Fresh Jobs at The National Gambling Board

Reference Number: NGB/001-2024 

 STRATEGIC OUTCOMES 
The strategic outcomes stated below straddle and apply across all positions within the NGB. Successful incumbents will be required to execute their functions in consideration of the following strategic outcomes: 

• Account for and identify all legal gambling machines, devices and owners, licensed juristic and natural persons and excluded persons; 
• Economic transformation and increased participation of Historically Disadvantaged Individuals in the mainstream gambling industry; 
• Effectively monitored PLA compliance with gambling legislation; 
• Facilitated S16 confiscation of proceeds from illegal gambling activities; 
• Effectively monitored socio-economic patterns of gambling activity within the Republic; 
• Uniformity of legislation in the gambling industry; and 
• Broad-based public education 

PURPOSE
The position will be responsible for overseeing all aspects of technology within the NGB. This includes developing and implementing technology strategies, managing the IT infrastructure, ensuring compliance with regulations and driving innovation within the gaming industry. 

  KEY PERFORMANCE AREAS 
Strategy Development and Implementation 

• Strategic management of the Office of the Chief Technology Officer (OCTO) division in order to ensure alignment with international best practices, trends and methodologies. 
• Developing divisional strategic and operational plans. 
• Provide leadership and direct implementation of the division’s strategy. 
• Ensure effective co-ordination of divisional strategic planning events and processes to ensure alignment with planning cycles. 
• Develop norms and standards for ICT in the gambling industry. 
• Develop strategies on how to respond to technological advancements in the gambling industry e.g. online gambling, fixed odd betting terminals, electronic bingo terminals, development of monitoring / management systems in the gambling industry and cryptocurrency etc. 
• Develop and execute a comprehensive technology strategy aligned with the NGB's Strategic objectives. This includes identifying opportunities for technological advancements, assessing risks, and making informed decisions. 
• Monitor changes or advancements in technology in the gambling industry for enhanced and effective oversight pertaining to gambling machines, devices, software and games. 
• Stay abreast of relevant laws, regulations, and industry standards related to technology and gambling. Ensure that the technology practices and products in the South African gambling industry comply with all applicable regulatory requirements, including data protection and security standards. 
• Collaborate with other executives to align technology initiatives with overall NGB strategic objectives. 
• Providing appropriate divisional input into the NGB’s strategic plan. 
• Ensuring the development of an appropriate and approved business plan for the division. 
• Ensures the development, initiation, maintenance and review of policies, and oversee the implementation in the division’s to serve as the framework within which to operate. 

Service Delivery Management 

• Project and contract management of the implementation of the National Central Electronic Monitoring System (NCEMS). 
• Stay abreast of emerging technologies such as blockchain, artificial intelligence, and virtual reality, and assess their potential applications in the gambling industry. 
• Ensures availability of NCEMS and National registers. 
• Oversee the development, implementation and maintenance of all projects relating to the entire technology infrastructure of the NGB including NCEMS and National Registers. 

Stakeholder Management 

• Manage stakeholder satisfaction and implement strategies for continually improving stakeholder satisfaction within the industry. 
• Identify areas of stakeholder vulnerability and develop corrective action plans for resolution of problematic areas. 
• Establish and maintain strategic partnerships with key stakeholders in order to ensure implementation of programmes (i.e. State Information Technology Agency, Provincial Licencing Authorities and other government entities). 

Monitoring, Evaluation and Reporting 

• Monitor the performance of the NGB against the business plan and introduce corrective actions where necessary. 
• Ensure compliance with integrated performance reporting systems. 
• Develop interventions for improved performance of the NGB against strategic objectives, targets and goals. 
• Ensure all necessary reporting and accounting responsibilities of the division is carried out efficiently and in accordance with the set timelines for reporting.
• Drives achievement of division’s targets through effective monitoring and guidance. 
• Submits performance progress reports to input into the National Gambling Board’s Annual report. 

Budget Management 

• Analyses the business plan to determine the financial requirements. 
• Obtains the budgetary prescriptions from the Finance Division. 
• Determines financial allocations in accordance with deliverables. 
• Submits budget for approval in accordance with policies and procedures. 
• Monitors expenditure against budget and ensures spending occurs within budgetary limits.
• Peruses monthly expenditure statements from Finance and addresses anomalies. 
• Explores opportunities to reduce costs. 
• Oversee contract management for NCEMS and National Registers. 

Human Resource Management 

• Sets performance objectives for the Division and ensure they are cascaded into performance agreements of subordinates. 
• Ensures that all employees have signed performance agreements. 
• Monitors and measures performance quarterly by conducting employee appraisals. 
• Identifies areas of development and draws up action plans to address poor performance. 
• Ensures ongoing training and development of employees. 
• Addresses employee relations matters fairly and promptly. 

Risk Management and Governance 

• Ensures that there is a clear assessment of Information Security and Information Technology risks and that appropriate mitigating priority action is being taken on NCEMS. 
• Ensure that there is clear regulatory compliance and oversight. Design and deploy systems for monitoring and analysing gambling activities to detect violations, fraudulent behaviour and patterns of problem gambling. 
• Identify technology related risks that could impact the regulation of gambling. 
• Ensure compliance and develop risk management processes. 
• Exercise cross functional governance to achieve a consistent and transparent approach to technology infrastructure and processes, information and reporting. 

Records Management 

• Ensure that records management is performed in accordance with NGB approved file plan and electronic document management. 

MINIMUM JOB REQUIREMENTS 
Qualifications

• Bachelor’s Degree in Information Technology / Electronic Engineering / and/ or Computer Science from a SAQA recognised institution. 
• Certified Information Systems Auditor (CISA) and or Certified Information Security Manager (CISM) certification will serve as an advantage. 

Experience

• Experience in the gambling industry with at least six (6) years in a senior technology management role. 
• Ten (10) years relevant management experience in an ICT environment within the gambling industry. 

Competence and skills 

The appointee must have the following skills: 

• Contract management. 
• Change management. 
• Relationship Management. 
• Project Management. 
• Critical Thinking. 

The appointee must have the following knowledge:

• SANS 1718 Technical Standards. 
• National Gambling Act, regulations and other relevant legislations. 
• Gambling Industry compliance requirements and best practices. 
• Promotion of Access to Information Act (PAIA). 
• State Information Technology Act (SITA Act). 
• Public Finance Management Act (PFMA). 

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PURPOSE

• To conduct research by analysing and reporting on data collected through qualitative and quantitative methods to guide strategic initiatives / interventions in relation to the regulation of gambling in South Africa. 

KEY PERFORMANCE AREAS 
Provide strategic leadership on the development and management of strategy with regards to research in the NGB 

• Provides strategic leadership on the development and management of Gambling industry research strategy, policies and implementation plan. 
• Provides strategic leadership for research and determine the research agenda for the NGB. 
• Provides guidance in research best practice, norms and standards and provide recommendations and advise to the National Gambling Policy Council. 
• Provides strategic leadership on the management of research, trend analysis methodologies and systems. 
• Provides strategic leadership on the ensuring that research related to the work of the NGB is conducted to develop the economic research strategy for all Provincial Gambling Boards. 

Research Analysis and Reporting of Information in the Gambling Industry 

• Manages research projects in order to guide the process from inception to completion. 
• Conduct primary and secondary data analysis on key research projects. 
• Determine methodology to conduct surveys and data collection, and conduct surveys. 
• Conducts desktop research to establish and report on international benchmarks of gambling markets. 
• Reviews international benchmark reports on gambling markets and determines the performance of the South African gambling market in relation to international benchmarks. 
• Identifies research needs for the National Gambling Board (NGB) from benchmarks and provides guidance on transformation initiatives. 
• Designs and develops research methodologies and analysis techniques for both qualitative and quantitative methods. 
• Compiles and reviews analysis reports on the gambling industry in terms of National and Provincial Licencing Authorities PLA) (i.e. gambling statistics, market share and market conduct) to provide a holistic overview of the South African gambling industry. 
• Identifies strengths, opportunities, weaknesses and threats to economic development, B-BBEE compliance and transformation in South Africa. 
• Develops the annual report with a focus on market share and national gambling statistics applicable to those gambling modes regulated by the National Gambling Board for the financial year. 
• Provides annual updates on the socio-economic patterns of gambling activity and important developments in the internal and external environments in which the National Gambling Board operates. 
• Enables gambling sector knowledge to ensure proper development and execution of research information in the sector. 
• Provides regular and detailed analysis of research reports to the dti for identification of matters for legislative consideration. 
• Provides thought leadership by writing articles and publishing papers relevant to the gambling industry. 
• Provides authoritative advice based on research findings to the Minister and the NGPC in terms of the National Gambling Act. 

Economic Analysis 

• Analyses and reports on information on the gambling industry in terms of National and Provincial Licencing Authorities PLA) (i.e. gambling statistics, market share and market conduct). 
• Conducts macroeconomic analysis of gambling industry developments and undertakes quantitative analysis of time series gambling data and trends in gambling industry. 
• Analyses data using mathematical models and statistical techniques and prepares reports, tables and charts that present research results. 
• Develops and forecasts future gambling industry trends using econometric modelling techniques and analyses and provides economic advice on developments that are affecting the gambling industry. 
• Develops a database for the storing, manipulation, documentation and sharing of statistics and ensures updated, preservation, and integrity of data on gambling sector performance. 
• Provides economic insight on performance of gambling in South Africa. 
• Maintains good working relations with stakeholders to ensure openness to engagement on research input. 
• Ensures adherence to quality standards and reviews project deliverables regularly through tracking and analysis. 
• Evaluates and integrates information in relation to the impact of current socio-economic development models and potential changes in the gambling industry. 
• Prepares and publishes research papers / bulletins / articles / reports for dissemination within and outside the NGB. 

Gambling Sector Performance and trend analysis 

• Monitors and compiles reports on gambling sector performance in terms of market conduct and market share and identifies strengths, opportunities, weaknesses and threats to the economic development, B-BBEE compliance and transformation. 
• Collate and compile required data on modes of gambling. 
• Develops a database for the storing, manipulation, documentation and sharing of Casino, Betting, Limited Payout Machine and Bingo statistics and ensures updated, preservation, and integrity of data on gambling sector performance. 

Research Administration 

• Establishes learning and information-sharing networks with stakeholders providing information, research data and knowledge on the gambling industry. 
• Coordinate and respond to general economic/statistical queries on behalf of the organization. 
• Provide information service to other sections within the NGB and also coordinate and distribute gambling sector performance documents. 
• Build strategic relationships and networks with relevant counterparts in international forums. 
• Provides inputs on policy reforms in terms of the National Gambling Act. 
• Provides input into statutory reports and Parliamentary enquiries. 
• Assists in the compilation of strategic management research reports. 
• Coordinates and sets up research seminars, workshops and other research projects. 
• Gives input into the research budget. 
• Oversees the maintenance of a resource centre on all documents, products and reports collected, used and developed by the department. 
• Provides accurate and timely reports related to current status of all research projects and quarterly performance reports on research initiatives. 

Financial Management 

• Provide inputs into strategic annual report and ensure that expenditure is in line with approved budget. 

Human Resource Management 

• Sets performance objectives for the Division and ensure they are cascaded into performance agreements of subordinates. 
• Ensures that all employees have signed performance agreements. 
• Monitors and measures performance quarterly by conducting employee appraisals. 
• Identifies areas of development and draws up action plans to address poor performance. 
• Ensures ongoing training and development of employees. 
• Addresses employee relations matters fairly and promptly. 

Records Management 

• Ensure that records management is performed in accordance with NGB approved file plan and electronic document management. 

MINIMUM JOB REQUIREMENTS 
Qualifications

• National Diploma or Bachelor’s Degree in Economics / Econometrics or Statistics. 

Experience

• Six (6) years relevant experience in a Researcher position. 
• Eight (8) years relevant experience in a Research environment. 

Competence and skills 

The appointee must have the following skills: 

• Statistical
• Analytical
• Relationship Management 
• Project Management 
• Critical Thinking 

The appointee must have the following knowledge in terms of legislations: 

• Knowledge of National Gambling Act. 
• Public Finance Management Act. 
• Knowledge of National Treasury guidelines & regulations. 

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PURPOSE
To provide support, develop and implement the corporate governance and risk management framework thereby enabling prudent management of the National Gambling Board’s performance in compliance with relevant legislation to guarantee delivery on the shareholders compact in line with National Priorities. 

  KEY PERFORMANCE AREAS 
Management of Corporate Governance 

• Advises on strategic corporate risks and proposes mitigating strategies during development of the Annual Performance Plan (APP). 
• Develops the Corporate Governance Framework within the National Gambling Board to ensure compliance with corporate governance - King VI and other legislative provisions. 
• Assists departments to overcome challenges preventing compliance with the Corporate Governance Framework. 
• Monitors complaints from stakeholders and ensures that all complaints are investigated and proper feedback is provided to complainants. 
• Monitors and reports on the timeous implementation of audit recommendations. 
• Assesses the National Gambling Board’s compliance with the Public Finance Management Act (PFMA). 
• Participates in the Audit, Risk and Management Committees to provide expert contributions. 
• Assists with ad-hoc coordination of all aspects of corporate governance administration.

Organisational Performance Planning and Reporting 

• Monitors performance within the National Gambling Board by preparing monthly and quarterly performance reports to ensure alignment with the APP and Shareholder’s Compact. 
• Consolidate inputs on monthly and quarterly organisational performance reports. 
• Coordinates the preparation of the Annual Report and Strategic Plan, Annual Performance Plan, Organisational Plan and submits to Chief Strategic Adviser (CSA) for review. 
• Consolidate inputs on annual report. 
• Manages compliance audits and reports findings to CSA. 
• Update reporting templates (MANCO, quarterly reports, and business plan) periodically as needed. 
• Develop and monitor the implementation of Operational Compliance Calendar. 

Risk Management 

• Implements measures to identify, assess, mitigate and report on operational and strategic risks within the National Gambling Board throughout the year. 
• Assist with the identification, assessment, monitoring of strategic and operational risks for the NGB during the risk management process. 
• Monitor risk management and provide reports on a monthly and quarterly basis. 
• Provide administrative support during workshops and preparing draft registers for engagement with clients. 
• Provide Secretariat support to the Risk Management Committee (RMC). 

Fraud Prevention 

• Develops the Fraud Prevention Plan (FPP) and implementation matrix that is communicated to all stakeholders. 
• Develops the Fraud Prevention Plan and implementation matrix that is communicated to all stakeholders. 
• Conduct fraud awareness sessions through various platforms, internal and external. 
• Providing logistical and administrative support to the CSA to ensure that both internal and external activities are undertaken. 
• Prevent fraud and misappropriation in the organisation. 
• Ensure that agreed quality controls in place are fully understood and implemented. 
• Ensure and improve the efficiency and quality services in order to reduce exposure to fraud, abuse and wastage of resources. 
• Monitor the implementation of the Fraud Prevention Plan through monthly and quarterly reporting. 
• Update FPP and facilitate the annual review of the FPP. 
• Coordinating cases and enquiries reported through ethics help desk and coordinate the ethics workshops/training/events. 
• Coordinate and facilitate organisational processes relating to ethics awareness and management. 

Financial Disclosures 

• Coordinating the submission of financial disclosures annually. 
• Scanning every application and sending confirmation mails to all officials. 
• Analysing the data disclosed in the disclosure forms and drafting a report of the results. 
• Develop and manage the financial disclosure database. 

Remunerative work 

• Co-ordination of the remunerative work applications. 
• Provide guidance and advice on all issues pertaining to the remunerative work process. 
• Update the remunerative work database on a continuous basis and assist with drafting reports. 

Financial Management 

• Provide inputs into strategic annual report and ensure that expenditure is in line with approved budget. 

Human Resource Management 

• Sets performance objectives for the Division and ensure they are cascaded into performance agreements of subordinates. 
• Ensures that all employees have signed performance agreements. 
• Monitors and measures performance quarterly by conducting employee appraisals. 
• Identifies areas of development and draws up action plans to address poor performance. 
• Ensures ongoing training and development of employees. 
• Addresses employee relations matters fairly and promptly. 

Records Management 

• Ensure that records management is performed in accordance with NGB approved file plan and electronic document management system. 

MINIMUM JOB REQUIREMENTS 
Qualifications

• National Diploma or Bachelor’s Degree in Internal Audit / Commerce (General)/ Business Management/ Administration or in Law. 

Experience

• Eight (8) years’ relevant experience in corporate governance. 
• Five (5) years’ relevant experience in a management position. 

Competence and skills 

The appointee must have the following skills: 

• Process Management 
• Relationship Management 
• Monitoring and Evaluation 
• Corporate communication 
• Risk Management 

The appointee must have the following knowledge in terms of legislations: 

• Knowledge of National Gambling Act. 
• Public Finance Management Act. 
• Knowledge of National Treasury guidelines & regulations. 

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PURPOSE
To evaluate and monitor the issuing of national licences by Provincial Licensing Authorities (PLAs) to strengthen regulatory compliance oversight in the provinces. 

  KEY PERFORMANCE AREAS 
Planning of Compliance Oversight of Gambling Industry 

• Prepares project plan detailing scope of audit, period of execution and resources employed. 
• Distributes oversight plan to the Senior Manager: Compliance Oversight in advance. 
• Participates in meetings with Senior Manager: Compliance Oversight to address any concerns on audit process prior to commencement of audit. 

Implementation of Compliance Oversight Plan 

• Monitors the uniform and consistent application of the national norms and standards established by the Act, throughout the country. 
• Monitors and evaluates the issuing of national licenses by Provincial Licencing Authorities (PLA)’s to ensure compliance. 
• Regularly engages PLA’s to guide on compliance with the National Gambling Act. 
• Maintains proper documentation relating to compliance activities to create a record trail. 
• Visits gambling establishments to assist PLA’s in ensuring compliance to the National Gambling Act. 
• Monitoring and investigating the issuance of national licencees by PLA’s. 
• Evaluating and monitoring B-BBEE compliance within the industry. 
• Provide oversight evaluation of PLA’s on monitoring the Financial Intelligence Centre Act (FICA). 
• Conduct evaluation of applications of Limited Payout Machines (LPM). 
• Investigates cases emanating from internal reporting systems such as compliance hotlines to establish validity of complaints. 
• Submits investigation outcomes to Senior Inspector: Compliance Oversight for review and issue non-compliance notices. 
• Escalates matters requiring legal guidance to Senior Manager: Compliance Oversight. 

Preparation of Reports 

• Trains stakeholders on compliance related topics, policies and procedures. 
• Assists stakeholders with the use of reporting tools. 
• Assists Auditors with documentation during audit process. 
• Prepares audit reports and reports audit findings to Senior Manager: Compliance Oversight. 
• Provides feedback to PLA’s on non – compliance. 
• Provides input into monthly and quarterly compliance oversight reporting. 
• Prepares performance progress reports and submits to Senior Manager: Compliance Oversight. 
• Discusses any challenges experienced / complex issues with Senior Manager: Compliance Oversight. 

Financial Management 

• Provide inputs into strategic annual report and ensure that expenditure is in line with approved budget. 

Records Management 

• Ensure that records management is performed in accordance with NGB approved file plan and electronic document management system. 

MINIMUM JOB REQUIREMENTS 
Qualifications

• Bachelor’s Degree in Law or three (3) years National Diploma or Degree in Internal Audit. 

Experience

• Minimum of five (5) years’ relevant management experience in a compliance or a regulatory environment. 

Competence and skills 

The appointee must have the following skills: 

• Reporting.
• Relationship Management. 
• Monitoring and Evaluation. 
• Compliance.
• Communication.

The appointee must have the following knowledge in terms of legislations: 

• Knowledge of National Gambling Act. 
• Public Finance Management Act. 
• Knowledge of National Treasury guidelines & regulations.