Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 620 in-store pharm...
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Introduction
- We are looking to recruit a CRM Coordinator to work within the Digital Marketing Team. This role will report into the Digital Communications Manager and be based at Clicks Head Office in Cape Town.
Job description
Job Purpose:
- To coordinate and execute CRM communications across digital channels including Email, App Notifications, Mobile Pop-ups, WhatsApp and SMS. The role is responsible for briefing campaigns, building CRM communications, executing and deploying campaigns, maintaining communication accuracy, and supporting reporting and optimisation of CRM initiatives.
Job Objectives:
- To brief, coordinate and execute Email, App Notifications, Mobile Pop-ups, WhatsApp and SMS.
- To build and deploy CRM communications within CRM and marketing automation platforms.
- To ensure all CRM communication content is accurate, customer-centric and aligned to brand guidelines.
- To coordinate campaign setup, building, scheduling, testing and deployment.
- To maintain and optimise customer communication journeys and lifecycle campaigns.
- To collaborate with internal stakeholders including Marketing, Design, Analytics, Commercial and Digital teams to deliver campaigns from a CRM perspective.
- To monitor campaign performance and provide insights and reporting on CRM campaign effectiveness.
- To support A/B testing and optimisation initiatives across CRM channels.
- To ensure CRM communications are delivered according to best practice, compliance and customer experience standards.
- To utilise emerging CRM tools, trends and technologies to improve campaign effectiveness and engagement.
Minimum requirements
Job related knowledge:
- Digital marketing principles, practices and global trends (applied)
- Digital communication platforms and tools (expert)
- Copywriting and editing (expert)
- Communication strategies and best practice (expert)
Job related skills:
Essential
- CRM campaign briefing and coordination
- Building and deploying CRM campaigns across Email, App Notifications, Mobile Pop-ups, WhatsApp and SMS
- Marketing automation and CRM platform management (Salesforce, Braze, Bloomreach, HubSpot or similar)
- Content creation and campaign management
- Analytical skills and drawing insights from CRM campaign data
- Effective communication and stakeholder management
- Managing complexity and multiple campaign timelines
- Innovative thinking and customer engagement opportunities
- Attention to detail and quality assurance
- Customer-centric thinking and personalisation
Desirable
- Advanced data analytics / data science
- Proficiency with publishing, content development, video and photo editing tools, digital media formats and HTML
Job experience:
Essential
- Minimum of 2 years’ experience in marketing (desirable in retail/FMCG marketing), with at least 1 years’ experience in digital communications.
- Minimum of 1 years’ experience using digital communications and social media management tools.
Desirable:
- 3 years’ experience in marketing (desirable in retail/FMCG marketing), with 1 years in digital communications.
Education:
- Essential: National Diploma in Marketing, Communication (or relevant discipline)
- Desirable: Bachelor of Commerce degree (or relevant discipline, e.g. Marketing)
Essential Competencies:
- Working with People
- Presenting and Communicating Information
- Writing and Reporting
- Applying Expertise and Technology
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Adapting and Responding to Change
- Achieving Personal Work Goals and Objectives
Apply by: 20 May 2026
go to method of application »
Introduction
- To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job description
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
- To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
- To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
- To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
Knowledge:
- Sound understanding and application of financial management principles
- Strong retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of Customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of competency based interviewing
Skills:
- Sound managerial skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Strong financial acumen
Competencies:
Essential:
- Leading and Supervising
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
Desirable:
- Entrepreneurial and Commercial Thinking
- Deciding and Initiating Action
- Working with people
- Analysing
- Coping with Pressures and Setbacks
Minimum requirements
Experience:
- Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million
- Extensive people management experience of a large and diverse workforce
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Education:
- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)
Apply by: 20 May 2026
go to method of application »
Introduction
- To deliver cost effective operational strategy and service excellence by leading and directing the store management teams in order to deliver on the brands sales, profit and compliance targets leading to a competitive advantage for the brand.
Job description
Job Objectives
- To implement area business opportunities to gain market differentiation that results in sales and profit growth through continuous competitor analysis
- To deliver and manage financial targets for the area
- To deliver and manage internal processes, procedures and compliance for the area
- To identify, escalate and deliver continuous business process improvements within the area that improves operational execution and manages risk
- To monitor area performance, identify and analyse trends, report on business performance and ensure appropriate actions are taken
- To generate, analyse and act on relevant reports and provide feedback within specified timeframes
- To be the customer's first choice beauty retailer by living and driving the company values
- To implement, drive and monitor customer service initiatives and take corrective action that results in a great customer experience and achieves club card participation targets
- To implement and deliver on the store expansion growth targets for the area that delivers convenience to the customer
- To implement the people strategy that ensures on-going store and professional development, builds capacity and capability to meet current and future business developments in line with the Brands Talent and Transformation agenda
- To support and deliver the regions retention strategy so as to sustain the staffing needs of the business with specific reference to scarce and critical skills and ensure consistent business performance
- To deliver adherence to HR policies and procedures that is aligned to corporate governance
Minimum requirements
Qualifications and Experience:
- Essential: Matric/Grade 12.
- Essential: 4 to 6 Years General Retail experience - preferably at store manager (large store) level.
- Desirable: Business and/or Retail Management Diploma or Degree.
- Extensive people management experience
- Financial management experience (budgets, profit and loss statements, financial rations, etc.)
Essential Competencies:
- Entrepreneurial and Commercial Thinking.
- Planning and Organising.
- Delivering Results and Meeting Customer Expectations.
- Leading and Supervising.
- Deciding and Initiating Action.
Skills, Abilities and Job Related Knowledge:
- Knowledge of Microsoft applications.
- Knowledge of logistics and supply chain.
- Knowledge of relevant legislation.
- Knowledge of financial management.
- Business processes and SOP knowledge.
- Retail industry and organisation understanding.
- Customer service and marketing/promotional implementation.
- Relevant people management skills.
- Verbal and written communication skills.
- Problem solving and decision making skills.
- Planning and organising skills.
- Conflict management.
Apply by: 20 May 2026
go to method of application »
Introduction
- To deliver cost effective operational strategy and service excellence by leading and directing the store management teams in order to deliver on the brands sales, profit and compliance targets leading to a competitive advantage for the brand.
Job description
Job Objectives
- To implement area business opportunities to gain market differentiation that results in sales and profit growth through continuous competitor analysis
- To deliver and manage financial targets for the area
- To deliver and manage internal processes, procedures and compliance for the area
- To identify, escalate and deliver continuous business process improvements within the area that improves operational execution and manages risk
- To monitor area performance, identify and analyse trends, report on business performance and ensure appropriate actions are taken
- To generate, analyse and act on relevant reports and provide feedback within specified timeframes
- To be the customer's first choice beauty retailer by living and driving the company values
- To implement, drive and monitor customer service initiatives and take corrective action that results in a great customer experience and achieves club card participation targets
- To implement and deliver on the store expansion growth targets for the area that delivers convenience to the customer
- To implement the people strategy that ensures on-going store and professional development, builds capacity and capability to meet current and future business developments in line with the Brands Talent and Transformation agenda
- To support and deliver the regions retention strategy so as to sustain the staffing needs of the business with specific reference to scarce and critical skills and ensure consistent business performance
- To deliver adherence to HR policies and procedures that is aligned to corporate governance
Minimum requirements
Qualifications and Experience:
- Essential: Matric/Grade 12.
- Essential: 4 to 6 Years General Retail experience - preferably at store manager (large store) level.
- Desirable: Business and/or Retail Management Diploma or Degree.
- Extensive people management experience
- Financial management experience (budgets, profit and loss statements, financial rations, etc.)
Essential Competencies:
- Entrepreneurial and Commercial Thinking.
- Planning and Organising.
- Delivering Results and Meeting Customer Expectations.
- Leading and Supervising.
- Deciding and Initiating Action.
Skills, Abilities and Job Related Knowledge:
- Knowledge of Microsoft applications.
- Knowledge of logistics and supply chain.
- Knowledge of relevant legislation.
- Knowledge of financial management.
- Business processes and SOP knowledge.
- Retail industry and organisation understanding.
- Customer service and marketing/promotional implementation.
- Relevant people management skills.
- Verbal and written communication skills.
- Problem solving and decision making skills.
- Planning and organising skills.
- Conflict management.
Apply by: 20 May 2026
go to method of application »
Introduction
- To build and manage a commercially viable clinic through the promotion and delivery of professional, value-adding clinic services in line with the South African Nursing Council (SANC) regulations, Company policies and procedures.
Job description
Job Objectives:
- To establish and grow a loyal client base through effective promotion of the Clinic’s services to Clicks’ customers and by delivering high standards of patient care and customer service
- To provide a multitude of clinic services, including but not limited to, providing lifestyle management screening tests, conducting ‘well baby’ clinics, health immunisations, baby health monitoring, reproductive health services, adult immunisations, primary health care (minor ailments and wound care) and a Phlebotomy Service
- To counsel and advise patients on health information, weight management and refer patients to Pharmacists and other health professionals when appropriate
- To ensures patient information is held securely, confidentially and is accurately maintained on an electronic system and that payment is received for all services rendered
- To ensure the efficient running of the clinic through effective administration, booking of locums and through accurate and timely reporting on financial and stock management
- To ensure efficient stock management and to prevent stock loss and shrinkage and to monitoring the cold chain and take necessary safety precautions, particularly with regards to managing medical
- To establish and build health professional networks in order to further enhance the commercial viability of the clinic and the service offering to patients
- To plan, coordinate and implement Health Days and any other ad hoc projects in order to further enhance Clicks’ offering to its customers
- To manage adverse events and emergencies in a professional and effective manner
Knowledge:
- Financial and commercial acumen
- Integrity
- Ability to work independently
- Confident and engaging
- Customer service orientated
- Proactive
- Attention to detail
- Computer Literacy (MS Office, including outlook, word and excel)
- Marketing and selling skills
- Time management
Skills:
Competencies:
Essential:
- Delivering Results and Meeting Customer Expectations
- Persuading and Influencing
- Relating and Networking
Desirable:
- Planning and Organising
- Adhering to Principles and Values
- Following Instructions and Procedures
- Entrepreneurial and Commercial Thinking
Minimum requirements
Experience:
Essential:
- A minimum of 3 years practical experience in a broad range of nursing disciplines, preferably Community Health, Primary Health and Midwifery
Desirable:
Education:
- Essential: Registered Nursing Practitioner with SANC
- Essential: 3 year Diploma in Nursing or the 4 year degree
Apply by: 20 May 2026
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Introduction
- Are you passionate about helping people feel good? Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity at a Clicks Pharmacy for a Pharmacy Manager. The position reports into the Area Manager.
Job description
Job Purpose:
- To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
- To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
Minimum requirements
Education and Experience Requirements:
- Essential: Registered Pharmacist with SAPC
- Essential: Minimum 2 years’ experience post community service year
- Essential: Minimum 1 year People Management experience
- Essential: Registration with SAPC as the Responsible Pharmacist
- Desirable: Retail Pharmacy experience
- Desirable: Unisolv experience
Job Knowledge and Skills Required:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Knowledge of labor legislation and IR practices
- Sound understanding and application of financial management principles
- Knowledge of competency based interviewing
- Sound managerial, tutorship and coaching skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Essential Competencies
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Planning and Organising
- Relating and networking
- Following instructions and Procedures
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Apply by: 20 May 2026
go to method of application »
Introduction
- To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job description
Job Objectives:
- To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
- To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
- To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
- To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
- To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Education and Experience Requirements:
- Essential: Registered Pharmacist with SAPC
- Desirable: Retail Pharmacy experience
- Desirable: Unisolve experience
Job Knowledge and Skills Required:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Tutorship and coaching skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Essential Competencies
- Following instructions and Procedures
- Relating and networking
- Delivering Results and Meeting Customer Expectations
- Relating and networking
- Planning and Organising
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Apply by: 20 May 2026
go to method of application »
Introduction
- The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.
Job description
- To drive sales of the store through cross and up selling.
- To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
- To create an appealing shopping environment for customers.
- To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
- To increase profitability and brand loyalty with customers.
- To ensure continuity of excellent customer service.
Minimum requirements
Essential Competencies:
- Communication skills.
- Customer service skills.
- Listening and interpersonal skills.
- Problem solving ability.
Qualifications and Experience:
- Matric/Grade 12 (essential).
- Experience in cosmetics.
- Retail in sales or service environment (desirable).
Skills, Abilities and Job Related Knowledge:
- Good understanding of retail principles.
- Be able to interact with customers effectively.
- Ability to apply selling skills.
- Computer literate.
- Good understanding of stock management principles.
Apply by: 21 May 2026
go to method of application »
Introduction
- Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
Job description
Job Purpose:
- To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: Relevant Retail/Business Management qualification (External applicants)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Numeracy skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
Essential Competencies
- Following instructions and procedures
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks
Apply by: 22 May 2026
go to method of application »
Introduction
- Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
Job description
Job Purpose:
- To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: Relevant Retail/Business Management qualification (External applicants)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Numeracy skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
Essential Competencies
- Following instructions and procedures
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks
Apply by: 22 May 2026
go to method of application »
Introduction
- Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
Job description
Job Purpose:
- To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: Relevant Retail/Business Management qualification (External applicants)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Numeracy skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
Essential Competencies
- Following instructions and procedures
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks
Apply by: 22 May 2026
go to method of application »
Introduction
- UPD has an exciting opportunity available to complete a 12 months Learnership Programme. We are looking to recruit and place 5 (five) unemployed learners living with disability (PWD’s)who have completed their Grade 12 / Matric, aged between 18 and 35 years.
- The positions will be based at our Port Elizabeth/Gqeberha Branch and will report to the Department Manager.
Job description
Introduction
- The learnership programme consists of a theoretical and practical components that are designed to give participants the skills and knowledge they need to succeed in their job function
Target Audience:
- Unemployed Matriculates
- People living with a disability (PWD’s)
As a Learner on this programme you will be required to:
- Attend the required training contact sessions
- Complete all classroom activities & on the job training
- Submit a Portfolio of Evidence that shows competency against set of learning outcomes
- Provide support to the team under the supervision of Line Manager
- Successfully complete the Learnership programme and meet competency criteria’s
Skills, Abilities and Job Related Knowledge:
- Customer service orientated
- Team Player
- Integrity
- Accuracy and attention to detail
- Numeracy
- Literacy
- Computer Literacy
Essential Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Relating and Networking
- Planning and Organising
Minimum requirements
Requirements:
- Matric / Grade 12 ( Essential)
- Be between the ages of 18 and 35 years
Apply by: 22 May 2026
go to method of application »
Introduction
- UPD has an exciting opportunity available to complete a 12 months Learnership Programme. We are looking to recruit and place 5 (five) unemployed learners living with disability (PWD’s)who have completed their Grade 12 / Matric, aged between 18 and 35 years.
- The positions will be based at our Durban (Mahogany Ridge) Branch and will report to the Department Manager.
Job description
Introduction
- The learnership programme consists of a theoretical and practical components that are designed to give participants the skills and knowledge they need to succeed in their job function
Target Audience:
- Unemployed Matriculates
- People living with a disability (PWD’s)
As a Learner on this programme you will be required to:
- Attend the required training contact sessions
- Complete all classroom activities & on the job training
- Submit a Portfolio of Evidence that shows competency against set of learning outcomes
- Provide support to the team under the supervision of Line Manager
- Successfully complete the Learnership programme and meet competency criteria’s
Skills, Abilities and Job Related Knowledge:
- Customer service orientated
- Team Player
- Integrity
- Accuracy and attention to detail
- Numeracy
- Literacy
- Computer Literacy
Essential Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Relating and Networking
- Planning and Organising
Minimum requirements
Requirements:
- Matric / Grade 12 ( Essential)
- Be between the ages of 18 and 35 years
Apply by: 22 May 2026
go to method of application »
Introduction
- UPD has an exciting opportunity available to complete a 12 months Learnership Programme. We are looking to recruit and place 5 (five) unemployed learners living with disability (PWD’s)who have completed their Grade 12 / Matric, aged between 18 and 35 years.
- The positions will be based at our Cape Town (Montague Gardens) Branch and will report to the Department Manager.
Job description
Introduction
- The learnership programme consists of a theoretical and practical components that are designed to give participants the skills and knowledge they need to succeed in their job function
Target Audience:
- Unemployed Matriculates
- People living with a disability (PWD’s)
As a Learner on this programme you will be required to:
- Attend the required training contact sessions
- Complete all classroom activities & on the job training
- Submit a Portfolio of Evidence that shows competency against set of learning outcomes
- Provide support to the team under the supervision of Line Manager
- Successfully complete the Learnership programme and meet competency criteria’s
Skills, Abilities and Job Related Knowledge:
- Customer service orientated
- Team Player
- Integrity
- Accuracy and attention to detail
- Numeracy
- Literacy
- Computer Literacy
Essential Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Relating and Networking
- Planning and Organising
Minimum requirements
Requirements:
- Matric / Grade 12 ( Essential)
- Be between the ages of 18 and 35 years
Apply by: 22 May 2026
go to method of application »
Introduction
- We are looking to recruit and place 4 (four) unemployed learners LIVING WITH DISABILITIES (PWD’S) who have completed their Grade 12 and/or NQF Level 4, aged between 18 and 35 years. The positions will be based at our Head Office in Johannesburg, Roodepoort Lea Glen and will report to the Department Manager.
Job description
Introduction
- Do you want to work and obtain a qualification at the same time? Are you passionate about healthcare? UPD has an exciting opportunity available to complete a 12 months (1 year) Learnership Programme.
- The learnership programme consists of some theoretical and practical components that are designed to give participants the skills and knowledge they need to succeed in their job function.
Target Audience:
- Unemployed learners (18.2); people living with a disability (PWD’s).
As a Learner on this programme you will be required to:
- Attend the required training contact sessions
- Complete all classroom activities & on the job training
- Submit a Portfolio of Evidence
- Successfully complete the Learnership programme and meet competency criteria’s
Skills, Abilities and Job Related Knowledge:
- Literacy
- Numeracy
- Integrity
- Teamwork
- Accuracy and attention to detail
Minimum requirements
- Grade 12 and/or NQF Level 4
- Be between the ages of 18 and 35 years
Method of Application
Use the link(s) below to apply on company website.
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