In 1998 Rand Merchant Bank Holdings and the financial services interests (First National Bank of Southern Africa Limited "FNB"? and Southern Life Limited) of Anglo-American were merged to form FirstRand Limited. FNB became a wholly owned subsidiary of FirstRand and currently trades as a division of FirstRand Bank Limited. FNB provides personal, ...
Read more about this company
Job Description
To assist in proactively managing a portfolio of Private Wealth Clients with a team of Private Bankers through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
- Act responsibly with work related resources in order to contribute to cost containment.
- Achieve expected financial targets and uphold associated service levels.
- Deliver exceptional and high-quality advice that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide sound services and recommendations based on customer and client needs, current information and trends.
- Develop and manage key stakeholder relationships that enable achievement of operational objectives.
- Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
- Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
- Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
- Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
- Compile reports that track progress and guide business to make informed decisions.
- Ensure effective management of the leads pipeline.
- Support sales through analysis of client portfolio and pro-active client engagement.
- Contribute to innovation by finding faster and more accurate ways of working.
- Assist with profit growth for the business through sales and acquisition of new clients.
- Understand and market all financial services solutions within the relevant business offering.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
- Develop, encourage and nurture collaborative relationships across the FRG.
End Date: March 31, 2026
go to method of application »
Job Description
Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
- Leads identified converted into successful sales.
- Ensure activities support cost containment and reduction.
- Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
- Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
- Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
- Always conduct themselves in an ethical manner.
- Adhere to the TCF (Treating Customer fairly) principles in all that you do.
- Optimize every customer interaction to migrate cash transactions and/or convert customer to eChannels and encourage use of digital and self-service channels.
- Resolve all customer queries efficiently, and within agreed timelines.
- Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
- Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
- Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
- Demonstrates behaviour in support of the organizational values.
- Takes accountability for own performance, personal and career development.
- Maintain an ability to adapt to ever changing business and customer needs.
- Contribute to the overall effectiveness and success of the team.
- Improve knowledge and competencies by completing role specific training as per eCareers.
End Date: April 2, 2026
go to method of application »
Job Description
- To oversee all kitchen operations and retail outlet operations, from menu development to food preparation and staff management, leveraging creativity, leadership, and technical expertise.
- To ensure that the kitchen operates efficiently, maintaining the highest standards of food quality and presentation while managing costs and fostering a positive work environment. Have a passion for food, innovation and excellent customer service..
Are you someone who can:
- Design and develop the menu, creating dishes that align with the establishment's concept and customer preferences.
- Constantly keep up with the latest food & beverage trends and implementing these new ideas and innovations.
- Lead and manage the kitchen and retail outlet team, providing guidance, training, and support to ensure high performance and morale.
- Oversee the preparation and presentation of all dishes and offerings, ensuring that they meet the highest standards of taste, consistency, and appearance.
- Manage the kitchen budget, controlling food costs, labor costs, and waste to ensure profitability.
- Select and maintain relationships with suppliers, ensuring that the kitchen receives high-quality ingredients at competitive prices.
- Ensure that the kitchen and retail outlet complies with all health, safety, and sanitation regulations, implementing best practices and conducting regular inspections.
- Introduce new culinary trends and techniques to the kitchen, keeping the menu fresh and exciting.
- Oversee the planning and execution of special events and catering, ensuring that the kitchen meets all client expectations.
- Optimise the use of kitchen resources, including staff, ingredients, and equipment, to meet service demands.
- Engage with customers, taking feedback and making adjustments to the menu or service as needed to enhance the dining experience.
- Mentor and develop kitchen and retail outlet staff, identifying talent and helping them progress in their culinary careers.
- Handle any emergencies or crises in the kitchen, such as equipment failures or staff shortages, with calm and effective problem-solving.
- Oversee inventory management, ensuring that the kitchen is well-stocked and that waste is minimised.
- Continuously improve kitchen processes to enhance efficiency, reduce costs, and maintain high standards.
- Implement sustainable practices in the kitchen, such as reducing food waste and using local, seasonal ingredients.
- Provide strong leadership to the kitchen and retail outlet team, fostering a positive and productive work environment.
- Work collaboratively with the front-of-house team and management to ensure a seamless dining experience for customers.
- Uphold and enforce all health and safety standards in the kitchen, ensuring a safe working environment.
- Maintain open lines of communication with all kitchen and retail outlet staff, ensuring that everyone is informed and aligned with the kitchen’s goals.
- Promote a culture of innovation and excellence, encouraging the team to push boundaries and deliver exceptional culinary experiences.
- Manage permanent and temporary staff and have knowledge of HR and IR processes
You will be an ideal candidate if you have:
- Degree in culinary studies or relevant equivalent certification
- 3 - 5 years' experience in a similar environment, of which 1 - 2 years ideally at junior (entry level) management level
- Extensive experience in a senior kitchen role
- Exceptional culinary skills and creativity.
- Strong leadership and management abilities.
- In-depth knowledge of kitchen operations, including budgeting, inventory management, and staff management.
- Experience with menu development and event catering
End Date: April 1, 2026
go to method of application »
Are you someone who can:
- Serve customers promptly and professionally, ensuring their needs are fully understood
- Deliver an excellent customer experience aligned to Balanced Scorecard service standards
- Achieve net profit growth through effective sales and service support
- Manage the migration of customers from traditional transactions to Self‑Service and digital channels
- Grow the active customer account base to expand overall client engagement
- Identify and maximise cross‑sell opportunities to strengthen customer relationships
- Track, control, and influence sales activities to achieve predetermined sales targets
- Track, control, and influence service activities to improve service efficiencies
- Provide efficient administration through careful planning, accurate reporting, and timely information updates
- Check and verify transactions daily to ensure new business applications are processed and closed within required timelines
- Produce accurate and reliable sales and service statistics for management and decision‑making
- Comply with governance, legislative, and audit requirements
- Uphold FNB’s Golden Rules processes and procedures consistently
- Take accountability for self‑development and continuously grow personal capability
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
- Excellent communication and relationship‑building skills and an ability to engage diverse customer needs
- Confidence in guiding customers toward digital and Self‑Service solutions
- Ability to identify sales opportunities and support portfolio growth
- High levels of accuracy, discipline, and adherence to process
- Strong organising, planning, and time‑management capability
- Commitment to delivering consistent, exceptional service
End Date: April 2, 2026
go to method of application »
Job Description
- The Ideal candidate will effectively promote sales, in liaison with brokers and financial institutions, the ideal candidate must have an existing book of business in short term insurance, must be fluent in English & Afrikaans. The area to be looked after is George (Garden Route) branch.
Qualifications and Experience
- Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
- Manage existing clients and grow portfolio through making contact and generating leads
- Maximise cross sell opportunities and strengthen client relationships
- Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
- Comply with governance in terms of legislative and audit requirements
- Track, control and influence sales activities with the specific aim to increase sales efficiencies
- Analyse competitor information gathered and ensure active monitoring of market trends and influencers. Identify new business opportunities that impact on the industry
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data
- Manage own development to increase own competencies
Minimum Qualification:
- FAIS accredited qualification
- RE5
- DOFA statement – dated not longer than 3 months
- must have obtained product specific training
End Date: April 30, 2026
go to method of application »
- As a Universal Advisor, you will be responsible for delivering compliant sales and service solutions to walk-in and existing customers in a high-volume service environment.
- You will ensure every interaction is value-driven, ethical, and aligned to FAIS, FICA, Treating Customers Fairly (TCF) principles, and FNB governance while actively promoting digital and self-service channels.
- Now’s the time to imagine your potential in a team where you can become the best version of yourself.
Are you someone who can:
- Engage customers in a positive and professional manner by being helpful
- by living up to our brand promise of “How can we help you?” at all times
- Understand customer needs to identify, sell, and cross-sell products aligned to customer needs and provide appropriate banking and financial solutions
- Educate customers on the correct banking platforms suited to their needs to proactively migrate customers to digital, e-Channels, and self-service platforms
- Fulfil transactions above set benchmarks while delivering exceptional service
- Manage leads, referrals, and customer follow-ups within agreed turnaround times
- Maintain accurate customer records and ensure compliance with FAIS, FICA, TCF, and internal governance
- Always conduct yourself in an ethical and professional manner
- Take accountability for personal performance, learning, and career development
- Stay informed on product offerings, systems, and industry developments
- Contribute to team success and adapt to changing customer and business needs
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
- Strong understanding of FAIS, TCF principles, and regulatory compliance
- Proven ability to meet sales, service, and customer experience targets
- Must not be an unrehabilitated insolvent
End Date: April 2, 2026
go to method of application »
Are you someone who can:
- Provide tailored financial advice that addresses clients’ risk and investment planning needs.
- Primarily to focus on FNB Life Customized and/or Dynamic Life aligned with each client’s unique financial goals and circumstances.
- Recommend FNB Life and FNB Invest products that align with the client’s financial requirements.
- Assess clients’ financial status, including income, expenses, assets, and liabilities.
- Develop personalized financial plans to meet short-term and long-term goals.
Client Engagement
- Build and maintain strong relationships with clients through regular communication.
- Educate clients on FNB financial products and services.
- Adjust financial plans based on life changes.
Regulatory Compliance
- Ensure all financial advice complies with FAIS regulations and legislation.
- Stay updated on changes in financial laws and industry standards.
- Maintain ethical standards and fiduciary responsibility.
Sales and Business Development
- Identify and pursue new client opportunities.
- Promote financial products and services offered by FNB Life.
- Meet sales targets and contribute to the FirstRand Group revenue growth.
Reporting and Documentation
- Maintain accurate records of client interactions and financial proposals.
You will be an ideal candidate if you:
- FAIS accredited NQF Level 6 or higher
- Minimum 3 years industry experience
- Required FAIS Subcategories for insure and invest
- Fit and Proper – not under supervision
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
We can be a match if you have:
- 3 Years Experience in a similar role
- Mandated and non-supervised for relevant subcategories as per pertaining to underwritten life cover and complex investments.
- Digitally Dexterous
- Client centricity
- Experience in cold calling and sourcing business through referrals.
- Strong financial planning acumen
- Good understanding of risk and invest products and replacement process.
- Good understanding and application of FAIS and Regulatory Framework.
End Date: April 3, 2026
go to method of application »
Job Description
- Attend to visitors and deal with inquiries both in person and over the phone. Provide a professional and welcoming first point of contact for the organization, ensuring that all guests and callers are assisted promptly and directed appropriately. Support general administrative tasks to maintain smooth front office operations.
Are you someone who can:
- Manage costs / expenses within approved budget to achieve cost efficiencies
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
- Ensure efficiency in terms of answering the telephone, directing calls and ensuring the calls are directed to the correct individuals
- Ensure all communications with clients are professional, resulting in compliments.
- Resolve all customer queries efficiently, and within agreed timelines.
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
- Comply with governance in terms of legislative and audit requirements
- Serve as first point of contact to FNB visitors, determine their needs and direct them accordingly.
- Manage own development to increase own competencies
You will be an ideal candidate if you have:
- Matric and additional certification in Office Management is a plus
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
End Date: April 1, 2026
go to method of application »
Job Description
- To support the business by conducting in-depth credit analysis credit analysis to evaluate risks associated with lending decisions. Provide insights that enable informed, responsible financial solutions aligned with the broader client relationship strategy, ensuring sound risk management and sustainable growth.
Are you someone who can:
- Analyse credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship
- Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
- Maximise Business Portfolio cross sell opportunities and strengthen client relationships
- Comply with governance in terms of legislative and audit requirements
- Ensure effective Data Management by ensuring expired limits are attended to against set target
- Prepare credit proposals for review by the Credit Product House
- Compliance with procedures and processes contained in the Golden Rules
You will be an ideal candidate if you:
- Have a Business Banking Degree or have obtained a Bachelor of Commerce
- 3-5 years banking experience
- In accbordance with National Credit Act (NCA) candidates applying for this role will require a credit record check
End Date: April 12, 2026
go to method of application »
Job Description
- To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
Are you someone who can:
- Serve customers promptly and professionally, ensuring their needs are fully understood
- Deliver an excellent customer experience aligned to Balanced Scorecard service standards
- Achieve net profit growth through effective sales and service support
- Manage the migration of customers from traditional transactions to Self‑Service and digital channels
- Grow the active customer account base to expand overall client engagement
- Identify and maximise cross‑sell opportunities to strengthen customer relationships
- Track, control, and influence sales activities to achieve predetermined sales targets
- Track, control, and influence service activities to improve service efficiencies
- Provide efficient administration through careful planning, accurate reporting, and timely information updates
- Check and verify transactions daily to ensure new business applications are processed and closed within required timelines
- Produce accurate and reliable sales and service statistics for management and decision‑making
- Comply with governance, legislative, and audit requirements
- Uphold FNB’s Golden Rules processes and procedures consistently
- Take accountability for self‑development and continuously grow personal capability
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
- Excellent communication and relationship‑building skills and an ability to engage diverse customer needs
- Confidence in guiding customers toward digital and Self‑Service solutions
- Ability to identify sales opportunities and support portfolio growth
- High levels of accuracy, discipline, and adherence to process
- Strong organising, planning, and time‑management capability
- Commitment to delivering consistent, exceptional service
End Date: April 2, 2026
go to method of application »
Job Description
- To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
Are you someone who can:
- Serve customers promptly and professionally, ensuring their needs are fully understood
- Deliver an excellent customer experience aligned to Balanced Scorecard service standards
- Achieve net profit growth through effective sales and service support
- Manage the migration of customers from traditional transactions to Self‑Service and digital channels
- Grow the active customer account base to expand overall client engagement
- Identify and maximise cross‑sell opportunities to strengthen customer relationships
- Track, control, and influence sales activities to achieve predetermined sales targets
- Track, control, and influence service activities to improve service efficiencies
- Provide efficient administration through careful planning, accurate reporting, and timely information updates
- Check and verify transactions daily to ensure new business applications are processed and closed within required timelines
- Produce accurate and reliable sales and service statistics for management and decision‑making
- Comply with governance, legislative, and audit requirements
- Uphold FNB’s Golden Rules processes and procedures consistently
- Take accountability for self‑development and continuously grow personal capability
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
- Excellent communication and relationship‑building skills and an ability to engage diverse customer needs
- Confidence in guiding customers toward digital and Self‑Service solutions
- Ability to identify sales opportunities and support portfolio growth
- High levels of accuracy, discipline, and adherence to process
- Strong organising, planning, and time‑management capability
- Commitment to delivering consistent, exceptional service
End Date: April 2, 2026
go to method of application »
Job Description
- To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
Are you someone who can:
- Engage customers in a positive and professional manner by being helpful
- by living up to our brand promise of “How can we help you?” at all times
- Understand customer needs to identify, sell, and cross-sell products aligned to customer needs and provide appropriate banking and financial solutions
- Educate customers on the correct banking platforms suited to their needs to proactively migrate customers to digital, e-Channels, and self-service platforms
- Fulfil transactions above set benchmarks while delivering exceptional service
- Manage leads, referrals, and customer follow-ups within agreed turnaround times
- Maintain accurate customer records and ensure compliance with FAIS, FICA, TCF, and internal governance
- Always conduct yourself in an ethical and professional manner
- Take accountability for personal performance, learning, and career development
- Stay informed on product offerings, systems, and industry developments
- Contribute to team success and adapt to changing customer and business needs
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
- Strong understanding of FAIS, TCF principles, and regulatory compliance
- Proven ability to meet sales, service, and customer experience targets
- Must not be an unrehabilitated insolvent
End Date: April 2, 2026
go to method of application »
Job Description
- To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
Are you someone who can:
- Engage customers in a positive and professional manner by being helpful
- by living up to our brand promise of “How can we help you?” at all times
- Understand customer needs to identify, sell, and cross-sell products aligned to customer needs and provide appropriate banking and financial solutions
- Educate customers on the correct banking platforms suited to their needs to proactively migrate customers to digital, e-Channels, and self-service platforms
- Fulfil transactions above set benchmarks while delivering exceptional service
- Manage leads, referrals, and customer follow-ups within agreed turnaround times
- Maintain accurate customer records and ensure compliance with FAIS, FICA, TCF, and internal governance
- Always conduct yourself in an ethical and professional manner
- Take accountability for personal performance, learning, and career development
- Stay informed on product offerings, systems, and industry developments
- Contribute to team success and adapt to changing customer and business needs
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services
You will be an ideal candidate if you possess the following:
- Strong understanding of FAIS, TCF principles, and regulatory compliance
- Proven ability to meet sales, service, and customer experience targets
- Must not be an unrehabilitated insolvent
End Date: April 2, 2026
go to method of application »
Job Description
- To collaborate with business stakeholders to provide financial expertise, insights, and guidance while designing and improving financial processes that ensure consistent, efficient, and value-driven delivery of financial services.
Are you someone who can:
- Re-imagining costing models to benefit and promote the adoption of platform across Retail, Commercial, Broader Africa and even external users.
- Partner with stakeholders in the provision of financial insights and guidance into the operational and general decision making and debates.
- Define and implement internal and external Costing Models and documentation all the costing requirements
- Analyse, plan and manage costs to support implementation of business costing strategies.
- Manage and monitor the applications and effectiveness of the business’ financial information systems
- Awareness of regulatory requirements and compliance in the banking industry
- Maintain appropriate supporting documentation according to professional financial accounting and reporting standards.
- Prepare and report on the business’ Costing models and financial conditions.
- Maximize productivity through efficient planning of people and processes to drive optimal utilisation of available resources; identify and implement improvements to regulatory reporting processes.
- Manage the yearly budget and rolling forecast process
- Manage the interrelationships between various systems, data and other resources to ensure effective project planning and delivery.
- Detail-oriented with strong organizational and analytical skills.
- Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
- Quick learner, showing flexibility and adaptability in new situations and fast-paced environments.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
- Lead load contracting process with consuming BUs and segments, ensuring volumes are realistic and signed off through the formal approval workflow on PowerApps.
- Analyse actual volume trends vs contracted volumes to identify under/over contracting and proactively engage customers
- Drive and action cost optimisation actions agreed at the Optimisation SteerCo, working with cost‑owning areas to drive execution, track progress, ensure agreed efficiencies, and cost reductions are realised.
- Track and analyse over/under recovery of costs, with monthly variance analysis clearly distinguishing rate driven and volume driven impacts
- Prepare and drive business cases where required, ensuring financial justification and approval through the appropriate governance forums
You will be an ideal candidate if you possess:
- Qualification – Qualified CA and/or CIMA
- Experience - 3 to 5 years of working experience in financial field post qualification with Costing experience
- Advanced Excel knowledge and experience
- PowerBI knowledge an advantage
- Financial and Business acumen
- Pay high attention to detail
End Date: April 9, 2026
go to method of application »
Job Description
- To provide administration support to ensure the smooth running of the Administration and Risk part of the Branch and assist in the achievement of the customer migration to electronic methods of banking strategy
Are you someone who can:
- Complete daily branch administration functions to minimise operational risk.
- Assist in managing branch cash holdings, teller and ATM cash processes.
- Guide and educate customers on adopting and utilising electronic banking platforms.
- Provide a positive customer experience by being helpful, proactive, and responsive to customer needs.
- Deliver high‑quality work by adhering to set standards, procedures, and governance requirements.
- Build and maintain strong relationships with internal and external stakeholders.
- Act responsibly with work‑related resources to support cost‑containment efforts.
- Work according to agreed performance objectives and service level agreements.
- Contribute positively to a learning environment by sharing knowledge and engaging collaboratively with team members.
- Continuously seek feedback and take accountability for personal performance, growth, and development.
- Always conduct yourself with integrity and professionalism.
Qualification & Experience Requirement
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields
- 1–3 years of experience in administrative experience within a branch administration, operations, or compliance environment
You will be an ideal candidate if you possess the following:
- Strong understanding of branch operations, risk processes, and governance principles.
- Ability to promote and support customer adoption of digital banking solutions.
- Proven ability to deliver accurate, compliant, and high‑quality administrative outputs.
- Strong relationship‑building skills with internal and external stakeholders.
End Date: April 2, 2026
go to method of application »
Are you someone who can:
- Run of monthly management accounts end to end. This includes clearing of validations, matching ICP’s & loading numbers in HFM, Essbase & Planner
- Management of Headcount, variance analysis, balance & income statement commentary as well trend analysis
- Running of Service Level Agreement (SLA) process, invoicing, management of Swift payments from Subs in Africa including liaising with SLA owners in South Africa
- Monthly compilation of SLA breakdowns. Ensuring agreement to systems.
- Establish and manage a high level of organisational co-operation to ensure a professional service delivery across RMB & FNB
- Monthly preparation of cost analysis with commentary
- Monthly & annual completion of all BA returns
- Monthly & annual tax computation and transfer pricing reconciliation. Provide advice and solutions to business on tax matters
- Monthly & annual tax pack compilation & completion
- Establish, align and manage target and budget goals whilst ensuring effective control of costs to increase cost efficiency.
- Develop a service culture which build rewarding relationships, proposes innovations and allows others to provide exceptional client service.
- Conduct associated intervention activities in line with applicable laws, policies and procedures stipulated in FNB.
- Prepare SLA agreements for services rendered
- Ad hoc projects – to be discussed in interview
- Apply relevant principles to accurately record, adjust and reconcile financial transactions and events. Maintain appropriate supporting documentation according to professional financial accounting and reporting standards.
- Identify and recommend improvements to accounting and reporting processes.
- Participate in special projects and ensure project delivery through providing effective finance advice and support.
- Execute relevant internal controls to ensure the integrity of operations, financial and accounting practices. Identify risk factors that could adversely affect the business and adhere to procedures that mitigate identified risks or exposure to risk and disclose risk information to relevant internal and external stakeholders.
- Prepare and report on business operations and financial conditions. Perform within agreed processes to deliver management information according to the reporting cycle.
- Keep abreast of learning opportunities and changing trends in your business environment.
- Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
You will be an ideal candidate if you have:
Additional Requirements
- In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check
- Full understanding of Essbase & HFM (not negotiable)
- High level competency in Excel & QlikView
- Min of 1 to 2 years’ experience as a Financial Accountant at a managerial level will be a requirement.
- Understanding the FNB & RMB GL structure will be an advantage.
Qualifications and Experience
- Minimum: B Com degree.
- Preferred: Newly qualified CA and/or CIMA.
- Minimum: 5 years of working experience in financial field and post qualification.
- Preferred: Experience in financial services industry.
End Date: April 2, 2026
go to method of application »
Are you someone who can:
- Develop and advise on appropriate change strategies in alignment with project requirements that support overall business strategy.
- Deploy integrated risk management, governance, and compliance frameworks throughout area of responsibility.
- Identify and participate in activities that are appropriate for own development as a life-long learner.
- Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives.
- Demonstrate leadership behavior through personal involvement, commitment and dedication in support of organisational values.
- Compile reports that track progress and guide business to make informed decisions.
- Develop tactical strategy and delivery plans in support of functional strategic objectives in partnership with leadership.
Qualifications and Experience
- Minimum Qualification - Completed relevant undergrad degree/diploma.
- Preferred Qualification - Project management certification
- Experience - 5-10 years’ senior project/programme management experience
- Card related projects and migration related experience is an advantage
- Experience in financial services would be an added advantage
End Date: April 1, 2026
go to method of application »
Job Description
- The Lending Advisor is responsible for managing end-to-end lending transactions for RMB Private Bank (RMBPB) Private Clients (PC) and Private Wealth (PW) clients.
- This role involves originating lending deals for the bank, assessing clients' financial requirements and cash flow positions, and structuring tailored lending solutions.
- The Lending Advisor will develop and maintain client relationships, and ensure high-quality advice on wealth creation, accumulation, and protection.
- The role requires a strong understanding of credit, financial statements, and market trends to provide expert analysis and support in securing new clients and further entrenching existing ones.
Are you someone who can:
- Conduct comprehensive financial needs analysis to understand client goals and Residential lending requirements.
- Educate clients on residential lending products and structure appropriate solutions.
- Manage the end-to-end lending process, including application, documentation, credit assessment, and fulfilment.
- Manage a portfolio or leads while mining a base of opportunity.
- Infuence and exploit exceptional earning potential.
You will be an ideal candidate if you:
- NQF Level 7 or higher in Banking, Finance, or related field
- Have 3–4 years in a lending, financial advisory, or direct sales role.
- Experience in residential lending or credit structuring is advantageous.
End Date: April 3, 2026
go to method of application »
Are you someone who can:
- Act responsibly with work related resources in order to contribute to cost containment
- Deliver internal and external customer service excellence through adherence to quality service standards
- Address customer needs in order to meet or exceed customer expectations
- Grow platform Assets Under Administration through migrating clients from other LISPs
You will be an ideal candidate if you can:
- Effectively plan and schedule activities to continuously improve quality and service delivery
- Ensure compliance to legislative and audit requirements and adherence to relevant processes
- Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate
End Date: April 4, 2026
go to method of application »
Job Description
- To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self-service). Ensure all interactions align with established policies, processes, and service standards.
Please note that this is a 12 Month Fixed Term Contract based at an FNB Alternative Channel (Pick ‘n Pay)
Are you someone who can:
- Build and maintain strong relationships with clients.
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
- Effectively communicate with clients and have the ability to explain processes and requirements in a simple manner.
- Ensure compliance with rules and processes and has attention to detail.
- Educate customers to the correct Banking platform aligned with their needs.
Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
- Analyse customer data and recommend tailored solutions.
- Achieve sales results by providing contextual and integrated financial solutions to customers.
- Conduct yourself in an ethical manner.
- Takes accountability for own performance, personal and career development.
- Show empathy with customers.
- Stay updated on industry trends and product knowledge.
You will be an ideal candidate if you possess the following:
- A South African Citizen
- NQF 4 qualification or higher
- 1-2 years’ experience in Client Services Support and delivery will be advantageous
- Willing to work on a shift structure
End Date: March 28, 2026
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail