Vacant Roles at CBRE Excellerate

Operational Deliverables:

Will include, but not limited to:

• Proactive management of vendor/creditor accounts.
• Responsibility for the resolution of creditor accounts for non-payments, delayed
• payments, and other irregularities. Liaising with the Leasing department to resolve any payment queries.
• Capture of vendor/creditor invoices. Perform check on accuracy of invoices.
• Ensure payments are processed timeously and correct.
• Reconciling processed work by verifying entries and comparing system reports to vendor/credit statement balances. Filing of prepared reconciliations.
• Communicate, investigate and resolve queries via phone, email and/or meetings to
• be initiated. Always ensuring that all stakeholders are provided with regular feedback on any requests received.
• Actively maintain a reminder system to ensure finalisation of all matters pertaining to queries and payments.
• To ensure that all invoices meet pre-set VAT requirements with specific reference to correct name and VAT no of owner.

Experience / Education / Knowledge:

• Minimum of Grade 12 with Accountancy as subject or equivalent qualification / training eg. Association Accounting Technicians well as 2 years relevant experience
• A Bachelor’s Degree in Finance, Property Management, Business or Accounting will be an advantage
• Detailed knowledge of all financial policies, procedures and processes
• Contract Management
• Rent Collection
• Debt Collectors Act 1998

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Role Overview:

Client Contract Management:

• Establish clearly defined and measurable service output to meet client business needs.
• Monitor service delivery to client via customer satisfaction survey, audits, supplier evaluations, feedback from property standards and client evaluations.
• Maintain standards of service against CBRE Excellerate business process & SLA.

 Manage Staff:

• Develop and cross train staff to create a multi-skilled resource base.
• Manage individual performance productivity, efficiency through setting objectives, counseling and ensuring ongoing development.
• Maintain work performance and standards of conduct in line with policy and legislation, taking corrective and/or disciplinary action as necessary.
• Monitor performance output of supplier’s staff against formal contract and Service Level Agreement (SLA’s) taking relevant/corrective action to resolve any delivery inefficiencies.
• Maintenance of staff discipline
• Training plans approved.
• Code of conduct upheld.
• Improvement plans in place.

 Security Management:

• Ensure compliance with client and CBRE Excellerate security standards.
• Monitor security systems and procedures.

 Manage financial performance:

• Monitor contract performance against budgets.
• Establish ongoing budget requirement capable of supporting both client and business objectives.
• Develop suitable initiatives capable of ensuring client savings and business requirements.
• Track expenses against forecasts / budget.
• Identify and inform of potential expense exposure.
• Identify and implement potential savings.
• Comply with procurement standards.
• Effective inventory control.

 Maintenance Systems

• Manage required preventative planned maintenance for site equipment.
• Ensure adherence to required standards.
• Ensure compliance to Regulatory requirements.

 Health and Safety:

• Establish & maintain awareness of both business and client Health & Safety policies, procedures & legislation.
• Working knowledge of the Occupational Safety and Health Act to ensure that working practices comply with the legislation.
• Identify and inform to potential exposure on safety and environmental act.

 Manage site technical services:

• Supply / Control / Maintain / Manage non - production related site equipment which can include.
• Steam.
• Compressed Air.
• Municipal and borehole water.
• HVAC and Refrigeration.
• Site assets, building and grounds.
• Electrical equipment.
• Electricity and Generators.
• Handling equipment/hoists.
• Dock levelers.
• Waste water and effluent.
• Steam and condensate reticulation.

 Manage and Control 3rd Party suppliers:

• Catering.
• Cleaning.
• Security.
• Ensure 3rd Party Suppliers comply with delivery requirements.
• Supplier Performance measures completed.

 Projects:

• Feasibility study.
• Project plan (mechanical).
• Implementation of project plan.
• Track expenses against the budget.
• Technical support.

 Reporting:

• Operations.
• Finance.
• EHS.
• SLA.

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Experience / Education

Required

• Minimum of Grade 12 or equivalent qualification.
• 3 years relevant experience
• A qualification in Purchasing is a recommendation.

Preferred

• Experience within the Facilities Management field is preferable
• Skills Required
• Advanced Computer literacy (SAP, Pastel, MS Office – Excel Advanced, Word, PowerPoint, Planon)
• Basic numerical skills
• Financial and accounting skills
• Administration skills
• People Management skills
• Written and verbal communication skills
• Customer Service Centric
• Driver’s license

Knowledge Required

• Sound knowledge of office stationery, paper and furniture
• Strong proficiency in E-Procurement (Purchase Order and General Ledger)
• Accounting and financial principles/processes
• Purchasing practices and procedures
• Technical product knowledge
• Company systems and procedures
• Client systems and procedures
• Knowledge of administrative procedures relating to purchase orders.