Job Vacancies at Vodacom

Role Purpose

The H band Data Scientist role based within Finance. Working with senior data scientists to create Advanced Analytics products that provide actionable business insight to
Vodafone and its stakeholders.
Developing predictive models with senior data scientists with large and varied datasets, working with a community of colleagues across Advanced Analytics, technology, and data and customer functions. Contributing to the wider community to enable an Advanced analytics capability across Vodafone globally.

Your Responsibilities Will Include

• Development of machine learning models for various areas of the business on the Big Data Platform
• Development of prototype code in e .g. PySpark for automated training and scoring of the machine learning models
• Machine Learning Model performance tracking and reporting using e.g. Qlik
• Uses data visualisation to engage audience in a compelling way, enabling effective storytelling
• Work with senior data scientist to deliver key packages of work to meet the needs of business customers
• Works in partnership with Big Data Engineering for data ingestion to support use cases
• Works in partnership with Big Data Production Data Engineering for model automation and productionising

The Ideal Candidate For This Role Will Have

• Bachelor’s or Master’s Degree in quantitative fields like Mathematics, Statistics, Economics, Computer Science
• Engineering, Artificial Intelligence, Social Sciences, Data Journalism, or related fields essential an d
• A minimum of 3 years relevant experience in Data Science.
• Experience in data manipulation: use of structured data tools (e.g., SQL), and platforms (e.g., Hadoop, Spark, NoSQL)
• Proficiency in at least one relevant programming language: Python, R
• Experience in major machine learning modelling libraries (e.g., H2O, scikit-learn, PyTorch) and techniques (e.g. random
• forest, gradient boosting, k-means segmentation, multiple regression, factor analysis, time-series forecasting)
• Familiarity with visualisation tools (e.g. Tableau, Qlik, D3)
• Exposure/interest in machine learning
• Professional and/or academic experience in Bi g Data analytics & deployment of models and algorithms to solve real-world
• problems (with deep statistical and machine learning modelling expertise)
• Experience manipulating and analysing large and complex datasets
• Experience in visualisation, creating graphical static and interactive displays of data and clearly communicate insight
• (preferred)
• Good interpersonal communication and presentation skills
• Ability to work in a fast-paced environment
• Analytical and expansive thinking with a strong desire to deliver and develop

Closing date for Applications: 22 May 2020

The base location for this role is, Midrand, Vodacom Campus
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

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Role Purpose

The G Band Senior Specialist: Marketing AWS Cloud Services role is based in the Enterprise Business Unit.
The Senior Specialist: Marketing AWS Cloud Services will be responsible for the strategy, planning and execution of product and segment marketing activities across various communication channels, brand development and products and services. To drive real business impact including increase market share.

Your Responsibilities Will Include
Key accountabilities and decision ownership:

• Skills to effectively deliver the right message, to the right segment, at the right time, and evaluate the most relevant ways of communicating both now and in the future.
• Build long term customer relationship and ROI.
• Skill to consistently apply Vodacom/ Vodafone Brand Framework, Purpose and pillars within all marketing activities and embedding them across the business.
• Aligns multiple marketing activities to reinforce consistent Brand communications.
• Skill and creativity that is applied to developing insightful and consistent marketing content to build Vodacom/ Vodafone brand equity, share, NPS etc
• Skill to effectively and consistently use digital technology within customer touchpoints to improve the Vodafone/Vodacom experience.
  • Fully integrate digital into campaign strategy.
• Develop and execute budget plans based on a positive ROI and in line with sales objectives.
• The level of skill to manage, maintain and improve effective relationships with partners and suppliers.
  • Challenges partners or suppliers to move beyond the usual and think outside the box.
  • Actively manage all 3rd party outsource relationships as per SLAs and as per the policies and procedures stipulated by procurement.
     

Key Performance Indicators

• Market Share growth Focusing marketing activities on low performing area’s and winback share in areas of decline.
• Revenue growth 5% Ensuring that they focus on products in their campaigns which provide high revenue
• Data Revenue Ensuring that they focus on products in all activations which drive high data revenue
• Management of Publicity
• Positive leadership in NPS, Consideration, BMS, CHT.
• Decrease TNPS detractors develop activations which improve staff morale as well as consumer activities to address this issue.
• Grow customer base +5%
   

The Ideal Candidate Will Have
Core competencies, knowledge and experience:

• Enterprise Digital Acceleration and Execution
• Brand Management and Advocacy 3rd Party Relationships
• Digital Acceleration and Execution and Creative Content Creative Content
• GTM Execution
• Data Driven marketing strategies
   

Technical / Professional Qualifications

• Matric
• Relevant B. degree or equivalent
• Minimum 5 to 8 years’ experience
• 3 - 5 Years Minimum of technology industry experience
• B2B Marketing experience

Budget owned: Responsible for Marketing Budget spend in accordance with Segment/product/event allocation
Demonstrate and track RIO for all investments

Closing date for applications: Wednesday, 20 May 2020

The base location for this role is, Midrand, Vodacom Campus
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

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Role Purpose
To assist the Executive Head of Risk and Compliance with the implementation enhancing and maintaining the regulatory controls within the financial services division as it specifically relates to insurance, payments, lending and investment products and services. To ensure that there is proper oversight and management of outsourced partnerships.

Your Responsibilities Will Include

• Interfacing with, monitoring and advising on pending, anticipated and new legislation and bills that impact on the business.
• Preparing business impact assessments and training to the relevant business teams to ensure readiness to comply with new laws.
• Ensuring compliance with current regulatory environment, internal policies and relevant contractual agreements in accordance with an internal compliance plan.
• Sourcing and providing reference materials and doing relevant legal research and providing legal opinions and advice regarding interpretation of laws vis-a-vis the company’s operations, from time to time.
• Develop appropriate Terms and Conditions and Contract for New Products as may be launched from time to time.
• Preparation/vetting and execution of legal documents [customer and supplier contracts and other types of commercial agreements] in conjunction with the Vodacom Group Legal division.
• Ensure timely renegotiation and renewal of customer contracts prior to expiry as well as engaging with the outsourced service providers to provide oversight and assess levels of risk and compliance. Recommend areas of improvement and identify action items to be put in place to rectify areas of non-compliance.
• Coordinate engagement and Interface with industry regulators to ensure that the Company’s licenses and other statutory obligations are up to date, following up and ensuring that any requests or pending applications of the Company receive attention to conclusion.
• Any other duties as may be assigned by the EHoD: Regulatory, Risk and Compliance from time to time.

Stakeholder management

• Analyse complaints (internal and external) for trends and report’s findings to relevant stakeholders.
• Liaise with External Regulatory Stakeholders ie. Various Ombuds, NCR etc.
• Engage with Internal (Project Support) and business stakeholders.
• Assist in the implementation of the compliance training and awareness program.
• Assist management to create a compliance culture and with embedding compliance principles, values and sound business practice into existing training mediums.
• Assist management to create new mediums of communication to enhance compliance awareness and knowledge within the company.

Financial Services Lending regulation analysis and documentation

• Assists with the analysis and documentation of regulatory compliance requirements especially as it relates to credit lending opportunities.
• Develop risk management plans for relevant legislation and maintain a regulatory universe for lending.
• Assessing the risk of changes to Regulatory Environment.
• Identify and track changes to existing and new laws.
• Impact analysis across business processes and systems.

The Ideal Candidate For This Role Will Have

• Bachelor’s Degree is desirable and a Master’s degree will be an added advantage
• Minimum of 7 years’ experience in a legal and/or regulatory role,prefereably in a financial services company or a fintech.
• Specific experience in dealing with Insurance Regulators, Lending and Payments Association of South Africa (PASA).

The base location for this role is, Midrand, Vodacom Campus
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

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Role Purpose

The Provisioning & Escalations Engineer role is based within the Enterprise Business Unit's Vodacom Business Africa
The role of the Provisioning & Escalations Engineer is responsible for implementation of customers services and escalated support of VBA Group customer services. Will be accountable for the effective implementation of all IP related customers services across the VBA Group Global network as well as the support of these services.

Your Responsibilities Will Include
Key accountabilities and decision ownership:

• Implementation of all customer services across VBA Group according to design.
• Ensure all customer design and implementation technical documentation is updated.
• In-life Support of installed customer services, ensuring timely response to resolution of incidents.
• Escalated troubleshooting of customer incidents on escalation.
• Ongoing maintenance of VBA network ensuring alignment to billing.
• Experience working through every phase of network engineering (OSI 1-7).
• Ensure operation of all customer related services
   

Key Performance Indicators

• Effective and optimal implementation of customer services.
• Adherence to network implementation standards.
• Effective support of customer services.
   

The Ideal Candidate Will Have
Core competencies, knowledge and experience:

• 2-3 years’ implementation experience using CLI and relevant provisioning tools.
• 2-3 years’ experience supporting multinational customers.
• Cisco/Juniper Professional level certification and equivalent experience.
• Strong verbal communication.
• Experience supporting large scale multi-national networks.
• SD-WAN relevant background
   

Must Have Technical / Professional Qualifications

• Matric
• 5 years’ experience in IP Networking – preferably in the service provider segment

Or

• Matric
• 3 Year Degree / Equivalent Qualification
• 3 years’ experience in IP networking arena, preferably in the service provider segment.

Closing date for applications: Monday, 25 May 2020

The base location for this role is, Midrand, Vodacom Campus
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

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Role Purpose

The H band Key Accounts Manager: FTTX role based within Consumer Business Unit. The role is responsible for running the end to end Key Account Management of key business partners within the FTTX Sales Channels.

Your Responsibilities Will Include

Sales Planning and Execution

• Develop and implement the sales plan for respective channels aligned to the business strategy.
• Deliver sales presentations and proposals to executive levels and boards of directors

Revenue and Margin Growth

• Develop and implement plans to increase net sales revenue across FTTX Sales Channels.

Channel Partner Management

• Identify and propose new channel partners
• Manage and support existing channel partners;
• Oversight on channel partner operations to ensure business models are profitable and in accordance with Vodacom standards;
• Assist with product knowledge and developing business acumen of Channel Partner

Reporting and Feedback

• Accurate reporting and feedback of performance against targets.

Stakeholder and Relationship Management and Customer Service

• Build strong relationships through proactive interaction with customers at all levels.
• Ensure a good Customer Experience with all customer interactions

The Ideal Candidate For This Role Will Have

• Matric
• Degree/ Diploma
• At least 3 years’ experience in sales, account management in the Telecommunications industry Or
• At least 5 years’ experience in sales, account management in the Telecommunications industry
• 3-5 years’ experience in ICT Sales;
• Preferable knowledge in the telecoms arena
• Presentation skills
• Forecasting and Planning is essential with strong Financial acumen
• Proven track record in managing/building relationships

Closing date for Applications: 22 May 2020

The base location for this role is, Midrand, Vodacom Campus
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

go to method of application »

Role Purpose

We have the below H Band Senior Technical Officer: Radio Planning and Optimisation role in our Organisation. The role is within our Technology Business Unit - Limpopo Region.
The main role purpose is to plan new base stations and optimize the existing network.

Key accountabilities and decision ownership
[max 5]:

• Identify areas of poor network quality
• Manage the network performance
• Monitor the traffic and utilisation on all interfaces, and implement the necessary changes
• Conduct all site Planning and Optimisation.
• Responsible for new site integration in terms of optimisation, performance checks and announcements
• Maintain regional targets

Key performance indicators [max 3]:

• Network Experience Dashboard Report – all network performance elements

Core competencies, knowledge and experience [max 5]:

• GSM/UMTS planning and optimisation principles
• Analytical thinking Planning skills Interpersonal skill Decision Making Report Writing Problem solving Time Management Creativity Communication Technical Dexterity Computer Literacy
• Two years telecommunications experience Minimum of 12 months in the Radio Frequency
   

Education
Must Have Technical / Professional Qualifications

• 3 years National Diploma or Degree in Electrical (light current) or Electronic Engineering or a SAQA accredited equivalent in a related field

Closing date for applications is 21 May 2020

The base location for this role is Polokwane - Limpopo
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.