Job Vacancies at Ignition Group

Key roles and responsibilities:

Query resolution

• Attend to HR queries from employees and management to ensure the accuracy, security, and compliance of all employee data on relevant systems
• Serve as a HR subject matter expert and point of escalation for employee related queries
• Provide support to employee on various HR aspects
• Provide advise and recommendations to HR personnel for resolution of daily issues
• Coaches managers in dealing with employees in difficult situations
• Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements

HR process and policy implementation and consultation

• Administer and implement assigned HR services operations and processes
• Attract and select the right people in the company
• Ensure that performance management processes have been implemented effectively and efficiently
• Serve as internal consultant by analysing the effectiveness of the company’s current HR programs and recommending improvements
• Ensure HR programs and services are in compliance with established policies, procedures and legislation
• Provide frequent and instant feedback to management about the people management practices
• Implement company policies and procedures

Project implementation

• Work with management to implement the HR strategy
• Engage in different people management projects in the business unit
• Support a diverse variety of HR Operations projects that range significantly in size and complexity

HR service operations and administration

• Oversees HR administration in the company or assigned business unit
• Participate in workforce administration processes (time and attendance, talent acquisition, compensation and benefits, etc)
• Ensure that data contained in HR systems is accurate and in compliance with legislation and HR processes
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
• Provide guidance and interpretation for business operations

Requirements

Education and training:

• Diploma in Human Resources, Business or a related field
• Bachelors degree in HR would be advantageous
• Labour Relations certification (advantageous)

Experience:

• At least 2-3 years’ experience working in a HR environment of which 1-2 years in a HR Operations Consultant position
• Experience implementing and managing projects.
• Experience with HR software, like HRIS.
• Experience managing conflict and sensitive issues and achieving positive outcomes.
• Experience developing and managing change projects and programmes.
• Experience delivering strategic priorities within strict timelines.
• Experience implementing workforce plans that reflect company/departmental need.
• Proven experience in working closely with a variety of internal and external stakeholders at different levels in the business.

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Key roles and responsibilities:

Strategic Vision and Planning

• Define the Product Vision
• Align with Business Strategy
• Develop and Communicate Product Roadmap
• Prioritize Features and Enhancements

Cross-Functional Collaboration

• Collaborate with Cross-Functional Teams
• Communicate Product Vision and Goals
• Advocate for the Product

Execution and Delivery Oversight

• Define Product Requirements
• Oversee Product Development
• Coordinate Release Management
• Problem Solving and Decision Making

User-Centric Approach and Performance Monitoring

• Collect and Analyze User Feedback
• Iterate Based on User Input
• Track Key Performance Indicators (KPIs)
• Utilize Data and Analytics for Decision Making

Requirements

Education, experience, attributes:

Knowledge, skills and attributes:

• Detail oriented and organised
• Ability to work in a high paced environment
• Communication skills both verbal and written
• Must be service oriented and have a great attitude
• Analytical, with strong business and finance acumen
• Must be adaptable and be able to consistently deal with ever-changing conditions and a fast-paced environment
• Specialist knowledge and understanding of sales processes, tools and methodologies

Education and training:

• Degree in a technical field, e.g., Marketing, Computer Science
• Agile certification would be advantageous.
• Product Management certification

Experience:

• 3 - 5 years’ experience in a similar role with B2C product management experience
• Experience in information gathering and the creation of product stories and acceptance criteria.
• Some experience in business analysis, financial analysis and budget tracking
• Experience in completing the product project from beginning to end.

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Key roles and responsibilities:

Design System Management:

• Oversee and maintain the Spot Money mobile app design system to meet industry standards.

User Experience Design:

• Craft design solutions by visualizing ideas through user flows, journey mapping, wireframing, and prototyping to gather valuable feedback and insights from stakeholders.

Usability Testing:

• Plan and execute usability tests to validate design decisions and pinpoint usability issues.

User Interface Design:

• Create high-fidelity screens to bring design solutions to life.

Solution Validation:

• Collaborate with the technical team and stakeholders to ensure that design solutions align with technical feasibility and business requirements.

Design Handover:

• Ensure the delivery of high-quality, consistent design screens and production-ready assets through an up-to-date central library for reference by both stakeholders and technical teams.

Quality Assurance:

• Partner with the technical team during development to guarantee that designs meet the expected outcomes.

User Feedback and Optimization:

• Continuously gather insights and user feedback to optimize Spot Money app features for optimal usability.

Requirements

Education and training:

• Matric / Grade 12 / National Senior Certificate.
• BA Design or Visual Arts Degree.
• Degree or certificate in Digital Design or User Experience Design.

Experience:

• 5-7 years working in UX/UI Design.
• Proven track record in designing customer-facing mobile and web products

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Key roles and responsibilities:

Agile Team Collaboration:

• Collaborate within an Agile team to plan sprint work effectively.

Design and Front-End Collaboration:

• Work closely with design and front-end teams to optimize Gumtree products.

Product Team Collaboration:

• Partner with the product team to develop user-centric features.

Front-End Development:

• Develop front-end user interfaces and features using React and MarkoJS.
• Ensure code cleanliness and maintainability.

Best Practices and Quality Assurance:

• Uphold best practices and maintain software quality.
• Write tests to minimize bugs.

Build Tools and Deployment:

• Manage build tools and assist in CI/CD pipeline setup.

Documentation and Mentorship:

• Maintain documentation and support junior engineers.

Bug Fixing and Legacy Maintenance:

• Identify and resolve bugs.
• Maintain legacy applications during their deprecation phase.

Requirements

Education and training:

• Bachelor's degree in Computer Science, Software Engineering, or related field.

Experience:

• 6+ years of experience in front-end development.
• Proficiency in JavaScript, TypeScript, HTML, and CSS.
• Experience with React and NodeJS.
• Understanding of web performance optimization and API integration.
• Familiarity with MarkoJS and API Management tools.
• Experience with AWS and Azure.