General Tour Guide at Robben Island Museum (RIM)

Duties and Responsibilities: 

• Analyse Tour roster, 
• Verify appropriate Vehicle and driver are available, 
• Check Guide equipment in Vehicle, 
• Receive Tourists at the harbour, 
• Access the needs of the tourists and co-ordinate necessary arrangements (e.g. wheelchairs and prams), 
• Acquaint the tourist with the tour structure, amenities and the rules and Regulations of Robben Island, 
• Conduct the tour of Robben Island highlighting the information on marine history, political history, history of buildings, geographical information and natural environment, 
• Correlate Information about the history of the world and Robben Island context, 
• Manage stops during tours, 
• Conclude tours and hand over tourists to Prison Guides, 
• Search information relating to Robben Island history and political issues (internet, newspaper, policies, videos etc.), 
• Participate in discussions, forums, meetings and training sessions within or outside the organisation, 
• Discuss and expand information with peers and management, 
• Design and include relevant information in tour, 
• General Administration duties. 

Minimum Requirements: 

• Registered Tour Guide, 
• Diploma/Degree in Tourism/History or Social Science 
• First Aid certificate, 
• 2 years relevant experience, 
• Fluency in English and 1 other official language, 
• Understanding of South African and world political history and current events, 
• Knowledge of Environment heritage and Tourism, 
• Fluency in a Foreign Language would be an advantage. 

Forward a letter of application, detailed cv, accompanied by certified copies of your ID and qualification as well as contactable referees, to [email protected] using subject line “Gen Tour Guide24” by no later than 01 November 2024.