ER Specialist at Cape Peninsula University of Technology

Skills and Experience

• BTech with specialization in HR/Labour Relations/Industrial Psychology or equivalent
• 3 years’ experience working in HR with a specific focus on Employee Relations inclusive of initiating and chairing of disciplinary hearings and appearing at the CCMA up to and including arbitration level
• Recommended: Post Graduate Diploma in Labour Law, trained facilitator, trained mediator

Key Performance Areas / Principal Accountabilities

• Employee relations (interpretation and compliance with legislation, implementation of best practice principles and investigations)
• Coordination and support for disciplinary matters
• CCMA representations (All processes)
• Stakeholder management (staff, organized Labour, HC, Management, external stakeholders)
• ER Related training and development
• Internal consultation on all Labour Relations matters
• Mediation of internal disputes
• Effective communication and administration

Competencies

• Ability to work in a pressurized environment and meet deadlines timeously 
• Pro-active client service and people orientation
• Coaching and advisory skills
• In depth knowledge of labour legislation 
• Problem solving
• Analytical thinking
• Excellent verbal and written communication skills
• Ability to work with cross-functional teams
• Proven negotiation and conflict resolution skills
• Ability to liaise effectively across all levels of responsibility in the organisation
• Initiative and drive, with the ability to be resourceful, creative, and flexible
• Ability to function effectively under pressure while maintaining good human relations
• Maintain confidentiality
• Be able to provide training