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At Varsity College we strive to ensure students acquire necessary real-world skills for their career and future life. We offer a balanced range of social and sporting activities as well as academic studies.We also believe in individual growth. With our smaller classes, students are given the opportunity to develop personal relationships with staff and the...
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The IIE's Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE Varsity College, Westville Campus is seeking outstanding Lecturers (Independent Contractor) to strengthen the teaching and learning capacity in the School of Engineering: IIE Bachelor of Engineering in Civil Engineering - BEng Civil.
- Earth Sciences 1B (ESCI5112)
Key Performance Areas:
- Preparation, conducting of lectures, tutorials, workshops, and seminars;
- Providing study guidance, learning support, consultation and mentoring of students;
- Initiation and development of module materials, including on-line and web-based materials;
- Marking and grading of student assessments;
- Module coordination and quality assurance;
- A range of administrative functions connected to the discipline and modules being taught;
- Involvement in relevant committees, workshops, task groups and other activities;
- Other duties commensurate to the position as required.
Other Job Requirements:
- Demonstrated capability to lecture, conduct tutorials and seminars at tertiary level in an effective manner in the core courses stipulated at the highest academic level;
- Expertise in e-learning programs such as Blackboard and Moodle;
- Up-to-date knowledge of curriculum areas being taught at the highest academic level;
- Demonstrated capacity to design, set and evaluate assessments at the appropriate level for the courses stipulated;
- High level of communication skills in verbal, written and electronic modes; and
- Proven high-level administrative abilities.
Minimum Education Requirements:
- Master's degree in Geology/Geotechnical Engineering
Minimum Work Experience Requirements:
- Lecturing experience in Earth Sciences.
- Work/consulting experience in Civil Engineering.
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The IIE's Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE Varsity College, Westville Campus has a vacancy for a Lecturer (Independent Contractor) for the below module:
- Advanced Databases (ADDB7311)
Competencies Required:
- Excellent Communication Skills
- Effective Classroom Management
- Good Organisational Skills
- Demonstrate an ability to manage work and self proactively
Minimum Education Requirements:
- Honours degree in Information Systems/Computer Science
- Alternatively, Honours degree with advanced database design or a similarly related field to the third year level.
Minimum Work Experience Requirements:
- Lecturing experience in SQL/database design and implementation/database administration
- Work experience as a database administrator/ programmer using databases.
go to method of application »
The IIE's Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
A Lecturer (Independent Contractor) vacancy exists at the Waterfall Campus in the School of Information Technology for the following qualification for the 2023 academic year:
- IIE Bachelor of Computer and Information Sciences in Application Development
Competencies Required:
- Communication Skills
- Online Technology & Communication Skills
- Organisational Skills
- Effective Classroom Management
- Open to Development
Minimum Education Requirements:
Ideal:
- An Honours degree in Information Systems or Computer Science.
Alternatively:
- Honours degree in a business-related field with IT modules to the 3rd year
Minimum Work Experience Requirements:
- Lecturing experience in general IT topics.
Knowledge of the following:
- Various roles for the IT professional and the personal, social, ethical, and legal impact arising from their work.
- Analysis of how various local and global professional standards apply to IT professionals.
- Effectively participate in a range of two way oral and written communication forms using appropriate intrapersonal and interpersonal communication skills and technologies.
- Use a variety of techniques to enhance working co-operatively and managing conflict as part of a team.
- Legal and Ethical Issues for IT Professionals.
- Gather information, critically evaluate the material, and use correct citation techniques when writing the material into an appropriate format.
- Git and GitHub.
- Work experience in an IT field.
- The candidate must have worked within the tertiary institution so that they understand what students will experience of tertiary institutions and what is expected from them.
- The candidate must have a solid understanding of academic skills and how to assist the students to incorporate these skills into their studies.
go to method of application »
The IIE's Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
A Lecturer (Independent Contractor) vacancy exists at the Waterfall Campus in the School of Information Technology for the following qualification for the 2023 academic year:
- IIE Bachelor of Computer and Information Sciences in Application Development
Competencies Required:
- Communication Skills
- Online Technology & Communication Skills
- Organisational Skills
- Effective Classroom Management
- Open to Development
Minimum Qualification Requirements:
Ideal:
- Honours in Information Systems/ Computer Science/Information Technology / Computing / Engineering (with IT, Data/Telecommunications, or similarly related modules)
Alternatively:
- Honours degree in one of the IT/computer related fields with networking or a similarly related field to the third-year level.
- Bachelor’s degree with networking or a similarly related field to the third-year level PLUS a postgraduate diploma in a related field or in education.
Minimum Work Experience Requirements:
- Lecturing experience in network engineering
Knowledge of the following:
- Data and Signals
- TCP/IP and OSI Models
- Types of networks and network protocols
- Data Transfer in Network Systems
- Bridging and Routing Systems
- Network Design Principles and Laws
- Transport and Application Layer Systems
- Quality of Service in Network Systems
- Git and GitHub
- Work experience as a network administrator or related position
- The candidate must have worked within the tertiary institution so that they understand what students will experience of tertiary institutions and what is expected from them.
- Certifications in networking will be an added advantage
- The candidate must have a solid understanding of academic skills and how to assist the students to incorporate these skills into their studies.
go to method of application »
Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE's Varsity College, Waterfall Campus has a vacancy for a Customer Relations Officer.
Duties and Responsibilities:
Student Registration and Academic Progression Counselling
- Facilitates consultations with students in cases where a change is required to their current registration contract, e.g. this could be for students who wish for change within a semester, between semesters or between years of study.
- Works with the Admission Centre to understand different curriculum scenarios (e.g. phase-in and phase-out- etc.) to ensure that student is advised correctly.
- Supports the Senior Customer Relations Officer, Campus Deputy Head and/ or Head: Academic Operations in co-ordinating the Retention Project on campus.
Active Student Engagement and Support
- Delivers the academic orientation programme for new and returning students by means of the programme information presentations, on overview of pertinent academic policies and an outline of the academic year etc.
- Manage the dissemination of policies (new and updates).
- Attends informal meet-and-greet sessions with students.
- Facilitates Programme information Session by addressing students in class with a view to explain and induction the students on the relevant policies and procedures that govern student life on campus.
- Facilitates follow-up Programme information Sessions by way of email broadcasts that occur throughout the year and that drip feed policy and procedure related information to the students as is deemed necessary by the Academic Operations Department.
- Conducts periodical class visits to canvas student concerns and share relevant information.
- Provides assignment submission support with regards to the correct anti-plagiarism tool applicable to the respective programme.
Student Query Resolution
- Resolves student queries via the appropriate channel/s within a committed time frame in line with the agreed Service Level Agreement for the Customer Relations Centre and escalates queries to the Senior Customer Relations Officer where appropriate.
- Captures details of all student contact made by the Customer Relations Centre on the academic system.
- Provides various letters/documents that are generated from the academic system on request by students.
- Assists with unresolved queries from The Students HUB and escalates queries to the Senior Customer Relations Officer where quires require further attention.
- Assists with the roll out of all relevant customer related surveys.
Cross Departmental Query Resolution
- Liaises with various departments on campus to stay up-to-date with any relevant changes or developments in those departments in order to enable the smooth processing of student queries.
Team Support, General & System Administration
- Responsible for ensuring all students notes are captured in the academic System.
- Maintains a good knowledge of products and policies in order to ensure that students are advised correctly.
- Identifies and flags student query trends and escalates these identifies trends to the Senior Customer Officer where required.
- Supports other member of other Customer Relations Centre team to ensure and drive the efficient resolution of student queries.
- Complies with The Protection of the Personal Information Act (POPIA) legislation relevant to the Customer Relations Centre.
- Supports and collaborates with other members of the Academic Operations team to ensure the efficient running of the Academic Operations department as a whole.
Competencies required:
- Advanced Interpersonal and communication skills
- Computer proficiency
- Planning & time management skills
- Results driven and able to handle pressure
- Professionalism
- Empathy
- Customer service driven/focused
- Advanced administrative and organisational skills
Minimum Qualification Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6). Advanced Diploma or Degree (NQF Level 7) advantageous.
Minimum Experience Required:
- Minimum of 2 years administrative and customer service experience, and 1 year of operational management/ project management experience.
Customer Relations Officer Working Hours:
Centre Core Hours:
- Monday to Thursday: 07h00 to 18h30
- Friday: 07h00 to 17h00
- Saturday: 08h00 to 13h00
Shift Hours:
Shift 1:
- Monday to Thursday: 07h00 to 16h00
- Friday: 08h00 to 17h00
Shift 2:
- Monday to Thursday: 09h30 to 18h30
- Friday: 07h00 to 11h00
- Saturday: 08h00 to 13h00
go to method of application »
Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE's Varsity College, Sandton Campus has vacancies in the School of Management for the following discipline:
Competencies Required:
- Technical Skills
- Communication Skills
- Organisational Skills
- Effective classroom management skills
- Open to the further development of teaching practice
- Demonstrate an ability to manage work and self proactively
Minimum Education Requirements:
Ideal:
- An Honours degree in Business Management; Strategic Management, or Entrepreneurship.
Alternatively:
- An Honours degree in one of the Business Management related fields (e.g. entrepreneurship, contemporary, general, strategic) with management to the third year of an undergraduate degree.
- A Bachelors degree with Business Management or a similarly related field (e.g. entrepreneurship, contemporary, general, strategic) to the third year level PLUS either an MBA/MBL or a postgraduate diploma in business or education.
Minimum Work Experience Requirements:
- Lecturing experience in general, contemporary and/or business management /strategic management/ entrepreneurship/ risk management/ supply chain and or logistics management/ project management.
- Work experience as a general or strategic manager/ risk management/ entrepreneurship/ supply chain management/ project management.
- Being involved in the process of analysis and the components and functions of optimisation in the operational process (Theory of Constraint).
- Having completed a Bachelor of Business Administration with business management as major up to third year and relevant industry experience.
- A Post-graduate diploma in Education could also be an added advantage if the candidate has obtained the relevant one up qualification within the field of Business Management.
go to method of application »
Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE's Varsity College, Sandton Campus has a vacancy for a Customer Relations Officer.
Duties and Responsibilities:
Student Registration and Academic Progression Counselling
- Facilitates consultations with students in cases where a change is required to their current registration contract, e.g. this could be for students who wish for change within a semester, between semesters or between years of study.
- Works with the Admission Centre to understand different curriculum scenarios (e.g. phase-in and phase-out- etc.) to ensure that student is advised correctly.
- Supports the Senior Customer Relations Officer, Campus Deputy Head and/ or Head: Academic Operations in co-ordinating the Retention Project on campus.
Active Student Engagement and Support
- Delivers the academic orientation programme for new and returning students by means of the programme information presentations, on overview of pertinent academic policies and an outline of the academic year etc.
- Manage the dissemination of policies (new and updates).
- Attends informal meet-and-greet sessions with students.
- Facilitates Programme information Session by addressing students in class with a view to explain and induction the students on the relevant policies and procedures that govern student life on campus.
- Facilitates follow-up Programme information Sessions by way of email broadcasts that occur throughout the year and that drip feed policy and procedure related information to the students as is deemed necessary by the Academic Operations Department.
- Conducts periodical class visits to canvas student concerns and share relevant information.
- Provides assignment submission support with regards to the correct anti-plagiarism tool applicable to the respective programme.
Student Query Resolution
- Resolves student queries via the appropriate channel/s within a committed time frame in line with the agreed Service Level Agreement for the Customer Relations Centre and escalates queries to the Senior Customer Relations Officer where appropriate.
- Captures details of all student contact made by the Customer Relations Centre on the academic system.
- Provides various letters/documents that are generated from the academic system on request by students.
- Assists with unresolved queries from The Students HUB and escalates queries to the Senior Customer Relations Officer where quires require further attention.
- Assists with the roll out of all relevant customer related surveys.
Cross Departmental Query Resolution
- Liaises with various departments on campus to stay up-to-date with any relevant changes or developments in those departments in order to enable the smooth processing of student queries.
Team Support, General & System Administration
- Responsible for ensuring all students notes are captured in the academic System.
- Maintains a good knowledge of products and policies in order to ensure that students are advised correctly.
- Identifies and flags student query trends and escalates these identifies trends to the Senior Customer Officer where required.
- Supports other member of other Customer Relations Centre team to ensure and drive the efficient resolution of student queries.
- Complies with The Protection of the Personal Information Act (POPIA) legislation relevant to the Customer Relations Centre.
- Supports and collaborates with other members of the Academic Operations team to ensure the efficient running of the Academic Operations department as a whole.
Competencies required:
- Advanced Interpersonal and communication skills
- Computer proficiency
- Planning & time management skills
- Results driven and able to handle pressure
- Professionalism
- Empathy
- Customer service driven/focused
- Advanced administrative and organisational skills
Minimum Qualification Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6). Advanced Diploma or Degree (NQF Level 7) advantageous.
Minimum Experience Required:
- Minimum of 2 years administrative and customer service experience, and 1 year of operational management/ project management experience.
Customer Relations Officer Working Hours:
Centre Core Hours:
- Monday to Thursday: 07h00 to 18h30
- Friday: 07h00 to 17h00
- Saturday: 08h00 to 13h00
Shift Hours:
Shift 1:
- Monday to Thursday: 07h00 to 16h00
- Friday: 08h00 to 17h00
Shift 2:
- Monday to Thursday: 09h30 to 18h30
- Friday: 07h00 to 11h00
- Saturday: 08h00 to 13h00
go to method of application »
Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE Varsity College Pretoria Campus has vacancy for Lecturer: School of Management (Independent Contractor) for the 2023 academic year.
Competencies Required:
- Excellent Communication and interpersonal skills
- Excellent Presentation Skills
- Assertiveness and dynamism
- Understanding of customer service in education
- Demonstrate an ability to manage work and self proactively
Minimum Education Requirements:
Ideal:
- Masters; PhD or DComm in Commerce, Public Administration; Business Management; Business Administration and/or Strategy with the core focus of research and/or modules on corporate social responsibility; sustainability or ethics.
Alternatively:
- MBL/MBA /MPA at NQF9 /DBL/DBA or any public administration or business management related qualification in which corporate social responsibility; sustainability or ethics was a core module/s and in which research was conducted with corporate social responsibility; sustainability or ethics aspects being covered
- Any other relevant Master’s degree in which public administration; corporate social responsibility; sustainability or ethics was a core module/s and good marks was obtained can be considered together with proven track record of lecturing experience.
Minimum Work Experience Requirements:
- Lecturing experience in public administration; management; and/or ethics at Honours; Masters or Doctoral level.
- Work experience as a manager within a company managing departments or units is an added advantage. Furthermore, experience as a general and/or strategic manager in which social responsibility, and sustainability was part of the manager’s portfolio.
- Research within the field of public administration; business management focusing of CSR and ethics with publications of articles within academic journals would be an added advantage as the lecturer should be able to incorporate research into the module offering.
- A Post-graduate diploma in Education could also be an added advantage if the candidate has obtained the relevant one up qualification.
go to method of application »
Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE's Varsity College Pretoria campus has a vacancy for a reliable Handyman to undertake upkeep and repair tasks at the interior or exterior of company premises. We will rely on you to keep our facilities in perfect condition by doing various odd jobs.
Skillful hands, competency with hand tools and technical knowledge are important parts of a handyman’s arsenal. You must be well-organized with strong general repair skills. A keen eye for detail and physical stamina are valued greatly in this job.
Duties and Responsibilities:
- Perform maintenance and light repairs.
- Set up venues as per instruction from Facilities Co-ordinator when needed.
- Paint and/or repair gaps or crevices (on walls, sidewalks etc.)
- Undertake light installation or carpeting.
- Look after and take accountability of tools and equipment in storerooms.
- Repair equipment or appliances where possible.
- Undertake minor plumbing or electrical work
- Assist contractors while on site with major electrical, plumbing work.
- Undertake duties as assigned or emergency tasks where needed or instructed by Facilities Co-ordinator.
- Identify and report the need for any repairs to line manager.
- Oversee subcontracted services on the campus under the direction of the Facilities Coordinator
- Perform regular inspections on the campus to identify items and areas requiring attention
- Responsible on occasion for the opening and closing of the campus.
- Responsible for sourcing quotes for campus, under direction of the Facilities Coordinator
- Will be based at the Pretoria campus.
- Any ad hoc duties as directed by the Facilities Co-ordinator.
Competencies required:
- Well-presented and good communication skills
- Well-organized
- Must have problem-solving skills
- Attention to detail
Minimum Qualification Requirements:
- Matric or equivalent
- Basic computer skills
- Basic math skills
Minimum Experience Requirements:
- Proven experience as handyman.
- Experience with hardware tools and electrical equipment.
- Basic understanding of electrical and plumbing.
Working Conditions:
- Own reliable transport
- Clear criminal record
- Minimum code B drivers license (Code EB preferred)
- Must Reside within a 20km radius of VC Pretoria campus
Preference will be given to candidates that meet the below requirements:
- Basic Electrical and Plumbing certification.
- Code EB drivers license.
- Basic Firefighting certification.
- Introduction of OHS (specific to Good House Keeping) certification.
- Basic Microsoft Word & Excel skills.
- Reside within a 10km radius of VC Pretoria campus
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Job Purpose:
The supervisor role will be required to observe student teachers that are studying the PGCE qualification at The IIE. The supervisor is required to visit a student teacher twice at a particular school. One observation will be for one lesson in the Senior Phase (Grade 7-9) and the other for Further Education in Training (Grade 10-12). The supervisor is required to provide developmental feedback and support the student teacher through an 8-week school based work integrated learning.
Competencies:
- Communication Skills
- Organisational Skills
- Effective Classroom Management
Minimum Education Requirements:
- A minimum of a 4-year BEd degree OR a three year Bachelor’s Degree (i.e., BSC, BCom, BA) + a PGCE.
- An Honours (NQF8) and or a master’s degree (NQF9) in Education or a related field will be advantageous.
Minimum Work Experience Requirements:
- A minimum of 5 years teaching experience in the associated phase (isenior phase or further education and training phase) in which they will supervise students.
go to method of application »
Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE's Varsity College, Online Centre has a vacancy for a Campus Deputy Head.
Duties and Responsibilities
Human Capital Management
- Manages performance of staff within reporting teams.
- Ensures that the Academic, Operations and Student Experience (Online Success Navigator/ Customer Relations Officer) staff teams have correct capacity.
- Adheres to company Human Resources processes and policies and ensures that reporting teams adhere to these processes and policies accordingly.
- Provides support to the team via mentoring, performance management and staff development.
- Interviews potential new staff members and makes recommendations to management.
- Ensures that staff have been trained and meet the requirements as set out by management in order to understand policy and procedure.
Budget Management
- Compiles departmental budgets.
- Manages budget projected versus actual.
- Manages spend on budget.
- Revises budget as and when required.
- Addresses overspending and under spending and takes remedial action.
- Reports to Campus Head on overspend and under spend and how the budget is being managed
Quality Assurance of Academic and Operations Delivery
- Oversees the Academic Department with allocation of OTs, programme management and operational delivery for the academic year.
- Assess results and supports students where necessary, e.g. host workshops if results are low or organises supplementary exams.
- Oversees campus compliance in respect of Group Internal Audits or any other audit which may present operational compliance and manages improvement plans.
- Continually reviews current systems and procedures in place to ensure that outputs are high quality and effective.
- Ensures that departments are working in line with The Independent Institute of Education (The IIE) policies and procedures.
Customer Service Delivery & Student Experience
- Continuously gathers and reviews student platforms and entry points of feedback to proactively align the campus student experience activities and interventions
- Supports and point of escalation to addresses student queries and connects the student to the correct member of staff to resolve queries
- Ensures multidepartment synergy and cohesion to ensure seamless student experience
- Manages the campus communication strategy to students regarding student academic, operational and student experience matters
- Consolidates and supports the delivery of the multidepartment plans and ensures synergy and cohesion across departments
- Plans and oversees the new student Orientation/ Onboarding program from an academic, operations and student experience perspective
- Supports the development of individual departmental plans as aligned to the overall brand customer service plan
- Oversees and manages fulfilment of Services Level Agreements (SLA's) across the various departments and external stakeholders
- Responsible for student retention in collaboration with the Head: Academic Operations and Manager: Online Teaching & Learning Manager/ Head Academic
Competencies Required:
- Advanced Communication
- Advanced Interpersonal
- Analytical
- Organisational
- Time Management
- Decision Making
- Problem Solving
Minimum Qualification Requirements:
- Advanced Diploma / Bachelors Degree (NQF level 7) in Marketing or related field
Minimum Work Experience Requirements:
- 6 Years in a Senior Management Role in the Education Environment
go to method of application »
Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE's Varsity College, Online Centre has a vacancy for a Full Time Lecturer : School of IT.
Duties and Responsibilities:
Lecturing
- Lecture on programmes (must lecture on an IIE qualification) across various modes of delivery where relevant.
- Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery.
Lecturer Development and Support
- Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations.
Student Development & Support
- Championing/leading and managing academic development and support for a specific programme and its students.
- Tracking student success and implementing support interventions where required.
Research & Scholarship
- The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards IIE MSA achieving its annual research output targets.
Competencies required:
- Superior communication (written and verbal) and organisational skills.
- Demonstrated ability to manage work and self proactively.
- Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice.
- Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance.
- Passion for Customer Service.
- Experience in the use of technology to enhance learning is an added advantage.
Minimum Education Requirements:
- Master’s degree in Information Systems/ Computer Science or
- Registered for PhD degree in Information Systems or Computer Science. Candidates with PhD degree will be advantageous.
Minimum Work Experience Requirements:
- Lecturing experience in programming
- Work experience as a software developer/ application developer/ programmer
go to method of application »
Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE Varsity College, Online Centre has a vacancy for an Academic Support Co-ordinator. NB These positions may be based at either Cape Town Office or the Online Centre in Waterfall.
Duties and Responsibilities:
Academic Department Administrative Support
- Responsible for the day-to-day administrative support of the VCO Academic department across the designated School and Programmes.
- Compiles, manages and distributes academic reports as required by the School’s Programme Manager
- Captures student notes in the academic system as and when required.
- Collaborates with other members of the Academic team (and other departments when applicable) to prepare for and meet the requirements for the campus PULSE and Groups Internal Audits.
- Provides academic and administrative support during the registration period, including calling for student retention initiatives.
- Supports the Coordinator T&L with the Student Evaluation of Teaching (SETS) requirements.
- Attends the Academic department meetings and records minutes at these meetings when required.
- Assists with student disciplinary hearings as and when required.
- Meets project deadlines as determined by the National office and/or the Manager: Online Teaching & Learning
Independent Contractor (Lecturer) Administration Management
- Responsible for day-to-day administrative management of the Online Tutor (Independent Contractor) team associated with the relevant School.
- Supports the Programme Manager/s in managing the Online Tutors and addresses or directs their queries timeously and accurately.
- Monitors the OT’s administrative performance, for example: the timeous submission of timesheets and documentation aligned with audit requirements and company policy.
- Captures information on the Direct Academic Student Engagement (DASE) tracker and ensures that this tracker is kept up-to-date and accurate at all times.
- Manages OT loads by way of module allocations i.e Direct Academic Student Engagement tracking (DASE/non-DASE) to ensure the permissible maximum hours are adhered to and are not exceeded.
- Manages and notifies the relevant OTs of any changes that may affect their designated programmes.
- Collaborates with relevant parties (Manager: Online T&L, Programme Managers and the Junior HR Officer: Academic) to advertise vacancies.
- Applies for Academic (Classification of Educational Subject Matter: CESM) approval on the HR & Payroll System to determine what module/s each Independent Contractor is approved to facilitate, and ensures that approvals are awarded by the Central Academic Team (CAT) prior to giving the Junior HR Officer: Academic the details to draw up the relevant Independent Contractor related Annexures.
- Collaborates with the Junior HR Officer: Academic on the OTs appointment process to ensure that the process is streamlined, and all audit and policy/process requirements are met prior to any Independent Contractor Agreement being issued or work being offered or carried out.
- Provides the Junior HR Officer: Academic with the relevant information needed to complete the Independent Contractor Agreements and associated Annexures.
- First level approver for the OT timesheet approval process on the HR & Payroll system.
- Collaborates with the JR HR to fulfil the timesheet approval function and checks timeously in the HR & Payroll system on a monthly basis in accordance with the payroll deadlines to ensure that all timesheets are approved, and any queries are resolved before the timesheet cut-off date.
- Works with Academic Department in driving Online Tutor evaluations.
- Ensures that all new OTs are invited to attend the semester Online Induction and Orientation sessions as part of their onboarding process.
Campus Synergy & General
- Assists the Academic department with the co-ordination of online academic workshops when required.
- Assists in identifying at risk students and OTs and directs academic related queries to the relevant Academic team member timeously.
- Addresses queries with the relevant National office Academic Support team members, and rolls-out directives or projects as and when required.
- Collaborates with all departments to facilitate optimal performance within the portfolio or scope of duties.
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the role.
Competencies required:
- Advanced administrative and organisational skills
- Computer and system proficiency
- Problem solving skills
- Advanced communication
- Time management & prioritisation skills
- Best suited to a friendly, organised and methodical person who works accurately and able to handle pressure
Minimum Education Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6). However, candidates in their final year of their studies (NQF Level 6) who are currently employed in the company will also be considered for the role.
- Advanced diploma or Degree (NQF Level 7) advantageous
Minimum Work Experience Requirements:
- Minimum of two years administrative experience, ideally within a tertiary academic environment
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Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE Varsity College, Online Centre has a vacancy for an Admissions Officer.
Duties and Responsibilities:
Student Application & Admission Administration
- Collaborates with the campus Student Recruitment team to generate student admissions related queries
- Follows up with the Student
- Recruitment team for missing student information in order to finalise all student admissions related queries
- Evaluates student admissions against the set admission criteria and communicates the appropriate outcomes
- Liaises with the campus Student Recruitment team during the admission evaluation process and assessment
- Escalates admission queries to the Senior Admission Officer or Admissions Manager
- Liaises with the campus Student Recruitment team on the management of admission waitlists
- Liaises with the campus Student Recruitment team on the management of declined admissions and expired offers and the issuing of new offers of study
- Documents management and issuance of appropriate admission letters
- Determines conditions associated with student admission and follows up on them thereafter
- Determines the eligibility of the admittees onto academic programmes
- Tracks student admissions through to registration
- Reports on admission progress to the Senior Admission Officer
- Adheres to established service level agreements of the admissions process set by the organisation
- Works with the Finance department on finance related issues of admission
- Works with the Senior Admission Officer to ensure admission compliance for the campus
- Works with the Admissions Manager on national admission projects
Student Registration Administration
- Checks pre-requisites for 1st to 2nd semester
- Verifies registrations against the admission criteria
- Checks the accuracy of student registration information on an ongoing basis
- Manages the de-registration and transfer process, and thereafter sends to the Finance department for processing
- Checks the National Senior Certificate (NSC) exception reports on a weekly basis
- Follows up on all outstanding documentation and uploads once received
- Determines eligibility and captures academic credits
- Determines maximum completion time and credit load of such registrations
- Allocates student grouping in line with campus scheduling requirements
- Maintains student files for a period of two years before archiving the files in line with the data retention regulations of the Protection of Personal Information Act (PoPIA)
- Ensures compliance of international students from a document perspective
- Adheres to the International Student Policy/Procedure and updates reports regularly
- Re-audits all registration files in line with the stipulated deadline for the Data Verification Report
- Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF) qualifications, study visas and all conditional acceptance - including remarks, international Students and all outstanding documentation
- Tracks and monitors conditional admissions throughout the year such as one module outstanding / Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined National Senior Certificate (NSC ) / study visas and all other ad hoc conditional admissions
- Adheres to the established service level agreements of the registration process set by the organisation
- Drafts letters for current students such as; Proof of Registration letters, Travel letters, Medical Aid letters, Universities South Africa (USAF) letters, SAQA letters and Study Permit letters
Reports & Other
- Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the Admission Centre
- Performs other ad hoc administrative and/or reporting duties as and when required
Competencies required:
- Superior interpersonal and communications skills
- Computer proficiency
- Planning skills
- Time management skills
- Deadline and results driven
- Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure
Minimum Qualification Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6). Advanced Diploma or Degree (NQF Level 7) advantageous
Minimum Work Experience Requirements:
- Minimum of 2 years admissions experience
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Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE's Varsity College, Online Centre has a vacancy for an Information Specialist.
Duties and Responsibilities:
Management of the Information Centre (Information Centre Administration)
- Manage the day-day activities of the Information Centre in an academic environment.
- Manage the routine operations of the inter-Information Centre loans and request service.
- Manage and control facility, computer usage and ensure effective administration of periodicals.
- Liaises with departments within The IIE's Varsity College to ensure efficient support, i.e. assignment capacity.
- Establish and maintain effective working relationships with academic staff and students, as well as external bodies such as suppliers.
- Prepares reports related to Information Centre and information services.
- Develops and maintains a hybrid information collection.
- Edits, classifies, index information sources and distributes new materials for cataloguing to the information Centre Manager.
- Supervises the assistant staff and student assistants.
- Assists with the provision of information services in a digital environment.
- Assists with managing all auxiliary services such as copying, reproduction and digitization.
- Manages and controls good conduct in learning spaces.
- Monitors the performance of all functions of Information Centre systems.
- Liaises with the Capacity Management and Timetabling Centre to ensure that lectures have all the academic material they require for presenting lectures including sourcing teaching resources from publishers.
- Ensures that The Independent Institute of Education (The IIE) Policies and Procedures are adhered to.
- Provides feedback to the Information Centre Manager and Head: Academic on all Information Centre related issues.
Provision of Information Services and User Information
- Conducts class visits and live interactive training sessions for students and lecturers.
- Facilitating and supporting learning by teaching information literacy skills to students and staff, within classrooms and virtual learning environment.
- Assists students with Academic writing, referencing and search skills.
- Trains students and lectures on how to use the Information Centre database to enable them to do research and access the information required, e.g. Ebscohost, Juta Law and HeinOnline.
- Conducts presentations during Student Information sessions/ Digital Literacy Classes and Lecturer Information briefings.
- Provides guidance to students on academic writing and referencing styles.
- Support academic staff with literature searches using research databases, printed resources and the internet.
- Addresses user enquires.
- Keep up to date with new developments, innovations in the Information Centre sector and participate in professional groups and Professional Learning Networks.
Research Output and Academic Support
- Measuring research impact and develop best practices for use of information.
- Postgraduate research support to students by educating and providing academic support.
- Research support to academic staff.
- Assist students to find academic research material and provide support on research related queries.
- Play an active role in research by performing own research and produce research output and activities.
Information Centre Resources Marketing
- Designs posters and Information Centre packs to market Information Centre resources on the campus.
- Arranges monthly displays according to the calendar set out by the Information Centre Manager and the Student Relations Manager, so as to align themes.
- Innovative marketing and promotion of information Centre resources.
- Market, promote and co-ordinate awareness campaigns pertinent to the Information Centre.
General Administration
- Maintains records for payment of invoices.
- Monitor the performance of all functions of Information Centre automated Information Centre systems.
- Update new books on the Sirsi Dynix to ensure accurate record keeping.
- Collection development, maintenance and management of Information Centre resources.
- Recruit and train student assistants.
- Conduct bi-annual stocktaking project and compile a report.
Competencies required:
- Interpersonal and communications skills
- Coaching and mentoring skills
- Problem solving skills & Time management skills
- Best suited to a friendly, organised person who works accurately and is able to handle pressure
- Information & Digital Fluency Skills
- Digital literacy skills
- Working knowledge of MS Word, Excel, and PowerPoint
- Understanding of library related technology (e.g. Law online databases, Sirsi Dynix, Emerald, Ebscohost, Sabinet. etc.)
- Multi literacy Skills
- Innovative and Energetic
- Producing own Research
Minimum Qualification Requirements:
- Minimum of Bachelor's Degree in Library and Information Science or B.
Minimum Experience Requirements:
- Minimum of 3 years experience in an Academic library.
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The IIE's Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE)
The IIE's Varsity College, Online Centre has a vacancy for a Student Advisor (Distance).
Duties and Responsibilities:
Database Capturing and Integrity
- Ensure all database (interest cards, telephonic enquiries, walk-ins) secured is captured accurately and in full on STASY.
- For leads that are integrated into STASY (e.g. website leads, online applications etc.) ensure that all additional student personal information is captured.
Consultations
- Ensure all database (interest cards, telephonic enquiries, walk-ins) secured is captured accurately and in full on STASY.
- After the initial telephone call, send all necessary information via email.
- Responds to and consults with, if necessary, all applications not yet consulted with.
- Conducts follow up calls with all enquiries within 5 working days of initial contact.
Applications
- Secure applications by following the consultation process with all leads and enquiries.
- Follow up with unpaid online applications to secure payment and necessary certified supporting documentation.
- Complete required weekly follow up calls to secure applications.
- Achieve set individual application targets as determined by Head: Student Recruitment (Distance).
- Drive applications to accept offer of admission and pay the required pre-registration fee.
Registration Targets
- Achieve individual registration target as determined by Head: Student Recruitment (Distance).
Stakeholder Management and Customer Service
- Internal customer points to note - interaction with his/her team members, interaction with other campus staff outside his/her team, interaction with Campus Senior management and Campus Head.
- Manages relationships in accordance with policies, procedures and legal requirements.
- Ensures and enables clear and open communication between the stakeholders and the brand.
- Conducts regular meetings with stakeholders.
Competencies required:
- Telephone Etiquette
- Advanced Oral & Written Communication
- Interpersonal
- Time Management & Planning
- Willingness to Learn
- Customer Service Focused
- Target driven with an ability to handle pressure
Minimum Education Requirements:
- 3 Year Diploma / Bachelors Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar
Minimum Work Experience Requirements:
- Minimum of 2 years Sales Consultant/ Customer Relations Consulting experience.
go to method of application »
Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE)
The IIE's Varsity College, Online Centre has vacancies for Results Administrators (X2).
Duties and Responsibilities:
Credit Accumulation
- Assists with the capturing of students' automatic credits on the academic system
- Ensures that all data entries for the summative assessment calculation have been complied with
- Ensures that the summative assessment outcome is correct and thereafter is responsible for the release of these results on the student portal
Post Assessment Mark Collation
- Co-ordinates the marking process with lecturers and ensures these marking deadlines are adhered to and managed according to the timeline
- Co-ordinates the marking deadlines with the relevant Programme Manager to ensure there are no delays in the process
- Ensures that result capture sheets are emailed to lecturers timeously for electronic completion
- Captures the results / imports result capture sheets into the academic system
- Completes regular audits on all activity logs relating to the marking process and ensures that all scripts are accounted for at any given point in time
- Ensures that all Integrated Curriculum Engagement (ICE) results are captured by the lecturer outside the system
- Facilitates the process of Individual Integrated Curriculum Engagement (ICE) task marking by managing the milestone dates with lecturers
- Proactively applies early detection mechanisms to ensure that student queries relating to results discrepancies are minimal during peak assessment time
- Verifies scripts received against the marks captured on the mark sheet for the Online Centre and submits the mark sheet to the Online Centre for processing on the academic system thereafter
Cumulative Assessment Mark Release (Formative)
- Captures all formative assessment results
- Compiles the Question by Question analysis when requested
- Ensures that all results entries captured for the Cumulative Assessment (CASS) calculation have been complied with
- Ensures that the cumulative assessment determination results also include ICE (Integrated Curriculum Engagement) assessment results
Internal Moderation
- Supports the campus Academic department in accessing scripts required for the internal moderation and decentralised marking process, as well as for the marking centre
- Assists with the selecting and scanning of scripts for moderation and completing the activity logs pertaining to the steps involved in results processing, moderation and storage of an assessment
- Liaises with the relevant Programme Manager responsible for deciding which scripts are moderated, and once confirmed, prepares all documents required for the moderation process to take place
- Updates the Internal Moderation Tracking Grid accurately and timeously
External Moderation
- Assists with scanning necessary scripts and uploading them on to the moderation tracking system and assigning this to the relevant Central Academic Team (CAT) member
- Completes the Moderation Control Sheet (MCS) to be included with every set of External moderation
- Ensures that the Moderation Control Sheet (MCS) and scripts/Portfolios of Evidence (POE's) are attached and assigned to the relevant Central Academic Team (CAT) and the Head of Programme (HOP) outcome is actioned correctly as per the release instruction on the MCS at campus level
- Updates the External Moderation Tracking Grid accurately and timeously
Post Assessment Mark Release
- Ensures that results are captures accurately against the script
- Ensures that results capturing is up-to-date and released timeously on the system for students to view their system
- Notifies students with overdue accounts of supplementary entry requirements where applicable
Script Viewing and Remarks
- Identifies and co-ordinates script viewing requests made on The Student Hub reports and informs the Academic department to arrange a viewing appointment with the student
- Identifies and co-ordinates remark requests made on The Hub and checks that payment has been made in respect and co-ordinates the remark with an appropriate marker thereafter
- Follows up on the remark process to ensure that it happens within the allotted time
- Ensures that the correct outcome is applied once the remark has been completed and returned to the Results Centre as per policy
- Flags any marking discrepancies or concerns with regards to moderation and remarks with the relevant Academic staff member
- Responsible for the archiving of scripts and Portfolios of Evidence (POE's) for on and off site storage in line with the policy
Team Support & General
- Assists with campus specific projects/ events (e.g Graduation, Open Day etc)
- Collaborates with all departs on campus to facilitate optimal
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to Results Centre
Competencies Required:
- Advanced Interpersonal and Communications skills
- Computer and System Proficiency
- Planning & Time Management Skills
- Results Driven and able to handle pressure
- Highly Ethical
- Systematic with an Eye for Detail
- Advanced Administrative and Organisational skills
Minimum Education Requirements:
- Minimum of a Higher Certificate (NQF level 5), National Diploma (NQF level 6) or above advantageous
Minimum Work Experience Requirements:
- Minimum of 2 years administrative experience
go to method of application »
Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE Varsity College , Nelson Mandela Bay Campus has a vacancy for a Senior Customer Relations Officer.
Duties and Responsibilities:
Student Registration and Academic Progression Counselling
- Facilitates consultations with students in cases where a change is required to their current registration contract, e.g. this could be for students who wish to change within a semester, between semesters or between years of study.
- Liaises with the Admission Centre and Academic team on all relevant registration related queries.
- Works with the Admission Centre to understand different curriculum scenarios (e.g. phase-in and phase-out etc.) to ensure that the student is advised correctly.
- In collaboration with the Campus Deputy Head and/or Head: Academic Operations and/or Deputy Head: Academic Operations, the Senior Customer Relations Officer supervises the Customer Relations Centre during the Retention Project on campus so as to ensure students are correctly advised and counselled with regards to academic progression and the timeous completion of registration contracts for the new academic year.
Active Student Engagement and Support
- Delivers the academic orientation programme for new and returning students by means of programme information presentations, an overview of pertinent academic policies and an outline of the academic year etc.
- Manages the dissemination of student related policies (new and updates).
- Attends informal meet-and-greet sessions with students.
- Facilitates Programme Information Sessions by addressing students in class with a view to explain and induct the students on the relevant policies and procedures that govern student life on campus.
- Facilitates follow-up Programme Information Sessions by way of email broadcasts that occur throughout the year and that drip feed policy and procedure related information to the students as is deemed necessary by the Academic Operations department.
- Conducts periodical class visits to canvas student concerns and share relevant information.
- Provides assignment submission support with regards to the correct anti-plagiarism tool applicable to the respective programme.
Student Query Resolution
- Resolves student queries via the appropriate channel/s within a committed time frame in line with the agreed Service Level Agreement for the Customer Relations Centre, and escalates queries to the other Centres of Excellence where appropriate.
- Ensures that details of all student contact made by the Customer Relations Centre is captured on the academic system accurately and timeously.
- Provides various letters/documents that are generated from the academic system on request by students.
- Liaises with The Student HUB on queries that are unresolved or may require further attention to ensure that they are resolved timeously.
- Assists with the roll out of all relevant customer related surveys.
Cross Departmental Query Resolution
- Liaises with various departments on campus to stay up-to-date with any relevant changes or developments in those departments in order to enable the smooth processing of student queries including those that require escalation.
Team Support, General & System Administration
- Responsible for ensuring all students notes are captured in the academic system.
- Supports the Head: Academic Operations in supervising the Customer Relations Centre team and providing them (and others) with training as and when required.
- Carries out an in-depth analysis of student query trends and customer satisfaction survey feedback with the respective stakeholders to identify items that require action or attention and to assess areas of success for continued improvement and development purposes.
- Consults with the Head: Academic Operations to ensure that the Customer Relations Centre is adequately staffed during the Centre's operating hours so as to facilitate and promote the smooth running of the Centre.
- Supports members of the Customer Relations Centre team to ensure and drive the efficient resolution of student queries.
- Supports and collaborates with other members of the Academic Operations team to ensure the efficient running of the Academic Operations department as a whole.
- Ensures compliance to The Protection of Personal Information Act (POPIA) legislation relevant to the Customer Relations Centre.
- Provides support to the team via performance management and management of leave.
- Drives product and policy knowledge within the Customer Relations Centre in order to ensure that students are advised correctly.
Competencies Required:
- Advanced Interpersonal and Communications skills
- Computer Proficiency
- Planning & Time Management skills
- Leadership skills
- Results Driven and able to handle pressure
- Professionalism
- Empathy
- Customer Service Driven/Focused
- Advanced Administrative and Organisational skills
Minimum Educational Requirements:
- Minimum of an Advanced Diploma or Degree (NQF Level 7). However, candidates in their final year of their studies (NQF Level 7) who are currently employed at the company will also be considered for the role.
Minimum Work Experience Requirements:
- Minimum of 3 years administrative and customer service experience, 2 years operational management / project management, and 2 years leadership / supervision experience for external candidates.
go to method of application »
Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE's Varsity College, National Office has a vacancy for a Head Of School: Humanities and Social Sciences.
NB. This position may be based at our National Office in either Durban, Cape Town or Johannesburg.
Duties and Responsibilities:
Academic Leadership & Management
- Develop and implement the strategic plan for the School in conjunction with the long-term vision of the Independent Institute of Education (IIE) Varsity College as a quality higher education provider.
- Provide academic leadership for the undergraduate, post-graduate and continuing professional development (CPD) of the School.
- Review and implement changes to the existing programmes curriculum.
- Develop new programmes in collaboration with The Central Academic Team Heads of Programme for accreditation and curriculum material development in the cognate area.
- Manage and lead the interface with Independent Institute of Education (IIE) in the subject discipline within the School.
- Develop and drive the implementation of relevant teaching and learning initiatives (i.e. blended learning) in the cognate area based on current industry and research trends.
- Provide knowledge and expertise on an appropriate teaching model to provide optimal delivery of curriculum, teaching, learning and assessment.
- Plan resource allocation for all aspects of running a successful programme e.g. Moot courts, Careers Fair, Programme Co-ordinators and training contracts.
- Support and develop the national and campus academic teams in the delivery of the Teaching, Learning and Assessment strategies, e.g. Smart boards, Learning Management Systems (LMS) training and other relevant technology based applications.
- Provide specialist knowledge and support to the national marketing team for the development of a marketing strategy for the School.
- Analyse and report on students’ academic results: throughput rates, progression rates, graduation and completion rates on a national basis and ensure appropriate interventions are implemented where necessary.
- Participate in key IIE governance structures and committees. (PCC, Faculty Boards, Academic Planning & Development Committee, Examinations Committee, Brands Results, Postgraduate & Research committee)
Industry and Professional Management
- Act as Brand Ambassador to external stakeholders in the profession and partnership building.
- Develop and maintain relationships with industry in the profession which includes industry placements of students, sponsorships and professional expertise.
- Academic positioning of Varsity College professional training and development for the world of work.
- Facilitation of, and involvement in professional and scholarly activities e.g. Society of Law Teachers.
- Serves as the key liaison with professional and academic partners in the cognate area.
- Represent the Independent Institute of Education (IIE) and Varsity College on external partner faculty boards, committees and professional bodies.
- Facilitates compliance with partners and provider's policies, regulations and procedures
Teaching, Supervision and Research
- Actively teach and/or supervise in a specialist field to serve as an exemplar of best practice
- Create and foster a culture of research and scholarship in the School
- Actively contribute towards the research output of the School and the institution
- Provide thought leadership – opinion pieces written and published in (social) media to build academic credibility in the wider SA.
Campus Support
- Work closely with the campus Programme Manager and support the development of that role at each campus.
- Implement a formal communication structure within the School, at a campus level through the Programme Manager
- Support the campuses in the recruitment, selection, approval and development of the teaching team in the cognate area. Approve all lecturer allocations per module *** (school specific).
- Communicate with the campuses on new developments, recommendations and trends and facilitate troubleshooting relevant to issues within the School
- Support the campus in the operation of a bursary programme sponsored by industry (where applicable)
Competencies Required:
- Leadership and management skills
- Professional communication skills
- Organisational and planning skills
- Ability to analyse and interpret data
- Attention to quality and detail
Minimum Education Requirements:
- Qualification: PhD/ Masters (dissertation submitted for examination) OR equivalent in relevant School.
Minimum Work Experience Requirements:
- Minimum of 5 years Teaching and Learning experience (preferably in teaching environment).
- Qualifications and experience in academic work relevant to offerings in the School.
- Some industry experience related to the field/s –either as employment or consultancy
go to method of application »
Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE Varsity College, has two vacancies for Credit Controllers(fixed term contracts).
NB. positions may be based at either our Waterfall National Office, Durban North or Westville Campus.
Duties and Responsibilities:
Collections/Handovers
- Collections on outstanding accounts as per assigned aging
- Following protocol in line with Standard Operating Procedures when dealing with different aging buckets
- Meeting monthly collection targets and reducing portfolio risk
- Ensure that all payment plans are adhered to
- Escalation and assistance of account related queries (Billing/statements/Payments)
- Ensure follow-ups are done on PTP's (Promise to pay) made on specific dates
- Ensure all debit order returns are dealt with immediately and account payers are contacted to settle arrears and informed of rejection fee. First priority is to re-activate rejected debit order
- Manage holds on all accounts (current to be removed/arrears to be added)
- Ensure suspensions/Handover list are sent to Debtors Manager first to be checked and then campus
- Ensure confirmation is received from campus when suspension and handover is complete
- E-mails/Letters on overdue accounts must be sent at the appropriate time and in accordance with aging bucket
- Detailed notes to be inserted for each account monthly as per assigned Age.Relevant contact information and debit order details if applicable must be confirmed.
Administrations/Customer Service
- Credit balance investigations and updating status/notes on portal
- Assisting with campus finance administration functions as and when required
- Assisting and dealing with queries via FreshDesk (VC Assist) as and when required
- Assisting with other adhoc task when required
- Build sustainable relationships with internal and external stakeholders through open and interactive communication
- Handle account payer/student queries or compliants and provide appropriate solutions and alternatives.
Quality Management and Reporting
- This will include the evaluation of all other KPA (Key Performance Area)
- Items such as quality of work, deadlines met and query handling will be checked
- Quality of e-mails, calls and letters sent will also be evaluated
- Information sent and response to campus team. Queries logged and resolved.
Competencies Required:
- Knowledge of Full Function Credit Control
- Knowledge of Accounts Receivables/Debit Orders /Bank Statements
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external departments
- Good Interpersonal skills/Customer Service driven
- Analytical and Problem solving skills
- Sound numerical skills
- Best suited to a friendly, organised person who works accurately and is able to handle pressure
- Honest, trustworthy and ethical
- Time management skills
- Ability to work in a team
- Ability to produce basic reports using Microsoft Office
Minimum Qualification Requirements:
- Minimum of Matric, Credit Management / Bookkeeping /Financial qualification advantageous
Minimum Work Experience Requirements:
- Minimum of 2-5 years credit control experience
go to method of application »
Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE Varsity College Cape Town Campus is seeking outstanding Independent Contractor Lecturers to strengthen the teaching and learning capacity in the School of Engineering for Bachelor of Engineering in Civil Engineering – BEng Civil in the following disciplines for the 2023 academic year:
- Earth Sciences
- Mathematics
- Mechanics
- Civil Engineering - Design
- Civil Engineering - Society & Practice
Key Performance Areas:
- Preparation, conducting of lectures, tutorials, workshops, and seminars;
- Providing study guidance, learning support, consultation and mentoring of students;
- Initiation and development of module materials, including on-line and web-based materials;
- Marking and grading of student assessments;
- Module coordination and quality assurance;
- A range of administrative functions connected to the discipline and modules being taught;
- Involvement in relevant committees, workshops, task groups and other activities;
- Other duties commensurate to the position as required.
Other Job Requirements:
- Demonstrated capability to lecture, conduct tutorials and seminars at tertiary level in an effective manner in the core courses stipulated at the highest academic level;
- Expertise in e-learning programs such as Blackboard and Moodle;
- Up-to-date knowledge of curriculum areas being taught at the highest academic level;
- Demonstrated capacity to design, set and evaluate assessments at the appropriate level for the courses stipulated;
- High level of communication skills in verbal, written and electronic modes; and
- Proven high-level administrative abilities.
Minimum Education Requirements:
- Master’s degree in the specified discipline/s.
Minimum Experience Required:
- At least 3 years’ lecturing experience in a similar higher education role at a tertiary institution.
go to method of application »
Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
The IIE's Varsity College, Cape Town Campus has a vacancy for a Credit Controller , the position is based in Waterfall National Office (Midrand).
Duties and Responsibilities:
Administration/Collections/Handovers
- Assist with all campus administrative related activities: (Bank Statements/ Credits/Journals/ Refunds/Billing/Debit Orders/Banking/Bursaries/Cancellations/Transfers/Payment Plans).
- Processing adjustments on D365.
- Attend to additional ad-hoc administrative duties as and when required.
- Attend to queries escalated by the centralised debtors department.
- Accurately processing of weekly banking from the cash office (Credit/Debit).
- Investigation of credit balances.
- Assist with processing of applications for when students.
- Collections on debtor's accounts as and when required.
- Negotiate and maintain payment arrangements and document Acknowledgement of Debt (sign off by Head: Finance/Debtors manager).
- Ensure required call output target is achieved (20-30 Quality calls daily).
- Place hold on STASY (debtors portal) when accounts are in arrears.
- Informs students in person that they have been suspended from attending classes.
- Compilation of contracts/statements/Account payer's documentation for handed over files to be sent to pre-legal.
- Changing of account status to pre-legal on STASY (debtor's portal).
- Attend to queries relating to pre-legal files.
Bank Statements
- Accurate processing of daily bank statements.
- Ensure all debit orders returned unpaid from the bank are dealt with immediately. Re-activation of failed debit orders.
- Accurate processing of unallocated payments.
- Processing of debit orders on the Absa banking system (1st/15th/25th) of each month.
- Distribution of payment batches.
- Accurate processing of legal payments on pre-legal accounts (active/bad debt write off's).
- Identifying payments for other campuses and escalating to Head: Finance to process transfer.
- Accurate processing of card payments.
Customer Service
- Communicates with internal departments as and when required in order to maintain an accurate position on students accounts.
- Attend to walk in account payers/finance queries.
- Build sustainable relationships and trust with students/account payers through open and interactive communication.
- Handle account payers complaints, provide appropriate solutions and alternatives.
- Assist with Fresh Desk (VC Assist) as and when required to resolve student/payer queries.
- Resolving queries logged by central team via FQMS (Finance management system).
Quality Management & Reporting
- Senior Credit Controller who in turn will collate and send to Head: Finance and Debtors Manager. This could be weekly, bi-weekly or monthly.
- Quality of work to be reviewed by Senior Credit Controller/Head: Finance (Meeting deadlines, communication (inbound/outbound), allocations, processing of credits, notes on debtors portal, holds on accounts, follows Standard Operating Procedure).
- Maintenance of working file on a daily basis. All fields must be completed accurately in-order for any user to convert into reports.
- Manage query resolutions received from internal and external stakeholders.
Competencies Required:
- Knowledge of Full Function Credit Control
- Knowledge of Accounts Receivable/Debit Orders/Bank Statements.
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external departments.
- Good interpersonal skills/Customer Service driven.
- Analytical and Problem solving skills.
- Sound numerical skills.
- Best suited to a friendly, organised person who works accurately and is able to handle pressure.
- Honest, trustworthy and ethical.
- Time management skills.
- Ability to produce basic reports using Microsoft Office.
Minimum Education Requirements:
- Minimum of Matric, Credit management/Book keeping/Financial qualification advantageous
Minimum Work Experience Requirements:
- Minimum of 2 years credit control experience
Method of Application
Use the link(s) below to apply on company website.
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