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Introducing ShopriteX, the new digital business hub for Africa's largest retailer the Shoprite Group of Companies. We believe in a customer first culture and by marrying the best of data science and technology, ShopriteX is dedicated to saving customers time and money through innovation and more personalised shopping experiences. Incubated over the past 1...
Role Purpose
Ever consider a joining the Customer Contact Centre at Shoprite?
As our customers are at the core of our business, we are invested in finding the best people possible to delight and support them.
As a Contact Centre Agent, you will be responsible for supporting all inbound and outbound customer interactions for all supported contact centre channels in a friendly, knowledgeable and professional manner.
Our working hours are a 40-hour work week scheduled any five days from Monday to Sunday (shift work between 8h00 - 20h00), including Public Holidays.
Job description:
You will be required to:
Experience
Qualifications
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