Project Coordinator at talentCRU

Job Description

The primary requirement for this position is the implementation of our client, facilitator and learner experience both on and off-site in line with signed off Client Service Level Agreements as well as COE project implementation plans / schedules. The role is responsible for operating within the confines of PMI’s Quality Management System which governs our accreditation and registration as a Skills Development Provider.

Qualification and Experience

• National Diploma NQF level 4 qualification            
• Project management skills and exposure to project management environment
• Experience in education, training and development
• Experience working with SETA's advantageous
• Administration experience in an education institution
• Working knowledge of MS office with strong Excel skills
• Own vehicle and driver’s license advantageous

Roles and Responsibilities

PROJECT SCOPING  AND MANAGEMENT

• Ensure that you, together with the COE and SDM, have met with the sales team and understand the required deliverables and time-frames of the agreed project
• Familiarise yourself with the project plan as finalised by the COE and ensure you are clear on your deliverables
• Ensure SLA compliance at all times
• Provide information with regards to the billing (supporting documentation)
• Keep the sales / COE teams informed of any developments on the project on a continuous basis
• Liasison with SMO, client, learners, COE staff, Quality Management ensuring all processes managed in line with our internal SOP and QMS process

PROJECT INITIATION

• Ensure learners meet the minimum requirements of the selected qualification by conducting pre-assessments and providing the Account Manager with a report of the results and recommendations
• Confirm and prepare venues and/or refreshments in accordance with project plan/SLA
• Support the region with regards to Learner Induction
• Ensure COE prepares relevant documentation within the required timeframes
• Ensure that learnership agreements are signed and supporting documentation is completed by the learners according to QMS requirements
• Complete Learner sign up and prepare all documentation in accordance with QMS requirements
• Interview facilitators selected by COE and advise on successful candidate

PROJECT COORDINATION

• Ensure learnership agreements are handed over to the Administrator to check and scan to COE
• Ensure administrator receives Induction register from COE
• Ensure administrator hands over attendance registers and learner material
• Collect and checking attendance registers before handing over to administrator
• Ensure leave forms are submitted and handed over to administrator where applicable
• Ensure administrator continuously updates QA files and learner POE’s
• Ensure that learner evaluations are received per workshop and handed over to the administrator 
• Receive and check PoE submissions and hand over to administrator for filling
• Ensure administrator scans results to relevant folder for COE to capture onto LMS

PROJECT MONITORING AND SUPPORT

• Support SDM with the project briefing of facilitator/assessor
• Provide learner and facilitator support on-going through the project
• Ensuring that learners attend all classes
• Ensure that coaching/facilitator reports are received per workshop and checked for learner progress
• Investigate and consult with learners at risk
• Check client reports provided by the COE before distribution to SDM if applicable
• Highlight areas of risk to managers to discuss with client
• Ensure portfolios of evidence are maintained to the highest standards at all times
• Receive Assessed and Moderated files back and check for completeness and quality of Assessment and Moderation done
• Delivering/submission of Documents to local Seta (Regional) when required
• Check portfolios of evidence as per the check-list to ensure completion and ascertain gaps prior to assessment being scheduled
• Action remediation sessions as requested from the COE

PROJECT CLOSE-OUT

• Action feedback on internal moderation from the COE
• Ensure adherence to SOP requirements
• Assist COE to prepare files for external moderation and external verifier where applicable
• Archive all documentation after external moderation

Closing Date: 29th, April 2022