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  • Posted: Apr 17, 2026
    Deadline: Apr 30, 2026
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  • Rand Merchant Bank (RMB), a division of FirstRand Bank Limited, is a leading African corporate and investment bank and part of one of the largest financial services groups in Africa. We offer our clients innovative, value-added advisory, funding, trading, corporate banking and principal investing solutions. As the corporate and investment banking arm of Firs...
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    RAS Client Service Specialist - 12 Month Contract

    • This role entails providing high quality service to clients to retain and enhance the client experience, responding to queries sent via the relevant communications / messaging channels.

    Are You Someone Who Can:

    • Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application.
    • Provide customers with relevant information to keep them informed of products and service options.
    • Attend to client requests, incidents, and queries, acting speedily to reach resolution within the stipulated SLA, and capturing query details accurately for future reference.
    • Remain cognisant of other relevant benchmarking metrics to meet or exceed client expectations through service delivery.
    • Collate and produce relevant information in a timely manner for review.
    • Analyse dashboards/Management Information to identify trends within clients, and to inform possible improvements.
    • Provide required reporting to clients on a regular basis and on ad hoc occasions.
    • Implement findings from client satisfaction surveys to better manage client needs.
    • Adhere to and assist with the development of client retention policies.
    • Participate in a service culture, building rewarding relationships, proposing innovations, and allowing others to provide exceptional client service.
    • Maintain static data for existing accounts.
    • Open, modify and close clients’ Rand Accounts as required
    • Engage in the maintenance of current client accounts and prepare for the onboarding of new clients.
    • Provide clients with ad hoc daily cash prediction reports as required and assist clients with ad hoc audit confirmations.
    • Build and maintain professional working relationships with all stakeholders, displaying excellent abilities to initiate dialogue, listen, advise, influence, and negotiate to achieve win-win outcomes.
    • Initiate meetings with key stakeholders to track progress, manage expectations and ensure stakeholders’ requirements are delivered.
    • Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts.
    • Anticipates consequences and adapts problem solving based on continual feedback.
    • Implement, monitor and control business processes according to quality standards, policy, and compliance and governance requirements in area of accountability.
    • Ensure the development, alignment, mapping, and implementation of end-to-end processes aligned to the customer journey map.
    • Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy.

    You Will Be An Ideal Candidate If You:

    • have a relevant diploma qualification
    • have 4-5 years’ experience in Client Service Support and Delivery
    • have 4-5 years’ experience handling domestic and cross-border payments
    • have strong understanding of SWIFT payment structures

    Deadline:18th April,2026

    go to method of application »

    Platform Head (PAQT - Pricing & Quantitative Technology)

    Purpose:

    • The Global Markets Technology PAQT Platform Head will lead a team of Functional and Technical Specialists, DevOps engineers, Developers and quantitative Analysts that provide technical solutions to the front office, market risk , credit risk and quantitative analytics teams through the delivery and management of an ecosystem comprised of multiple systems. These include XVA calculations, exotic and structured trade booking and lifecycle management, calculation of various risk measures such as par risk and risk limits and pricing. These functions are provided across all asset classes. The role will be delivery and management focused.

    Overview of the Position

    • The role will report directly to the Markets CIO : Structured Solutions.

    Are you someone who can: ​

    The key responsibilities of the role are:

    Team Leadership and management.

    • Delivery of business value through an agreed platform roadmap.
    • Stakeholder relationship management & partnership.
    • Partnering with business to enable growth and efficiencies through technology.
    • Technical analysis and design of solutions to delivery on the defined roadmap.
    • Overall responsibility for software lifecycles / development & deployment processes covering both vendor and in-house systems.
    • Overall responsibility for effectiveness of teams and the processes that they adopt.
    • Ensuring the sustainability of the platform through the establishment of proper support & technical monitoring.
    • Collaboration with business managers to ensure clear business prioritisation of work.
    • Coordination of work across teams to ensure smooth handoffs and coordinated delivery.
    • Vendor and Partners relationship and delivery management.
    • Self and team time management.
    • Alignment of development roadmaps of across Markets Platform Teams.
    • Involvement in incidents to ensure a timely and effective resolution as well as ensuring appropriate root cause analysis completed and subsequent findings implemented.

    Management and Leadership:

    • Responsible for resource management and the allocation of work based on priorities for the platform as a whole including support and development work.
    • Performance management and career development of team members where appropriate.
    • Ensure that the requirement for technology improvements to existing platforms and toolsets are prioritized e.g. Upgrades and Maintenance tasks.
    • Liaise and maintain healthy working relationships with the various RMB Divisions / Departments e.g. GM Market Risk, PM’s, Administrators, Infrastructure, FNB, architecture function across various areas of the enterprise etc.
    • Develop a partnership with the various business owners thereby ensuring alignment of expectations, delivery and value creation.
    • Facilitate and own the prioritisation process as it relates to the platform roadmap.
    • Manage geographical distributed team.
    • Manage numerous vendors and suppliers
    • Proactively manage the talent pipeline to ensure the long term skills availability within the team

    You will be an ideal candidate if you have the following:

    Qualifications and Experience:

    • A graduate qualification in Mathematical Finance, Engineering or Technology – combination an advantage
    • 10+ years’ experience in a variety of management technical roles managing teams preferably within a Global Markets environment
    • Strong understanding of multiple asset classes and banking products and how they are executed.
    • Knowledge of XVA and structuring in a global markets context is very advantageous.
    • Understanding of technical integration tools like Control M, Tibco, Informatica, Reporting tools,.
    • Good understanding of Agile work methods
    • Good understanding of project/program management.
    • Strong stakeholder management skills and networking
    • Strong technical background covering architecture, integration, data warehousing, API’s. Trading Technology Experience an advantage

    General Requirements:

    • Keep abreast of changes within the finance industry to ensure that all relevant market and regulatory impacts and changes are planned for and adopted.
    • Proven track record in delivery of projects, production and in managing teams
    • Ability to supervise implementations
    • Good teamwork and motivation skills
    • Strong interpersonal skills to drive strong stakeholder engagement
    • Ability to be hands on technically where needed

    Deadline:28th April,2026

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    Software Developer (PAQT)

    • The Software Developer role is responsible for software development, maintenance, testing and production support for the front office suite of applications within Markets.

    Are you someone who can do the following: ​

    • Develop, test, and maintain scalable, reliable, and high-performance applications using Java and C#
    • Have a keen interest in architecting solutions
    • Resolve problems with software and respond to suggestions for improvements or enhancements
    • Troubleshoot production problems relating to software applications
    • Collaborate with IT and Business Stakeholders to understand requirements
    • Document work and demonstrate implemented solutions to the team
    • Be able to align communication with internal clients to identify needs and evaluate alternative business solutions
    • Suggest areas for improvement in internal processes along with possible solutions and demonstrate POCs
    • We are an Agile team with backlog grooming, sprint demo, prioritization, and sprint planning ceremonies held in two-week cycles
    • Delivery of work is targeted and planned quarterly, with a mix of Business-As-Usual (50%) and project work (50%)
    • Development and analyst teams subscribe to a 5-day support and standby roster at a rotational basis of 2-3 week cycles
    • Our support is handled in two shifts (7am – 2pm being morning, and 2pm – 6pm being afternoon, thereafter is standby until the next day) ensuring smooth systems operations and dealing queries
    • In-office at RMB Sandton offices – Mandatory attendance for at least two days a week with the whole team during core business hours and
    • In-office meetings – Candidate will be expected to attend in-person meetings as and when required.
    • Working from home – Candidate will be required to be 100% online and available within the core business hours, or alternatively arrange to be in the office

    MINIMUM EXPERIENCE REQUIREMENTS

    • Minimum of 3 years technical work experience in a team environment as a software developer
    • Basic understanding of fundamental programming principles (SOLID, Design Patterns, etc.)
    • Solid Java experience, working extensively with J2EE and Spring frameworks
    • Solid C# experience, working mostly with .Net and .Net Core frameworks
    • Experience working with relational (MSSQL, Oracle, PostgreSQL) and no-SQL (MongoDB) databases
    • JavaScript development experience, working with Angular or React frameworks is a plus
    • Basic experience working with CI/CD tools (Git, Jenkins, Nexus, TeamCity, SonarQube, etc.)
    • Basic experience working with server application software (JBoss WildFly, Apache Tomcat, Microsoft IIS)

    PREFERRED EXPERIENCE REQUIREMENTS

    • Minimum of 3 years technical work experience in a team environment as a software developer
    • Experience with Docker and Docker orchestration frameworks
    • Experience with TeamCity for CI/CD automation and Jenkins for batch process automation
    • Experience with Azure Cloud and basic understanding of cloud technology concepts
    • Basic experience in python development
    • Experience working in and understanding of the Agile methodology, tools and principles
    • Experience working in the trading and investment banking sector is a plus

    EDUCATION REQUIREMENTS

    • A qualification specializing in software development
    • A Bachelor’s degree in Computer Science or related discipline, or equivalent work experience and technical training

    Deadline:28th April,2026

    go to method of application »

    Systems Analyst (Securities Financing)

    • To liaise with Business Analysts, development teams, business users, project teams and vendors to provide end-to-end production and project support for all applications in production to ensure the smooth running of day-to-day activities and to optimise the efficient performance of the applications and related processes.

    Are you someone who can do the following: ​

    • Assist in providing input into the budgeting process, and track spending against agreed objectives
    • Assist in promoting the use of a shared infrastructure and application roadmap to reduce costs and enhance information flows
    • Ensure roadmaps have appropriate targets and are validated against business objectives
    • Partner with business and technology lead domain experts to elicit and translate business requirements into suitable technology solutions
    • Develop roadmaps in line with stakeholder needs best practices and RMBs change process
    • Coordinate and facilitate annual working sessions for the roadmap to add change or remove initiatives
    • Ensure roadmaps align BT priorities with business partner needs that they include appropriate targets and have been validated against business objectives
    • Build professional trusted advisor relationships with key stakeholders displaying sound abilities to listen, advise, influence and consult at all levels
    • Liaise with various business stakeholders to provide information and assist with queries
    • Communicate proactively to manage expectations
    • Manage and deliver on projects and provide feedback thereon
    • Manage project resources to ensure delivery
    • Act as an internal consultant during the design and execution of solutions that cater for specific business requirements, and advise management on best practices
    • Assist BAs and Architects to translate strategic decisions into business solutions
    • Participate in building a longterm infrastructure roadmap for all IT systems architecture
    • Adhere to all processes within the system development lifecycle and ensure that a consistent framework is applied across the business
    • Develop and prepare documents for the design of solutions that meet system and security requirements
    • Participate in producing requirement specifications, technical documentation test packs and training material
    • Demonstrate pride in the organisations brand services and products by consistently delivering on the brands promise
    • Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
    • Stay relevant and up to date with legislations and new developments
    • Maintain a positive attitude and respond openly to feedback
    • Handle stress in ways that do not negatively impact others
    • Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards
    • Take ownership of personal career development leveraging formal and informal opportunities
    • Read situations and organisational realities
    • Set aside personal agenda for the greater good
    • Act in an ethical transparent and morally defensible manner including highlighting unethical practices
    • Share debate and communicate learnings
    • Flag and debate issues constructively
    • Promote a friendly cooperative climate

    Deadline:29th April,2026

    go to method of application »

    Prime Broking Client Service Specialist

    The purpose of the role is as follows:

    • An opportunity is available within RMB’s Global Markets, Prime Services division for an Equities Prime Broking Client Service Specialist, working in the Sandton office.
    • The position is an outstanding opportunity for a strong and ambitious individual to gain exposure to multi product, multi asset class instruments (equities, equity derivatives, futures, currencies (spot and derivative), commodities and fixed income ) and to assist in developing the businesses of Equities Prime. The role requires sound technical knowledge and interaction with internal and external stakeholders on a number of fronts.

    Are you someone who can do the following: ​

    • Building and maintain strong relationships with external clients.
    • Identifying strategic opportunities for the prime broking business in different jurisdictions.
    • Evaluating and recommending continual improvement of processes and procedures.
    • Processing settlements over client accounts through SMART and replicating this into Geneva.
    • Liaising with key ops reconciliation personnel regarding bookings, unallocated deposits etc.
    • Running of daily client admin reports off Geneva (Knowledge of this system not essential).
    • Running daily client P& L reports and regular liaison with other product houses regarding these reports.
    • Confirming and reconciling trades booked versus the various underlying systems.
    • Monitoring of collateral on all equity products.
    • Strong corporate action knowledge
    • Reconciling of daily margin calls (Equity Swaps, Futures and Sec Lending collateral calls) into the relevant client accounts on Geneva.
    • Reconciling daily transfer to / from money market accounts to futures accounts.
    • Processing foreign settlements within sub-Saharan Africa and Internationally (USA, AUS, London etc).
    • Daily cash reconciliations between SMART and Geneva for equity related products.
    • Assist with the KYC and FICA of new clients / segregated portfolios.
    • Maintain strong relationships with other service providers – administrators, fund of funds, etc.
    • Assist with and ultimately take ownership of the Dividend Withholding tax reclaim process – work closely with client, administrator and RMB Custody.
    • Work closely with the Fixed Income Prime Broking, Futures Clearing RMB Custody and Securities lending teams.
    • Continuous evaluation of processes and provision of recommendations to enhance operational efficiency.
    • Tackle various projects within the Prime Broking and assist in developing enhancements to this solution.

    You will be an ideal candidate if you have the following:

    • Qualifications such as BCom, CA, or CFA and courses attended in Financial Market instruments would be a distinct advantage. S/he must have a good understanding of financial markets.

    Deadline:29th April,2026

    go to method of application »

    Data Scientist

    • To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, using advanced analytics technologies, to address business opportunities and problems and implement business strategy.

    Are you someone who can do the following:

    • Identify optimal solutions tailored to specific scenarios, focusing on flexible delivery and customisation for efficiency.
    • Support localisation and integration of model policies, standards, governance, and analytics.
    • Comply with modelling frameworks and ensure ethical data use according to privacy and sensitivity guidelines.
    • Implement and uphold privacy requirements, laws, and policy; report privacy-related incidents appropriately.
    • Collaborate with stakeholders to create delivery plans, define metrics, and address business information needs.
    • Analyse data to uncover new opportunities for commercialisation and revenue generation.
    • Translate technical data into actionable business insights within approved architecture.
    • Assess data quality and availability to inform management decisions.
    • Develop core analytical capabilities using advanced statistical and econometric techniques.
    • Work with various departments to optimise data use for operational results.
    • Contribute to analytical projects and serve as a subject matter expert.
    • Build models to recommend process optimisations for cost savings, revenue, and efficiency.
    • Document, audit, and implement models for business needs.
    • Manipulate and analyse data proactively to ensure reliability and meet future business needs.
    • Apply statistical methods and technical concepts for experimentation and decision-making.
    • Use machine learning algorithms, automation, and predictive modelling in open-source platforms like R or Python.
    • Model complex abstractions and apply pattern recognition for deep learning research.
    • Program statistical models and productionize them as applications.
    • Conduct text analytics on unstructured data for business insights.
    • Employ data wrangling principles to improve data quality.
    • Resolve enterprise-level problems by collaborating with engineers and product managers and applying suitable methods.
    • Visualise data findings for varied audiences using effective graphical formats.
    • Maintain and regularly update models for ongoing relevance and accuracy.
    • Use analytics to enhance customer experience, identify monetisation opportunities, and suggest improvements.
    • Validate, interpret, and present analytic reports and findings.
    • Mentor junior analysts and foster a culture of sharing insights and continuous improvement.
    • Build collaborative relationships to share knowledge and achieve productivity gains.
    • Participate in specialist communities and contribute to organisational learning.
    • Develop and monitor budgets aligned with operational plans, reporting on variances.
    • Engage in cross-functional support and manage expectations through relationship-building.
    • Ensure compliance with statutory, legislative, and corporate governance standards.
    • Maintain expertise in relevant legislation, industry best practices, and internal compliance.
    • Support governance and compliance processes, identifying and mitigating risks.
    • Formulate business questions and select appropriate analytics models.
    • Source and prepare data for analysis based on business requirements.
    • Develop and implement advanced mathematical and analytical solutions to enhance business outcomes, reduce risk and costs, and facilitate strategic decisions.

    You will be an ideal candidate if you have the following: ​

    Qualifications

    • Minimum qualification: B. Degree Mathematical Sciences, Statistics, Engineering, Computer Science, Econometrics, Physics or Actuarial Science
    • Preferred qualifications: Honours/Master’s Degree

    Experience and Skills

    • 5+ years’ experience in a Senior Data Science role in a data environment, of which 1 to 2 years ideally at a at junior entry management level
    • Previous experience with AI or platform-driven change initiatives is highly desirable.
    • Proven history of successful AI and process automation implementation.
    • Strong skills in stakeholder management, communication, and problem-solving.
    • Demonstrated ability to deliver advanced analytics and AI solutions, solving client issues with data-driven advice.
    • Proven proficiency in data management, advanced analytics, artificial intelligence, technology platforms, and awareness of emerging industry trends.
    • Promotes effective teamwork and collaboration between global and regional teams to accomplish common objectives
    • Has a strong interest in advanced analytics and technology, with a passion for leveraging tech-driven solutions
    • Shows a keen interest in learning about emerging technologies, applications, and creative solutions, approaching each with curiosity and enthusiasm

    Deadline;30th April,2026

    go to method of application »

    Credit Analyst IFS

    Job Description

    • To identify and report all breaches per credit limits and take specific action to address the breaches.
    • Manage the planning, execution and governance for new and annual credit reviews/ratings and deal transactions.
    • Review and quality control submissions by Credit Analysts or more junior team members to the relevant investment committees.
    • Assess new transactions where Credit risk is   undertaken.
    • Engage with deal teams on complex deal transactions around structure, covenants, and pricing.
    • Interact with relevant Legal counterparts to ensure that Legal agreements are concluded for all transactions where credit risk is taken.
    • Review of exposure limits, ratings, and systems for Credit exposures.
    • Ensure team compliance with the bank’s credit risk framework, loss given default (LGD) models and prudential limit guidelines.
    • Work closely with the Head of Credit Research in the management and reporting of breaches in terms of concentrations and risk limits.
    • Attend, interact, and provide input at relevant forums and committees related to Credit Risk.
    • Participate as a voting member on the assigned credit committee.
    • Recommend practices to optimise credit processes and “ways of working”.
    • Provide key stakeholders with pro-active research insights into trends, market risk appetite, issues, threats, and opportunities in all credit portfolios.
    • Share insights across the Ashburton business and risk cluster in respect of counterparties where Credit exposure is taken.
    • Partner with business clusters to maintain credit losses, profitability and other credit risk exposures.
    • Work in collaboration with Portfolio Managers, to ensure alignment in thinking about credit exposures.
    • Provide insight and optimise problem management processes with risk prone investments on the surveillance and watchlist.
    • Facilitate the understanding for the suitability of instruments for specific portfolios in accordance with their mandates.
    • Propose strategies for managing identified risks in credit.
    • Ensure the analysis, identification and mitigation of counterparty exposures and mitigations through detailed knowledge of environmental factors.
    • Maintain a detailed knowledge of critical key macro environmental impacts and inter-relationships e.g., jurisdictional compliance, sector developments, regulations, financial markets, and country risk.
    • Understand and apply/translate the critical micro-environmental impacts and relationships e.g., company performance trends, financial data, debt profile, gearing, projected cash flows, and operations.
    • Manage credit risk metrics that are identified via risk dashboards and reporting.
    • Provide technical support in the implementation of a credit limit monitoring system with Risk and Operations.

    Deadline:22nd April,2026

    Method of Application

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