Hot Jobs at Plennegy Group

Description

• A role has become available for a Customer Service Clerk in the Production & Supply Chain Department based in Kempton Park. The purpose of this role is to ensure all orders are processed promptly and efficiently as per the Customer’s requirements.

RESPONSIBILITIES:

•  Handle customer inquiries both telephonically and by e-mail
•  Research required information using available resources
•  Manage and resolve customer complaints
•  Provide customers with product and service information
•  Enter new customer information into the system
•  Update existing customer information
•  Process orders, forms, and applications
•  Identify and escalate priority issues
•  Follow up customer calls where necessary
•  Document all call information according to standard operating procedures
•  Providing necessary feedback to Sales Representatives/ Customers
•  Motivate innovative methods that ensure customer satisfaction is at the highest level with the Supervisor and implement accordingly.

REQUIREMENTS:

• Matric ,
• Computer Literacy,
• 2-3 years relevant experience,
• SAGE X3 experience added advantage

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Description

A role has become available for a National Sales Manager in the Retail Sales Department. The purpose of this role is to maximise returns from the sales of Starke Ayres’ approved range of products within his/her portfolio as identified from time to time, by coordinating and managing the Company’s regional and national sales efforts within the framework of company policy as determined from time to time.

Determines the regional, national, and market potential of the Starke Ayres range of products.

RESPONSIBILITIES:

• Develops and implements a marketing plan and sales strategy for the products, based on market potential, identifies priority products and projected market share, and arranges for the listing of such products where applicable, liaising closely with the Regional Sales Managers (Retail) and Product Manager (Retail) in the process.
• Annually submits national sales objectives by product, phased monthly, in conjunction with the Regional Sales Managers (Retail).
• Negotiates special promotions on a national level in conjunction with the Regional Sales Managers (Retail) and the Procurement Department.
• Monitors the sales performance of the products on an ongoing basis and reviews and updates sales projections and stock requirements as and when required.
• Supervises and monitors the implementation of the marketing plan and sales strategy, making adjustments as and when required.
• Keep up to date with market and industry trends, competitors, and leading customer trends.
• Liaise with the International Sales Department to align the sales and product strategy between countries.
• Evaluate Starke Ayres’ retail product range on an ongoing basis, identify weaknesses and make recommendations with regard to new product introductions and deletions.
• Determines national promotion and advertising needs of the products and formulates and implements an effective product support programme in conjunction with the National Product Manager (Retail) and Regional Sales Managers (Retail).
• Plays a key role in the planning and implementation of new product launches, in conjunction with the National Product Manager (Retail) and Regional Sales Managers (Retail).
• Manage and lead the Retail Sales Team.

Requirements

REQUIREMENTS:

Education:                        

• Degree in Marketing or Business Studies                                         

Legal requirements:          

• Driver’s Licence
• Passport

Training:                          

• Presentation Skills
• Computer Literacy

Experience:                      

• Minimum of 10 years experience in a similar role.
• Proven ability to motive and lead a sales team.
• Extensive knowledge of the FMCG / Retail environment.
• Knowledge of the Garden and Home segment within Retail.
• Previously worked at executive/board level.

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Description

A role has become available for a Product Manager for the Commercial Sales Department. The purpose of this role is to maximise the returns from the sales of Starke Ayres’ approved range of seed products within his/her portfolio by coordinating and managing the Company’s national technical / marketing service programme of that portfolio, within the framework of the Company policy as determined from time to time.

RESPONSIBILITIES:

• Evaluate Starke Ayres’ seed product range, on an ongoing basis and identify actual and potential weaknesses. Recommends new cultivar introductions to and deletions from the product range.
• Liaises with Research / Suppliers in the identification of new, improved cultivars for testing and evaluation.
• Foster good relationships with plant breeders and suppliers and advise on customer/industry requirements and trends to assist with assessing the viability of products in local and International Breeding programmes.
• Monitor National Unit Budgets and stock planning for the portfolio.
• Plan and oversee the planting and evaluation of screening and phase 2 trials at strategic regions and customers (as identified in conjunction with the sales teams) and present the final results and recommendations at Range planning meetings.
• Conducts cooperative cultivar demonstrations and evaluates new potential cultivars.
• Supplies comprehensive written product information necessary for the formulation of an effective promotion, advertising and product support programme and participates actively in the planning and implementation of such a programme.
• Advises sales staff on changes and trends in the marketplace and the activities of competitors in the various regions.
• Motivate and introduce semi-commercial trials to sales teams with the necessary supporting documents and trial results.
• Launch new commercial products to the sales team and supply the necessary product launch documents and strategies.
• Develop and implement a comprehensive technical service programme (e.g. growing guidelines) for the Company’s sales and customer service personnel as well as its customers.
• Plan and oversee the planting & preparation of Farmers Day localities.
• Provides technical advice/assistance and presentations at Farmers Days and other Information Sessions.

REQUIREMENTS:

Education:        

• B(Agric) / BSc Agric plus 5 years of experience
• N Diploma: Agriculture plus 10 years exp in Sales / Marketing
• Matric plus 15 years of internal experience in Sales / Marketing                                                     

Legal requirements:   

• Drivers Licence    

Training:                

• Technical/Marketing/ Presentation Skills,               
• Computer Literacy                 

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Description
Mascor is a Company consisting of franchised Automotive, agricultural mechanisation and fuel. With more than  50 years in the industry, we offer prestige brands such as John Deere, Toyota and Warath while our highly skilled staff provides professional  and high-quality service and standards of workmanship. 
Mascor is currently looking for a Technician at Empangeni to ensure excellent service levels and high levels of diagnostics and technical skills on all equipment

RESPONSIBILITIES
Quality of work

• Knowledge of work & systems including diagnostics.
• Ordering correct parts first time round to complete job
• Loading and closing of quality DTAC's 100%
• Comebacks less than 3% of own total labour sales
• Productivity at 100% and efficiency 85%
• Charge to total percentage = 85%
• Carry out all DLM's and courses assigned timeously.
• Adhere to company SOP’s.
• Comply with Company minimum tool requirements.
• Efficient time management re travelling etc.

 Administrative duties

• Completion of job cards within 24 hours
• Accurate completion of daily reports and technician diary.
• Customer service
• Ensure customer satisfaction is at 100% and all queries are attended to timeously.
• Ensure proper communication regarding jobs in progress

REQUIREMENTS

KEY COMPETENCIES

• Able to operate under pressure.
• Attention to detail.
• Good communication skills
• Excellent practical skills
• Problem solving abilities.
• Willing to work in a team.
• Basic supervisory skills,
• Computer literacy,
• Time management skills

Qualifications:

• Min: Grade 10 & Job related Trade certificate
• Ideal: Grade 12 / N2 & Job related Trade certificate

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Description
Mascor is a Company consisting of franchised Automotive, agricultural mechanisation and fuel. With more than  50 years in the industry, we offer prestige brands such as John Deere, Toyota and Warath while our highly skilled staff provides professional  and high-quality service and standards of workmanship. 
Mascor is currently looking for a Parts manager who will be responsible for facilitating customer needs and requests in a way that is informative, productive, and efficient on all basic and high spec agricultural and construction and forestry machines in all segments.

Sales

• Ensure correct diagnostics of parts needed for all segments
• Order parts in accordance with standard operating procedures
• Ensure adherence to standard operating procedures and matrix reports
• Attend to customers in all segments timeously and process orders speedily.
• Meet all sales and GP targets to budget
• Meet customer coverage targets
• Adhere to discount parameters
• Parts Sales growth to be Price inflation + 5%
• 2nd Gross Profit percentage to be at 30%
• Net profit should be greater than 6% and according to the budget set

Management

• Ensure that all parts are charged when issued
• Process all returns not invoices and ensure credit notes are issued timeously.
• Ensure that all communications are done timeously.
• Work in a progress report to show only current transactions.
• Ensure that all soft skill training objectives are achieved in the set time frame.
• Ensure that incoming goods are accurate, reporting all discrepancies and damages.
• Ensure that all received parts are binned accurately
• Ensure correct marking on parts to be binned
• Ensure that binned parts are in saleable condition

Monitor prime bins and replenish them as required.

Housekeeping

• Ensure that the parts department is neat and tidy and includes marketing displays
• Ensure that all parts are stored in accordance with standards

Inventory

• Monitor parts availability (Breadth 2 Plus)
• Monitor stock order percentage
• Monitor Parts CSI availability.
• Monitor obsolete parts and losses (% of sales)

Monitor stock turn year-to-date

Values and ethics

•  Request or seeks out relevant information about an issue from a variety of sources to enable informed decision-making.
•  Is attentive to the accuracy of data and information.
•  Execute on commitments, and deliver on what was promised/undertaken
•  Ensure professionalism and courteousness
•  Show high levels of energy, vitality, and enthusiasm for business and organisational objectives
•  Retain composure when under pressure or when opposed
•  Set high goals and standards of performance
•  Act on constructive feedback from others and adapt as a result

REQUIREMENTS:

Education:

Min:

• Grade 12

Experience:

• 3 – 5 Years of Parts Sales experience
• Management experience

Skills:

• Planning skills
• Able to operate under pressure.
• Excellent skills in Microsoft 365: Outlook, Word, Excel,
• Time management
• Excellent communication skills
• Excellent judgement and decision-making skills
• Excellent sales and interpretation skills
• Management skills and Supervisory
• All employees in the Parts department