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  • Posted: Oct 6, 2025
    Deadline: Not specified
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  • We partner with clients who look to us for sourcing talent across South Africa & EMEA. We specialize in sourcing outstanding sales talent from entry level to executive level. We collaborate with our clients to source talent across many job functions predominantly sales but also marketing, business analytics, compliance, regulatory, finance and supply cha...
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    Customer Sales Consultant- Hearing Aids | Cape Town

    Job Description

    • Our client is looking for highly motivated, independent, and empathetic customer consultants to grow their business within the South African market. Our client is well established and are a small team with big ambitions:  You’ll be joining their team with offices in Cape Town, working in a close-knit, start-up environment.
    • You will be responsible for guiding your customers through the full journey, from the first step (a detailed telephonic conversation) until they are 100% satisfied with their product. You will be given continuous coaching, support, and the tools you need to thrive, as we scale our South African business from start-up to market leader.

    Requirements

    Your responsibilities:

    • Provide the customers with detailed telephonic consultations, understanding the customer’s needs and lifestyle
    • Develop individual solutions based on the requirements of the customer
    • Provide knowledge and in-depth advice for hearing loss and hearing aids
    • Schedule appointments with customers and the partner providers (audiologists)
    • Build strong, trusting relationships with the customers and partner providers
    • Offer support, encouragement and troubleshooting throughout the customers’ entire hearing journey
    • Between 1-3 years background in healthcare or other consumer-facing sales (e.g. tourism, healthcare tech sales)
    • Previous experience meeting sales targets/goals/KPIs
    • Having the ability to sell while offering empathy and care
    • A desire to make an impact through both selling and customer service

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    Personal Assistant I Cape Town

    Job Description

    • We are seeking a highly organised and proactive Personal Assistant (PA) to provide dedicated support to a Director. This is a pivotal role that requires excellent communication, confidentiality, and time management skills, ensuring the smooth running of both professional and personal commitments.

    Responsibilities

    • Manage and maintain the Director’s calendar, including scheduling meetings, appointments, and travel arrangements.
    • Handle correspondence, emails, and phone calls on behalf of the Director.
    • Prepare reports, presentations, and meeting documents.
    • Coordinate and follow up on tasks, projects, and deadlines.
    • Assist with personal tasks and errands when required.
    • Act as a point of contact between the Director and internal/external stakeholders.
    • Organise and maintain filing systems, records, and office documentation.
    • Handle confidential information with discretion and professionalism

    Requirements

    • Minimum of 3–5 years’ experience as a Personal Assistant, Executive Assistant, or similar role.
    • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
    • Proven ability to manage complex calendars and travel arrangements.
    • Professional appearance and demeanor.
    • Relevant qualification or certification in Administration/Secretarial advantageous.

    Skills & competencies

    • Strong organisational and multi-tasking ability.
    • Excellent written and verbal communication skills.
    • High level of professionalism, confidentiality, and discretion.
    • Strong interpersonal skills with the ability to build relationships at all levels.
    • Problem-solving mindset with attention to detail.
    • Ability to work independently and manage competing priorities.

    go to method of application »

    New Business Development Specialist - Fintech | Sandton

    Job Description

    • Our Client is a South African fintech company, pioneering the future of payments.  They are passionate and collaborative team of developers, engineers, visionaries, techies, geeks and nerds!
    • They build products that make payments personal and rewarding for customers and merchants alike. They are on the hunt for talented New Business Development Manager or Merchant Acquisition Specialist with demonstrated sales, customer success and marketing experience at an intermediate level.  Previous experience in the hospitality/retail, fintech and corporate space will be advantageous.
    • This company is a is a remote working organisation however, on occasion, employees might be required to get together at a chosen location.
    • Preference will be given to candidates residing in Sandton area.
    • Your responsibility is to fill the pipeline with high-value merchants.
    • You will be the first point of contact for the company in the field - responsible for sourcing, qualifying, and onboarding new merchants that stand to benefit from the company's payments, marketing, and capital tools.
    • This is a revenue- generating, growth-driving role. You don't manage relationships. You open the door, get merchants live, and create the conditions for value added services to activate downstream. Every conversation you lead should convert into merchant revenue.
    • This is not a payments company - it's a dual-sided, big data marketing and lending platform, powered by proprietary QR codes, vouchers, and embedded partner services. 
    • You are not selling card machines. You are selling merchant growth. The MAS only gets paid when the merchant does - and that's the company's core proposition to every business owner.

    Lead Generation & Qualification

    • Proactively identify high-potential merchant leads through cold outreach, referrals, street activations, event networking, and local ecosystem mapping.
    • Qualify merchants based on the company's ideal partner profile: transaction volume, footfall, marketing potential, and category fit.
    • Segment and prioritise outreach across key verticals {e.g., hospitality, parking, laundromats, retail, food service) in alignment with regional plans.

    Commercial Pitching & Conversion

    • Present the company's core merchant proposition: "We only get paid when you do."
    • Clearly articulate the business value of acquiring QR codes, conversion-based vouchers, merchant-funded marketing, and digital capital solutions.
    • Handle objections confidently and close deals quickly. Escalate complex questions to the MGM or Ops team when needed, but don't defer - own the sale.

    Onboarding Execution

    • Ensure signed merchants are fully live within 48 hours of confirmation.
    • Brief the Merchant Growth Manager on the merchant's goals, vertical specifics, and anticipated marketing or capital needs.
    • Schedule POS onboarding and initiate all set up tasks with internal Ops. Ensure the merchant understands QR placement, signage, and next steps.

    Campaign Manager & Zoho Discipline

    • Keep Zoho updated with merchant activity, funnel stage, lead source, close date, and setup status.
    • Submit weekly acquisition metrics to your Merchant Growth Manager and participate in pipeline reviews.
    • Flag any bottlenecks or drop-offs between stages for course correction and territory optimisation.

    Regional Intelligence & Market Mapping

    • Maintain active awareness of your territory - understand who's launched, who's pending, and who's being poached by competitors.
    • Provide voice-of-merchant feedback to the Head of Merchant Growth and Marketing teams to shape GTM sequencing, pricing strategy, and in-market messaging.
    • Collaborate with Regional Growth Activators to align lead gen efforts with upcoming activations or regional blitz campaigns.

    Requirements

    • Solid experience in Sales, Customer Success, or Marketing
    • Fintech experience preferred
    • Strong business acumen and experience with payment products
    •  Ability to interact with merchants and knowledge of retail/hospitality industry
    • Familiarity with local retail/business offerings
    • Ability to work remotely
    • Ability to work remotely and drive active participation and activity completion in an online environment.

    Personal Attributes

    • Commercially driven, with strong outbound hustle
    • Fast closer who handles objections with confidence
    • Structured and accountable - lives in Zoho and Campaign Manager
    • Understands how to pitch growth, not just payments
    • Collaborative with Merchant Growth Managers, Ops, and Regional Growth Activators
    • Adaptable - comfortable with field work, roadshows, and street-level sales

    go to method of application »

    Customer Service Representative | MedTech | Cape Town

    Job Description

    • This position will report to the Customer Support Manager.

    Area of Responsibility

    • Processing of orders received through Orderwise, Surgicom and email within our Service Level Agreement of 24 hours;
    • Liaising with customers telephonically and on email;
    • Dealing with Sales Consultants regarding queries, requests, sales orders, kits etc.;
    • Releasing back orders, should it be requested;
    • Sending invoices of consignment orders received to the customer and the Sales Consultant;
    • Replace consignment stock used to customer;
    • Action movement of stock when collection/delivery was arranged;
    • Allocating stock for orders;
    • Preparing pro-forma invoices;
    • General administrative duties including regular filing;
    • Arranging collections and deliveries by completing the required template and sending it to Logistics to arrange;
    • Following up on collections and delivery requests;
    • Obtaining the necessary approval for credits to be passed;
    • Credits and re invoices to be done on the same day;
    • Booking out kits if required;
    • Assisting with after hours emergency call if required;
    • Removing consignment items invoiced from QWIX;
    • Investigating errors on QWIX transfers done by Sales Consultants;
    • Checking stock availability for Sales Consultants;
    • Applying transfers on QWIX;
    • Generating quotes 
    • Invoicing Government orders and invoice according to tender pricing;
    • Generating ROE list and submitting ROE’s monthly;
    • Removing and Invoicing items from WIP;
    • C6 Replenishment weekly.

    Requirements

    Qualifications

    • Grade 12 (Matric) is a minimum requirement;
    • A tertiary qualification would be a definite advantage.

     Experience required

    • Previous experience in Customer Support of at least 3 years is essential;
    • Experience in a Medical Environment preferable
    • Strong Communication Skills;
    • Managing consignment stock 
    • Coordinating stock transfers between hospitals
    • Medical device Industry background
    • Arranging overnight and same-day deliveries
    • Familiarity with the Orderwise and Surgicom platforms
    • Billing and replacing consignment stock
    • Loading orders for purchased stock
    • Following up with customers and representatives on delivery notes and orders
    • Processing stock transfers for consignment movements
    • Checking stock availability (advanced Excel skills are essential)

    Skills and Competencies

    • Proficiency in MS Office, specifically Excel (advanced); MS Word and Outlook is essential;
    • Proficiency in Syspro; (advantageous)
    • Excellent communication skills (verbal and written) especially in English;
    • Excellent organizational skills;
    • Good telephone skills;
    • Accuracy is essential;
    • Team player;
    • Ability to work under pressure and meet deadlines;
    • People skills;
    • Professionalism;
    • Energetic, focuses and committed to get the job done

    Method of Application

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