Recruitment Vacancies at IIE Rosebank College

Duties & Responsibilities:

• Operating Procedures documentation; including query resolution.
• Data capturing and document management. 
• Assist with administrative duties and set up of assessment cycles.
• Storeroom management and archiving
• Support management and the Academic team to ensure that deadlines are met student queries are resolved within agreed time frames.
• Support overall campus activities such as registration of students, orientation, open days, Internal and external audits.

Minimum requirements:

• Grade 12
• Diploma/Certification in Office Administration.
• 1-2 years of experience in administrative duties & client service experience. 
• 1-2 years' experience within an Educational Institution required.
• MS Office proficient

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Duties & Responsibilities:

Client Liaison & Communication

• Manage student queries via IIE RC assist as an agent.
• Resolve or assist with queries or requests on IIE RC Assist.
• Sustain relationships with external service providers.
• Escalate queries / requests within the campus communication.
• protocol and ensure effective information sharing / referral.
• Capture and update student notes on SIS

Academic Admissions and Delivery

• Attend and assist in departmental meetings.
• Process academic queries / requests to ensure timeous feedback; i.e. intercampus transfers, academic credits, subject rewrites, special assignment requests, results.
• Ensure admission criteria requirements are met
• Review Assessment Timetable in conjunction with Academic
• Operations Officers.
• Assist with physical exam scripts (courier and control for
• retrieval and marking)

Academic Administration

• Manages the administration of student data on SIS.
• Manages deadlines for completion of data / spreadsheets for reports.
• Documents academic query / request processes and outcomes.
• Compiles graduation lists in conjunction with Academic Operations Officers.
• Assist campus management and National with graduation.
• Reviews assessment timetables in conjunction with Academic Operations Officer.
• Allocate Lecturers and students to respective groups.
• Assist with student and lecturer’s orientation.
• Assist with student letters
• Assist the team during all Internal and external audits
• Complete all operational administration duties / tasks as delegated by Managers.
• Managed specific tasks as delegated by the manager

Compliance – policy implementation

• Report deviations via academic query to the management.
• Give input on the annual policy review process.

Minimum Requirements:

• Qualifications: Advanced Certificate / Diploma / Occupational Certificate Level 6 (NQF Level 6)
• Experience: Administration and customer services experience 2-3 Year(s)

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Key Performance Area:

Student Registration/administration and Student records

• Planning and oversight of the Registration Process;
• Ensure that contracts are complete and correct, and all relevant sections signed;
• Billing of all students;
• Create and maintain all student files;
• Ensure that all relevant supporting documents are in the files;
• Ensure all hard copy documents are uploaded on SAM;
• Maintain and control a proper filing/archiving system;
• Capture and register students on SAM;

Admission Requirements

• Responsible to ensure compliancy with the relevant IIE Policies;.
• Liaise with Central Support Office (CSO) on all Admission Queries;
• International Student Applications – Study Permits, etc.;
• SAQA or Equivalence Documents;

Systems administration

• Responsible for up to date, accurate maintenance and capturing of student data on SAM in respect of registration details;
• Processing all change of details and change of subject/Modules forms and associated confirmation letters;
• Working co-operatively with the academic assistants and in support of T&L team with the respect to all details pertaining to changes needed on timetables and registers.

Assessment and processes

• Manage & oversee the entire assessment (formative assignments & tests, summative & special exams & moderation process

Graduation process

• Ensure all relevant documentation are on the system to be processes by the Central Academic Team in order to graduate students.
• Ensure all academic and admission requirements are fulfilled in order to graduate students.
• Assist in planning of the graduation ceremony and administration around the ceremony.

Person Description
Education:

• Degree in Administration/ other related (NQF7)

Work Experience:

• 3 Years Administration experience within a Tertiary or Educational Institution

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Duties & Responsibilities:

Cold Calling

• View existing student databases and contact existing students for referrals.
• Contact parents of existing students and enquire about sibling's prospective enrolment at Rosebank College.
• Resurrect in-active students from database.
• Contact prospective students to market the brand.

Telephonic Consultations

• Make initial telephonic contact with prospective students.
• Introduce the brand.
• Invite them for telephonic interviews to discuss prospective career options.
• Set up telephonic consultations.
• Explain the purpose of the interview and the process.
• Acquire and capture student's details on the database.
• Present the Rosebank College philosophy.
• Ask career-specific questions to establish a course of interest.
• Discuss the course/s in detail.
• Check for understanding.
• Respond to the prospects’/ student's queries and concerns.
• Advise students/prospects regarding acceptance into Rosebank College
• Build rapport with the students during the interview process.
• Advise students of the application closing date.

Minimum Requirements:

Qualifications

• West African Senior Secondary Certificate
• Sales qualification - Ideal

Requirements:

• Native level fluency in Ghana language: Verbal skills essential
• Located in South Africa preferable
• Work Permit /Passport
• Excellent Computer literacy & technical skills

Experience

• Sales experience (1 Year)

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Duties & Responsibilities:

• Develop a three-year strategic plan for the campus in conjunction with the RC Manco team (Sales, Marketing, Finance, IT, HR, and Graduate Placement)
• Assist and guide in setting goals for the relevant campus departments.
• Clearly communicate strategic goals to all campus staff
• Communicate brand values, strategies, and objectives to all campus staff.
• Participate in new business development and identification of opportunities relating to the campus.
• Provide the overall direction and management of Rosebank College campus.
• Provide leadership for the campus in line with the Rosebank College values.
• Responsible for all aspects of performance management of staff and contractors.
• Ensure teams are skilled, trained and developed to enable them to deliver high quality service and support.
• Responsible for managing discipline in the workplace in line with company policies.
• Responsible for recruitment of students in line with annual targets set for the campus.
• Provides a plan to guide sales teams to achieve goals based on historical records.
• Monitors academic performance and takes necessary steps to ensure pass rates remain high e.g., workshops, extra classes etc.
• Ensure that all departments are functioning i.e., class attendance (students and lecturers).
• Takes full responsibility for the financial resources within area of accountability, which includes contribution to annual budget planning process and compiles annual budget and management of approved campus budget.
• Manages and maintains internal and external relations to ensure that problem areas are resolved timeously.
• Attends monthly meetings with the student council to manage and maintain student affairs.
• Develop and implement an annual Operational Plan regarding the maintenance functioning within the premises i.e., building, security, cleaning, and air conditioning to ensure alignment with brand image.
• Responsible for successful implementation of approved project plans.
• Responsible for Service Level Agreements with all service providers and/or contractors.
• Develops Facilities Management policies and procedures.

Minimum Requirements:

• Master’s degree in business management or Master’s degree in business administration.
• Post Graduate Certificate in Education or equivalent would be ideal.
• 5 to 10 years’ experience of managing a campus.
• 3-5 Year(s) Business experience; including financial management, budgeting etc.
• 3 Year(s) experience in staff management.

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Duties and Responsibilities:

• Run E-mailer campaign .
• Provide graduates with the job requirements and overview of the prospective employers.
• Obtain job descriptions and company specifications for entry level positions.
• Match graduate CV’s from database to job descriptions and company specifications.
• Present candidates where possible during sit-down session with prospective employer.
• Ask and confirm that CV’s meet the expectations of the prospective employer.
• Arrange interviews with shortlisted graduates.
• Follow up with graduate and ensure he/she is fully prepared for first day at the office.
• Follow up with graduate at the end of his/her first day and first week at the office.
• Follow up with employer at end of graduate’s first day.
• Follow up with employer after two to four weeks after employment.
• Update database with complete details; including Graduate’s new position, title and salary details.
• Company’s feedback on overall impression of candidates presented
• Generate statistical data and reports as required for reporting.
• To assist the department in the placements of RC graduates.
• Prepare graduates who will be put forward for possible vacancies by the department.
• Process graduate curriculum Vitae’s submitted to the department to the requirements set by the department.
• Write reports on workshops, placements, graduate success etc. for publication by Communications Department or as per the instruction of your manager.
• Assist manager with the planning and implementation of events; i.e. exhibitions, job shadowing, learner ships, internships, voluntary work experience etc., which promotes the services offered by the department.
• Schedule graduates for Graduate Work Readiness coaching sessions.
• Arrange logistics for workshops which includes booking of a meeting room, arranging equipment required and catering.

Minimum Requirements:

• Matric (Grade 12)
• Relevant 3-year Diploma or Degree in Sales, Marketing, Human Resources or Related Qualification

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Duties & Responsibilities:

• Presenting content in a classroom environment (online or physical, as required)
• Arranging for consultations with students.
• Results analysis at a modular level.
• Marking assessments and providing constructive feedback
• Employing interventions for at-risk students.

Minimum Requirements:

Qualifications –

• Honours degree, Bachelor’s degree or Advanced Diploma in Information Systems/ Computer Science/ IT Management/ Computing/ Computer and Information Sciences
• Post Graduate Diploma in Higher Education or Equivalent 

Experience –

• 1 to 3 years of industryspecific experience in area of specialisation
• 1 to 3 years lecturing experience.
• Solid understanding of the South African Further Education and Higher Education environment and regulatory framework
• Teaching Learning theory
• Assessment methods and processes
• TeachingLearning interventions
• Holistic lecturer and student support services

Modules to lecture

• Open-Source Coding (JAVA/Kotlin)
• Mobile Scripting (React-Native, Java script)
• Android Studio
• Web Development (HTML, CSS and PHP)
• Programming

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Duties & Responsibilities:

• Presenting content in a classroom environment (online or physical, as required)
• Arranging for consultations with students.
• Results analysis at a modular level.
• Marking assessments and providing constructive feedback
• Employing interventions for at-risk students.

Minimum Requirements:

Qualifications –

• Honours degree, Bachelor’s degree or Advanced Diploma in Networking/ Computer Science/ IT Management/ Computing/ Computer and Information Sciences
• Post Graduate Diploma in Higher Education or Equivalent 

Experience –

• 1 to 3 years of industryspecific experience in area of specialisation
• 1 to 3 years lecturing experience.
• Solid understanding of the South African Further Education and Higher Education environment and regulatory framework
• TeachingLearning theory
• Assessment methods and processes
• TeachingLearning interventions
• Holistic lecturer and student support services

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Key Performance Area:

Academic Support

• Academic Development and Performance Monitoring

Teaching & Learning Delivery

• Direct academic student engagement
• Continuous student support and development
• Teaching and learning in and out of the classroom
• Contributes to programme improvements (content and assessments)

Programme Coordination

• Accountable for coordination of students on-boarding
• Coordination of a programme and curriculum review
• Participate in material and assessment development
• Coordination of students’ admissions into programmes
• Coordination of student consultations
• Programme ownership and responsibility

Academic Management and Leadership

• Campus academic performance
• On boarding of all academic and student support staff
• Academic and student support integration
• Campus Timetables
• Creation and promotion of academic culture on campus

Management of resources

• Responsible for recruitment and management of
•  Full Time Lecturers
• Independent Contractors

Education 

• Bachelor Honours in Business Management or Entrepreneurship
• Post Graduate Diploma in Higher Education would be advantageous.  
• Master's degree would be an add advantage 

Work Experience:

• 3 - 5 years Higher Education Teaching experience
• 5yrs Industry Experience
• 3 - 5 Coordination of teaching and learning activities
• An understanding of the current South African Higher Education regulatory framework and its impact on higher education and private colleges

go to method of application »

Key Performance Area:

Academic Support

• Academic Development and Performance Monitoring

Teaching & Learning Delivery

• Direct academic student engagement
• Continuous student support and development
• Teaching and learning in and out of the classroom
• Contributes to programme improvements (content and assessments)

Programme Coordination

• Accountable for coordination of students on-boarding
• Coordination of a programme and curriculum review
• Participate in material and assessment development
• Coordination of students’ admissions into programmes
• Coordination of student consultations
• Programme ownership and responsibility

Academic Management and Leadership

• Campus academic performance
• On boarding of all academic and student support staff
• Academic and student support integration
• Campus Timetables
• Creation and promotion of academic culture on campus

Management of resources

• Responsible for recruitment and management of
• Full Time Lecturers
• Independent Contractors

Education 

• Bachelor Honours in Business Management or Entrepreneurship
• Post Graduate Diploma in Higher Education would be advantageous.  
• Master's degree would be an add advantage 

Work Experience:

• 3 - 5 years Higher Education Teaching experience
• 5yrs Industry Experience
• 3 - 5 Coordination of teaching and learning activities
• An understanding of the current South African Higher Education regulatory framework and its impact on higher education and private colleges

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Duties & Responsibilities:

Service Desk Support

• Deal with escalated tickets and queries
• Resolve high level incidents
• Report on issues and trends experienced
• Document new findings on service desk

Infrastructure Support

• Conduct daily checks on the IT infrastructure (LAN, WLAN, WAN, etc.) to monitor up-time requirements and ensure that systems are running optimally
• Install new servers when required
• Coordinate the deployment of systems and infrastructure within the campus
• Diagnose and troubleshoot where applicable and escalate to necessary internal or external parties
• Fulfill appropriate access requirements for new users
• Interact and liaise with vendors or service providers for support and troubleshooting, where necessary
• Monitor IT security systems and conduct periodic tests and checks to ensure that everything is in order

Software and Hardware Support

• Diagnose and troubleshoot hardware and software issues that are escalated from ICT Support
• Maintain campus software licences and ensure that campus equipment is licensed correctly
• Apply critical and security updates to servers and workstations. 

ICT Project Support

• Arrange and facilitate training for new technologies to campus staff
• Build IT venues as per special projects and campus requirements
• Implement and deploy vulnerabilities as per Group AIT requests

People Management

• Driving a high-performance culture by taking accountability for an effective and well-articulated performance management process
• Conduct performance reviews in accordance with policies and procedures and take corrective actions where necessary
• Providing strategic guidance in the implementation of human resources policies, procedures and practices
• Lead the department by managing appointments, promotions, and industrial relations issues in conjunction with the Human Resources Support Service Unit
• Builds a robust, effective leadership pipeline, succession, and capacity.

Minimum Requirements:

Qualifications

Minimum

• NQF Level 5 Qualification – Higher Certificate in Information Technology
• ITIL Foundations Certificate
• Industry qualification – e.g. MCSE Advantageous

Advantageous

• NQF Level 6 Qualification – Diploma in Information Technology

Experience

Minimum

• 2 years ICT Support / Service Desk Agent experience or similar

Advantageous 

• 1 year Experience in an educational institution

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Duties & Responsibilities:

• Observing and evaluating the student teachers’ performance during student teaching experiences in appropriate classroom settings.
• Providing feedback essential to the student teachers regarding the content of observation and evaluation.
• Ensuring and assisting the student teachers to reflect on their performance, identifying both strengths and areas of needed improvement regarding teaching /learning objectives, goals, strategies/approaches.
• Recommending and/or teaching methods or alternatives for improving deficient areas in relation to the student teachers’ performance.
• Providing oral and written feedback to student teachers after each formal observation
• Helping student teachers deal with problems they may be experiencing.
• Providing honest and candid evaluations of student teachers’ progress.

Minimum Requirements:

• B.Ed. Honour’s degree or Postgraduate Diploma in Education (at NQF level 8)
• The undergraduate qualification or postgraduate qualification must include a focus on Foundation Phase and/or Early Childhood Teaching.
•  A minimum of 3 years of teaching experience in the Foundation Phase is required.

go to method of application »

Duties & Responsibilities:

• Observing and evaluating the student teachers’ performance during student teaching experiences in appropriate classroom settings.
• Providing feedback essential to the student teachers regarding the content of observation and evaluation.
• Ensuring and assisting the student teachers to reflect on their performance, identifying both strengths and areas of needed improvement regarding teaching /learning objectives, goals, strategies/approaches.
• Recommending and/or teaching methods or alternatives for improving deficient areas in relation to the student teachers’ performance.
• Providing oral and written feedback to student teachers after each formal observation
• Helping student teachers deal with problems they may be experiencing.
• Providing honest and candid evaluations of student teachers’ progress.

Minimum Requirements:

• B.Ed. Honour’s degree or Postgraduate Diploma in Education (at NQF level 8)
• The undergraduate qualification or postgraduate qualification must include a focus on intermediate Phase.
• A minimum of 3 years of teaching experience in the intermediate Phase is required.

go to method of application »

Duties & Responsibilities:

• Observing and evaluating the student teachers’ performance during student teaching experiences in appropriate classroom settings.
• Providing feedback essential to the student teachers regarding the content of observation and evaluation.
• Ensuring and assisting the student teachers to reflect on their performance, identifying both strengths and areas of needed improvement regarding teaching /learning objectives, goals, strategies/approaches.
• Recommending and/or teaching methods or alternatives for improving deficient areas in relation to the student teachers’ performance.
• Providing oral and written feedback to student teachers after each formal observation
• Helping student teachers deal with problems they may be experiencing.
• Providing honest and candid evaluations of student teachers’ progress.

Minimum Requirements:

• B.Ed. Honour’s degree or Postgraduate Diploma in Education (at NQF level 8)
• The undergraduate qualification or postgraduate qualification must include a focus on Foundation Phase and/or Early Childhood Teaching.
•  A minimum of 3 years of teaching experience in the Foundation Phase is required.