Jobs at Ericsson

About Job

• As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

• Ericsson is growing!  Our Ericsson South Africa Graduate Program will start in September 2021 and focuses on technology leadership. Our aim is to attract and guide the most hardworking, innovative, and creative technology minds
• We are now looking for a Human Resources graduate to join our HR team in South Africa to provide support and services to the business. You will grow in this fast-paced and driven environment and gain valuable knowledge and skills that will form a great foundation for your future career.

Graduates of the year 2020 or 2021 with the following bachelor’s degrees:

• Minimum Education: Bachelor’s degree in Human Resources and have graduated from your degree in 2020 or 2021
• Candidate should not have more than 1 year work experience

Knowledge, Skills and Competencies in Related Area

• Labour Relations, Laws & Legislation Knowledge
• HR Processes & Disciplines Knowledge
• Analytical Skills
• Passion to deliver results & meet customer expectations
• Excellent planning & organising skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)

Excellent English communication skills

Good collaborator and team player

What we are offering you

12 months (plus) graduate program – we offer you a great training program before you move into an experienced job

• Explore your passion for innovation and your desire to join a leader. You’ll enjoy an open, inspiring culture that encourages idea generation and thought exploration
• Working in an international environment with colleagues from all over the world.
• Continuous on the job training, in classrooms and via e-learning.
• A mentor and buddy program.
• An opportunity to work for the Global leader in the Telecommunications industry.
• Mentorship programs provided by senior specialists in the industry.
   

We believe in growing our graduates and giving them a chance to have the best possible start in their career. Graduates at Ericsson gain valuable work experience, skills and knowledge that will assist them in furthering their career. We therefore not only let you work with the teams on live projects, but you will be receiving training courses throughout the program and will also be assigned a dedicated mentor who will be providing formal as well as informal mentorship.

What´s in it for you?

• Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

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Our Excellent Opportunity!

• We are now looking for a Solution Architect, who will be responsible for analyzing, designing and developing commercially viable end-to-end technical solutions for Ericsson Dynamic Activation (EDA). In this role, the individual will also be accountable for providing profitable business for Ericsson by translating customer needs, and technology opportunities into detailed technical offering, solutions and proposals.
• EDA is the next generation provisioning platform supporting evolving wireless and wireline networks, resilient and dynamic activation, model driven configuration, cloud and virtualization deployment.

You will:

• Scope, define and design solution offerings, driving E2E technical solutions

• Support Project/Program Manager and Sales Organization for cost estimations

• Analyze customer technology, define business requirements and participate in risk analysis

• Manage and develop technical presentations and proposals, and perform customer presentations

• Interact with Product customization unit to get the solution in line with customer demand.

• Provide feedback to R&D

• Participate in knowledge transfer, documentation and information sharing

• Stay abreast of on new technology/technical areas and share information about solution to enable customer competence build

• Be working with Customer Account Technical Solution teams on list of potential activities and solutions

To be successful in the role you must have

• Minimum bachelor’s degree in computer science or Engineering (IT, Telecom).

• 10+ years of hands-on experience in Telecommunication/IT and mainly provisioning domain

• Knowledge in Ericsson Dynamic Activation (EDA) preferably or any other network provisioning system

• Strong Linux administration knowledge and Shell scripting. (RHCSA and RHCE certification would be preferred)

• Experience from technical job roles is required, e.g. experience from work as an Integration Engineer, Software Developer or Solution Architect

• Good communication with social skills and ability to learn new products

• Creative thinking and generate innovative ideas during work.

• Should have Solid experience in Resource/Efforts estimations for any defined solution

• Knowledge on fixed and mobile network architecture.

• A qualified candidate is assessed according to the following tracks:

• Deep understanding of Ericsson Digital services, Network Management, CS Core, PS Core and OSS portfolio.

• Ericsson OSS Product Portfolio knowledge: Ericsson Adaptive Inventory (EAI) expertise and high-level knowledge on ENM, ENIQ, Ericsson Orchestrator (EO), EEA (Ericsson Expert Analytics)

• ETOM, TAM, TOGAF, RHEL, AWS knowledge and certifications is preferable

Ericsson South Africa recruits in line with its Employment Equity plan and will therefore give preference to suitably qualified candidates who are members of designated groups.

What´s in it for you?

Here at Ericsson, our culture is built on over a century of confident decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where emotional intelligence and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your chance to create an impact is endless!

What happens once you apply?

To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, Indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.

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Our Exciting Opportunity!

The role will be working closely with customer Group and OPCO technology teams as well as Mobile Financial Services Unit. Internally it will be required to work closely with program partners as CPM, Business Analyst, Mobile Money SMEs and M-Commerce Stakeholders. You will be reporting to Head of Mobile Money Operations as part of BSS Mobile Financial Services subdomain.

You will

• Install, Integrate, commission the network nodes under ECW/ EWP solution.

• Perform Support function to resolve customer requests and trouble tickets.

• Support Business Analyst and Solution Architect for new requirements and design changes and report progress of assigned activities to the respective CPM.

• Understand technical requirements as specified in the Solution document.

• Perform ECW Integration and configuration changes activities within approved change window.

• Prepare test cases in consultation with Solution Architect/BA & Conduct Integration tests with 3 PPs.

• Daily single Customer Complaints handling and Customer Care issues.

• CAB participation & Change Coordination between MTN/3PP & GNOC.

• UAT/SIT result sign off.

• End to end issue handling and coordination with GSC.

• Internal & external Audit handling.

To be successful in the role you must have

• Experience in Ericsson Converged Wallet Solution Integration or equivalent e-wallet product 2+ Years.

• Experience in Managed Services in Operational assurance or SME areas. 3+ Years.

• Proven achievement in BSS.

• Understanding of Ericsson Wallet Platform or adjacent BSS domains products as Charging System.

• BSS Experience 3+ years.

• Excellent leadership skills with focus on team performance.

• Result oriented with customer first attitude.

• Can handle stressful and ambiguous situations.

• Excellent communication skills in written and spoken English and French.

• Self-motivated with strong drive and initiative, collaborative, relating and networking.

• Outgoing personality that finds it easy to cooperate and establish relationships across organizational boundaries and in a global environment.

• University degree in Technology, preferably MSC.

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About the Role

Graduates of the year 2020 or 2021 with the following bachelor's degrees:

• Business Administration, Procurement & Supplier Chain Management, Economics, or any equivalent qualification

• Candidate should not have more than 1-year work experience .

Knowledge, Skills and Comptencies in Related Areas

• Consultative selling skills and commercial understanding

• Negotiation skills

• Sourcing Practice, process and strategy knowledge

• Understand customer and market insight

• Good communication and social skills

• Ability to Understand Service Delivery Process.

• Ability to Understand Change Management.

• Ability to learn Ericsson Portfolio.

• Presentation skills (oral and written).

• Proficiency in Microsoft office and Excel

• Financial acumen & skills

What we are offering you:

• 12 months (plus) graduate program – we offer you a great training program before you move into an experienced job

• Explore your passion for innovation and your desire to join a leader. You’ll enjoy an open, high performance culture that encourages idea generation and thought exploration

• Working in an international environment with colleagues from all over the world.

• Continuous training on the job, in classrooms and via e-learning.

• A mentor and buddy program.

• An opportunity to work for the Global leader in the Telecommunications industry.

• On the job training and mentorship programs provided by senior specialists in the industry

We believe in growing our graduates and giving them a chance to have the best possible start in their career. Graduates at Ericsson gain valuable work experience, skills and knowledge that will assist them in furthering their career. We therefore not only let you work with the teams on live projects, but you will be receiving training courses throughout the program and will also be assigned a dedicated mentor who will be providing formal as well as informal mentorship.

What’s in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

go to method of application »

Our Exciting Opportunity!

  We are now looking for a Solution and Infra leads, are you interested? As a Solutions and Infra leads, you accelerate service delivery, efficiency, and performance within and between operations in the Regions, Global Service Centers and Global Competence Hubs to build an environment that supports global efficiency and profitable growth.

In this role, you will drive the delivery effort to make their work more efficient through adequate delivery tools, processes, ways of working, measurements & important metrics, job roles, competence models. You will support, deployment programs and common structures. You will also identify and execute improvements within the global service delivery organization.

Additionally, you will secure close partnership within the Regions, Global Service Centers and Global Competence Hubs and Business Units, to upgrade competence and Knowledge Management practices

 You will

•  Lead and support Service Delivery

• Deploy and implement Service Delivery Strategy

• Provide training and drive knowledge transfer

To be successful in the role you must have

• Possess at least 2 years of Service Delivery experience.

• Advance knowledge of below skills

• Expertise in Object Oriented Programming, Design and Development

• Experience in HTML, CSS, Servlet, JSP, JavaScript, Ajax, XML, JQuery

• Excellent hands on with Struts 2.x, Spring MVC, Hibernate 3.x, Spring3.x, Spring Boot

• Expertise with virtualization (VMware, Redhat), F5, Middleware (ActiveMQ/Infinispan)

.

Additional requirements

• Drive L2+L3 teams in resolving all Infra related issues that occur due to OS, Platform, virtualization, storage, Hypervisor.

• Maintaining the inventory along with Life cycles.

• Maintaining the support cycle of all infra components along with licenses.

• Customer point for any infra related issue, Act as recovery lead for infra related incidents.

• Interaction with customer directly to explain/understand capacity management and inform them about risks on infrastructure.

• Manage all H/w Expansions along with project teams for smooth expansion of existing infrastructure.

• Drive resolution of all bugs/software issues to 3pp vendors for resolution and root causes.

• Weekly Governances with MTN Group to get the right focus on current Infra risks and drive Capacity Expansions looking at the Network Performance Reports

• Drive the competence upliftment in L2 & L3 on Infrastructure and CIS platforms

• Drive L3+L4 teams in resolving all CIS Solution/Technology Stack/Development related issues.

• Maintaining the Technology Stack Inventory along with Life cycles & licenses.

• Interaction with customer directly to explain/understand capacity management and inform them about risks on infrastructure.

• Manage all Software Expansions with a view to the overall Design of the instance keeping in mind H/w components and expanding Traffic base.

• Encourage resolution of all bugs/software issues to 3pp vendors for resolution and root causes.

• Weekly Governances with MTN Group to get the right focus on current risks and drive Capacity Expansions looking at the Network Performance Reports

• Encourage the competence upliftment in L3 & L4 on CIS platforms.

• Define and design solution offerings; driving end-to-end technical solutions along with I & V teams (Integration & Verification).

• Analyze customer technology, define business requirements and participate in risk analysis

• Work with the caore team on the list of potential activities and solutions

• Develop technical presentations and proposals and perform customer presentations. Support deployment of the solution

• Stay abreast of new technology/technical areas and share information about the solution to enable customer competence build