Our vision is to provide excellence in hospitality, leisure, gaming and entertainment across our portfolio of 14 casinos and over 100 hotels in South Africa, Africa, the Seychelles and the Middle East. Our award-winning hotels and resorts are rated for quality in their categories and our portfolio includes elegant, individually branded luxury hotels, full se...
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Our successful Training Officers …
- add real value to line management by assisting them to identify and fulfill their departments’ training requirements leading to improved team productivity
- closely monitor training provided by internal and external trainers and take prompt corrective action to improve learning results
- ensure accurate training records are kept up to date & that the requirements of the Skills Development Act & related legislation are met
- schedule training interventions based on needs analyses and manage / administer the training participants’ attendance from start to finish
- assist HR Manager in compiling and administering the annual training budget
- continuously research better training methods and implement improvements on a regular basis
- initiate and drive impactful OD projects which achieve their objectives
- work as a team or individually to deliver high quality standards consistently and accurately.
If you have these qualifications, join our team:
- Matric (NQF 4) /ODETDP or Training Qualification, great organisation skills, a proven keen customer service focus, energy and drive to get the job done, and a minimum of three years’ experience in a similar position.
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Our successful Pit Managers …
- encourage customers to return
- implement table security efficiencies
- maintain effective systems in the pit
- maximise profit opportunities
- staff the pit efficiently and effectively
- work as part of a team or individually to deliver high quality standards consistently and accurately.
If you have these qualifications, join our team:
- Matric (NQF 4), verbal and written English skills (NQF 4), numeracy skills (NQF 4), RPL and at least three years’ experience in a tables supervisor role.
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Our successful Tables Supervisors …
- monitor the games very closely to ensure 100% compliance to company policies and procedures
- impress customers (internal and external) with excellent service
- identify security problems and take quick and effective action
- enable and ensure their staff adhere to company policies and procedures
- bring out the best in their teams through their confident and caring leadership.
If you have these qualifications, join our team:
- Matric (NQF 4), numeracy skills (NQF 4), written and verbal English skills (NQF 4), RPL and and at least three years’ experience as a table dealer with 12 months of Dice experience. Successful experience in a supervisory position would be a definite advantage.
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Our successful Tables Shift Managers…
- enhance customer experience so that they are encouraged to play and return
- resolve conflict among staff and customers
- implement and ensure compliance with table security efficiencies
- maintain effective systems and gaming at the tables
- generate reports from the gaming systems as required
- implement training programmes for staff
- work as part of a team or individually to deliver high quality standards consistently and accurately.
- stay abreast of changes and practices on an ongoing basis
- maximise opportunities for profit.
If you have these qualifications, join our team:
- Matric, verbal and written English Skills (NQF4), numeracy skills (NQF 4), RPL, demonstrated leadership skills and at least four years’ experience as a Tables Pit Manager.
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Our successful Receptionists …
- answer and manage all incoming department telephone calls in a friendly and professional manner
- are well groomed and presentable at all times
- assist the Facilities Manager in the supervision of co-ordination of the day-to-day repair and maintenance of buildings and equipment
- work as part of a team or individually to deliver high quality standards consistently and accurately.
If you have these qualifications, join our team:
- Matric (NQF 4), numeracy skills, verbal and written English skills (all NQF 4), great organisation skills, attention to detail, a proven customer service focus, and at least two years’ experience in a similar position.
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Our successful Bartenders …
- manage all tasks of service preparation, including stock control, meeting and briefings, promotion specs, menus, wine lists, operating equipment
- ensure the service area meets the requirements of environmental, hygiene and safety policies and legislation
- fulfil service and payment requirements promptly and with a positive approach
- actively participate in a working environment where staff are fully trained,supportive of each other and competent
- work as part of a team or individually to deliver high quality standards.
If you have these qualifications, join our team:
- Grade 12 (NQF 4); good numeracy skills, verbal and written English skills (NQF 4); Micros and at least one year’s experience in a similar type of environment.
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Our successful Receptionist Supervisor…
- Ensure that efficient, quick and friendly service is being provided to the guests.
- Supervise daily shift process ensuring all team members adhere to standard operating procedures.
- Supervise the operation of the front desk to ensure an optimal level of service and hospitality is provided to the guests
- Build strong relationships and liaise with all other department’s especially housekeeping, reservation, etc.
- Controls cash transactions at the front desk and monitor daily cash ups.
- Courteously and accurately answer inquiries from potential guests and accept hotel reservations
If you have these qualifications, join our team:
- Matric (NQF 4) or equivalent; verbal and written English skills; Diploma in Hospitality/Hotel Management will be an advantage, at least three years’ experience in a similar position in hotels.
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Our successful Maintenance Technicians …
- Complete weekly/daily maintenance assignments in tandem with work issued/ delegated by the Facilities Supervisor.
- Troubleshoot and repair malfunctioning (aircon) equipments, appliances, and apparatus.
- Install HVAC and Refrigeration units, including electronic and mechanical components.
- Install HVAC ductwork including flexible tubing and sheet metal construction.
- Troubleshoot and repair HVAC units including electronic and mechanical components.
- Install or repair electrical connections to HVAC components.
- Install, inspect, maintain, modify, and repair a wide variety of heating, ventilating, refrigeration and air conditioning systems, equipment, and controls.
- Maintain inventory and accurate record of company-owned tools, equipment, and materials (used).
If you have these qualifications, join our team:
- Matric (NQF 4), a proven customer service focus, energy and drive to get the job done, Valid driver’s license and at least two years’ experience in Air Conditioning & Refrigeration.
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Our successful Maintenance Attendants …
- efficiently repair and maintain all types of basic equipment and building structures on our company premises including plumbing and electrical items
- proactively identify potential equipment and building maintenance problems and take the necessary preventative actions
- strictly adhere to all health and safety regulations
- carefully look after equipment for which they are responsible
- keep work areas neat and tidy
- work as part of a team or individually to deliver high quality standards consistently and accurately.
If you have these qualifications, join our team:
- Grade 12 (NQF 4), have the physical stamina to stand for long periods of time, have attention to details and at least two years’ experience in a similar role
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Our successful Waitrons in F&B…
- ensure the restaurant’s preparation is thorough and stocks are full before opening and throughout their shifts
- perform all ordering, serving and billing tasks accurately, accordingly to the restaurant’s standards
- assist in the management of the well-equipped kitchen, strictly adhering to all health and safety regulations, and reporting equipment breakages promptly
- perform ad hoc tasks professionally as requested by restaurant management, including room service, bar tenders and banqueting functions
- prioritise all aspects of customer service
- work as part of a team and individually to deliver high quality standards consistently and accurately.
If you have these qualifications, join our team:
- Matric (NQF 4), good verbal and written skills in English, numeracy skills (all NQF 4); at least two years’ experience in similar role. Micros, Computer skills and previous service and/or food preparation experience would be an advantage.
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Our successful Cashiers …
- accurately and efficiently process all cash and financial instrument transactions in a very busy environment strictly according to company policies and procedures
- maintain accurate administration and documentation
- impress guests with friendly and professional service
- work as part of a team or individually to deliver high quality standards consistently and accurately.
If you have these qualifications, join our team:
Matric (NQF 4), numeracy skills(NQF 4) and previous cashiering experience.
Method of Application
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