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  • Posted: May 17, 2021
    Deadline: Not specified
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    Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank PLC and is listed on the JSE Limited. The Group is one of A...
    Read more about this company

     

    Designer Junior - UI/UX/CX

    Job Summary

    • Junior designers work within well-established teams to solve design problems. Junior designers contribute to product and service teams by solving specific functional-level design problems. Junior designers follow the established standards in their discipline. 
    • Junior designers have a passion for one or more of the core design disciplines (user experience design, user interface design, service design, customer research) and continually grow by contributing to one project at a time.

    Job Description

    Key Accountabilities

    Accountability: Problem solving and execution

    Follow an approach defined by the team
    defined by the team

    • Conduct research (primary and secondary) to understand users pains, gains and needs
    • Execute on design work based on steer from design project leads
    • Adapt designs based on feedback from customers and team leads 
    • Present design work back to business stakeholders with the support of design project leads
    •  Be an advocate and representative of the design thinking methodologies and practices.
    • Create final production ready design

    Accountability:  High quality design

    • Create creative and innovative design solutions to create a world-class customer experience
    • Contribute to the design within the project
    • Apply design thinking and best practice standards in developing design with the support of senior designers
    • Leverage insight and data, such as market analysis, customer feedback, and user research analytics to ensure that products/services/solutions are truly designed around the customer and deliver improved experience  
    • Design mock-ups and prototypes as necessary for each stage of the project, continuously iterating to achieve the optimal output
    • Align the design to the design standards and brand guidelines to ensure consistent experience to the customer across the Absa ecosystem

    Accountability:  Building capabilities 

    • Continuously build your own expertise by, for example, actively seeking and incorporating feedback, and following external trends and best practices.

    Role / Person Specification:

    Education and Experience Required

    • Higher Certificate in a Design discipline such as product, industrial, service, interaction, multimedia, communication, digital or an equivalent  NQF level 5 qualification
    • Minimum of 1 year of technical design experience or customer experience in financial services
    • Basic understanding of user experience design, user interface design, service design, customer research, prototype engineering or content strategy.
    • Relevant examples of customer centric design work 
    • Examples of experience conducting research, for example benchmarking, heuristic reviews, surveys, analytics, stakeholder interviews, focus groups, contextual inquiry, and usability testing (examples can include university done)
    • Ability to communicate ideas through drawing, digital tools, prototyping, model making, journeys etc.

    Role / Person Specification:

    Knowledge & Skills: 

    • Good understanding of what it means to be customer obsessed
    • Basic understanding of user experience design, user interface design, service design, customer research, prototype engineering or content strategy.
    • Effective time management and planning skills
    • Problem-solving skills – ability to work tirelessly and think creatively in order to find solutions to simple problems.
    • Basic ability to execute design work in a core design discipline.
    • Literacy of design tools (advantageous but not mandatory) 

    Competencies: 

    • Ability to provide creative and innovative ideas and concepts to push the thinking on customer experience
    • Delivering results and meeting customer expectations   

    Attention to detail  

    • Good verbal and written communication skills
    •  Upholding standards by adhering to principles and values
    • Continuous learning and researching to develop core expertise
    •  Ability to work within a team 

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Lead Technology Resilience

    Job Summary

    • Embed the Technology Resilience & Service Continuity strategies & associated processes, routines & practices across the organisation. Achieve this through proactive business partnering, resilience & service continuity risk assessment, performance monitoring, resilience &  service  continuity metrics  management and  associated resilience & DR planning & capability (alignment of people, process and systems) building.  Including the ability to lead teams.

    Job Description

    Accountability: Resilience, Service Continuity  

    • Consolidate & deeply understand an end to end view of applications & IT Assets, Infrastructure & Architecture and all of the integrated elements (physical & virtual) that could impact service availability for a defined business area / portfolio 
    • Participate in & positively contribute to the design of Group Resilience & DR / Service Continuity frameworks, tools & processes
    • Implement processes & routines (assessments & reviews, reporting, testing, audits, technology / stakeholder forums, regulatory reviews, communications, document & knowledge management etc.) for the effective & proactive management of Resilience & Service continuity in defined business area / portfolios
    • Leverage the organisation resilience framework & implement regular, proactive reviews & assessments of business area / portfolio resilience & service continuity risks and opportunities
    • Analyse resilience and service continuity risk assessments and translate assessment data into relevant, reliable business insights to enable commercial decision making & influence broader technology product & service direction
    • Leverage design thinking skills to work collaboratively with the Service Delivery & Technology product & service teams to create customised resilience & DR / Service Continuity plans for the business  
    • Work collaboratively across the value chain to align all Technology Teams (CTO, CSO, CIO’s etc.), External Providers and other identified stakeholders on service continuity & related disaster recovery plans, processes & practices
    • Proactively partner the business, Operational Readiness & Service Delivery teams to successfully implement Resilience & DR / Service Continuity plans 
    • Leverage expertise in both waterfall & Agile ways of work to successfully plan, execute & measure Resilience / DR / Service Continuity plan implementation  
    • Develop & implement business area / portfolio specific backup recovery systems and processes aligned to the regulatory requirements & service continuity requirements  
    • Implement service continuity testing across the business area / portfolio 
    • Lead the service continuity & recovery process & enable recovery systems during events
    • Ensure service continuity and transition to recovery systems within minimum standards & aligned to regulatory requirements for all our products & services  
    • Work across Tribes & Squads to ensure service continuity & recovery requirements are embedded in all technology product & service solutions 
    • Work across Tribes & Squads to define & document continuity plans & standards for new services & consistently update existing plans as required
    • Design & implement communication routines, knowledge management & document management approaches for all Service Continuity plans  
    • Work across the value chain to clearly define & communicate roles & accountabilities for Service Continuity processes
    • Participate as an active member & subject matter expert in event management processes to enable quick & effective problem resolution 
    • Participate & positively contribute to architecture & change forums – translate decisions make into DR / Service Continuity Plans & proactively assess resilience implications
    • Consolidate & analyse event & testing related information & insights to continuously evolve the Resilience, Recovery & Service Continuity Plans for the business area / portfolio   
    • Develop & implement Resilience & Service Continuity Communication plans & routines across the portfolio  
    • Stay ahead of the curve on Resilience & Service continuity approaches and practices globally
    • Continuously maintain &/ or improve industry and regulatory expertise and insights in order to provide clear direction for Service Continuity & Resilience across the portfolio 
    • Report effective MI & Data Analytics to support the ongoing improvement of Resilience & Service continuity across the portfolio (the goal is PREVENTION!)
    • Through all accountabilities, drive a ‘resilience vs. recovery’ mindset within the organisation with tangible shifts in Resilience, Service Continuity metrics
    • Implementation of Disaster Recovery in the Cloud
    • DR Cloud Strategy implementation

    Accountability: People  

    • Set & Cascade Technology Resilience strategic direction across the portfolio 
    • Develop & or contribute to the development of Resilience & Service Continuity capability building processes & tools
    • Facilitate, Service Continuity & Resilience awareness & capability building across the business area or portfolio 
    • Leverage coaching expertise in all activity to drive a resilience vs. recovery culture across the portfolio 

    Finance, Governance & Risk 

    • Plan, lead, implement and or support various risk processes e.g. internal / external audits, post event regulatory inputs / reporting etc.
    • Implement all Service Continuity & Resilience Standards & Frameworks across the portfolio
    • Ensure portfolio regulatory compliance as a result of all resilience, DR, problem management approaches & their  implementation (internally & externally (vendor-led))
    • Carry the ‘one stop shop’ accountability for all risk associated with resilience team decision making in the portfolio
    • Ensure Resilience /Service Continuity & Problem Management services & monitoring strategies are aligned to governance, risk & regulatory requirements (e.g. SARB, FSB etc.)
    • Meet & or exceed (preferable) all SLA & OLA obligations 

    Education and experience required 

    • Relevant B Degree or equivalent technical qualification  
    • 7-10 years’ experience in Technology (infrastructure & application environments)  
    • 5+ year’s Experience in Financial Services
    • Expertise in Technology Products & Services including deep cross domain,  architecture & infrastructure knowledge & experience 
    • Expertise in Financial Services Regulation
    • Expertise in Risk Management (Audit, compliance etc)
    • Expertise in Quality Assurance 
    • Expertise in Service Continuity 
    • Expertise in statistical tools & techniques 
    • Proven track record in Resilience, service continuity 
    • Proven track record in high quality, complex resolutions & technology risk prevention 
    • Expertise in Service Delivery Management in complex Tech Estates 
    • Advanced expertise in root cause analysis & problem management  
    • Deep analysis & problem solving expertise 
    • Design thinking skills
    • Expertise in both waterfall project / programme management 
    • Experience working within agile teams & transitioning to agile methodologies
    • Proven track record in facilitation, training & negotiation 
    • Ability to work effectively under stress and mobilise large teams to do the same with the intended results  
    • Proven track record in leadership & management
    • AWS Cloud Practitioner certification

    Education

    • Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    API Gateway Platform Engineer

    Job Summary

    • Apply platform engineering expertise, critical thinking, design thinking and problem solving skills in an agile team environment to produce well-organised, optimised and documented source code that successfully delivers platform features & components of the service & solves complex technical problems with high quality solutions.

    Job Description

    Are you ready to make a difference? 

    • Join an exciting and dynamic team of Platform Engineers, who are responsible for shaping the technical API economy for the bank.
    • Work within the Platforms and Engineering Gateway technology tribe responsible for the development, design and run of the API Gateway platform on-premise (Datapower and API Connect) and in AWS Cloud.  Apply platform engineering expertise, critical thinking, design thinking and problem solving skills to produce well-organized, optimized and documented source code that successfully delivers platform features, components of the service and solves complex technical problems with high quality solutions.

    What you’ll get to do:

    • Leverage platform engineering expertise and a working knowledge of specific platforms (physical IBM Datapower Gateway appliances, IBM APIConnect v10,  vmware, Openshift, AWS Cloud) and their constituent parts to positively contribute to platform feature and service designs
    • Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes, Python, Terraform, Cloud automation tools eg. Cloudformation
    • Use and configure modern observability techniques leveraging e.g. aggregated logging via Elastic Search stack, metrics via Grafana as well as Cloud based monitoring tools eg. Cloudwatch, Cloudtrail
    • Uphold our technical principles of: self-service, scalability, re-usability, resilience & stability in all development practices and deliver feature sets that sustainably deliver on these principles
    • Develop and document complete designs and implement testing processes that identify and eradicate platform or service-wide problems / improve on platform performance
    • Enable problem resolution across technical teams, apply and or facilitate root cause analysis, deeply understand the root causes of issues and find ways to resolve them (sustainably)
    • Optimize, refactor and reuse components to improve performance and maintainability – ensuring maximum efficiency, effectiveness, and return on investment
    • Contribute to a high performance team environment by coaching and mentoring other engineers, support engineering teams on technical solutions and problem resolution, and proactively seek coaching and mentoring from others

    What do you need to get in?)

    • 3 - 5 years solid experience in scripting languages e.g. Python, JavaScript, Bash scripting, XSLT
    • Solid understanding of messaging protocols and API technologies like SOAP and REST
    • 3 – 5 years solid experience with CI / CD tools (like Jenkins, Ansible, GIT, Terraform)
    • 3 – 5 years solid experience on analytics tools and Big Data Platforms like Elastic Search, Hadoop
    • 3 - 5 years solid experience with Cloud based infrastructure eg AWS
    • Solid understanding and experience with Web Security protocols like OAuth, Open Connect ID
    • 3 - 5 years solid experience with Containerisation technologies like Docker, vmware ,Openshift, Kubernetes and Rancher
    • If you’re passionate about working in a fast-paced environment and contributing to the exciting world of Platform Engineering by leading from the front, we would love to hear from you!

    Education

    • Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Senior Risk and Control Officer - Technology and Cloud

    Job Summary

    • To develop and delivery tactical plans, associated practices and to ensure operational implementation and adoption across a single practice i.t.o. risk methodology, governance and delivery objectives. Support the DIT with their risk, assurance and compliance objectives, ensuring proactive risk management.

    Job Description

    Job Description

    • Risk Management: Providing Subject Matter Expertise on the Principle Resilience Risk, namely Change, Cyber, Technology and Business Continuity
    • Stakeholder Management: Build, Influence and Maintain effective Relationships with relevant stakeholders and maintain a close working relationship with key senior stakeholders.
    • Risk Reporting: proactive risk management by identifying, assessing and reporting key risks arising from significant events, investigations, audit and control issues.
    • Risk and Control: Adhere to Enterprise Risk Management Framework, Policies, Procedures and Regulations ensuring compliance.

    Specific requirements for the Business Unit

    Management of the Risk & Control environment in the DIT risk space.  This involves:

    • Drive the risk mitigation for applications with the DIT estate, working closely with the technology & business risk teams.
    • Close engagement with the assurance teams to assist with queries and ensure factual accuracy of issues raised.
    • Proactive review and management of key risk indicators to ensure the risk posture is within desired appetite (patching levels, DR levels, etc.)
    • Managing & maintaining the risk governance (meetings, presentation, reports, etc.)
    • Alignment with the central risk office in terms of process, changes to frameworks and reporting requirements and compliance standards.
    • The role requires a combination of very strong technical and risk skills.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Consultant Client Service

    Job Summary

    • Short Term Insurance Experience ONLY. Min 150 Fais Credits, RE Certification, Fais Fit & Proper Qualification. Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

    Job Description

    • Short Term Insurance Experience ONLY. Min 150 Fais Credits, RE Certification, Fais Fit & Proper Qualification Completed. Customer Experience: To provide service excellence and achieve customer satisfaction | Call Resolution: Resolve incoming client queries by utilising all available tools and ensuring that calls that the relevant queries are escalated to the Client Services Manager once all other avenues have been exhausted. | Quality Assurance of service and calls: Ensuring that all claims information relating to appointment of service is captured on the ASTI system and that the follow up with the service providers is completed so that that quality and productivity standards are met, in all actions with the customers. | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | : | : | : | :

    Education

    • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Lead Product Engineer - Cloud

    Job Summary

    • Build high-performing, scalable, enterprise-grade applications & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions & leading all phases of the development lifecycle to deliver.

    Job Description

    DevOps

    •  Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions
    •  Contribute to and in some cases lead all phases of the development lifecycle including e.g. design process
    •  Determine operational feasibility of solutions by evaluating analysis, problem definition, business requirements, solution development and proposed solutions
    •  Develop high quality software / application design and architecture in a test driven & domain driven / cross domain environment
    •  Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
    •  Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
    •  Apply general design patterns and paradigms to deliver technical solutions
    •  Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / Azure Devops or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
    •  Use & configure modern observability techniques to provide a deeper understanding of the application. To do this, leverage e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRelic and distributed tracing like Zipkin/Jaeger etc.
    •  Automate tasks through appropriate tools and scripting e.g. Docker, Ansible, Kubernetes
    •  Debug existing source code and polish feature sets.
    •  Work with guilds and other technical SME’s to improve and evolve technical products and services
    •  Apply unit testing frameworks and perform integration, validation and verification testing (apply knowledge of stubbing tools e.g. wiremock, hoverfly etc.)
    •  Apply version control and related concepts and techniques
    •  Align all application development & development process to Group Architecture, Security & Infrastructure guidelines
    •  Work with project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
    •  Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
    •  Stay ahead of the curve on emerging technologies and development practices e.g. scripting languages, containerization etc.
    •  Contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization

    People

    •  Coach & mentor other engineers
    •  Conduct peer reviews, testing, problem solving within and across the broader team
    •  Provide technical subject matter expertise and support in the attraction and recruitment of Product Engineers for the organization
    •  Participate as a subject matter expert in the development & development planning of the broader product engineering team
    •  Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)

    Risk & Governance

    •  Identify technical risks and mitigate these (pre, during & post deployment)
    •  Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
    •  Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
    •  Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
    •  Deliver on time & on budget (always)

    Education

    • Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Lead Solution Architect

    Job Summary

    • Drive the design and delivery of complex fit for purpose, business strategy-aligned, high impact, cross domain technology solution blueprints & associated solutions & build architectural capability in Dev teams across an estate.

    Job Description

    Architecture

    •  Leverage a solid & deep understanding of the organization strategy to identify, design & deliver relevant, scalable, testable, re-usable technology solutions
    •  Work in collaboration with delivery teams to independently analyse customer requirements & varying business capabilities & leverage analysis to identify & accurately spec / frame ‘the complex business problems we are aiming to solve’ with each solution design or solution evolution
    •  Through the above processes, leverage emotional, social & business / commercial quotient to understand consumers and the broader range of stakeholders, their opinions & perspectives and reconcile these within the solution designs (negotiation skills and dealing with complex and divergent stakeholder opinions are a must)
    •  Leverage expertise in analytical & creative problem solving to synthesise a solution design (build a solution from its components) beyond the analysis of the problem
    •  Lead design thinking processes to successfully deliver solution blueprints & associated roadmaps
    •  Create end to end solution blueprints & ensure these can be implemented across all phases of the initiative life-cycle (ideation through to product launch & commercialization)
    •  Design & or contribute to the design & implementation of detailed feasibilities & business cases
    •  Leverage a strong engineering background to make the right choices in solution design – this knowledge includes but is not limited to: domain driven design, loosely coupled integration, microservices and other modern software design practices
    •  The above extends to identifying the best fit tools to be used for a particular solution, understanding those that would not be a good choice and leveraging researching skills to pivot towards something better
    •  Assume ‘one stop’ shop accountability for solution blueprint design & delivery decisions within an organization based on the above
    •  Work with project / program management teams to design solution roadmaps aligned to the strategic requirements of an organization and through which the solution can be implemented across all phases of the initiative life-cycle (ideation through to product launch and commercialization)
    •  Work embedded, as part of a delivery team, to ensure the successful design & implementation of solution blueprints
    •  Ensure that the detail of the solution (across all architecture domains) is accurate to the implementation of the initiative, true to the bank’s architectural principles/preferences, implementable by the different teams involved in the solution
    •  Work as part of embedded delivery teams to conduct solution reviews, code reviews, testing and other disciplines associated with solution design & delivery
    •  Attend various Group & Business specific architectural design forums and present solution designs and detailed business cases for approval
    •  Leverage synthesis & creative problem skills to identify risk (impending danger & challenges) and work with a cross functional group of stakeholders across the value chain for support & direction
    •  Conduct solution reviews against defined customer metrics and ensure the ongoing achievement of business results through solution implementation
    •  Ensure a solid understanding of emerging & evolving architectural principles and hold one stop shop accountability for the evolution of solutions in alignment with these principles (where it makes sense to do so)
    •  Build architectural capability across delivery teams in a business to ensure ongoing evolution of skills in solution delivery
    •  Contribute to the architecture body of knowledge
    •  Contribute to the design & evolution of architectural principles and preferences

    People

    •  Participate in peer reviews (code, solution, testing etc.) and transfer knowledge and capability across delivery teams for improved solutioning & evolving architectural practices
    •  Set & Cascade solution direction across technology delivery teams
    •  Build & evolve the architectural capability of Delivery teams across the business – through active coaching & information / knowledge sharing
    •  As an SME, support the proactive attraction, recruitment, development, & retention of strong technology teams across an estate
    •  Leverage and embed agile practices in delivery teams and work to build strong self-directed, high performance teams through agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)

    Financial & Vendor Management, Risk & Governance

    •  Carry the ‘one stop shop’ accountability for all risk associated with solution design (from ideation to deployment)
    •  Apply the organization risk & governance frameworks
    •  Ensure solution design alignment to Group guidelines & ensure solutions are sustainable for the enterprise
    •  Proactively involve / engage chapter & guild leads in solution decision making, applying an enterprise wide lens to product & service development
    •  Ensure solution design alignment to regulatory requirements and continuously update knowledge on regulatory requirements for the successful design of new & evolution of existing solutions
    •  Deliver on time & on budget (always)

    Education

    • Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Lead Product Engineer: Java

    Job Summary

    • Build high-performing, scalable, enterprise-grade applications & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions & leading all phases of the development lifecycle to deliver.

    Job Description

    DevOps

    •  Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions
    •  Contribute to and in some cases lead all phases of the development lifecycle including e.g. design process
    •  Determine operational feasibility of solutions by evaluating analysis, problem definition, business requirements, solution development and proposed solutions
    •  Develop high quality software / application design and architecture in a test driven & domain driven / cross domain environment
    •  Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
    •  Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
    •  Apply general design patterns and paradigms to deliver technical solutions
    •  Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / Azure Devops or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
    •  Use & configure modern observability techniques to provide a deeper understanding of the application. To do this, leverage e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRelic and distributed tracing like Zipkin/Jaeger etc.
    •  Automate tasks through appropriate tools and scripting e.g. Docker, Ansible, Kubernetes
    •  Debug existing source code and polish feature sets.
    •  Work with guilds and other technical SME’s to improve and evolve technical products and services
    •  Apply unit testing frameworks and perform integration, validation and verification testing (apply knowledge of stubbing tools e.g. wiremock, hoverfly etc.)
    •  Apply version control and related concepts and techniques
    •  Align all application development & development process to Group Architecture, Security & Infrastructure guidelines
    •  Work with project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
    •  Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
    •  Stay ahead of the curve on emerging technologies and development practices e.g. scripting languages, containerization etc.
    •  Contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization

    People

    •  Coach & mentor other engineers
    •  Conduct peer reviews, testing, problem solving within and across the broader team
    •  Provide technical subject matter expertise and support in the attraction and recruitment of Product Engineers for the organization
    •  Participate as a subject matter expert in the development & development planning of the broader product engineering team
    •  Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)
    • Risk & Governance
    •  Identify technical risks and mitigate these (pre, during & post deployment)
    •  Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
    •  Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
    •  Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
    •  Deliver on time & on budget (always)

    Education

    • Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Technology Lead

    Job Summary

    • Lead the agile solution design, deployment & ongoing optimization & evolution of enterprise wide technology products and services (full stack engineering & ownership / control) in low complexity environments.

    Job Description

    • Product & Service Direction Setting, Solution Design & Performance Management
    •  Work with the CIO & business product owners to define the product & technical strategy (Full Stack – End to End)
    •  Act as the single point of partnership & assume responsibility for managing the senior business interface (product owner) relationship
    •  Assume one stop shop accountability for the delivery of the product & solutions (risk cannot be outsourced to vendors)
    •  Apply design thinking practices to deliver architecturally sound technical product & service solutions (and explain / guide / coach others on this architecture holistically and technically)
    •  Lead & facilitate the design of the product & or service solution blueprints aligned to the organization strategy (Short, Medium & Long Term)
    •  Collaborate across the tech value chain (CSO, CTO, etc.) to guide the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made
    •  Lead the detailed scoping, prioritisation & integration planning for the design & deployment of products & services with & across multiple stakeholder groups (Front End, Back End & Integration) – (aligned to solution blueprints)
    •  Meaningfully contribute & ensure solutions align to the design & direction of the Group Architecture standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
    •  Meaningfully contribute & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
    •  Strategically & operationally monitor the performance of products and services (all applications) – ensuring ongoing optimization & cost to value for our businesses (think bank wide)
    • DevOps (with deep knowledge & understanding of context within which we develop architecturally & infrastructurally)
    •  Leverage the required expert level (own) skill & knowledge in architecture & Infrastructure, design and manage all development & development practices & outputs across squads (apply knowledge on virtualization, containerization, automation, storage & serverless technologies (e.g. AWS, Azure, Google, & on prem-Cloud, etc.)
    •  Ensure the most optimal design & deployment of technical products and services in the organization (via pipeline – not manually)
    •  Design & Implement Automation Testing, Continuous Integration & Continuous Delivery Strategies & frameworks across squads for effective solution development & deployment (understand and apply expert knowledge in e.g. Kubernetes, Jenkins, TeamCity, Arifactory, MS Powershell, Collaborative Lifecycle Management (CLM) Tools, APM Tools (e.g. NewRelic & Splunk) etc.
    •  Ensure solution designs deliver on the key technical principles of: self-service, repeatability, testability, scalability & resilience
    •  Guide code development practices and processes through an understanding of complex concepts and developmental practices such as threading, parallel processing, asynchronous programming, domain driven design, lambdas etc. & coding language expertise (e.g. Java, C++, Groovy, Python, Bash, Perl, Ruby etc.)
    •  Guide & ensure the delivery of quality development (code) based on own experience in developing across a range of applications including but not limited to: server side, client side, web (SOAP, REST, JSON), socket based programming, batch & real time, building architectural patterns, security / security domains)
    •  Effectively manage the DevOps pipeline & associated releases for maximum customer impact & minimum business risk
    •  Manage the maintenance & optimization of applications, products & services as a ‘way of doing things / culture’ within the development teams. You are fully accountable for the longevity of applications aligned to Group Architectural practices.
    •  Coach & Mentor senior developers across squads on the technical competencies to effectively deliver on DevOps solutions (see Dev competency model in skills & competencies section). To do this, display proficiency in the Senior level competency requirements.

    Delivery Management (where there is a specific product / service you manage)

    •  With fluency in the deployment of agile methodologies, resource & manage the appropriate number and nature (skill & capability) of squad based teams to execute on both Run & Change elements of delivery
    •  Work in collaboration with transformation & change teams for effective resourcing and delivery management of various programmes at all levels (SI, BU etc.)
    •  Ensure agile practices are implemented and sustained for effective delivery to business e.g. RETRO’s etc.
    •  Positively & proactively manage product owner relationships including building product owner technical capability to enable balanced & best fit decision making
    •  Proactively engage with & partner CTO, CSO, SE, Risk and broader enablement functions to drive alignment & leading practice in technology design & deployment

    People

    •  Set & Cascade Product & Service direction across squads
    •  Proactively attract, recruit, develop, retain, reward & deploy a diverse resource base aligned to an ever evolving tech environment (ahead of demand)
    •  Build a high performance team environment through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
    •  Accountable for the right people in the right teams to deliver on our tech strategy (always!)
    •  Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services

    Financial & Vendor Management, Risk & Governance

    •  Carry the ‘one stop shop’ accountability for all risk associated with technical decision making (from ideation to deployment)
    •  Manage & Apply the organization risk & governance frameworks
    •  Ensure decisions on infrastructure & product design are aligned to chapter & guild guidelines & are sustainable for the enterprise
    •  Proactively involve / engage chapter & guild leads in product design & infrastructure decision making, applying an enterprise wide lens to product & service development
    •  Manage all vendor selection processes & take full accountability for all related commercial impact
    •  Negotiate best fit contracts for the organization at an enterprise level and align decision making to our key business principles of scalability, resilience, captivity etc.
    •  Deliver on time & on budget (always)

    Education

    • Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Lead Digital Solution Architect

    Job Summary

    • Drive the design and delivery of complex fit for purpose, business strategy-aligned, high impact, cross domain technology solution blueprints & associated solutions & build architectural capability in Dev teams across an estate.

    Job Description

    Architecture

    •  Leverage a solid & deep understanding of the organization strategy to identify, design & deliver relevant, scalable, testable, re-usable technology solutions
    •  Work in collaboration with delivery teams to independently analyse customer requirements & varying business capabilities & leverage analysis to identify & accurately spec / frame ‘the complex business problems we are aiming to solve’ with each solution design or solution evolution
    •  Through the above processes, leverage emotional, social & business / commercial quotient to understand consumers and the broader range of stakeholders, their opinions & perspectives and reconcile these within the solution designs (negotiation skills and dealing with complex and divergent stakeholder opinions are a must)
    •  Leverage expertise in analytical & creative problem solving to synthesise a solution design (build a solution from its components) beyond the analysis of the problem
    •  Lead design thinking processes to successfully deliver solution blueprints & associated roadmaps
    •  Create end to end solution blueprints & ensure these can be implemented across all phases of the initiative life-cycle (ideation through to product launch & commercialization)
    •  Design & or contribute to the design & implementation of detailed feasibilities & business cases
    •  Leverage a strong engineering background to make the right choices in solution design – this knowledge includes but is not limited to: domain driven design, loosely coupled integration, microservices and other modern software design practices
    •  The above extends to identifying the best fit tools to be used for a particular solution, understanding those that would not be a good choice and leveraging researching skills to pivot towards something better
    •  Assume ‘one stop’ shop accountability for solution blueprint design & delivery decisions within an organization based on the above
    •  Work with project / program management teams to design solution roadmaps aligned to the strategic requirements of an organization and through which the solution can be implemented across all phases of the initiative life-cycle (ideation through to product launch and commercialization)
    •  Work embedded, as part of a delivery team, to ensure the successful design & implementation of solution blueprints
    •  Ensure that the detail of the solution (across all architecture domains) is accurate to the implementation of the initiative, true to the bank’s architectural principles/preferences, implementable by the different teams involved in the solution
    •  Work as part of embedded delivery teams to conduct solution reviews, code reviews, testing and other disciplines associated with solution design & delivery
    •  Attend various Group & Business specific architectural design forums and present solution designs and detailed business cases for approval
    •  Leverage synthesis & creative problem skills to identify risk (impending danger & challenges) and work with a cross functional group of stakeholders across the value chain for support & direction
    •  Conduct solution reviews against defined customer metrics and ensure the ongoing achievement of business results through solution implementation
    •  Ensure a solid understanding of emerging & evolving architectural principles and hold one stop shop accountability for the evolution of solutions in alignment with these principles (where it makes sense to do so)
    •  Build architectural capability across delivery teams in a business to ensure ongoing evolution of skills in solution delivery
    •  Contribute to the architecture body of knowledge
    •  Contribute to the design & evolution of architectural principles and preferences

    People

    •  Participate in peer reviews (code, solution, testing etc.) and transfer knowledge and capability across delivery teams for improved solutioning & evolving architectural practices
    •  Set & Cascade solution direction across technology delivery teams
    •  Build & evolve the architectural capability of Delivery teams across the business – through active coaching & information / knowledge sharing
    •  As an SME, support the proactive attraction, recruitment, development, & retention of strong technology teams across an estate
    •  Leverage and embed agile practices in delivery teams and work to build strong self-directed, high performance teams through agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)

    Financial & Vendor Management, Risk & Governance

    •  Carry the ‘one stop shop’ accountability for all risk associated with solution design (from ideation to deployment)
    •  Apply the organization risk & governance frameworks
    •  Ensure solution design alignment to Group guidelines & ensure solutions are sustainable for the enterprise
    •  Proactively involve / engage chapter & guild leads in solution decision making, applying an enterprise wide lens to product & service development
    •  Ensure solution design alignment to regulatory requirements and continuously update knowledge on regulatory requirements for the successful design of new & evolution of existing solutions
    •  Deliver on time & on budget (always)

    Education

    • Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Head of Technology

    Job Summary

    • Lead the agile solution design, deployment & ongoing optimization & evolution of enterprise wide technology products and services (full stack engineering & ownership / control) across multiple squads in complex & high impact business areas

    Business complexity is determined by: 
    1. Customer Impact
    2. Number of integration points:

    •  Data
    •  Teams to talk to 
    •  Systems
    •  Enabling function
    •  3rd party vs. internal 

    3. Complexity of business rules & Processes
    4. Level of operational readiness 
    5. Introduction of new or changing old Tech (e.g. redo platforms)
    Job Description

    Product & Service Direction Setting, Solution Design & Performance Management

    •  Work with the CIO & business product owners to define the product & technical strategy (Full Stack – End to End)
    •  Act as the single point of partnership & assume responsibility for managing the senior business interface (product owner) relationship
    •  Assume one stop shop accountability for the delivery of the product & solutions (risk cannot be outsourced to vendors)
    •  Apply design thinking practices to deliver architecturally sound technical product & service solutions (and explain / guide / coach others on this architecture holistically and technically)
    •  Lead & facilitate the design of the product & or service solution blueprints aligned to the organization strategy (Short, Medium & Long Term)
    •  Collaborate across the tech value chain (CSO, CTO, etc.) to guide the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made
    •  Lead the detailed scoping, prioritisation & integration planning for the design & deployment of products & services with & across multiple stakeholder groups (Front End, Back End & Integration) – (aligned to solution blueprints)
    •  Meaningfully contribute & ensure solutions align to the design & direction of the Group Architecture standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
    •  Meaningfully contribute & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
    •  Strategically & operationally monitor the performance of products and services (all applications) – ensuring ongoing optimization & cost to value for our businesses (think bank wide)

    DevOps (with deep knowledge & understanding of context within which we develop architecturally & infrastructurally)

    •  Leverage the required expert level (own) skill & knowledge in architecture & Infrastructure, design and manage all development & development practices & outputs across squads (apply knowledge on virtualization, containerization, automation, storage & serverless technologies (e.g. AWS, Azure, Google, & on prem-Cloud, etc.)
    •  Ensure the most optimal design & deployment of technical products and services in the organization (via pipeline – not manually)
    •  Design & Implement Automation Testing, Continuous Integration & Continuous Delivery Strategies & frameworks across squads for effective solution development & deployment (understand and apply expert knowledge in e.g. Kubernetes, Jenkins, TeamCity, Arifactory, MS Powershell, Collaborative Lifecycle Management (CLM) Tools, APM Tools (e.g. NewRelic & Splunk) etc.
    •  Ensure solution designs deliver on the key technical principles of: self-service, repeatability, testability, scalability & resilience
    •  Guide code development practices and processes through an understanding of complex concepts and developmental practices such as threading, parallel processing, asynchronous programming, domain driven design, lambdas etc. & coding language expertise (e.g. Java, C++, Groovy, Python, Bash, Perl, Ruby etc.)
    •  Guide & ensure the delivery of quality development (code) based on own experience in developing across a range of applications including but not limited to: server side, client side, web (SOAP, REST, JSON), socket based programming, batch & real time, building architectural patterns, security / security domains)
    •  Effectively manage the DevOps pipeline & associated releases for maximum customer impact & minimum business risk
    •  Manage the maintenance & optimization of applications, products & services as a ‘way of doing things / culture’ within the development teams. You are fully accountable for the longevity of applications aligned to Group Architectural practices.
    •  Coach & Mentor senior developers across squads on the technical competencies to effectively deliver on DevOps solutions (see Dev competency model in skills & competencies section). To do this, display proficiency in the Senior level competency requirements.

    Delivery Management (where there is a specific product / service you manage)

    •  With fluency in the deployment of agile methodologies, resource & manage the appropriate number and nature (skill & capability) of squad based teams to execute on both Run & Change elements of delivery
    •  Work in collaboration with transformation & change teams for effective resourcing and delivery management of various programmes at all levels (SI, BU etc.)
    •  Ensure agile practices are implemented and sustained for effective delivery to business e.g. RETRO’s etc.
    •  Positively & proactively manage product owner relationships including building product owner technical capability to enable balanced & best fit decision making
    •  Proactively engage with & partner CTO, CSO, SE, Risk and broader enablement functions to drive alignment & leading practice in technology design & deployment

    People

    •  Proactively attract, recruit, develop, retain, reward & deploy a diverse resource base aligned to an ever evolving tech environment (ahead of demand)
    •  Build a high performance team environment through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
    •  Accountable for the right people in the right teams to deliver on our tech strategy (always!)
    •  Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services
    • Financial & Vendor Management, Risk & Governance
    •  Carry the ‘one stop shop’ accountability for all risk associated with technical decision making (from ideation to deployment)
    •  Manage & Apply the organization risk & governance frameworks
    •  Ensure decisions on infrastructure & product design are aligned to chapter & guild guidelines & are sustainable for the enterprise
    •  Proactively involve / engage chapter & guild leads in product design & infrastructure decision making, applying an enterprise wide lens to product & service development
    •  Manage all vendor selection processes & take full accountability for all related commercial impact
    •  Negotiate best fit contracts for the organization at an enterprise level and align decision making to our key business principles of scalability, resilience, captivity etc.
    •  Deliver on time & on budget (always)

    Education

    • Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Solution Architect - Card Acquiring

    Job Summary

    • Drive the design and delivery of complex fit for purpose, business strategy-aligned, high impact, cross domain technology solution blueprints & associated solutions & build architectural capability in Dev teams across an estate.

    Job Description

    Architecture

    •  Leverage a solid & deep understanding of the organization strategy to identify, design & deliver relevant, scalable, testable, re-usable technology solutions
    •  Work in collaboration with delivery teams to independently analyse customer requirements & varying business capabilities & leverage analysis to identify & accurately spec / frame ‘the complex business problems we are aiming to solve’ with each solution design or solution evolution
    •  Through the above processes, leverage emotional, social & business / commercial quotient to understand consumers and the broader range of stakeholders, their opinions & perspectives and reconcile these within the solution designs (negotiation skills and dealing with complex and divergent stakeholder opinions are a must)
    •  Leverage expertise in analytical & creative problem solving to synthesise a solution design (build a solution from its components) beyond the analysis of the problem
    •  Lead design thinking processes to successfully deliver solution blueprints & associated roadmaps
    •  Create end to end solution blueprints & ensure these can be implemented across all phases of the initiative life-cycle (ideation through to product launch & commercialization)
    •  Design & or contribute to the design & implementation of detailed feasibilities & business cases
    •  Leverage a strong engineering background to make the right choices in solution design – this knowledge includes but is not limited to: domain driven design, loosely coupled integration, microservices and other modern software design practices
    •  The above extends to identifying the best fit tools to be used for a particular solution, understanding those that would not be a good choice and leveraging researching skills to pivot towards something better
    •  Assume ‘one stop’ shop accountability for solution blueprint design & delivery decisions within an organization based on the above
    •  Work with project / program management teams to design solution roadmaps aligned to the strategic requirements of an organization and through which the solution can be implemented across all phases of the initiative life-cycle (ideation through to product launch and commercialization)
    •  Work embedded, as part of a delivery team, to ensure the successful design & implementation of solution blueprints
    •  Ensure that the detail of the solution (across all architecture domains) is accurate to the implementation of the initiative, true to the bank’s architectural principles/preferences, implementable by the different teams involved in the solution
    •  Work as part of embedded delivery teams to conduct solution reviews, code reviews, testing and other disciplines associated with solution design & delivery
    •  Attend various Group & Business specific architectural design forums and present solution designs and detailed business cases for approval
    •  Leverage synthesis & creative problem skills to identify risk (impending danger & challenges) and work with a cross functional group of stakeholders across the value chain for support & direction
    •  Conduct solution reviews against defined customer metrics and ensure the ongoing achievement of business results through solution implementation
    •  Ensure a solid understanding of emerging & evolving architectural principles and hold one stop shop accountability for the evolution of solutions in alignment with these principles (where it makes sense to do so)
    •  Build architectural capability across delivery teams in a business to ensure ongoing evolution of skills in solution delivery
    •  Contribute to the architecture body of knowledge
    •  Contribute to the design & evolution of architectural principles and preferences

    People

    •  Participate in peer reviews (code, solution, testing etc.) and transfer knowledge and capability across delivery teams for improved solutioning & evolving architectural practices
    •  Set & Cascade solution direction across technology delivery teams
    •  Build & evolve the architectural capability of Delivery teams across the business – through active coaching & information / knowledge sharing
    •  As an SME, support the proactive attraction, recruitment, development, & retention of strong technology teams across an estate
    •  Leverage and embed agile practices in delivery teams and work to build strong self-directed, high performance teams through agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)

    Financial & Vendor Management, Risk & Governance

    •  Carry the ‘one stop shop’ accountability for all risk associated with solution design (from ideation to deployment)
    •  Apply the organization risk & governance frameworks
    •  Ensure solution design alignment to Group guidelines & ensure solutions are sustainable for the enterprise
    •  Proactively involve / engage chapter & guild leads in solution decision making, applying an enterprise wide lens to product & service development
    •  Ensure solution design alignment to regulatory requirements and continuously update knowledge on regulatory requirements for the successful design of new & evolution of existing solutions
    •  Deliver on time & on budget (always)

    Education

    • Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Specialist Product Engineer (.NET)

    Job Summary

    • Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

    Job Description

    DevOps

    •  Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
    •  Contribute to all phases of the development lifecycle including
    •  Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
    •  Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
    •  Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
    •  Apply general design patterns and paradigms to deliver technical solutions
    •  Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
    •  Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
    •  Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
    •  Debug existing source code and polish feature sets.
    •  Work with integrated teams and other developers to improve and evolve technical products and services
    •  Align all application development & development process to Group Architecture & Infrastructure guidelines
    •  Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
    •  Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
    •  Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

    People

    •  Conduct peer reviews, testing, problem solving within and across the broader team
    •  Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)

    Risk & Governance

    •  Identify technical risks and mitigate these (pre, during & post release)
    •  Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
    •  Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

    Education

    • Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Solution Architect - Digital

    Job Summary

    • Drive the design and delivery of complex fit for purpose, business strategy-aligned, high impact, cross domain technology solution blueprints & associated solutions & build architectural capability in Dev teams across an estate.

    Job Description

    Architecture

    •  Leverage a solid & deep understanding of the organization strategy to identify, design & deliver relevant, scalable, testable, re-usable technology solutions
    •  Work in collaboration with delivery teams to independently analyse customer requirements & varying business capabilities & leverage analysis to identify & accurately spec / frame ‘the complex business problems we are aiming to solve’ with each solution design or solution evolution
    •  Through the above processes, leverage emotional, social & business / commercial quotient to understand consumers and the broader range of stakeholders, their opinions & perspectives and reconcile these within the solution designs (negotiation skills and dealing with complex and divergent stakeholder opinions are a must)
    •  Leverage expertise in analytical & creative problem solving to synthesise a solution design (build a solution from its components) beyond the analysis of the problem
    •  Lead design thinking processes to successfully deliver solution blueprints & associated roadmaps
    •  Create end to end solution blueprints & ensure these can be implemented across all phases of the initiative life-cycle (ideation through to product launch & commercialization)
    •  Design & or contribute to the design & implementation of detailed feasibilities & business cases
    •  Leverage a strong engineering background to make the right choices in solution design – this knowledge includes but is not limited to: domain driven design, loosely coupled integration, microservices and other modern software design practices
    •  The above extends to identifying the best fit tools to be used for a particular solution, understanding those that would not be a good choice and leveraging researching skills to pivot towards something better
    •  Assume ‘one stop’ shop accountability for solution blueprint design & delivery decisions within an organization based on the above
    •  Work with project / program management teams to design solution roadmaps aligned to the strategic requirements of an organization and through which the solution can be implemented across all phases of the initiative life-cycle (ideation through to product launch and commercialization)
    •  Work embedded, as part of a delivery team, to ensure the successful design & implementation of solution blueprints
    •  Ensure that the detail of the solution (across all architecture domains) is accurate to the implementation of the initiative, true to the bank’s architectural principles/preferences, implementable by the different teams involved in the solution
    •  Work as part of embedded delivery teams to conduct solution reviews, code reviews, testing and other disciplines associated with solution design & delivery
    •  Attend various Group & Business specific architectural design forums and present solution designs and detailed business cases for approval
    •  Leverage synthesis & creative problem skills to identify risk (impending danger & challenges) and work with a cross functional group of stakeholders across the value chain for support & direction
    •  Conduct solution reviews against defined customer metrics and ensure the ongoing achievement of business results through solution implementation
    •  Ensure a solid understanding of emerging & evolving architectural principles and hold one stop shop accountability for the evolution of solutions in alignment with these principles (where it makes sense to do so)
    •  Build architectural capability across delivery teams in a business to ensure ongoing evolution of skills in solution delivery
    •  Contribute to the architecture body of knowledge
    •  Contribute to the design & evolution of architectural principles and preferences

    People

    •  Participate in peer reviews (code, solution, testing etc.) and transfer knowledge and capability across delivery teams for improved solutioning & evolving architectural practices
    •  Set & Cascade solution direction across technology delivery teams
    •  Build & evolve the architectural capability of Delivery teams across the business – through active coaching & information / knowledge sharing
    •  As an SME, support the proactive attraction, recruitment, development, & retention of strong technology teams across an estate
    •  Leverage and embed agile practices in delivery teams and work to build strong self-directed, high performance teams through agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)

    Financial & Vendor Management, Risk & Governance

    •  Carry the ‘one stop shop’ accountability for all risk associated with solution design (from ideation to deployment)
    •  Apply the organization risk & governance frameworks
    •  Ensure solution design alignment to Group guidelines & ensure solutions are sustainable for the enterprise
    •  Proactively involve / engage chapter & guild leads in solution decision making, applying an enterprise wide lens to product & service development
    •  Ensure solution design alignment to regulatory requirements and continuously update knowledge on regulatory requirements for the successful design of new & evolution of existing solutions
    •  Deliver on time & on budget (always)

    Education

    • Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    DevOps Support Engineer

    Job Summary

    • Work as part of an integrated (run & build) tribe in lower complexity environments to provide enterprise wide application support across multiple stakeholder groups by maintaining & optimizing enterprise-grade applications (tech products & services).

    Job Description

    • Absa’s CIB technology team provides technology support to the organization’s Corporate and Investment Banking sector.  This IT Services team is specifically dedicated to our Markets business area and is responsible for the support, enhancement and maintenance of all Trade and Post Trade vendor and bespoke application suites that fall within the Markets business area.

    As a DevOps Support Engineer you will get to do the following:

    • Opportunity to work in Absa CIB Markets Tier 1 application Front Arena with one of the big infrastructure setups in the bank
    • Opportunity to migrate the front arena application infrastructure from on-prem virtual platform to AWS 
    • Maintain and Manage the Front Arena Application running a mixed environment (Linux and Windows) with 300+ servers
    • Automation of server builds in Private and Public clouds using Ansible or Terraform or a similar automation tool
    • Support CIB Markets Tier 1 application Front Arena and making sure the application is stable and available all the time 
    • Point of contact for all trade desk related technology to support maintenance issues around all trading and post trading applications 
    • Analyze problems quickly in a fast paced and deadline driven environment and determine the course of action to correct them.
    • Ensure minimal impact to business during upgrade or maintenance activities
    • Develop and maintain expertise in application functionality and related business processes and workflows
    • Engage with stakeholders and provide support to application users

    Essential skills required: 

    • 6+ years IT / Application Support experience
    • Strong Linux OS commands and shell script skills - especially sed and awk
    • Knowledge and or experience on Python
    • Experience on Ansible/Puppet/Terraform
    • Working experience in Application Support in fast-paced environment 
    • Experience working with users directly
    • Troubleshooting and problem-solving skills 
    • Ability to work independently, self-motivated, quick learner with good interpersonal and communication skills
    • Willingness to work standby or overtime as required

    Advantageous skills:
    Knowledge and working experience on some of the below:

    • Containers and Orchestration Platform such as Kubernetes and OpenShift, OpenStack
    • Software Development Platform integration GitHub, and related Cloud, DevOps and CI/CD matters.
    • Working experience in a financial institute  
    • Working experience in Front Arena (Development or Support)
    • ITIL certification
    • If you're passionate about working in a fast-paced environment and contributing to the exciting world of FinTech by leading from the front, we would love to hear from you!

    Education

    • Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Specialist Linux

    Job Summary

    • We are looking for an experienced DevOps (Development and Operations) professional to join our growing organization. In this position, you will manage infrastructure projects and processes. Keen attention to detail, problem-solving abilities, and a solid knowledge base are essential.

    Job Description

    DevOps Duties and Responsibilities

    • Work directly with the DevOps team and Senior DevOps manager to test system integrity
    • Design and implement build, deployment, and configuration management
    • Test implemented designs
    • Build and test automation tools for infrastructure provisioning
    • Handle code deployments in all environments
    • Monitor metrics and develop ways to improve
    • Provide technical guidance and educate team members and coworkers on development and operations
    • Brainstorm for new ideas and ways to improve development delivery
    • Consult with peers for feedback during testing stages
    • Build, maintain, and monitor configuration standards
    • Maintain day-to-day management and administration of projects
    • Manage CI and CD tools with team
    • Document and design various processes; update existing processes
    • Improve infrastructure development and application development
    • Follow all best practices and procedures as established by the company

    DevOps Requirements and Qualifications

    • High school degree or equivalent; bachelor’s degree in CS, engineering, software engineering, or related field
    • Linux and Automation Certificate
    • Minimum 2 years’ previous experience in development and operations, or related IT, computer, or operations field
    • Previous experience with software development, infrastructure development, or development and operations
    • Experience with Linux infrastructures, databases scripting such as JavaScript, PHP, Python, Perl, Ruby, .NET, Agile workflow methodologies
    • Understanding of source code repo and version control process flow such as bitbucket,git language
    • Patching Management process and tools
    • Automation tools preferably Ansible and Awx
    • Up-to-date on the latest industry trends; able to articulate trends and potential clearly and confidently
    • Good interpersonal skills and communication with all levels of management
    • Able to multitask, prioritize, and manage time efficiently

    Education

    • Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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    Lead Product Engineer (.NET)

    Job Summary

    • Build high-performing, scalable, enterprise-grade applications & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions & leading all phases of

    Job Description

    • Work in high complexity environments, fully embedded in a DevOps team, leveraging specialist analysis tools, frameworks, techniques and practices to elicit, define and organize business requirements, across multiple stakeholder groups. Translate & document these business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised.
    • And following this analysis, work collaboratively within squads to ensure the business requirements are met through DevOps design & delivery activity & lead the application of testing processes & frameworks ensuring all products & services are effectively tested. Business complexity is determined by:

    Customer Impact
    Number of integration points:

    • Data
    • Teams to talk to
    • Systems
    • Enabling function
    • 3rd party vs. internal
    • Complexity of business rules & Processes
    • Level of operational readiness
    • Introduction of new or changing old Tech (e.g. redo platforms)

    Job Description
    Analysis (including Business Case)

    • Perform analysis and documentation of the existing systems as input to future architecture designs. Current systems are written in C#, Micrisoft Sql/Sybase, Javascript and VB6
    • Lead the analysis process for complex business areas
    • Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
    • Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
    • Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building & testing)
    • Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
    • Proactively scan the internal & external environment to predict change requirements & opportunities for improvement ahead of demand (e.g. market, risk, regulatory, customer, organizational change etc.)
    • Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
    • Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
    • Define testing requirements (pass or fail test cases)
    • Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)
    • Solution Design (within DevOps Context)
    • Translate business requirements into an integrated system vision & detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
    • Build detailed user stories to be leveraged for system requirements design (modular)
    • Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration .
    • Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
    • Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
    • Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
    • Work as part of the embedded DevOps team to continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
    • Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
    • Facilitate resolution & decision making during development & testing phases for any change requirements
    • Solution Delivery & Testing (manual)
    • Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
    • Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
    • Develop manual testing frameworks and patterns for the solution
    • Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
    • Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
    • Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
    • Define & monitor overall backlog planning for effective solution delivery
    • Provide Developer & User support during user acceptance testing
    • Manage the change process for releases including logging changes and getting them through CAB
    • Process Design & Modelling
    • Provide input & or lead the development / improvement of organization wide process design approaches, templates & modeling tools

    People

    • Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
    • Build strong analysis capability across the analysis team
    • Conduct peer reviews & problem solving within and across the broader team
    • Provide technical subject matter expertise and support in the attraction and recruitment of Analysts for the organization
    • Participate as a subject matter expert in the development & development planning of the broader analyst team
    • Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption of new system requirements)
    • Proactively attract, recruit, develop, retain, reward & deploy & manage a diverse resource base aligned to an ever evolving tech environment (ahead of demand) where you are the leader

    Requirements

    • Analysis and troubleshooting skills
    • Writing skills
    • Ability to work in an agile environment including reading, writing and reviewing stories/epics
    • Comfortable reading code written in C#, JavaScript and VB
    • Understanding of relational databases including stored procedures and ETL
    • Understanding of the Windows server environment including an understanding of IIS and Windows services
    • A background in investments/LISP would be advantageous
    • Additional Job Description
    • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and Absa Policies and Policy Standards.
    • Understand and manage risks and risk events (incidents) relevant to the role.

    Education

    • Bachelor's Degree: Information Technology (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    Method of Application

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