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Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month.
To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
Read more about this company
Purpose Statement
- Responsible for Java development within the Core Banking platform used at Capitec and growing the engineering teams technology stack.
Experience
Minimum:
- At least 3 years’ proven experience in Java development within an on-line and / or batch environment
Required:
- Java
- Spring Framework
- Web Services
- XML
- SQL (MSSQL, PostgreSQL or equivalent.)
- Data Structure Knowledge (Optimized for performance)
- Testing Frameworks (JUnit, Mockito or equivalent.)
- GIT
Ideal:
- Banking and Finance experience
- Linux experience
- Spring Cloud and Microservices
- Kubernetes
Advantagious:
- AWS Experience (EKS, ECS, DynamoDB, S3 and CloudWatch)
- Extensive Data Mapping and Enrichment experience
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
- Qualifications (Ideal or Preferred)
- A relevant qualification in Information Technology
Knowledge
Min:
Knowledge of:
- IT systems development processes
- Application development
- Standards and governance
- Testing practices
- Banking systems environment
Ideal:
Knowledge of:
- System architecture (technical design and implementation processes)
Solid understanding of:
- Banking business model
- Best practices for Quality Assurance (QA)
Skills
- Communications Skills
- Analytical Skills
- Problem solving skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
go to method of application »
Purpose Statement
Experience
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
Skills
Conditions of Employment
- Clear criminal and credit record
go to method of application »
Purpose Statement
To maximise Agent Performance and the effectiveness of campaigns in the Collections and Recoveries Divisions (Business Support Centre for Retail and Business Bank) through:
- Providing operational and tactical systems support for all campaign management activities.
- Implement and maintain dialler strategies and real-time monitoring of all outbound dialling campaigns.
- Monitoring Agent performance and productivity.
- Providing insights on campaign activities to inform managerial decision making
Experience
MINIMUM:
- At least 3 years’ experience in dialler campaign management
IDEAL:
- 3+ years dialler campaign management experience
- Experience with utilising Microsoft Excel and Access or other data base systems (SQL, Oracle, etc.)
- Contact centre environment
- Analytical responsibilities or experience with predictive diallers
- Leadership capabilities
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Information Management or Commerce
Knowledge
MINIMUM:
- Dialler software, including technical knowledge of business support systems
- Predictive dialling systems and associated telephony systems
IDEAL:
- Client Engagement and Support policies and procedures
- Regulations relating to predictive diallers
- Contact centre software tools i.e. Avaya, CMS
- Technical knowledge of telecom hardware (PBX, ISDN)
- AWS
Skills
- Communications Skills
- Planning, organising and coordination skills
- Problem solving skills
- Analytical Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
Conditions of Employment
- Clear criminal and credit record
go to method of application »
Purpose Statement
- To assist on various Inbound and Outbound campaigns
- To provide administrative service and support to Capitec Bank’s clients; utilizing product knowledge to attend to enquiries and complaints relating to account information and card transactions.
- To provide support to all clients making use of Capitec Bank’s Internet Banking and Mobile Banking services.
- To maximise delivery of service in different areas
- Market Capitec Bank products telephonically
- Deliver excellent customer services to attract and retain clients.
Experience
Min:
- 2-3 years inbound or outbound contact centre experience
- Customer service and Telemarketing experience
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
Min:
- Call centre processes and procedures
- Customer care and service protocol
- Sales
- Basic operational and product knowledge
- Inbound and outbound campaigns
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Problem solving skills
- Telephonic / Call skills
- Attention to Detail
- Selling Skills
Conditions of Employment
- Willing and able to work shifts, including weekends
- Clear criminal and credit record
go to method of application »
Purpose Statement
Manage and take full accountability for the administration for the Company Secretarial Department
To coordinate and assume end-to-end responsibility for the administrative support that will enable the effective functioning of the Company Secretarial Department
- Oversee the efficient administration of and compliance within Company Secretariate regulations, guidelines and requirements.
- Ensure that procedures are followed by stakeholders and regularly reviewed.
Experience
Minimum:
- At least 5 yrs experience in a company secretarial administrator / executive personal assistant capacity.
- Experience in dealing and communicating effectively with various stakeholders (including the Board and Executive Committees)
- Proven experience in driving and coordinating deliverables through others.
- Proven experience in operational execution when under pressure
- Experience working in:
- A complex and/or large organisation.
- Fast moving, agile environment.
Ideal:
- Experience in a banking/financial environment
- Paralegal experience advantageous
- Experience in working with basic software packages and systems
- Experience in working with an office management systems (SAP and Diligent System preferred)
Qualifications (Minimum)
- Certification in Office Management and Technology / Office Administration or Business Administration
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Office Management and Technology / Office Administration or Business Administration
Knowledge
Minimum:
- Understanding relevant legislative / regulatory frameworks
- Organisational and administrative tools, methodologies, systems and practices
- Understanding of Payment processes and general logistical processes and systems
Ideal:
- Corporate / legal / governance / statutory structures relating to a Company in South Africa
- Requirements and policies of the CIPC and relevant statutory bodies
- Knowledge of Capitec Bank related policies
- Basic software packages and systems
Skills
- Administration Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Planning, organising and coordination skills
Conditions of Employment
- Clear criminal and credit record
go to method of application »
Purpose Statement
- To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Experience
Minimum:
- No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
- At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
- Basic calculations
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
go to method of application »
Purpose Statement
- To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Experience
Minimum:
- No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
- At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
- Basic calculations
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
go to method of application »
Purpose Statement
- To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Experience
Minimum:
- No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
- At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
- Basic calculations
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
go to method of application »
Purpose Statement
- To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Experience
Minimum:
- No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
- At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
- Basic calculations
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
go to method of application »
Purpose Statement
- To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Experience
Minimum:
- No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
- At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
- Basic calculations
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
go to method of application »
Purpose Statement
- To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Experience
Minimum:
- No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
- At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
- Basic calculations
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
go to method of application »
Purpose Statement
- To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Experience
Minimum:
- No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
- At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
- Basic calculations
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
go to method of application »
Purpose Statement
- To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Experience
Minimum:
- No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
- At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
- Basic calculations
- Knowledge of Capitec Bank products and business processes (internal)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
go to method of application »
Purpose Statement
To contribute towards ensuring uptime of cash devices through:
- Monitoring and maintaining cash device software and mechanical systems.
- Providing customised specialist and technical support to relevant business units and departments in full adherence to agreed SLAs and policy and procedure framework.
Experience
MINIMUM:
- 2 - 3 years’ experience in a technical / hardware repair environment (integration of hardware and software)
IDEAL:
- 3 to 5 years’ experience in a similar environment (banking with cash devices)
- Capitec Bank systems and processes
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Information Technology or Information Technology - Technical Support
Knowledge
MINIMUM:
- Technical knowledge relating to hardware and software.
- Technical trouble shooting methods and processes.
IDEAL:
- Mechanical knowledge.
- Cash devices and monitoring processes.
- Hardware of cash devices plus back-end systems.
- Technical understanding of cash devices.
- Data analytics, and reporting.
- Contact centre processes and procedures.
Skills
- Communications Skills
- Planning, organising and coordination skills
- Problem solving skills
- Analytical Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
Conditions of Employment
- Clear criminal and credit record
- Willing to work regular shifts or weekends or rotational standbys
go to method of application »
Purpose Statement
- To provide an excellent service to Capitec Bank clients by ensuring ATMs are functional. This is achieved by monitoring the performance of the ATMs and scheduling service call outs when required within agreed service levels.
Experience
Ideal:
- Experience in supplier management administration
- In a call centre / ATM service calls / ATM custodian environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
Ideal:
- Supplier management
- Cash devices
Skills
- Communications Skills
- Problem solving skills
- Negotiation skills
- Planning, organising and coordination skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
Method of Application
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