Current Vacancies at Beekman Group

The following role is required on one of our established properties: Supervisor responsibility of a Food & Beverage division.

Key Performance Areas:

• Oversee all restaurant operations to ensure that the restaurant runs smoothly
• Ensure staff is working together as a team to ensure optimum service and that guest needs are met
• Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties
• Department revenues, welfare, training, expense control, operating equipment, direct costs and other expenses in order to achieve set budgets
• Monitoring and control of all food and beverage results inclusive but not limited to food, beverage, operating equipment and operating supplies and trading summaries
• Maintaining Service Standards in all F&B areas relating to management
• Revenue control and management
• Efficient, effective communication between all stake holders
• Manage workplace relations through adherence to the relevant legislation and internal policies and procedures
• Ensure that the department procures the best quality raw material and cost effective equipment
• Procurement & control of certain consumable & non consumable stocks and assets including the conducting of regular stock takes
• Dealing with guest queries, requests and complaints and management of guest relations

Preference will be given to a candidate who comes from a resort background.

Requirements:

• Proven F&B Supervisor experience and a history of experience in the Hospitality industry
• Proven management skills including: Guest & Staff relations and administration, Management of revenue streams, Budgeting and Financial experience
• Excellent understanding of all aspects of Hospitality Operations
• Computer literacy skills including: Excel and Word
• Desire and ability to work in a fairly remote location
• Ability to work under pressure and without supervision
• Attention to detail
• Proven communication skills
• Ability to work normal hospitality hours including shifts, overtime, working weekends and public holidays
• Own transport and a valid driver’s license essential

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The Operations Manager is responsible for the efficient running of the resort as a whole, including all areas of operations and onsite finances. The Operations Manager reports to the Resort Manager.

Key Performance Areas:

• The standard of maintenance at the resort must be in accordance with current industry expectations and improvements must be undertaken constantly.
• Resort stock and assets must be controlled, and the stock usage must be cost effective.
• The budgetary requirements must be adhered to.
• A high standard of cleanliness must be maintained.
• Efficient duty rosters must be distributed to all employees and monitored.
• Staff performance must be evaluated and maintained/improved.
• Any employee, whose duties include handling of money or Company assets, will be held accountable for any shortages, losses or excesses.
• Assume overall responsibility for all Food & Beverage outlets, Convenience Stores, Adventure Activities, Day Spa and Liquor store where applicable.
• Maintain healthy relations with all outsourced operators.
• Effectively delegate various responsibilities to the relevant senior management whilst maintaining overall accountability to the Resort Manager.
• The Operations Manager deputizes for the Resort Manager in his/her absence.

Position Requirements:

• 3 – 5 years’ experience in a Resort or General Manager Position
• Previous experience with Timeshare
• Must have HR & IR experience to deal with staff
• Excellent communication skills
• Be deadline orientated & have the ability to work under pressure
• Excellent decision making skills
• Un-endorsed Code 08 driver’s license
• Excellent interpersonal skills
• Above average computer literacy
• General maintenance knowledge / background
• Food & Beverage and Front Office is essential and Health spa experience beneficial

Person Requirements:

• Analytical
• Competitive
• Dynamic
• Performance driven
• Self-Starter
• Excellent interpersonal and communication skills
• Attention to detail

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Key Performance Areas:

• The successful candidate will be responsible for resolving member queries, both written and verbal in compliance with agreed service level standards
• Maintain call rate standards.
• Consult with members face to face.
• Member cancellations and retentions.
• Perform various administrative and general office duties.
• Highly detail-oriented, organized, and methodical with excellent follow-up to meet customer expectations and deadlines.
• Provide front-end support to Member Services in resolving member queries in compliance with agreed service delivery standards.
• Adherence to Online Reputation standards.

Person Requirements:

• Matric essential
• Leisure industry knowledge is preferable.
• Flexible working hours and overtime if and when required.
• Customer Services and Call Centre experience.
• Working knowledge of social media and online booking channels is preferable.
• Excellent verbal and written communication skills
• Ability to deal with members in a professional and courteous manner.
• Above average computer literacy
• Ability to work under pressure.
• Ability to work independently, and as part of a team.

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Key Performance Areas:

The position is to administer treatments and sell products in accordance with the company’s procedure and standards.               

Position Requirements:

• Minimum 2 years working experience in the industry
• Recognised beauty therapy qualification
• Good interpersonal skills
• Computer skills
• Performing various administration duties
• Must be prepared to work weekends and public holidays       

Person Requirements:

• Dynamic
• Performance driven
• Self Starter
• Excellent interpersonal skills
• Excellent communication skills

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Key Performance Areas:

• Assist and draft stories / scrum documents in collaboration with Business Stakeholders and Product Owner, including attending / participating in product refinement meetings
• Work as part of the Scrum Development Team, with all the Developers and the other Testers
• Ensure the Development Team understands the requirements of the stories
• Execute Testing as required. Facilitate UAT Testing
• Check DVT Failure report and ensure developers to work on errors
• Manage / Check 25% logs
• Assist with Report Designer changes.

Requirements:

• Certified Scrum Master
• Project Management Skills
• Efficient Microsoft Suite Skills
• A sound working knowledge & understanding with all areas of software development & testing: coding, integration, functionality, standard compliance, UI, security, performance, etc
• Proven skills & experience in test development, test planning, test execution, defect management, test efficiency.
• Experience with various testing standards, guidelines, procedures, methods, tools, etc. & familiarity with Unit Testing. Skills in problem solving (including project development issues), ownership of quality issues, cross-group collaboration.
• Excellent organized, methodical approach, with high attention to detail,
• Good interpersonal skills.
• Excellent communication skills (written & verbal).
• Agile with Scrum
• Test studio experience will be an advantage

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Key Performance Areas:

• Online reservation support (written & telephonic)
• Assist in the delivery of hotel/resort revenue and profit growth by maximising revenue through effective pricing strategies, implementation of achievable revenue plans and production of historical data.
• Maximise room revenue through both average room rate and occupancy percentage through efficient Revenue Management processes
• Maintain all pricing within PMS and third party distribution channels
• Ensure correct rate positioning is achieved across all market segments
• Complete regular analysis of competitor rates & developments
• Develop and maintain relationships with both existing and prospective third party distribution accounts
• In conjunction with Marketing, provide special offers and information for various media channels
• Complete and monitor monthly forecasts
• Keep an up to date knowledge of the marketplace / demand generators
• Special projects
• Weekly and monthly reporting

Position Requirements:

• Matric essential
• Analytical
• Experience in online connectivity via various booking channels advantageous
• Timeshare and or points-based club experience advantageous
• Experience in revenue management
• Excellent verbal and written communication skills in English
• Computer literacy (Excel required preferably advanced)
• Ability to multitask and work under pressure
• Ability to plan, organise and adhere to deadlines
• Ability to collaborate and build effective relationships at various levels and across different roles in the organization

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An opportunity has arisen for a candidate to work with the Company on an intern basis. This will ideally suit a candidate who has just completed a relevant tertiary qualification and is seeking work experience, or is studying towards the relevant tertiary qualification.

Requirements:

• Completion of a Relevant Degree
• Organizational skills
• Accuracy
• Analytical ability
• Problem solving/decision making
• Good communications skills
• Ability to work under stress and meet deadlines, both foreseen and unforeseen.

Tertiary Qualifications required:

• Bachelor of Computer Science, Diploma in Systems Development, Software and Application Development Certification; Introduction to Web & Graphic Design; Diploma in Network Systems; Microsoft Certified Solutions Developer; B Tech Information System