Job Opportunities at MTN

Specialist: Procurement
The Specialist, Procurement is part of the Group Procurement team within the Global Sourcing and Supply Chain (GSSC) function at Group. The position is primarily responsible for coordinating Request for Information/ Request for Proposal and Request for Quotation.  Coordinating all request to purchase order (Source to Purchase) for MTN Group Management Services (Pty) Ltd.  The Specialist is responsible for coordinating, reporting and tracking the end to end contracts lifecycle.

The Specialist , Procurement will report to the Senior Manager, Procurement. The position will interface with Global Sourcing and Supply Chain (GSSC), SSH and Opco, (not limited to) via Oracle workflows and non-Oracle workflows in order to ensure effective and efficient operations
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
Key Deliverables

The Specialist, Procurement will be accountable to achieve the following objectives:

Contract Management Coordination

• Support the End-to-end contract life cycle management (from Sourcing to contract retirement)
• Assist the team to project manage sourcing event from RFx issue until contract signature.
• Input into the preparation of relevant Local and Country Agreement template for new sourcing events (RFx).
• Coordinate contract review between supplier, Legal, Insurance, Tax, Treasury, Finance and Data Privacy and arrange supplier meetings
• Track and project manage contract negotiation cycle until contract signature.
• Proactively track and support the renewal of existing current agreement in line with approved process.
• Ensure alignment between GSSC, Business Function and Group Legal on the adoption of all new contract templates
• Coordinate all contract signatories as per contract signoff sheet requirements and ensure adequate and effective archiving of procurement contracts for MTN Manco SA.
• Coordinate and update contract register on a bi-monthly basis and highlight any upcoming contracts for expiration to line manager and respective business function.
• Maintain a seamless arching of all contracts (NDAs, Local Agreements, Country Agreements SoW’s) both electronic and hard copy format.
   

Coordinate end to end RFI/RFQ/RFP on MTN E-Sourcing platform

• Log all sourcing and contracts projects / requirements received from the business functions onto BOOM (Business Optimization Operating Model).
• Review the Request for Information (RFI)/Request for Quotation (RFQ)/ Request for Proposal (RFP) requirements and supporting documentation sent by the business functions
• Liaise with SSH to conduct vendor due diligence for new suppliers as part of supplier registration for E-Sourcing.
• Conduct market research to identify new potential suppliers that can be invited to participate in opportunity. This to be done in conjunction with GGSC.
• Create RFI/RFQ/RFP  Create collaboration team for evaluation of the RFI/RFQ/RFP
• Create cross functional scoring team and provide required Information to the stakeholders within the defined timelines.
• Enter the abstract or form data and review the same before publishing the RFI/RFQ/RFP.
• Publish and monitor the RFI/RFQ/RFP.
• Closure of RFI/RFQ/RFP after review and evaluation.
• Inform the knocked-out suppliers about their status and update the same on system.
• Update award optimization and inform awarded and non-awarded suppliers of their status Perform Award Optimization by defining incumbent Suppliers, Supplier incentives, adding/ removing Rebate Tiers, creating scenarios for award optimisation (priorities, requirements, etc.), adding constraints.
   

Coordinate BBBEE Compliance and Reporting

• Obtain and ensure that a valid BBBEE certificate is available for each registered vendor, where it is local requirement.
• Ensure frequent archiving of supplier BBBEE certificates.
• Develop and maintain a supplier BBBEE database.
• Assist Line manager with quarterly BBBEE report for MTN Manco.
• Liaise with MTN SA on any BBBEE regulatory changes and implementation requirements.
• Supplier B-BBEE Certificate and compliance management

Job Requirements (Education, Experience and Competencies)
Education:

• 3 Years Degree or Diploma in Commerce and/or Procurement/Purchasing
• Any registration to Professional Procurement and / or Supply Chain body (will be advantage.
   

Experience:

• 2 – 3 years relevant work experience
• Experience in Sourcing, Contract Management and Procurement.
• Experience in ERP systems (Oracle).
• Spend Analytics (Sievo preferred)
• eSourcing Platform
• Advance experience in MS Office, especially MS Excel
• Good understanding of telecommunication industry.
   

Competencies:

Functional knowledge

• Ambiguity within the workplace
• Analysis
• Complexity within the workplace
• Conflict management
• Information processing
• Problem solving
• Risk management
• Sourcing (tactical)
   

Skills

• Communication
• Continuous improvement
• Data interpretation
• Judgment
• Numerical
• Presentation
• Reporting
• Analytical
   

Behavioural qualities

• Accountable
• Adaptable

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Mission/ Core purpose of the Job
The Specialist – Security Operations will deploy, maintain, monitor, and support both On Premise & Cloud environments, from initial architecture into production support.  The candidate is required to have hands on experience in configuring and maintaining Cloud environments and Cloud Services required to provide a full solution, including User Provisioning and assigning permissions and roles granting users access to the environments built.

The Specialist will work closely with other departments to identify, recommend, and implement cost-effective Cloud Solutions in a project-oriented environment. Will also provide ongoing support for Cloud environments and will work from a shared ticket queue to address daily system needs. The cloud environment is Oracle Cloud. This will also entail the Quarterly Updates/Releases from Oracle and an understanding of Release Management in IaaS (Infrastructure as a Service), PAAS (Product as a Service) or SAAS (Software as a Service)
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

• Ensure clean, consistent and accurate information, ultimately leading to streamlined management/financial reporting for Executive decision making
• Administer and maintain, monitor and support Incident Management, Vulnerability environments are consolidated for MTN Boost Infrastructure Team to correct.
• Support and maintain Identity & Access Management Life Cycle by provisioning and de-provisioning user accounts
• Provide ongoing administrative support for both On Premise and Cloud Environments and will work from a shared ticket queue to address daily system needs
• Responsible and Accountable for Managing the daily Security Operational Tasks.
• Be part of a Technical and Security Infrastructure Team across functional competency on Project Deliverables.
• Report on a weekly basis to the Information Security Manager relating to progress made within the operational security tasks performed.
• Adhere to information security policies, procedures, standards and guidelines for use throughout MTN Group Security
• Responsible for engaging with different support areas, Application Support, Testing Support, Information Security Manager
• Administer day-to-day administrative tasks such as maintaining user accounts, assigning roles and engaging with end user request.
• Ensure weekly and monthly security statistics is reported to the Information Security Manager
• Provide weekly updates on Cybersecurity Capabilities (Incident Management, Vulnerability Scans, Security Protocols)
• Perform quarterly recertifications for user access, roles and user account on both On Premise and Cloud Applications.
• Perform adhoc requests upon request.

Education

• National Diploma in Information Technology
• 3-year Engineering/ Information Science Degree (Advantageous)
• MCITP (Microsoft Certified IT Professional)
• Oracle Stack (OAM/OIM/OID) training in will be an advantage
• Oracle Cloud Certification would be advantageous
• Industry Certification: Network + and A+

Experience

• 2+ years consistent work experience covering similar functions in multinational telecommunication, IT and manufacturing companies.
• At least 1 Year of IT experience with Active Directory, OS365 and SharePoint experience is an advantage.
• Administration of provisioning users in Active Directory and setting up of user machines, printers and hardware.
• Experience within an Oracle Cloud environment with specific experience in provisioning IaaS, PaaS and SaaS including IDCS for Single Sign-On integration.
• Demonstrated experience with global or multinational projects/programmes.
• An understanding of Technical integration and configurations is desirable.
• Adhering to Security Policy, Process & Procedure
• Demonstrate Security analysis and problem-solving skills using critical and innovative thinking.
• Experience in working for IT firm as an advisory administrative services division and supporting large scale environments.
• Previous Experience as Systems Administrator
• Experience deploying and administrating Virtual Machines
• Performance tuning, optimization, and advanced troubleshooting of system and user machines
• Experience with automation toolsets
• A basic understanding of Enterprise Architecture, active directory, middleware, application integration, web services, collaboration, system management, hardware architecture and virtualization and design standards and best practices for hardware and software architecture

Competencies

• Implementing OVM, Hyper-V, VM-Ware an advantage.
• Proven experience with the Infrastructure Technology space and shift over to Cloud SaaS, PaaS and IaaS, including site maintenance is highly desired.
• Experience meeting deadlines and managing multiple priorities.
• Strong verbal and written communication skills with a demonstrated ability to work cooperatively with all levels of staff.
• Strong analytical abilities organized with attention to detail.
• Must be able to follow our established protocols and best practices within IT Security.
• Must be able to perform under tight timeframes and demonstrate problem solving skills
• Must be inter-dependent and dependent within the IT Security and Technical Team reporting to Information Security Manager.
• Ability to shift work hours as required by scheduled projects and/or unscheduled urgent support requests.

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Mission/Core purpose of the Job
Key responsibilities of the role include:

• The role is responsible for the effective functioning of the Group President and CEO office and interactions with Group Exco, Group Board and external stakeholders engaging directly with the office.
• Partner with Group Chief Strategy and Transformation Officer on strategic planning and execution priorities that the Group CEO chairs and provides oversight over.
• Ensure key strategic and operational matters arising from Group Exco and Group Board get actioned and resolved timeously.
• Lead and draft the Group CEO presentations and communication and needs to be excellent communicator.
• Collaborate with all the Group Exco and Group Executives as needed and in line with Group CEO responsibilities.
• Support the Group Chairman from time to time on strategic programs and priorities that both Group Chairman and Group CEO agree to for the calendar year, including nation-state visits, stakeholder engagements aligned to the corporate strategy.

The role reports to the Group President and CEO

• As part the Group President and CEO office, the role is responsible for managing the group priorities and programmes for the Group Board and President and Group CEO.
• Strategic management and though leadership
• Lead strategic programs, complex challenges and cascade plans to deliver against strategic imperatives as requested by the GCEO.
• Serve as a thought partner and strategic advisor to Group President and CEO, standing in on meetings, challenging ideas and offering a different perspective and following up on action items with the Group Executives accordingly.
• Support the Group Strategy and Transformation Officer, involved in strategy development and monitoring of transformation programs key to the execution of Ambition 2025.
• Research, benchmark, Analyse data, provide insights and recommendations to the Group CEO on strategic high impact priority programmes.
• Lead cross-functional Group wide strategic initiatives, facilitate special projects, and ensure action items are executed on behalf of the Group CEO.
• Track strategic and high priority initiatives for the Group CEO and identify any/potential risks

Operational and programme management

• Build and lead the daily operations of the CEO’s office.
• Facilitate cadence for leadership meetings, board meetings, leadership offsites and all engagements for the Office of the Group CEO, working with the Company Secretary..
• Manage the Group CEO’s time: working with the Executive Assistant, looking at long term travel calendar, evaluating opportunities and determining fit with strategic priorities.
• Assess all enquiries directed to the Group CEO, determine priorities, and identify the proper course of action for resolution.
• Triage all incoming requests for the Group CEO’s time and work collaboratively with the Executive Assistant to ensure the Group CEO’s calendar is aligned with the strategic priorities of the organization.
• Monitoring information flow: Sometimes acting as a gatekeeper, ensuring the Group CEO’s involvement or decision-making process is structured and timeous.

Stakeholder Management and Communication

• Collaborate and maintain cross-departmental relationships to enable leadership success
• Streamline decision making by engaging with multiple stakeholders
• Act as an extension of the Group CEO, funnel information and engage internal and external stakeholders on behalf of the Group CEO, as required.
• Manage key relationships and build a process to track and nurture relationships with key local and international stakeholders, investors, and clients, working closely with the Stakeholder Relations team within the Group..
• Draft all internal Group wide correspondence including reports, pitch decks, speeches or presentations as required by the Group CEO.
• Review and prepare responses for all external communications as required.

Reporting and Budgeting

• Report on a monthly / periodic basis as required, to the relevant stakeholders relating to progress, in accordance with the measurement metrics set by the Group.
• Provide adhoc reports, dashboards and presentations to EXCO, as and when required.
• Focus on internal capability building in new emerging trends of reporting and analytics.
• Consolidate and submit reports for governance structures.
• Support implementation of automation opportunities of the reporting process.

Job Requirements (Education, Experience and Competencies)
Education:

• Minimum of a 4 year tertiary Bachelor’s degree in Commerce/Finance/Science/Engineering and equivalent Post graduate degree. (preferred)
• Master’s degree/ Chartered Accountant (advantageous)
• Qualification’s certifications in Accounting, Business Management, Statistics, Engineering
• Fluent in English (fluency in other international languages will be advantageous)

Experience:

• Minimum 12-15 years of post-qualification experience in the telecommunications, technology or financial services
• Minimum 15 years of relevant working senior managerial experience
• Understanding emerging markets advantageous
• Pan Africa multi-cultural experience
• Flexibility to travel within Africa
• Experience in leading large-scale change / transformation programs

Competencies:

• Project management
• Stakeholder management
• Strong Business Acumen
• Digital mind-set
• Decision Making
• Financial and Numerical
• Conflict Management
• Knowledge of Corporate regulatory environment
• Data handling & analysis
• Regulatory and legal frameworks
• Financial market-related facilities, issues, and risks

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Mission/ Core purpose of the Job
The CEO Digital Platform will be responsible for designing, implementing and maintaining the long-term growth and commercial strategy for Digital in MTN. At this point in time, the MTN Digital business portfolio is run in a hybrid way with functional oversight by the CEO Digital Platform at Group level and operational execution within each MTN operating company. As part of MTN’s strategy Ambition 25, the company is building the vertical messaging/content/ commerce platform Ayoba which will include access to the future digital services portfolio and evolve into an independent line of business. The CEO Digital Platform will therefore be accountable for a pro-forma P&L across all digital services in the OpCos and for the contribution of Digital to the success of Ayoba.

The CEO Digital Platform is responsible for the growth of digital service products and services and oversees business development opportunities. This entails defining the overall strategy and business plan and effective execution of the plans related to Digital Services, as measured by digital sector market share, and product revenue and product margin. The scope of accountability includes overall service/product development, business casing, execution and product lifecycle supporting roadmap definition, execution and performance management of existing products and services through the digital teams within operating companies.

This role is responsible to oversee and manage the following digital portfolios:

• Gaming
• Video & Music
• VAS & CRBT
• OTT Partnerships
• RMS business development
• Health & Education
• Advertising
• As part of the leadership team, the CEO is also responsible to contribute to the comprehensive MTN overall strategic goals, to achieve profitable growth, and to continuously improve the operations performance.

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
Strategy Development and Implementation

• Lead the creation of the functional strategy in line with the overarching business goals
• Ensure effective implementation of the strategy by means of providing direction, structure, frameworks, models, plans and roadmaps
• Oversee regular review of the functional strategy and roadmap to ensure its alignment with the changing dynamics of the internal and external ecosystem
• Engage with OpCos and supporting internal stakeholders to develop, formulate a strategy and plan of execution in line with the overarching business goals and strategies as informed by Group / Opco Executives.
• Leverage MTN’s Digital services assets to drive success of the new Ayoba platform
• Ensure effective implementation of the strategy by means of providing direction, support, technical and commercial frameworks, models, roadmaps, partners, and products to the OpCos
• Drive the requirement specification for MTN’s evolving digital technology platforms and ensure delivery via the Group CTIO function and Opco CTIOs
• Identify and assess new opportunities for MTN Group / OPCOs in the Digital space
• Structure and negotiate differentiating partnerships with global and regional digital services leaders and drive roll-out of partnership-based propositions across the MTN Opco footprint

 Staff Leadership and Management

• Build and manage a high performing team by providing leadership, role clarity, training and career development
• Attract, retain and develop a high-performance team of business development, digital channels and services specialist and digital subject matter experts
• Continually develop a culture of strong collaboration and effective team working
• Orchestrate and lead the community of Digital leaders in MTN Opcos, strengthen the local capabilities and drive strategic and executional alignment
• Ensure open communication channels with staff and implement change management interventions where necessary
• Provide definition of roles, responsibilities, individual goals and performance objectives for the team
• Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program
• Develop and implement a training plan in order to build and develop skills within the team
• Encourage knowledge transfer through the implementation of a knowledge transfer plan and drive continuous improvement philosophy through the knowledge transfer plan
• Performance manage resources in accordance with HR policy and legislation where necessary
• Actively participate in leadership team and develop skills of own team
• Promote a ‘MTN centric’ and ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance

Operational Delivery

 Functional Leadership:

As the functional leader of the Digital Services vertical, the CEO is accountable to:

• Establish, monitor, and align the direction, strategy and results of the Digital Services Vertical, collectively and as individual work areas
• Lead and drive an integrated global solution development and problem-solving philosophy
• Monitor true-value metrics to measure the impact and benefit of the function. Drive continuous improvement across all sub functions
• Generate visibility for the true-value contributions of the function within Group, Business Leaders and OpCos to drive greater service acceptance and adoption
• Identify and assess M&A and partnership opportunities for MTN in the Digital space
• Drive strategic initiatives as part of the overall MTN leadership

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
Delivery Leadership:

As the delivery leader of the Digital Services vertical, the CEO is accountable for the following work area outcomes:

• New Business Development, Strategic Partnerships and alliance deals
• New and innovative go to market value propositions for Digital
• Review on an ongoing basis the performance of various Digital Channels and the uptake across the Group
• Periodically meet with Opco CEOs in country to understand the propensity for Digital Services in the Opcos and how the Opcos can leverage off Group Digital Services and Channels
• Provide insights and guidance to the team to develop innovative Digital Services and Products which would help MTN become a leader in the market for Digital Services
• Monitor the revenue and P&L for Digital Services across the Group and re calibrate targets and strategy in line with the overall targets set by the organization
• Liaise with the Regional VP offices and through Regional Digital Service Managers drive the use of Digital Services and Channels within the region
• Drive the digital technology platform evolution via the Group CTIO and Opco CTIOs (architecture definition, programme roadmaps, execution monitoring, new platform commercialisation and roll-out)

Digital

• Ensure growth in revenue through product development and definition, and execution and performance management.
• Ensure business development growth by reviewing business plans and cases, including market specific propositions and the supporting implementation and Go to Market (GTM) plans.
• Ensure product marketing efforts and campaigns promote the full suite of traditional digital products and services as well as services from partnerships and strategic alliances
• Oversee the drive and definition of accurate and timely product and category reporting using dynamic dashboards or similar methods
• Ensure the team uses insights in their development of new digital products and services
• Review and sign-off business cases, frameworks, and models for the function

 Governance

Strategic Meetings

• Hold strategic meetings, ensure relevant participation, and provide guidance and input in the various discussions. Solicit feedback and input from opco.
• Drive adequate risk mitigation and controls and elicit inputs from relevant parties
• Provide relevant budget for internal projects
• Prepare proposal on change initiatives, policies and procedures

Function Tactical

• Review all projects initiated (internal or global)
• Review key risks, issues and dependencies and set mitigation actions
• Sign-off / make decisions regarding tactical changes
• Chair tactical meetings

Performance

• Monitor and analyse products performance trends from financial, competitive and operational perspectives at Group level and via Opco specific reviews
• Monitor performance and alignment with Group global strategy
• Ensure alignment between and across other functions within the Group team
• Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

Budgets

• Manage functional budgets in line with overall business objectives
• Provide guidance and oversight for Opco level Digital budgets
• Manage project initiative budgets in line with business objectives
• Ensure that the cost of operations are reduced, in line with a least cost operating strategy stemming from the business drivers

Reporting

• Report monthly to GCOO relating to progress made in accordance with the implementation of Digital roadmap, Product and Service growth and strategic initiatives
• Report on an ad-hoc basis on specific management requirements as and when necessary
• Prepare documents for Digital roadmap Strategic documents for MTN Group Exco and Group board

Managerial / Supervisory Responsibilities

• Accountable for the morale, performance, and development of the function’s human capital
• Approve work structure process before adoption by the team
• Coach and mentor direct reports
• Ensure assigned team is led, motivated, and rewarded to achieve KPA’s
• Ensure that coaching / mentoring programs and personal development plans are in place for all staff members
• Ensure effective management of diversity among personnel in the function
• Identify staff training and development needs and implement necessary actions
• Motivate and manage individuals to perform at the highest level, especially in terms of delivery and meeting target deadlines
• Possess the authority, presence, and integrity to command respect from colleagues and from external contacts
• Provide career development for direct reports (counselling, coaching, identifying key performance areas, career planning, and goal setting)
• Provide guidance and leadership ensuring future focus and current efficiency

Job Requirements (Education, Experience and Competencies)
Education:

• Minimum of 4 year tertiary degree (Information Technology, Management, Marketing, Bachelors of science, Engineering or related field)
• MBA or Masters (advantageous)

Experience:

• Minimum 12-15 years of significant / relevant experience in Digital Services, Telecommunication, eCommerce, Internet or Media
• Minimum of 6 years of relevant experience in the Telecom Digital Services environment
• Minimum of 4 years of experience in senior executive management role
• Exceptional leadership and management skills; track record of developing a communication strategy, building relationships across teams and key stakeholders to achieve goals
• Significant experiences in driving innovation, change and new business with a multinational
• Relevant Executive management experience with a regional or global organization
• Track record in developing, building and implementing Digital Services in emerging markets
• Experience in ecommerce and electronic payment business is advantageous
• Entrepreneurial spirit, self-driven and ability to motivate a fast-paced team
• Worked across diverse cultures and geographies
• Pan Africa multi-cultural experience is advantageous
• Abreast of global mind-set and best practice
• English speaker. French, Portuguese, Zulu, Swahili, and other African languages a plus

Competencies:

Functional Knowledge:

• Digital Strategy formulation
• Digital Commercial and Value Proposition development
• Business Development
• Partnership and Alliance management
• Value Added Services
• Digital content, media and/or applications
• Digital Services and Channel Development
• Digital Regulations

 Skills

• Business Acumen
• Analytics and Interpretation
• Strategic Thinking
• Organizational Agility
• Digital mind-set
• Dealing with ambiguity and complexity
• Decision Making
• Conflict Management
• Negotiation
• Financial and Numerical
• Project Management
• People Management
• Executive Presentation