Job Opportunities at Spur Corporation

Role and Responsibilities

Business Development

• To prepare development strategies, plans and project.
• To manage and lead the execution of cost-effective development projects.
• To provide strategic vision and leadership to development and project teams.
• To build brand equity to ensure suitable return on investments to all stakeholders.
• Business case development and feasibility studies (including income and expenditure and cost scheduling).
• Franchisee assessment approval and recruitment
• Negotiation of Lease agreements, value, terms, and conditions and understanding property laws, municipal by- laws etc.
• Restaurant layout and design and stakeholder liaison
• Develop and design of custom brand items (equipment, signage, décor etc).
  Setting up of project plans, estimates and managing execution of complex development projects.
• Building schedule and occupation management
• Multiple project and stakeholder management.

Operations

• General Functions Finance, Operations, Marketing and People requirements within a restaurant environment
• Operational Strategy Development.
• Strategy execution and implementation of operational scorecards (objectives and KPI’s).
• Restaurant operational processes and standards.
• Data analysis of sales /performance/operations metrics.
• Application and use of technology in the restaurant environment.
• Knowledge of international trends (to keep brands topical, flexible, and cutting edge, relevancy).

Finance                

• Finance and Business- Project budgets, expense management and forecasts
• Building Contractors and consultants cost negotiation and management.
• Goods and Services quote analyses – optimization of cots components.

Marketing & Branding      

• Signage and building brands by virtue of visibility of restaurants and kid’s area.

People

• Leading/managing project teams
• Employee and project team performance and personal development

Requirements

Qualifications and Education Requirements

• Grade 12 / Matric
• Tertiary qualification (Degree, Diploma or NC)
• Btech Business Management or Similar – Advantageous
• Financial Management
• Leadership and Management Development
• Computer literate skills (MS office, Excel, Outlook, Word, Teams

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Knowledge and Experience

• Brand, PR, and Reputation Management: Proven experience in developing and executing strategies to manage and enhance brand reputation, with a strong focus on social, economic, and consumer behavior insights.
• Creative Direction: Expertise in creative design and direction, ensuring brand identity is effectively communicated and aligned with market trends.
• Traditional Marketing: Solid understanding of traditional marketing channels (TV, OOH, radio) and their integration into broader marketing campaigns.
• Media: Experience in engaging with agencies, optimising media strategies, and utilising media buying methodologies for maximum reach and impact.
• Data-Driven Decision Making: Leverage market insights, consumer behavior analysis, and trend data to inform strategic decisions. Project Management: Strong project management skills, ensuring campaigns and initiatives are delivered on time and meet key performance indicators (KPIs).
• Campaign Execution & Optimisation: Expertise in managing end-to-end campaigns, with a focus on performance tracking, optimization, and results-driven outcomes.
• Digital Marketing: Skilled in digital marketing strategies, with a focus on driving online engagement, conversion, and ROI.
• Vendor & Service Provider Management: Experience in managing relationships with service providers, negotiating contracts, and overseeing legal agreements.
• Budgeting & Financial Management: Strong fiscal discipline with expertise in budgeting, forecasting, and cost control.
• Strategic Partnerships: experience in building and nurturing strategic partnerships to enhance brand visibility and drive growth.
• Innovation: Support the development of new products and lead the marketing of innovation.
• Kids and Youth Marketing: In-depth understanding of marketing to kids and youth, develop and execute strategies that resonate with this dynamic market.

Qualifications and Requirements

• Education: Diploma or degree in Marketing, Business or a related field.
• Experience: 4-5 years of experience in branding, marketing, or related fields.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel)

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Key Responsibilities

Sales Strategy & Execution

• Develop and implement national sales strategies to meet and exceed company objectives.
• Identify growth opportunities to expand market share and profitability.
• Set, track, and analyze sales targets, adjusting strategies to optimize performance.
• Collaborate with cross-functional teams to ensure alignment with broader business goals.

Team Leadership & Development

• Lead, mentor, and manage the sales support administrator to ensure team success.
• Foster a high-performance culture focused on accountability and excellence.
• Provide training to enhance sales skills and product knowledge across the team.
• Oversee recruitment, performance reviews, and succession planning for key roles.

Partner & Relationship Management

• Build and maintain strong relationships with key retail partners and stakeholders.
• Negotiate contracts and terms to ensure mutually beneficial outcomes.
• Develop detailed customer plans and set clear expectations with sales agents.
• Collaborate with the supply chain team to ensure product availability and meet customer service standards.

Financial & Performance Management

• Prepare and manage sales budgets and forecasts, ensuring alignment with company objectives.
• Monitor and report on sales performance metrics, identifying areas for improvement.
• Ensure costs are controlled within budget parameters while maximizing ROI.

Market Research & Competitive Analysis

• Stay informed about market trends, customer preferences, and competitor activities.
• Conduct regular competitive analyses to identify opportunities and mitigate risks.
• Use insights to refine strategies and maintain a competitive edge.

Requirements

Education:

• A Bachelor’s degree in Business Administration, Supply Chain Management, Sales, Marketing, or a related field is preferred.

Experience:

• A minimum of 5 years of sales management experience in the Fast Moving Consumer Goods (FMCG) sector, preferably in South Africa.

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RECRUITMENT

• Providing a service to ensure the best implementation of talent sourcing and recruitment process and onboarding.
• Ensure role descriptions are continuously updated and amended for advertising.
• Ensure vacancies are timeously loaded.
• Prepare shortlist for approval, screening of CV's and selection of interviewees.
• Set up interviews and coordination of psychometric assessments, feedback, and reference checks.

INDUCTION AND ONBOARDING 

• Ensure Inductions are prepared, and Onboarding is formally concluded for all new recruits as per SPUR Corporation Induction Policy.
• Ensure New User forms are completed and distributed to relevant departments.
• Ensure Employment contracts as well as all required documentation as per checklists are obtained and signed by all relevant parties (Provident fund, medical aid EEA1 ID's CV's, Certificates, licencing etc)
• Arrange office, stationery and IT requirements prior to commencement of employment.
• Arrange all the necessary orientation for day of commencement (staff photo, biometric, H&S induction etc).

SAGE SYSTEM UPDATE AND ADMINISTRATION

• Ensure the Sage People HR system is populated and maintained with up-to-date employee information.

BENEFITS ADMINISTRATION

• Processing of all forms and support documentation to ensure employees are registered for the various benefits such as medical aid and provident fund etc.
• Ensure completion and processing of signed applications for medical aid, transfers and or changes.
• Ensure completion and processing of provident fund applications.
• Timeously submit payroll input.

PROBATION ADMINISTRATION

• Ensure that probation interviews are timeously concluded and recorded.
• Follow up on to ensure probationary reviews are completed timeously for new employees.
• Capture all probation reviews on SAGE People

LONG SERVICE AWARDS ADMINISTRATION

• Ensure that employees receive the long service certificates and awards as per the SPUR Corporation policy.
• Prepare long service award letters to be signed by the Group HR Executive.
• Print long services award certificates for signature by the CEO.
• Arrange for distribution of the certificate, letter and vouchers (where applicable) to Line Managers before anniversary dates.

GENERAL HR ADMINISTRATION AND SUPPORT

• Provide HR support in the organisation.
• Capturing of Employee Relations warnings and disciplinary outcomes on Sage.
• Arrange Exit interview meetings between employees and PLC and ensure line managers complete and sign off the exit interview form.
• Capture all exit interviews on Sage People, scan and upload to e-folder and hardcopy files.
• Assist with expense claim submissions for the PLC Executive.
• Booking of flights and accommodation for the PLC team.
• Restaurants Visit - conduct Employee Audit.
• Monthly check -ins \ Onboarding of new starters at company owned restaurants.

Requirements

Knowledge and Experience Requirements

• Grade 12
• Tertiary Qualification (degree, diploma, or national certificate)
• Microsoft Office
• Minimum 2 - 3 years’ experience 

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Duties & Responsibilities:

Franchisor Profitability

• Attend Operations meetings to discuss status reports and action plans to improve stores turnover and standards.
• Attend follow up meetings as per the minutes.
• Monitoring branded product off takes and Central Kitchens off takes.
• Ensure timeous collection of debtors.
• Ensure timeous collection of declarations and turnover listings to facilitate checking of correct turnovers declared.
• Ensure that all relevant in-store strategic intent is in place and conduct follow ups in order to ensure maximum turnover is derived.
• Ensure all franchisee fees and advertising levies are collected / paid by the 15th day of each month. 

Franchisee Profitability

• Ensure that monthly financial analyses (income statements) are conducted and provide written guidance on improving net profit.
• Assist stores/area managers with the compilation of budgets and cash flows (daily / weekly / monthly).
• Ensure that all relevant in-store strategies are in place, i.e. marketing plans, monthly & weekly overhead budgets, incentives for management, ASPH strategies, staff and casuals and stock turn ratios etc.
• Spend quality time with area managers and spend time in stores to ascertain poor food cost/overhead practices and rectification thereof.

Protect the investment of the franchisees through proactive activity and maintenance of high standards

• Implement on-going follow ups on strategic intent.
• Ensure that monthly quality and hygiene report and 'C' follow ups are done within 10 days.
• Ensure that monthly service assessments and 'C' follow ups are done within 10 days.
• Training of management, casuals and staff, utilising material at the Operations manager’s disposal, e.g. videos.
• Attend Bi-monthly management meetings with owners and management, developing action plans for improvement.
• Utilise tools such as casual and management tests to determine root problems in stores.
• Arrange mystery shopper reports when necessary.
• Assist stores in post-training evaluation.
• Visiting stores to review quality of product, service and hygiene and assist when necessary.
• Demonstrating and following up of opening, 11h00 am, 17h00 pm and closing procedures.
• Organise Q-pro Audits for problematic stores.
• Implementing three (3) / six (6) month marketing plans.
• Ensure that R&M standards are acceptable.
• Initiating revamps and ensuring competitive advantage in the marketplace, i.e. modular PlayStations, Sony PlayStations, trains etc. 

Area Management

• Schedule training for new franchisees, staff and management.
• Assist with opening of new stores.
• Assist with upgrades, revamps & technical standards in the region.
• Ensure that the Training Centre has sufficient delegates.​​​​​​​

Secondary Functions

• Handle customer complaints immediately.
• Ensure that all promotions and relevant promotional material are available in store.
• Collect lease agreements.
• Collect franchise agreements.
• Collect customer care cards.
• Update Extranet/ Intranet information.
• Ensure all Head Office files and administration is kept up to date and organised. 

Discretionary Authority

• Provide an operations assessment grading.
• Provide a service assessment grading.
• Call a meeting between the Regional Heads and Directors/ COO in order to resolve operational problems in the store.
• Enforce buyers and suppliers nominated by our company.
• Request profit and loss statements from franchisees.
• Negotiate revamps.
• Implement strategies to improve the Brand and the franchisees position.
• Convert stores from 30 days to a COD account at Vector.
• Request Q-pro audit for the following;
• Failed hygiene audits
• Poor operational standards
• Enforce the retraining of management/casuals/staff at store level.
• Arrange mystery shopper reports.
• Draw up repairs and maintenance snag lists and ensure that they are completed by the set date.
• Implement marketing strategies in conjunction with the Spur Brand image.
• Debate Branded products viability.
• Organise Franchise Agreements to be signed.

Requirements

Minimum Requirements:

• Grade 12/ Matric.
• A qualification in Operations Management would be advantageous.
• SPUR in store operator and or existing area management experience.
• 3 years’ experience in restaurant senior management or elsewhere in restaurant industry preferable.
• Computer - MS Word, Excel, PowerPoint.
• Be in a possession of a Code 8 driver’s licence.