Latest Jobs at Guardrisk

Role Purpose    

• The Human Capital Business Partner role provides dedicated Human Capital Partnership to business units, ensuring people practices support Guardrisk goals, while managing complex demands from clients. The role balances operational delivery with strategic input, acting as a trusted advisor to leaders and employees.  

Requirements    
Qualifications

• Bachelor’s degree in human resources/ industrial psychology or related field
• Registered Psychometrist/Industrial Psychologist with HPCSA will be an added advantage

Experience

• 5-7 years’ experience in an HC role
• Strong knowledge of HC Principles including talent management, performance management
• Experience facilitating team effectiveness sessions will be an added advantage.

Duties & Responsibilities    
Responsibilities, work outputs and individual contribution

Strategic HC Partnership

• Act as a trusted advisor to business leaders and managers, providing strategic insights on HR matters such as talent management, organizational development, and employee engagement
• Partner with leadership to align HC strategies with business goals and drive the people agenda across business units
• Work closely with department heads to understand their needs and proactively suggest HC solutions that support organizational objective.

Talent management and development

• Partner with Talent Acquisition Specialist for allocated Guardrisk BU, ensuring that the talent acquisition processes are aligned with business needs.
• Oversees performance management processes, including goal setting, feedback and development planning.
• Advises on career development, succession planning and development initiatives.
• Support employee learning and development programs to foster skill growth and organisational capability.
• Collaborate with business leaders to identify high-potential employees and design individualized development plans.
• Partners with the learning and development team to implement development and leadership initiatives.
• Support the design and delivery of learning and training programs aimed at developing leadership and key talent across Guardrisk.
• Use data (engagement surveys, diagnostics, feedback) to inform OD initiatives and measure impact
• Coach leaders on change leadership, team dynamics, and people-related implications of transformation initiatives.
• Embed OD practices that strengthen collaboration, accountability, and performance across teams.
• Facilitate team interventions, including team effectiveness workshops, alignment sessions, leadership offsites, and conflict resolution engagements

Employee relations and Organisational culture

• Act as a point of escalation for complex employee relations issues, providing guidance and support to resolve conflicts in a timely and constructive manner
• Foster a positive organizational culture by promoting values, employee engagement, and creating an inclusive work environment
• Works closely with OD and Executive HC to drive change management initiatives and support leadership during periods of organizational transformation or restructuring.
• Act as a mediator in conflict resolution, addressing complex employee relations issues and ensuring fair and equitable outcomes
• Provide guidance to managers and employees on conflict resolution strategies, fostering a respectful and positive work environment
• Handle sensitive employee issues, ensuring compliance with legal standards and company policies while maintaining confidentiality.

Human Capital Process optimisation

• Collaborate with the HR team to continuously improve HR policies, processes, and practices to ensure efficiency and effectiveness
• Implement HR programs and initiatives that enhance employee engagement, retention, and satisfaction
• Lead data-driven HR initiatives, utilizing metrics to assess organizational health and implement improvements.

Employee experience and wellbeing

• Partner with internal stakeholders to ensure employee well-being programs and initiatives are aligned with employee needs and company values
• Monitor employee feedback (via surveys, interviews, etc.) and recommend actions to enhance the overall employee experience.
• Promote and support employee well-being initiatives, ensuring that employees have access to programs that enhance their work-life balance and overall health
• Monitor employee feedback through surveys and one-on-one interactions to identify trends and areas for improvement in the employee experience
• Work with leadership to drive a culture of recognition, employee engagement, and retention

Human Capital reporting and compliance

• Provide regular reports and insights on key HC metrics such as turnover, performance, talent pipeline, and employee engagement to business leaders
• Ensure HC initiatives comply with legal and regulatory requirements, industry best practices, and company policies
• Stay up to date with the latest HC trends, legislation, and best practices to provide informed guidance to the business

Competencies    

• Taking Action: Takes action to make things happen; uses initiative to start things up; shows drive and invests personal energy.
• Articulating information: Is articulate in giving presentations; is eloquent and explains things well; projects social confidence when articulating information.
• Convincing people: Is comfortable having to persuade others; shapes opinions by being outspoken; seeks to negotiate with others.
• Checking things: Is meticulous in finding errors; ensures accuracy by being thorough and checking details; produces high quality work by being detailed..
• Embracing change: Copes with change and variety; tolerates uncertainty and ambiguity; adapts to new challenges.
• Understanding people: Shows empathy and compassion; attends and listens to people; is attentive and understands the motivation in others.
• Conveying self confidence : Is self-assured and projects inner confidence; is confident and determines own future; values own contributions.
• Developing Expertise: Is open to taking up learning opportunities; is quick in acquiring knowledge and skills; develops expertise by updating specialist knowledge.

Deadline:31st May,2026

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Role Purpose    

• Drive effective and innovative brand, strategic marketing, public relations and communication strategies that will create brand awareness, to consideration and to conversion in order to ensure profitable growth and sustainability aligned to the strategic business objectives of Guardrisk.

Requirements    

• Post-graduate degree in Business Management, Marketing or Behavioural Sciences
• Minimum 10 years strategic marketing experience
• Minium of 7 years leadership experience on a senior level
• Experience within the financial services industry will be advantageous
• Sound experience of B2B2C, B2C and or B2B brand and marketing strategies
• Knowledge of the Emerging Market landscape
• Competence in digital marketing strategy, business development, corporate communication, marketing analytics and metrics

Duties & Responsibilities    
Responsibilities, work outputs and individual Contribution:

• Design and lead the implementation of the Guardrisk brand and marketing strategies to drive the business agenda in line with branding and marketing architecture to deliver initiatives that are compelling, relevant and deliver a consistent message within the corporate, the distribution channel and the market segment context.
• Provide strategic direction and execution of marketing relevant to the Guardrisk brand in order to deliver targeted strategies that align to specific market understanding of the value proposition and enhance the focus on business development and maximising sales opportunities.
• Design, develop and sustain a holistic Public Relations strategy for Guardrisk ensuring visibility, brand-building and thought leadership.
• Partner with Momentum Group marketing on relevant sponsorship events and Corporate Social investment.
• Provide a clear and consistent Marketing partner value proposition that is aligned to and forms an integral part of the strategic intent of the business.
• Partner with business and monitor competitiveness of products, services and marketing activities and channel these insights into the optimisation of marketing initiatives.
• Drive the development of integrated marketing strategies and campaigns that maximises the effectiveness of the sales force and business development activities.
• Drive the development and measurement of marketing metrics that enable effective decision making around revenue growth, market share, marketing intelligence and profitability.
• Develop and implement tactical plans to operationalise the marketing strategy for Guardrisk to achieve business objectives.
• Drive the use of the latest technology and mechanisms to effectively deliver marketing messaging to target audiences, including mobile, video, and social media etc.
• Develop and utilise measurements of impact to eliminate inefficiencies and enable effective decision making around revenue growth, market share, marketing intelligence and profitability.
• Build strong relationships with the brand and marketing community across the Group. Effective leveraging of Momentum Group Marketing capabilities in delivering on the Guardrisk brand and marketing strategy.

CLIENT

• Build and maintain relationships with all stakeholders that promote cross delivery solutions to build the Guardrisk brand in the Industry.
• Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service

PEOPLE

• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
• Select and recruit suitably qualified talent in line with Employment Equity principles and Guardrisk behaviours.
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.

FINANCE

• Optimally utilise the budget for area, including the authorisation of expenditures and implementation of financial regulations.
• Develop and manage budgets for marketing initiatives, events, and CSI projects, optimising resource allocation for maximum return on investment.
• Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.
• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.
• Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.

Competencies    

• Business Acumen
• Interpreting data
• Developing strategies
• Empowering individuals
• Providing insights
• Articulating information
• Exploring possibilities
• Making decisions

Deadline:25th May,2026

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Role Purpose    

• The Talent Acquisition Specialist focuses on sourcing, placing, and managing candidates throughout the recruitment Lifecyle, while ensuring a seamless and positive experience for both candidates and the business. 

Requirements    
Qualifications

• Bachelor’s degree in human resources/ industrial psychology or related field
• Registration as a Psychometrist will be an added advantage

Experience

• Minimum 5 years’ experience in talent acquisition or recruitment, with a focus on sourcing and managing talent pipelines
• Experience using various recruitment platforms
• Exposure to psychometric assessment tools advantageous
• Reputable talent sourcing at all managerial levels essential including Executive search 

Duties & Responsibilities    
Talent Sourcing, Attraction and placement

• Partner closely with the Human Capital (HC) team and business leaders to develop and implement targeted talent sourcing strategies.
• Proactively source and attract high-quality candidates through job boards, social media, networking, and other channels.
• Collaborate with hiring managers to understand role requirements and define recruitment strategies.
• Build and maintain a strong network of passive and active candidates through diverse sourcing channels.
• Ensure job advertisements are accurate, engaging, and aligned with Guardrisk branding, while cleaning up and updating ads as necessary.
• Drafts offer letters for successful candidates working closely with the HCBP.
• Support in negotiating offers and managing the pre-onboarding process.

Role profile management

• Works closely with the HC team and leaders to coordinate and ensure that role profiles are up to date and aligned to the Guardrisk Competency framework.
• Ensure role profiles are aligned with the organizational competency framework.

Screening and Interview coordination

• Conduct thorough screening of candidates to assess fit, skills, and experience for both immediate and future opportunities.
• Partner with hiring managers and HC Business Partner to ensure alignment with role requirements and company culture.
• Schedule and arrange interviews, ensuring a smooth and efficient process for both candidates and the team.
• Provide timely communication to candidates regarding interview schedules, expectations, and any necessary preparations.

 Talent Pool Management

• Develop and manage ongoing talent pools for key roles, including niche skill sets or high-demand positions.
• Maintain strong relationships with potential candidates to ensure a consistent flow of talent.

Candidate experience and feedback

• Ensure a positive, seamless experience for candidates by providing timely communication and guidance throughout the recruitment process.
• Gather feedback from candidates on their experience, identifying areas for improvement and implementing changes to enhance the recruitment process.
• Provide respectful and constructive feedback to unsuccessful candidates, maintaining professionalism and a positive company image.

General Human Capital administration

• Provides regular reports on recruitment activities, talent pool status, candidate experience, and any other monthly recruitment spend.
• Clean up and analyse recruitment data to identify trends, make recommendations and enhance recruitment strategies.
• Ensure regular recruitment check-in’s and that all recruitment data is up to date.
• General human capital administration, including organisational effectiveness support.
• Monitor and report on assessment, reference checks and agency fee expenditures.
• Ensure spending remains within approved budgets and identify cost optimization opportunities.
• Liaise with vendors and internal finance teams as needed.

Competencies    

• Taking Action: Takes action to make things happen; uses initiative to start things up; shows drive and invests personal energy.
• Checking things: Is meticulous in finding errors; ensures accuracy by being thorough and checking details; produces high quality work by being detailed.
• Managing tasks: Manages tasks by being organised and methodical; plans activities systematically; sets priorities for tasks
• Producing output: Is focused on activity and works quickly; keeps busy and maintains productivity; is comfortable multi-tasking to produce output.
• Upholding standards: Behaves ethically and justly; is discreet and maintains confidentiality; meets commitments by acting with integrity.
• Team working: Works participatively with others; is democratic and encourages team contributions; collaboratively involves others in decision-making.
• Embracing change : Copes with change and variety; tolerates uncertainty and ambiguity; adapts to new challenges.

Deadline:31st May,2026

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Role Purpose    

• The Data Steward at Guardrisk is an operational data quality role responsible for monitoring, validating, and ensuring the reliability of business-critical data used across Guardrisk operational and downstream processes.
• The role exists to ensure that data flowing through Guardrisk systems is complete, accurate, timely, and fit for purpose, and to act as the primary point of contact for business teams when data quality issues impact underwriting, claims, finance, reporting, partner integrations, or regulatory processes.
• This role is hands-on and operational, embedded in day-to-day data processing rather than policy definition, and works closely with data engineering, IT platforms, and business teams to detect, triage, and resolve data quality issues before they impact business outcomes.
• The role also carries direct accountability for engaging with external data providers, intermediaries, and partners to ensure data quality is addressed at source, not only downstream. This includes building effective working relationships with external stakeholders, holding them accountable for data quality outcomes, and driving corrective action where data defects originate outside Guardrisk systems, in order to protect underwriting, claims, finance, reporting, and regulatory processes.  This is achieved while working with the portfolio managers as and where required.

Requirements    
Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, Data Management, or a related field.Practical experience in operational data environments is prioritised over purely academic or theoretical qualifications.Certifications or training in data management, data quality, or analytics are advantageous where they support hands-on execution.

Experience

• 5+ years’ experience working directly with data in operational or production environments, including:Transactional and operational dataHigh-volume data processingData ingestion, transformation, and validationProven experience monitoring data pipelines, feeds, or batch processes and identifying processing failures, delays, or anomalies.Hands-on experience identifying, investigating, and resolving data quality issues, including:Completeness, accuracy, and timeliness issuesData reconciliation and validationRoot cause analysis

Experience working closely with:

• Data engineering or platform teamsBusiness users consuming operational and reporting dataExternal data providers or integration partnersStrong domain experience in insurance (short-term, life, health, or microinsurance), with an understanding of how data issues impact:UnderwritingClaimsFinanceReporting and regulatory submissionsPractical exposure to Microsoft Azure data technologies and structured database environmentsWorking knowledge of BI or analytical tools (e.g. Power BI) for data investigation and validation, not just reportingAwareness of data governance and compliance tooling (e.g. Purview) as supporting mechanisms, not primary deliverables

Soft Skills

• Strong analytical and problem-solving ability, with a focus on diagnosing data issues under operational pressureHigh attention to detail, particularly when validating data used in critical business processesClear, confident communicator able to explain data issues in business-friendly languageComfortable working across business and technical teams to drive resolutionAccountable and outcomes-focused, with a bias toward action rather than escalation

Duties & Responsibilities    
Operational Data Quality Monitoring (Primary Accountability)

• Monitor critical Guardrisk data flows, feeds, and datasets across operational and analytical platforms to ensure data is processed successfully, completely, accurately, and on time.Actively identify failed, delayed, incomplete, or anomalous data processing that may impact underwriting, claims, finance, reporting, partner integrations, or regulatory processes.Define and maintain operational data quality checks and thresholds (e.g. completeness, accuracy, timeliness, consistency) aligned to Guardrisk business use cases.Proactively surface data quality issues before they are detected by downstream business processes.

Data Quality Issue Identification, Triage, and Resolution

• Trigger, log, and manage data quality issues when operational data quality thresholds are breached.Perform initial investigation and root cause analysis to determine:Source of the issueScope and severityBusiness and downstream impactCoordinate resolution activities with:Data engineering and platform teamsSource system ownersExternal data partners where applicableTrack data quality issues through to resolution and validate fixes before closure.Provide clear, ongoing communication to affected business teams regarding issue status and remediation progress.

Business Enablement and Operational Data Support

• Act as the primary operational point of contact for business teams experiencing data quality or data availability issues.Support underwriting, claims, finance, actuarial, and reporting teams by:Explaining data defects, limitations, and anomalies.Advising on data fitness for operational, analytical, and regulatory use.Providing assurance once data issues are resolved.Translate technical data issues into clear business impact and risk statements.

Downstream Process and Business Impact Protection

• Ensure that data consumed by downstream processes (e.g. pricing, claims settlement, bordereaux, management reporting, regulatory submissions) meets agreed quality and timeliness standards.Proactively assess data readiness for critical downstream use and escalate risks where data quality may impact business outcomes.Identify recurring or systemic data quality issues and recommend preventative improvements to reduce operational risk and rework.

Practical Data Documentation and Usage Guidance

• Maintain practical, business-focused documentation for key Guardrisk datasets, including:Data definitions.Known data quality constraints.Usage considerations for downstream processes.Ensure documentation supports operational decision-making, not theoretical completeness.

External and Partner Data Quality Management

• Monitor the quality, completeness, and timeliness of data received from third-party partners and service providers.Engage partners when data does not meet agreed standards and coordinate remediation.Ensure external data quality issues are identified and resolved before impacting Guardrisk operations.

Supporting (Secondary) Governance Activities

• Support data governance standards, controls, and compliance requirements only where they directly enable operational data quality.Contribute to data governance initiatives as required, without detracting from day-to-day operational responsibilities.

External Stakeholder Engagement and Data-at-Source Remediation

• Act as the primary operational data quality interface between Guardrisk and external data providers, intermediaries, and integration partners.Build and maintain effective working relationships with external stakeholders to ensure shared understanding of data quality expectations, impacts, and remediation requirements.Proactively engage external parties when data quality issues originate outside Guardrisk systems, clearly articulating:– The nature of the data defect– Business and downstream impact– Required corrective action and timelinesDrive resolution of external data quality issues at source, rather than relying on internal workarounds, reprocessing, or manual correction.Validate fixes implemented by external parties and confirm sustained improvement before issue closure.Escalate recurring or unresolved external data quality issues through appropriate operational and commercial channels where required.

Deadline:31st May,2026

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Role Purpose    

• To attend to day to day Non-Motor claims handling across various products and to provide supervisory oversight over a defined area.

Requirements    
Qualifications & Experience 

• Matric
• Higher Certificate in Insurance
• Completed RE exams for representatives
• Computer Literacy(MS Word, Outlook and Excel)
• Comfortable with Insurance Systems
• Intensive knowledge and experience of Commercial insurance products and complex claims
• 10 years of experience in a similar role

Duties & Responsibilities    

• Handling / settling non-motor own damage claims in accordance with applicable policies and standard operating procedures
• Handling / settling claims within stipulated time frames and as per SLA’s in place
• Entering into settlement negotiations with clients / brokers on behalf of Underwriters
• Negotiating with various claims assessors and other related service providers
• Providing clients/ brokers with the highest standard of service
• Providing clients / brokers with feedback on claim progress at all times
• Ensuring diary system is implemented and adhered to at all times
• Rendering of assistance from time to time with adhoc tasks
• Maintaining and updating reserves
• Attending to payment requests
• Managing outstanding claims volumes
• Timely responses to email and telephonic messages
• Accurate record keeping
• Proper time keeping and task prioritization / management
• Attending to any other tasks as may be assigned from time to time
• Provide a supervisory function over a defined area within the claims department which shall include among others
• Providing technical advice to the area where required

Competencies    

• Good interpersonal skills
• Negotiation skills
• Management Skills
• Communication skills
• Attention to Detail
• Ability to work under pressure
• Team player

Deadline:27th May,2026

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Role Purpose    

• Accurately control and process financial information and prepare financial reports and analysis to enable business processes in respect of client accounting.
• Manage a team of accountants and be able to review, guide and assist where necessary.

Requirements    
Qualifications

• Degree in Financial Management or Accounting
• Completed Articles / Traineeship
• Chartered Accountant (advantageous)

Experience

• 7 – 9 years’ experience in accounting
• 3-5 management experience
• At least 3 years Insurance experience

Duties & Responsibilities    
Coordinate and control financial management process (Internal Process)

• Management of the accounting function for Guardrisk Insurance cell captive & contingency policy clients (by portfolio of clients allocated).
• Management of two subsidiary companies legal entity financial accounts.
• Accurately, efficiently and timely capturing and reporting of transactions of their portfolio of client.
• Review and /or prepare payments documents and obtain the necessary source documentation and authorisation to effect payments timely and with the determined service level agreement levels.
• Review and approve the general ledger journal allocations based on levels of authority and policy.
• Review all documentation to ensure that the correct level of authority has authorised the document and raise any exceptions with the relevant stakeholder.
• Prepare and review financial transactions and reporting of each client within their portfolio of clients.
• Compile and prepare monthly and year end reconciliations of their portfolio of clients.
• Identify and report respective accounting or reporting issues.
• Investigate and resolve any outstanding queries in relation to accounting issues.
• Portfolio support and management/servicing by working closely with the portfolio manager and other colleagues.
• Identify and resolve problem sources or escalate to relevant level of authority.
• Special Projects assigned with the group.
• Meeting company and client accounting, payment and reporting deadlines.
• Contribute to the enhancement of systems and processes issues in order to enhance financial management.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Identify and reconcile discrepancies and problems.
• Build and maintain relationships with clients as well as internal and external stakeholders.
• Participate and contribute to a culture which build rewarding relationships, facilitates feedback and provides exceptional client service within the organisation.
• Prepare and provide necessary documentation to complete timely audit both  for client and Guardrisk.
• Contribute to the audit process and resolve any audit queries within the deadlines set.
• Manage a team of accountants and provide assistance, support and transfer of skills and training.
• Perform the review functions of the cells and provided feedback where required.
• Prepare monthly financial packs to MMH Group.

Engage with clients in a client centric manner (Client Services)

• Provide authoritative, expertise and advice to clients and stakeholders.
• Build and maintain relationships with clients and internal and external stakeholders.
• Deliver on service level agreements made with internal and external stakeholders and clients.
• Make recommendations to improvement client service within area of responsibility.
• Participate and contribute to a culture which build rewarding relationships, facilitates feedback and provides exceptional client service.

Self-management and teamwork (People)

•  Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Positively influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development.

Manage budget and implement sound financial controls (Finance)

• Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.
• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.
• Implement and provide feedback on the effectiveness of financial policy, practice and procedures preventing illegal, unethical or improper conduct.
• Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings.

Deadline:26th May,2026

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Role Purpose   

• The purpose of the Senior IT Business Analyst role is to act as a strategic bridge between business needs and technology solutions, ensuring that systems and processes are effectively designed, implemented, and aligned to support organisational goals.
• In this role, you will lead and guide the analysis, design, and delivery of complex IT initiatives—translating business requirements into practical, high-quality solutions—while driving continuous improvement, enhancing productivity, and supporting informed decision-making across the business.

Requirements    
Formal Education:

• Appropriate 3/4 years IT qualification
• (Computer and Information Science, Management Information Systems, Information Technology, Computer Engineering, Computer Programming)
• Extensive exposure to Systems Analysis and Project Management
• Exposure to SQL programming

Experience

• Minimum of 10 years IT Experience
• Experience in dealing with teams within geographical and technical complex environment.
• Exposure to SQL programming and database systems is required                              
• General IT skills are essential, like windows, excel, ftp and the ability to research and solve business problems with IT solutions
• Knowledge of Financial and Insurance Business is a definite advantage                                             
• A background in Programming and IT System Support of large complex systems is required

Duties & Responsibilities    

• This role requires the candidate to perform Project Management, Business Analysis, Systems Analysis and Design, Team Leading and certain technical functions.
• It needs strong analytical skills and an affinity for problem solving, to positively influence process and productivity and to work with a wide range of people.
• The role requires a high degree of industry experience and requires performing a liaison function between the business and the software developers or other service providers.
• It requires working closely with the Zestlife business to ensure business requirements are understood and met in the most effective way and must be able to train and guide users and assist with user queries.
• The role includes system configuration, designing and specifying solutions, testing, implementation, documentation and user training.
• Providing constructive and timeous feedback on work progress and problems encountered.
• Assisting and managing IT team members by reviewing and advising on system builds or enhancement and changes and ensuring deadlines are met.
• Interacting with and supporting IT team members as required, assisting in the continual improvement of the IT Function and its operations.
• Provide realistic estimates of effort and size of tasks to the business where required.
• Communicate clearly and accurately, building good relationships within the IT team, and foster good relationships with members of Zestlife and other IT providers.
• A good work ethic, the ability to work in a team and to work independently, being self-managed and an ability to deliver to deadlines are all critical aspects of this role.
• The job may require work to be done after hours and on weekends from time to time.

Deadline:1st June,2026

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Role Purpose    

• Responsible for new quotes within a set service level agreements / mandates.
• To place new business and bind in a specific given timeframes.
• To involve a senior Marketer / Underwriter when and where applicable in terms of quotes / renewals or new business.
• To co-ordinate in conjunction with the senior marketer the renewal process within a set time frame.
• Analyse loss ratios and refer to Marketer.
• To complete the instructions as accurate and within a timeframe agreed.
• Assist with resolving underwriting related queries
• Provide training and guidance to junior underwriters

Requirements    
Minimum Qualification:

• Relevant tertiary qualification
• Studying towards relevant Insurance qualifications, minimum 120 NQF credits and completed RE level 4

Minimum Experience:

• 2-3 years underwrting experience (essential)
• Experience in Financial Services (desired)
• Strong negotiating and persuasive skills
• Ability to adapt to change and to work under pressure, and meet deadlines
• Analysing business, profitability and broker portfolios
• Ability to manage internal and external conflict and to be able to find solutions to problems and to implement
• Networking on all levels internally and externally
• Bilingual preferable – English & Afrikaans
• Must be Information technology driven and comfortable with different operating packages including Excel, PowerPoint and Word
• Must be completely competent and efficient on Tial and possess the ability to train brokers and staff
• Must have good knowledge of Insurance legislation and compliance
• Comprehensive knowledge of the Divisions products

Duties & Responsibilities    
INTERNAL PROCESSES:

• Analyse and evaluate insurance applications against set criteria in order to determine the clients risk to the business.
• Contact relevant stakeholders, such as medical personnel, to obtain information relevant to the clients application, such as background and financial status.
• Make recommendations on the clients application and determine if this should be approved or rejected based on set criteria.
• Maintain detailed records of policies underwritten and decisions made in line with organisational policies and relevant legislation.
• Escalate client applications as and when necessary where risk is uncertain or approval and rejection is unclear.
• Maintain internally set service level agreements to ensure applications are processed timeously.

CLIENT:

• Provide authoritative, expertise and advice to clients and stakeholders.
• Build and maintain relationships with clients and internal and external stakeholders.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

PEOPLE:

• Positively influence and participate in change initiatives.
• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development.

FINANCE:

• Contribute to the financial planning process within area.
• Identify opportunities to enhance cost effectiveness and increase operational efficiency.
• Manage financial and other company resources under your control with due respect.
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

Competencies    

• Examining Information: Analyses and processes information asks probing questions strives to find solutions to problems.
• Documenting Facts: Writes fluently when documenting facts understands arguments logically focuses on finding facts.
• Interpreting Data: Interprets data rationally by quantifying issues applies technology as a means to evaluating data evaluates information objectively.
• Showing Composure: Stays calm and relaxed during events is not worried and tolerates stress levels is composed in dealing with pressure.
• Checking Things: Is meticulous in finding errors ensures accuracy by being thorough and checking details produces high quality work by being detailed.
• Following Procedures: Conforms and adheres to rules closely follows instructions and procedures minimises risks by sticking to processes.
• Upholding Standards: Behaves ethically and justly is discreet and maintains confidentiality meets commitments by acting with integrity.
• Producing Output: Is focused on activity and works quickly keeps busy and maintains productivity is comfortable multi:tasking to produce output.
• Examining Information: Analyses and processes information asks probing questions strives to find solutions to problems.
• Documenting Facts: Writes fluently when documenting facts understands arguments logically focuses on finding facts.
• Interpreting Data: Interprets data rationally by quantifying issues applies technology as a means to evaluating data evaluates information objectively.
• Showing Composure: Stays calm and relaxed during events is not worried and tolerates stress levels is composed in dealing with pressure.
• Checking Things: Is meticulous in finding errors ensures accuracy by being thorough and checking details produces high quality work by being detailed.
• Following Procedures: Conforms and adheres to rules closely follows instructions and procedures minimises risks by sticking to processes.
• Upholding Standards: Behaves ethically and justly is discreet and maintains confidentiality meets commitments by acting with integrity.
• Producing Output: Is focused on activity and works quickly keeps busy and maintains productivity is comfortable multitasking to produce output.

Deadline:26th May,2026

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Role Purpose    

• The Data Engineer – Data Acquisition at Guardrisk is a hands-on integration and data enablement role responsible for ensuring that external data providers (cells, binder holders, system providers, administrators, and partners) deliver complete, accurate, timely, and technically compliant data that Guardrisk can reliably ingest and process.
• The role exists to design, implement, and operationalise external data ingestion pipelines, with a primary focus on premium bordereaux (BDX), and secondary responsibility for master and transactional data exchanged with third parties.
• This role works directly with external parties, engaging them on data structures, formats, validation rules, delivery mechanisms, and remediation of issues. It partners closely with the Data Architect (to align to target architecture and data models), Data Analysts (to ensure analytical usability), and Data Stewards (to ensure operational data quality once data is live).
• The role is delivery-oriented and externally facing, bridging business requirements, technical standards, and partner capabilities to ensure Guardrisk can confidently process and rely on third-party data.
• Requirements    

Qualifications & Experience

• Bachelor’s Degree in Computer Science, Information Systems, Engineering, or related field.
• Strong emphasis on practical data engineering experience over theoretical qualifications.
• 5+ years’ experience as a data engineer, with demonstrable focus on:
• External data ingestion and integration.
• File- and API-based data exchange.
• Data validation and reconciliation.

Strong experience working with:

• Bordereaux or high-volume transactional data.
• Financial or insurance datasets.
• Proven experience engaging directly with external data providers.
• Solid exposure to Microsoft Azure data technologies (e.g. Azure Data Factory, Synapse, Databricks, SQL).
• Insurance domain experience strongly preferred, especially where data impacts:
• Premium processing.
• Finance.
• Reporting and regulatory submissions.

Duties & Responsibilities    
External Data Acquisition & Integration (Primary Accountability)

Design, build, and maintain data ingestion pipelines for external data sources, with a primary focus on:

• Premium bordereaux (BDX)
• Policy and transactional feeds
• Supporting master data where required
• Implement ingestion patterns aligned to Guardrisk’s data architecture (batch, file-based, API, secure transfer).

Ensure external data conforms to agreed:

• Data models
• Schemas
• Validation and reconciliation rules
• Delivery frequency and cut-offs
• Enable scalable and repeatable onboarding of new external data providers.

External Partner Engagement & Enablement

• Act as the technical data interface between Guardrisk and external providers.
• Engage directly with:
• Cells
• Binder holders
• Administrators
• System providers
• Support partners by:
• Explaining Guardrisk data requirements and standards
• Assisting with mapping, formatting, and transformation logic
• Advising on delivery mechanisms and error handling
• Drive remediation where partner data does not meet required standards.
• Travel to partner and provide onsite support.

Premium BDX Enablement & Control

• Implement robust ingestion and validation of premium bordereaux, including:
• Structural validation
• Completeness checks
• Reconciliation against expected volumes and values
• Ensure BDX data is fit for:
• Finance and premium recognition
• Underwriting performance analysis
• Regulatory and internal reporting
• Work with Data Analysts and Finance to resolve discrepancies early in the pipeline.

Data Quality & Issue Resolution (Engineering Perspective)

• Build and Support automated validation and control checks into ingestion pipelines.
• Support the Data Validator and the rollout in the external data provider space.
• Partner with Data Stewards when operational data quality issues are detected.
• Perform root cause analysis across:
• Source systems
• Partner delivery processes
• Ingestion and transformation logic
• Implement durable fixes rather than manual workarounds.

Alignment with Data Architecture & Analytics

• Work closely with the Data Architect to ensure:
• External data aligns to Guardrisk canonical models
• Integration patterns support the target architecture
• Collaborate with Data Analysts to ensure:
• External data is usable for analytical and reporting purposes
• Key business metrics can be reliably derived
• Ensure ingestion design balances technical correctness and business usability.

Documentation & Data Contracts

• Maintain practical technical documentation for external data integrations, including:
• Data schemas
• Mapping specifications
• Validation rules
• Known constraints or caveats
• Support the definition and enforcement of data contracts with external providers.

Soft Skills

• Strong analytical and problem-solving ability, with a focus on diagnosing data designs, patterns and solutions under operational pressure
• High attention to detail, particularly when working with data used in critical business processes
• Clear, confident communicator able to explain data issues and solutions in business-friendly language
• Comfortable working across business and technical teams to drive resolution
• Accountable and outcomes-focused, with a bias toward action rather than escalation

Deadline:27th May,2026

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Role Purpose    
The Life Operations Administrator provides dedicated administrative and coordination support to the Head of Life Operations and the broader Life Ops function, with a specific focus on:

• System due diligences
• Onboarding due diligences (cells, binder holders, administrators)
• Operational documentation control
• Workflow coordination across Life Ops stakeholders
• The role exists to ensure accuracy, completeness, traceability, support and governance discipline across Life Operations activities, without holding decision-making authority.

Requirements    

Qualifications

• Matric / Grade 12

Experience

• 2–4 years’ experience in Life insurance operations or Insurance administration
• Computer literacy essential (Word/Excel/Outlook/PowerPoint)
• Presents a professional image
• Excellent communication (verbal & written) interactive skills
• Strong interpersonal persuasive, negotiation and presentation skills
• Works under pressure
• A passionate team player
• Displays sound planning & organizing skills
• Displays tact, diplomacy & empathy
• Sound problem solving skills and ability to take ownership for problems
• High stress tolerance levels

Duties & Responsibilities    
Administer and co-ordinate Life Operations onboarding due diligence processes for:

• New cell captives
• Binder holders
• Administrators
• New products (where applicable)

Track and manage receipt of all required onboarding documentation, including:

• System documentation
• Claims processes
• POPIA and TCF evidence
• Training and operational materials
• Maintain structured, version-controlled onboarding folders within approved Teams channels.
• Ensure due diligence packs are complete, accurately indexed, and audit-ready.
• Track turnaround times and escalate delays to the Head of Life Operations.

System Due Diligence & Access Administration

Administer system due diligence documentation for Life Operations, including:

• Claims systems
• Policy administration systems
• Reporting and data capability reviews
• Coordinate system walk-through sessions and document outcomes.
• Collate and maintain system evidence for governance and audit purpose
• Assist with system access administration requests and evidence collation (no approval authority)

Life Operations Workflow & Tracking

Maintain Life Operations tracking tools for:

• Onboarding due diligence
• System due diligences
• Operational follow-ups and actions
• Monitor workflow progress and ensure visibility of outstanding actions.
• Support preparation of monthly Life Operations reports through collation and administration

Documentation, Governance & Audit Support

Ensure Life Operations documentation complies with:

• POPIA requirements
• Internal governance standards
• Audit and regulatory expectations
• Support evidence preparation for:
• Internal audits
• Third-Party Assurance reviews
• Regulatory and governance submissions
• Maintain organised and traceable records for Life Operations activities

Stakeholder & Meeting Administration

• Coordinate meetings related to onboarding and system due diligence
• Prepare agendas, packs, and minutes where required
• Track action items and follow-ups
• Liaise with internal stakeholders (Portfolio Managers, IT, Risk, Compliance) and external administrators on administrative matters

Ad hoc Projects

• Miscellaneous projects from time-to-time
• Allowing for additional opportunity to grow own accountability and responsibility outside main KPI’s
• Providing assistance to Life Ops Head on other or alternate functions
• Allowing for further development of own abilities

Deadline:25th May,2026