In 1998 Rand Merchant Bank Holdings and the financial services interests (First National Bank of Southern Africa Limited "FNB"? and Southern Life Limited) of Anglo-American were merged to form FirstRand Limited. FNB became a wholly owned subsidiary of FirstRand and currently trades as a division of FirstRand Bank Limited. FNB provides personal, ...
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Job Description
- The purpose of the role is to partner with the business in the provision of financial expertise and advice and develop supporting processes that continuously enhance the delivery of financial services.
Are you someone who can:
- Partner with stakeholders in the provision of financial insights and guidance into the operational and general decision making and debates.
- Monitor and coach behaviours that ensure a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
- Manage and monitor the applications and effectiveness of the business's financial information systems.
- Coordinate the budget preparation and manage the process throughout the budget period in accordance with guidelines and assumptions. Monitor and report variance analysis to support decision making and guide management in taking corrective action on budget variances.
- Record, interrogate and manage costs with associated drivers in the production, analysis and use of information for decision-making in the business.
- Plan and apply relevant principles to accurately record, adjust and reconcile financial transactions and events.
- Maintain appropriate supporting documentation according to professional financial accounting and reporting standards.
- Prepare and report on the business's operations and financial conditions. Manage the business unit reporting systems for management, project or performance reporting and implement optimal processes to deliver management information according to the reporting cycle.
- Maximise productivity through efficient planning of people and processes to drive optimal utilisation of available resources; identify and implement improvements to accounting and reporting processes.
- Manage the interrelationships between various systems, data and other resources to ensure effective project planning and delivery.
- Review and prepare tax returns to ensure accuracy, completeness, and compliance with applicable tax legislation and regulation; provide advice and solutions to business tax matters.
- Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
- Plan and manage performance, skills development, succession and talent management and culture of team in order to improve performance and competence.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
You will be an ideal candidate if you have:
- Minimum Qualification - B Com degree
- Preferred Qualification - Qualified CA and/or CIMA
- Experience - 3-5 years of working experience in financial field post CA qualification
Additional Knowledge - Experience in Credit is mandatory.
You will have access to:
- Opportunities to network and collaborate.
- Earn basic guaranteed rewards with uncapped earning potential.
- Opportunities to innovate.
We can be a match if you are:
- Able to build sound relationships based on trust and openness.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Curious & courageous - you're driven by always wanting to know more learn more.
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
End Date: September 30, 2025
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- As a Systems Analyst (GA4), you will support the Business Analysis and Solutions Manager in analyzing website performance, user behavior, and marketing campaign effectiveness, primarily using Google Analytics 4.
- You will assist in implementing and maintaining web and app analytics roadmaps and configure audiences in collaboration with strategy teams to support paid display, search, social, and organic strategies across various clients.
- You will participate in cross-functional collaboration with various teams across the agency and clients. This role requires vision, energy, passion, and a desire to learn, as well as the ability to work effectively with a diverse range of people.
Are you someone who can:
Participate in implementing strategic web and app analytics roadmaps:
- Assist in the setup, configuration, and ongoing maintenance of GA4 properties
- Extract, clean, and analyze data from GA4 to identify trends, patterns, and insights.
- Design and build custom reports and dashboards in Looker Studio to visualize data insights for various stakeholders
- Collaborate with marketing, development, and product teams to understand data requirements and deliver actionable insights.
- Translate data insights into actionable recommendations for A/B testing, website optimization, and marketing campaign effectiveness.
- Conduct basic audits of GA4 implementations to ensure data accuracy and integrity.
- Assist in identifying opportunities for website optimization and improved user experience
- Document all relevant projects and processes relating to analytics and provide ongoing support to internal stakeholders.
- Stay up-to-date with the latest GA4 features, best practices, and industry trends.
Project Management:
- Participate in the successful execution of Analytics projects across various digital marketing platforms (Google Ads, DV360, Facebook Ads, etc.).
- Participate in defining project scope, timelines, and deliverables.
You will be an ideal candidate if you:
- Diploma equivalent to NQF Level 6 in Marketing, Business, Statistics, Computer Science, or a related quantitative field?
- Certificate in GA4 would be advantageous
- 3 -5 years of experience working with Google Analytics 360 and GA4.
- Basic understanding of Google Tag Manager (GTM)
- Strong analytical skills with the ability to identify patterns, trends, and actionable insights from complex datasets.
- Excellent communication and presentation skills to effectively translate data insights to non-technical audiences.
- Experience with data visualization tools (e.g., Data Studio, Tableau).
- Experience with SQL or similar querying languages a plus.
- Strong understanding of digital marketing principles and best practices.
- Ability to work independently and on multiple projects simultaneously.
- Basic understanding of paid media (e.g., Google Ads, social media advertising) is advantageous
End Date: September 29, 2025
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Job Description
- The Internet Capability Specialist Search is responsible for planning, executing, and optimising paid Search campaigns across Google ads and is also responsible for: data, tech, AI and campaign execution within their stickers in Google Ads.
- This requires cross functional collaboration with several BU’s and teams in FRG, including Channels, Sub Segments, Retail and Commercial Sales and Interactions Enablers for the end-to-end data and campaign flows into and from Internet Capability.
- A strong vision, energy, passion, and the desire to learn is required, as well as the ability to work effectively across a broad spectrum of people.
Are you someone who can:
Manage Campaigns
- Build campaigns and manage campaign budgets effectively, ensuring optimal performance in line with stakeholder KPIs.
- Optimize campaign settings, including bids, budgets, ad copy, and keywords, to improve performance.
- Continuously monitor campaign performance metrics (impressions, clicks, conversions) and make data-driven adjustments for optimal results.
- Ensure campaigns adhere to Google Ads best practices and client guidelines.
Deliver Reporting and Strategic Insights
- Pull monthly/ bi weekly performance reports
- Develop insights and ways forward to improve campaign performance
Collaborate and Communicate
- Work closely with account managers and other team members to ensure successful campaign execution and stakeholder satisfaction.
- Maintain clear communication with all teams, keeping them informed of campaign progress and results.
- Stay up to date on the latest trends and best practices in data, tech & AI.
Experience and Skills
- 2 years’ experience in a campaign management/performance role, managing high-performance data-driven campaigns in Google Ads.
- Strong understanding of Google Ads best practices and campaign optimisation.
- Proven ability to conduct keyword research, audience targeting and write compelling ad copy.
- Experience with Google Analytics and other marketing analytics tools advantageous.
- Ability to work independently and as part of a team.
Requirements:
- NQF level 6 qualification.
- Google industry certifications required (Google Ads, SA360 advantageous)
- Other digital marketing, analytical, and/or media qualifications.
End Date: September 29, 2025
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Role Purpose
- To plan, build, optimize and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, with minimal guidance.
Are you someone who:
- Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
- Ensure implementation of relevant policies, governance and practice standards across the business. Maintain expert knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
- Ensure compliance is adopted in terms of systems and procedures as laid out by business. Implement and provide input into the development of governance and compliance procedures and processes within area of specialization and identify risks.
- Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customized solutions which result in more efficient outcomes.
- Maintain ownership of models through regular audits and updates to ensure relevance.
- Plan and perform regular model updates that capture evolving business complexity in current models
- Challenge current models to ensure relevance and accuracy of outputs.
- Test outputs and accuracy of models to ensure relevance. Use data and analytic insights to provide input into improving customer experience through a better understanding of the customers context to identify monetization opportunities and monitoring implementation of business decisions to recommend enhancements utilizing statistical modelling and data analysis.
- Validate, interpret and create reports and presentations for data analytics management and relevant stakeholders.
- Review and assist more junior Quantitative Analysts with processes and models.
- Adhere to model building policies, standards, frameworks, and governance process.
- Ensure own ethical usage of information that complies to restrictions applied for privacy and sensitivity classification.
- Understand and ensure implementation and adherence to Privacy business requirements, legislation and policy. Ensure reporting of any Information Privacy Incidents and escalate appropriately for resolution of Privacy and Protection Audit, Findings, Complaints, Incidents, Investigations and Privacy and Protection Assessments.
- Provide input into creation of delivery plans for achievement of outputs / deliverables in collaboration with business stakeholders to understand information requirements for strategy delivery and define metrics that track performance.
- Assist in analysis of available data to identify information commercialization opportunities that have not been explored to address business needs and revenue options.
- Assist in productization of analytics in the approved FirstRand architecture by translating technical data information into practical business information that addresses identified needs.
- Analyse information requirements, availability and quality of data to feed into management for resolution. Contribute to the development of core analytical capabilities or model libraries using advanced statistical, quantitative or econometric techniques and utilize as appropriate.
- Collaborate with numerous departments across the business to aid them in the proper use of data to ensure delivery of desired operational results.
- Participate in relevant project related to the businesses overall analytical needs and opportunities.
- Assist as SME for analytics applying own understanding of the operations of the business product or service.
- Determine the business questions that need be answered and determine appropriate analytics models for utilization.
- Source and do some preparation (20-30%) of relevant data sources for analysis. Translate business requirements into tangible models utilizing own understanding of the business value of projects, models and processes.
- Develop and apply analytical algorithms and methods to build, test and implement robust mathematical models and analytical solutions that address business problem, opportunities and improve business outcomes i.e., reduced risk and costs, increased profitability, optimized efficiency and to facilitate strategic decision-making.
- Build models that analyze processes to recommend areas for optimization to achieve cost savings, revenue generation or efficiency improvements for the business.
- Document and audit relevant processes.
- Document and implement models to address specific business requirements. Conduct appropriate manipulation and analysis of data to pro-actively identify and meet needs of the business for the purpose of future work and to ensure high information-quality and reliability across the business.
- Deliver within broad parameters. Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
- Engage in cross-functional relationships to obtain and to provide work support. • Identify, control and escalate potential risks which may lead to increased costs.
- Manage costs or expenses within approved budget to achieve cost efficiencies.
- Deliver against operational and cost targets.
- Prioritize resource allocation to minimize and reduce wastage.
- Develop, encourage and nurture collaborative relationships across the FRG.
- Assess own performance through seeking timely, and clear feedback and request training where appropriate
Qualifications and Experience
- Minimum Qualification: B Degree in Mathematical Sciences, Statistics, Actuarial Science, Engineering
- Preferred Qualification: Honours Degree
- Experience: A minimum of 3 years' relevant experience
- Intermediate to Advanced level of proficiency in SAS is required.
End Date: September 29, 2025
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Job Description
- To serve as a full financial services advisor by providing appropriate savings, investment and estate planning advice, expertise and support to high income clients, with a focus on investments.
Are you someone who can:
- Formulate proposals in cash management, risk needs, investment planning, estate planning, or other areas to help clients achieve their financial goals.
- Achieve previously determined sales targets across the business by identifying opportunities to advise on FirstRand approved investment and risk products.
- Investigate available investment opportunities to determine compatibility with client financial plans.
- Review clients' financial plans regularly to determine whether life changes, economic changes, environmental concerns, or financial performance indicate a need for plan reassessment.
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
- Ensure that the quality of advice remains high and consistent and in line with RMB’s investment philosophy and product approved matrix.
- Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
- Achieve gross production target as indicated in scorecard.
- Inform and educate customers on products and services to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
- Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
- Analyse financial information obtained from clients to develop a financial plan or proposal using the correct tools.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
- Maintain expert knowledge on relevant legislative amendments, industry best practices and RMB’s internal compliance procedures and requirements.
- Ensure compliance is adopted in terms of systems and procedures as laid out by RMB.
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
- Ensure optimal usage and protection of business assets.
- Maintain expert knowledge on all FirstRand approved products, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
- Engage in cross-functional activities.
- Collaborate across boundaries and finds common ground with a widening range of stakeholders.
- Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.
You will be an ideal candidate if you:
- Relevant Degree in Investment or Economics.
- Completed Certified Financial Planner preferred.
- Have 3 to 5 years’ experience as a Wealth Manager with sales and advisory experience with high income clients.
- Candidates with the following FAIS experience will be given preference:
Cat 1:
- Long-Term Insurance subcategory B1
- Long-Term Insurance subcategory C
- Retail Pension Benefits
- Shares
- Money Market Instruments
- Bonds
- Participatory Interests in a Collective Investment Scheme
- Forex Investments
- Long-term Deposits
- Short-term Deposits
- Long- Term Insurance Subcategory B2
- Long- Term Insurance Subcategory B2- A
- Long-term Insurance subcategory B1-A
- Structured Deposits
- Participatory Interest in hedge fund
Cat 2 – Advantage
- Long Term Insurance Subcategory C
- Retail Pension Benefits
- Shares
- Money Market Instruments
- Bonds
- Participatory Interests in one or more CIS
- Forex Investments
- Long Term Deposits
- Short Term Deposits
- Structured Deposits
- Participatory interest in hedge funds
End Date: September 30, 2025
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The Opportunity
- We are searching for a Systems Architect to design, implement, and elevate our Virtualisation Infrastructure across on-premise and hybrid cloud environments. This is your chance to architect solutions at scale, influence strategic decisions, and work alongside some of the sharpest engineering and technical support teams in the industry.
What You Will Do
Lead with Design and Innovation
- Architect world-class Virtualisation infrastructure that delivers on performance, scalability, and reliability.
- Translate business goals into cutting-edge technical solutions, backed by solid capacity planning and performance alignment.
- Stay ahead of the curve by evaluating new technologies and shaping their adoption.
- Own the design standards, from hardware and software inventory to future-ready architecture.
- Represent platform priorities in major projects, ensuring the right balance of performance, cost, and sustainability.
- Guide strategic initiatives and governance to keep our technology roadmap sharp and future proof.
Be the Expert Everyone Turns To
- Serve as the go-to authority for VMware, Red Hat OpenShift Virtualisation Engine, and other leading Virtualisation platforms.
- Oversee multi-site Virtualisation environments with precision, from provisioning to performance tuning.
- Tackle complex challenges head-on, leading incident resolution and implementing proactive measures to keep downtime close to zero.
- Anticipate and resolve capacity and performance risks before they become roadblocks.
Drive Operational Excellence
- Ensure every element of the Virtualisation stack is monitored, managed, and optimized for efficiency.
- Champion continuous improvement from smarter deployments to better user experiences.
- Establish strong feedback loops that turn incidents into lasting solutions.
Keep the Knowledge Flowing
- Build and maintain gold-standard documentation for architecture, processes, and configurations.
- Provide insightful performance, capacity, and utilization reports to inform smarter decisions.
- Help enforce policies that protect and standardize systems across the enterprise.
What You Bring
- A degree in Computer Science, Information Technology, or equivalent real-world expertise.
- Proven experience architecting and optimizing Virtualisation in hybrid cloud environments.
- Deep mastery of VMware, Red Hat OpenShift, KVM, or other similar technologies, plus solid computer, networking, storage, and security skills.
- Strong capabilities in capacity planning, performance design, and budget inputs.
- Exceptional leadership, communication, and problem-solving skills.
- Experience with 24/7 operations and managing geographically dispersed teams.
- Familiarity with DevSecOps practices is a plus since you will be working in a platform services-focused environment.
End Date: September 29, 2025
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Job Description
- To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures
- Execute own work in accordance with the organisational values and code of ethics.
- Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
- Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
- Work with enhanced processes and procedures to maintain operational efficiencies.
- Deliver work in an accurate manner to ensure consistent results.
- Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
- Adhere to quality standards, turnaround times and Company policies and procedures.
- Complete relevant administration, reporting and updating of information accurately and on time.
- Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
- Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
- Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
- Maximize sales by selling packaged financial solutions to clients.
- Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
- Maximise cross-selling opportunities.
- Drive adoption of digital and other self-service options across client base.
- Contribute to teamwork and inclusivity within own team.
- Contribute to cost efficiencies through responsible utilisation of work related resources.
- Achieve expected financial targets and uphold associated service levels.
- Build and maintain stakeholder relationships.
- Deliver customer service through adherence to quality service standards.
End Date: September 27, 2025
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Job Description
- The purpose of the role is to maximise the banks Risk-Adjusted Rate of Return by managing credit risk in the entire portfolio and individual transactions as well as managing Credit Analysts.
Are you someone who can:
- Reduce Bad debts as a percentage of performing loans utilisation based on effective lending principals applied during approval.
- Establish a sound Credit Risk Management culture through awareness of campaigns to influence behaviour and drive the importance of credit compliance.
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members.
- Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders.
- Ensure that your team meet set targets in respect of excesses, overdue limits and covenant monitoring.
- Comply with governance in terms of legislative and audit requirements.
- Ensure the deep insights developed in this process translate into real economic and financial benefits for the business through strategic input, influencing of credit decisions.
- Manage security documentation and limit management for clients by ensuring the accuracy of security documentation (facility letters and collateral documentation) and maintaining proper limit management processes for clients.
- Assess and approve excesses in terms of approved excess mandate to minimise Credit Risk to the business.
- Work with various segments to develop forward-looking profitability projection models and data feeds.
- Credit Collaboration Strategic Analysis.
- Benchmark current practices against the credit risk management framework and adjust practices as and when necessary.
- Reconcile and report on monthly credit risk loss to the business.
- Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
- Manage personal development to increase own skills and competencies.
Qualifications and Experience:
- 2-3 Years' Credit Risk Experience
- Business Credit Knowledge
- BCom Accounting, Finance, Credit or Similar
- Financial services Industry knowledge will be an advantage
End Date: September 30, 2025
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Job Description
- To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
- Achieve net profit growth for business
- Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
- Manage the migration of accounts from transactional to Self Service
- Manage the growth of active customer Account Base to increase client base
- Maximise cross sell opportunities and strengthen client relationships
- Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
- Comply with governance in terms of legislative and audit requirements
- Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
- Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
- Compliance with procedures and processes contained in the Golden Rules.
- Provide accurate and reliable sales and service statistics.
- Manage own development to increase own competencies
End Date: September 25, 2025
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Job Description
- To provide expertise, advice and support through the design and implementation of information systems to support the enterprise infrastructure of the organisation
- To ensure that all systems are working at optimal levels and support the development of new technologies and system requirements in order to continuously enhance service delivery
Are you someone who can:
- Explore, develop, and design solutions utilising Kubernetes.
- Enhance operational efficiency and propose solutions to improve cost-effectiveness.
- Collaborate with diverse stakeholders, including end-users, SMEs, project managers, and senior staff, to gather and analyse business requirements.
- Work on Cisco PCCE system design solutions for improved administration and solutions delivery.
- Communicate system requirements to testers, developers, business analysts, and other relevant teams.
- Design and deliver infrastructure components supporting multiple domains within the architecture, combining both current and emerging technologies.
- Ensure compliance with audit, risk, and regulatory requirements, and implement necessary interventions.
- Document technical architecture designs, conduct analysis, and support post-project evaluations and metric collection.
- Provide technical consultancy on application or infrastructure projects, aligning systems with architecture standards and adapting the architecture when needed.
- Drive continuous improvement in service quality, processes, and automation of IT system .
- Define and guide enterprise technology decisions and contribute to governance activities ensuring architecture compliance.
- Support personal development and competency growth.
- Deliver training on current systems and solutions when required.
You will be an ideal candidate if you:
- Have an IT-related Degree or Diploma.
- Have 5+ years of experience in the IT field.
- Have programming experience or knowledge of programming principles.
- Have 2-3 years of experience in Systems Architecture and Kubernetes.
- Have strong design skills on Linux and Windows systems.
- Have advanced implementation and administration expertise in Kubernetes/Rancher.
- Have a Java development background (advantageous).
- Have experience with automated deployments (advantageous).
- Have solid understanding of infrastructure, data, and application systems.
- Have TOGAF and/or Zachman certification (advantageous but not required).
- Have knowledge of Test-Driven Development.
- Are familiar with Agile methodologies.
- Have experience with OpenShift.
End Date: September 27, 2025
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Job Description
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
- Identify process deficiencies and ensure the development, enhancement, and implementation of these processes within the AML area of accountability for continued process improvement.
- Responsible for workflow processes and alignment with strategy in the AML team.
- Translate business objectives into actionable goals and execute relevant projects/initiatives aligned to business purpose with specific performance measures and control systems to track progress.
- Draft reports on desirability reviews and financial crime analysis conducted and guide business to make informed decisions. Good report writing is a key requirement.
- Improve business decisions by providing accurate and reliable business intelligence (information) together with identifying, analyzing and communicating trends and data that may impact financial crime.
- Implement quality standards and practices and continuously improve quality assurance practices to meet changing business requirements.
- Develop new insights into situations and apply innovative solutions to make organizational improvements.
- Innovate by finding the best fit solution for the situation, such as the flexibility of delivery and customized solutions which result in more efficient outcomes.
- Foster an innovative culture - culture is present and encouraged.
- Coordinate with business to establish required forums to implement recommendations and outcomes from client analysis.
- Ensure compliance with legislative and audit requirements and adherence to relevant processes.
- Ensure compliance with relevant statutory, legislative, policy, and governance requirements in the area of accountability.
- Ensure implementation of relevant policies, governance, and practice standards across the business.
- Maintain expert knowledge on relevant legislative amendments (including regulatory requirements applicable to different juristic types such as Customer Due Diligence, Beneficial ownership and regulatory licensing), industry best practices and trends, and internal compliance procedures and requirements.
- Ensure compliance is adopted in terms of systems and procedures as laid out by the organization.
- Implement and provide input into the development of governance and compliance procedures and processes within the area of specialization and identify risks.
- Ensure work is completed within predefined standards with a focus on quality decision making.
- Participate in planned activities that are appropriate for own development.
- Provide and execute relevant training including refresher training to business stakeholders to achieve business objectives.
- Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.
- Ensure daily tasks are completed and in line with quality control standards to meet business and regulatory expectations.
- Provide timely information for decision making in the area of accountability.
- Manage the processes and ensure that the correct procedures and decisions are affected in line with client desirability standards and procedures.
- Establish and building strong, mutually beneficial relationships with stakeholders.
- Contribute towards defining the portfolio level and overall client desirability strategy.
- Understand, deliver and report on the values and strategic intent of various projects and initiatives to make informed decisions.
- Ensure effective execution against relevant projects/ initiatives.
- Continuously drive and adhere to desired quality, standards and procedures to inform decision making in line with Group and Segment risk appetite.
- Have a good understanding of finance in the banking industry.
- Be proficient in transactional activity analyses and have a good grasp of illicit financial activity/financial crime.
- Be proficient on internal banking systems.
- Be efficient and strategic in stakeholder engagements.
- Time-management is pivotal, as the nature of work demands quick turnaround times.
- Administrative skills are important (to track, update/maintain records on relevant platforms; engage/report feedback to relevant stakeholders)
- Be able to manage a function from end-to-end, with minimal supervision.
You will be an ideal candidate if you have:
- 5+ Years Experience in a Financial Crime Risk / Operational Risk Management environment
- Good Stakeholder management
- Experience in providing training
- Are always willing to go the extra mile and bring value to business and stakeholders
End Date: September 28, 2025
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Job Description
- To ensure there is implementation of the Group’s compliance frameworks and programmes in consultation with business ensure conformance and adherence with regulations and delivers through a team of Compliance resources/specialists.
- Ensure adherence of organisation policies and procedures, especially regulatory and ethical standards.
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability.
- Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy.
- Analyse and interpret regulation and legislation and using a risk-based approach. Identification and risk rating of applicable laws and regulations for responsible business units.
- Development and implementation of compliance/legislative universe for responsible business units.
- Development and implementation of Compliance Risk Management Plans (CRMPs) for core legislative and regulatory provisions.
- Compiling monitoring plans indicating the compliance monitoring methodology used and the frequency thereof.
- Compiling monitoring reports on the results of monitoring.
- Incident reporting, to ensure timeous escalation of compliance risks and incidents Interpret regulation and legislation and assist business units with practical implementation thereof.
- Advise and provide guidance to management on systems, policies, processes and controls implemented to enable compliance.
- Assist with the promotion of a culture of compliance and awareness and actively participating in compliance projects and training initiatives.
- Provide training on regulatory requirements to channels.
- Ensure implementation of relevant policies, governance and practice standards across the business.
- Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
- Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findigns and changes.
- Develops an understanding of risks and risk management approaches.
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
- Networks and participates in specialist risk forums where required.
- Responsible for implementing and enforcing the organisation's or business units' compliance programme.
- Maintains awareness of regulatory framework and specific obligations within Financial Advisory and Intermediary Services (FAIS) Act, code of conduct, and requirements.
- Manages, oversees and monitors Financial Advisory and Intermediary Services (FAIS) compliance to ensure that representatives comply with all financial soundness requirements, licence conditions and annual levies.
- Maintains register of representatives and informs Registrar of any changes. May have supervisory responsibilities. May be responsible for the control of the Know Your Customer (KYC) / Anti-Money Laundering and Anti-Money Laundering Foreign Account Tax Compliance Act (FATCA) / Automatic Exchange of Information (AEOI) regulations. Analyses the received documents and interacts with the investor, client, intermediary to advise if received KYC documents are acceptable.
- Ensures compliance with and oversight of ongoing statutory regulatory requirements. This responsibility includes monitoring and validation of investor files, technical and documentary support to investor teams, updating of operational procedures and participation in compliance committees.
- Leads the AML/KYC team and organises its operations in terms of resources and development
- Display and encourage an appreciation of teamwork and inclusivity.
- Manage team performance in achievement of business objectives.
- Monitor and report on potential breaches and instances of non-compliance across all digital platforms and customer touchpoints.
- Demonstrate a proactive, solution-oriented mindset with the ability to balance regulatory requirements and digital innovation.
- Thrive in agile, fast-paced environments and adapt quickly to evolving business and regulatory landscapes.
- Possess strong knowledge of AI governance, algorithmic transparency, and the associated compliance risks in digital sales channels.
- To ensure there is implementation of the Group’s compliance frameworks and programmes in consultation with business
- business processes according to quality standards; policy; and compliance and governance requirements in area of accountability.
- Analyse and interpret regulation and legislation using a risk-based approach. Identification and risk rating of applicable laws and regulations for responsible business units.
Qualification & Experience
- 5 to 7 years' experience in compliance
- BCom in Compliance or equivalentce
- Strong understanding of regulatory frameworks (FAIS, AML, KYC).
End Date: September 29, 2025
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Job Description
- To implement the tactical plans and business processes required to create, maintain, and enhance data, be responsible for the daily management of a critical data asset within area of responsibility and provide guidance to an allocated data set and actively manage data in order to meet compliance requirements, align data to business priorities, continuously improve data quality, reduce cost of data management, and to increase confidence in data and information integrity.
- Provide input into the definition of data processes and standards.
- Comply with data policies, standards, tools and best practices within the data domain of responsibility.
- Apply domain-level data architecture and data management best practices to area of responsibility.
- Evaluate existing information management landscape and produce report for areas of improvement under supervision and guidance.
- Attend relevant information management working groups and implement requirements accordingly.
- Assist with compliance with internal policy, regulatory requirements and data practice standards.
- Interacts and builds relationships with internal and external stakeholders to ensure compliance with statutory requirements.
- Document business term definitions.
- Create and maintain reference data and master data definitions.
- Ensure reference and master data management processes address uniformity, accuracy, accountability across entities.
- Maintain metadata, data quality rules, Enterprise Data Model (EDM), reference data, records register, where applicable.
- Publish relevant meta data to appropriate users in an organization, and monitor the published data sources for usage, relevance and quality feedback.
- Create and manage business metadata for published data sources to ensure that it is easily discoverable, and meaningful to information workers.
- Respond to data queries e.g. data quality issues as defined by the data quality issue resolution process.
- Co-ordinate data quality issue resolution.
- Perform root cause analysis to resolve data quality issues and implement solutions accordingly.
- Assess the access request and action according to access standards and information owner approvals.
- Monitor user access and usage of the data sets owned or accountable for.
- Define and obtain sign off on measurement for information management disciplines for area of responsibility.
- Provide input into information management metrics.
- Provide input into accurate and reliable reporting together with analyzing trends and data used to improve business decisions.
- Provide input into accurate and reliable reporting in line with business, compliance and governance requirements.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Define information management requirements (e.g. data cleansing and data quality, etc.) and drive the implementation of the requirements within area of responsibility).
- Participate in data related projects and provide required domain level expertise.
- Align data activities to targeted projects for remediation and drive activities accordingly.
- Participate in activities of the Segment implementation roadmap for the information management function.
- Participate in the maturity roadmap for relevant Business Unit aligned to implementation roadmap and provide inputs for roadmap assessment.
- Deliver initiatives that improve the level of information management maturity.
- Apply understanding of data management and business processes and coordinate with relevant stakeholders to solve business problems.
- Serve as a change agent for information management.
- Present information management trends to management and relevant committees for area of responsibility, using internal and external research, including best practice and industry standards.
- Consult in matters of data workflows, master data security, and access rights for area of responsibility.
- Promote best practices and make recommendations to business users that will create efficiencies and ensure data integrity for area of responsibility.
- Provide training or awareness to the business and data community on data management disciplines for area of responsibility.
- Identify possible solutions to support business requirements and partners with stakeholders to develop an optimum solution.
Qualification and Experience
- A relevant BCom or BSc qualification.
- 3-4 years in a similar role
- Knowledge working with SQL, PowerBI , SAS, SharePoint
End Date: September 29, 2025
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Job Description
- As part of our talent team at FNB Commercial - Compliance and Risk Office , you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
- Provide guidance and support on data governance frameworks, policies, and tools.
- Review and enhance business processes involving data management to ensure data security and integrity.
- Identify gaps in data governance processes and recommend enhancements.
- Monitor systems for potential data quality issues and mitigate risks.
- Advise on solutions and controls for data breaches and data governance issues.
- Implement and monitor data governance processes and capabilities.
- Stay updated with industry standards and collaborate with stakeholders to align practices.
- Provide data governance awareness training and establish learning opportunities for other risk, compliance and business role players.
- Review and implement data governance frameworks, policies, and standards.
- Advise on governance and control requirements from data governance laws.
- Provide input on data incidents and breaches.
- Enhance data risk surveillance and tracking.
- Oversee and manage data governance compliance for specific business units, ensuring alignment with overall organizational policies and standards.
- Balance governance requirements with data monetization and other business needs, ensuring that business objectives are met without compromising data governance.
Ideal Candidate Qualifications:
- Bachelor’s degree in a business-related discipline, Information/Data Management, Legal, Compliance, or Auditing.
- Possess certifications such as CDMP (advantageous).
- 3 to 5 years of experience in information security, information governance, Risk Management, Compliance, Regulatory, Monitoring/Audit, or similar environment.
- At least 3 years of experience in a financial institution.
Additional Skills and Attributes:
- Strong understanding of data governance best practices.
- Ability to drive the implementation of data governance programs.
- Proficiency in data analytics for governance reviews and monitoring.
- Excellent communication and collaboration skills.
End Date: September 29, 2025
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Job Description
- The Compliance Specialist will be dedicated to overseeing the Business Conduct and Ethics Programme for the Segment.
- Ensure there is implementation of the Group’s compliance frameworks and programmes in consultation with business and ensure conformance and adherence with regulations and delivers through a team of compliance resources/specialists.
- Ensure adherence of organisation policies and procedures, especially regulatory and ethical standards.
- Interpret regulation and legislation and assist business units with practical implementation thereof.
- Perform regular control monitoring and partner with key stakeholders in the design and implementation of company policies, frameworks and standards.
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
- Deliver customer experience excellence in own service delivery aligned to organisational values and service standards.
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.
- Perform reporting of key risks, incidents and programmatic updates as it relates to the Commercial Business Conduct Programme.
- Ensure escalated items must be raised via the appropriate channels, and the necessary stakeholders must be appropriately engaged
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities
- Oversee, monitor and review business processes according to quality standards; policy; and compliance and governance requirements in area of accountability.
- Ensure the development, alignment, mapping and implementation of end-to-end processes applicable to the Business Conduct Programme.
- Research, enable and consult on improvements and opportunities to harness technology and platform enablement.
- Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy.
- Analyse and interpret regulation and legislation and using a risk-based approach. Identification and risk rating of applicable laws and regulations for responsible business units.
- Development and implementation of Compliance Risk Management Plans (CRMPs) for core legislative and regulatory provisions applicable to the Ethics Programme.
- Compiling monitoring plans indicating the compliance monitoring methodology used and the frequency thereof.
- Compiling monitoring reports on the results of monitoring.
- Advise and provide guidance to management on systems, policies, processes and controls implemented to enable compliance.
- Research and communicate applicable legislative developments to all stakeholders.
- Assist with the promotion of a culture of compliance and awareness and actively participating in compliance projects and training initiatives.
- Provide targeted training on regulatory requirements to channels and product houses.
- Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
- Ensure implementation of relevant policies, governance and practice standards across the business.
- Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
- Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit and changes
- Develops an understanding of risks and risk management approaches.
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
- Develop, encourage and nurture collaborative relationships across area of specialisation.
- Display and encourage an appreciation of teamwork and inclusivity.
- Participate in planned activities that are appropriate for own development.
End Date: September 30, 2025
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Job Description
- To provide expertise in the design, development, and maintenance of sourcing data and loading it into the data warehouse; and to design and develop strategy aligned, stakeholder responsive multi-dimensional insight tools (including but not limited to PowerBI, cubes, etc.) off the data warehouse in order to drive adoption and consumption of self-service insights and reporting.
- Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.
- Build working relationships across teams and functional lines to enhance work delivery, collaboration, and innovation.
- Creates solutions to meet customer demands.
- Deliver internal and external customer service excellence through adherence to quality service standards.
- Provide input into tactical strategies and ensure effective delivery of BI solutions aligned to business requirements and strategic objectives.
- Manage existing reports/ dashboards and provide insights for clients.
- Provide support and input into tactical business strategies and execute on relevant business intelligence (BI) projects / BI initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
- Drive business profitability in the context of cost management through effective delivery of Business Intelligence solutions (time management and cost).
- Ensure ongoing efficiencies driven by a culture of sharing "build once and build for all" as well as leveraging tools built by other D&A teams via consumption or enhancements prior to new builds on D&A outcomes.
- Manage existing reports/dashboards through ongoing production of MIS outputs to ensure consistent information supply in the required format/frequency.
- Provide additional insight into information produced for clients to ensure a value-added service to any information request to enhance business efficiencies Relevant Diploma in Information Technology, Computer Science, Engineering or Business Analysis.
- Interpret the source to target mapping to be used to extract data from various sources.
- Convert data into meaningful information that is stored in a data warehouse that can enhance the effectiveness of business decisions.
- Liaise with relevant stakeholders to provide input into assigned projects, in line with business requirements within the required timeframe and specification.
- Liaise with BI Manager and business on issues related to project and support in resolution
- Develop business solution based on source to target mapping and business requirements specifications (BRS)
- Perform unit testing
- Ensure development and continuous value add improvement to operational processes
- Participate in planned activities that are appropriate for own development
- Develop, encourage, and nurture collaborative relationships across area of specialisation
- Display and encourage an appreciation of teamwork and inclusivity.
Requirements:
- 3-5 years experience in a similar role
- IT qualification is preferred
The below skills are required:
- Advanced TSQL
- SSIS, SSAS
- PowerBI
- Teradata
- AbInitio
- Python
- Hive
- Database management
End Date: September 28, 2025
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Job Description
- To build, optimise and implement innovative quantitative analytical methodologies, procedures, and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, under guidance against predicted results and deliver according to set processes and procedures.
What we’re looking for:
- A degree in Actuarial Science, Statistics, Mathematics, Data Analytics, Quantitative Risk Management or a related field
- 1–2 years of experience in a quantitative or analytical role
- Experience in SAS, R, or SQL
- Experience in data extraction, transformation, and insight generation
- Skills in data visualization using tools like Power BI or Excel
- Strong problem-solving and analytical thinking
- A growth mindset and willingness to learn
- Good stakeholder engagement and communication skills
- Modelling experience is a plus
Why join us?
- Be part of a new and dynamic team with room to grow
- Work on high-impact projects that shape the future of property lending
- Collaborate with cross-functional teams and senior stakeholders
- Enjoy a culture that values innovation, learning, and collaboration
End Date: September 28, 2025
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Job Description
- To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests.
Are you someone who can:
- Provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
- Deliver individual results through personal effort and skill
- Build and maintain strong relationships with our internal and external stakeholders
- Manage the growth of active customer Account Base to increase client base
- Contact prospective clients and sell appropriate banking products in order to achieve sales targets
You will be an ideal candidate if you:
- Have a minimum of NQF 5 qualification
- Have an RE qualification
- Have a minimum of 1-2 years experience in Sales
- Are not an unrehabilitated insolvent
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
We can be a match if you are:
- Adaptable and curious
- Sales driven
- Thrive in a collaborative environment
- Client-centric
End Date: October 5, 2025
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Job Description
- To drive the Information Technology portfolio with a view to maximising the return on capital on the point-of-sale devices and maintaining an acceptable level of Technology in terms of the Bank Systems.
- Provide an integrated IT Solution and Generalist service to the Business together with specialised service that can be leveraged off for the benefit of the business.
- Act as a strategic partner to the business's leadership team, providing insights and recommendations on how technology can support business goals.
- Provide relevant information on both income and expenditure budgets for the functional area to prepare accurate financial forecasts in support of the business goals.
- Manage budget to control expenditure and ensure the efficient use of resources.
- Optimize and manage the technology network to ensure high delivery, efficiency with sufficient resilience, while managing costs effectiveness.
- Identifying, facilitate and drive synergies and collaboration opportunities across business’s, Channels and Product Houses.
- Participate in strategic and operational planning processes of the Bank.
- Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance and their providers.
- Draw up service level agreements to meet client expectations.
- Ensure quality and quantity of service delivery in support of service level agreements.
- Set the vision and strategy as well as institutionalize a roadmap for business-wide IT and systems with due regard to the uniqueness of the requirements of the various Segments, Channels and Product Houses.
- Define an IT strategy in accordance with business and technological drivers and promote best practice guidelines through continuous improvement.
- Working with Segment and Business Unit CIOs to define and implement industry leading practices, policies and processes in terms of IT portfolio management, IT Risk management and governance, technology architecture etc.
- Ensure that appropriate IT governance and controls are in place across the business as well as compliance with regulatory controls.
- Represent business at various IT industry forums as applicable.
- Ensure that the business remains on the cutting edge of innovation by researching and recommending appropriate technology investments in line with the latest developments and trends.
- Create industry dynamic security practices across the IT department and bank.
- Drive and directing strategic projects and material cross segment technology investments through the delivery of projects in accordance with business requirements and agreed project timelines.
- Lead digital transformation in platform consumption initiatives
- Identify and mange IT related risks within the Segment.
- Ensure appropriate security measures are in place to protect the business’s data and systems in alignment with Company policies and industry best practices.
- Ensure the upkeep of system usage and ability to manage decommissioning of platforms not in use.
- Development and mentoring of IT leaders and emerging talent across the bank.
- Drive strategic relationships with relevant peers to enable optimization of the business value chain.
- Reshape, align and enhance the customer service experience across the business.
End Date: September 29, 2025
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Job Description
- To provide IT expertise and advice in the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards.
- To produce logical and technical specifications from functional specifications and to write the code for medium to large applications.
Are you someone who can:
- Increase operational efficiency and suggest solutions to enhance cost effectiveness.
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effectively.
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients.
- Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.
- Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.
- Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
- Assess, identify and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
- Produce technical specifications and architecture that is in accordance to agreed standards. Design, code, test and debug to obtain a robust solution with supporting documentation.
- Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
- Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.
- Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.
- Manage own development to increase own competencies and develop technical and business skills.
- Proactively engage with business units and colleagues to understand underlying needs and opportunities, and identify Information Technology (IT) innovative solutions in a timely manner.
- Supervises the work of other developers. Provides technical assistance to fellow developers and other Information Technology (IT) team members.
You will be an ideal candidate if you have:
- Minimum Qualification – BSc In Computer Science
- Preferred Qualification - BSc In Computer Science
Experience -
- 5 – 10 years working experience
- Experience in Fraud Managment or AML solutions
- Thorough experience in building solutions on SAS platforms utlising intergration of various modules (e.g. Base programming, macros, sql, AML Framework, java, html, JSON, etc.)
- Strong documenting and technical translation skills. Able to design integrated solutions and guide advise techincally. Able to challenge design principles.
- Experienced in system integrations
Additional Knowledge –
- SAS 9.4: Administration and Configuration (Beneficial)
- SAS Viya: Administration and Configuration (Advantage)
- SAS Base Modules / Data Manipulation (Base Programming 1+2+3, Macros, SQL)
- SAS 9.4 STP Server, Web Report Studio (Beneficial)
- SAS CAS (Beneficial)
- SAS 9.4 ECM (Beneficial) or SAS Viya VI Solutioning (Advantage)
- SAS 9.4 FCM + SNA (Beneficial) or SAS Viya AML Solution (Advantage)
- SAS Visual Analytics (Advantage)
- SAS Visual Investigator (Beneficial)
- Basic Java / Jscript (Beneficial)
- Pyhon (Beneficial)
- HTML, XML, JSON (Advantage)
- Database (Postgres/Oracle/SQL Server/Teradata) (Beneficial)
- Agile Methodology
- SOAP and/or REST API
End Date: October 2, 2025
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Job Description
- To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice
- Contribute to cost efficiencies through responsible utilisation of work related resources
- Prevent complaints by proactively identifying customers that need additional check ins or that are about to leave the branch without being helped, and assist these customers on alternatives (e.g., book a ticket or Digital Channels)
- Provide great customer service to external clients entering the branch to get assistance with banking or financial needs
- Contribute to teamwork and inclusivity within own team
- Identify and utilise opportunities to assess and improve own performance
- Ensure operational excellence through the delivery of work processes according to defined quality standards
- Optimise work through the application of learning experiences
- Build and maintain stakeholder relationships
- Deliver customer service through adherence to quality service standards
End Date: September 30, 2025
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Job Description
- To model, interrogate and provide insights on detailed cost and profitability information in support of both current operational management decisions and planning for the future
Are you someone who can: (Role Responsibilities)
- Re-imagining costing models to benefit and promote the adoption of platform across Retail, Commercial, Broader Africa and even external users.
- Provide input into costing projects involving a segment, business unit, function or country/region (as applicable)
- Influence creative business solutions, optimise processes and inform strategic decisions through cost modelling and data analysis
- Build, run and execute Costing models and provide required reports for business
- Provide feedback to the business on monthly and ad hoc analysis and reports to support decision making
- Build and calculate cost models and work within established work and service processes
- Conduct review and scenario planning to provide guidance on budgetary process in terms of spend and forecast adjustments
- Present financial reports to stakeholders through narrative presentation
- Provide insights to assist stakeholders in understanding charge outs
- Develop new insights into situations and apply innovative solutions to make organisational improvements
- Provide input into the development of the tactical strategy, including developing and implementing a supporting operational strategy
- Prevent wastage and identify process improvements to contain and reduce costs
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
- Deliver internal and external customer service excellence through adherence to quality service standards
- Continuously assess own performance through seeking timely, and clear feedback and request training where appropriate
You will be an ideal candidate if you possess:
Qualification:
- Degree/ Bachelor of Commerce equivalent to NQF Level 7 in Finance, costing, Mathematics or Similar
- Relevant Degree in Financial or Analyst Modelling
- CIMA, ACCA or SAIPA advantageous
Experience –
- 3+ years of proven work experience as a Cost Accountant, Cost Analyst, Accountant, or similar role.
- Computer literacy, especially in MS Excel (advanced level would advantageous).
- Experience working with data in SQL and Power BI.
- Excellent analytical skills with an attention to detail.
- Strong time management skills.
End Date: September 30, 2025
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Job Description
- To assist in proactively managing a portfolio of Private Wealth Clients with a team of Private Bankers through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
- Act responsibly with work related resources in order to contribute to cost containment.
- Achieve expected financial targets and uphold associated service levels.
- Deliver exceptional and high-quality advice that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide sound services and recommendations based on customer and client needs, current information and trends.
- Develop and manage key stakeholder relationships that enable achievement of operational objectives.
- Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
- Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
- Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
- Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
- Compile reports that track progress and guide business to make informed decisions.
- Ensure effective management of the leads pipeline.
- Support sales through analysis of client portfolio and pro-active client engagement.
- Contribute to innovation by finding faster and more accurate ways of working.
- Assist with profit growth for the business through sales and acquisition of new clients.
- Understand and market all financial services solutions within the relevant business offering.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
- Develop, encourage and nurture collaborative relationships across the FRG.
End Date: September 30, 2025
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- The role of the Sponsorships Specialist is to drive sponsorship alignment in the execution and delivery of projects according to set marketing objectives and strategies
Key Responsibilities:
- Support the development of strategies and campaigns for sponsorship portfolio.
- Engage with agencies, suppliers, and business stakeholders to develop activation plans and creative assets for sponsorship portfolio activities.
- Manage social media and internal communications for sponsorship campaigns in collaboration with media agency and communications teams respectively.
- Develop and contribute to calendar planning for effective and efficient sponsorship marketing activity throughout the year.
- Create and contribute to campaign reports, demonstrating return on investment for sponsorship activity for internal and external stakeholders.
- Own and manage digital nurture strategy and execution for sponsorship opt-in database.
- Work with rights holders to effectively leverage sponsorship rights and look for other opportunities to get additional value from partners.
- Contribute to the development of larger overall marketing sponsorship budget.
- Develop the budget for the next financial year for area of responsibility taking all operational plans into consideration.
- Research and design a longer-term financial resource requirement plan for the area of responsibility.
- Present the business case to motivate for financial resources.
- Analyse and develop implementation plan against the forecasted financial budget.
- Develop tactical budget for area of responsibility that minimise expenditure and manage costs.
- Control the budget for area including the authorisation of expenditures and implementation of financial regulations.
- Build relationships within business and sponsorship property partners that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
- Engage in cross-functional relationships to obtain and to provide work support.
- Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums.
- Stays abreast of sponsorship landscape, competitor activity, and best practice.
- Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximising service and/or product offerings and building relationships.
- Work together with events team to support client experience activities at sponsorship events.
- Ensure that the customer is at the centre of the business philosophy, operations and ideas.
- Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure.
- Stays abreast of relevant industry risk management best practices and legislative amendments and suggests ways to leverage these to ensure continuous improvement.
- Creates risk awareness and manages audit findings.
- Participate in Group risk forums where required and cascades relevant information through team.
- Brainstorm, identify, implement and drive innovative best practice ideas within the organisation to ensure increased efficiencies.
- Create and participate in specialist communities of practice and represents the organisation at Group and industry level to share best practice insights and solutions.
- Drive strategic projects, change management and platform integration across operations Leverage Group capability to exploit opportunities.
- Ensure and encourage adherence to an operational framework of policies and procedures
- Execute defined business strategy by translating it into the business operations.
- Communicate policy modification, objective achievement progress and critical success factors to impacted stakeholders.
- Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
- Identify interconnected problems, determine its impact and use to develop best fit alternatives, driving best practice solutions.
- Be aware of, and responsive to local conditions. Influence the development of appropriate organisational structures, capacity and delivery systems.
- Identify development needs and select effective solutions to address personal development gaps to facilitate self-improvement.
- Develop and implement a personal development plan.
- Demonstrate a commitment to continuous personal improvement as a life-long learner and encourage the same in others.
- Share information and empower others to act.
- Acts as a role model for continuous professional development in area of expertise.
- Lead a development culture where information regarding successes, issues, trends and ideas are actively shared.
- Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies.
- Lead specialist communities of practice and contribute positively to own and organisational knowledge improvement.
End Date: September 29, 2025
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Job Description
- The role requires you to drive the growth of the business in partnership with Private Advisors, by delivering on strategy, project manage various business development activities and initiatives, and ensure delivery of the portfolio’s key objectives. Critical outputs of the role is to identify leads, support campaigns and build relationships within assigned regions.
Are you someone who can:
- Drive HSL sales within the PB&A channel to achieve the respective Channel/Segment targets
- Influence stakeholders within the PB&A channel to achieve a consistent, and healthy secured lending pipeline.
- Facilitate the use of relevant HSL systems and tools
- Drive PB&A channel's Pipeline to maximize HSL applications/conversions month on month.
- Develop and manage key stakeholder relationships to enable achievement of strategic objectives
- Steer and support campaigns, marketing and sales initiatives in your respective channels
- Ongoing training and skills upliftment in PB&A channels.
- Management of Daily Sales Activities and Sales protocol
- Own vehicle and valid drivers licence. Cellphone is required
You will be an ideal candidate if you:
- Expert product knowledge and value proposition within HSL.
- Sound understanding of end to end processes within HSL.
- Indepth knowledge of Business financials and cash flows analysis.
- Knowledge of various industry types and levers.
- Ability to structure traditional and complex lending deals for juristic and non juristic application types.
- Ability to present and articulate credit applications to credit and various stakeholder forums.
- Knowledge of the property market , legal frameworks of companies, trusts and different property types.
- Manage and maintain solid relationships with both internal and external business partners.
- Understanding of HSL Credit policy and appetite
- Proficiency in various Microsoft applications eg excel, powerpoint,etc
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
We can be a match if you are:
- Adaptable and curious
- Have a proven successful track record.
- Thrive in a collaborative environment
End Date: September 30, 2025
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Job Description
- To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice
- Contribute to cost efficiencies through responsible utilisation of work related resources
- Prevent complaints by proactively identifying customers that need additional check ins or that are about to leave the branch without being helped, and assist these customers on alternatives (e.g., book a ticket or Digital Channels)
- Provide great customer service to external clients entering the branch to get assistance with banking or financial needs
- Contribute to teamwork and inclusivity within own team
- Identify and utilise opportunities to assess and improve own performance
- Ensure operational excellence through the delivery of work processes according to defined quality standards
- Optimise work through the application of learning experiences
- Build and maintain stakeholder relationships
- Deliver customer service through adherence to quality service standards
End Date: September 29, 2025
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Job Description
- Responsible for providing the direction and managing the creative process of a specialist team.
Job Purpose:
- The Technical Marketing function develops and implements the technical marketing capability in respect of FNB Employee Benefits’ Group Risk, Fund Admin and Umbrella Investments. The function supports and enables our full value chain proposition. The purpose of this role is to aid in the delivery of the Technical Marketing function through research, analysis and interpretation of the employee benefits environment.
- The technical marketing function should help drive Sales targets (and Campaign performance) by establishing and building sustainable key relationships across Channel and Pillars.
Are you someone who can:
Role Responsibilities:
- The purpose of the role is to aid in the delivery of the Technical Marketing function in terms of designing, co-creating and implementing a cohesive branding and marketing architecture that focuses on business development and maximizing sales opportunities alongside respective segments.
- As a member of the Product team, the candidate will play a role in the design and delivery of customer service solutions, systems and interactions aligned to organizational values and service standards that build the brand. This includes identifying, driving and implementing ideas, policies, procedures, standards and frameworks to enhance sales and increase profit and manage future fit practice.
- In collaboration with the segments (i.e. market segments as defined by the Bank) provide technical marketing expertise and develop marketing collateral in support of initiatives that will ensure a focus on delivering initiatives that are compelling, relevant and deliver a consistent message.
- Monitor, measure and report on the performance of solutions to ensure products are managed relative to their defined/ desired outcomes.
- Assist with the analysis and explanation of product performance variances and where required provide marketing analytics.
- Use ongoing research to make recommendations regarding the appropriate improvements on solutions to ensure market dynamics are considered and effectively applied.
- Complete competitor analysis to assess the strengths and weaknesses of current and potential competitors. Evaluate and monitor competitor activities and channel these insights into the marketing initiatives. Keep abreast of the external environment.
- Demonstrate advanced technical expertise in a specific domain and basic/intermediate proficiency in various other areas.
- Perform complex analysis independently. Being a trusted professional that can be relied upon for expertise in specialized areas.
- Demonstrated expertise as a subject matter authority, with opinions and insights sought by peers and stakeholders for peer- to-peer reviews and strategic initiatives.
- Encourage, establish and maintain strategic relationships across multiple functional areas to enable collaboration and knowledge sharing across the function. Collaborate with key stakeholders to enable technology, marketing and creative teams to drive desired outcomes.
- Make use of latest technology to effectively deliver marketing messaging to target audiences, including mobile, video and social media.
- Support the implementation of an integrated marketing strategy and support campaigns that maximize the effectiveness of the institutional distribution capability and business activities.
- Analyse information and reports to identify trends, discrepancies and inconsistencies for decision making purposes.
- Work with Distribution teams to execute, track and drive campaigns.
- Compile relevant Reports (e.g. operational, project execution, financial review, product development, etc.)
- Lead/ assist in query resolution.
- Manage own development
You will be an ideal candidate if you have:
- NQF 7 or a Relevant Degree (e.g. Actuarial Science and/ or Finance degree)
Experience:
- 3+ years’ experience in a similar environment requiring significant analytical skills
- Experience in analyzing data
- Business acumen
- Client/ Stakeholder commitment
- Ability to build strong relationships
- Aptitude to drive results
- Comfortable to lead change and innovation
- Adaptability and flexibility
- Understanding of key software packages, eg Excel, Word, PowerPoint and similar tools
- Familiar with key data and modelling packagers (eg Python, R, etc.)
- Good communication skills
- Digital mindset
- Collaborative
- Impactful and influential
- Self-aware and insightful
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment that is progressive and agile
- Opportunities to innovate where initiative is taken and owned end to end
We can be a match if you have the following:
- Adaptable and curious
- Have a proven successful track record.
- Thrive in a collaborative environment.
- Detail-oriented
- Proactive and accountable
- Calm under pressure
- Collaborative mindset
- Flexible and adaptable in a dynamic work environment
End Date: September 30, 2025
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Job Description
- To provide efficient and effective administration support to ensure the smooth running of a functional area
Are you someone who can:
- Provide efficient and effective administration support to ensure the smooth running of a functional area.
You will have access to:
- Opportunities to network and collaborate.
- A challenging working environment
- Opportunities to innovate.
Are you someone who can:
- Manage costs / expenses within approved budget to achieve cost efficiencies.
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members.
- Resolve all customer queries efficiently, and within agreed timelines.
- Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
- Monitoring of changes in laws, regulations, initiatives and relevant industry practices, drafting and implementation of appropriate interventions.
- Comply with governance in terms of legislative and audit requirements.
- Set up and maintain filing systems for the business unit to ensure efficient service is provided.
- Maintenance of all administrative processes for the department's operational activities.
- Provide efficient and effective administration support to ensure accuracy in the functional area.
- Provide timeous and accurate management information.
- Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase.
End Date: September 30, 2025
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Job Description
To create, debug, verify, maintain and update technical test scripts to run automated testing Is responsible for testing the functionality of a system designed to address business requirements to prevent errors/defects in the live system through the implementation of change control and improvement
Are you someone who:
- 3 to 5 Years experience, including at least 3 years testing experience, Ability to script/code.
- Shortlisted candidate will be required to do and pass FNB Java assessment.
- Has a Degree and/or relevant certification including ISEB/ISTQB Certification; TMap Next Engineer; ISTQB Advanced Analyst.
- Minimum: Diploma or required certification in testing or programming.
- Knowledge and Experience on Java Programming language with at least 2 years demonstrable experience.
- 2+ years of experience on Java/J2EE applications with one of web servers (Apache Tomcat, IBM HTTP Server, Apache HTTP Server), one of the application servers (WebSphere/Weblogic/JBoss), one of the databases (Oracle/SQLServer/DB2/Postgres)
You will be an ideal candidate if you:
- Can write automated test scripts to flank the test analyst for functionality and performance testing using Java code managed within the Jira and Octane
- Have strong coding knowledge using either Java 8, C#,. NET, or any OOP languages.
- Experience in delivering projects through means of shift left strategy which apples Agile, Continuous Delivery and Continuous Integration.
- Have knowledge about various test techniques method & corresponding tools like Junit, BDD with Cucumber, MS Test, NUnit, TestNG, Selenium WebDriver, Sikuli, JMeter, Spring Framework, Camel, Jagacy etc.
- Know that this is the list of open-source technology used to implement test framework which is used to implement functional test automation and performance testing.
End Date: October 3, 2025
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Job Description
- To deliver exceptional experience and education to Private Wealth clients on basic wealth creation, accumulation and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
Responsibilities:
- Provide appropriate banking and financial solutions across an allocated portfolio of clients
- Conduct client reviews within the context of client engagements and market all financial services solutions within the relevant business offering
- Identify Local and Offshore fiduciary opportunities and advise on client philanthropy
- Identify and utilise opportunities for revenue growth to deliver on sales targets
- Achieve revenue and profit targets by growing portfolio base, providing independent holistic advice and solutions that ensure revenue and profit growth
- Develop, encourage and nurture collaborative relationships within FNB and/or across the First Rand Group
- Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
- Deliver internal and external customer service excellence through adherence to quality service standards
- Prevent wastage and identify process improvements to contain and reduce costs
You will be an ideal candidate if you:
- Relevant Degree in - Degree in Finance, Economics or Accounting (CFP preferred).
- Have 3 to 5 years’ experience in a Investment, Financial Planning, Wealth Management, and client facing environment as a Financial Advisor (Banking experience will be an advantage).
- The following sub-category 1 financial products is essential and must be signed off supervision.
- Long-Term Insurance subcategory B1
- Long-Term Insurance subcategory C
- Retail Pension Benefits
- Participatory Interests in a Collective Investment Scheme
- Long-term Deposits
- Short-term Deposits
- Long-term Insurance subcategory B1-A
- Full understanding of money management principles
- Sound working knowledge of required business-related systems.
- Sound working knowledge of Banking and Financial Services Regulatory requirements.
- Knowledge on wealth management creation and accumulation
- Wealth protection or risk knowledge
- Excellent project management skills and able to plan and organize work independently.
- Proven track record in servicing a portfolio of clients and in acquisition of new relationships.
- Excellent knowledge of global financial markets and current affairs
- Ability to match client needs with appropriate product solutions.
- Sound knowledge of the Bank's risk and other mandates to ensure exercising good commercial judgment while representing the Bank's and the shareholders’ interests always.
You will have access to:
- Full understanding of money management principles.
- Servicing a portfolio of clients and in acquisition of new relationships.
- Compliance to legislative and audit requirements and adherence to relevant processes.
- Participate in planned activities that are appropriate for your own development.
- Building working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
End Date: October 1, 2025
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Job Description
- To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures
Are you someone who can:
- Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
You will be an ideal candidate if you have:
- Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
- Completed First Level Regulatory Examination
You will have access to:
- Opportunities to network and collaborate.
- A challenging working environment
- Opportunities to innovate.
You will be a match if you are:
- Execute own work in accordance with the organisational values and code of ethics.
- Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
- Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
- Work with enhanced processes and procedures to maintain operational efficiencies.
- Deliver work in an accurate manner to ensure consistent results.
- Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
- Adhere to quality standards, turnaround times and Company policies and procedures.
- Complete relevant administration, reporting and updating of information accurately and on time.
- Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
- Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
- Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
- Maximize sales by selling packaged financial solutions to clients.
- Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
- Maximise cross-selling opportunities.
- Drive adoption of digital and other self-service options across client base.
- Contribute to teamwork and inclusivity within own team.
- Contribute to cost efficiencies through responsible utilisation of work related resources.
- Achieve expected financial targets and uphold associated service levels.
- Build and maintain stakeholder relationships.
- Deliver customer service through adherence to quality service standards.
End Date: October 2, 2025
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Job Description
- To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures
Are you someone who can:
- Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
You will be an ideal candidate if you have:
- Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
- Completed First Level Regulatory Examination
You will have access to:
- Opportunities to network and collaborate.
- A challenging working environment
- Opportunities to innovate.
You will be a match if you are:
- Execute own work in accordance with the organisational values and code of ethics.
- Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
- Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
- Work with enhanced processes and procedures to maintain operational efficiencies.
- Deliver work in an accurate manner to ensure consistent results.
- Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
- Adhere to quality standards, turnaround times and Company policies and procedures.
- Complete relevant administration, reporting and updating of information accurately and on time.
- Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
- Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
- Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
- Maximize sales by selling packaged financial solutions to clients.
- Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
- Maximise cross-selling opportunities.
- Drive adoption of digital and other self-service options across client base.
- Contribute to teamwork and inclusivity within own team.
- Contribute to cost efficiencies through responsible utilisation of work related resources.
- Achieve expected financial targets and uphold associated service levels.
- Build and maintain stakeholder relationships.
- Deliver customer service through adherence to quality service standards.
End Date: October 2, 2025
go to method of application »
Job Description
- To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures
Are you someone who can:
- Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
You will be an ideal candidate if you have:
- Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
- Completed First Level Regulatory Examination
You will have access to:
- Opportunities to network and collaborate.
- A challenging working environment
- Opportunities to innovate.
You will be a match if you are:
- Execute own work in accordance with the organisational values and code of ethics.
- Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
- Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
- Work with enhanced processes and procedures to maintain operational efficiencies.
- Deliver work in an accurate manner to ensure consistent results.
- Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
- Adhere to quality standards, turnaround times and Company policies and procedures.
- Complete relevant administration, reporting and updating of information accurately and on time.
- Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
- Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
- Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
- Maximize sales by selling packaged financial solutions to clients.
- Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
- Maximise cross-selling opportunities.
- Drive adoption of digital and other self-service options across client base.
- Contribute to teamwork and inclusivity within own team.
- Contribute to cost efficiencies through responsible utilisation of work related resources.
- Achieve expected financial targets and uphold associated service levels.
- Build and maintain stakeholder relationships.
- Deliver customer service through adherence to quality service standards.
End Date: October 2, 2025
go to method of application »
Job Description
- To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures
Are you someone who can:
- Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
You will be an ideal candidate if you have:
- Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
- Completed First Level Regulatory Examination
You will have access to:
- Opportunities to network and collaborate.
- A challenging working environment
- Opportunities to innovate.
You will be a match if you are:
- Execute own work in accordance with the organisational values and code of ethics.
- Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
- Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
- Work with enhanced processes and procedures to maintain operational efficiencies.
- Deliver work in an accurate manner to ensure consistent results.
- Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
- Adhere to quality standards, turnaround times and Company policies and procedures.
- Complete relevant administration, reporting and updating of information accurately and on time.
- Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
- Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
- Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
- Maximize sales by selling packaged financial solutions to clients.
- Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
- Maximise cross-selling opportunities.
- Drive adoption of digital and other self-service options across client base.
- Contribute to teamwork and inclusivity within own team.
- Contribute to cost efficiencies through responsible utilisation of work related resources.
- Achieve expected financial targets and uphold associated service levels.
- Build and maintain stakeholder relationships.
- Deliver customer service through adherence to quality service standards.
End Date: October 2, 2025
go to method of application »
These are practical abilities the candidate should demonstrate:
Sales & Client Engagement
- Support sales through analysis of client portfolio and proactive engagement.
- Assist with profit growth through sales and acquisition of new clients.
- Identify opportunities to expand the customer base with creditworthy clients.
- Manage existing clients, generate new leads, and grow active customer accounts.
- Understand and market all financial services solutions within the business offering.
Reporting & Analysis
- Compile reports that track progress and guide business decisions.
- Provide sound services and recommendations based on trends and client needs.
Administration & Planning
- Provide efficient administration through careful planning, reporting, and updating.
- Ensure effective management of the leads pipeline.
Stakeholder Management
- Develop and manage key stakeholder relationships to achieve operational objectives.
- Develop, encourage, and nurture collaborative relationships within FNB/FRG.
These are behavioral and cognitive attributes expected from the candidate:
Service Excellence
- Deliver exceptional, high-quality advice that exceeds customer expectations.
- Contribute to a culture of service excellence and positive relationships.
Innovation & Continuous Improvement
- Contribute to innovation by finding faster and more accurate ways of working.
- Continuously assess own performance and seek feedback and training.
Compliance & Governance
- Comply with statutory, legislative, policy, and governance requirements.
- Act responsibly with work-related resources to contribute to cost containment.
Financial Acumen
- Achieve expected financial targets and uphold service levels.
You will be an ideal candidate if you:
- Relevant NQF7 Level Degree in Finance, Economics or Accounting.
- Completed RE5 qualification
- Have 2 - 3 years’ experience within a Sales/Service area of a banking / financial environment.
Cat 1:
- Long-Term Insurance subcategory B1
- Long-Term Insurance subcategory C
- Retail Pension Benefits
- Shares
- Money Market Instruments
- Bonds
- Participatory Interests in a Collective Investment Scheme
- Forex Investments
- Long-term Deposits
- Short-term Deposits
- Long- Term Insurance Subcategory B2
- Long- Term Insurance Subcategory B2- A
- Long-term Insurance subcategory B1-A
- Structured Deposits
- Participatory Interest in hedge fund
End Date: September 30, 2025
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Job Description
- To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, with minimal guidance.
- Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
- Ensure implementation of relevant policies, governance and practice standards across the business.
- Maintain expert knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
- Ensure compliance is adopted in terms of systems and procedures as laid out by business.
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
- Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes.
- Maintain ownership of models through regular audits and updates to ensure relevance.
- Plan and perform regular model updates that capture evolving business complexity in current models
- Challenge current models to ensure relevance and accuracy of outputs.
- Test outputs and accuracy of models to ensure relevance.
- Use data and analytic insights to provide input into improving customer experience through a better understanding of the customers context to identify monetisation opportunities and monitoring implementation of business decisions to recommend enhancements utilising statistical modelling and data analysis.
- Validate, interpret and create reports and presentations for data analytics management and relevant stakeholders.
- Review and assist more junior Quantitative Analysts with processes and models.
- Adhere to model building policies, standards, frameworks, and governance process.
- Ensure own ethical usage of information that complies to restrictions applied for privacy and sensitivity classification.
- Understand and ensure implementation and adherence to Privacy business requirements, legislation and policy.
- Ensure reporting of any Information Privacy Incidents and escalate appropriately for resolution of Privacy and Protection Audit, Findings, Complaints, Incidents, Investigations and Privacy and Protection Assessments.
- Provide input into creation of delivery plans for achievement of outputs / deliverables in collaboration with business stakeholders to understand information requirements for strategy delivery and define metrics that track performance.
- Assist in analysis of available data to identify information commercialization opportunities that have not been explored to address business needs and revenue options.
- Assist in productionilisation of analytics in the approved FirstRand architecture by translating technical data information into practical business information that addresses identified needs.
- Analyse information requirements, availability and quality of data to feed into management for resolution.
- Contribute to the development of core analytical capabilities or model libraries using advanced statistical, quantitative or econometric techniques and utilize as appropriate.
- Collaborate with numerous departments across the business to aid them in the proper use of data to ensure delivery of desired operational results.
- Participate in relevant project related to the businesses overall analytical needs and opportunities.
- Assist as SME for analytics applying own understanding of the operations of the business product or service.
- Determine the business questions that need be answered and determine appropriate analytics models for utilization.
- Source and do some preparation (20-30%) of relevant data sources for analysis.
- Translate business requirements into tangible models utilizing own understanding of the business value of projects, models and processes.
- Develop and apply analytical algorithms and methods to build, test and implement robust mathematical models and analytical solutions that address business problem, opportunities and improve business outcomes i.e., reduced risk and costs, increased profitability, optimized efficiency and to facilitate strategic decision-making.
- Build models that analyze processes to recommend areas for optimization to achieve cost savings, revenue generation or efficiency improvements for the business.
- Document and audit relevant processes.
- Document and implement models to address specific business requirements.
- Conduct appropriate manipulation and analysis of data to pro-actively identify and meet needs of the business for the purpose of future work and to ensure high information-quality and reliability across the business.
- Deliver within broad parameters.
- Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
- Engage in cross-functional relationships to obtain and to provide work support.
- Identify, control and escalate potential risks which may lead to increased costs.
- Manage costs or expenses within approved budget to achieve cost efficiencies.
- Deliver against operational and cost targets.
- Prioritise resource allocation to minimise and reduce wastage.
- Develop, encourage and nurture collaborative relationships across the FRG.
- Assess own performance through seeking timely, and clear feedback and request training where appropriate.
End Date: September 29, 2025
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Job Description
To lead, manage and operationalise the Human Capital strategy specific to a Business Unit.
- Ensure that Business Units receive the full suite of Human Capital services.
- Operationalise the Human Capital capability against assigned businesses.
- Ensure the operationalisation of talent, learning, performance, recruitment etc.
- Execute on tactical strategy and tactical initiatives for businesses and employees.
- Can sit on sub-segment Exco, Manco, can drive a more strategic agenda.
- Collaborate with Centres of Excellence (CoE’s) and the broader Human Capital team on Human Capital programmes and interventions.
Requirements:
- 5-8 years' experience with at least 3 on a senior, strategic exco level
- Relevant tertiary qualification completed
- Managing of junior staff (no direct reports)
End Date: September 30, 2025
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Job Description
- To assist in proactively managing a portfolio of Private Wealth Clients with a team of Private Bankers through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
Are You Someone Who Can;
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Understand and market all financial services solutions within the relevant business offering.
- Assist with profit growth for the business through.
- Ensure effective management of the leads pipeline.
- Develop, encourage and nurture collaborative relationships across the FRG.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
- Contribute to innovation by finding faster and more accurate ways of working.
- Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
- Develop and manage key stakeholder relationships that enable achievement of operational objectives.
- Deliver exceptional and high-quality service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
- Act responsibly with work related resources in order to contribute to cost containment.
- Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
- Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
- Provide sound services and recommendations based on customer and client needs, current information and trends.
- Achieve expected financial targets and uphold associated service levels.
You Will Be an Ideal Candidate If You
- Minimum Qualification - RE5 Certificate with a Degree NQF7 level in Finance or Accounting
- Experience - 2 to 3 years’ experience within a Sales/Service area of a financial environment.
- A person must not be unrehabilitated insolvent.
You Will Have Access To
- Opportunities to network and collaborate.
- Challenging Working Opportunities to innovate.
We Can Be a Match If You Are
- Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
- Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
- Comply with relevant statutory, legislative, policy and governance requirements and set processes and procedures related to specialization.
End Date: September 28, 2025
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Job Description
- We are seeking a seasoned Application Scoring Specialist with deep expertise in feature engineering, scorecard development, and reject inference methodologies. The ideal candidate will have a strong track record in building and deploying application scorecards across various industries, not limited to banking.
- This role requires a strategic thinker who can innovate in data-scarce environments, particularly within the SME space, and who can effectively communicate with senior stakeholders while mentoring junior team members.
- Design, develop, and peer review application scorecards, including reject inference techniques.
- Lead feature engineering initiatives to enhance model performance and business relevance.
- Collaborate with business stakeholders to align scorecard strategies with commercial objectives.
- Apply scoring models across diverse industries, bringing cross-sector insights to credit decisioning.
- Innovate and build predictive solutions in low-data environments, especially for SME lending.
- Provide thought leadership on model governance and industry best practices.
- Mentor and upskill junior analysts and data scientists through structured learning and hands-on guidance.
- Present technical concepts and strategic recommendations to executive-level stakeholders.
- Continuously evaluate and improve scoring methodologies using modern data science techniques.
- Manage multiple projects simultaneously.
- Be a leader in the development of PD models across the broader team, providing insights in best practice for Behavioral model developments.
Required Experience
- Minimum 8 years of hands-on experience in application scoring and credit risk modeling, with multiple completed models.
- Proven expertise in scorecard development, including reject inference and model validation.
- Strong proficiency in feature engineering and data preprocessing techniques.
- Experience working across multiple industries is a bonus (e.g., retail, telecoms, fintech, insurance).
- Ability to work with limited or imperfect data and still deliver robust, actionable models.
- Excellent communication skills with the ability to engage and influence senior business leaders.
- Demonstrated ability to mentor, teach, and learn junior team members, but at the same time drive and motivate the use of scoring to more executive stakeholders.
- Proficiency in tools such as SAS and paragon modeler;
- Experience with model deployment.
Preferred Attributes
- Experience in SME lending or alternative credit scoring.
- Familiar with industry best practice in application scoring.
- Exposure to machine learning techniques in scoring contexts.
- Experience in generating new features to be used in model development.
- Comfortable working in agile, cross-functional teams.
Qualifications
- Bsc/BCom Maths/Statistics/Mathematical Statistics/ BEng
- SAS is a prerequisite
- Paragon modeler experience would be advantageous
End Date: October 1, 2025
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Job Description
- To assist in proactively managing a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
Are you someone who can:
- Proactively manage a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfillment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
- Build sound relationships based on trust and openness.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Understand and market all financial services solutions within the relevant business offering.
- Assist with profit growth for the business through ensure effective management of the leads pipeline.
- Consistently produce high-quality outputs within agreed deadlines.
You will be an ideal candidate if you:
- Minimum Qualification - RE5 Certificate with a Degree NQF7 (FSCA Approved) level in Finance or Accounting
- Experience - 2 to 3 years’ experience within a Sales/Service area of a financial environment, Banking would be preferred.
- A person must not be unrehabilitated insolvent.
End Date: September 30, 2025
Method of Application
Use the link(s) below to apply on company website.
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