West Coast Personnel streamlines the recruitment process by presenting the best-vetted candidates, on time. Our Recruitment service is free and your company pay for our expertise after the successful candidate has commenced employment. Our EOR service issues employment contracts on your behalf, handles payroll, salaries and statutory responsibilities and cha...
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- Our client is looking for a motivated and results-driven Aluminium Sales Representative to grow their customer base and strengthen relationships within the construction, architectural, and manufacturing sectors. If you are passionate about sales, enjoy building long-term client relationships, and understand aluminium products and solutions, we’d like to hear from you.
Key Responsibilities
- Generate new business opportunities and maintain existing client relationships
- Promote and sell aluminium products, systems, and solutions
- Prepare quotations, follow up on leads, and close sales deals
- Conduct client visits and site assessments when required
- Achieve monthly sales targets and performance goals
- Provide product knowledge and technical support to customers
- Coordinate with internal teams to ensure smooth order processing and delivery
- Monitor market trends, competitor activity, and customer needs
Requirements
- Proven sales experience in aluminium, or related industries
- Strong communication and negotiation skills
- Ability to build and maintain professional client relationships
- Self-motivated with a target-driven mindset
- Valid driver’s licence and willingness to travel
- Computer literacy
- Technical knowledge of aluminium products
- Valid drivers’ licence
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- We are seeking a reliable and detail-focused Administrator to support client servicing and reporting functions.
- The role involves managing client administration, preparing monthly ageings and reports, handling declarations to insurers, and resolving client queries efficiently.
- This is an excellent opportunity for an organised professional who thrives in a deadline-driven environment and can adapt to changing priorities.
- A negotiable salary is offered based on experience, with flexible working hours when required.
Duties:
- General client administration.
- Request ageings from all clients on a monthly basis.
- Prepare the client reports.
- Ensure that declarations are completed and submitted timeously to the insurer.
- Attend to client queries timeously.
- Ensure that client invoices are paid by the client timeously.
- Prioritise and reprioritise tasks on a continuous basis ensuring that time standards are complied with. Any deviation must be reported to the responsible person timeously.
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- We are looking for a friendly, reliable, and customer-focused Shop Assistant / Counter Sales person to join our team in Sunningdale.
Requirements:
- Previous sales or customer service experience advantageous
- Friendly and professional manner
- Strong communication and people skills
- Ability to upsell and confidently assist customers
- Reliable, trustworthy, and punctual
- Well-presented and energetic
- Must be committed to providing excellent customer service
What We Offer:
- Basic salary of R2,000 per week
- Opportunity to earn commission on top of your basic salary
- Friendly working environment
- Growth opportunities for the right candidate
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- Looking for a Receptionist, Internal Sales, Order Administrator & Logistics Coordinator who would be responsible for providing exceptional customer service, managing enquiries and quotations, coordinating orders and installations, maintaining showroom standards, and ensuring efficient administrative and logistical support to customers, agents, sales representatives, and installers.
MINIMUM REQUIREMENTS
- Grade 12 (Matric)
- Minimum 3 years' experience in retail, sales administration, customer service, or a similar role
- Computer literacy and strong administrative skills
- Good communication and organisational abilities
KEY COMPETENCIES
- Customer Service Orientation
- Communication Skills
- Administrative Accuracy
- Attention to Detail
- Time Management
- Problem Solving
- Basic Numerical Skills
- Professionalism and Teamwork
KEY RESPONSIBILITIES
Customer Service & Sales Support
- Respond to customer enquiries via phone, email, social media, and walk-in visits.
- Prepare quotations and schedule appointments for Sales Representatives.
- Assist customers and agents with orders, product information, repairs, and follow-ups.
Order Administration & Logistics
- Process and monitor customer and agent orders.
- Liaise with suppliers regarding order confirmations and delivery dates.
- Coordinate collections, deliveries, and installation schedules.
- Keep customers informed of order progress.
Reception & Administration
- Manage the switchboard and reception area.
- Perform daily cash-up procedures and petty cash administration.
- Maintain accurate records and provide general administrative support.
Showroom & Product Management
- Ensure the showroom remains clean, organised, and well-presented.
- Maintain swatches, brochures, components, and price lists.
- Assist with system updates and product information management.
KEY PERFORMANCE INDICATORS (KPIs)
- Customer enquiries responded to promptly and professionally.
- Accurate processing of quotations and orders.
- Effective coordination of installations and deliveries.
- Up-to-date showroom displays, swatches, and pricing information.
- Accurate daily cash-ups and weekly petty cash reconciliations.
- High levels of customer and agent satisfaction.
- Well-maintained administrative records and operational efficiency.
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- A well-established company is looking for a detail-oriented and organised Stock Controller / Buyer to support daily procurement and inventory operations.
- This role is ideal for someone with experience in stock control, procurement administration, or junior buying who enjoys working in a fast-paced operational environment focused on accuracy, coordination, and maintaining smooth stock flow.
- The successful candidate will assist with purchasing, supplier follow-ups, stock monitoring, goods receipting, and maintaining accurate ERP records.
Key Responsibilities
Stock Control & Inventory Support
- Monitor stock levels and assist in maintaining sufficient stock availability
- Identify stock shortages, overstocking, and slow-moving items
- Support stocktakes, variance investigations, and stock accuracy processes
- Maintain accurate inventory records and ERP updates
Procurement & Purchasing Support
- Create purchase orders and follow up with suppliers on deliveries
- Assist with sourcing quotations and comparing pricing
- Coordinate deliveries and ensure timely goods receipting
- Process GRVs and assist with invoice and PO reconciliation
Supplier & Administrative Coordination
- Maintain supplier communication and update supplier records
- Track outstanding orders and escalate delays where required
- Ensure compliance documentation and supporting records are maintained
- Work closely with warehouse, planning, and finance teams
Requirements
- Matric essential
- Diploma or qualification in Procurement, Supply Chain, Logistics, or similar advantageous
- 1–3 years’ experience in stock control, procurement administration, buying support, or inventory control
- Strong attention to detail and administrative accuracy
- Good Excel and computer skills
- ERP system exposure advantageous
- Strong organisational and communication skills
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Overview
- We are seeking a highly organised and customer-focused Service Delivery / Order Management Coordinator to join our team. This role is ideal for someone who thrives in a fast-paced telecoms environment and is passionate about delivering an excellent customer experience.
Key Responsibilities
- Manage end-to-end order processing and service delivery
- Review and scrutinise customer contracts
- Place and track orders via CRM systems within agreed SLAs
- Provide regular progress updates and reporting to customers and internal teams
- Coordinate with suppliers and customers to ensure smooth service delivery
- Conduct testing and activation of services
- Handle fault resolution and escalations effectively
- Set up and manage new customer accounts
- Support business development initiatives where required
- Maintain accurate tracking of all orders and service updates
Minimum Requirements
Skills & Competencies
- Strong communication skills (verbal and written)
- Excellent organisation and multi-tasking ability
- Professional, customer-centric approach with good telephone manner
- Ability to meet deadlines and work under pressure
- High attention to detail with the ability to follow procedures accurately
- Tact, diplomacy, and strong problem-solving skills
- Numerate and literate
Experience & Qualifications
- Telecoms industry experience (advantageous but not essential – full training provided)
- Basic proficiency in Microsoft Word and Excel
- ITIL Foundation (V3 or V4) – advantageous but not required
Salary and Working Hours
- Competitive salary package based on experience and qualifications
- UK working hours - this is not a remote position; office is based in Milnerton, Western Cape.
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Role Overview
- The Project Engineer will support the Engineering team in the planning, execution, and delivery of complex engineering projects.
- This is a mid-level role offering hands-on exposure to design, project coordination, quality control, and site-based engineering activities. You will play a key role in ensuring projects are delivered on time, within scope, and to high technical standards, while developing toward a more senior position.
Key Requirements
- BTech / National Diploma in Mechanical, Electrical, or Electromechanical Engineering
- BSc / BEng (advantageous)
- 2–5 years’ experience in project engineering or project management
- Strong MS Office skills
- Experience with CAD/drawing software
- Knowledge of MS Projects or similar tools (advantageous)
- Valid driver’s licence and own transport
- Advantage: Experience with boilers, burners, pressure vessels, or industrial/thermal systems.
Key Responsibilities
Contract & Project Delivery (Core Focus)
- Support project planning, coordination, and execution
- Assist with technical design work (layouts, P&IDs, drawings)
- Prepare and manage project documentation and data packs
- Ensure compliance with quality standards and engineering requirements
- Assist with logistics, materials, and project timelines
Field Service & Technical Support
- Gain exposure to boilers, burners, and combustion systems
- Support site activities, job packs, and technical documentation
- Assist with monitoring quality, safety, and performance on-site
Administration & Reporting
- Maintain accurate project records and reporting systems
- Assist with procurement, coordination, and internal communication
- Support data tracking, analysis, and progress reporting
Key Focus Areas
- Project planning and execution
- Technical design and documentation
- Quality control and compliance
- Field service exposure and learning
- Engineering development and progression
Ideal Candidate
- Strong technical foundation in engineering
- Detail-oriented, organised, and proactive
- Eager to grow within a project and operations environment
- Strong communication and teamwork skills
- Able to manage multiple tasks in a structured environment
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Role Overview
Seeking a skilled Technical Support Analyst to provide remote support to UK clients, full-time UK working hours in office, specialising in:
- VoIP / IPPBX systems
- Internet & broadband connectivity
- Wi-Fi and network troubleshooting
Key Responsibilities
- Deliver technical support via calls, email, and chat
Troubleshoot:
- VoIP systems (IP Voice, Bicom, IPECS, 3CX, Yeastar)
- Hardware (Yealink, DECT, headsets)
- Connectivity (Broadband, Mobile Broadband, Leased Lines)
- Networks (routers, switches, Wi-Fi, LAN)
- Own and manage faults through to resolution within SLA
- Liaise with suppliers and IT teams to resolve issues
- Escalate complex faults and assist with outage management
- Participate in ongoing product training
Requirements
- Matric (relevant IT/Telecoms qualification advantageous)
- Strong telephone-based technical support experience
- Proven troubleshooting in VoIP, connectivity, and networks
- Yeastar experience essential
- Willing to work UK shifts (including weekends)
Advantageous
- Telecoms/ISP support background
- Knowledge of ISPs (MWEB, RSAWEB, Octotel, etc.)
- Experience supporting UK clients
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Role Overview
- The Junior Engineer will support the Contracts Engineer and broader engineering team in delivering projects from start to finish.
- This is an entry-level development role, offering hands-on exposure to project engineering, technical documentation, site work, and quality control. You will gain practical experience in boilers, burners, installations, and commissioning, while developing into a more senior engineering role over time.
Key Requirements
- BTech / National Diploma in Mechanical, Electrical, or Electromechanical Engineering
- BSc / BEng (advantageous)
- 0–2 years’ experience (entry-level candidates welcome)
- Strong MS Office skills
- Exposure to CAD/drawing software (advantageous)
- Basic knowledge of project tools (MS Projects advantageous)
- Valid driver’s licence and own transport
Key Responsibilities
Contract & Project Support (Core Focus)
- Assist with project coordination, engineering tasks, and contract administration
- Draft and update technical drawings (layouts, P&IDs)
- Maintain project documentation, files, and data packs
- Support quality control, compliance checks, and reporting
- Assist with logistics of equipment, materials, and project requirements
Field Service Support
- Work alongside technicians to gain exposure to installations, commissioning, and maintenance
- Assist with site reports, SOPs, and job documentation
- Support preparation of job packs and field service schedules
- Collect and consolidate site data and technical feedback
Administration & Reporting
- Maintain accurate records, reports, and project documentation
- Assist with department coordination and internal communication
- Support procurement, finance, and reporting processes
Key Focus Areas
- Project and contract support
- Technical documentation and drawings
- Field service exposure and learning
- Quality control and compliance
- Engineering development and growth
Ideal Candidate
- Eager to learn and grow within engineering
- Strong attention to detail and organisational skills
- Proactive, reliable, and hands-on
- Able to work in a team and follow structured processes
- Strong communication and problem-solving ability
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Role Overview
- The Field Service Manager is responsible for leading the service function, ensuring that all installations, commissioning, maintenance, and technical support are delivered efficiently and to a high standard.
- You will oversee a team of technicians, manage client relationships, and play a key role in driving operational excellence, service revenue, and continuous improvement within the business.
- This is a hands-on leadership role, combining technical expertise, team management, and client engagement.
Key Requirements
- Engineering qualification (BTech / National Diploma – Mechanical preferred)
- Gas Practitioner Licence – essential
- 8–10 years’ experience in an industrial/engineering environment
- 3–4 years’ experience with boilers and burners (installation & commissioning)
- Strong leadership and problem-solving skills
- Ability to issue COC certificates
- Working knowledge of boiler and combustion systems
- Electrical knowledge (ELC1/ELC2 advantageous)
Key Responsibilities
- Service Operations & Technical Delivery (Core Focus)
- Plan, schedule, and manage service, maintenance, installations, and commissioning
- Oversee technicians and ensure high-quality technical execution and safety compliance
- Support fault finding, diagnostics, and system optimisation
- Ensure completion of preventative, corrective, and statutory maintenance
Client & Stakeholder Management
- Act as the primary client contact for service-related matters
- Maintain strong relationships and ensure excellent service delivery
- Provide clients with performance insights and system improvement recommendations
Sales & Business Growth
- Support and contribute to service revenue and SLA growth
- Identify opportunities to expand service offerings to clients
- Assist with technical presentations and solution proposals
BMS (Boiler Management System) & Innovation
- Drive development and rollout of BMS systems
- Support system monitoring, reporting, and optimisation initiatives
- Contribute to improving efficiency and energy performance
Team Leadership & Development
- Lead, mentor, and develop service technicians
- Ensure compliance with training, safety, and regulatory requirements
- Drive accountability and performance within the team
Administration & Reporting
- Ensure accurate quotes, invoicing, and site reporting
- Oversee completion of COCs and project documentation
- Monitor system performance and provide structured reports
Key Focus Areas
- Service delivery & operational efficiency
- Technical excellence in boilers and burners
- Client satisfaction and relationship management
- Revenue growth and service expansion
- Team leadership and performance
Ideal Candidate
- Strong technical expertise in industrial heating / combustion systems
- Proven team leadership and management experience
- Hands-on, organised, and results-driven
- Client-focused with strong communication skills
- Able to balance technical, operational, and commercial priorities
Method of Application
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