Opportunities at Capitec Bank

Purpose Statement

• To function as the interface between the business (Operations and Sales and areas with a direct link to Operations and Sales) and IT delivery teams, to articulate and prioritise the business requirements of new ideas, projects and/or system changes
• To engage in problem analysis and resolution and continuous evaluation of current systems and processes with the objective of creating a unique branch service experience
• To fulfil a cross-functional role by engaging and facilitating effective communication flow between Operations, IT and other support divisions as part of the Business Development Team

Experience

Min:

• At least 5 - 8 years’ relevant experience in processing systems, processes and procedures in a similar environment

Ideal:

• At least 5 - 8 years’ relevant experience in processing systems, processes and procedures in a banking / financial environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant degree in Business Management
• A relevant tertiary qualification in Business Analysis

Knowledge

Min:

Knowledge of:

• Project management principles & methodologies
• Business analytics and new developments
• Financial systems & procedures
• System design standards
• Documentation standards (EA as platform at Capitec Bank)
• Process design principles
• Requirements gathering

Ideal:

In-depth knowledge and understanding of:

• Operational environment
• Capitec Bank strategic objectives (i.e. productivity, profit, efficiency, processes and procedures and client service)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Competencies

• Working with People
• Working with People_Adapting to Others
• Working with People_Assessing and Understanding People
• Working with People_Attentive Listening
• Working with People_Building and Supporting Teams
• Working with People_Demonstrating Appreciation
• Working with People_Demonstrating Self-Insight and Awareness
• Working with People_Managing from a Distance
• Working with People_Resolving Conflict
• Working with People_Sharing Information
• Working with People_Showing Caring and Understanding
• Working with People_Supporting Coworkers
• Working with People_Teaching
• Delivering Results and Meeting Customer Expectations
• Delivering Results and Meeting Customer Expectations_Championing Customer Needs
• Delivering Results and Meeting Customer Expectations_Delivering High Quality Work
• Delivering Results and Meeting Customer Expectations_Serving Customers
• Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations
• Achieving Personal Work Goals and Objectives
• Achieving Personal Work Goals and Objectives_Accepting Responsibility
• Achieving Personal Work Goals and Objectives_Driving for Results
• Achieving Personal Work Goals and Objectives_Driving Continuous Improvement
• Achieving Personal Work Goals and Objectives_Pursuing Self-Development

Conditions of Employment

• A valid driver's license and own vehicle is required
• Contactable via own mobile phone
• Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
• Clear criminal and credit record

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Purpose Statement

• To design, develop, test, document and deploy, and support new and existing systems and software applications from supplied specifications in accordance with agreed standards.
• To support developers and stakeholders in scoping, progress and status.

Experience

As a Full Stack Developer, you need to be comfortable around both the Front and Back-end coding languages, development frameworks and third-party libraries.

Experience in the following development languages:

Frontend Languages: 

• JavaScript (ReactJS, Vue.js) 
• CSS (SCSS, Bootstrap) 
• HTML

Backend Languages:

• ASP.NET Framework with MVC design pattern  
• (C#, .NET, Optimizely CMS)

Qualifications (Minimum)

• A relevant qualification in Information Technology
• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Certification in Systems Analysis or Design
• n/a

Knowledge

Min:
Must have detailed knowledge of:

• IT systems development processes (SDLC)
• Application development
• Banking systems
• Standards and governance
• Agile development life cycle
• Testing practices

Ideal:
Knowledge of:

• UML
• Systems analysis and design
• System architecture (technical design and implementation processes)

Solid understanding of:

• Banking systems environment
• Banking business model
• Best practices for Quality Assurance (QA)
• Object Orientated Development environment (i.e. Java, Spring Framework, JBoss)

Skills

• Analytical Skills
• Problem solving skills
• Attention to Detail

Competencies

• Coping with Pressures and Setbacks
• Adhering to Principles and Values
• Analysing
• Applying Expertise and Technology
• Delivering Results and Meeting Customer Expectations

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• Responsible for the development, deployment and support of systems within the BSC IT environment, according to specifications and standards within the SDLC. 

Experience

• 4+ years’ proven experience in software development
• Experience in the following development languages:
• SQL 2005 and higher
• Javascript
• .Net (C#)
• CSS
• HTML
• Implementation of MVVM or MVC design patterns
• WPF (Windows Presentation Foundation)
• WCF (Windows Communication Foundation)
• XAML
• OO Development Methodologies
• An understanding of SOA.

Qualifications (Minimum)

• A relevant tertiary qualification in Information Technology
• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

Min:
Must have detailed knowledge of:

• IT systems development processes (SDLC)
• Application development
• Testing practices

Ideal:
Knowledge of:

• UML
• Systems analysis and design
• Banking systems environment

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Analytical Skills

Competencies

• Delivering Results and Meeting Customer Expectations
• Adhering to Principles and Values
• Applying Expertise and Technology
• Analysing
• Coping with Pressures and Setbacks

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• To provide strategic, tactical and technical direction to multiple technical teams in order to enable the function to achieve the EPM strategy.
• To manage the EPM technical and implementation teams in the delivery of EPM solutions (quality and on-time configuration, analysis and solution development and support) aligned to business needs, requirements and standards
• To drive efficiency, optimisation, innovation and people development across the technology teams.

Experience

Minimum:

• 5 – 7 Years’ experience in developing business Intelligence models and working on Data Integration projects
• Minimum 2 years in a supervisory capacity
• Experience in leading implementations using the full Systems Development Life Cycle (SDLC) for an EPM team
• Experience in IT including experience in implementing an EPM solutions
• Experience in managing medium to large scale projects
• Building and maintaining relationships across all levels of the organisation

Ideal:

• 7+ years of experience in developing business Intelligence models and working on Data Integration projects
• Board Solution design, development and architecture experience
• Experienced in Microsoft SQL Integration Services or similar technologies

Qualifications (Minimum)

• Bachelor's Degree in Commerce or Information Technology - Computer Science

Qualifications (Ideal or Preferred)

• Honours Degree in Commerce or Information Technology - Computer Science

Knowledge

Minimum:

• Understanding ETL Business Warehousing and Enterprise Performance Management (EPM) solutions
• Advanced knowledge on integration practices, technical support.and IT systems development processes (SDLC)
• Understanding of SAP
• Testing practices and Resource scheduling
• In-depth understanding of the following methodologies: Agile, Relational & NoSQL Database Design, Cloud architecture and platforms (Azure, AWS)

Ideal:

• ERP Solution, Jira Core, Confluence
• Advanced knowledge and understanding of Data Warehousing / EPM Methodologies
• ITIL Principles and the application thereof
• Understanding of: Microsoft MDS or equivalent solutions, Board, Banking systems
• Best practices for Quality Assurance (QA)

Skills

• Communications Skills
• Decision making skills
• Management skills
• Interpersonal & Relationship management Skills
• Problem solving skills

Competencies

• Deciding and Initiating Action
• Leading and Supervising
• Working with People
• Relating and Networking
• Learning and Researching
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Coping with Pressures and Setbacks

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.

Experience

Minimum:

• Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
• Experience of managing a complex portfolio of business customers with a service and financial analysis focus.
• Significant experience in preparing and motivating Credit applications 
• Cost control and sales management 

Ideal:

• 1-2 years managerial /leadership experience
• 1-2 years managing a small business centre 

Qualifications (Minimum)

• A relevant tertiary qualification in Business Management or Finance

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Business Management or Finance

Knowledge

Minimum:

• Principles and practices of business economics and the current business economic environment. 
• Customer relationship management (CRM) principles and techniques
• Different industry sectors and sector risk profiles/ trends; this includes an understanding of the impact of climatic conditions on the agricultural market (if there are agric clients in the portfolio). 
• Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio. 
• General banking practices and procedures. 
• Knowledge of competitor product offerings/ channels/ operational and marketing tactics. 
• Credit principles and practices, including an understanding of credit application, securities 
• Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective. 
• Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). 
• Able to extract, analyse and apply CRM insights to influence the client management approach and strategy 
• General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market

Ideal:

• Features, benefits and value propositions of the respective company product/service offerings. 
• Multi-level products available and pricing structures
• Current taxation laws as they apply to customers. 
• A good knowledge of administration processes and procedures pertaining to Business Banking transactions
• Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific)

Skills

• Interpersonal & Relationship management Skills
• Analytical Skills
• Negotiation skills
• Problem solving skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Commercial Thinking Skills
• Strategic Thinking Skills
• Communications Skills
• Influencing Skills
• Attention to Detail
• Decision making skills

Competencies

• Deciding and Initiating Action
• Leading and Supervising
• Leading and Supervising_Managing Performance
• Working with People
• Relating and Networking
• Persuading and Influencing
• Writing and Reporting
• Analysing
• Planning and Organising
• Adapting and Responding to Change
• Coping with Pressures and Setbacks
• Entrepreneurial and Commercial Thinking

Conditions of Employment

• Clear criminal and credit record
• Willingness to work flexible hours (including Saturdays and Public Holidays)

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Purpose Statement

To develop, implement and influence world class UX design principles, methodologies and designs whilst conforming to the Capitec brand fundamental and promise for client experience touch points.

Primary Focus

• Design and develop best practice (future fit) client experience touch points that clients find value in through world class designs, research and UX methodologies/principles
• Influence UX/UI and brand standards within the confines of Capitec brand principles/promise through defining new and innovative design ideas as well as research
• Ensure that clients experience our engagement touchpoint to be, memorable, user friendly and seamless navigation to interact with, through an Omni channel delivery, development of standards (library of styles and patterns) and prototypes (static wireframes and interactive prototypes), tested by users
• Lead and coordinate the UX team and ensure the team of UI/UX specialists are skilled and connected to clients’ needs

Secondary Focus

• To evaluate the usability of the design through findings and recommendations by real user groups
• To support CPO’s and PO’s in prototyping

Experience

Min:

• At least 8+ years’ experience in an agency/studio environment working on multiple accounts/brands and disciplines
• 5 or more years’ experience in user interface and experience design for web applications and/or mobile devices
• A strong focus on interaction design and visual design through prototyping in an agile software development environment
• Collaborating on user experience planning with business, business analysts and architects
• Assisting with testing to ensure that UX standards are adhered to
• Researching interaction design and technology trends
• Maintaining user experience and interface standards
• Ability to create wireframes as well as visual designs
• Experience with user interface design patterns and standards

Ideal:

• At least 2 years’ experience working on multiple accounts/brands and disciplines in the financial sector
• Strong creative background to support UX methodologies

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational in Grade 12 National Certificate
• A relevant tertiary qualification in Front-End Development

Qualifications (Ideal or Preferred)

Knowledge

Min:

• Sketch – digital design toolkit (prototyping software)
• Prototyping using InVision or something similar
• Understanding of Agile Practices
• A thorough understanding of simplified user-centred design methodologies is a must
• Technology related to the industry

Ideal:

• Adobe Creative Cloud
• Knowledge of HTML and CSS
• Design techniques, trends and skills 
• Principles of creative studio management
• Managing client relationships (external supplier relationship management)

Skills

• Strategic Thinking Skills
• Attention to Detail
• Problem solving skills
• Management skills
• Interpersonal & Relationship management Skills

Competencies

• Analysing Solving Complex Problems
• Achieving Personal Work Goals and Objectives

Conditions of Employment

• A valid driver's license and own vehicle is required
• Contactable via own mobile phone
• Required to be available after hours in case of emergency
• Ability to work extended hours during periods of project implementation
• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system

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Purpose

• To provide direction to and lead technical teams responsible for the full product lifecycle to ensure successful delivery of all product features, support and maintenance related tasks within the Credit Collections environment
• Oversee the ongoing drive to increase efficiency, optimisation, innovation and people development in these environments.

Knowledge and Experience

Minimum:

• At least 5 years’ experience in software development management including experience in leading a technical team.
• Experience in system automation or software development roles within a Credit Environment
• Experience in a Central Collections environment is preferred
• Stakeholder  relationship engagement and management
• Responsibility for delivery in a fast moving environment
• General business acumen
• Business analysis and design
• Project Management principles and methodologies
• Systems Development Life Cycle (SDLC)
• Credit Life Cycle

Qualifications (Minimum)

• A relevant tertiary qualification
• Grade 12 National Certificate / Vocational

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Influencing Skills
• Facilitation Skills
• Presentation Skills
• Analytical Skills
• Problem solving skills
• Commercial Thinking Skills
• Attention to Detail
• Planning, organising and coordination skills
• Project Management Skills (Methodolgy Specific)
• Leadership Skills

Competencies

• Deciding and Initiating Action
• Leading and Supervising
• Working with People
• Applying Expertise and Technology
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Coping with Pressures and Setbacks

Conditions of Employment

• Clear criminal and credit record
• Contactable via own mobile phone

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Purpose Statement

• To plan, conduct, and report on audits on financial and operational practices of third parties, including external debt collectors (EDCs), debt buyers and payment distribution agents (PDAs).
• To conduct due diligence checks on third parties as well as ad hoc compliance checks and investigations.

Experience

Minimum:

• Minimum of 2 years’ experience in conducting internal audit and report writing

Ideal:

• 2+ years’ experience in conducting internal audit and report writing
• Experience in Data Analytics and Computer Assisted Audit Techniques (CAATs)
• Experience conducting audits within a financial services company
• Experience in auditing EDCs/attorneys and debt buyers

Qualifications (Minimum)

• Bachelor's Degree in Accounting - Financial Accounting or Commerce

Qualifications (Ideal or Preferred)

• Honours Degree in Accounting - Financial Accounting or Commerce

Knowledge

Minimum:

• Generally Accepted Accounting Principles (GAAP), Generally Accepted Auditing Standards and International Standards for the Professional Practice of Internal Auditing (ISPPIA).
• Proficiency in accounting principles and techniques regarding working with financial reports
• Business products, processes, policies and systems
• Internal Auditing procedures and standards
• Management principles to recognise and evaluate the materiality and significance of deviations from good business practice
• The fundamentals of accounting, commercial law, taxation, finance, quantitative methods and information technology

Ideal:

• Attorneys’ and debt collectors’ accounting practices (trust accounts etc)
• Magistrate’s Courts Act and Rules, Legal Practice Act, Debt Collector’s Act, Legal Practice Council Rules, National Credit Act and regulations
• The collections and/or outsourced recoveries environment
• Investigating fraud and/or non-compliance with EDCs
• Thorough knowledge of Capitec Recoveries, Bancs, Webhost etc.

Skills

• Analytical Skills
• Attention to Detail
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Decision making skills
• Planning, organising and coordination skills

Competencies

• Adhering to Principles and Values
• Adhering to Principles and Values_Acting with Integrity
• Adhering to Principles and Values_Demonstrating Beliefs and Principles
• Adhering to Principles and Values_Showing Community and Social Responsibility
• Analysing
• Analysing_Critical Thinking
• Analysing_Evaluating and Implementing Ideas
• Analysing_Reading Effectively
• Analysing_Solving Complex Problems
• Analysing_Testing and Troubleshooting
• Analysing_Thinking Broadly
• Analysing_Using Math
• Analysing_Working with Financial Information
• Deciding and Initiating Action
• Deciding and Initiating Action_Acting Decisively
• Deciding and Initiating Action_Demonstrating Initiative
• Deciding and Initiating Action_Making Accurate Judgments and Decisions
• Delivering Results and Meeting Customer Expectations
• Delivering Results and Meeting Customer Expectations_Championing Customer Needs
• Delivering Results and Meeting Customer Expectations_Delivering High Quality Work
• Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations
• Delivering Results and Meeting Customer Expectations_Serving Customers
• Planning and Organising
• Planning and Organising_Coordinating Project Activities
• Planning and Organising_Driving Projects to Completion
• Planning and Organising_Managing Resources
• Planning and Organising_Prioritising and Organising Work
• Presenting and Communicating Information
• Presenting and Communicating Information_Communicating Effectively
• Presenting and Communicating information_Presenting and Public Speaking
• Relating and Networking
• Relating and Networking_Creating and Maintaining Networks
• Relating and Networking_Establishing Relationships
• Relating and Networking_Interacting with People at Different Levels
• Relating and Networking_Managing Political Situations
• Working with People
• Working with People_Adapting to Others
• Working with People_Assessing and Understanding People
• Working with People_Attentive Listening
• Working with People_Building and Supporting Teams
• Working with People_Demonstrating Appreciation
• Working with People_Demonstrating Self-Insight and Awareness
• Working with People_Managing from a Distance
• Working with People_Resolving Conflict
• Working with People_Sharing Information
• Working with People_Showing Caring and Understanding
• Working with People_Supporting Coworkers
• Working with People_Teaching
• Writing and Reporting
• Writing and Reporting_Composing and Writing Text

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• To provide a central, head office based Business Banking sales and service function that will grow and retain business clients
• To achieve financial sales and service objectives by following up on sales leads through various digital communication channels. 

Experience

Minimum:

• 3 years experience in a banking environment of which 1 year should have been spent in a sales environment. 
• 1  year lending experience (preparing and motivating credit applications) preferably within a Business Banking environment.

Ideal:

• 3+ years in a banking environment of which 1+ year should have been spent in a sales environment. 
• 1+  years lending experience (preparing and motivating credit applications) within a Business Banking environment 
• Previous experience within a Personal banking environment 

Qualifications (Minimum)

• A relevant tertiary qualification in Accounting - Financial Accounting or Finance

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Accounting - Financial Accounting or Finance

Knowledge

Minimum:

• Understanding of business banking and intuitive credit and portfolio management.
• Client relationship management (CRM) principles and techniques.
• How to interpret financial statements, balance sheets, collateral and basic financial ratios.
• Standardised business banking transactional products and other core products relevant to small enterprises.
• Multiple legal entities (companies, close corporations, sole proprietorships, etc.) in the business banking market and the legislative restrictions & requirements governing these from a financial services perspective.
• Regulations, Acts and Codes related to the banking environment – for example, Companies and Intellectual Properties Registration Act (CPIC) for correct documentation/mandate preparation purposes, Financial Advisory and Intermediary Services Act (FAIS), the Financial Intelligence Centre Act (FICA) and related anti-money laundering legislation and the National Credit Act (NCA)
• Knowledge of competitors offerings.
• Compliance with the Banking Code of Practice, Credit Risk Manual, Securities Manual and Bank Policies and Procedures.

Ideal:

• Features, benefits and value propositions of Capitec BB product/service offerings. 
• Current taxation laws as they apply to customers. 
• A good knowledge of administration processes and procedures pertaining to Business Banking transactions

Skills

• Analytical Skills
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Problem solving skills

Competencies

• Achieving Personal Work Goals and Objectives
• Analysing
• Coping with Pressures and Setbacks
• Deciding and Initiating Action
• Delivering Results and Meeting Customer Expectations
• Persuading and Influencing
• Planning and Organising
• Presenting and Communicating Information
• Working with People

Conditions of Employment

• Clear criminal and credit record

go to method of application »

Purpose Statement

• To manage the Inbound or Outbound Sales Function within the BB Relationship Suite. 
• To drive a proactive sales and service culture that will grow the client base. 
• Responsible for driving activity, planning and implementing marketing, sales, and support service strategies for the portfolio. 

Experience

Minimum:

• Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
• 3 years managerial experience.
• Experience managing successful marketing and sales campaigns.
• Significant experience in preparing and motivating Credit applications.
• Budgeting, forecasting, cost control and sales management experience is essential. 
• Previous accountability for managing a profitable cost centre. 

Ideal:

• 5+ years Banking experience.
• 3+ years in a Business Banking environment.
• 3+ years managerial experience.

Qualifications (Minimum)

• Bachelor's Degree in Business Management or Finance

Qualifications (Ideal or Preferred)

• Honours Degree in Economic and Management Sciences or Commerce

Knowledge

Minimum:

• Business knowledge and acumen.
• Understand interdependencies between industry knowledge, business and financial risks, Business banking product knowledge, pricing and taxation (to determine feasible operating tactics for the Suite to maximise total profit and minimise loss).
• People management principles and practices.  
• Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific). 
• Principles and practices of business economics and the current business economic environment. 
• Different industry sectors and sector risk profiles/ trends; this includes an understanding of the impact of climatic conditions on markets.
• Sales Campaign principles and practices to manage and optimise retention and growth within the Suite. 
• General banking practices and procedures. 
• Knowledge of competitor product offerings/ channels/ operational and marketing tactics. 
• Credit principles and practices, including an understanding of credit application, securities and legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective. 
• Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). 
• Extract and apply information to CRM (client relationship management) strategy.
• General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market.
• Data analysis and interpretation.

Ideal:

• Features, benefits and value propositions of the respective company product/service offerings. 
• Multi-level products available and pricing structures
• Current taxation laws as they apply to clients. 
• A good knowledge of administration processes and procedures pertaining to Business Banking transactions.

Skills

• Analytical Skills
• Communications Skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Planning, organising and coordination skills

Competencies

• Analysing
• Coping with Pressures and Setbacks
• Deciding and Initiating Action
• Leading and Supervising
• Planning and Organising
• Presenting and Communicating Information
• Relating and Networking
• Relating and Networking_Establishing Relationships
• Delivering Results and Meeting Customer Expectations

Conditions of Employment

• Clear criminal and credit record