Jobs at Absa Group Limited

Job Summary

To provide complex specialist advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist risk product expertise.

Job Description

Responsible for the design, development, configuration and testing of Operational Risk reporting and Dashboards. Enable end-user reporting and drive effectiveness of automation of reporting for the Group.  Support the Head of Risk Enablement in driving the Reporting and Analytics strategy for Group Operational Risk.

• Configure Cognos-hosted dashboards according to documented specifications;

• Configure Cognos-hosted reports of low to medium complexity (detail or tabular summary) with or without infographic elements, according to documented specifications;

• Configure Cognos-hosted reports of high complexity (profile or aggregate type which require integration between independent data tables) with or without infographic elements, according to documented specifications;

• Provide substantial input into the technical soundness of documented specifications for dashboards and reports;

• Provide input and assist on the design and maintenance, and participate in the testing of (ongoing) configuration of OpenPages and Cognos reporting packages;

• Responsible for first-level functional and technical testing of own-developed/-configured reports and dashboards;

• Assist with the analysis, enhancement, refinement, and maintenance of existing Cognos-hosted queries, dashboards and reports;

• Facilitate the identification of data quality or configuration shortcomings / limitations, as it relates to the scoped and assigned reports and dashboards for development or enhancement;

• Participate in facilitating ad-hoc user training on technical aspects pertaining to Cognos;

• Perform peer review (quality assurance) on other Cognos-related developments / configurations;

• Produce and present proof-of-concepts or simulated mock-ups of new or experimental reporting/dashboarding elements, where required;

• Facilitate report and dashboard migration from older/outdated reporting packages;

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist human resources expertise.

Job Description

Commercial awareness and strategic partnering:

• Demonstrates a deep understanding of the global market place, competitive position and commercial drivers for a complex, large scale business.\

• Uses business acumen/perspective to translate the Business Unit strategy into a clear people agenda within the direction set by the bank and global People function for a business with multiple core lines of business.

• Is a strategic partner to the Business Unit CEO’s/functional leaders in a fast moving, complex and developing environment.

• Uses analytics, data and trends both internally and externally to diagnose Business Unit issues and recommend effective solutions.

• Manages external networks and is well connected in the appropriate bodies to shape the external perception of Absa Group Limited to be in a position to attract the best capabilities to the organisation and have influence in the market place.

• Articulates strategy and is able to translate into actions and results for the function.

Trusted Advisor:

• Owns the relationship with the Business Unit leadership as a trusted advisor.

• Exemplary coach and sounding board to the CEO and other senior leaders in the business.

• Demonstrates influence and credibility with senior leaders across the business.

• Actively assists the CEO to build the effectiveness and develop the top team appropriately.

Ownership of the end-to-end HR delivery:

• Operates as the relationship manager for the customer base and is responsible for broking People Specialist and Operations to execute on the defined people strategy.

• Works with the Business Unit leadership to identify and develop talent and robust succession for the area.

• Has a high level of focus on customer relations. Drives a culture of customer centricity and responsiveness across all People Function teams.

• Able to prioritise, manage and lead a team of specialist to deliver across a Pan African agenda.

• Drive the delivery of key People initiatives through employing the appropriate change and project management disciplines across the People value chain.

• Takes the business priorities and translate these into People Strategies and takes end-to-end ownership for delivering the following key People processes to their client by undertaking the following:

  • Translate business strategy into people strategy and ensuring that workforce planning is embedded whilst providing People analytics that deliver relevant insights.
    Support and drive major change and People Function Projects.
    Specify capability gaps and define talent pools in conjunction with the Functional Leader.

  • Takes ownership of strategic resource planning and delivery and participate in executive and senior role hiring.

  • Takes responsibility for Business Unit talent reviews, succession planning activities and talent and capability development.

  • Deliver Leadership and Learning programmes via specialists, specifies internal capability gaps and ensure relevant assessments, development and coaching in place.

  • Drive the Business Unit reward and performance strategy and provide input and manage the executive compensation and ownership of pay cycle and reward plan delivery.

  • Ensure effective employee engagement for the Business Unit in conjunction with the Functional Leader, supporting the People Operations planning and service quality management.

Education

Bachelor`s Degrees and Advanced Diplomas: Human and Social Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

To process bank teller transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner.

Job Description

Execute cash & related transactions: Throughout each day, balance, control and manage the cash float by checking the amount of cash at the teller station and requesting the restocking or repatriation of cash when prescribed cash limits are reached Dispense and receive physical cash, cheques, travellers cheques, drafts and other financial instruments over the counter to walk in customers Process and encash cheques presented by customers for deposit or pay-out after checking identification, account details and other prescribed controls. Be vigilant for fraudulent or suspicious activities and report all concerns to the team leader or branch manager before processing the transaction or dispensing the cash Adherence to policies especially when handling with cheques, notes, ID’s, etc, under the 2 ID Buddy to prevent fraud. Refer any transactions in excess of teller mandate limits to a mandated official and / or line manager for authorisation Capture all transactions on the Bank system and ensure that all transactions are properly authorised before finalising the processing Carefully count all cash received or dispensed to ensure that errors are avoided by making use of the applicable cash counting equipment in your branch Reconcile own cash at the beginning and end of each day as well as when cash is restocked during the day. Prepare reconciliation reports for audit and management review purposes Ensure that journals are processed to recover charges for manual transactions processed for customers Ensure adherence to the SARB minimum requirements | Customer Service: Provide advice to customers on the cash and other transactions processes to ensure the smooth flow of transactions Exhaust all attempts to resolve customer enquiries before escalating to other departments or the line manager Provide Regular feedback to customers on the progress of their enquiries Explain the Bank’s procedures, security requirements (such as ID requirements when transacting) as well as service offerings available to customers Rep0rt customer complaints on the Bank’s Customer Care process (CCP) to facilitate feedback to improve service to customers Guide customers on how to correctly complete transaction documentation such as deposits, withdrawals, cheque requisition slips to ensure accuracy and completeness of these documents Ensure accuracy and efficiency when engaging with the customer. Ensure friendly, focussed customer interaction at all times Portray a professional image and ensure that personal appearance conforms to Absa Corporate Image standards Ensure adherence to the Corporate Wear policy Maintain a neat and tidy workstation at all times Pro-actively arrange your workspace to ensure sufficient stationary is in place prior to the branch opening. Regularly read the pricing documents relating to Teller transactions to assist clients with better solutions for their transactions and also benefit at the end of the day Adhere to the policy and procedure on the issuing of pins and statements in order to solution the customer at point of contact. Ensure migration of clients with CW transactions less than R4000 and CD of less than R8000 to Digital & Self-help channels and provide the necessary assistance. Maintain speed and agility at all times when assisting clients in order to minimise shortages and surpluses. Market products by giving out booklets or pamphlets to customers drawing large amounts of money and educate them of alternative ways on transacting. Educate customers on the use of the Internet Kiosk. | Identifying sales leads: Identify and action sales leads (teller prompts) and cross selling opportunities Explain the campaign details, during sales campaigns in brief and direct to clients to Sales Consultants for further information Effectively use of sales tools (e.g. teller prompts) in order to ensure the provision of leads to contribute to Branch Sales Take responsibility of own sales targets and assist daily by providing client solutioning according to their product needs Capture all other leads on SMD once agreed by client Follow up all leads with Sales Consultants on SMD to make sure clients are contacted | Compliance and Risk Management: Open & close the branch safe according to the Bank’s procedures, including physically securing the safe according to required procedures Conduct cash counts and visual checks as assigned by the line manager from time to time Ensure that all transaction records are kept and / or mailed in accordance with Bank procedures Keep transactions records available for control purposes Before processing transactions, verify that all information is accurate and complete in accordance with the Bank’s procedure. Refer any concerns to the line manager for follow up and decision making on whether to proceed Follow cash management procedures and limits as prescribed Familiarise with content of all communication, i.e. circulars, bulletins, risk day agenda’s and alerts, etc. Adhere to prescribed control measures to prevent fraud, losses and shortages Report suspicious transactions as per Money Laundering control frameworks Complete and maintain applicable registers (Teller and Key registers) Adhere to safety and security procedures and follow prescribed instructions in event of robbery Cubicles, teller drawers and workstations to be kept locked when leaving workstation Follow off-line procedures and comply with all regulatory and compliance requirements Manage security items i.e. Cash, Teller stamps, Safe keys, combinations and FBSS cards in line with policies and procedures Up skill your knowledge regularly with policies and procedures regarding your daily teller duties, cheques, Fraud, Foreign Exchange, this will help you also to prevent fraud Ensure up-skilling on fault reporting and testing processes & procedures of Equipment used at teller environment i.e. note & coin counters, TCR Machines, etc. Adhere to end of day procedures (ABSA 3368) Adhere to Branch Paper mandate when processing and / or authorising transactions, ensure processing within correct limits & mandates | : | : | : | :

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

The Absa Investor Services (AIS) team in CIB Tech is looking for a Specialist Solution Analyst to work as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes

Job Description

AIS offers a holistic range of operational and administrative support solutions to institutional clients including asset managers, pension funds, stockbrokers, life insurers, government departments, global custodians and broker dealers. These solutions include Trustee Services, Derivatives Clearing, Investment Administration, Securities Lending, Issuance, Cash Management and Custody, Safekeeping, Settlements and Corporate Actions.

We require a business, technology and team facing Quality Solution Analyst and Engineer that has experience working with agile teams, with a strong focus on enabling business value through quality delivery.

Key accountabilities:

• Assist team and business stakeholders in defining understandable and testable user stories, scenarios, requirements and acceptance criteria as appropriate

• Effectively collaborate with both technical and business stakeholders, understand the concept of using tests to document requirements and drive development

• Analysis (including Business Case)

• Solution Design (within DevOps Context)

• Solution Delivery & Testing (manual)

Key skills/competencies required:

• Min 5 years business & systems analysis experience

• Experience working with multidisciplinary teams

• Experience in Agile Methodology & working embedded within an Agile team(s)

• Degree or Diploma in computer science, or relevant IT / Analysis

• Banking domain experience, preferred.

• Expertise in Systems Design & Integration

• Knowledge of the domain

• Technical, organizational and people skills

• Change agility, ability to adapt to change and work with various stakeholders

• Understanding of the fundamentals of automated testing as well as working knowledge of automation tools

• Hands on experience with designing tests cases that can be easily automated

• Ability to assess automation feasibility based on the potential for reuse -- for example, as part of a regression suite

Education

Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

The SWIFT team within CIB Payments is looking for a Specialist Support Engineer to work as part of an integrated (run & build) tribe in lower complexity environments to provide enterprise wide application support across multiple stakeholder groups by maintaining & optimizing enterprise-grade applications (tech products & services).

Job Description

Experience required:

• Min 3 - 5 years’ technology experience.

• Min 3 - 5 years’ Application Support, Management and Diagnostics Experience.

• Experience & understanding of Disaster Recovery, & business continuity management

• Excellent understanding of Linux.

• Excellent communication, analytical skills and decision making ability in collaborative environments

• Understanding of specific coding / scripting languages e.g. SQL, Oracle DB.

• Excellent debugging and problem-solving skills.

• Understanding of Cloud platforms e.g.  AWS.

• Knowledge in networking basic troubleshooting.

• Proven track record of successful troubleshooting, ability to understand, break down a problem and solve.

• Understand databases and be able to run queries on databases and extract data

• Ability to navigate around OS Linux and Windows.

• Experience with application servers (know their way around servers, logs, monitoring)

• Well informed in JBOSS and ability to navigate.  

• Experience and ability to transfer protocols, MQ and MFT – good understanding.

• Ability to work independently (especially in the new way of work)

Key accountabilities:

• Ensure that incidents are logged correctly, and closed timeously.

• Clearly communicate the status of incidents and problem tickets to all stakeholders.

• Devising possible solutions to anticipated problems.

• Working as part of a team, clearly communicate ideas to teammates, analyst, architects and management.

• Support the Delivery Managers by ensuring that the problem records are updated appropriately – regular or within the dates specified on the last update. 

• Ensure that all change compliances are met, and deployment plans are attached to all plans.

• Monitoring of tools to detect problems early.

• Problem-Solving: reacting to problems and correcting the problem as necessary.

• Ensure that the latest patches are applied to the application servers.

• Full responsibility for production stability and the change impact to production.

• Ensure satisfaction with changes, that it complies with governance and that the impact of changes to production is understood before approval for implementation.

Experience on SWIFT application will be an added advantage.

• Industry, organisational and business awareness knowledge and skill.

• Implement the SWIFT customer security framework in accordance with governance and compliance standards.

Education

Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised