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  • Posted: Dec 20, 2024
    Deadline: Not specified
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  • The first Woolworths store opened its doors to the public in Cape Town in October 1931. And it was founder Max Sonnenberg who captured the public’s imagination with dynamic store policies that set Woolworths apart from its competitors. Three years later, a second branch opened in Durban, with another two in Port Elizabeth and Johannesburg a year later. And...
    Read more about this company

     

    Service & Partner Performance Manager

    Introduction

    • To ensure that effective & sustainable online fulfilment processes are in place across all online services and are optimised to ensure outstanding service to our online customers And, To ensure all Performance Metrics and SLA’s are in place and being adhered to by both internal & external stakeholders.

    Job description

    • Service Performance Management in place with all partners and ensuring adherence to Standard Operating Procedures
    • Develop & Manage all Service & Partner Relationships, this includes Service Providers, Operations and Commercial Management in stores. Customer Service Centre, Supply Chain, Online IT (internal) as well as Transport partners, packaging and equipment suppliers (internal/external)
    • Defined SLA’s with Service Providers are managed to ensure operational excellence
    • Accountable for all fulfilment asset/equipment /uniform management
    • Responsible for the execution of Risk & Compliance: Asset Management/OHASA as it relates to management of fulfilment equipment/infrastructure (totes, scanners etc.)
    • Creation of daily, weekly & monthly Performance Reporting for KPI Management. Ensure the relevant productivity measurement and benchmarking is performed to drive continuous improvement (e.g. exception reporting, root cause analysis, weekly service performance calls)
    • Manage/co-ordination of post peak and quarterly business updates/reviews with Management and Store Teams
    • Service Team Enablement: Regular training/upskilling  & Tools of Trade for your team members.
    • Process optimisation & continuous improvement of all online fulfilment processes
    • Development & implementation of regular online fulfilment store audits to measure compliance

    Minimum requirements
    COMPETENCIES

    • Strong Customer Service orientation
    • Excellent data-driven problem solving & analytical skills
    • Process optimisation mind-set/experience
    • Relationship & team building skills
    • Effective verbal, written & presentation skills
    • Ability to work under pressure
    • Strong Planning & Organising skills
    • Stakeholder management
    • Managing a diverse team.

    JOB REQUIREMENTS

    • Relevant degree/diploma
    • 5-8 years relevant experience in a service/distribution/operations related management role
    • Relevant online order fulfilment experience
    • Retail E-commerce experience preferred/advantageous

    go to method of application »

    Non Trade Admin Manager

    Introduction

    • To provide the business with a Non Trade processing service including all the required accounting, administrative policies, procedures and processes to ensure the effective recording of all purchasing transactions relating to non-trade suppliers of goods and services, locally in an integrated, controlled and cost effective manner in a shared services environment.

    Job description

    • Continuous improvement through the implementation of effective  financial processes and internal  controls relating to Non Trade Purchases processing
    • Effective transactional processing of non-trade purchase orders.  This will include:
    • Ensuring adherence to supplier account master data payment terms for all non-trade vendor transactions
    • Ensuring timeous closure of invalid/expired open purchase orders to facilitate the release of encumbrances in the correct budget period
    • Establish the cause of invoice holds and ensure these invoices are timeously resolved for payment and in line with best practices
    • Ensure effective non-trade transactional compliance to supplier account master data attributes
    • Effective maintenance of system integrity of non trade supplier master data, including adherence to payment terms, catalogues and PO Matching options
    • Ensuring that the purchasing sub ledger month end closing process is completed accurately and timeously
    • Accountability for the reconciliation of relevant General Ledger accounts in accordance with IFRS and Woolworths financial principles
    • Effective overall understanding of the technical processes relating to non-trade Purchase Order administration to facilitate resolution of breakdowns in systems integration.
    • Effective transactional testing of enhancements to the non-trade administration processes, including implementation and change management.
    • Effective Operational Reporting in line with best practice.  This will include weekly and monthly reports of KPI’s.
    • Effective Risk Management in non-trade purchasing administration
    • Compliance with best practice internal controls and accounting practices
    • Ensure adherence to SLA with key stakeholders / customers.
    • Provide input into the optimal organizational structures for non-trade administration
    • Develop and lead the non-trade administration team and provide day-to-day management, feedback and coaching to enhance performance.

    Minimum requirements

    • Able to implement business processes and draft documentation in the non-trade administration space
    • Able to draft concise performance reports
    • Able to influence BU management with regard to process compliance and risk management
    • Able to effectively use financial reporting systems and financial systems (e.g. Excel and Oracle)
    • Able to implement financial processes in a large organization
    • Able to use large, complex, integrated IT systems to process large volumes of financial transactions
    • Strong management and leadership skill
    • Able to identify basic legal and VAT risk areas around transactions

    Behavioural Skills:

    • Personal Effectiveness
    • Passion for the brand and customers
    • Thinking strategically and commercially
    • Leading Transformation
    • Connecting people
    • Delivering high performance
    • Having a merchant mindset
    • Making insightful business decisions
    • Driving quality
    • Planning and organising

    Job Requirements:

    • Bachelor’s degree, National Diploma or equivalent
    • Sound understanding of accounting processes including encumbrance accounting
    • 3 - 4 years management experience in a financial environment
       

    go to method of application »

    Finance Process Analyst ( 12 month contract )

    Introduction

    • To design and implement finance processes and control across multiple business areas within business projects or as part of finance continuous improvement projects, ensuring that finance’s strategies are implemented in a controlled manner and meet finance’s requirements of design and internal controls. To ensure that there is financial integrity across the financials systems and to provide business with effective, reliable and timely financial information for management, strategic operational and financial reporting.

    Job description

    • Generate end to end finance process design and complete a detailed BRS document on projects, in particular but not limited:
    • Master Data requirements
    • Business Rules
    • Clear and Detailed Process Maps
    • Accounting Rules/entries
    • Control requirements
    • Reporting requirements
    • Conduct workshops with relevant stakeholders to understand and document
    • finance’s business requirement across multiple departments/divisions
    • Liaise with project manager/IT with regards to project plans and agree deliverables and timelines
    • Provide input to project plans and timelines
    • Provides feedback on project risks including financial risks, time risks and requirements risks
    • Working with the systems analyst to communicate the business requirement and ongoing interaction to ensure that any development meets the business need
    • Developing test scripts in line with business scenarios
    • Conducting thorough system and integration testing,
    • Resolving any integration errors (OIT/OSI)on a weekly basis
    • Responsible for developing business requirement specifications for processes and documenting enhancements
    • Responsible for investigating and resolving incidents logged by the business on a weekly basis
    • Providing input into finance policies, principles and procedures
    • Helping ensure that environment is setup for business change
    • Analysing process changes, risks and impacts and facilitating communication thereof
    • Assisting with the analysis of process changes, risk impacts and communication required.
    • Compiling training material and delivery thereof Responsible for supporting the business during implementation
    •  
    • Supporting the users until processes and systems have stabilized
    • Responsible for weekly status reporting, feedback on issues and risks
    • Responsible for ensuring that all documentation and portfolio of evidence is saved on the network

    Minimum requirements
    5 years of the following experience:

    • Financial systems e.g. General Ledger and Sub-ledgers
    • Project experience
    • Process and systems documentation experience
    • Training experience
    • Financial accounting experience
    • System testing experience
    • System implementation experience
    • Sound general IT knowledge

    Behavioural skills

    • Personal Effectiveness
    • Passion for the Brand and Customers
    • Leading Transformation
    • Thinking Strategically and Commercially
    • Connecting People
    • Delivering High Performance
    • Having a Merchant Mindset
    • Making Insightful Business Decisions
    • Driving Quality
    • Planning and Organising

    JOB REQUIREMENTS

    • BCom Hons (Majoring in Financial Accounting)
    • Articles experience
    • Post-graduate qualification in Internal Audit

    go to method of application »

    Finance Process Analyst

    Introduction

    • To design and implement finance processes and control across multiple business areas within business projects or as part of finance continuous improvement projects, ensuring that finance’s strategies are implemented in a controlled manner and meet finance’s requirements of design and internal controls. To ensure that there is financial integrity across the financials systems and to provide business with effective, reliable and timely financial information for management, strategic operational and financial reporting.

    Job description

    • Generate end to end finance process design and complete a detailed BRS document on projects, in particular but not limited:
    • Master Data requirements
    • Business Rules
    • Clear and Detailed Process Maps
    • Accounting Rules/entries
    • Control requirements
    • Reporting requirements
    • Conduct workshops with relevant stakeholders to understand and document
    • finance’s business requirement across multiple departments/divisions
    • Liaise with project manager/IT with regards to project plans and agree deliverables and timelines
    • Provide input to project plans and timelines
    • Provides feedback on project risks including financial risks, time risks and requirements risks
    • Working with the systems analyst to communicate the business requirement and ongoing interaction to ensure that any development meets the business need
    • Developing test scripts in line with business scenarios
    • Conducting thorough system and integration testing,
    • Resolving any integration errors (OIT/OSI)on a weekly basis
    • Responsible for developing business requirement specifications for processes and documenting enhancements
    • Responsible for investigating and resolving incidents logged by the business on a weekly basis
    • Providing input into finance policies, principles and procedures
    • Helping ensure that environment is setup for business change
    • Analysing process changes, risks and impacts and facilitating communication thereof
    • Assisting with the analysis of process changes, risk impacts and communication required.
    • Compiling training material and delivery thereof Responsible for supporting the business during implementation
    •  
    • Supporting the users until processes and systems have stabilized
    • Responsible for weekly status reporting, feedback on issues and risks
    • Responsible for ensuring that all documentation and portfolio of evidence is saved on the network

    Minimum requirements
    5 years of the following experience:

    • Financial systems e.g. General Ledger and Sub-ledgers
    • Project experience
    • Process and systems documentation experience
    • Training experience
    • Financial accounting experience
    • System testing experience
    • System implementation experience
    • Sound general IT knowledge

    Behavioural skills

    • Personal Effectiveness
    • Passion for the Brand and Customers
    • Leading Transformation
    • Thinking Strategically and Commercially
    • Connecting People
    • Delivering High Performance
    • Having a Merchant Mindset
    • Making Insightful Business Decisions
    • Driving Quality
    • Planning and Organising

    JOB REQUIREMENTS

    • BCom Hons (Majoring in Financial Accounting)
    • Articles experience
    • Post-graduate qualification in Internal Audit

    go to method of application »

    Reporting Accountant II

    Introduction

    • To provide the business with quality financial reports that are accurate, timeous and relevant using latest decision support technologies (e.g Cognos, Excel, Hyperion, Qlikview, FR, Smartview and Essbase) with further training to report out of Onestream .

    Job description

    • Compile weekly Exco sales report within required timelines
    • Compile monthly financial reports that meet the needs of the monthly WSA finance pack (eg. Segmentals/Gross profit reports) in line with the month-end time table
    • Provide the Business Unit Financial Manager with accurate monthly segmental reports and other key reports (e.g margin analyses, waste by reason code, etc) to enable the correct interpretation of financial performance and variance analyses
    • Accurate and timeous compilation of management information reports (decision support packs)
    • Assist with the compilation of reports and graphs for internal and external customers, eg Stats SA, IGDS, AC Nielsen, Key stats, Group trading statement
    • Apply constant innovation in the process of report production – making information easier to produce, greater accuracy and quicker delivery
    • Provide key weekly performance reports covering the Selling and Product environments
    • Compilation of direct expense reports
    • Producing rental turnover calculations, and working with the properties and internal audit teams during the annual turnover audit process
    • Produce and disseminate cost centre by owner reports.  Apply the principle of feeding quality information to the business as opposed to on request
    • Assist the business with standard templates in the budgeting and forecasting process
    • Maintain GL Recon Register and run meetings with action.
    • Review account/ hierarchy changes and liase with Finance business support/ OS Centre Of Excellence to ensure alignment
    • Play an effective role in the Finance team to ensure the combined delivery of the Finance strategy
    • Be part of the development of new reporting capability out of One Stream.

    Minimum requirements
    TECHNICAL AND FUNCTIONAL

    • Able to develop and use financial reporting models
    • Good communication skills - able to explain financial models to line management
    • Good problem resolution ability
    • Able to develop and produce clear financial management information
    • Able to analyze financial information and make recommendations for improvement
    • Able to effectively use latest decision support systems and other technologies (e.g Cognos, Excel, Hyperion, Qlikview, FR, Smartview and Essbase)
    • Open to learning new system/ ways of working.

    TERTIARY REQUIREMENT

    • Relevant Financial qualification – B Comm

    EXPERIENCE REQUIRED

    • B Comm – 1-3 years’ experience within a retail (or similar) environment

    go to method of application »

    Stock Manager

    Introduction

    • To manage the Stock Department and to deliver all the required accounting reconciliations, financial controls and management reports to ensure effective, accurate and complete reporting of stock.

    Job description

    • Implement strategies in stock department to improve effective and financial processes relating to all stock.
    • Accountability for the reconciliation of all relevant General Ledger accounts in accordance with IFRS and WW financial principles on a weekly and monthly basis.
    • Responsible for ensuring accurate reconciliations of all Stock Accounts between RMS, BI and general ledger.
    • Responsible for ensuring the clearing of all RMS Stock Clearing accounts through thorough understanding of all stock transactions in RMS.
    • Responsible for ensuring the data integrity of all stock related transactions of the gross profit worksheet.
    • Responsible for ensuring that stock integrity queries are clearly communicated to and resolved in conjunction with all relevant stakeholders (IT, Merchandise and Supply Chain).
    • Ensure that Oracle sub-ledgers are compliant with the rigors of audit to substantiate values in the balance sheet
    • Responsible for checking the integrity of Stock reports between Data Warehouse, RMS and general ledger.
    • Responsible for accurate stocktake results for stores and warehouses of Woolworths and stores of Africa.
    • Responsible for ensuring the alignment of quantity stock at warehouses to RMS on a regular basis (at least twice a year).
    • Responsible for ensuring the clearing of the unknown and error interface reports on a weekly basis.
    • Responsible for the accuracy of all stock provisions by business unit (for example, stock in transit provision, Fashion, Beauty and Home shrinkage provisions, net realisable and stock aging provisions for both trade and non-trade).
    • Responsible for ensuring accurate and complete reconciliations of all other stock accounts: for example, special occasions, On the Dot, Gift Card and fabric stock.
    • Responsible for ensuring accurate and complete IFRS stock provisions on an actual basis.
    • Responsible for ensuring accurate and complete IFRS stock provisions on a forecast basis.
    • Prepare timeous management reporting in line with best practice on a weekly and monthly basis,
    • Problem resolution including logging of all incidents and following through to ensure resolution
    • Comply with best practice internal controls and accounting practices, including implementing a system of Control Risk Self Assessment (CRSA)
    • Accurately approve all journals and accruals on a timeous basis
    • Effectively manage and lead the stock department

    Minimum requirements

    • Personal Effectiveness
    • Team leadership
    • Passion for the brand and customers
    • Thinking strategically and commercially
    • Leading Transformation
    • Connecting people
    • Delivering high performance
    • Having an accounting mind-set
    • Making insightful business decisions
    • Driving quality
    • Planning and organising

    Qualification and Experience

    • B. Com or equivalent
    • 4 years management experience in an Accounting environment / Articles
    • Sound understanding of IFRS / WW Financial Principles and accounting processes
    • Proven competence in Excel and Oracle financial systems, reporting tools e.g. Qlikview
    • Apply accounting knowledge in a large, complex IT driven accounting environment and to process large volumes of financial transactions

    Method of Application

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