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  • Posted: Apr 7, 2022
    Deadline: Not specified
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    Presence Coordinator

    Job Description    
    CCBSA is looking for suitably qualified and experienced candidate to effectively plan, co-ordinate, implement and support all sales execution activities in the trade, in order to contribute towards the achievement of increased sales volumes, customer satisfaction and brand loyalty.

    Key Duties & Responsibilities    

    • Support sales location with respect to all sales execution strategies around promotions, and advertising
    • Identified promotions opportunities
    • Manage sales execution resources for respective sales locations
    • Communication, tracking and monitoring of execution of promotions
    • Coordinated and managed national promotions
    • Managed, implemented and supported promotions
    • Developed, ordered and managed POP and promotions equipment
    • Managing delivery of equipment to trade
    • Developed and maintained customer relations, with internal and external stakeholders
    • Supported, guided and coached team and customers
    • Administered documentation and reports
    • Conducted audits
    • Managed own development and performance

    Skills, Experience & Education    
    QUALIFICATIONS / EXPERIENCE

    • Relevant Degree
    • 2-3 years sales experience essential
    • SAP finance an advantage

    KEY ATTRIBUTES AND COMPETENCIES

    • Product knowledge
    • Sales execution principles and activities
    • Application of knowledge of areas
    • Advanced linguistic proficiency
    • Socialization
    • Customer orientation
    • Excellent communication and influencing skills
    • Good interpersonal skills and ability to communicate at all levels
    • Self-actualization
    • Excellent coordination skills
    • Ability to work under pressure, yet maintaining high attention to detail

    Closing Date: 12th, April 2022

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    Head of Customer Interaction Centre (CIC)

    Job Description    
    Coca-Cola Beverages Africa (CCBA) presents an exciting opportunity for an experienced Head of CIC to join the CCBA Shared Services team. The successful applicant will be reporting into the Operations Manager: IBS (Integrated Business Services).
    The CIC (Customer Interaction Centre) is a key customer experience differentiator for CCBA. The CIC is mandated with order generation and first contract resolution query management as to meet the expectations of customers. In doing so, the CIC connects the primary aspects of the value chain, such as sales, logistics, and finance services, to serve customers at each real time and deferred time customer touchpoint. The omni channel model enabled CIC is well established in Southern Africa, with plans to extend across the rest of the CCBA's global footprint.

    This role operates in a broadly defined environment, enabling development of priorities, policies, objectives and plans creating a framework for this, and other function to comply and operate within. The changing environment is analysed, interpreted and evaluated for improvements and develops several original solutions for the host of variable complex problems across various functions, taking into account the many variables, in a fast and adaptive manner.

    Coca-Cola Beverages Africa is the largest African Coca-Cola bottler, accounting for 40% of all Coca-Cola volumes on the continent. CCBA is a Non Alcoholic Ready to Drink (NARTD) market leader in Africa. CCBA has an extensive footprint in Africa, employing over 16 000 employees. CCBA vision is to Refresh Africa every day and make the continent a better place for all, growing successfully as business and creating a better-shared future for our people, customers, consumers, communities, planet and shareholders.

    This role takes business process ownership within their area of expertise, ensuring effective migration of activities that belong in the Center of Scale and managing the relationship with the CoS to provide service excellence to the business. It ensures standardised ways of working. It drives and supports business process standardisation and optimisation, drives innovations as well as coaches and supports SMEs in optimisation initiatives executed. The role will strategically centralise the CIC processes across the group.

    Design the CIC strategy, vision and leadership framework for execution.

    • Lead the development and implementation of a strong, cost effective and coherent strategic CIC function
    • Ensure that the strategic direction is well defined, rooted in excellent business intelligence and reflected in effective policy, planning and delivery.
    • Provide strong foundations on which to build the continuous development, improvement, efficiency and success including an environment that fosters innovation and delivery.
    • Takes business processes, process ownership within the CIC function ensuring effective migration of activities that belong in the Centre of Scale (CoS) and managing the relationship with the CoS to provide service excellence to the business
    • Drives and supports business process standardisation and optimisation, drives innovations as well as coaches and supports SMEs in optimisation initiatives executed. Standardise the way of working within the CIC across multiple counties and business units
    • Manage and execute CCBA long and short-term sustainable revenue growth strategies through both the CIC.

    Key Duties & Responsibilities    

    • Design the vision, strategy, leadership, accountability, management practices for the CIC aligned to the CCBA Commercial strategy
    • Build, operate, scale and improve the CIC and operational platforms
    • Develop and execute customer experience roadmap and vision
    • Develop and implement the CIC strategy and transformation to a personalised customer experience interaction centre
    • Develop and implement customer experience roadmap and vision
    • Aligning CIC Strategy and resources, systems and policies to deliver on the business strategy
    • Determine contact centre operational strategies by leading needs assessments, capacity planning, and cost/benefit analyses
    • Developing holistic customer journeys and shaping all customer touchpoints: events, digital and print communication, social media interactions, in order to drive customer experience across all stages of engagement
    • Developing and implement an overarching customer communication plan in relation to customer information needs
    • Drive appropriate level of audience segmentation to deliver personalised and relevant customer touch-points
    • Leads colleagues, leads accounts and prospects of such significance that the role requires ability to manage cross-functional relationships and resources
    • Lead and continuously improve and influence the development of Customer Experience within the CIC to effectively and efficiently deliver on customer experience and business objectives
    • Lead employees to deliver on business plan
    • Build the company’s reputation and drive behaviour in the CIC that will not damage the company reputation
    • Provide leadership, support and guidance to the team
    • Provide leadership, coaching and capability development programs to enable CIC to meet growth objectives
    • Lead the CIC annual planning and validate strategic direction with operational leadership
    • Drive a ‘customer first approach’
    • Develop high quality relationships with our employees, customers and community.
    • Partner and position the CIC within CCBA as an enabler in terms of achieving business objectives
    • Building strong, collaborative and effective working relationships with CCBA’s directors and senior leadership to influence the decision-making process and implementation to ensure objectives are met.
    • Solves unique and completed sales problems with a broad impact on the business, requires innovative thinking to develop solutions and influence the positioning of customer experience.
    • Ensure high level focused improvements
    • Develop and communicate business and customer insights which will facilitate decision making and enhance competitive positioning
    • Grow relationships with Commercial executives, enabling sales and share growth by developing best in class CIC system enabling the sales and commercial levers
    • Identify continuous improvement opportunities and implementation.
    • Adopt continuous improvement initiatives and deploy new services where required
    • Driving the implementation of appropriate CIC standards, measurements, resourcing and training; maximizing CIC efficiencies and controls; and ensuring that optimal service levels are provided to customers.
    • Ensure that the CIC operates in an effective and efficient manner leveraging platforms, capabilities and leadership practices
    • Formulate and execute operating expenses and capital investment budgets
    • All legal and compliance elements and good governance practices managed
    • Integrate CIC within the extended value chain
    • Execute long and short-term revenue growth strategies
    • Facilitate business plan to meet and exceed targets
    • Ensure all relevant business strategies, policies and procedures are implemented and adhered to in order to ensure alignment to business objectives
    • Oversee vendor relations, vendor support and service level agreement performance
    • Compile annual CIC operational plan, including holiday plans for the group aligning various multi-functions and resources
    • Oversee CIC sourcing strategies, implementation and daily operations

    Skills, Experience & Education    
    Qualifications and Experience:

    Education requirement:

    • Commercial Master’s Degree or any MBA from a recognised tertiary institution is preferable
    • Specialised knowledge:
    • ISO 18295 International standard for Customer Contact Centres
    • COPC (Customer Operations Performance Centre), customer experience standards
    • CIC Workforce management principles
    • Quality evaluations methodologies
    • Training principles and methodologies
    • Industry perspective and organisational knowledge
    • Computer literacy essential (Microsoft Dynamics and MS Office experience)
    • Appropriate / relevant systems knowledge (CIC Operating software, WFM planning and forecast)
    • Fully computer literate
    • IR experience

    Experience:

    • Minimum 10 plus years extensive CIC experience including managing a large contact centre at senior levels, across multiple countries
    • Minimum 7 years, managerial experience in Sales and Distribution, including minimum 5 years cross functional experience, e.g. supply chain, logistics, sales
    • Multi country contact centre experience at senior level
    • Extensive customer experience management approaches and methodologies knowledge
    • Extensive FMCG experience

    Closing Date: 15th, April 2022

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    Team Leader : Stock

    Job Description    
    Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Operations department. We are looking for talented individual with relevant skills and experience for a Team Leader: Stock, which is based in Bedfordview. The successful candidate will report directly to a Stock Manager in Bedfordview Key Purpose: To ensure the safe guarding of company assets & inventory whilst minimizing risk, fraud & losses by ensuring compliance to stock management and control processes & procedures. Furthermore, the role involves ensuring customer accounts are reflective of the deliveries & associated stock that were performed.

    Key Duties & Responsibilities    
    Key Outputs:

    • Ensure all inventory movements are accounted for daily & reconciled
    • Ensure all primary distribution reconciliations are completed daily
    • Ensure route settlement is completed accurately
    • Ensure all secondary distribution reconciliations are completed daily
    • Ensure all transfers between production & warehouse are reconciled daily
    • Ensure all inventory is counted daily & variances resolved through facilitating the stock counting process
    • Ensure compliance to all stock processes
    • Ensure all customer queries are processed daily to enable accurate customer accounts
    • Ensure all customer proof of delivery requirements are met
    • Ensure all invoices are accounted for & included in the route document packs
    • Ensure all external bottler transactions are completed accurately & invoiced accordingly
    • Ensure all re-charges to drivers, market logistics partners & such like are processed on time
    • Care for assets as per standard operational practices
    • Ensure system transactions are accurate & timeous
    • Ensure proper document control & storage for wet site & MLPS
    • Ensure stock age is managed within the total product management standards
    • Lead the stock management team

    Key Attributes and Competencies:

    Warehouse Processes:

    1. OOS processes
    2. Picking process
    3. Layer picking processes
    4. Checking process
    5. Stock processes
    6. Loading process
    7. Planning process
    • Asset care
    • Proof of delivery requirements
    • Extensive systems knowledge (SAP)
    • Communication skills
    • Ability to utilize technology (e.g. HHT)
    • Literate & numerate
    • Self-management
    • Attention to detail
    • Leadership capability

    Skills, Experience & Education    

    • Appropriate 3 year qualification
    • At least 3 - 5 years' experience at supervisory level within an operational environment
    • Wet Depot / Production Interface experience will be an advantage
    • Computer literate
    • SAP and Excel experience will be an advantage
    • Clean criminal and credit check

    Closing Date: 12th, April 2022

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    Production Process Controller

    Job Description    
    Coca-Cola Beverages South Africa (CCBSA) has exciting opportunity. We are looking for talented individuals with relevant skills and experience as Production Process Controllers, which is based in Midrand. The successful candidates will report directly to the Production Team Leader. KEY PURPOSE To operate, control and maintain machines on the production line to manufacture quality products as per daily operational plan.

    Key Duties & Responsibilities    

    • De-nested/ de-palletised crates
    • Filled crates
    • Palletised crates
    • Secured crates
    • Bottles removed from crate
    • Cleaned and sanitised crates
    • Balanced production line
    • Transported bottles
    • Clean bottles
    • Decapped bottles
    • Sorted bottles
    • Inspected Bottles
    • Blended product
    • Filled and capped bottles
    • Inspected full bottles
    • Labelled bottles
    • Date coded bottles
    • Conveyed bottles, crate and pallet
    • Completed quality control tests
    • Transferred product/pallets
    • Maintained safe, healthy and environmentally friendly work area
    • Solved situational problems
    • Maintained and repaired machines
    • Completed data sheets
    • Developed and achieved team goals
    • Managed personal development and performance

    Skills, Experience & Education    
    Qualifications / Experience

    • Technical Matric (Maths and Physical Science) plus one year production and technical experience
    • Valid Forklift licence

    Knowledge:

    • Bottling processes and procedures
    • Safety and housekeeping standards
    • Quality tests and specifications
    • Food handling practices

    Skills:

    • Application of knowledge
    • Forklift operation
    • Team participation

    Attributes/attitudes:

    • Assembling (Advanced)
    • Evaluating
    • Customer orientation
    • Analytical thinking
    • Hand-eye coordination
    • Calculations
    • Persevering
    • Conceptualisation

    Closing Date: 7th, April 2022

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    Management Trainee Learning & Development

    Job Description    
    Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Learning and Development department. We are looking for a talented individual with relevant skills and experience for Management Trainee : Learning & Development role, which is based in Midrand, Head Office. The successful candidate will report directly to the Country Lead : Capability & Skills Development.

    KEY PURPOSE

    The successful candidate will undergo a 12 months formal training programme to gain knowledge and experience in Learning & Development in order to prepare for a management position within CCBSA. To supports the development, implementation and consistent application of CCBSA Learning & development strategic priorities, to ensure required competence exists in the organisation, enabling the achievement of its long term growth strategy.

    Key Duties & Responsibilities    
    Learning & Development infrastructure development

    • Drives the implementation of the development infrastructure, in anticipation of need, including career paths, capability frameworks, competency definition, curricula design, critical learning interventions and systems.
    • Develops and manages relationships with external partners in country, such as educational institutions.
    • Supports the alignment of Learning & Development processes, practices, frameworks and tools in the Business, as appropriate.
    • Implements and reviews effective Learning & Development metrics, to drive and support the business performance.
    • Provides regular feedback of training material quality, effectiveness and data integrity with the L&D Team Lead.
    • Implements integrated on boarding process, programs and tools for the business.

    Competence Development

    • Develop deep understanding of organisation’s operating model, with specific focus on the Business’s functional areas.
    • Implements Group-wide Learning solutions, working in conjunction with other functional leaders and specialists.
    • Supports the on-the-ground implementation, entrenchment and monitoring of competency guide processes, guides, progress and gaps for the business.
    • Evaluates the effectiveness of learning methodologies, including ROI on interventions in country.
    • Provides L&D support in line with business needs
    • Ensures optimal organisation and individual development within the business. Governance
    • Records, analyses and communicates L&D data and trends, in country, to the Country Lead.
    • Ensures legislative and governance compliance in all aspects of Learning & Development in country.

    Skills, Experience & Education    
    QUALIFICATIONS / EXPERIENCE

    • Minimum requirement: Relevant Bachelor's Degree, with post graduate HR qualification, or equivalent.
    • Minimum requirement: 3 – 5 years Learning & Development experience, or equivalent.
    • Minimum requirement: 3 – 5 years sales or commercial experience
    • Excel and Powerpoint skills at Intermediate to advanced level.
    • 3 – 5 years experience in training material development & training course facilitation
    • Experience in large business project rollouts across a national footprint

    KEY ATTRIBUTES AND COMPETENCIES

    • Sound Business knowledge and acumen.
    • Technical process expertise.
    • Ability to solve complex business problems.
    • Ability to build core capabilities across existing and new countries, accelerating sustainable growth.
    • Ability to build leaders at all levels.
    • Ability to build and implement competency models.
    • Ability to coach others and build organisational capabilities by aligning strategy, culture, practices and behaviour, and ensure that line managers recognises the value.
    • Ability to adjust and refresh competencies to meet the changing needs of the organisation.
    • Analysis & diagnostic skills.
    • Influencing and Facilitation skills.
    • Ability to establish trust, based on integrity.
    • Ability to collaborate to deliver value.
    • Reputation for discretion and sound judgment.
    • Strong Leadership ability.
    • Stakeholder/ relationship management.
    • Project management skills.
    • Change management skills

    Closing Date: 10th, April 2022

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    Temp Financial Planner: Manufacturing & Technical

    Job Description    
    To provide a high level of support, consolidation and monitoring of various management accounting processes to ensure that the information supplied can be used by senior management in the achievement of profit and productivity targets.

    Key Duties & Responsibilities    
    KEY OUTPUTS

    • Support the delivery of CCBSA Regional Manufacturing & Technical financial objectives:
    • Drive financial value through business partnering and the incumbent may thus be required to travel between regional plants/depots to meet business objectives.
    • Manage functional financial planning process
    • Monthly reporting preparation, control, presentation and submission
    • Annual budget preparation - consolidate all Information from line to department budget pack according to CCBSA parameters.
    • Determine fixed costs for all departments
    • Maintain and develop a high level of liaison with the Regional and Centralised Finance teams which includes assistance in parameter establishment, liaison with management and setting of targets.
    • Monitoring indicators and variables. Month-end processing of income at Plant level and consolidation of regional figures.
    • With regard to all systems implemented: ensure that guidelines, quality requirements, customers and needs are established. Assist with monitoring compliance as required. An important quality assurance role is played here by the incumbent.
    • To supply an advisory source, as well as collaboration with line managers, senior management and other staff. Ad-hoc investigations which include short-term and ongoing feasibility targets as applicable to the functional area
    • Assist the Finance Controller on determining accurate figures on cost, usage analysis and forecasts.
    • Assistance as well as joint responsibility for cost review.
    • Support and implement the Manufacturing & Technical governance and control framework
    • Support the Governance Controller with various governance matters.
    • Work with line managers to implement the necessary corrective financial action on variances, issues, or opportunities identified
    • Implement regional and management routines that drive clear accountability and corrective actions in the region (i.e. RACM, Regional audit committees).
    • Monitor and ensure the PTP process management & compliance
    • Attendance of stock counts and ensure compliance to hard close procedures
    • Identify and train Manufacturing & Technical operational managers on financial acumen, governance and policy changes.

    Skills, Experience & Education    

    • B Com Accounting / BCOMPT. Honours.
    • CIMA or CA (SA) Qualification would be an advantage
    • Three years financial experience
    • Experience in planning (budgets, forecasting) and cost accountancy
    • Knowledge of reporting and financial requirements.
    • SAP knowledge
    • Advanced Microsoft Excel knowledge

    Closing Date: 12th, April 2022

    go to method of application »

    LDP Manager

    Job Description    
    Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Sales department. We are looking for talented individual with relevant skills and experience for a Local Distribution Partner Manager role, which is based in CCBSA Ladysmith. The successful candidate will report directly to the District Manager. KEY PURPOSE To lead and manage the set-up and design process of Local Distribution Partners (LDP’s) and Third Party Distributors so that orders can be delivered in the most efficient and effective manner with regards to cost and Customer service levels.

    Key Duties & Responsibilities    
    KEY OUTPUTS

    • Accountable for setting up of Local Distribution Partners and Local Distributors per agreed target for the District.
    • To monitor and control daily shortages according to company policies and procedures so that zero settlement can be achieved by Local Distribution Partners.
    • To prepare and deliver Model Stock for the Local Distribution Partner and manages replenishment process to ensure that Local Distribution Partner delivers in full always.
    • To lead and manage the Local Distribution Partners output so that training requirements can be identified and non-performance areas can be addressed.
    • To continually evaluate and adjust actual performance against pre-set targets so that Customer service levels can be enhanced.
    • To optimise Customer service within the team so that correct stock can be delivered to the Customer on time.
    • To manage associates in a manner that allows contractual obligations to be achieved.
    • To manage haulage activities in line with Company policies and procedures so that haulage standards can be achieved according to daily weekly haulage plan.
    • Manage financial performance of LDP and debtors account with CCBSA
    • Inform decisions with regards to implementation of Local Distribution Partner strategy and best practices within all District Local Distribution Partner’s.
    • Advise District Manager of Local Distribution Partner operational plan and performance.
    • Ensure that all legal health and governance control measures are implemented.

    KEY ATTRIBUTES AND COMPETENCIES

    • Distribution methods and principles.
    • Conceptualisation

    Skills

    • Customer orientation.
    • Business Insights/ knowledge.
    • Entrepreneurial Acumen.
    • Planning & Organisation skills.
    • Self-actualization/ Emotional Maturity and assertiveness.
    • Participative management.
    • Knowledge of Transport legislation
    • Knowledge Labour, Health and Safety Legislation
    • Financial Acumen

    Skills, Experience & Education    
    QUALIFICATIONS / EXPERIENCE

    • 3 Year Road Transport Diploma or relevant Degree
    • 3 Years FMCG experience
    • Experience in operations will be an advantage
    • Computer literate 
    • SAP (Warehousing and Distribution) experience will be an advantage

    Closing Date: 12th, April 2022

    go to method of application »

    Warehouse Operator

    Job Description    
    Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Warehouse department. We are looking for talented individual with relevant skills and experience for a Warehouse Operator role, which is based in Phoenix. The successful candidate will report directly to the Team Leader: Warehouse in Phoenix.

    Key Duties & Responsibilities    

    • To execute the activities within the warehouse according to the issued plan within the required operational efficiency standards.
    • Ensure all trucks/trailers are loaded on time & in full according to the issued plan
    • Ensure compliance to model stock layout for all SKUs
    • Ensure stock is removed from the production lines such that there are no disruptions to production due to forklift availability
    • Ensure loads are picked on time & accurately
    • Comply to housekeeping standards
    • Comply to processes
    • Achievement of personal operational efficiency standards
    • Care for assets as per standard operational practices
    • Comply with relevant stock management processes including counting of inventory daily
    • Ensure pallets are stretch wrapped according to standard

    Skills, Experience & Education    

    • Grade 12/Matric with Maths
    • Must be conversant in English (as the home language or at least a first additional language)
    • 6- 12 months relevant warehouse experience (load making /forklift operation)
    • Valid forklift driver licence an advantage (if candidate application successful, will be trained)
    • Clear criminal and credit check
    • Prepared to work overtime and shifts

    Closing Date: 12th, April 2022

    go to method of application »

    Maintenance Controller

    Job Description    
    Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Production department. We are looking for talented individual with relevant skills and experience for Maintenance Controller, which is based at Elgin. The successful candidate will report directly to Manufacturing Manager. The key purpose of the role is to lead and support the technical team; to pro-actively ensure proper execution of maintenance on line equipment and to provide professional technical support to the Shift Team Leader and his team so that reliability and effectiveness of the line is maximized and losses and risk are minimized.

    Key Duties & Responsibilities    

    • Developed and monitored team goals
    • Maintained machines
    • Repaired breakdown
    • Supported and coached team members
    • Assessed candidates
    • Enforced and maintained safe work area
    • Delegated and monitored work activities
    • Managed continuous improvement projects
    • Solved situational problems
    • Technical support service
    • Conducted audits
    • Managed personal development and performance Unit Manager Maintenance Controller Maintenance Planner
    • Formulated and controlled repairs and maintenance budget (including engineering spares)

    Skills, Experience & Education    

    Knowledge:

    • Technical knowledge and principles
    • Bottling principles and processes and manufacturing knowledge
    • SHE policies and procedures

    Attributes/Attitudes:

    • Conceptualisation
    • Calculations
    • Insight
    • Evaluating
    • Assembling advanced
    • Organising
    • Innovation
    • Comparison
    • Perception
    • Empowerment

    Closing Date: 12th, April 2022

    go to method of application »

    Secretary

    Job Description    
    Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Manufacturing Department. We are looking for talented individual with relevant skills and experience for Secretary, which is based in Lakeside. The successful candidate will report directly to the Manufacturing Manager in Lakeside.

    Key purpose:

    To support the Manufacturing Manager and provide Manufacturing teams with relevant administration and information in order for them to ensure sustainable operational effectiveness and competitiveness within clearly identified KPI’s in order to achieve market penetration and increased customer service.

    Key Duties & Responsibilities    
    KEY OUTPUTS:

    • Manage diary and coordinate meetings calendar for M&T Manufacturing Manager
    • Schedule the relevant manager’s appointments and maintain daily calendar, taking responsibility for managing changes, actions and reminders
    • Manage the distribution/collection of pre-meeting materials ensuring all pre-readings and reports are available before every meeting
    • Develop presentations and reports for the Manufacturing Manager
    • Compile relevant reports
    • Keep record of all communications using sophisticated filing systems in order to ensure efficient retrieval and response
    • Maintain general Archive and legacy-Appletiser Archive
    • Compile internal memos, high level reports, presentations, agendas, letters, and responses - effectively managing all mail and correspondence on behalf of the relevant managers
    • Manage and maintain contact lists
    • Make relevant travel, flight, accommodation, transport and venue arrangements
    • Co-ordination and planning of events
    • Manage relationships with internal and external customers
    • Manage all on-site meeting venues and office facilities.
    • Procurement of resources aligned to procurement policy (RACM)
    • Provide support to IT, HR, IR, Payroll, PAC, Financial Manager (Appletiser SA (Pty) Ltd), Legal.
    • Ensure smooth and efficient running of the office
    • Management of staff transport service
    • Cost management
    • Providing SAP support

    KEY ATTRIBUTES AND COMPETENCIES

    • Exceptional communication skills
    • Ability to work well under pressure and independently
    • Self-started with high levels and proactive
    • Above average interpersonal skills
    • High level of care and attention to detail
    • High level of professionalism

    Skills, Experience & Education    
    Qualifications & Experience :

    • Relevant degree or equivalent would be an advantage
    • Minimum of 5 years’ experience as Secretary to a member of Management
    • Experience in preparing Power Point presentations and advanced Excel skills
    • Excellent typing skills with excellent accuracy
    • Fully computer literate with an Advanced level of MS Office

    Closing Date: 12th, April 2022

    go to method of application »

    Key Account Manager

    Job Description    
    Coca Cola Beverages South Africa has an exciting opportunity in the Sales & Marketing Department. We are looking for seasoned individuals with necessary skills & experience for a National Key Account Manager role.

    The purpose of the role is : 

    • To manage National Key Accounts and its Regions on behalf of the Franchisor and other Bottling partners in RSA aligned to the AFRICA Win Framework
    • Build relationships with our National Account Customers to drive mutual Business growth ultimately leading to Market share gains
    • The National Account Manager carries the responsibility of designing and implementing activities, in conjunction with other functional departments across the TCCC system in order to minimise the impact of competitor in market
    • To support & drive the Regional and Operational teams in the implementation & execution of the business and channel initiatives for the National Grocery Class of Trade.
    • This includes the functions of Trade Marketing, CCRM (relationships management), Trade visits and coaching with DC personnel at relevant levels and problem/issue resolution at an Account H/O level.
    • Manage, drive and measure the Route to Market framework within the Customer and CCBSA Regions

    Key Duties & Responsibilities    

    • Manage margin and revenue growth in related National Grocery Accounts by applying product categories optimally.
    • Ensure Channel Strategy is translated into Operational Plans. These plans incorporate the strategic directions for the coming year and addresses programmes by pack and category.
    • Ensure Channel plan objectives are achieved - growth / profitability
    • Ensure Channel plans are implemented and activated to the AFRICA Win Framework as well as the RED role Model.
    • Align on an ongoing basis with Account Key Contacts to ensure the Business plans are developed and implemented
    • Regularly review the progress of Trading agreements and take corrective action where necessary.
    • Trade Marketing Customer alignment and implementation
    • Develop an optimum promotional grid by Category and support DC implementation of the plan.
    • Manage promotional spend within the promotional framework and annual
    •  budgetary requirement.
    • Monthly analysis of key KPI’s performance – internal and with external Customers
    • Manage spend within the framework and requirements.
    • Ensure compliance to internal TCCC RACM requirements.
    • Understand the Customer dynamics, systems/software solutions and align accordingly.
    • Resolution of pricing claims collective with the Finance and Credit teams.
    • Negotiates permanent, promotional and ad hoc space with customer.
    • Carries out quarterly (or as per agreement) Business reviews by customer.
    • Weekly trade visits with Sales Teams identifying opportunities and gaps.
    • Ensure the RTM framework is rolled out in accordance with the RTM process.
    • Understand pack margin and pack role per customer in order to optimise RTM.
    • Utilise market research and analysis to formulate programmes and feedback to customer.
    • Builds personal relationship with customer.
    • Interacts at all levels within the organisation, feedback on internal queries ongoing.
    • Problem solving and conflict handling/resolution.
    • Issues to be resolved professionally and efficiently. 

    Skills, Experience & Education    
    Qualifications:

    • 3 year Marketing or equivalent Diploma/Degree. Post Graduate studies an added advantage

    Experience:

    • 3 years experience (at e.g. Sales Manager level) or equivalent FMCG

    General    
    Competencies

    • Good Attention to detail
    • Strong service orientation
    • Sound knowledge of Accounting and Marketing principles
    • Excellent interpersonal skills / good motivational skills
    • In-depth Product/ Service knowledge adapted to meet these needs and add value.
    • Good negotiation skills when dealing with customers
    • Ability to work under pressure
    • Analytical Skills
    • Advanced negotiation skills

    Closing Date: 12th, April 2022

    go to method of application »

    Preseller Merchandiser - Devland

    Job Description    
    Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Sales Department. We are looking for talented individual with relevant skills and experience for a Preseller Merchandiser role, which is based in Devland. The successful candidate will report directly to the Sales Team Leader in Devland. Key Purpose To grow volume and facilitate the order taking process as well as implement, execute & monitor merchandising standards for direct and indirect customers within a designated geographical area.

    Key Duties & Responsibilities    
    Key Outputs:

    • Assistance provided towards target achievement
    • Order Generation Process optimised
    • Daily Execution Standards optimised
    • Call Preparation
    • Customer outlets executed
    • Company assets managed and maintained
    • Information Managed
    • Customer service optimized

    KEY ATTRIBUTES AND COMPETENCIES

    Knowledge:

    • Of the market / designated geographical area
    • Basic Sales/Order Generation principles and practices
    • Customer Service standards
    • Merchandising Standards including look of success

    Skills & Attributes

    • Socially outgoing and confident
    • Able to build positive relationships
    • Ability to generate basic sales
    • Team player who can also work independently
    • Open to change and looking for opportunities for improvement
    • Responsible, conscientious and dependable
    • Self-discipline and well organized
    • Flexibility
    • Good ability to work under pressure and handle a demanding work environment
    • High energy levels and drive

    Skills, Experience & Education    

    Education

    • Matric/Grade 12 with Mathematics
    • A completed 3 year relevant post matric qualification would be advantageous.
    • 1 year or more Merchandising or Sales experience within the FMCG would be an advantageous
    • Valid code 8 drivers license, unendorsed.

    Closing Date: 12th, April 2022

    go to method of application »

    Preseller Merchandiser -Vaal

    Job Description    
    Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Sales Department. We are looking for talented individual with relevant skills and experience for a Preseller Merchandiser role, which is based in Devland. The successful candidate will report directly to the Sales Team Leader in Devland. Key Purpose To grow volume and facilitate the order taking process as well as implement, execute & monitor merchandising standards for direct and indirect customers within a designated geographical area.

    Key Duties & Responsibilities    
    Key Outputs:

    • Assistance provided towards target achievement
    • Order Generation Process optimised
    • Daily Execution Standards optimised
    • Call Preparation
    • Customer outlets executed
    • Company assets managed and maintained
    • Information Managed
    • Customer service optimized

    KEY ATTRIBUTES AND COMPETENCIES

    Knowledge:

    • Of the market / designated geographical area
    • Basic Sales/Order Generation principles and practices
    • Customer Service standards
    • Merchandising Standards including look of success

    Skills & Attributes

    • Socially outgoing and confident
    • Able to build positive relationships
    • Ability to generate basic sales
    • Team player who can also work independently
    • Open to change and looking for opportunities for improvement
    • Responsible, conscientious and dependable
    • Self-discipline and well organized
    • Flexibility
    • Good ability to work under pressure and handle a demanding work environment
    • High energy levels and drive

    Skills, Experience & Education    

    Education

    • Matric/Grade 12 with Mathematics
    • A completed 3 year relevant post matric qualification would be advantageous.
    • 1 year or more Merchandising or Sales experience within the FMCG would be an advantageous
    • Valid code 8 drivers license, unendorsed.

    Closing Date: 12th, April 2022

    Method of Application

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