Tour Leader, Southern Africa at Intrepid Travel

The world needs more Intrepid people: 

• Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that!  

Every day will be different, but every day you will:  

• Provide amazing customer service and travel advice – whether it's guiding a morning market exploration, organizing a hands-on craft workshop or arranging a home-cooked meal with a local family, you’ll create unforgettable moments that our travellers will never forget  
• Ensure the safety and well-being of your travellers, at times you will have to assist in difficult situations whilst remaining calm and professional. A traveller may lose their passport, need medical attention, or there may be a clash of personalities and you will be the first point of call  
• Host, lead and execute tours to budget, following the itinerary and fulfil your administrative duties  
• Be passionate about travel and share your love of it with our customers.  

To be considered you must have:  

• Recognised tour guiding qualifications relevant to the region. 
• Excellent communication skills in English, with proficiency in at least one other local language—additional languages are a plus! 
• Strong customer service skills, with experience in building rapport with a diverse range of travellers. 
• Extensive travel experience across Southern Africa and a passion for sharing your region’s culture, history, and landscapes. 
• Basic computer skills, including proficiency in email, Word, and Excel. 

What you need to know:  

• We are recruiting for Crew this April and training commences in May 2025. 
• This is a freelance contract position, which will give you flexibility in when and how you work however, great availability across peak seasons (June-October) is a must-have  
• You will need a valid first-aid certificate prior to starting with us 
• With extended hours, lots of walking and activities, and engaging with travellers, so, it’s important that you are prepared both mentally and physically for the challenge!  
• You’ll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time and some tours can span up to four weeks.  
• You will be running tours through Southern Africa & beyond,