IT Product Specialist at Nedbank

Job Purpose

To provide specialist advice and consultation on the product speciality; identify and resolve most complex issues related to specific product and be the final point of resolution before consulting externally. Create and/or maintainand communicate documentation of all processes; procedures and standards that enable the specific product and its application within Nedbank .Develop optimum solutions that meet both business and technology requirements . Design Technical Solution relating to the product.

Job Responsibilities

• Consult and provide advice on the use of the specific product including development and configuration.

• Ensure ongoing availability within the SLA requirements, and maximum exploitation of the product features across multiple business initiatives. Identify further opportunities for use of the product.

• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.

• Stay abreast of developments in field of expertise, ensuring personal and professional growth.

• Understand and embrace the Nedbank vision and values, leading by example.

• Identify opportunities to influence the improvement or enhancement of business processes and methodologies.

• Participate in Research and Development related to product usage. Ensure alignment with emerging technologies, and communicate the impact on Nedbank technologies.

• Participate and influence the technology evolution journey.

• Present to stakeholders on any impact or change to specific product. Meet client needs and provide stakeholders with business information on product performance.

• Expand IP beyond own product speciality and collaboratively with stakeholders

• Provide support on specific product Issues when consulted to provide problem solving.

• Participate in design forums, project forums and in Request for Proposal (RFP) document and maintain documents relevant to specific products.

• Align technology roadmap to strategic policies and procedures and define and document standards relevant to specific product.

• Ensure implementation is aligned to compliance and legislation.

• Obtain buy-in for developing new and/or enhanced that will improve the functioning of stakeholders' businesses.

• Maintain or validate up to date detail landscape views and technical guidelines of how specific products are implemented at Nedbank. Provide technical mentoring related to specific product.

• Attend product specific industry forums, technology specific industry forums, compile and present technical papers.

• Ensure alignment to Nedbank environment and legislative requirements.

• Review Nedbank and Business Unit Plan and ensure delivered systems, process, services and solutions are aligned to support the achievement of the business strategy, objectives and values. Contribute to the content of the curricula for stakeholders

• Enable skilling and required corrective action taking place by sharing knowledge and industry trends with team.

• Grow the profession through technical mentoring.

• Review vendor training offerings and stay abreast of changes related to the product.

• Develop the skill (applicable technical product skill) within the organisation and act as skills mentor on specific product.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Essential Certifications

• Accredited where formal expert certification on technology is available FPL or equivalent

Type of Exposure

• Completed Reports and Achieved Budgets

• Developed and Implemented Communications Strategy

• Manage internal process

• Managed Relationships

• Managed Self

• Supported Transformation, Change and continued Improvement

Minimum Experience Level

5 - 7 years experience in an IT environment of which at least 2 years in a senior role from feeding career streams and at least 3-5 years specialisation in the specific product

Technical / Professional Knowledge

• Banking knowledge

• Business Acumen

• Business principles

• Business writing

• Change management

• Industry trends

• Principles of financial management

• Principles of project management

• Research methodology

• Cluster Specific Operational Knowledge

• Data Analysis and Interpretation

• Relevant governing body practises and guidelines

• Product trends

• Compliance of license contracts knowledge

• Mentoring

• Industry best practise frameworks

• Specific IT products knowledge

• Business consulting and facilitation

• Relevant Governance controls and regulatory knowledge

• Information Technology concepts

• System Development Life cycle(SDLC)

• Role relevant related technologies

• Single IT product knowledge

• Service orientated Architecture (SOA)

Behavioural Competencies

• Adaptability

• Communication

• Continuous Learning

• Initiating Action

• Innovation

• Quality Orientation

• Technical/Professional Knowledge and Skills

go to method of application »

Job Purpose

To manage a team of people; systems; functions; processes and stakeholder relationships to ensure that the financial and reputational risk exposure is mitigated and to support the business in achieving the divisions agreed targets.

Job Responsibilities

• Responsible for key controls in the branch:

  • Daily review of reports.

  • Manage responses for misdeals forms, debit balance and margin calls.

  • Logging and resolutions of complaints.

  • Reviewing and management of the corporate actions process in the branch.

  • Supervision of payments and journals processing.

  • Ensure the fee recovery in the branch is in line with the business rules / client type.

  • Responsible to ensure active ongoing account maintenance activities for example static data changes, mandate changes, ODD and FATCA / CRS etc.

• Driving goal achievement in the branch and broader operations team:

  • Active participation and ownership of driving initiatives at the branch level.

  • Participate in system testing, enhancement, and training.

  • Drive adoption and change management in the branch as need for new systems, process, and standardisation, as needed.

• Leadership:

  • Manage HR related items for the team.

  • Set achievable goals for the team, must be specific and measurable.

  • Resource planning.

  • Performance management and performance discussions.

  • Staff development and training.

• Approvals and review new accounts

  • Mandates

  • FICA / AML amendments

• Management of internal and external stakeholder relationships:

  • Clients

  • Portfolio managers

  • Branch admin team.

  • Corporate team

• General:

  • Client queries.

  • Collaboration with the broader operations team.

  • Reviiew and control activities, including but not limited to bank recons, month-end reporting.

People Specification

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Essential Certifications

JSE RPE Exams

Type of Exposure

• Creating a business plan

• Implementing a strategic plan

• Working with clients to solve client problems

• Communicating job requirements and performance standards to others

• Checking performance data to measure employee performance

• Conducting performance appraisal interviews

• Assuming a key leadership role

• Recruiting and staffing

• Managing business risks

Minimum Experience Level

• 5 years roles administration stockbroking experience.

• 3 years people management experience.

Technical / Professional Knowledge

• Business administration and management

• Change management

• Client service management

• Communication Strategies

• Financial Accounting Principles

• Governance, Risk and Controls

• Principles of project management

• Relevant regulatory knowledge

• Service level agreements

• Strategic planning

Behavioural Competencies

• Aligning Performance for Success

• Decision Making

• Inspiring others

• Guiding Team Success

• Driving for Results

• Planning and Organizing

go to method of application »

Job Purpose

To provide specialist advice and consultation on the product speciality; identify and resolve most complex issues related to specific product and be the final point of resolution before consulting externally. Create and/or maintainand communicate documentation of all processes; procedures and standards that enable the specific product and its application within Nedbank .Develop optimum solutions that meet both business and technology requirements . Design Technical Solution relating to the product.

Job Responsibilities

• Consult and provide advice on the use of the specific product including development and configuration.

• Ensure ongoing availability within the SLA requirements, and maximum exploitation of the product features across multiple business initiatives. Identify further opportunities for use of the product.

• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.

• Stay abreast of developments in field of expertise, ensuring personal and professional growth.

• Understand and embrace the Nedbank vision and values, leading by example.

• Identify opportunities to influence the improvement or enhancement of business processes and methodologies.

• Participate in Research and Development related to product usage. Ensure alignment with emerging technologies, and communicate the impact on Nedbank technologies.

• Participate and influence the technology evolution journey.

• Present to stakeholders on any impact or change to specific product. Meet client needs and provide stakeholders with business information on product performance.

• Expand IP beyond own product speciality and collaboratively with stakeholders

• Provide support on specific product Issues when consulted to provide problem solving.

• Participate in design forums, project forums and in Request for Proposal (RFP) document and maintain documents relevant to specific products.

• Align technology roadmap to strategic policies and procedures and define and document standards relevant to specific product.

• Ensure implementation is aligned to compliance and legislation.

• Obtain buy-in for developing new and/or enhanced that will improve the functioning of stakeholders' businesses.

• Maintain or validate up to date detail landscape views and technical guidelines of how specific products are implemented at Nedbank. Provide technical mentoring related to specific product.

• Attend product specific industry forums, technology specific industry forums, compile and present technical papers.

• Ensure alignment to Nedbank environment and legislative requirements.

• Review Nedbank and Business Unit Plan and ensure delivered systems, process, services and solutions are aligned to support the achievement of the business strategy, objectives and values. Contribute to the content of the curricula for stakeholders

• Enable skilling and required corrective action taking place by sharing knowledge and industry trends with team.

• Grow the profession through technical mentoring.

• Review vendor training offerings and stay abreast of changes related to the product.

• Develop the skill (applicable technical product skill) within the organisation and act as skills mentor on specific product.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Essential Certifications

• Accredited where formal expert certification on technology is available FPL or equivalent

Type of Exposure

• Completed Reports and Achieved Budgets

• Developed and Implemented Communications Strategy

• Manage internal process

• Managed Relationships

• Managed Self

• Supported Transformation, Change and continued Improvement

Minimum Experience Level

5 - 7 years experience in an IT environment of which at least 2 years in a senior role from feeding career streams and at least 3-5 years specialisation in the specific product

Technical / Professional Knowledge

• Banking knowledge

• Business Acumen

• Business principles

• Business writing

• Change management

• Industry trends

• Principles of financial management

• Principles of project management

• Research methodology

• Cluster Specific Operational Knowledge

• Data Analysis and Interpretation

• Relevant governing body practises and guidelines

• Product trends

• Compliance of license contracts knowledge

• Mentoring

• Industry best practise frameworks

• Specific IT products knowledge

• Business consulting and facilitation

• Relevant Governance controls and regulatory knowledge

• Information Technology concepts

• System Development Life cycle(SDLC)

• Role relevant related technologies

• Single IT product knowledge

• Service orientated Architecture (SOA)

Behavioural Competencies

• Adaptability

• Communication

• Continuous Learning

• Initiating Action

• Innovation

• Quality Orientation

• Technical/Professional Knowledge and Skills

go to method of application »

Job Purpose

To Lead the Test Implementation in accordance with the agreed Quality Assurance principles and standards in order to manage the Product risk and inter-dependencies during the Product Life-Cycle. Ensure alignment across Business Analysis, Development, Quality Assurance and Environment to optimise the testing efficiencies across the Product delivery stack. Ensure team effectiveness and healthy team dynamics.

Job Responsibilities

• Build a deep understanding of the business need in order to contribute to the ongoing value proposition.

• Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.

• Participate in the sprint planning, and success criteria per story/epic.

• Participate in the Squad backlog grooming.

• Facilitate the daily stand-up where necessary and manage the issues raised by the Software Quality & Test Engineers and remove any blockers.

• Encourage the Software Quality & Test Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all.

• Facilitate the handover of QA deliverables for all testing phases.

• Review and ensure all QA artefacts are stored centrally.

• Encourage continuous learning and questioning of the business and technology.

• Allow for and encourage significant investment in the end-to-end QA design.

• Review and prioritise all issues raised by the Software Quality & Test Engineers.

• Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.

• Ensure the QA deliverables produced aligned to the test approach.

• Encourage the Software Quality & Test Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all.

• Facilitate the handover of QA deliverables for all testing phases.

• Review and ensure all QA artefacts are stored centrally.

• Encourage continuous learning and questioning of the business and technology.

• Allow for and encourage significant investment in the end-to-end QA design.

• Review and prioritise all issues raised by the Software Quality & Test Engineers.

• Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.

• Ensure the QA deliverables produced aligned to the test approach.

• Communicate the Product risk to the Product Owner, Scrum Master & Chapter Lead and highlight any mitigating factors.

• Ensure the defect management process is adhered to by the Software Quality & Test Engineerss and where necessary chair the defect triage sessions.

• Participate in the retrospective reviews and seek efficiencies which will ensure quicker delivery with high quality to our client(s).

• Produce a closeout report and monitor product health in production for 2 weeks to ensure any issues are referenced in the report for completeness.

• Elicit business and Subject Matter Expert participation and input where necessary.

• Encourage Peer reviews of the QA artefacts.

• Understand and manage own demand based on expected timelines articulated by the line-management and project expectations.

• Collaborate with Peers and industry experts to understand technical advances and its application within the Nedbank eco-system.

• Seek ongoing improvements in technical capabilities.

• Mentor the Engineers within the team to improve their technical capabilities.

• Responsible for performance management of direct reports (e.g. performance contracts, development plans, poor performance and improvement plans, and review).

• Ensure the team dynamics are healthy (coaching and mentoring, assist with decision making, encourage self-organisation and assist with prioritisation).

• Ensure direct reports' time sheets are created and signed off timeously.

• Responsible for resource capacity plan(s).

• Support the achievement of the  business strategy, objectives and values.

• Stay abreast of developments in field of expertise..

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Agile certification and training in DevOps would be advantageous.

Essential Certifications

• ISTQB foundation or equivalent (ISEB)

Type of Exposure

• Demonstrated understanding and support of Agile delivery model

Minimum Experience Level

 2 years experience in a lead role with experience in line management.
Overall 7 to 8 years experience.

Technical / Professional Knowledge

• IT Solutions Architecture

• programming

Behavioural Competencies

• Adaptability

• Decision Making

• Emotional Intelligence Essentials

• Technical/Professional Knowledge and Skills

• Influencing

• Quality Orientation

• Planning and Organizing

go to method of application »

Job Purpose

The main purpose of this role is to design and develop reporting and dashboard capabilities in the Access Governance team. The role will require to design and publish Dashboards and Reports by adhering to metadata governance procedures. This role must manage final transformed data content by complying to prescribed standards for reviewing and publishing and maintain population of the DataMart and metadata repository by complying to standards, systems, processes, and procedures.

Job Responsibilities

• To design, development, implement and facilitate Reporting and Dashboard capabilities

• Manage final transformed data content by complying to prescribed standards for reviewing and publishing

• Participate in population of DataMart and metadata repository by complying to standards, systems, processes and procedures

• Support Access Governance team by providing consulting services that delivers data and information relevant to their business

• Develop optimum solutions that meet both business and technology requirements. (Performance, Cost, Sustainability, Capacity, ROI)

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Bachelor of Science: Information Technology , Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

• 2+ years general work experience in an IT environment

• 2+ year specialist experience in systems analysis and data 

• 2+ years’ data analysis and Warehouse experience

• 2+ Years SQL development

Type of Exposure

• Developed and Implemented Communications Strategy

• Built and maintained stakeholder relationships

• Improved Processes and Culture

• Manage internal process

• Managed Transformation and Innovation

• Managed Relationships

• Researcher

• Managed self

Technical / Professional Knowledge

• Administrative procedures and systems

• Business principles

• Business terms and definitions

• Communication Strategies

• Data analysis

• Governance, Risk and Controls

• Industry trends

• Microsoft Office

• Principles of financial management

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Research methodology

• Decision-making process

• Business writing skills

• Cluster Specific Operational Knowledge

• IT / Banking knowledge

• IT / Banking procedures

go to method of application »

Job Purpose

To deliver sales teams results through enabling others, and ensure alignment to Nedbanks' strategic focus areas.

Job Responsibilities

• Build and maintain relationships with relevant stakeholders.

• Identify and meet stakeholder needs, including giving them regular feedback.

• Identify opportunities for collaboration.

• Ensure effective resource capacity and planning.

• Achieve clear accountability of team members.

• Ensure resource capacity is aligned to the needs of the business.

• Ensure relevant processes and procedures are followed.

• Plan and monitor development by scheduling and tracking team progress against performance.

• Engage with the team and Identify additional training and development requirements. E

• nsure relevant stakeholders are kept informed and updated.

• Identify opportunities for improvement.

• Ensure transformational targets are met.

• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.

• Stay abreast of developments in field of expertise, ensuring personal and professional growth.

• Understand and embrace the Nedbank vision and values, leading by example.

• Participate in the development and implement action plans to address issues raised in culture surveys.

• Create a client service culture through various interventions.

• Achieve operational excellence.

• Encourage team to generate innovative ideas and share knowledge.

• Manage budget costs within budgeting constraints.

• Set and allocate sales targets for the team. Review sales targets against performance.

• Ensure profitability of distribution medium.

• Make recommendations for alternate improvements to the business by reviewing non-performing areas.

• Meet financial targets through monitoring, tracking and reviewing performance of the team.

• Ensure quality sales standards are agreed to and delivered on.

• Manage performance of staff by implementing performance agreements and ensuring a clear vision.

• Mentor and coach staff on identified performance gaps.

• Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.

• Follow the recruitment process when recruiting talent.

• Maintain a high performing team and ensure an environment for optimal performance is created by identifying talent pool through career conversations, using the talent grid principles and developing talent retention programmes.

• Manage the onboarding process of new employees.

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Relevant Bachelor Degree or Diploma.

Essential Certifications

Preferred Certifications

Type of Exposure

• Communicating job requirements and performance standards to others

• Managing a sales team - not in dictionary

• Conducting performance appraisal interviews

• Conducting performance feedback meetings

• Checking performance data to measure employee performance

• Enforcing disciplinary actions against employees

• Assuming a key leadership role

• Investigating and reviewing processes to improve client satisfaction

• Coaching and mentoring of others

• Providing constructive feedback to employees

Minimum Experience Level

Minimum 3 years in a sales leadership role

Technical / Professional Knowledge

• Business administration and management

• Client service management

• Employee training/development

• Financial Accounting Principles

• Governance, Risk and Controls

• Organisational systems

• Principles of project management

• Relevant Nedbank product knowledge

• Staff resource planning

• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Becoming a Business Advisor

• Building the Sales Team

• Building Trusting Relationships

• Coaching the Sales Team

• Driving for Results

• High-Impact Communication

• Making Sales Operations Decisions

• Motivating the Sales Team

go to method of application »

Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

• Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.

• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles

• Improve results by tracking and analysing financial reports against agreed measures.  

• Understand clients business and needs through proactive client relationship management according to portfolio mandate.

• Build relationships with internal stakeholders through communication and networking as determined by client needs.

• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.

• Complete tasks through planning and reviewing against set targets.

• Manage resources (time, processes and support teams) to optimize value against client expectations.

• Comply with risk standards,policies and procedures through training and development as required by group complianceframework

• Research and analyse information by using problem solving techniques to propose solutions for work challenges.

• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.

• Identify training courses and career progression for self through input and feedback from management.

• Ensure all personal development plan activities are completed within specified timeframe.

• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.

• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.  

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).

• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).

• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers, FAIS Accreditation Regulatory Examination Level 1.

Essential Certifications

Preferred Certifications

Type of Exposure

• Conducting root cause analysis

• Working with a group to identify alternative solutions to work situations.

• Analysing situations or data that requires an evaluation of multiple factors

• Interacting with diverse people

• Building and maintaining effective relationships with diverse internal and external stakeholders

• Developing ways to minimise risks

• Analysing and interpreting qualitative and quantitative data

• Drafting reports

• Interacting with various levels of management

• Managing conflict situations

• Managing multiple projects

• Influencing stakeholders to obtain buy-in for concepts and ideas.

• Answering customer questions

• Sharing information in different ways to increase stakeholders understanding

• Communicating complex information orally

• Communicating complex written information

• Brainstorming ways of improving a product or situation.

• Challenging the status quo with a view to improving the environment or peoples understanding

• Identifying trends

• Checking accuracy of reports and rec

• Communicating standards to others

• Conducting gap analysis

• Conducting a needs analysis

• Comparing two or more sets of information

• Coordinating and securing buy-in from stakeholders

• Preparing and delivering presentations

• Writing business proposals

• Providing professional advice/opinion

• Using different approaches in new work situations

Minimum Experience Level

2-3 years in a relationship management or banking environment

Technical / Professional Knowledge

• Banking knowledge

• Banking procedures

• Business Acumen

• Business principles

• Business writing

• Communication Strategies

• Data analysis

• Governance, Risk and Controls

• Microsoft Office

• Nedbank policies and procedures

• Nedbank vision and strategy

• Principles of financial management

• Principles of project management

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Decision-making process

• Nedbank culture

• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication

• Energy

• Building Trusting Relationships

• Managing Work

• Sales Disposition

• Sustaining Customer Satisfaction

go to method of application »

Job Purpose

We are looking for a Quantitative Data Analyst to support and maintain the data warehouse in line with the data model; metadata repository and to provide business intelligence analysis through performing strategic and operational support.

Job Responsibilities

• Structure data into compliance standards by adhering to metadata governance procedures according to Nedbank documented standards and formats.

• Manage final transformed data content by complying to prescribed standards for reviewing and publishing.

• Assist/govern population of datamart and metadata repository by complying to standards, systems, processes and procedures.

• Support business units by providing consulting services that delivers data and information relevant to their business.

• Contribute to internal/external information sharing sessions by attending formal and informal meetings.

• Manage vendor relationship interactions by conforming to vendor management office guidelines and principles.

• Deliver work according to customer expectations by prioritizing, planning and implementing requirements.

• Utilize resources by adhering to standards, policies and procedures.

• Align and continuously improve set processes by identifying innovation opportunities.

• Identify and mitigate risk by executing within governance.

• Resolve incidents by logging and tracking through correct channels.

• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.

• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.

• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.

• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.

• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.  

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.

• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.

• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

• Advanced Diplomas/National 1st Degrees

Minimum Experience Level

• 2 years banking experience, banking systems and products knowledge

• 3+ yrs working with big data, data lineage and governance

Technical Skills

• SAS

• SQL

• ETL

• Denodo

• Dbeaver

• AQT

• MDX cubes

• Project Management

Type of Exposure

• Built and maintained stakeholder relationships

• Client and Relationship Results

• Developed and Implemented Communications Strategy

• Improved Processes and Culture

• Manage internal process

• Managed Relationships

• Managed Self

• Supported Transformation, Change and continued Improvement

Technical / Professional Knowledge

• Administrative procedures and systems

• Banking knowledge

• Banking procedures

• Business principles

• Business terms and definitions

• Data analysis

• Governance, Risk and Controls

• Microsoft Office

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Business writing skills

• Cluster Specific Operational Knowledge