Job Vacancies at Faircape Group

Duties include but is not limited to the following:

The Carer is responsible for implementing the approved care plan by directly providing practical, physical, social and emotional care for residents at the healthcare centre. Carers all contribute to creating a therapeutic and relaxing environment.

Handover

• Take part in handover process according to ISBAR with opposite shift
• Communicate all observations regarding residents to the opposite shift
• End shift after handover is completed

Administration & Reporting

• Chart and timestamp all activities on ECP as per procedure
• Report to Duty Sister any changes or causes of concern in a resident’s condition

Patient Care (according to care plan)

• Attend to all activities as per the ECP care plan per resident and chart activity accordingly, including but not limited to personal hygiene, incontinence, dress, feeding and companionship
• Maintain safe and therapeutic environment for all residents in terms of care plan and their personal diagnosis

Company Policies & Procedures

• Maintain awareness, understanding and adherence to company rules, policies and procedures
• Treat all residents with respect and dignity

Infection Control

• Comply to all company policies and procedures regarding infection control
• Maintain good personal hygiene as per the relevant policies and procedures

Health & Safety

• Comply with company health and safety standards in terms of activities of work
• Be aware of duty of care and measures to protect vulnerable residents
• Report any health and safety contraventions to the Duty Sister

Activities & Exercise

• Assist OT and Carer Team Leader with Carer run activities

Requirements

Experience and Knowledge: Proven experience as a Carer, experience in a similar environment advantageous

Skills and Attributes: Knowledge of caring principles and Dementia and Alzheimer’s. Excellent interpersonal and communication skills. Must be able to work well with the elderly and have compassion for them.

Specific requirements

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing work

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The job duties include, but is not limited to the following

Meal Preparation and Presentation 

• Control cooking of all food from preparation to presentation
• Safety procedures
• Equipment usage
• Following meal specs

Health and Safety

• High Standards of Food hygiene
• Ensure GMP and documention is up to date
• Ensure entire kitchen is clean and hygienic
• Ensure daily and weekly cleaning schedules are adhered to
• Attend monthly health and safety meeting

Coffee Shop & Cafe Fridge

• Quality of café product
• Baking of café goods
• Monitoring and management of the café fridge

Staff management & Training

• Control all subordinate staff 
• Ensure staff follows procedures correctly
• Ensure that all staff is trained on the required policies and procedures
• Ensure that all staff is trained on all cooking methods needed to perform their job
• Ensure that all staff is trained on how to use the equipment correctly and safely

Stock Control

• Printing Specs
• Following Specs
• FIFO 
• Wastage control
• Assisting in Stocktakes
• Labelling of all items as per procedure

Administration & Reporting

• Daily paperwork
• Check sheets
• Weekly chefs report

Requirements:

• Chef's diploma / qualification from a registered tertiary education provider
• At least 2 years work experience in similar environment
• Strong knowledge of proper food handling procedures
• Strong knowledge of GMP practices
• Able to work as part of a team in a busy kitchen atmosphere
• Knowledge of various cooking and baking techniques and methods
• Quality orientated
• Ability to follow all sanitation procedures
• Excellent communication skills
• Strong administration skills
• Excellent physical condition and stamina

Working hours: You will be required to work 16.25 shifts per month, from 07h00 to 19h00, Normal working days are Monday to Sunday, according to the roster. Need to be flexible to accommodate the standby procedure of the company.

Specific Requirements:

• No criminal record
• Contactable references
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

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The successful incumbent will be responsible for carrying out assigned tasks involved in providing quality service to the residents and guests. Cleaning agreed designated areas, in accordance with laid-down procedures, morning/evening routines and hygiene requirements.

Job duties include, but is not limited to the following:

• Changing table linen as required and ensuring dirty or damaged linen is counted and exchanged for clean, usable items.
• Cleaning and refilling cruet and condiment sets.
• Setting tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair.
• To be completely familiar with the composition of all menu items.
• Serving food and beverages in accordance with laid-down standards, in a professional, courteous manner.
• At all times to be aware of and practice good customer relations, assisting the residents in any way which does not adversely affect other customers.
• Attending customer complaints satisfactorily.
• To be continually aware of, and maintain, the highest standards of personal hygiene and dress
• Preparation of alcoholic and non alcoholic beverages
• Restock and replenish bar inventory and supplies

Experience and knowledge:

• Proven experience as Waiter and Bartender
• Excellent customer service skills
• Ability to work as part of a team
• Good interpersonal and communication skills
• Knowledge of serving etiquette and basic wine knowledge

Skills and Attributes:

• Good interpersonal and communication skills
• Strong memory and anticipation 
• Personal Hygiene 
• Sense of urgency 
• Well groomed 
• Team player and positive attitude
• Focus on excellence and high quality standards 

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references 
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

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Duties include but are not limited to:
Clinical handover

• Do morning handover according to ISBAR procedure with Shift leader on opposite shift and may delegate handover to duty Sr according to allocation
• Ensure all reporting is up to date for handover and all information is checked when receiving a handover

Administration and reporting

• Daily reporting to the NSM on any interventions during the shift
• Thorough reporting during shift change
• Follow up on new scripts and phone the pharmacy to arrange
• Follow up on DR’s appointments
• Follow up on all tests (blood, urnite) and receive results.
• Do adjustments to medicine and care plans on our internal system.
• Incident reporting
• Report IOD to HR and NSM
• Summary report / non-charting auditing 

Staff allocation and management 

• Allocate staff on shift according to patient needs and operational requirements
• Ensure full complement of staff on duty
• Performance appraisals with staff
• Promote sound relationships and motivation in team members
• Assist with topic specific training
• Ensure only fully orientated and approved agency staff is on duty 

Medication 

• Manage medication administration to the residents as per allocation
• Monitoring of scheduled drugs 
• Weekly drug checks 
• Ensure all blister packaged medication is available on the trolley, checked and signed by 2 Registered Nurses.  
• Manage any adverse effects by contacting Dr immediately for intervention and further treatment orders.

MDT and Interaction with Professionals 

• Regular MDT meetings with the in-house healthcare support team
• Regular meetings with outside healthcare professionals and amend care plans and systems upon their recommendation of a specific resident  

Resident admissions and Discharges 

• Manage all admissions to the unit with the HCA and ensure all relevant requirements are in place and admission allocated to specific people  
• Manage all documentation for admission, progress and discharge 
• Assessment of patient upon admission
• Draw up person-centered care plan 
• Contact medical doctors and families
• Organise medication for patients and follow up on scripts at discharge 
• Manage discharge process with family and residents 

Clinical tasks
Responsible for all clinical functions as pre scope of Practice of a Registered Nurse, this includes but is not limited to:

• Wound care, pressure care, ostomy care
• Managing skin lesions
• Catheter care including flushing intervention
• Weighing patients on admission and according to care plan 
• Do regular resident rounds to monitor that every resident is receiving the care required and that quality care for all tasks is maintained
• Assess patients on specific areas of concern and adjust the care plan as needed
• Ensure that Doctor’s prescriptions and physio recommendations are carried out and included in the nursing care plan
• Consult with the NSM regarding any clinical concerns or quality of care issues 

Risk management 

• Educate and manage staff on health and safety-related issues
• Maintain effective infection control practices 
• Manage the prevention and reporting of incidents 
• Liaise with Housekeeper Supervisor on any housekeeping and laundry concerns 

Emergency and deaths 

• Follow policy in the case of panic button alerts
• Act according to the patient’s living will in case of emergency or resuscitation 
• Phone emergency services immediately for village emergencies 
• Phone Doctor of resident in case of emergency
• Phone family in the case of death to inform them in a calm and dignified manner
• In the case of a death, phone the undertaker
• Liaise with the family regarding the resident’s belongings and any other arrangements, including a memorial at the HCC (if applicable) 

Stock management 

• Manage the overnight stock cupboard, ensure all used stock is charged to the resident account
• Overnight cupboard - assist the HCA to count stock daily on the stock sheet 
• Daily check of the emergency trolley, ensure it is securely locked and only to be used during a life-threatening situation

Catering

• Check trays and diet list and approve
• Ensure that the Food Ambassador performs duties according to the job description
• Confirm meal sheets, cancelations and new admissions are correctly added 
• Handle all food-related complaints and refer to the Food Services Manager
• Control cancellations 

Requirements

• Qualifications - SANC registered as a Registered Nurse. Up to date BLS.
• Experience and Knowledge - Dementia care, frail care, relevant experience of taking charge of a shift, sub-acute, palliative care, rehab, strokes, orthopedic, care for patients with IV therapy.
• Skills - Strong interpersonal skills, professional communication, ability to work under pressure, managerial skills, making sound decisions, proactive, organisational skills, computer literate, professional, focused, fluent in English.
• Attributes - Well-spoken, neat, compassionate, well presented, be able to converse with people on different levels - staff, families, MDT and other professionals coming into the facility.  Assists the Nursing Manager in meeting regulations as well as company policies and procedures. 

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We are seeking a Housekeeper at Noordhoek Manor to carry out various cleaning duties and to ensure our facilities are in an orderly condition. 

Job duties include, but is not limited to the following:

• Ensure that a high standard of cleanliness is maintained throughout all areas of the facility
• Clean designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
• Perform and document routine inspection activities
• Carry out heavy cleansing tasks and special projects upon request
• Ensure all walkways remain clear and free of debris
• Notify management of any repairs required
• Mix and dispose of all cleaning solutions appropriately
• Follow all health and safety regulations

Experience and knowledge:

• 3 years cleaning experience preferable
• Excellent working knowledge of cleaning appliances and their operations
• Knowledge regarding the proper use of cleaning/chemical agents
• Attention to detail and good communication skills
• We will require a written reference in order to proceed with your application

Specific Requirements

• No criminal record
• Solid and positive references
• Clear health record
• Clear credit record
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

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We are seeking a Social Worker to provide social work support and services to residents within the healthcares and villages as required. The Social Worker will focus on two of our facilities namely Tokai Estate (Southern Suburbs) and Heritage Manor (Somerset West) to assess and formulate mental health care plans for the residents.

 Duties will include the following, but not limited to:

• Counselling to healthcare residents
• Support/counselling to residents and/or family members
• Assistance with adjustment to admission or change in health status
• Investigation into allegations of abuse or neglect of any nature
• Assistance with care decision making in absence of family
• Assistance with managing difficult family situations
• Participating in monthly MDT meetings
• Assisting with curatorship applications
• Providing training to various members of staff based on need and request
• Writing health educational/promotional material for newsletters to families and residents

Requirements:

Qualification:

• Bachelors Degree in Social Work

Experience & Knowledge:

• 2 years experience in a similar role
• Training and experience in counselling
• Knowledge pertaining to external private and government frail cares and home care services will be beneficial
• Knowledge of the Older Person Act
• Previous experience with curatorship applications would be beneficial

Skills & Attributes:

• Computer literate
• Excellent communication skills (verbal and written)
• Excellent organisational and time management skills
• Able to perform under pressure
• Deadline driven
• Demonstrate respect for the individuality of the patients and families
• Ability to establish and maintain collaborative and effective working relationships
• Demonstrates analytical and critical thinking abilities with proactive decision-making and negotiation skills

Specific Requirements:

• Registered with SACSSP
• No criminal record
• Drivers license and own transport
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

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Duties include but are not limited to the following:

Full credit control function 

• Collections (Telephonic and Letters)
• Legal handovers/liaising with attorneys
• Review of age analysis and reporting on overdues
• Reconciliation of debtors accounts
• Customer queries
• Sending out statements
• Invoices and Credit notes
• Levy clearance consents
• Issuing figures
• Preparing consents and Levy clearance documentation
• Registrations of new owner accounts

Full Creditors and Cashbooks Function 

• Cashbook
• Daily cashbook uploads and allocations
• Bank Recons
• Overall maintenance of the Cashbook 
• Processing of daily payments
• Suppliers 
• Refunds
• Statutory
• Clearing suspense account
• Capturing of supplier invoices
• Preparing supplier reconciliations
• Assist with audit queries where necessary
• Filing
• Perform adhoc assignments as directed 

Management accounts/Financial statements

• Monthly management accounts of multiple entities including but not limited to
• Balance sheet reporting and reconciliations
• Review of income statements
• Monthly Statutory returns
• Annual review of financials and audit prep/liaising with auditors
• YE journals

Qualifications:

• Grade 12
• Completed relevant accounting qualification non-negotiable 

Experience and Knowledge:

• 3 years experience in Bookkeeping/accounting to TB
• Accounts payable and accounts receivable processes and bank reconciliations
• Solid knowledge of the debtors function, bank reconciliations and payment function
• Experience in management accounts preparation
• Experience with statutory returns (VAT, PAYE, IT)
• Sound accounting knowledge 
• Strong spreadsheet skills

Skills and Attributes

• Computer literate (experience in Google Drive, Sheets and Docs preferable)
• Excellent communication skills
• Able to perform under pressure
• Deadline driven
• Must be accurate 
• Attention to detail

Specific Requirements

• Solid and positive references
• Clear health record
• Clear credit record
• No criminal record

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Duties will include, but are not limited to:

• Responsible for creative concept, design and roll out of marketing collateral across the group
• Maintain design brand consistency according to the brand guidelines across all deliverables for the Faircape Group
• Creating design to be used on various brand websites and social media platforms under the Faircape Group.
• Provide creative concepts and outputs 
• Work closely with our Brand Managers  to ensure that the creative output is aligned with the business objectives.
• Drive innovation in approach to delivery and output.
• Keep up to date on design and advertising trends across the different business/service offerings - striving to stand out rather than follow competitor behaviour.
• Share inspiring work and lead creativity within the Marketing team.
• Communicate effectively across the various parts of the group, accepting feedback and changes as part of the ask
• Effectively make use of the digital filing system and adhere to existing guidelines
• Communicate with various suppliers to acquire quotes and sign off soft proofs
• Source images from Shutterstock and Envato Elements
• Work as part of a close-knit marketing team who support each other to serve the greater good of the company

Qualifications:

• Relevant tertiary qualification from a recognised institution

Experience and knowledge:

• At least 2 years experience as a professional graphic designer - previous experience in an advertising, design agency or corporate environment is preferable.
• Design and DTP print collateral for in-house printing.
• Ability to take a concept/brief from design through to print.
• Strong proficiency in the Adobe Creative Suite (Photoshop, InDesign, Illustrator). 
• Basic understanding of User Interface Design.
• Experience with Wordpress and utilizing website builders such as Divi Builder and Elementor is essential.
• Experience with a CRM platform (such as ZOHO, Mailchimp, Hubspot) is preferable but not essential.
• Basic understanding of the Google Suite (Google Docs, Google Slides, Google Sheets).
• Experience with After Effects/Premiere Pro is a plus, but not essential.

Skills & Attributes:

• Team player
• Strong communication skills.
• Incorporate feedback and take/give direction well.
• The ability to roll with the changes, keep smiling, stay positive and adapt when projects change.
• Deadline driven and able to work in a fast-paced environment. The incumbent will need to have the ability to take work from concept to final execution within deadlines
• A strong portfolio of previous work
• Attention to detail
• Clear understanding of Social Media - particularly Facebook, Instagram and LinkedIn
• Competitive salary
• Access to the full Adobe Creative Suite. Play, explore and create with any Adobe program!
• Wear a different hat every day! The Faircape Group encompasses many different brands, each with different target markets and thus each requiring a tailored approach to the communication strategy

Specific Requirements

• Solid and positive references
• Clear health record
• Clear credit record
• No criminal record
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing the job