Jobs at Protea Hotels by Marriott®

Education And Experience

• Must be a South African citizen by birth
• Must be between the ages of 18 and 22; and not turn older than 22 in the year being applied for
• Matric (Grade 12) certificate or equivalent accredited NQF or NCV Level 4 qualification
• Must have passed all 7 Matric (Grade 12) subjects; preferably each subject must be achieved at 50% and higher
• Candidates that do not meet the required Matric results will be reviewed on a case by case basis
• Only applicants that do not have any post Matric / NQF 4 / NCV 4 qualifications will be considered

DOCUMENTATION TO BE UPLOADED AS PART OF THE APPLICATION

• Identity document to verify age and nationality
• Matric Certificate and/or Statement or Results (if currently in Matric, please submit your September report card)
• Curriculum Vitae
• Cover letter outlining the reasons for wanting to apply

What else do we offer you?

• A professional environment to work in and the opportunity to learn from others in the hospitality industry;
• Being part of the biggest hotel company in the world and career possibilities within Marriott International;
• Personal coaching and training to support with your career development;
• A Take Care program; we focus on your wellbeing in general and organize several healthy and fun activities throughout the year

CORE COMPETENCIES

• Excellent written and verbal communication skills
• Self-directed and able to work without supervision
• Team player – works well as an individual and with co-workers
• Energetic and eager to tackle new projects and ideas
• Highly self-started, motivated individual who thrives in a multi-tasking, fast paced environment
• Passionate about hospitality industry and the ability to make things brilliant
• Punctual and strong organizational skills
• Flexible in working different shifts, like: AM, PM and during the nights
• Good communication or social skills

go to method of application »

Education And Experience

• Must be a South African citizen by birth
• Must be between the ages of 18 and 22; and not turn older than 22 in the year being applied for
• Matric (Grade 12) certificate or equivalent accredited NQF or NCV Level 4 qualification
• Must have passed all 7 Matric (Grade 12) subjects; preferably each subject must be achieved at 50% and higher
• Candidates that do not meet the required Matric results will be reviewed on a case by case basis
• Only applicants that do not have any post Matric / NQF 4 / NCV 4 qualifications will be considered

DOCUMENTATION TO BE UPLOADED AS PART OF THE APPLICATION

• Identity document to verify age and nationality
• Matric Certificate and/or Statement or Results (if currently in Matric, please submit your September report card)
• Curriculum Vitae
• Cover letter outlining the reasons for wanting to apply

What else do we offer you?

• A professional environment to work in and the opportunity to learn from others in the hospitality industry;
• Being part of the biggest hotel company in the world and career possibilities within Marriott International;
• Personal coaching and training to support with your career development;
• A Take Care program; we focus on your wellbeing in general and organize several healthy and fun activities throughout the year

CORE COMPETENCIES

• Excellent written and verbal communication skills
• Self-directed and able to work without supervision
• Team player – works well as an individual and with co-workers
• Energetic and eager to tackle new projects and ideas
• Highly self-started, motivated individual who thrives in a multi-tasking, fast paced environment
• Passionate about hospitality industry and the ability to make things brilliant
• Punctual and strong organizational skills
• Flexible in working different shifts, like: AM, PM and during the nights
• Good communication or social skills

go to method of application »

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

go to method of application »

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.