People Manager at Cathay Pacific Airways

Role Introduction

To be the local point of contact on all Human Resources processes, policies and practices for the country team.

The role has responsibility for all day to day people processes and enquiries and is a key local advisor to the Country Lead and line managers and is supported by experts in the regional team to develop and deliver the people strategy relevant to each country.

Key Responsibilities

Local People Expertise and Processes

• Ensure that Cathay people processes are conducted in an accurate and customer focused manner
• Ensure key processes such as timekeeping, leave and attendance, payroll and related administration are done in an effective manner and that country line managers and employees are well informed of processes and policies
• Ensure that local people data is accurate and updated within the relevant systems
• Assist in the preparation of annual staff budgets and remuneration review processes and analysis and communications to support this

Provide in Country People Support

• Provide advice and support to line managers and the Country Manager on day to day people issues and concerns
• Act as a point for reporting people issues which are raised in country including discrimination, bullying or harassment, health and safety or conflict resolution

Execution of Global and Regional Initiatives

• Under the guidance of the regional team, activate and execute local programmes to drive engagement, performance culture, training, reward, recognition to help nurture the Cathay culture
• Work very closely with the Regional Engagement, Development and Performance Manager, the Regional Employee Relations and Policy Manager, and the Regional Talent Acquisition Lead (if applicable) to understand and implement regional and global people strategies

People Development, Engagement and performance management

• Build a strong and motivated team, ensuring the right organizational structure and the right people are in place to foster positive team spirit and facilitate teamwork
• Actively engage with employees to enhance communication and their understanding of department goals
• Enhance the employee experience in line with the role level and the internal brand promise

Requirements

Knowledge, Skills, Training and Experience

• 4+ years of experience
• Strong attention to detail
• Good communicator
• Ability to handle conflict and mediate to achieve a timely and positive outcome
• Has an approachable and open style of communication
• Practical knowledge of Human Resource compliance and processes
• Collaborative and works well with remote teams
• Proactive and energetic
• High levels of integrity, trusted and able to exercise discretion