Latest Opportunities at Faircape Group -(19 Positions)

The position will entail the successful incumbent to be the first port of call to ensure a high level of service and support to residents, and to be an excellent brand ambassador and representative of the Faircare Trust Group.

If you would like to work in an environment that chases innovation and strives for excellence, then this is the role for you!

Duties will include but are not limited to:

Front Desk / Reception Function: 

• Meet and greet new clientele and liaise with the public regarding general enquiries.
• Direct contractors and service providers to the appropriate location.
• Receive calls and transfer to correct person (minimal)
• Manage and assist in the resolution of general resident complaints and enquiries, redirect when necessary and ensure to report all complaints to the Village Manager.

General Administration: 

• Assist colleagues in general admin tasks and act as relief.
• Ensure accurate and updated resident database, including contact details etc.
• Provide secretarial services for residents: emails, photocopies, proof of address letter etc.
• Monthly ordering of stationery.
• Maintain and update resident files.
• Control use of access stickers and cards for residents for security purposes.
• Manage weekly car wash bookings for residents.
• Management of petty cash and petty cash recon.
• Daily coffee shop cash ups and prepare weekly banking of all cash received.
• Submit eWallet requests for functions.
• Input costs pertaining to resident accounts, i.e. levies / refuse / CSOS / domestic charges and send it to Claremont for billing purposes on a Monthly basis.
• Maintain office Leave Schedule and submit leave on ERS, including annual and sick leave.
• Set up and maintain rosters for Security and Maintenance Staff.
• Receive daily ERS enforcer emails and submit daily attendance reports to HR.
• Order uniforms for Staff.

Resident Services: 

• Deal with resident Body Corporate account queries and liaise with Claremont office.
• Compile monthly domestic bookings and maintain a schedule of domestic services for residents.

Event Management: 

• Bookings and payments for day trips.
• Ensure residents complete indemnity forms when going on day trips.
• Assist VM with diary management of Clubhouse facilities, i.e. Activities Centre, Games Room, Lounge and Dining areas, etc.

Committee Support: 

• Attend Health & Safety meetings.
• Attend Informal and Formal Trustees meetings and take minutes (and distribution thereof)

Administration regarding Cottage sales: 

• Assist the Village Manager with the administration of the sales of units.
• Take telephonic enquiries and relay to the Village Manager.
• Schedule appointments with the VM/AVM and prospective buyers.
• Provide new residents with all necessary application forms (i.e fibre, telephone, etc.) and liaise with the relevant Department at Head Office.

Maintenance:

• Logging of cases on Redrabbit and follow up with Service Providers and the Service Department.
• Provide feedback to the Service Department when applicable and advise when jobs are completed.
• Manage job monitor report and update daily.
• Compile and send a weekly report for Concor's outstanding jobs and follow up regarding status of jobs.
• Scheduling of access for contractors.
• Update inhouse Maintenance Daily Schedule and ensure that it is actioned accordingly.

Requirements:

• Grade 12 
• Related qualification advantageous

Experience & Knowledge:

• Experience in similar front facing and administrative driven position 
• Experience with various administrative tasks

Skills & Attributes:

• Computer literate
• Strong administration skills and accuracy.
• Excellent interpersonal and communication skills. 
• Efficient, able to multitask
• Good organisational skills
• Excellent customer service skills
• Ability to handle conflict
• Ability to work under pressure 
• Meet deadlines
• Self-Starters and well-spoken

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing work

Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00. Faircape offers a market-related salary between R 18 000 - R 20 000 Cost to Company per month.

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We are looking for a strong technical professional to join our dynamic company and provide the vision and roadmap for our IT division.  The Senior IT Manager will drive continuous improvement and be responsible for overseeing our technology infrastructures and operations.  The successful candidate will also be responsible for ensuring the ISP’s network is performing, resilient and amplifying. 

Duties will include but are not limited to the following:

• Analyse business needs presented by users and recommend technical solutions with completion timeline
• Maintain organisation’s effectiveness and efficiency by defining, delivering, and supporting strategic plans
• Direct research in emerging technology by studying organisation goals, strategies, practices, and user projects
• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
• Troubleshoot hardware and software issues related to internal IT
• Ensuring the company’s IT equipment (PC’s, laptops, phones, WIFI) is up to date and functioning

Support 

• Google Suite Management and administration of the components thereof
• Support and upkeep of company websites
• Network health and upgrades, support and changes
• Upkeep of VOIP platform
• Ensure that all backups work optimally

Projects

• Planning, Implementing & Expanding the network
• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
• New fibre rollouts, planning, budgeting, ordering, configuring
• Customer base growth
• Integration with other business units

Maintenance 

• Identify and plan network changes and upgrades
• Ongoing maintenance of systems and networks to support the group and both commercial and residential clients
• Scheduled changes
• Google Suite cleanups and ongoing maintenance
• New network hardware procurement

Business Unit Support 

• Manage network equipment stock levels and ensure that stock levels are sufficient for the business unit to perform both customer installations or infrastructure upgrades or repairs.

Qualifications

• Bachelor's degree in Information Technology or equivalent

Experience and knowledge

• Proven work experience in a similar role
• Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
• ISP or telecommunications background
• Layer 2 protocols such as Vlans and including QinQ / Selective QinQ to support an open access fibre network
• IPv4 and IPv6 addressing and subnetting
• Routing protocols, e.g. OSPF and BGP
• Routing filters
• Tunnelling, e.g. EOIP / PPTP etc.
• Brands such as Juniper, Mikrotik, Cisco, Dell, HP, Ubiquiti
• Peering relationships
• Technical IT based experience (Phones, laptops, PC’s, VOIP, WIFI etc)

Skills and Attributes

• Excellent communication skills (verbal and written)
• Proven organisational and administration skills
• Customer service orientated - ensuring corporate and residential customers are happy
• Ability to manage multiple projects simultaneously 
• Project Management skills
• Ability to manage a team
• Able to work well within a team and individually
• Deadline driven
• Results oriented, high energy, self-motivated
• Ability to convey technical knowledge, liaise with providers and deal with issues proactively

Specific requirements

• Must have a valid drivers licence and reliable vehicle
• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing work

Working hours are Mondays to Fridays from 08h00 to 17h00 with a 45 minute lunch break.  Due to the nature of the position, you will be required to be on call on a rotational basis.With centrally located and modern offices just across from Cavendish in Claremont, we are offering a salary from R 80 000 cost to company per month.

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Job Purpose:  To offer executive and administrative support to the CEO in the management of various companies within the group.The incumbent would assist in managing meetings by keeping accurate minutes and following up on outstanding tasks and actions.

In addition the incumbent would manage the office administration and all aspects of the public interface.

Requirements: 

Duties will include, but are not limited to:

Taking minutes:

• Understand the different businesses within the group
• Attend, record and transcribe minutes of management meetings, working groups and other meetings as required
• Maintain meeting schedules and minute taking calendars
• Ensure minutes of meetings are recorded in an accurate and timely manner 
• Drafting and circulating meeting agendas, preparing minutes, communicating meeting reminders, confirming venues and equipment
• Taking rough notes that accurately reflect the decisions and discussion that took place during the meeting
• Responsibilities and ownership must be clearly indicated within the minutes
• Copying and distributing the minutes to all relevant people as detailed in the Participants section

Administrative Support:

• Monitor and respond to incoming communications (including complaints) to CEO’s office including phone calls, emails and walk-ins, ensuring correct department distribution
• Keeping track of the call logbook and ensuring that all phone calls are responded to in a courteous and diplomatic manner
• Allocation of car park spaces for qualifying staff
• Ensure that cellphones are issued to qualifying staff members
• Monthly cell phone reimbursement report
• Manage the uniform process for the Group
• Ensure that qualifying employees are fitted for uniforms and that the order is placed
• Ensure that sample ranges are fully stocked and sanitized on a regular basis
• Carry out ad hoc tasks allocated by the CEO and Senior Management when time permits.

Office Management 

• Ensure office policies and procedures are adhered to
• Establish and maintain office SOP’s
• General appearance and upkeep of offices
• Manage the administration and support team at the Claremont office, i.e. Receptionist, Housekeeping staff, Concierge and Filing Clerk. This includes providing training on internal processes and systems and ensuring that all necessary functions are appropriately covered
• Conduct performance appraisals with staff 
• Maintain office efficiency by planning and implementing office systems, layouts and equipment procurement
• Assist HR with the onboarding process for new employees, i.e. set up of workstation and stationary

Qualifications:

• Relevant University Degree or Diploma. E.g. BComm Degree advantageous

Experience:

• Minimum 5 years experience as an Executive Assistant to Senior Management

Skills and Attributes:

• Ability and experience taking detailed minutes
• Excellent computer literacy 
• Able to prioritise and ensure smooth execution of tasks 
• Fluent in English – spoken and written 
• Strong attention to detail and accuracy 
• Maintain high levels of professionalism
• Well organized with an understanding of priorities and changing demands
• Organisational, planning and multi-tasking skills
• Communication skills 
• Information gathering and information monitoring skills
• Problem analysis and problem-solving skills
• Judgement and decision-making ability
• Initiative
• Professionalism and confidentiality 
• Attention to detail and accuracy
• Flexible

Specific Requirements:

• Own reliable transport and valid driver’s license
• Clear health record
• Clear criminal record
• Clear credit record
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00. With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market-related salary from R 40 000.00 to R 50 000.00 Cost to Company per month.

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Duties include but are not limited to:

• Accurately interpret scripts and transcribe these onto an electronic management  program, and within the legal requirements in accordance with the SAPC
• Training RN’s on the process and procedure as well as our internal system. 
• Ensure updated scripts are correctly entered onto the system, and packing changes are made 
• Maintain accurate records of patients medication
• Dispensing of medicine (including in-patients, TTO’s and out-patients)
• Furnishing of information and advice to any person with regard to the use of medicine
• Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
• The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
• The ordering, using, releasing, storage, packaging, re-packaging, supplying of any medicine or scheduled substance, or supervision thereof
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing

Requirements

• Qualifications - BPharm and SAPC registered with relevant experience.
• Experience and Knowledge -  Minimum 1 years of related experience.  Hospital experience will be advantageous. Able to carry out all dispensing activities as per SAPC. Computer literate.  Sound numeracy skills.  Knowledge of Acts, Regulations and guidelines pertaining to the Pharmaceutical Industry.  In-depth knowledge of regulatory requirements.  Understanding of regulatory compliance and the impact this can have on the business.
• Skills and Attributes - Understand great patient care.  Strong interpersonal skills, professional communication, ability to work under pressure, managerial skills, making sound decisions, computer literate, professional, focused, fluent in English, proactive, organisational skills, be able to converse with people on different levels - staff, families, MDT and other professionals coming into the facility. The incumbent should be well presented and professional.

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing work

Working Hours - Monday to Friday from 12h00 to 18h00. Starting from R25 000. 

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Job duties include, but is not limited to the following:

• To ensure that the kitchen is clean and tidy, equipment is clean and dustbins have been emptied
• Wash dishes, glassware, flatware, pots, or pans
• Ensure fridges, windows and walls are clean at all times
• Remove waste, placing it in designated pickup areas
• Maintain kitchen work areas, equipment, or utensils in clean and orderly condition
• To adhere to the health and hygiene standards in the kitchen

Experience and knowledge:

• 6 months experience in cleaning, preferably in hotels and restaurants (advantageous)

Qualifications:

• Relevant culinary qualifications would be advantageous

Skills and Attributes: 

• Able to work as part of a team in a busy kitchen environment
• Ability to follow sanitization procedures
• Excellent communication
• Reliable 
• Hardworking 
• Trustworthy
• Presentable 
• Ability to work to a schedule and follow instructions effectively
• Focus on excellence and high quality standards 
• Excellent physical condition and stamina 

Specific Requirements

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references 
• Must live in the Southern Suburbs
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

Salary on offer from R 4 000 - R 4 500  Cost To Company per month

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This position will entail the successful incumbent to be flexible and able to work within all three the premises in the Southern Suburbs to ensure that the kitchen area is kept clean and hygienic at all times.

 Job duties include, but is not limited to the following:

• To ensure that the kitchen is clean and tidy, equipment is clean and dustbins have been emptied
• Wash dishes, glassware, flatware, pots, or pans
• Ensure fridges, windows and walls are clean at all times
• Remove waste, placing it in designated pickup areas
• Maintain kitchen work areas, equipment, or utensils in clean and orderly condition
• To adhere to the health and hygiene standards in the kitchen

Experience and knowledge:

• 6 months experience in cleaning, preferably in hotels and restaurants (advantageous)

Qualifications:

• Relevant culinary qualifications would be advantageous

Skills and Attributes: 

• Able to work as part of a team in a busy kitchen environment
• Ability to follow sanitization procedures
• Excellent communication
• Reliable 
• Hardworking 
• Trustworthy
• Presentable 
• Ability to work to a schedule and follow instructions effectively
• Focus on excellence and high quality standards 
• Excellent physical condition and stamina 

Specific Requirements

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references 
• Must live in the Southern Suburbs
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

Salary on offer from R 4 000 - R 4 500  Cost To Company per month

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We are looking for a Senior Sous Chef that will work within our Heritage Manor in Somerset West.

If you are an energetic chef with a creative flair and want to work for a well established company, this is the ideal role for you!

Reporting to the Group Chef and taking full control of the kitchen (preparation, safety and hygiene, staff management), the job duties include, but are not limited to the following:

Meal Preparation and Presentation

• Control cooking of all food from preparation to presentation
• Safety and Hygiene procedures
• Equipment usage
• Following meal specifications
• Streamline production plans with Chefs

Staff management and training 

• Control all subordinate staff 
• Ensure staff follows procedures correctly
• Ensure that all staff is trained on the required policies and procedures
• Ensure that all staff is trained on all cooking methods needed to perform their job
• Ensure that all staff are trained on how to use the equipment correctly and safely 
• Identify training needs within the company and train teams accordingly

Stock control 

• Printing specs
• Manage stock rotation system in Kitchens
• Support in managing stock variances
• Following specs
• FIFO
• Wastage control 
• Assisting in stock takes 
• Labelling of all items as per procedure 

Health and safety

• High standards of food hygiene
• Ensure GMP and documentation is up to date
• Ensure the entire kitchen is clean and hygienic
• Ensure daily and weekly cleaning schedules are adhered to
• Attend monthly health and safety meeting 

Administrational duties and reporting 

• Daily paperwork 
• Check sheets
• Weekly chefs report 

Coffee Shop & Café fridge

• Quality of café product
• Baking of café goods
• Monitoring and management of the café fridge 

Qualifications:

• Chef's diploma / qualification from a registered tertiary education provider

Requirements and Experience: 

• Proven experience in hospitality and catering of at least 3 years
• Proven experience in management of kitchen staff 3-5 years
• Experiences with catering & management at multiple sites advantageous
• Experience in food quality management and standardisation
• Experience in writing & managing SOPs
• Quality orientated
• Ability to follow all sanitation procedures
• Excellent physical condition and stamina
• Ability to travel and relieve when needed

Skills and Knowledge:

• Ability to follow sanitization procedures
• Excellent communication skills
• Strong administration skills
• Focus on excellence and high quality standards
• Attention to detail 
• Proven Leadership skills
• Strong knowledge of food handling procedures
• Strong knowledge of GMP
• Knowledge of various cooking and baking techniques and methods
• Knowledge of costings of menus
• Knowledge of excellent customer service principles
• Knowledge of menu design & planning
• Knowledge of health and safety requirements in a kitchen 
• Multitasking essential

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references 
• Valid driver’s licence 
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

Working hours: You will be required to work 16.25 shifts per month, according to the roster, from 07h00 to 19h00, Monday to Sunday. Need to be flexible to accommodate the standby procedure of the company. Salary from R 20 000  Cost to Company per month.

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Your duties would include, but not be limited to:

• Showing tenants available properties
• Conducting inspections
• Reporting back to Administrators
• Knowledge of available stock

Qualifications

• Senior Certificate

Experience and Knowledge

• Property related knowledge (advantageous)

Skills and Attributes

• Computer literate (Google Docs advantageous)
• Excellent communication skills both face to face and telephonic
• Strong interpersonal skills
• Ability to work independently
• Neat in appearance

Specific Requirements

• Own transport
• No criminal record
• Contactable references
• Clear credit record
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

Working Hours:

Working hours are 3 hours per day, Monday to Fridays, from 16h00 to 19h00 and 9h0 to 12h00 on Saturdays. Should you not have any scheduled viewings, you will be required to be office based for those 3 hours. Should you have no inspections and viewings on a Saturday, you will be required to work those 3 hours during the next week. You will also be required to work on public holidays and Sundays should these days fall at month end. Salary on offer from R8,500 Cost to Company per month 

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The purpose of the Food Service Manager is to ensure a quality meal and refreshment service (including the bar) is provided to all residents. The job incumbent will take full responsibility for daily running of the Restaurant, Bar and Coffee Shop. 

Specific duties include, but is not limited to the following:
Stock Control:

• Conduct weekly and monthly stock counts.
• Ordering of stock (to be signed off by Village Manager) – liaise with Admin Officer and execute follow up and delivery.
• Daily receipt and updating of stock counts.

Meal and Refreshment Service:

• Manage the full meal and refreshment service with assistance from waiters in both the clubhouse and healthcare.
• All meal bookings
• Placements of residents in clubhouse
• Ad hoc drinks service (i.e cocktails on special occasions).
• Provide a full wine service during lunches.
• Manage the afternoon tea and cake service in the dining room.

Bar Service:

• Work as barman at the bar in dining room on allocated evenings
• Daily, weekly and monthly stock takes (with Ops Manager) on refreshments and glassware
• Daily cash up

Set Up for Meal Time and Service:

• Check on setting of tables, cleanliness of cutlery, crockery and glassware on all tables. Report anomalies to Village Manager and Hospitality & Training Manager
• Ensure all tables has bowl of ice as requested
• Meet and greet residents.
• Take complaints and compliments and pass on to the Food Service Manager

Coffee Shop:

• Coordinate and manage the service from Waiters at the coffee shop
• Manage stock in the coffee shop
• Billing of all orders in coffee shop
• Daily cash ups according to procedure

Events:

• Assist the Village Manager with the set up for events in the dining room (i.e themed and special lunches).
• Meet and greet residents attending the function.
• Assist with the cleaning after the function and ensure the decor is safely

Clubhouse Area:

• Open umbrellas on the patio when the weather is good, and fold down at the end of the day.
• Assist with the preparation and clearing away for events in the activity centre.
• Ensure that all games equipment is accounted for and stored correctly.

Daily Checks:

• Do daily checks on all equipment and lights in the clubhouse area and report inconsistencies to the Village Manager or Maintenance Manager.
• Switch on TV and play music during meal times
• Switch lights on in the morning
• Switch on air condition and ensure it is set at the right temperature
• Report any housekeeping anomalies to the Estate/Maintenance Manager

Staff Management (waiters - clubhouse and healthcare):

• Shifts and rostering of all Waiters
• Arrange for replacement of waiters
• Signing off on all Waiter hours every month (clockings)
• Handling of customer complaints as reported by the Waiters

Qualifications:

• Senior certificate and tertiary qualification in hospitality advantageous

Skills and attributes:

• Proven experience in the hospitality industry and/or similar environment
• Knowledge of serving etiquette and basic wine knowledge 
• Basic admin knowledge
• Proven organisational and admin skills
• Excellent communication skills, computer literate, customer service orientation, responsible, accountable and dedicated
• Previous leadership position advantageous

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing work

Working Hours:
The incumbent will be required to work 16.25 shifts per month, according to the roster. Normal working days are Mondays to Sundays from 07h00 - 19h00.

In addition to a lovely working environment, we are offering a salary from R10,000 - R15,000 Cost to Company

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We are looking for a Senior Credit Controller (Debtors & Invoicing) to assist on a 2-month contract.

Responsible for reconciliation of debtor accounts, resolution of any queries or issues with debtor statements, production of accurate and timely debtor statements, reports and reconciliations, invoicing and billing for recurring & once-off invoices for various entities within the group.  Rent roll reconciliations, to show changes from month to month, and debit order reconciliations showing changes from month to month

Duties include but are not limited to the following:

Debtors

• Telephonic Collections/ Email reminder letter 
• Reconciliation of debtors accounts
• Complaints and queries 
• Levy clearance consents
• Invoices , credit notes & refunds
• Liaising with Attorneys
• Outstanding debt 
• Bad debt handover
• Follow up and daily maintenance of age analysis
• Statements

Invoicing

• Once off invoices for various entities as per procedure
• Customer receipts, deposits and payments 
• Allocation of customer receipts, deposits and payments to correct
• Capturing of any new recurring monthly invoices as per requests for new agreements
• Opening of new Customer Accounts as per Procedure
• Invoice/Billing reconciliation showing changes and comparing the Google sheet to the actual invoices on We Connect U
• Filing
• Perform ad hoc assignments as directed

Debit Order

• Monthly upload of all debit order clients to the Bank
• Monthly Debit Order reconciliation for various entities comparing prior month to current
• Updating debit order banking details for new client's on We connect U and bank
• Ensuring the reconciliation with variance notes are submitted in the agreed timeframes
• Ensuring the Bank upload, and reconciliation ties back to each other as per procedure
• Ensure all unpaid debit orders are contacted as per procedure and check bank error report for unpaid reasons to advise clients

Cashbook

• Capturing of all receipts and debit orders
• Capturing declined debit orders and resubmission of Debit orders
• Allocation of receipts
• Capturing of deposits/receipts 
• Daily capturing of receipts
• All queries are concluded on a daily basis
• All emails are attended to

Qualifications:

• Minimum NQF6 - National Diploma in Accounting essential 

Experience and Knowledge:

• 3 years experience in debtors and invoicing
• Accounts payable and accounts receivable processes and bank reconciliations
• Solid knowledge of the debtors function, bank reconciliations and payment function 
• Sound accounting knowledge
• Strong spreadsheet skills 

Skills and Attributes

• Computer literate (experience in Google Drive, Sheets and Docs preferable)
• Excellent communication skills
• Able to perform under pressure
• Deadline driven
• Must be accurate 
• Attention to detail

Specific Requirements

• Solid and positive references
• Clear health record
• Clear credit record
• No criminal record
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00.

With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market-related salary from R 25 000.00 Cost to Company per month.

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Job Purpose:  Provide administrative support with regards to the preparation, reviewing, reconciliation, reporting, and the monitoring of electricity and water accounts.

Duties include but are not limited to the following:

Attend to email request

• Attend to customer queries that pertain to their consumption and charges. 
• Attend to email queries and requests from various PM’s or internal departments.  
• Provide special billings when requested via email.
• Provide prepaid vouchers when requested by Harbour Bridge and Leisure Bay.

READY Smart Water Meter Management System

• Extract building’s billing information from the READy system for monthly billing
• Extract relevant information from the system to assist with billing queries or investigations eg meter details data and / or graphical representation of consumption
• Add meter, edit meter location

Municipal Account Administration

• Maintain record of monthly municipal invoices of buildings responsible for and that all billing schedules are completed as per templates and sent to the billings department as per due date
• Obtaining municipal invoices when not received
• Analysis and verification of municipal invoices
• Attending to, and resolving municipal queries
• Submitting water meter readings to CoCT when readings are estimated

Suprima Vending System

• Prepaid water meter registration
• Generating prepaid tokens on request
• Assisting with meter “move out” of “Move in” when requested
• Extracting various prepaid reports from the system
• Issuing replacement tokens

Minor financial reporting and budgets - recons

• Monthly Recon reports of all buildings responsible for water and Electricity utility management
• Investigate and report on variance and discrepancies flagged in recon reports
• Budget forecast when required
• Adhoc calculations , reports when required
• Ensure billing increases are sent to the invoice department for adjustments.
• Ensure all new contracts are loaded for invoicing

General Administration

• General administration duties, filing, checking of invoices, checking that all contracts are signed and all billing is as per contract etc when requested

Qualifications:

• Matric
• Financial qualification advantageous

Experience and Knowledge:

• Proven experience in the utility field
• Relevant experience in a similar role

Skills and Attributes

• Computer literate (Google Docs preferable)
• Excellent communication skills (verbal and written)
• Excellent interpersonal skills
• Understanding of financial reporting, budgets and recons 
• Analytical and problem solving skills
• Ability to work in a highly pressurised environment
• Able to work independently and within a team
• Customer service orientated
• Deadline driven
• Attention to detail

Specific Requirements

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references 
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00.With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market-related salary from R 25 000.00 to R 30 000.00 Cost to Company per month.

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The ideal candidate should have an eye for clean and artful web design. They should also have superior user interface design skills and should have a clear understanding of UI and UX principles.

The successful candidate will be able to translate high-level requirements into interaction flows and artefacts. They will be able to transform them into intuitive and functional designs.
Specific duties include, but are not limited to:

• Creating website designs
• Testing and improving the design of the website
• Establishing design guidelines, standards, and best practices.
• Maintaining the appearance of websites by enforcing content standards.
• Designing visual imagery for websites and ensuring that they are in line with branding for clients.
• Communicating design ideas using user flows, process flows, site maps, and wireframes.
• Incorporating functionalities and features into websites.
• Designing sample pages including colours and fonts.
• Preparing design plans and presenting the website structure.
• Keeping up to date with recent technological and software developments
• Digital retouching and image editing
• Working as part of a multidisciplinary team
• Creating detailed wireframes

Qualifications:

• A relevant diploma in a Graphic or Web Design will be highly advantageous 
• Relevant short course advantageous

Experience and Knowledge:

• Technical ability
• Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
• Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript.
• WordPress development experience.
• Good understanding of content management systems.
• Good understanding of search engine optimization principles.
• Proficient understanding of cross-browser compatibility issues.
• Excellent visual design skills.
• Up-to-date experience with international web protocols, standards, and technologies.

Skills & Attributes:

• Imagination
• Creativity
• Patience
• Attention to detail
• Analytical skills
• Creative and open to new ideas
• Adaptable and willing to learn new techniques
• Excellent communication skills

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references 
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00.  There can be some pressure to meet deadlines and so extra hours may be required.

With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market-related salary from R 20 000 to R 25 000 Cost to Company per month.

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We have an exciting opportunity for a Senior Portfolio Manager to effectively manage sectional title / home owners’ association properties. Our Portfolio Managers are supported by professional teams and departments such as legal, marketing, maintenance and services etc. With this support and a portfolio of 10 to 15 buildings, our prime focus is to ensure that our Portfolio Managers have the opportunity to focus on relationship building and achieve a healthy work-life balance. 
Duties for this position include, but are not limited to the following:

• Management of sectional title / home owner’s community schemes
• Trustee and relationship management
• Attending trustee meetings and AGM’s
• Attending to trustee meeting action items
• Management of maintenance projects, security, Body Corporate staff as well as subcontracted staff
• Budget preparation and budget variance management
• Compilation, additions and amendments to Conduct Rules and Management Rules, and lodging thereof at the Deeds Office
• Work closely with the members of the body corporate / HOA
• Liaise with building managers for minor and major building works

Requirements

Qualification:

• Degree in property studies / Law advantageous
• Sectional title / Homeowners course advantageous (Paddocks)

Experience and knowledge:

• Minimum 4 years related experience
• Proven experience in managing a large portfolio within a large company
• Knowledge of sectional title act and workings of a body corporate / homeowners association - Sectional Title experience is a non-negotiable requirement 
• Problem solving
• Project management experience
• Basic financial knowledge
• Solid knowledge of property management
• Experience in dealing with owners and tenants and reporting to a board of trustees

Skills and Attributes:

• Ability to communicate on all levels
• Instil confidence and trust in stakeholders
• Responsible, accountable and dedicated
• Ability to compile accurate reports and data capturing
• Proven organisational and administration skills
• Able to perform under pressure / in a fast past environment
• Well presented, able to chair meetings with owners and trustees
• Customer service orientated
• Computer literate (experience in Google Drive, Sheets and Docs preferable)

Specific Requirements:

• Clear health record
• Clear credit record
• No criminal record
• Own transport
• Written employment references preferable
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00.

With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market-related salary from R 35 000.00 to R 40 000.00 Cost to Company per month.

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Duties will include but are not limited to:

• Provide technical support in security technology and service solutions.
• Provide compliant security services and solutions.
• Advise on best solutions from a technical aspect to ensure the correctly specified and appropriate equipment is purchased in a cost effective way
• Ensure the correct technical adjudication is used to ensure all equipment is suited for the purpose and is being correctly set up and managed.

Supervision of Maintenance of Security Equipment

• Assist in the supervision of maintenance of security monitoring equipment
• Co-responsible for the setup and effective analytical rules on monitoring equipment
• Ensure that all cameras and recording equipment is functional
• Confirm that all analytical setup protocols on CCTV equipment are enforced to exercise effective monitoring
• Manage the corrective action procedures to reinstate camera malfunction and ensure IT tickets are generated
• Continuously audit and analyse operations to ensure the most cost-effective and productive operation at all times

Manage Resources and Functions in the Control Room

• Co-responsible for the provision of applicable resources to ensure that the functionality of the Control Room is not compromised
• Ensure that on and offsite technical training is completed with the Operators

Requirements:

• Tertiary qualification in electronics or electrical engineering advantageous

Experience & Knowledge:

• At least 3 years experience in CCTV and Network Technology. 
• Proven experience as a Camera technical manager  or similar role in CCTV management and additional security systems

Skills & Attributes:

• Computer literate
• Sound knowledge of CCTV hardware and software – analytics
• CCTV & Networking technical knowledge
• Good administration and organisational skills
• Excellent customer service skills
• Ability to handle conflict
• Strong interpersonal skills
• Expertise in perimeter security and related electronic systems
• Ability to work under pressure 
• Excellent communication skills and well-spoken
• Previous leadership position advantageous

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing work

Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00.

With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market-related salary from R 30,000.00 Cost to Company per month.

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Duties include but are not limited to the following:

• Responsible to produce monthly management accounts for various entities, including balance sheet, income statement, and supporting schedules
• Ensure Management Accounts packs are correct, and that due date deadlines are met
• Review Budget Vs Actual variances and report on any variances
• Reconciliation and reports of various company accounts with regards to cash flow
• Prepare audit packs, and liaise with auditors regarding annual financial statements
• Submission of statutory returns for VAT
• Review of payments for correct allocation and VAT treatment
• Weekly / daily review of all cashbooks, invoicing, debtors age analysis and assist in the management of the credit control process
• Authorisation of payments on the banking portal
• Investigate Expense variance, and add as notes to Income Statement schedules
• Respond to and follow up on accounts queries
• Respond to ad hoc projects , queries and analysis thereof
• Provide support to the Financial Manager
• Review of system of internal controls and management and promotion of more effective management systems

Qualifications:

• Completed tertiary qualification in Accounting 

Experience and Knowledge:

• 1 year post article experience/commercial experience or
• 3 years experience as an Accountant in commercial environment 
• Solid knowledge of financial processes, systems and related laws
• Must have been responsible for managing accounts to balance sheet and income statement
• Must have been responsible for ensuring that accounts are accurate and meaningful, and information contained in the accounts is accurate and relevant.

Skills and Attributes

• Computer literate (experience in Google Drive, Sheets and Docs preferable)
• Excellent communication skills
• Able to perform under pressure
• Must be accurate 
• Attention to detail
• Proven organisational skills
• Able to perform manage deadlines and meet them
• Ability to manage multiple projects simultaneously
• Responsible, accountable and dedicated

Specific Requirements

• Solid and positive references
• Clear health record
• Clear credit record
• No criminal record
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00. With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market-related salary from R 40 000.00 Cost to Company per month.

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Requirements: 

Duties will include, but are not limited to:

• Design, implement and maintain the company’s talent acquisition strategy, policies and processes
• Manage all candidate communication, ensuring a positive candidate experience
• Manage and assist in end-to-end talent acquisition process to ensure that the best talents get the job, including drafting of job ads, candidate research, screening, interviews and reference checks
• Work with managers to create and structure job descriptions for new and existing positions
• Identify and partner with recruitment agencies, university placement staff and other partners
• Work closely with Managers to assess talent requirements
• Manage job postings on social media using niche professional websites like LinkedIn, Facebook, etc.
• Help build a talent pipeline to create applicant pools and talent pipelines
• Build employer brand to attract talent
• Monitor and interpret Acquisition Data to identify trends and suggest and implement actions where required
• Overall management of the recruitment team

Qualifications:

• Tertiary qualification, e.g. Human Resources, Organisational Psychology, Business Administration Degree or relevant field

Experience:

• Proven work experience as Recruitment Manager in agency and internal recruitment
• Hands on experience with social media and other professional networks, Applicant Tracking Systems and HR databases
• Experience with interviews, candidate screening and evaluation
• A sound understanding of and experience using social media and niche professional websites like LinkedIn, Facebook, etc. as a recruitment method
• In-depth knowledge of candidate sourcing techniques for active and passive candidates
• Knowledge of labour legislation

Skills and Attributes:

• A team player with a passion for excellence and a sense of urgency who knows how to follow through with processes and project timelines
• Strong multi-tasking, organisational, and time management skills - used to juggling many roles at once
• Able to maintain internal and external relationships with a diverse range of personalities, cultures, and departments
• Excellent verbal and written communication skills
• Strong decision making and analytical skills
• The ability to work well under pressure
• Computer literate - experience with the use of the Google Suite preferable (Google Drive, Sheets and Docs )

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references 
• Have a reliable vehicle with valid driver's licence
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00.
With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market-related salary from R 38 000.00 Cost to Company per month.

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Responsible for reconciliation of supplier accounts, accurate payment coding, all payments completed and processed as per deadline creditors schedule, once off payment schedule and monthly recurring payment schedule.

Duties include but are not limited to the following:

Creditors, Payments and Cashbook 

• Overall maintenance of the Cashbook
• Processing of daily payments into WCU ensuring correct coding as per Chart of Accounts 
• Ensure correct allocation of payments 
• Supplier reconciliation completed and signing off that all invoices are batched correctly with supporting documents received by Jnr FC
• Ensure all once off payments are up to date and cleared daily
• Updating the once off google sheet that payment has been processed and then again after payments have been authorised
• Ensure all payments have gone through the bank
• Capturing suppliers invoices where required and ensure that no long outstanding invoices have not been paid
• Investigate all invoices where there are variances to orders and bring this to the attention of the buyer and accountant 
• Updating creditors and recurring schedule once payment has been completed on the google tracking sheet
• Ensure supplier cashbook allocations are correct and that the supplier ledger is what is being paid
• Monthly supplier age notes to be supplied as per deadline schedule
• Assist with audit queries where necessary
• Filing on google shared drive
• Perform ad hoc assignments as directed

Qualifications:

• Minimum NQF6 - National Diploma in Accounting essential 

Experience and Knowledge:

• 3 - 5 years experience in creditors and cashbooks
• Accounts payable and  bank reconciliations
• Solid knowledge of the bank reconciliations and payment function 
• Sound accounting knowledge
• Strong spreadsheet skills 

Skills and Attributes

• Computer literate (experience in Google Drive, Sheets and Docs preferable)
• Excellent communication skills
• Able to perform under pressure
• Deadline driven
• Must be accurate 
• Attention to detail

Specific Requirements

• Solid and positive references
• Clear health record
• Clear credit record
• No criminal record
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00.
With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market-related salary from R 25 000.00 Cost to Company per month.

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Duties for this position include, but is not limited to the following:

• Data mining of target blocks
• Agent marketing efforts to obtain leads / new mandates
• Being visible in target blocks/ areas
• Maintaining database of clients
• Communication with existing clients
• Execution of Rental & Sale Mandates
• Rental Applications
• Sale Agreements
• Assist Leasing Admin Staff with rental renewals
• Reporting to Management

The role will cover the following geographical areas:

• Milnerton/Tableview/Blouberg
• Sea Point/Green Point/Mouille Point
• City Bowl & Woodstock
• Hout Bay
• Northern Suburbs

Qualifications:

• Senior Certificate, NQF4 and must have completed the EAAB PDE Exam
• Valid Fidelity Fund Certificate - non-negotiable 

Experience and Knowledge:

• Previous rental experience required and preferably an existing client base
• Must have detailed knowledge of a niche residential market (where you live)
• Administration experience required
• Property Sales experience advantageous

Skills and Attributes

• Energetic and well-connected in the particular niche market focused on
• Computer literate (Excel/Word/PowerPoint)
• Excellent communication skills
• Proven organisational and administration skills (Verbal and Written)
• Able to perform under pressure
• Customer service orientated
• Ability to manage multiple projects simultaneously
• Responsible, accountable and dedicated
• Be able to work independently
• Well spoken and presentable
• Must be able to communicate at any level and working within a fast paced environment

Specific Requirements

• Own transport and driver’s licence essential
• Clear health record
• Clear credit record
• No criminal record
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
• Uncapped Internet at home

go to method of application »

Duties for this position include, but is not limited to the following:

• Data mining of target blocks
• Agent marketing efforts to obtain leads / new mandates
• Being visible in target blocks/ areas
• Maintaining database of clients
• Communication with existing clients
• Execution of Rental & Sale Mandates
• Rental Applications
• Sale Agreements
• Assist Leasing Admin Staff with rental renewals
• Reporting to Management

Qualifications

• Senior Certificate, NQF4 and must have completed the EAAB PDE Exam
• Valid Fidelity Fund Certificate - non-negotiable 

Experience and Knowledge

• Previous rental experience required and preferably an existing client base
• Must have detailed knowledge of a niche residential market (where you live).
• Administration experience required
• Property Sales experience advantageous

Skills and Attributes

• Energetic and well-connected in the particular niche market focused on
• Computer literate (Excel/Word/PowerPoint)
• Excellent communication skills
• Proven organisational and administration skills (Verbal and Written)
• Able to perform under pressure
• Customer service orientated
• Ability to manage multiple projects simultaneously
• Responsible, accountable and dedicated
• Be able to work independently
• Well spoken and presentable
• Must be able to communicate at any level and working within a fast paced environment

Specific Requirements

• Own transport and driver’s licence essential
• Clear health record
• Clear credit record
• No criminal record
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
• Uncapped Internet at home