Jobs at CapeNature

• CapeNature seeks to appoint a dynamic individual to assist the Tourism Liaison Officer in the operational implementation of the day-to-day Rocherpan eco-tourism operations. This includes maintaining a high level of customer service. He/She shall work as part of a team to ensure that the overall experience of the guests are optimised. The incumbent will implement standard operational procedures and guidelines to ensure that all tourism products, services and facilities are well maintained. The incumbent will also undertake supervisory tasks to oversee the Tourism fixed term employees.

RESPONSIBILITIES (Key Performance Areas):

Contractor and Staff Supervision

• Supervising the Cleaning and Laundry by the EPWP (FTEs) team
• Supervising the Tourism Fixed Term Employee team
• Participating in staff meetings and weekly planning sessions
• Monitoring and Reporting staff.
• Assisting Tourism Liaison Officer with staff monitoring and management
• Participating & Facilitating Tourism and Hospitality training

Housekeeping & Groundskeeping Services

• Implementing the CapeNature Customer Care & Housekeeping standards at tourism facilities
• Implementation Daily, Weekly and Monthly inspections of facilities
• Ensure facility and site readiness for client arrivals
• Identifying and reporting tourism facility maintenance needs
• Ensuring the neatness, cleanliness and readiness of tourism facilities and terrain
• Implement Laundry & Cleaning facility services checks
• Ensure pre -weekend and holiday preparations are completed

Guest Relations and Visitor Management

• Ensure friendly and professional interactions with visitors, team members and public
• Assist Tourism Liaison Officer with guest liaison, especially related to communicating emergencies, power outages or service reports
• Meet and Greet Clients checking in
• Undertake patrols during peak period to check in with clients
• Standby duties as per Standard Operational Guidelines
• Seasonal weekend and public holiday duties 

Inventory and Stock Control

• Manage stock and inventory levels as per Standard Operational Guidelines
• Maintain issue registers
• Ensure daily and weekend bookings are monitored and that sufficient stock or inventory is booked out to staff and contractors
• Ad hoc assisting with monthly, quarterly and annual stock take at the reception / shop

Administration

• Ensure all checklists, reports, audits and tourism related forms are completed as per SOG and deadline
• Attend monthly OHS meetings
• Complete monthly OHS checklists and inspection forms for tourism component
• Identify, Mitigate and Report possible risks & threats
• Ensure proper management and use of all chemicals and cleaning products
• Ensure proper use of Personal Protective Equipment
• Report issues and incidents timeously
• Completion of own and teams’ Human Resources timesheets

MINIMUM REQUIREMENTS:

Qualifications and Experience

• Grade 12
• Minimum of 1 year experience in Tourism, Hospitality or Customer Service
• A valid driver’s license
• Computer literacy (Microsoft Packages -Word and Excel)

Competencies

• Willingness to work weekends, public holidays and perform standby duties as per a roster
• Physical ability to perform, including undertaking patrols
• No criminal record
• Conflict Resolution skills
• Bilingualism (English and Afrikaans)
• Professional Communication Skills (Verbal and Business Writing)
• Analytical thinking & Basic Mathematical Literacy
• Problem solving skills
• Good Interpersonal skills
• Good Time management skills
• Supervisory skills
• Must be able to live and work in a remote environment with little to no internet and phone connectivity

Recommendation/Added Advantage:

• Diploma or Certificate in Tourism or Hospitality Field
• First Aid Certificate
• Code EC license with PDP

AS A PERMANENT EMPLOYEE OF CAPENATURE, YOU WILL ENJOY:

• 24 days of annual leave per annual leave cycle;
• A hybrid working system permitting remote work within limitations, where applicable.
• Comprehensive benefits for death, critical illness or injury linked to the Pension Fund for CapeNature employees;
• Staff discounts of up to 50% on CapeNature accommodation at reserves across the Western Cape;
• Opportunities for career progression and development through internal and external training interventions, and academic growth through the internal CapeNature Bursary Programme subject to Bursary Policy guidelines;
• Free access to CapeNature’s Wellness Partner for you and your immediate household which includes professional counselling, financial, legal and health related advice; and
• The opportunity to positively impact the environment and promote a sustainable future.

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• CapeNature seeks to appoint a dynamic individual to undertake reserve operations at the Rocherpan Nature Reserve. The candidate will be responsible for ecological data collection and data management, monitoring, quality assurance, infrastructure and equipment maintenance, environmental education, and law enforcement and compliance monitoring at the Rocherpan Nature Reserve & MPA. The Field Ranger will also be responsible for supervisory and administrative tasks and will report to the Conservation Officer (On Reserve).

RESPONSIBILITIES:

Carry out Field Surveys (terrestrial and marine)

• Ecological (biotic, abiotic, cultural-historical, weather etc.) data collection
• Infrastructure surveys (buildings, trails, roads & firebreaks)
• Ecological and Management monitoring
• Assist with research projects
• Ecological data management

Perform Law Enforcement duties

• Carry out patrol duties, observations and law enforcement (on and off reserves)
• Education/extension work, issue warnings and fines if appropriate
• Maintain patrol register
• Attend court cases (represent CapeNature) from time to time
• Provide support to Conservation Off-Reserve & the Biodiversity Crime unit
• Assist SAPS, DFFE and Traffic department with road blocks

Perform Supervisory and administrative duties

• Direct support to Management - assist with reserve planning  (IWP & IAPO)
• Supervise EPWP staff and oversee contractors.
• Train and mentor other staff, students and contractors
• Complete log sheets, claim forms, quotes & requisitions
• Monthly administration, meeting minutes
• Weekly checklists

Infrastructure and Equipment 

• Carry out minor repairs and maintenance
• Maintain vehicles and equipment
• Assist with Stores Management
• Erosion control & Rehabilitation work
• Transport of staff /contractors /equipment

Assist in Fire and Alien Vegetation Management 

• Act as IC, Section Chief or Crew Boss during fires
• Perform weekly standby duties for tourism an during fire season
• Alien Vegetation Identification; determine densities; identify appropriate control methods
• Manual Alien Clearing

Quality Assurance

• Act as Environmental Control Officer
• Carry out Quality Control duties
• Assist with risk assessments and quality assurance audits, including Occupational Health & Safety checks

Perform Community Conservation duties

• Assist with Environmental Awareness, Capacity Building and Youth Development
• Assist with Community Based Natural Resources Management / People and Parks
• Assist with Local Economic Development initiatives on/off Reserves
• Assist with Volunteer management

Client care

• Assist with Tourism activities
• Issue visitor permits and perform tourism standby duties
• Provide visitors with information and interpretation
• Apply basic First Aid
• Assist with emergency calls and search & rescue operations

MINIMUM REQUIREMENTS:

Qualifications and Experience

• National Diploma in Nature Conservation, Game & Wildlife Management or Environmental Management
• A valid driver’s license
• Computer literacy (Microsoft packages: MS Word, Excel, MS Teams, Outlook; Mapping package e.g. QGIS)
• Knowledge and/ or experience in working with tourists or clients
• Working knowledge and experience with maintenance of infrastructure (Buildings, roads and trails)
• Working knowledge and experience with compliance
• Working knowledge and experience with basic fire fighting
• No criminal record

Competencies & Job Requirements

• Willingness to work weekend shifts and irregular hours as per a roster
• Physical ability to perform field ranger duties in harsh environmental conditions
• Strong analytical, strategic and creative problem solving skills
• Ability to deal with conflict
• Ability to function independently and within a team

Recommendations/Added advantages:

• Possession of a valid Peace Officer’s certificate, EMI certification or a type of enforcement experience
• Chainsaw & Brush cutter operator certificates
• 4X4 driver training
• EB or EC1 License
• First Aid level 2
• Fishery Control Officer appointment

go to method of application »

• CapeNature seeks to employ a qualified, experienced, and motivated individual, an opportunity to co-ordinate its tourism offering at Rocherpan and Bird Island Nature Reserves. Rocherpan Nature Reserve is a coastal reserve on the West Coast, teeming with birding and colourful wildflowers. It offers tourism accommodation cottages, as well as day activities such as picnicking, hiking, angling and bird watching. Bird Island lies off the shore of Lambert’s Bay and is one of only six sites world-wide where gannets breed.
• The successful individual will be based at Rocherpan Nature Reserve, located near Velddrif. On-site accommodation will be available on the reserve, at a subsidized rate.

RESPONSIBILITIES:
KPA 1 – Implementation of Tourism Operational Systems

• Work with various teams to implement operational systems which drive a consistently high level of service excellence across all aspects of eco-tourism operations and the guest experience.
• Take the lead on all finance, recruitment within tourism and administrative related duties on-reserve.

KPA 2 – Coordination of key Tourism programs

• On-the-Ground assistance to coordinate the deliverables of key improvement and repair projects, regular maintenance and drive the support required in Product Development, all of which is underpinned by elements of innovation and green technology solutions.

KPA 3 – Internal & External stakeholder relationship

• Maintain key relationships with internal and external stakeholders which contributes to the delivery of the overall strategic plans of the department, and to ensure that the reserves tourism product is top of mind.

KPA 4 – Team motivation

• Support, motivate and coordinate the services of a high performing internal team and contractors (where relevant) to deliver successfully on the strategic operational plans.

KPA 5 – Service excellence standards

• Maintain the relationship, contract and ensuring service excellence standards offered by concessionaire partnerships and external contractors. In addition, input into identifying and researching new opportunities to grow the experience offering and facilities at reserve level.

REQUIREMENTS:

• A formal Tourism / Hospitality / Business related qualification with at least (3) three years’ appropriate  tourism/hospitality industry experience.
• A valid Code B drivers’ license.
• Working knowledge of the Microsoft Office Packages.
• Excellent communication, project coordination, time & budget management, and customer relations skills.
• Language proficiency in two (2) of the three (3) official languages of the Western Cape.
• No Criminal record

RECOMMENDATIONS:

• Experience in an eco-tourism environment is advantageous.
• Demonstrate experience managing accommodation/eco-tourism facilities.
• Background knowledge of nature-based tourism and conservation
• Working knowledge of the RoomSeeker reservations system will be an advantage, but not a key requirement.

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• The position reports to the Team Leader: Assets, and is mainly to monitor, safeguard and accurately report on fixed assets and the fleet of vehicles.

Job Functions include:

Key Performance Area: Maintain accurate and credible entity’s fixed asset register

• Monitor if all assets are correctly captured on the system
• Allocation of inventory and bar code to assets
• Receipt of all moveable assets
• Responsible for analysing of data related to fixed assets, including but not limited to WIP project.
• Monitoring assets for compliance with asset control prescripts
• Promote correct implementation of sound asset management practice within the entity

Key Performance Area: Reconciliation of the fixed asset register against the general ledger

• Calculate monthly depreciation
• Analyse the fixed assets details against the general ledger
• Prepare a monthly reconciliation with supporting schedule of the asset register to the relevant accounting records.
• Perform fixed asset register checks and reconciliations

Key Performance Area: Physical verifications of assets and Inventory list 

• Execute asset verification and update asset register accordingly
• Maintain asset verification process in line with policies and procedures
• Escalate the findings to the team leader
• Make necessary recommendations to resolve discrepancies. Update the asset register in terms of GRAP requirements.
• Update an inventory list as per the outcomes of asset verification

Key Performance Area: Monitoring of fixed assets and management asset reporting and analysis 

• Monitor the need for repairs and maintenance of assets
• Informing, guiding and advising entity employees on asset management matters
• Track the monthly movements of assets
• Obtain monthly assets confirmations from the relevant custodians
• Provide inputs for the financial statements (interim and annual) when is required. 

Key Performance Area: Disposal Management

• Collate a list of assets for disposal
• Collect assets identified for disposal and prepare for disposal process
• Ensure that all assets identified for disposal are separated from the rest of assets that are still in use
• Ensure the asset from the asset register following receipt of an approved disposal schedule are removed
• Ensure that disposal documentations are kept safe for record and audit purpose

MINIMUM REQUIREMENTS:

Qualifications and Experience

• NQF level 6 finance or accounting qualification
• BCom or similar finance related degree or equivalent NQF level 7 qualification in finance or accounting would be preferred
• Minimum 5 Years’ experience in Asset Management and Disposal
• Valid EB (Code 8) Driver’s license.
• Proven experience and knowledge of GRAP
• Knowledge and experience of the PFMA and related treasury regulations in respect of Assets and asset management
• Experience of working in a multi-location environment would be an advantage
• Sage Intacct experience will be an advantage

Competencies

• Strong analytical skills
• Creative problem-solving skills
• Ability to function independently and within a team
• Computer literacy plus proficiency in MS Excel
• Detail Orientated
• Integrity

go to method of application »

• This key role reports to the CFO and would be responsible for the full financial function, while also working closely with the executive team in developing and implementing effective strategies for the entity. The ideal candidate is someone with previous experience in the public sector managing people, technically strong in financial accounting, as well as a high level of business acumen.

RESPONSIBILITIES:
Key Performance Area: Management of all financial transactions

• Ensure compilation of accurate and complete monthly management packs in respect of financial transactions inclusive of trial balance and working paper files
• Ensure compliance to financial policies and procedures as implemented by the entity in relation to financial transactions
• Ensure compliance to key service delivery metrics in respect of financial transactions related to:
  • Revenue, Banking and Accounts receivable
  • Payments and Accounts Payable
  • Assets & Inventory
  • Payroll
• Ensure relevant policies and manuals are updated regularly and drive the innovation of processes and workflows in the entity

Key Performance Area: Management of all financial reporting and information

• Ensure budget submissions are completed and submitted to Treasury within prescribed deadlines
• Ensure accurate and complete monthly management accounts are formulated and presented that assist in the decision-making process
• Ensure the compilation of valid, accurate and complete annual and interim financial statements, submitted for audit per legislated timelines, with no material findings
• Ensure the compilation of valid, accurate and complete monthly, quarterly, annual and ad-hoc reports for donor funded projects in line with MOA’s
• Ensure the compilation of valid, accurate and complete monthly, quarterly, annual and ad-hoc financial reports as needed
• Ensure that internal budget process is managed effectively including budget adjustments.

Key Performance Area: Stakeholder and People management

• Presentations to the board, executives and other oversight bodies
• Chair the management forums with operations
• Liaise with relevant officials within provincial and national government
• Manage a staff complement within the unit of more than 20 staff
• Public officer for all SARS related matters

Key Performance Area:  Systems Management

• Ensure that financial systems are managed in terms of approved ICT governance policies
• Ensure that various levels of users of systems are trained and kept informed regarding system issues
• Manage the finance service desk system used to track and report on stakeholder queries
• Manage the banking systems and ensure all necessary controls are implemented and effective
• Investigate and implement innovative automation processes where appropriate

Key Performance Area:  Internal control & risk management

• Ensure that the internal control environment is maintained and that risks within the directorate are documented and mitigated
• Ensure that action plans are implemented to resolve root causes that may result in audit findings
• Engage with Risk Management unit to ensure that the risk register is constantly updated, and mitigation measures are implemented as per the risk register.

MINIMUM REQUIREMENTS:

Qualifications and Experience

• Qualified CA(SA)
• 5 years post articles experience
• 3 years’ management experience preferably at a senior level
• 2 years’ experience in the public sector (preferably at a public entity) would be advantageous
• 3 years’ experience in drafting financial statements on CaseWare
• Experience using SAGE Intacct and SAGE products would be advantageous

Competencies

• Knowledge and understanding of PFMA and Treasury Regulations
• Knowledge and understanding of GRAP
• Knowledge and understanding of the KING code of corporate governance (KING IV)
• Excellent communication skills and ability to liaise at various levels
• Strong analytical, strategic and creative problem solving skills
• Ability to thrive in a fast paced environment managing multiple projects and tight deadlines
• Good project planning and organizing skills
• Ability to function independently
• Ability to drive and implement change
• Business acumen and strategic mindset
• Strong leadership skills
• Computer literacy plus advanced proficiency in Ms Office and related products (including Ms Teams, Sharepoint etc)
• Pro-active, deadline driven and pays attention to detail
• A valid code 08 driver’s license and own transport is recommended
• Customer service orientation