Latest Jobs at Vodacom

Role Purpose

The Digital & IT Principal Architect role based within Technology.

Role purpose: 
The Digital & IT Principal Architect works with Business, Digital & IT stakeholders in Vodacom Group, the Vodacom Markets and Vodacom South Africa to develop strategies, roadmaps and continuous modernisation plans that enables the Digital & IT portfolio to support current and future business capabilities in alignment with the Vodafone, Vodacom and Tech2025 strategies and guidance.
With a deep understanding of Technology Companies, Digital Platforms, Platform Businesses and IT Architecture the Digital & IT Principal Architect drives the maintenance and evolution of the emerging architecture that enables the Digital & IT strategy and business objectives for Vodacom South Africa, maximising the value of technology disruptions into current and future capabilities.
The Digital & IT Principal Architect drives design, engineering, reuse, application of patterns, and create Enabler Epics for the architectures that comprise the solutions, fostering adaptive design, and engineering practices, and drive programs and teams to rally around a shared technical vision. The role will continuously assess, value and size initiatives to inform the larger CxO community and drive decisions related to the development of architecture runways for Vodacom South Africa.
 

Your responsibilities will include:

Manage architecture vision and roadmap in alignment with the Digital & IT Architecture blueprint from Vodafone Group.
Develop blueprints and roadmaps with Business and Technology as a key custodian of Vodacom South Africa Digital & IT Architecture.
Oversee and lead the design, development, and deployment of Digital & IT architecture practices, standards, patterns and innovations in alignment with Group guidance.
Scout new technologies and vendors to enable innovation and identify technical enablers
Manage innovation and establish the capability to monitor new technology developments and trends in the industry
Provide thought leadership on foundational Digital & IT architecture best practices and disruptive technology trajectory and implications
Definition of long-term business, data and IT architecture strategy and roadmap
Ensure that all target architectures conform to regulatory, legal and adheres to “privacy by design” principles
Initiating key programmes to align to the Vodacom target architectures

The ideal candidate for this role will have:

Deep expertise in Digital & IT Architecture strategies, frameworks, practical application, detailed design, patterns and its implementation.
Excellent decision making, analytical, technical, and problem solving skills, with high levels of creativity and a practical approach that is principle-driven
Excellent written and verbal communication skills, able to distil complex technical concepts into simple terms, with strong persuasion skills to gain support for principles, standards and change
Excellent relationship building, teamwork, and collaboration skills that enables the provision of effective support and guidance across programmes
Practical experience and knowledge of Digital IT Architecture and its application in Financial Services, Digital Services and Telecommunications
Knowledge of business ecosystems, Tech2025 and the Golden Rules, SaaS, infrastructure as a service (IaaS), platform as a service (PaaS), APIs, open data, microservices, event-driven IT and predictive analytics.
Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, Digital & IT Architecture and ITIL frameworks.
Capable and comfortable with balancing time between foundational Digital & IT Architecture, renovating the core of the IT estate, ensuring efficiency and predictability and IT Architecture efforts concerned with business and operating model design, technology innovation, speed, agility and flexibility to achieve a unified and flexible IT Architecture that meets the organization’s needs.

Must have qualifications: 
Grade 12 is esssential
Bachelor’s Degree or National Diploma in Computer Science, Information Systems or other related field is essential 
A minimum of 8years +  deep technical experience in for example Digital Platform Engineering, Software Engineering, IT Architecture design, frameworks and patterns, Integration, Open Digital Architectures and Business Support Systems
Experience in leading large cross functional teams in a scaled agile setup, operating and influencing effectively across the organisation and within complex contexts
Experience in business capability modelling and technical and solution architecture development in a digital business context
Trusted and respected as a thought leader who can influence and persuade business and IT leaders.

Closing date for Applications: 12 July 2021

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Role Purpose

• To manage the supplier interactions across the full delivery chain for FTTX orders, inclusive of both internal team interactions, such as with Terminals, and external supplier interactions ,i.e. 3rd party Fibre network Operators. 
• To design strategies and/or mechanisms/processes to:
• Continually improve delivery times on 3rd party networks for Vodacom orders,
• Ensure stock levels of FTTH devices are monitored and maintained and 
• Monitored and improve the customer experience within the Service Delivery journey.

Your responsibilities will include:

Supplier Management:

• Major focus is to improve delivery times on 3rd party networks for Vodacom orders
• To manage end to end the supplier interactions across the full delivery chain for FTTX orders
• Monthly target setting and trend monitoring per network provider.
• Conduct supplier performance review meetings to ensure progress against targets and work to remove blockers. 
• Identify, summarise and report back performance and blockers to Service Delivery EHOD.
• To ensure data integrity on all databases across which FTTX orders are delivered and monitored. 
• External supplier interactions (contractual and commercial), such as 3rd party Fibre Network Operators

Stock Management:

• Stock control: includes Critical path creation and maintenance on Device change overs.
• Ensuring stock levels of FTTH are monitored and maintained and that customer experience continually monitored and improved within the Service Delivery journey  

Reporting:

• Analyse all relevant data and be able to prepare the necessary presentation for key stakeholders 

Stakeholder Management:

• Represent Service Delivery in joint teams focused on improving delivery process and systems as well in new product launches or improvements. 

People Leadership:

• Ensure that effective people leadership is applied to successfully deliver against the job objectives in this role even though the staff report to other line managers/departments
• Live the values of the SPIRIT of Vodacom
   

The ideal candidate for this role will have:

• Matric essential and
• Relevant 3 year Degree or National Diploma essential
• T3/S4/N6 National Diploma
• 3 Technical Qualification  (e.g. engineering)  
• Minimum of 5 years proven experience in supplier and stock management experience essential
• Inclusive of a minimum of 2 years' people leaders  (essential)
• Experience in the Fixed Telecommunications field advantagous
• Project Management   
• Customer facing experience
• MS Office 
• Conflict Management
• People Management
• Supplier Management
• Stock Management
• Interpersonal skills
• Presentation skills

 
Closing date of Applications: 09 July 2021

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Role Purpose

• Accountable for delivering world-class process performance and unmatched user experience while proactively mitigating risk along our Pan African supply chain processes.
• Design and continuously improve SCM processes and policies and ensure delivery across our markets, partner markets while accommodating local needs, and providing rapid tactical and strategic responses to business challenges.
• Engineering skills to conduct teardowns of physical products and services, identify costs, apply problem solving and use findings to support negotiation strategy.
• Provide strategic insights and negotiation support to Vodacom Group markets, partner markets including Vodafone (VPC).
• Prepare and execute leadership ‘decision conventions’ after tear down activities.

Your responsibilities will include:
Design & Planning

• Design and continuously improve SCM processes and policies and ensure these work across our markets, partner markets while accommodating local needs, and providing rapid tactical and strategic responses to business challenges.
• Define the process mission, tactics, goals, objectives, KPIs (Key Performance Indicators), and the measures that aligns with the Pan Africa Supply Chain Strategy (including global SCM policies
• Ensure appropriate process designs, including the correct business requirements.

Optimisation Programmes

• Develop and deliver SCM transformation programmes, which empowers markets and partner markets to unlock latent intrinsic value benefiting both local and global stakeholders.
• Design, develop and execute transformation programmes utilising Group scale deriving synergy benefits efficiently and effectively.

Design to Cost (D2C) & Analytics

• Spokesperson and Advocate for D2C Integration into One SCM way of working.
• Drive tear down of Network / IT Hardware or Software products including assessment of effort required to conduct tear down of selected Products.
• Provide strategic insights and Negotiation support to markets and partner markets Category Heads.
• Participate in all aspects of first tear down in markets and partner markets (e.g. gathering and refining inputs, refining logic) and negotiation strategy formulation.
• Prepare, plan, and conduct supplier idea generation workshops based on technical components.
• Develop and support “best in class” analytics & dashboards to support, accelerate and
• sustain the success of the Pan Africa Supply Chain Strategy.

Centre of Excellence and Business Support

• Support and foster collaboration across all Vodacom Group markets, partner markets including Vodafone (VPC).
• Ensure and support coordinated planning on key SCM transformation programmes, delivered via the Group SCM Strategy and Programmes office.

The ideal candidate for this role will have:

• Engineering Diploma or Degree
• 5- 7 years telecom experience
• Strategic planning and execution.
• Proven ability to lead virtual and cross-functional teams to translate strategic goals into actionable plans.
• Ability to make critical decisions derived from key insights.
• Continuously push the boundaries of business to unlock intrinsic latent value for the benefit of all stakeholders.
• Stakeholder relationship management at senior level.
• Strong leadership presence, with proven ability to present to senior leaders.
• Ability to communicate complex subjects in a simple way.
• Effective problem-solving skills, able to process high volumes of complex information, synthesise key themes and issues, and recommend actionable responses to opportunities and threats.

Closing date for applications: 14 July 2021

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Role Purpose

The purpose of the Senior Specialist Commercial and Pricing is to support the Consumer Business Unit (CBU) teams with respect to Prepaid and Postpaid products, as well as with pricing analysis, pricing reviews, pricing framework, strategy and high-level financial models. Further, to provide ad hoc reporting and data analytics as required, supporting the commercial operations of the department. 

Your responsibilities will include:

• Specialist pricing and operations support to CBU teams  
• Derive and communicate insights obtained from reporting and analytics
• Support the various contract CBU teams with pricing related activities
• Leadership and teamwork  Create positive working relations between the CBU Product, Segment, CBU Finance, CVM teams
• Written material must be of the highest quality with clear insights and actions for executive management
• Communicate and conduct presentations effectively at a senior level
• Prepare and present performance to product and marketing teams
• Design new and innovative ways of working to strive for continual improvement
• Develop new strategies that will improve contract performance

The Ideal candidate must have:

• 5 years working experience in Commercial and/or Finance and/or Analytics - essential
• At least 2- 3 years in pricing and/or financial modelling and/or data analytics - essential
• Understanding of pricing strategies and principles 
• Mobile communication experience an advantage
• Matric
• Relevant BSc. or BCom. Mathematics, Commerce, Statistics, Econometrics or relevant degree 
• Experience in programming (Python; VB; R; Matlab; etc)

Closing date for applications: 15 July 2021

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Role Purpose

• The role is accountable to lead the Organisation Effectiveness (OE) agenda for defined business units within Vodacom South Africa and will be required to provide subject matter expertise and guidance to the International OPCO HR teams as required. The role will support and enable Organisational Effectiveness & Change strategy through identifying and leading the development and implementation of OE projects and initiatives that will include, amongst others, organisation design and diagnosis, data analytics, organisation effectiveness & efficiency, maintenance of organisational job architecture as well as change and cultural transformation.
• The incumbent will be required to partner and share expert knowledge and best practice in an agile fashion with various internal stakeholders such as HRBPs and line executives.
   

Your responsibilities will include:

• Work closely with functional leaders, executive leaders and HRBPs to align functions to the business strategy through proactive and continuous diagnosis of organisational effectiveness, organisational sizing and implementing sustainable organisational improvements
• Support company-wide digital transformation projects as well as business unit specific change and transformation initiatives through effective micro and macro level organisation design 
• In partnership with the relevant HRBP, develop and drive a continuous efficiency agenda for defined business areas by assessing and improving OE metrics such as average span, deepest layers, management ratios, ineffective line managers, employment costs and other metrics.
• Shape and influence future thinking around organisational operating models and design, ways of working, efficiency and managing change by drawing best practice from Vodafone Group teams and external market sources.
• Drive simplification and reduce duplication of activities & processes within defined business environments by sustainably re-focussing resources to new revenue streams and/or strategic enablers through detailed analysis.
• Create a strong and effective partnering relationship with the relevant HRBP(s) to add business value by enabling the HR priorities.
• Support HRBPs with effective workforce planning  through monitoring permanent and contractor employment costs/headcount
• Contribute to innovative approaches to projects and initiatives, effective problem solving as well as a culture of new idea generation, calculated risk taking and knowledge sharing.

The ideal candidate for this role will have:

• BCom degree in Human Resource Management or related field (essential)
• MBA or Postgraduate degree in Human Resource Management or related field (advantageous)
• 5-8 years’ relevant work experience with proven exposure to organisational effectiveness (organisation design & operating models), and organisation efficiency
• Proven exposure to business restructuring, transformation and people change initiatives (incl. working with senior business leaders)
• Knowledge and exposure to agile organisation design and methodology
• Understanding and experience of workforce planning (headcount & employment cost)
• Strong relationship building and partnering skills
• Good understanding of Telco Businesses and operating at a tactical level across multiple business and geographies
• Advanced experience in Ms Excel and strong analytical skills (incl. problem structuring and numeracy
• Strong learning agility and curiosity

Closing date for applications: 14 July 2021

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Role Purpose

• The Senior Specialist NQ E2E Engineering is based within Technology.

Role purpose: 

• Align Vodacom SA with the corporate EMF policy 

Your responsibilities will include:

• Maintain and Develop Analytical Codebase for existing toolsets within E2E Network quality
• Develop principles in automation and Machine learning for Network and business insights under the engineering influence
• Liaise with Regional and other Network Engineering teams for improvement and localisation of network solutions with respect to analytics and automation
• Develop techniques and statistical methods using automated programming principles to fast track analytics  and business guidance to Network Problem solving, Capacity Analysis, Product launch Network impact assessment and Future Technology rollout considerations
• Maintain database accuracy and relevance of various data sources and interact with other roll players to ensure conformance to business and security principles 
• Use Geospatial techniques to enhance network evaluation and Customer impact
• Develop synergies in automation of analytics within the Engineering community that streamlines the Operational teams workload and increases efficiency
• Train Regional staff in the use of the Automated tooling systems and Analytics
• Source new datasets for ingestion into the Analytical framework and toolsets to enhance Quality and Capacity monitoring and forecasting and improve time to resolution
• Generate automated methods in Capacity planning and Coverage Analytics for New Product evaluation and design
• Interact with Sales and Commercial business units to formulate Network design and Capacity Analysis that works to consumer needs 

The ideal candidate for this role will have:

• Detailed Mobile Telecommunications Knowledge 
• Specialist RF knowledge
• Programming and Database maintenance and design
• Mathematical/numerical methods
• Cellular Radio network planning
• Future Mobile technologies

Education & Experience:

• BSc degree in Engineering/IT
• Programming training in C# and additional Python and JavaScript programming an advantage
• 3 years’ experience in Microsoft DotNet/C#
• 3 years’ experience with SQL or database development
• Preferred 3 years’ experience in Telecommunications
• Preferred experience in Python programming
• Preferred experience in JavaScript programming
• Preferred 1 Years’ experience in LINUX 
• Preferred experience with Protocol Stack
• 2 Years’ experience Data Analytics

Closing date for Applications: 12 July 2021

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Vodacom Early Careers 2021-2022

• Together we can create a better future. We are restless and passionate about making the world more connected, inclusive and sustainable. Our human spirit – together with technology – enables us to achieve this. At Vodacom, you can truly be yourself and belong. You can be inspired, embrace new opportunities, thrive and make a real difference.
• There is only one requisition for both the Discover and Internship programme. Later on in the selection process you will be able to specify if you are interested in a Graduate role or an Internship or both. Please go through the Programme details to understand the role and eligibility criteria.

Discover Graduate Programme

• This is a permanent employment opportunity underpinned by 2 years of skills training programme that is specifically designed for the development of future leaders. The applicants need to have completed at least their under graduate degree or degree equivalent by the end of 2021. Start date on the programme is 1st February 2022.
• The Programme offers graduates a full rounded experience of the our business including mentorship and coaching, and on the job training, all whilst earning a full salary and enjoying all the benefits of a full time employee. At the end of the 2 years you will transition into a destination role within the organization. Following successful completion of your graduate programme, there will opportunities to apply for more stretch assignments locally and internationally outside of your comfort zone to build your expertise and leadership capability.

Apply now - Good Luck!

The ideal candidate for this role should demonstrate strong potential in the following areas:

• Time management
• Interpersonal skills
• Communication skills
• Passion
• Flexibility
• Resilience
• Digital savviness
• Customer obsession
• Innovation
• Complex problem solving

Programme Requirements

• Must have less than 2 years working experience post studies.
• Must be 26 years old or younger.
• South African Citizen by Birth/Naturalisation, however, citizens of DRC, Ghana, Kenya, Lesotho, Mozambique and Tanzania are also encouraged to apply for consideration in those markets.
• Must have obtained a minimum of 65% aggregate for completed or most recent academic results.
• Must have a minimum of a B-degree (B-Com, BSc & B-Tech) qualification (NQF 7).
• A 3 year National Diploma (NQF 6) will be considered in the following areas only:
• Electrical / Electronic Engineering
• Computer Software Engineering 
• Information Systems/Information Technology

Applying for a Graduate Programme position

Step 1

Before you can apply for a position, please ensure that you meet all of the above criteria.

Step 2

Once you have fulfilled step one, please click on the “Apply now” button to register and apply.

Step 3

Once you've registered and applied, we'll email you confirmation of receipt. Our Resourcing Team will then carefully assess your application and provide you with feedback every step of the way!

Applications close on 31 August 2021

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Role Purpose

• The successful candidate will be a member of the Operational Support team, required to effectively manage the organisations’ network services, in particular the IT Security environment, which include all levels of Firewall Security and Network Access Management.  

Your responsibilities will include:

• Perform an administration support role in terms of, but not limited to the following:
• Service Support and management of the IT Security environment
• Activation, migration and termination of FW Access services
• On-going health-checks of the IT Security Environment
• Effectively drive and support the quest for process and operational excellence

Key principles are:

• Seek perfection 
• Assure quality at the source 
• Focus on process 
• Adhere to Corporate Governance and Compliance
• Think systemically 
• Create constancy of purpose
• Customer service
• Support and create value for the customer
• Be a key player in creating and delivering products that customers want in order to establish perpetual business growth
• Ensure that all queries are resolved according to predefined service level

Relationship management 

• To maintain and manage good relationships with support team, vendors and customers. 
• Perform an operational support role IT Network team and stakeholders.
• Maintain and enhance control systems /databases

Reporting
Pull and prepare reports from various systems for the preparation of monthly management and adhoc reporting
Communication written and verbal

The ideal candidate for this role will have:

• Must have comprehensive knowledge with Cisco Firewalls, Routers and Switches. 
• Must have comprehensive knowledge of Cisco Network Access Control. 
• Must have comprehensive knowledge of Corporate Governance Audit controls
• Must have comprehensive knowledge of PCI and SOX. 
• Proven experience in managing a global network (WAN & LAN) with VPN and APN connectivity to 3rd Parties.
• Proven experience in the design and implementation of network security and hardware infrastructures.
• Advanced knowledge of high availability, redundancy and interoperability of Cisco ASA and network access management products.
• Proven hands on experience and active primary responsibility of an organizations IT Security infrastructure.
• Experience in dealing with change management, logging, monitoring and maintaining accurate shared documentation relating to the network environment.
• Able to analyse data or alerts collected from device and correct any abnormalities detected.
• Strong passion for security, understanding application weakness, and designing solutions to protect against these.

Education & Experience

• Matric Certificate essential
• Relevant IT/engineering related 3yr degree or 3yr diploma (Essential)
• CCSP Certified essential, CCIE Security advantageous
• 5-8 yrs. experience within IT industry and/or a system/network security admin role – essential, inclusive of:
• 3-5 years relevant experience essential within telecommunication industry
• 5-8 years working experience with Cisco ASA and NAC products in a supervisory role and architectural role

Closing date for Applications: 15 July 2021

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Role Purpose

• The Cloud Machine Learning Engineer position is based within Technology.

The Machine Learning Engineer delivers through self and others to:

• Use their knowledge of ML/AI and combine it with programming and software engineering skills to enable easier use of and access to machine learning models and analyses
• Support local markets and group functions in obtaining business value from the ML
   

Your responsibilities will include:

• Design and develop Machine Learning systems and patterns
• Automate predictive model software, including model training
• Productionise data science prototypes and develop Machine Learning apps according to data science requirements
• Facilitate the flow of data between ML/AI models and the companies data systems
• Enhancing data pipelines to ensure that data is clean, accurate and optimized for machine learning models
• Work with the architecture team to evolve the Big Data capabilities (reusable assets/patterns) and components to support the business requirements/objectives
• Research, investigate and evaluate new technologies and methods to improve delivery and sustainability of machine learning applications and services
• Make contributions to the process of defining best practice for the agile development of applications to run on the Big Data Platform

The ideal candidate for this role will have:

• Matric / Grade 12(essential) 
• 3 year IT or IS degree or diploma or related field is essential 
• Advanced degree in Computer Science/Math/Statistics or a related discipline would be an advantage
• Relevant cloud certification at professional or associate level
• 5+ years BI or related software development experience essential
• Agile exposure, Kanban or Scrum
• Experience managing the development life-cycle for agile software development projects
• Robust data modelling and data architecture skills
• Knowledge of Big Data frameworks like Hadoop, Spark, Hive, Yarn, Airflow, etc.
• Experience in working with distributed ML frameworks like H2O and/or TensorFlow
• Experience in working with various ML libraries
• Programming experience in Java, Python is required
• Experience working containerisation services such as Docker/Kubernetes or cloud alternatives would be an advantage
• Working experience with AWS or GCP would be desirable
• Working experience with other distributed technologies, NoSQL databases and streaming technologies would be desirable

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Role Purpose

• The Specialist: Transmission Assurance role based within Technology.

Role purpose:

• To perform transmission network assurance

Your responsibilities will include:

• Perform assurance on the transmission network and standby duties.
• Assist with High Level Design and implementation of new technology
• Conduct Special investigations on high impact network performance on cases reported internally.
• Ensure that all faults are fixed within the relevant SLA
• Implementation of network expansion plans required for growth such as BEP1 project
• Liaison with Project Management, Infrastructure Build, Network Management Group FFO and Ops Support departments and external contractors.
• Managed Network Performance
• Provided Support and ensure quality standards on acceptance (ATP)
• Maintained Master plan
• To ensure NED targets are met
• Lead junior engineers on high escalated faults and drive to resolution in conjunction with other departments

The ideal candidate for this role will have:

• Good knowledge & experience in the Microwave, Fiber, Router and Synchronization technology.
• Good understanding and experience in SDH and DWDM technologies
• Solid knowledge of routing and transport protocols (BGP, OSPF, IS-IS, MPLS/VPLS, etc.
• Project Management skills & MS Office knowledge
• Team player with good people’s skills
• Troubleshooting skills
• Analytical thinker & solution oriented Resilient planning & implementation

Must have technical / professional qualifications: 

• Matric/Grade 12 
• 3yr Degree/National Diploma related to engineering field of study (minimum)
• 5 years’ work experience in telecoms industry specific to Transmission Network
• CCNA/CCNP is essential

Closing date for Applications: 12 July 2021

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Role Purpose
The Manager: FTTH Support based within Commercial Operations.

Role purpose: 

• The focus of this role is ensuring the tactical deployment of resources and tools, as well as leveraging capability via our internal and external partners that support operational excellence in Customer Care Group (Enterprise and Customer Care). This position defines and performs analysis and developmental tasks to improve workflow and operating efficiency, makes recommendations to standardize procedures and processes and to introduce new technology or improve existing technology.. It’s a fast-paced environment with constant change. The role needs someone who thrives within that environment and is able to make measured decisions on a daily basis. 

Your responsibilities will include:

• Maintain collaborative relationships with leadership from all internal and external partners to assure consistency in quality processes and adherence to processes and procedures.
• Recommend ongoing business improvement needs by delivering business intelligenc linked to key business KPI’s.
• Developing agile ways of working and continuous improvement of customer experience and service by collaborating with BI 
• Monitor products & services in market and propose adjustments to enhance products & services.
• Maintain, re-evaluate, optimise or automate existing reporting.
• Advocate adoption of new technologies into solutions.
• Review and analyse the impact and performance of product & services launched into the market.
• Provide guidance to FTTX Operations teams to ensure alignment.
• Advocate adoption of new technologies into solutions.
• Provide leadership and coaching to the FTTX Operations team on product & service design.

The ideal candidate for this role will have:

• Matric is essential 
• A 3 year  relevant Bachelor’s Degree (essential)
• A minimum of 5 years relevant experience in the telecommunications or digital industry (essential)
• Experience within a Call Centre, Retail environment and Digital services (essential)
• Understanding of COPS strategy 
• Product Development skills (essential)
• 1 year leadership/ managerial/ supervisory experience (is an advantage)
   

OR

• Matric is essential 
• Relevant short courses 
• Minimum 8 years relevant experience in the telecommunications or digital industry (essential)
• Experience within a Call Centre, Retail environment and Digital services (essential)
• Understanding of COPS strategy 
• Product Development skills (essential)
• 2 year leadership/ managerial/ supervisor experience (is an advantage)

Closing date for Applications: 14 July 2021