Deputy Director: Knowledge Management and Library Services at The Presidency Republic of South Africa

REQUIREMENTS :

• A Senior Certificate plus an appropriate Diploma/Advance Certificate OR equivalent qualification on NQF level 6. A minimum of 3-4 years’ middle management experience. 

DUTIES :

• Provide strategic leadership, management and oversight for Knowledge Management, Library Services, Records Management, Registry Services, Switchboard and Telephone Services within The Presidency. Develop, implement and monitor Knowledge Management strategies, frameworks, policies and systems aligned to the DPSA Knowledge Management Framework, National Archives and Records Service of South Africa (NARSSA) requirements and broader government digital transformation objectives. Drive the establishment of an integrated institutional Knowledge Management environment to support organisational learning, knowledge sharing, decision-making, business continuity and preservation of institutional memory within The Presidency. Oversee the acquisition, management, preservation and accessibility of information resources, library collections, digital repositories and knowledge products to support senior management, operational and strategic requirements. Manage and modernise Library and Information Services, including electronic information resources, cataloguing systems, research support services and digital knowledge platforms. Ensure effective Records Management governance and compliance with the NARSSA, related regulations, records classification systems, file plans and approved records management practices. Oversee the implementation, monitoring and compliance of the IDMS and other approved electronic records management systems. Coordinate the transfer, preservation and disposal of records in collaboration with the National Archives and ensure safe custody of institutional records and correspondence. Lead the reconfiguration, standardisation and centralisation of Registry Services and Mini-Registries to enhance operational efficiency, governance and service delivery.
• Develop and implement Records Management policies, Standard Operating Procedures (SOPs), guidelines and awareness programmes to strengthen records governance and compliance across the Department. Oversee and manage the Telephone and Switchboard Services to ensure operational effectiveness, service continuity and alignment with ICT infrastructure and communication standards. Manage special projects and strategic initiatives relating to Auxiliary Services, office support systems, digitisation, information governance and operational improvement initiatives. Manage human, financial and physical resources within the Directorate in accordance with relevant legislation, policies, prescripts and governance frameworks. Establish and maintain effective stakeholder relationships with internal business units, DPSA, NARSSA, SITA and other relevant government institutions relating to Knowledge and Information Management matters. Prepare strategic, operational and compliance reports for management structures and governance committees.