Our story of purpose has seen us evolve into a revolutionary workwear business, supplying quality garments to local and international markets. We want to empower all working people to perform at their peak every day and this underpins our customer-centric approach to deliver the ultimate workwear experience. We are proud to own and control our entire supply ...
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- The Dispatch Coordinator plays a key role in ensuring that all customer orders are efficiently received, processed, and dispatched, giving our customers a brilliant experience.
The main responsibilities of the role include:
- Responsible for creating a brilliant customer experience by ensuring customer sales orders are dispatched effectively and efficiently, through the monitoring of Syspro and demand planning reports.
- Ensure that all sales orders and related documents are appropriately collated before processing orders via the Distribution Centre.
- Be in constant communication with the stores to inform them of delivery dates to allow for quick and efficient deliveries and ensure that urgent orders are prioritised.
- Always keep our customer's needs as a priority by effectively managing daily tasks and responsibilities.
The experience we're looking for:
- At least 2 years of experience in a dispatch role or experience in a related role is an advantage.
- Computer literate; MS Excel, MS Word experience.
- Must be proficient in Syspro.
The type of personality that will excel:
- Is organised, systematic, works to a plan and gets "stuck in" to get the job done on time.
- Prides themselves on their attention to detail.
- Meticulous about ensuring all admin is up to date, completely accurate and under control.
- Understands the importance of deadlines and can work accurately and efficiently under pressure and with a sense of urgency.
- Someone who can work well within a team and holds everyone accountable to their commitments.
- Uses their initiative, has their finger on the pulse, is pro-active in all that is required.
- Is fluent in spoken and written English with excellent communication and interpersonal skills.
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In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.
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- The Demand Support is responsible for ensuring that all the administrative processes are coordinated effectively within the Demand Team. He/she will oversee all system processing, including checking that all transaction processing is up to date, and accurate and that all documents are correctly filed.
The main responsibilities of the role include:
- Working closely with the Demand Team to support their day-to-day administration requirements.
- Accurately capturing purchase orders and Supply Chain Transfers daily to ensure all transactions are up-to-date and accurate.
- Working closely with our suppliers, looking at ways to effectively balance supply and demand.
- Working on different internal systems, including Syspro and our in-house uniform ordering system.
The experience we're looking for:
- 1-2 years' experience in a similar role.
- Computer literate in MS Office with very good Word, Excel, and Outlook skills.
- Previous work experience or knowledge involving capturing purchase orders.
- Excellent administration skills.
- Experience with working on an ERP system, with Syspro in particular.
- Well-spoken with an excellent telephone manner.
The type of personality that will excel:
- Someone who works quickly and accurately and shows attention to detail in their work.
- Someone who has the right attitude and is willing to learn.
- Someone who likes to get "stuck in", and who has a sense of urgency to deliver agreed results.
- An alert professional, who works in an organised manner.
- Understands the critical importance of addressing customer needs knowing that follow-up time is of the essence.
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- The Operations Team is responsible for the procurement of raw materials, as well as the planning and forecasting of the company's diverse and extensive product offering. Because we own our supply chain, we are constantly driving innovation to ensure a solution-driven, team approach with a core focus of providing our customers with exceptional products and excellent service.
- The Planning Clerk is responsible for the processing of orders required for the production of Finished Goods. This includes, Purchase Order creation, the Allocation of Raw Materials and all required processes of getting the order ready for the Fabric Marking Team. Achieving daily targets (KPI's) is critical for this team to ensure constant, on time work supply to the Fabric Stores and Cutting Room at in Manufacturing.
The main responsibilities of the role include:
- Creation of Purchase orders required by the finished goods Forecasting team.
- Creation of Marker Planners (Factory Order Creation).
- Creation of Purchase Orders and Sales Orders for Raw Materials required by the Factory.
- Ensuring orders are created and processed accurately according to the schedule planned per day (Draw Works).
- Updating the status of orders on the Manufacturing Planning system, Fast React.
- Working very closely with the Planning, Marking, Forecasting and Warehousing teams to ensure a constant flow of work to the Fabric Marking Team in order to ensure consistent work supply to Jonsson Manufacturing as per Fast React timelines.
- To analyse and inform the Forecasting team when there are potential raw material shortage issues.
- Daily queries with Planning, Marking, Forecasting or Jonsson Manufacturing.
The experience we're looking for:
- Matric with 2 years experience in the Clothing Industry.
- Clothing or textiles' sector experience, advantageous.
- Computer literate in MS Office and Excel.
- Syspro system experience would be a plus.
The type of personality that will excel:
- Works meticulously; organized and shows great attention to detail in their work.
- Excellent communication and interpersonal skills.
- Understands the importance of deadlines and can work accurately and efficiently under pressure and with a sense of urgency.
- Takes great pride in having all work and admin up to date, completely accurate and under control.
- Must be a team player.
- Must have a drive to succeed and learn.
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- This role forms part of our state-of-the-art Distribution Centre, employing first class technology, and is an African first for workwear. A Customisation facility has been built as part of our Distribution Centre and is geared to serve our customers with high quality customised garments, quickly and efficiently. The customisation facility consists of embroidery, screen printing, digital printing, taping and alterations. Collaborating with, and supporting our customers is how we show our commitment to growing their brand along with ours.
- The Stock Control Operator will be responsible for ensuring all inventory queries are actioned and that accuracy of Inventory levels are maintained according to business requirements.
The main areas of responsibility include:
- Ensuring all discrepancies and claims are resolved timeously.
- All pickface setups are actioned and maintained according to company requirements.
- Investigate stock queries and ensure that all cycle counts are conducted.
- Compiling reports on stock related variances.
- Effectively communicate with all employees to expedite all related queries.
The experience we're looking for:
- Previous Stock Control work experience and, or knowledge.
- Previous work experience in a warehouse environment.
- Strong attention to detail and follow-through skills.
The type of personality that will excel:
- Works quickly and accurately and shows attention to detail in their work.
- Must be able to work independently.
- Passionate about excellence and attention to detail.
- Has the right attitude, and willing to learn.
- Likes to get "stuck in", and who has a sense of urgency to deliver agreed results.
- Works in an organised manner.
- Able to work extended hours and available after hours when required.
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- As part of this 2-year opportunity, individuals will take on a role in a specific area of the business with the prospect of moving to other areas of the company as their journey progresses. Owning our entire supply chain provides opportunities to work in a wide array of different spaces, places, and teams. Where the graduates find themselves placed is up to how they perform, their areas of interest, ability, and ambition. The possibilities are endless for those who not only have a willingness to learn but those who take action, and make things happen.
- At any point in time during the 2-years, top-performing candidates may be given the opportunity to take up permanent roles however, this will be decided on a case-by-case basis by our Senior Leadership team. Mentorship will be provided by leaders in the business who will work closely with each graduate; not only providing guidance and support, but also pushing the team to challenge themselves to strive to always do better and be the best version of themselves.
The type of personality that will excel:
- Self-motivated and purpose driven, hungry for real-life experience.
- A people orientated person who thrives on being able to engage and collaborate with others.
- Natural intuition to gauge people and situations well.
- Humble yet assertive; able to hold oneself and others accountable.
- Someone who enjoys being hands on, gets stuck in, and does whatever it takes to get the job done.
- A naturally inquisitive mind who stays informed and is constantly seeking out knowledge.
- An eagerness to not only learn, but to share knowledge with those around them.
- A solutions-driven person who has a proactive approach to problem solving.
The experience we’re looking for:
- Maximum age of 25 years old.
- Currently in their final year of study (undergraduate or postgraduate qualification) – qualification to be complete prior to commencement date.
- Interest and involvement in community outreach and social activities.
- Part time work experience preferable.
- Outstanding academic achievement.
- No previous formal full-time work experience.
- Living in South Africa.
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- As a key part of the team, the Media Buyer is responsible for planning and executing holistic media planning (across TV, search, print, social, OOH, partner, display, and other offline and digital channels) support for all marketing campaigns, through building, nurturing and leveraging media relationships.
The main responsibilities of the role include:
- Collaborating closely with the Head of Marketing to create and streamline an effective marketing strategy.
- Holistic team briefing and full funnel media planning (across TV, search, print, social, OOH, partner, display, and other offline and digital channels) in collaboration with Marketing Team colleagues
- Working collaboratively with external partners to come up with the optimal media plans and making sure they get executed to plan.
- Executing Media plans, including findings optimal space across the different channels, negotiating rates, booking space and managing administrative requirements.
- Project management and quality control of running media campaigns (new product launches, marketing promotions, brand campaigns).
- Media asset management from briefing into the creative team, to processing them to be run on media as planned.
- Continuous analysis of campaign performance compared to plan ensuring maximum ROI
- Manage day to day category budgets across media activities
- Other marketing team duties as required.
The experience we’re looking for:
- 2-3 years media/digital marketing experience in either agency or client-side within relevant industry.
- Preferably someone with a qualification in business, management, marketing or a related field.
- Proven work experience and knowledge in project management.
- Well-versed in financial and overall budget management.
- Experience working with marketing teams / agencies, campaigns and launches.
- Good communication, interpersonal and leadership skills.
- Proficiency in Microsoft Excel, PowerPoint & Word.
- Has their own vehicle and a valid driver’s license.
The type of personality that will excel:
- Proactive problem solver who can take ownership and lead effectively.
- Strong verbal and written communication skills. Customer obsessed and results driven.
- Has the ability to multitask and meet deadlines.
- Can work in fast changing environments, under pressure.
- Has the ability to adapt to situations and changing priorities.
- Able to work autonomously with the ability to be a quick decision maker.
- Is a great people’s person, works well within a team and is prepared to work flexible hours to get the work done.
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- The Planning Clerk is responsible for the processing of orders required for the production of Finished Goods. This includes, Purchase Order creation, the Allocation of Raw Materials and all required processes of getting the order ready for the Fabric Marking Team. Achieving daily targets (KPI’s) is critical for this team to ensure constant, on time work supply to the Fabric Stores and Cutting Room at in Manufacturing.
The main responsibilities of the role include:
- Creation of Purchase orders required by the finished goods Forecasting team.
- Creation of Marker Planners (Factory Order Creation).
- Creation of Purchase Orders and Sales Orders for Raw Materials required by the Factory.
- Ensuring orders are created and processed accurately according to the schedule planned per day (Draw Works).
- Updating the status of orders on the Manufacturing Planning system, Fast React.
- Working very closely with the Planning, Marking, Forecasting and Warehousing teams to ensure a constant flow of work to the Fabric Marking Team in order to ensure consistent work supply to Jonsson Manufacturing as per Fast React timelines.
- To analyse and inform the Forecasting team when there are potential raw material shortage issues.
- Daily queries with Planning, Marking, Forecasting or Jonsson Manufacturing.
The experience we’re looking for:
- Matric with 2 years experience in the Clothing Industry.
- Clothing or textiles’ sector experience, advantageous.
- Computer literate in MS Office and Excel.
- Syspro system experience would be a plus.
The type of personality that will excel:
- Works meticulously; organized and shows great attention to detail in their work.
- Excellent communication and interpersonal skills.
- Understands the importance of deadlines and can work accurately and efficiently under pressure and with a sense of urgency.
- Takes great pride in having all work and admin up to date, completely accurate and under control.
- Must be a team player.
- Must have a drive to succeed and learn.
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- The Digitiser is responsible for understanding every customisation requirement, and then digitally translating them, so that they can be accurately depicted on the garment and subsequently create a brilliant customer experience.
The main responsibilities of the role include:
- Digitising customer logos using Wilcom software to create bespoke garment branding that aligns with our high-quality standards.
- Being mindful of any practicalities of embroidery that may impact the integrity of the garment and customer branding.
- Actively engaging with relevant stakeholders around any branding limitations related to garment design, branding placement, or fabric composition while also suggesting practical alternatives that yield brilliant end results.
The experience we’re looking for:
- Proven experience in an embroidery production environment.
- Detailed understanding of embroidery machine operation and limitations.
- In-depth understanding of fabric behaviour relating to embroidery application.
- Minimum 5 years proven experience on Wilcom Software.
- Ability to communicate clearly in English with Customer Advisors and other relevant stakeholders.
The type of personality that will excel:
- Passionate about exceptional attention to detail.
- Loves working in a collaborative environment with different teams and individuals.
- Proactive and obsessed with all aspects of customisation.
- A “go-to” person on whom people can rely.
- Great time-management and organisational skills, with an attitude of doing whatever it takes to get the job done.
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- The Customer Support plays an essential role through providing a brilliant service to our stores, by ensuring that orders are fulfilled accurately, timeously and in full by our Customisation facility which is part of our Distribution Centre.
The main responsibilities of the role include:
- Understanding customer needs and connecting them to the right solutions.
- Have a good understanding of the capacity and work in progress in the customisation facility.
- Create a connect between our stores and the Customisation Leader to ensure both stakeholders are aware of anticipated orders.
- Building and maintaining strong relationships with our stores.
- Engaging directly with stores around any queries and concerns.
- Available to work overtime when required.
The experience we’re looking for:
- Experience in a similar role focused on looking after customers.
- Well-spoken with an excellent telephone manner.
- Fluent in spoken and written English.
- Proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro and WMS.
- Experience working in a production environment advantageous.
The type of personality that will excel:
- A “go-to” person on whom people can rely.
- Outstanding with people, possessing great communication skills.
- Someone who likes to get “stuck in”, and who has a sense of urgency to deliver agreed results.
- Passionate about excellence and attention to detail, follows up and follows through.
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- The DC Night Shift Operations Leader will work as part of the Leadership team at the Distribution Centre, responsible for overseeing the nightly operations of the complete DC operation. The individual will be expected take full accountability for the night shift operations and ensure the team performs brilliantly in line with company requirements.
The main responsibilities of the role include:
- Control, oversee and direct the night shift activities across the Distribution Centre teams and ensure the functional systems are in place daily.
- Lead the night shift team through setting an example, guiding and developing the team; anticipate challenges and opportunities and respond to problems efficiently.
- Investigate and report on all service levels internally from picking through to dispatch.
- Manage, control and report all Health and Safety, Maintenance and Security defects.
- Manage and co-ordinate any overtime required.
- Manage and control the entire department ensuring the online checkout requirements, custom packaging and bottle necks are controlled for the smooth flow of product through to the Dispatch / Invoicing area.
- Ensure that warehouse equipment is maintained according to the requirements of the Company.
- Proactively deal with staff or operational issues, and escalate to the Warehouse Leader, where appropriate.
- Work to tight deadlines in a demanding, high-volume warehouse.
The experience we’re looking for:
- 3-5 years’ night shift warehouse leadership experience, ideally within large, modern FMCG or Retail DCs.
- Proven track record in leading a high performance team of 80 – 100 team members.
- Worked with Warehouse Management Systems, preferably also barcode scanning, picking and packing.
- Computer Literate using MS Office (including very good Excel), Syspro, WMS and Datascope systems.
- Knowledge of Occupational Health and Safety policies and procedures.
- Valid driver’s license with own reliable transport.
The type of personality that will excel:
- A natural leader who is highly organised with excellent planning skills
- Is analytical, systems driven and a skilled problem solver.
- Must be able to work independently.
- Enjoys dealing with various stakeholders with a natural ability to communicate at all levels.
- Passionate about excellence and attention to detail.
- Works with a sense of urgency and motivates and encourages the team to deliver.
- Able to work extended hours and available after hours when required.
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- The DC Shift Supervisor will work as part of the Leadership team at the Distribution Centre, responsible for overseeing the daily/nightly operations of the warehouse. The individual will be expected to work different shift patterns, along with the rest of the team.
The main responsibilities of the role include:
- Control, oversee and direct the activities across the Distribution Centre teams and ensure the functional systems are in place daily.
- Investigate and report on all service levels internally from picking through to dispatch.
- Manage, control and report all Health and Safety, Maintenance and Security defects.
- Manage and co-ordinate any overtime required.
- Manage and control the entire department ensuring the online checkout requirements, custom packaging and bottle necks are controlled for the smooth flow of product through to the Dispatch / Invoicing area.
- Ensure that warehouse equipment is maintained according to the requirements of the Company.
- Lead the team through setting an example, guiding and developing the team; anticipate challenges and opportunities and respond to problems efficiently.
- Proactively deal with people or operational issues, and escalate to the Warehouse Leader, where appropriate.
- Work to tight deadlines in a demanding, high-volume warehouse.
- Collaborate closely with the broader DC leadership team including the customisation facility ensuring daily KPI's are met.
The experience we’re looking for:
- Worked with Warehouse Management Systems, preferably also RFID, barcode scanning, picking and packing.
- 3-5 years’ supervisory warehousing experience, ideally within large, modern FMCG or Clothing Retail DCs.
- Able to manage a team of approximately 35 – 40 staff.
- Computer Literate using MS Office (including very good Excel), Syspro, WMS - Datascope and PowerBI systems.
- Knowledge of Occupational Health and Safety policies and procedures.
- Valid driver’s licence with own reliable transport.
The type of personality that will excel:
- A natural leader who is highly organised with excellent planning skills
- Is analytical, systems driven and a skilled problem solver.
- Must be able to work independently.
- Enjoys dealing with various stakeholders with a natural ability to communicate at all levels.
- Passionate about excellence and attention to detail.
- Works with a sense of urgency and motivates and encourages the team to deliver.
- Able to work extended hours and available after hours when required.
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- The Invoicing Operator will be responsible for ensuring the accuracy of all orders before they are dispatched from the Distribution Centre according to the requirements of the company.
The main responsibilities of the role include:
- Ensure all orders are diverted to the correct spur and scanned into the allocated dispatch bins according to the order and dispatch bin sizes.
- Ensure all overflowing orders are consolidated.
- Ensure all orders are consolidated, and the correct documentation pack is printed out prior to the orders going through the shrink-wrapping machine.
- Ensure all priority orders are actioned timeously and complete customer service levels are achieved.
- Upon arrival at the dispatch gate, greet customers courteously and ensure that all orders are consolidated and ready for collection.
- Ensure that the customer and security check the order and number of cartons in accordance with the invoice, carton label, picking slip, and number of cartons collected by the customer.
- When the customer receives their order, make sure they record their name, sign their signature, and write the date on the invoice.
- Ensure all orders for RTT are consolidated and scanned according to the picking slip, carton label and total number of cartons per order.
- Ensure all orders have the correct documentation attached prior to the order going through to RTT staging area.
- Ensure the staging area is opened, locked and re-opened, with a continuously flow of orders according to the requirements and rules of the company.
- Ensure the handover of the orders is done timeously to the haulier with the correct documentation.
The experience we’re looking for:
- Previous work experience or knowledge involving being an Invoicing Operator.
- Previous work experience in a warehouse environment.
- Strong attention to detail and follow-through skills.
The type of personality that will excel:
- Works quickly and accurately and shows attention to detail in their work.
- Has the right attitude, and willing to learn.
- Likes to get “stuck in”, and who has a sense of urgency to deliver agreed results.
- Works in an organised manner.
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- The Receiving Operator will be responsible for ensuring the accurate receiving of incoming products delivered to the Distribution Centre according to the requirements of the business.
The main areas of responsibility include:
- Ensuring that the process of receiving the product is carried out timeously.
- Ensuring pallet labelling of all inbound receipts are done accurately.
- Ensuring that the cartons are in perfect condition and report any damages or rejects to the Receiving Supervisor.
- Ensuring correct allocation of products based on business requirements.
- Processing of all documentation for goods received in line with goods ordered.
The experience we’re looking for:
- Previous work experience or knowledge involving receiving stock.
- Previous work experience in a warehouse environment.
- Strong attention to detail and follow-through skills.
The type of personality that will excel:
- Works quickly and accurately and shows attention to detail in their work.
- Has the right attitude, and willing to learn.
- Likes to get “stuck in”, and who has a sense of urgency to deliver agreed results.
- Works in an organised manner.
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- The Product Specialists plays an integral role in the Operations Team, managing portfolios of products within the Jonsson Workwear product range, by investigating key data obtained to ensure informed marketing, production and replenishment as well as product development strategic decisions
The key requirements of the role include:
- Having full responsibility for a specific allocated garment product category.
- Ensuring correct garment stock levels (manufactured & buy-ins) by tracking sales to ensure continuous customer supply demands are met.
- Taking great pride in having all forecasts and admin up to date, completely accurate and under control.
- Working very closely with, and providing efficient service to procurement, planning, Account Coordinators and the Product Development Teams.
- Involvement in the tracking and managing of new product development within their allocated product categories.
- Responsible for product cost control, including preparing and maintaining allocated category cost sheets, maintaining BOM’s and product variance analysis.
- Extracting data from different sources, identifying variances and proposing corrective action measures.
- A mainly office bound position working within a very important team of driven, likeminded people.
- Using your initiative, having your finger on the pulse, being pro-active in pre-empting customer needs.
- Asking the how and why; generating logical ways to improve the forecasting / demand planning processes.
- Involvement with ad-hoc varied projects to meet changing needs within the business.
- Making occasional short visits to our Lesotho factories.
- Being a right-hand person to the Operations Leader and a “go-to” person who people rely on.
The qualifications and experience we’re looking for:
- University degree (eg. B.Com with Economics, Accounts, Supply Chain or Logistics Management) with outstanding academic achievements.
- Extensive forecasting / demand planning experience.
- Some cost and management accounting experience would be a plus.
- Clothing or textiles’ sector experience preferable.
- Highly computer literate in MS Office with ADVANCED spreadsheet skills essential.
- Experience on Fast React and/or Syspro advantageous.
- Valid passport (or must be obtained if appointed).
The type of personality that will excel:
- A superb analyst, systems driven with a real head for, and loves to work with, figures and schedules.
- Understands the importance of deadlines and can work accurately and efficiently under pressure and with a sense of urgency.
- Understands the critical importance of accurate stock levels and replenishment requirements to fully meet customer order time frames.
- Gets to the root causes of problems when they occur and devises proactive workable solutions.
- Is organised, systematic, works to a plan and gets “stuck in” to get the job done on time.
- Is fluent in spoken and written English with excellent communication and interpersonal skills
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- The Warehouse Supervisor will be responsible for efficient stock management and supporting warehouse operations, ensuring that the warehouse team performs brilliantly and efficiently in order to supply our factories according to company requirements.
The main responsibilities of the role include:
- Controlling, overseeing and directing the activities across the teams and ensuring that functional systems are in place daily.
- Investigating and reporting on all service levels internally from picking through to dispatch.
- Managing, controlling and reporting all health and safety, maintenance and security defects.
- Managing and coordinating any overtime required.
- Ensuring that warehouse equipment is maintained according to the requirements of the company.
- Leading the team by setting an example, guiding and developing team members; anticipating challenges or opportunities and responding to them efficiently.
- Proactively dealing with operational issues, escalating to the Warehouse Leader, where appropriate.
- Work to tight deadlines in a demanding, high-volume warehouse.
- Able to work extended hours and available after hours when required.
The experience we’re looking for:
- Worked with Warehouse Management Systems, preferably also barcode scanning, picking and packing.
- 3-5 years’ supervisory warehousing experience preferably holding fabric and trims.
- Proven leadership experience, leading a team of 30 - 50 people.
- Computer literate using MS Office (including very good Excel), Syspro, WMS and Datascope systems.
- Knowledge of occupational health and safety policies and procedures.
- Valid driver’s license with own reliable transport.
The type of personality that will excel:
- A natural leader who is highly organised with excellent planning skills
- Is analytical, systems driven and a skilled problem solver.
- Must be able to work independently and is target driven.
- Enjoys dealing with various stakeholders with a natural ability to communicate at all levels.
- Passionate about excellence and attention to detail.
- Works with a sense of urgency and motivating and encouraging their team to deliver.
- Able to make sound decisions while working under pressure.
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- The Business Leader is responsible for building and leading one of our world-class workwear businesses as if it were their own. They are accountable for inspiring their team to create a brilliant experience where our customers feel delighted, surprised, and excited with every interaction.
The main responsibilities of the role include:
- Accountable for effectively managing the day-to day operations and financial performance of the retail business.
- Actively building and maintaining customer relationships as well as seeking new business opportunities.
- Empowering and inspiring their team to maintain and grow strong long-term customer relationships.
- Continuously searching for new innovative ways of improving the success of the business.
- Proactively searching for incredible people to join the team.
- Have a thorough understanding of our workwear solutions; ensuring their team is also fully aware of our full product and service offering.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Oversee that all customer orders are processed brilliantly with outstanding orders kept to a minimum.
- Ensuring there is always effective communication with all customers on everything related to their orders and quotations.
- Available to work on weekends when required.
The experience we’re looking for:
- Business development/sales experience.
- Has lead a team of 5 team members or more effectively.
- Highly proficient in MS Office with advanced Excel, Word, Outlook
- Experience with the Syspro ERP system preferable.
- Is fluent in spoken and written English with excellent communication and interpersonal skills.
The type of personality that will excel:
- A natural leader with the ability to guide and motivate the team around them.
- Someone who holds everyone accountable to their commitments.
- A tenacious mindset, willing to do whatever it takes.
- Uses initiative and has their finger on the pulse.
- Works accurately and efficiently under pressure and has a sense of urgency.
- Obsessed with excellence and attention to detail.
go to method of application »
- The Business Leader is responsible for building and leading one of our world-class workwear businesses as if it were their own. They are accountable for inspiring their team to create a brilliant experience where our customers feel delighted, surprised, and excited with every interaction.
The main responsibilities of the role include:
- Accountable for effectively managing the day-to day operations and financial performance of the retail business.
- Actively building and maintaining customer relationships as well as seeking new business opportunities.
- Empowering and inspiring their team to maintain and grow strong long-term customer relationships.
- Continuously searching for new innovative ways of improving the success of the business.
- Proactively searching for incredible people to join the team.
- Have a thorough understanding of our workwear solutions; ensuring their team is also fully aware of our full product and service offering.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Oversee that all customer orders are processed brilliantly with outstanding orders kept to a minimum.
- Ensuring there is always effective communication with all customers on everything related to their orders and quotations.
- Available to work on weekends when required.
The experience we’re looking for:
- Business development/sales experience.
- Has lead a team of 5 team members or more effectively.
- Highly proficient in MS Office with advanced Excel, Word, Outlook
- Experience with the Syspro ERP system preferable.
- Is fluent in spoken and written English with excellent communication and interpersonal skills.
The type of personality that will excel:
- A natural leader with the ability to guide and motivate the team around them.
- Someone who holds everyone accountable to their commitments.
- A tenacious mindset, willing to do whatever it takes.
- Uses initiative and has their finger on the pulse.
- Works accurately and efficiently under pressure and has a sense of urgency.
- Obsessed with excellence and attention to detail.
go to method of application »
- The Business Leader is responsible for building and leading one of our world-class workwear businesses as if it were their own. They are accountable for inspiring their team to create a brilliant experience where our customers feel delighted, surprised, and excited with every interaction.
The main responsibilities of the role include:
- Accountable for effectively managing the day-to day operations and financial performance of the retail business.
- Actively building and maintaining customer relationships as well as seeking new business opportunities.
- Empowering and inspiring their team to maintain and grow strong long-term customer relationships.
- Continuously searching for new innovative ways of improving the success of the business.
- Proactively searching for incredible people to join the team.
- Have a thorough understanding of our workwear solutions; ensuring their team is also fully aware of our full product and service offering.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Oversee that all customer orders are processed brilliantly with outstanding orders kept to a minimum.
- Ensuring there is always effective communication with all customers on everything related to their orders and quotations.
- Available to work on weekends when required.
The experience we’re looking for:
- Business development/sales experience.
- Has lead a team of 5 team members or more effectively.
- Highly proficient in MS Office with advanced Excel, Word, Outlook
- Experience with the Syspro ERP system preferable.
- Is fluent in spoken and written English with excellent communication and interpersonal skills.
The type of personality that will excel:
- A natural leader with the ability to guide and motivate the team around them.
- Someone who holds everyone accountable to their commitments.
- A tenacious mindset, willing to do whatever it takes.
- Uses initiative and has their finger on the pulse.
- Works accurately and efficiently under pressure and has a sense of urgency.
- Obsessed with excellence and attention to detail.
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- The Business Leader is responsible for building and leading one of our world-class workwear businesses as if it were their own. They are accountable for inspiring their team to create a brilliant experience where our customers feel delighted, surprised, and excited with every interaction.
The main responsibilities of the role include:
- Accountable for effectively managing the day-to day operations and financial performance of the retail business.
- Actively building and maintaining customer relationships as well as seeking new business opportunities.
- Empowering and inspiring their team to maintain and grow strong long-term customer relationships.
- Continuously searching for new innovative ways of improving the success of the business.
- Proactively searching for incredible people to join the team.
- Have a thorough understanding of our workwear solutions; ensuring their team is also fully aware of our full product and service offering.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Oversee that all customer orders are processed brilliantly with outstanding orders kept to a minimum.
- Ensuring there is always effective communication with all customers on everything related to their orders and quotations.
- Available to work on weekends when required.
The experience we’re looking for:
- Business development/sales experience.
- Has lead a team of 5 team members or more effectively.
- Highly proficient in MS Office with advanced Excel, Word, Outlook
- Experience with the Syspro ERP system preferable.
- Is fluent in spoken and written English with excellent communication and interpersonal skills.
The type of personality that will excel:
- A natural leader with the ability to guide and motivate the team around them.
- Someone who holds everyone accountable to their commitments.
- A tenacious mindset, willing to do whatever it takes.
- Uses initiative and has their finger on the pulse.
- Works accurately and efficiently under pressure and has a sense of urgency.
- Obsessed with excellence and attention to detail.
go to method of application »
- The Business Leader is responsible for building and leading one of our world-class workwear businesses as if it were their own. They are accountable for inspiring their team to create a brilliant experience where our customers feel delighted, surprised, and excited with every interaction.
The main responsibilities of the role include:
- Accountable for effectively managing the day-to day operations and financial performance of the retail business.
- Actively building and maintaining customer relationships as well as seeking new business opportunities.
- Empowering and inspiring their team to maintain and grow strong long-term customer relationships.
- Continuously searching for new innovative ways of improving the success of the business.
- Proactively searching for incredible people to join the team.
- Have a thorough understanding of our workwear solutions; ensuring their team is also fully aware of our full product and service offering.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Oversee that all customer orders are processed brilliantly with outstanding orders kept to a minimum.
- Ensuring there is always effective communication with all customers on everything related to their orders and quotations.
- Available to work on weekends when required.
The experience we’re looking for:
- Business development/sales experience.
- Has lead a team of 5 team members or more effectively.
- Highly proficient in MS Office with advanced Excel, Word, Outlook
- Experience with the Syspro ERP system preferable.
- Is fluent in spoken and written English with excellent communication and interpersonal skills.
The type of personality that will excel:
- A natural leader with the ability to guide and motivate the team around them.
- Someone who holds everyone accountable to their commitments.
- A tenacious mindset, willing to do whatever it takes.
- Uses initiative and has their finger on the pulse.
- Works accurately and efficiently under pressure and has a sense of urgency.
- Obsessed with excellence and attention to detail.
go to method of application »
- The Business Leader is responsible for building and leading one of our world-class workwear businesses as if it were their own. They are accountable for inspiring their team to create a brilliant experience where our customers feel delighted, surprised, and excited with every interaction.
The main responsibilities of the role include:
- Accountable for effectively managing the day-to day operations and financial performance of the retail business.
- Actively building and maintaining customer relationships as well as seeking new business opportunities.
- Empowering and inspiring their team to maintain and grow strong long-term customer relationships.
- Continuously searching for new innovative ways of improving the success of the business.
- Proactively searching for incredible people to join the team.
- Have a thorough understanding of our workwear solutions; ensuring their team is also fully aware of our full product and service offering.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Oversee that all customer orders are processed brilliantly with outstanding orders kept to a minimum.
- Ensuring there is always effective communication with all customers on everything related to their orders and quotations.
- Available to work on weekends when required.
The experience we’re looking for:
- Business development/sales experience.
- Has lead a team of 5 team members or more effectively.
- Highly proficient in MS Office with advanced Excel, Word, Outlook
- Experience with the Syspro ERP system preferable.
- Is fluent in spoken and written English with excellent communication and interpersonal skills.
The type of personality that will excel:
- A natural leader with the ability to guide and motivate the team around them.
- Someone who holds everyone accountable to their commitments.
- A tenacious mindset, willing to do whatever it takes.
- Uses initiative and has their finger on the pulse.
- Works accurately and efficiently under pressure and has a sense of urgency.
- Obsessed with excellence and attention to detail.
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- The Business Support role assists the Business Leader by being a ‘go-to’ person who can be relied on to help lead the team and ensure that all business support functions are implemented accurately and effectively, making sure that every customer has a brilliant experience.
The main responsibilities of the role include:
- Supporting the team in serving our customers, providing unique solutions and maintaining and growing strong, long-term relationships.
- Assisting with managing the day to day operations and financial performance of the store.
- Overseeing all system processes and ensure all transactions are up to date, accurately processed and all documents are correctly filed.
- Gaining a complete understanding of our entire product offering.
- Assisting with ensuring all our products are always well stocked and merchandised to the highest standard.
- Assisting customers by preparing quotations for current and future orders.
- Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations.
- Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
- Reconcile and prepare floats, petty cash and daily banking of cash.
- Coordinating and executing payroll activities.
- Checking POD's for all account invoices and control manual invoices.
- Checking all Credit applications and assist the Support Office with all Debtor queries.
- Reconciling all sample and promotional accounts.
- Available to work on weekends when required.
The experience we’re looking for:
- 3 years of Experience in a related admin and coordination/leadership role.
- Experience working in a retail environment.
- Highly proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook.
- Experience with the Syspro ERP system preferable.
- Is fluent in spoken and written English with excellent communication and interpersonal skills.
The type of personality that will excel:
- A natural leader with the ability to guide and motivate the team around them.
- A tenacious mindset, willing to do whatever it takes.
- Uses initiative and has their finger on the pulse.
- Highly organized, works accurately and efficiently under pressure and has a sense of urgency
- Someone who can work well across a variety of different teams and holds everyone accountable to their commitments.
- Obsessed with excellence and attention to detail, taking great pride in having all admin up to date, completely accurate and under control.
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- Customer Support plays an essential role through providing a brilliant service to new and existing customers, by connecting them to our unique world of workwear and offering them complete solutions.
The main responsibilities of the role include:
- Gaining a complete understanding of our entire product offering.
- Understanding customer needs and connecting them to the right solutions.
- Building and maintaining strong relationships with new and existing customers.
- Engaging directly with customers around any queries and concerns as well as taking incoming customer calls.
- Assist customers by preparing quotations for current and future orders.
- Ensuring all new orders are captured as efficiently as possible, managing the flow of orders, and liaising with the External Advisors as and when needed.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
- Available to work on weekends when required.
The experience we’re looking for:
- Experience in a similar role focused on looking after customers.
- Well-spoken with an excellent telephone manner.
- Fluent in spoken and written English.
- Proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.
The type of personality that will excel:
- A “go-to” person on whom people can rely.
- Outstanding with people, possessing great communication skills.
- Someone who likes to get “stuck in”, and who has a sense of urgency to deliver agreed results.
- Passionate about excellence and attention to detail, follows up and follows through.
go to method of application »
- Customer Support plays an essential role through providing a brilliant service to new and existing customers, by connecting them to our unique world of workwear and offering them complete solutions.
The main responsibilities of the role include:
- Gaining a complete understanding of our entire product offering.
- Understanding customer needs and connecting them to the right solutions.
- Building and maintaining strong relationships with new and existing customers.
- Engaging directly with customers around any queries and concerns as well as taking incoming customer calls.
- Assist customers by preparing quotations for current and future orders.
- Ensuring all new orders are captured as efficiently as possible, managing the flow of orders, and liaising with the External Advisors as and when needed.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
- Available to work on weekends when required.
The experience we’re looking for:
- Experience in a similar role focused on looking after customers.
- Well-spoken with an excellent telephone manner.
- Fluent in spoken and written English.
- Proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.
The type of personality that will excel:
- A “go-to” person on whom people can rely.
- Outstanding with people, possessing great communication skills.
- Someone who likes to get “stuck in”, and who has a sense of urgency to deliver agreed results.
- Passionate about excellence and attention to detail, follows up and follows through.
go to method of application »
- Customer Support plays an essential role through providing a brilliant service to new and existing customers, by connecting them to our unique world of workwear and offering them complete solutions.
The main responsibilities of the role include:
- Gaining a complete understanding of our entire product offering.
- Understanding customer needs and connecting them to the right solutions.
- Building and maintaining strong relationships with new and existing customers.
- Engaging directly with customers around any queries and concerns as well as taking incoming customer calls.
- Assist customers by preparing quotations for current and future orders.
- Ensuring all new orders are captured as efficiently as possible, managing the flow of orders, and liaising with the External Advisors as and when needed.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
- Available to work on weekends when required.
The experience we’re looking for:
- Experience in a similar role focused on looking after customers.
- Well-spoken with an excellent telephone manner.
- Fluent in spoken and written English.
- Proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.
The type of personality that will excel:
- A “go-to” person on whom people can rely.
- Outstanding with people, possessing great communication skills.
- Someone who likes to get “stuck in”, and who has a sense of urgency to deliver agreed results.
- Passionate about excellence and attention to detail, follows up and follows through.
go to method of application »
- Customer Support plays an essential role through providing a brilliant service to new and existing customers, by connecting them to our unique world of workwear and offering them complete solutions.
The main responsibilities of the role include:
- Gaining a complete understanding of our entire product offering.
- Understanding customer needs and connecting them to the right solutions.
- Building and maintaining strong relationships with new and existing customers.
- Engaging directly with customers around any queries and concerns as well as taking incoming customer calls.
- Assist customers by preparing quotations for current and future orders.
- Ensuring all new orders are captured as efficiently as possible, managing the flow of orders, and liaising with the External Advisors as and when needed.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
- Available to work on weekends when required.
The experience we’re looking for:
- Experience in a similar role focused on looking after customers.
- Well-spoken with an excellent telephone manner.
- Fluent in spoken and written English.
- Proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.
The type of personality that will excel:
- A “go-to” person on whom people can rely.
- Outstanding with people, possessing great communication skills.
- Someone who likes to get “stuck in”, and who has a sense of urgency to deliver agreed results.
- Passionate about excellence and attention to detail, follows up and follows through.
go to method of application »
- Customer Support plays an essential role through providing a brilliant service to new and existing customers, by connecting them to our unique world of workwear and offering them complete solutions.
The main responsibilities of the role include:
- Gaining a complete understanding of our entire product offering.
- Understanding customer needs and connecting them to the right solutions.
- Building and maintaining strong relationships with new and existing customers.
- Engaging directly with customers around any queries and concerns as well as taking incoming customer calls.
- Assist customers by preparing quotations for current and future orders.
- Ensuring all new orders are captured as efficiently as possible, managing the flow of orders, and liaising with the External Advisors as and when needed.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
- Available to work on weekends when required.
The experience we’re looking for:
- Experience in a similar role focused on looking after customers.
- Well-spoken with an excellent telephone manner.
- Fluent in spoken and written English.
- Proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.
The type of personality that will excel:
- A “go-to” person on whom people can rely.
- Outstanding with people, possessing great communication skills.
- Someone who likes to get “stuck in”, and who has a sense of urgency to deliver agreed results.
- Passionate about excellence and attention to detail, follows up and follows through.
go to method of application »
- Customer Support plays an essential role through providing a brilliant service to new and existing customers, by connecting them to our unique world of workwear and offering them complete solutions.
The main responsibilities of the role include:
- Gaining a complete understanding of our entire product offering.
- Understanding customer needs and connecting them to the right solutions.
- Building and maintaining strong relationships with new and existing customers.
- Engaging directly with customers around any queries and concerns as well as taking incoming customer calls.
- Assist customers by preparing quotations for current and future orders.
- Ensuring all new orders are captured as efficiently as possible, managing the flow of orders, and liaising with the External Advisors as and when needed.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
- Available to work on weekends when required.
The experience we’re looking for:
- Experience in a similar role focused on looking after customers.
- Well-spoken with an excellent telephone manner.
- Fluent in spoken and written English.
- Proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.
The type of personality that will excel:
- A “go-to” person on whom people can rely.
- Outstanding with people, possessing great communication skills.
- Someone who likes to get “stuck in”, and who has a sense of urgency to deliver agreed results.
- Passionate about excellence and attention to detail, follows up and follows through.
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- The role of Store Support provides general assistance in our stores to ensure that our customers always well looked after and receive a brilliant experience with our brand.
The main responsibilities of the role include:
- Ensuring all our products are always well stocked and merchandised to the highest standard.
- Ensure that our spaces and product always show up brilliantly through performing general cleaning duties.
- Maintaining the customer area ensuring that it is always fully stocked, clean and inviting.
- Gain a good understanding of our product offering.
- Ensuring the storeroom is kept neat and tidy.
- Assisting with moving and preparing stock for use on the retail floor.
- Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
- Available to work on weekends when required.
The experience we’re looking for:
- Fluent in spoken and written English.
- Experience in a similar role focused on looking after customers.
- Drivers license preferable.
The type of personality that will excel:
- Passionate about excellence and attention to detail.
- An ambitious mindset focused on growth and development
- Great time-management skills, with an attitude of doing whatever it takes to get the job done.
- A “go-to” person on whom people can rely.
go to method of application »
- Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life.
The main responsibilities of the role include:
- Building and maintaining strong relationships with new and existing customers; serving them brilliantly and growing the business.
- Must maintain and execute a well-structured independent call plan; visiting new and existing customers to understand their needs and connect them to the right solutions.
- Ensuring that every customer’s need is attended to brilliantly, with passion and exceptional attention to detail.
- Gain a complete understanding of our entire product offering.
- Assist with ensuring all our products are always well stocked and merchandised to the highest standard.
- Assist customers by preparing quotations for current and future orders.
- Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations.
- Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
- Available to work on weekends when required.
The experience we’re looking for:
- Exceptional sales and customer service experience.
- Established customer confidence through delivery on promises.
- Highly proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.
- Excellent fluency in spoken and written English.
- Has a valid driver's license and own reliable vehicle (not negotiable).
The type of personality that will excel:
- Outstanding with people, possessing great communication skills.
- Presentable and articulate with impeccable manners.
- Excited by the prospect of new business opportunities.
- The provider of a truly remarkable experience for every new and existing customer.
- A “go-to” person on whom people can rely.
- Organised with a sense of urgency always keeping to their promises.
- Passionate about excellence and attention to detail, follows up and follows through.
go to method of application »
- Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life.
The main responsibilities of the role include:
- Building and maintaining strong relationships with new and existing customers; serving them brilliantly and growing the business.
- Must maintain and execute a well-structured independent call plan; visiting new and existing customers to understand their needs and connect them to the right solutions.
- Ensuring that every customer’s need is attended to brilliantly, with passion and exceptional attention to detail.
- Gain a complete understanding of our entire product offering.
- Assist with ensuring all our products are always well stocked and merchandised to the highest standard.
- Assist customers by preparing quotations for current and future orders.
- Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations.
- Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
- Available to work on weekends when required.
The experience we’re looking for:
- Exceptional sales and customer service experience.
- Established customer confidence through delivery on promises.
- Highly proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.
- Excellent fluency in spoken and written English.
- Has a valid driver's license and own reliable vehicle (not negotiable).
The type of personality that will excel:
- Outstanding with people, possessing great communication skills.
- Presentable and articulate with impeccable manners.
- Excited by the prospect of new business opportunities.
- The provider of a truly remarkable experience for every new and existing customer.
- A “go-to” person on whom people can rely.
- Organised with a sense of urgency always keeping to their promises.
- Passionate about excellence and attention to detail, follows up and follows through.
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- Our Floor Advisors are obsessed with serving our customers brilliantly and connecting them to our unique workwear solutions.
The main responsibilities of the role include:
- Gaining a complete understanding of our entire product offering.
- Building and maintaining strong relationships with new and existing customers.
- Understanding customer needs and connecting them to the right solutions.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Assist customers by preparing quotations for current and future orders.
- Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations.
- Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
- Available to work on weekends when required.
The experience we’re looking for:
- Experience in a similar role focused on looking after customers.
- Well-spoken with an excellent telephone manner.
- Fluent in spoken and written English.
The type of personality that will excel:
- A “go-to” person on whom people can rely.
- Outstanding with people, possessing great communication skills.
- Someone who likes to get “stuck in”, and who has a sense of urgency to deliver agreed results.
- Passionate about excellence and attention to detail, follows up and follows through.
go to method of application »
- Our Floor Advisors are obsessed with serving our customers brilliantly and connecting them to our unique workwear solutions.
The main responsibilities of the role include:
- Gaining a complete understanding of our entire product offering.
- Building and maintaining strong relationships with new and existing customers.
- Understanding customer needs and connecting them to the right solutions.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Assist customers by preparing quotations for current and future orders.
- Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations.
- Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
- Available to work on weekends when required.
The experience we’re looking for:
- Experience in a similar role focused on looking after customers.
- Well-spoken with an excellent telephone manner.
- Fluent in spoken and written English.
The type of personality that will excel:
- A “go-to” person on whom people can rely.
- Outstanding with people, possessing great communication skills.
- Someone who likes to get “stuck in”, and who has a sense of urgency to deliver agreed results.
- Passionate about excellence and attention to detail, follows up and follows through.
go to method of application »
- Our Floor Advisors are obsessed with serving our customers brilliantly and connecting them to our unique workwear solutions.
The main responsibilities of the role include:
- Gaining a complete understanding of our entire product offering.
- Building and maintaining strong relationships with new and existing customers.
- Understanding customer needs and connecting them to the right solutions.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Assist customers by preparing quotations for current and future orders.
- Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations.
- Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
- Available to work on weekends when required.
The experience we’re looking for:
- Experience in a similar role focused on looking after customers.
- Well-spoken with an excellent telephone manner.
- Fluent in spoken and written English.
The type of personality that will excel:
- A “go-to” person on whom people can rely.
- Outstanding with people, possessing great communication skills.
- Someone who likes to get “stuck in”, and who has a sense of urgency to deliver agreed results.
- Passionate about excellence and attention to detail, follows up and follows through.
go to method of application »
- Our Floor Advisors are obsessed with serving our customers brilliantly and connecting them to our unique workwear solutions.
The main responsibilities of the role include:
- Gaining a complete understanding of our entire product offering.
- Building and maintaining strong relationships with new and existing customers.
- Understanding customer needs and connecting them to the right solutions.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Assist customers by preparing quotations for current and future orders.
- Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations.
- Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
- Available to work on weekends when required.
The experience we’re looking for:
- Experience in a similar role focused on looking after customers.
- Well-spoken with an excellent telephone manner.
- Fluent in spoken and written English.
The type of personality that will excel:
- A “go-to” person on whom people can rely.
- Outstanding with people, possessing great communication skills.
- Someone who likes to get “stuck in”, and who has a sense of urgency to deliver agreed results.
- Passionate about excellence and attention to detail, follows up and follows through.
go to method of application »
- The Sewing Machinist is responsible for accurately customising stock items, meeting customer requirements and ensuring that every customer is looked after brilliantly when in store.
The main responsibilities of the role include:
- Analyzing and understanding project specifications and customers’ needs before starting each customisation project.
- Deliver high-quality sewing that meets delivery times, with exceptional attention to detail.
- Apply reflect tape efficiently and effectively to all required garments.
- Look after the sewing machine and conduct basic maintenance to ensure the machine is in order and runs smoothly.
- Building and maintaining strong relationships with new and existing customers.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Available to work on weekends when required.
The experience we’re looking for:
- Preferably 2 years’ experience as a clothing machinist or Embroidery Operator.
- Fluent in spoken and written English.
The type of personality that will excel:
- Passionate about exceptional attention to detail.
- A “go-to” person on whom people can rely.
- Great time-management skills, with an attitude of doing whatever it takes to get the job done.
go to method of application »
- The Sewing Machinist is responsible for accurately customising stock items, meeting customer requirements and ensuring that every customer is looked after brilliantly when in store.
The main responsibilities of the role include:
- Analyzing and understanding project specifications and customers’ needs before starting each customisation project.
- Deliver high-quality sewing that meets delivery times, with exceptional attention to detail.
- Apply reflect tape efficiently and effectively to all required garments.
- Look after the sewing machine and conduct basic maintenance to ensure the machine is in order and runs smoothly.
- Building and maintaining strong relationships with new and existing customers.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Available to work on weekends when required.
The experience we’re looking for:
- Preferably 2 years’ experience as a clothing machinist or Embroidery Operator.
- Fluent in spoken and written English.
The type of personality that will excel:
- Passionate about exceptional attention to detail.
- A “go-to” person on whom people can rely.
- Great time-management skills, with an attitude of doing whatever it takes to get the job done.
go to method of application »
- The Store Leader is responsible for supporting the Business Leader in leading one of our world-class workwear businesses as if it were their own. They are accountable for inspiring their team to create a brilliant experience where our customers feel delighted, surprised, and excited with every interaction.
The main responsibilities of the role include:
- Accountable for effectively managing the day-to day operations and financial performance of the retail business.
- Actively building and maintaining customer relationships as well as seeking new business opportunities.
- Empowering and inspiring their team to maintain and grow strong long-term customer relationships.
- Continuously searching for new innovative ways of improving the success of the business.
- Proactively searching for incredible people to join the team.
- Have a thorough understanding of our workwear solutions; ensuring their team is also fully aware of our full product and service offering.
- Ensure all our products are always well stocked and merchandised to the highest standard.
- Oversee that all customer orders are processed brilliantly with outstanding orders kept to a minimum.
- Ensuring there is always effective communication with all customers on everything related to their orders and quotations.
- Available to work on weekends when required.
The experience we’re looking for:
- Has lead a high-performance retail team with responsibility for stock management and customer in-store experience.
- Has proven track record in sales-related role.
- Has lead a team of 10 team members or more effectively.
- Highly proficient in MS Office with advanced Excel, Word, Outlook
- Experience with the Syspro ERP system preferable.
- Is fluent in spoken and written English with excellent communication and interpersonal skills.
The type of personality that will excel:
- A natural leader with the ability to guide and motivate the team around them.
- Someone who holds everyone accountable to their commitments.
- A tenacious mindset, willing to do whatever it takes.
- Uses initiative and has their finger on the pulse.
- Works accurately and efficiently under pressure and has a sense of urgency.
- Obsessed with excellence and attention to detail.
go to method of application »
- The CWS Sales Advisor is responsible for building and maintaining relationships with existing customers and playing an advisory role to ensure their uniform needs are met.
The main responsibilities of the role includes:
- Must maintain and execute a well-structured call plan; calling on existing customers to understand their needs and connect them to the right solutions.
- On-going relationship building with existing active and non-active customers.
- The role demands a high level of patience, tenacity and an understanding that we are here to serve the customer, to help them solve their unique uniform requirements and make the right decisions.
- Generating sales and growing the business.
- Being proactive and anticipating customers’ future needs.
- This is not an office-based role, so the individual must be able to work independently and without close supervision from his/her own home office.
The experience we’re looking for:
- Proven exceptional sales and customer service experience within FMCG or related products and supplying the retail chains.
- Highly proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.
- Professional report writing skills.
- Proficient in spoken and written English.
- Good territory management with associated sales/customer admin skills.
- Has done and is willing to undertake extensive road travel.
- Valid driver’s license, own reliable vehicle and passport.
The type of personality that will excel:
- Independent with initiative yet conforms to our company values and highest standards of quality.
- Presentable and articulate.
- Outstanding with people, possessing great communication skills.
- Excited by the prospect of new business opportunities.
- The provider of a truly remarkable experience for every new and existing customer.
- A “go-to” person on whom people can rely.
- Organised with a sense of urgency who never over promises and under delivers.
- Passionate about excellence and attention to detail, follows up and follows through.
go to method of application »
- The Demand Planner plays an integral role assisting with maximising customer service levels, through ensuring stock availability to meet demand and merchandising requirements.
The main responsibilities of the role include:
- Developing and executing demand forecasts based on demand patterns and business trends.
- Collaborating with leaders with regards to balancing stock and merchandising requirements.
- Develop strategies to optimise stock availability.
- Managing effective product phase outs and launching of new products.
- Minimising overstocks and understocks.
- Anticipating and mitigating supply risks.
- Working closely with our suppliers, looking at ways to effectively balance supply and demand.
- Planning and allocating the relevant stock requirements for new store openings.
The experience we’re looking for:
- Supply Chain/Logistics tertiary qualification preferable.
- Experience in the retail clothing industry would be advantageous.
- Experience in forecasting, demand planning or related field.
- Highly computer literate in MS Office with advanced spreadsheet skills is essential.
The type of personality that will excel:
- A “go-to” person who people rely on.
- Uses initiative, having their finger on the pulse, being pro-active in fulfilling customer needs.
- A superb analyst, systems driven with a real head for, and loves to work with, figures and schedules.
- Understands the importance of deadlines and can work accurately and efficiently under pressure and with a sense of urgency.
- Gets to the root causes of problems when they occur and devises workable solutions.
- Is organised, systematic, works to a plan and gets “stuck in” to get the job done on time.
- Is fluent in spoken and written English with excellent communication and interpersonal skills.
go to method of application »
- The IT Support Engineer role forms part of the Technology team and will be responsible for the support and maintenance of end-user computing environment, server environment and facilities across the organisation. Additionally, the role includes all aspects of cyber security across these environments.
The main responsibilities of the role include:
- Providing first and second line technical support for all end-users and their computing environments. This will include attending user Service Desk tickets and driving resolution of tickets within defined SLA.
- Responsible for the optimal working of the end-user Office 365 environment, including Outlook, OneDrive, Teams, Skype-for-Business.
- Define and roll out Desktop hardware and software standards, using automated software distribution tools and ensure that defined standards are enforced across the Group at all times.
- Responsible for the support and maintenance of the Group RDS environment that supports over 500 users.
- Support and manage the Group Active Directory domain, applying best practice according to standards defined by our cyber security outsource partner.
- Providing first line technical support for all server environments and networks across the Group.
- Perform health checks on all servers, network, and facilities on a daily basis.
- Manage the operational working of all site facilities’ infrastructure, including telephony, WiFi, printing, meeting room audio visual, access control, surveillance, and power supply. Responsible for investigating and resolving issues that may arise.
- Responsible for administering hardware and software assets, including the tracking of these assets, spec’ing and ordering new equipment, and management of the Group’s mobile device subscriptions.
- Collaborating with external outsource vendors to deliver infrastructure and facilities solutions when required.
The experience we’re looking for:
- Over 5 years hands-on experience providing IT support
- Experience in Manufacturing or Finance sector is advantageous
Expert knowledge and experience working with the following toolsets:
- Microsoft Office 365
- Microsoft Windows 10+
- Microsoft Windows Server
- Microsoft RDS, Active Directory, WSUS, SCCM
- Strong experience supporting end-user computing environments for communities of 500+ users.
- Strong experience deploying and supporting IT facilities solutions including audio visual, access control, printing, and surveillance.
- Good practical experience of supporting network deployments including WiFi, LAN, WAN, IPSEC.
- Has strong technical knowledge in IT Systems and Services.
- Suitable tertiary IT qualification.
- Microsoft A+ and N+ certifications.
- Microsoft Office 365 certifications will be an advantage.
The type of personality that will excel:
- Proactive team player, who is flexible, persistent, and responsive.
- Someone who holds everyone accountable to their commitments.
- Someone who is obsessed with excellence and attention to detail.
- Practices effective time management with ability to prioritise and manage competing demands.
- Has strengths in collaboration, analytical & problem-solving skills.
- Someone who is disciplined, methodical and uses a structured approach.
- Strong communication and presentation skills.
Method of Application
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