Fresh Openings at SMD Technologies

• The sales administrator is responsible for assisting with any administrative duties with regards to the independent client accounts in the company. The administrator must work directly with our office staff to ensure all administrative tasks are efficiently and effectively implemented. 

Roles and Responsibilities:

• Resolving independent client issues and complaints 
• Collaborating with sales team 
• Meeting all client needs 
• Accurate data capture and analysis 
• Order capturing and processing; from receipt to delivery 
• Following up on orders and client requirements 
• Providing feedback internally and externally 
• Keeping accurate and up-to-date filing systems 
• Evaluation of clientele needs 
• Assisting in the preparation for meetings with clients 
• Sending reminders regarding upcoming appointments 
• Suggest changes to office task workflow to improve efficiency 
• Answer phones in a professional manner and direct calls to appropriate persons or take detailed messages 
• Adhere to and meet deadlines that are communicated 

Requirements and Qualifications:

• Sales admin experience (1 – 3 years) 
• Valid SA driver’s license and own functional car 
• Strong matric and/or tertiary study results (relevant NQF7 or Bachelor’s Degree preferred) 
• Intermediate to advanced computer skills with knowledge of Microsoft Office Suite (outlook, work, excel, etc..) 
• Knowledge of an accounting package advantageous (eg: Pastel/SAP) 
• Able to multi-task, manage multiple accounts, prioritize, and manage time efficiently 
• Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
• Excellent team player 
• Excellent problem-solving skills.

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Job Purpose:

• We are seeking a dynamic and technically minded Trainer tfacilitate training for in-store merchandisers and brand ambassadors across our product categories, including electronics, home audio, and homeware. The ideal candidate will have experience in developing and delivering both product and soft skills training content. This role requires a proactive individual whcan communicate effectively in more than one indigenous South African language and maintain detailed training records.

Key Responsibilities:

• Facilitate product training focused on features, benefits, usage, and troubleshooting of electronic, home audio, and homeware products.
• Train in-store merchandisers and brand ambassadors on soft skills, customer service etiquette, and sales techniques.
• Design and develop engaging training materials, manuals, and visual aids tailored tdifferent learner needs.
• Conduct training sessions on-site and virtually where required.
• Maintain up-to-date and accurate training records, including attendance, feedback, assessment results, and follow-up actions.
• Provide ongoing support and refresher training tfield teams.
• Work closely with brand, sales, and product teams tensure training content aligns with current business needs and product updates.
• Assess the effectiveness of training through observation, evaluation, and feedback.
• Support the onboarding and induction process for new team members.

Requirements:

• Education: Matric (essential); a relevant tertiary qualification in Training, Education, or a related field is essential.
• Experience: Minimum 2–3 years’ experience in a training or learning & development role.
• Industry Knowledge: Previous experience in training within the electronics, home audio, or homeware sectors is highly advantageous.
• Technical Ability: Must be technically minded with the ability tunderstand and confidently train others on product features and usage.
• Training Areas: Experience in training soft skills, customer service etiquette, and sales techniques is essential.
• Languages: Fluency in English and at least one or more indigenous South African languages (e.g., Zulu, Xhosa, Sotho, etc.) is required.
• License: A valid drivers license is essential as travel will be required. The successful candidate must have their own vehicle and willing tuse the vehicle for work purposes.

Skills:

• Strong facilitation and presentation skills
• Ability tcreate effective and engaging training content
• Excellent interpersonal and communication abilities
• Strong administrative and recordkeeping skills
• Self-motivated, organised, and able ttravel as needed

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Job Purpose:

• To drive sales growth and market expansion across African territories by managing key distribution relationships, identifying new business opportunities, and executing the regional sales strategy for SMD Technologies’ products.

Key Responsibilities:

• Develop and execute a robust sales strategy for African markets aligned with company objectives.
• Build and maintain strong relationships with distributors, wholesalers, and retail partners across key African countries.
• Monitor and analyze market trends, competitor activity, and customer needs within the region.
• Collaborate with internal teams (Product Development, Marketing, Finance, and Logistics) to ensure seamless product delivery and brand alignment.
• Manage sales targets, forecasts, and budgets specific to African markets.
• Negotiate trading terms, pricing, and promotions with regional partners.
• Conduct regular in-country visits to strengthen relationships and oversee sales execution.
• Prepare monthly and quarterly sales reports with performance metrics per territory.
• Identify opportunities to launch new products or enter untapped African markets.

Minimum Requirements:

• Bachelor's degree in Business, Marketing, or related field (MBA is an advantage).
• Minimum 5 years of sales management experience. Ideally in the consumer electronics, FMCG, or tech accessories sector.
• Proven track record of managing sales and distribution across multiple African countries.
• Must be willing to travel regularly.

Key Competencies:

• Deep understanding of African trade channels, customs regulations, and regional buying behaviours.
• Strong negotiation and relationship management skills.
• Results-driven with a history of exceeding sales targets.
• Excellent written and verbal communication skills.
• Strong analytical and reporting abilities.
• Ability to work independently and cross-functionally in a fast-paced environment.

Preferred Experience

• Prior exposure to product categories such as audio, tech accessories, small appliances, or consumer goods.
• Familiarity with both modern trade and informal distribution networks within Africa.
• Experience with trade shows, in-country activation strategies, and distributor onboarding.

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Job Description:

• We are seeking a seasoned and results-driven Senior Sales Manager to join our dynamic team. The ideal candidate will have extensive experience in managing independent sales, B2B sales, and education sales. This role is crucial in expanding our market reach, driving revenue growth, and strengthening our presence across various sales channels.

Key Responsibilities:

Independent Sales Management:

• Oversee and manage sales to independent retailers, ensuring consistent growth in sales volumes and market share.
• Develop and implement strategies to build and maintain strong relationships with independent retailers.
• Monitor market trends and competitor activities, adjusting strategies as necessary to stay competitive.

B2B Sales Management:

• Lead the B2B sales efforts, targeting businesses across various industries.
• Identify and pursue new business opportunities, cultivating relationships with key decision-makers.
• Collaborate with the product development team to align offerings with market demands and client needs.

Education Sales Management:

• Drive sales within the education sector, targeting schools, universities, and educational institutions.
• Develop tailored sales strategies to meet the specific needs of educational clients, ensuring the delivery of value-added solutions.
• Foster relationships with key stakeholders in the education sector to secure long-term partnerships.

Team Leadership:

• Lead and mentor a team of sales professionals, providing guidance and support to achieve individual and team targets.
• Conduct regular performance reviews, setting clear objectives and providing constructive feedback.
• Drive a culture of excellence, ensuring the team is motivated and aligned with the company’s sales goals.

Reporting and Analysis:

• Prepare and present regular sales reports to senior management, outlining performance against targets and key metrics.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Provide insights and recommendations for optimizing sales strategies across all channels.

Requirements:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• Minimum of 5 years of experience in sales management, with a strong focus on independent sales, B2B sales, and education sales.
• Proven track record of achieving and exceeding sales targets.
• Strong leadership skills with the ability to manage and inspire a sales team.
• Excellent communication and negotiation skills.
• Ability to build and maintain strong relationships with clients across various sectors.
• Proficiency in CRM software and MS Office Suite (Word, Excel, PowerPoint).
• Strong analytical skills with the ability to interpret sales data and make informed decisions.
• Ability to work under pressure and manage multiple priorities.

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Role Overview

• We are seeking a detail-driven, fast-working QC Print Designer to join our dynamic Art Department. This role is pivotal in maintaining the high-quality output of our packaging and print materials, ensuring they meet our brand, print, and retail standards before going to production.
• You’ll need lightning-fast turnaround times, a designer’s eye, and a proofreader’s precision. This role is perfect for someone who thrives on accuracy, consistency, and catching the smallest detail that others might miss.

Key Responsibilities
Quality Control & Output

• Complete a minimum of 130 QC checks per month across packaging, artwork, and design files.
• Audit and adjust dielines, legends, spelling, fonts, finishes, colour models (CMYK, overprint), and alignment.
• Ensure all design elements (logos, codes, barcodes, QR codes) are accurate, consistent, and placed correctly.
• Flag design risks proactively, e.g. low-quality images, incorrect briefs, missing assets, and report to team lead or traffic.

Design Tasks (Conditional)

• When QC load is low, support the department by updating style guides, templates, or assisting with internal design tasks.

Team & Admin Collaboration

• Communicate clearly and efficiently with traffic managers and fellow designers to resolve queries and complete tasks.
• Keep task statuses up to date on Nucleus (our traffic system), ensuring traffic and management can track progress at a glance.
• Follow up or request new work proactively when capacity allows.

Final Checks & Compliance

• Conduct thorough finishing checks before handover, ensuring quality, spelling, alignment, codes and images meet SMD standards.
• Uphold brand and compliance guidelines across all regional packaging variants.

Requirements

• 2+ years experience in print or packaging QC/design
• Expert knowledge of Adobe Illustrator and InDesign (DTP/print setup essential)
• High-speed turnaround and the ability to manage multiple QC checks per day
• Exceptional attention to detail, especially spelling, layout, sizing, and technical print elements
• Knowledge of packaging formats and commercial print standards
• Ability to follow brand and technical guides, and flag inconsistencies confidently

 Perks & Benefits

• Employee Wellness Programme
• Onsite Gym Access
• All the coffee you can drink!
• Friday Company Lunches
• Energetic team environment with product launches, and creative projects
   

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Job Brief

• We are seeking an experienced and driven Category Manager to establish, develop, and manage a new division focused on Electric Scooters. This is a high-impact role suited to an individual with strong industry knowledge, a deep understanding of the target market, and existing relationships within the electric mobility ecosystem.
• The successful candidate will be responsible for the end-to-end category development – including product sourcing, vendor negotiations, pricing, marketing, sales strategy, and profitability. The role requires both strategic vision and hands-on execution, making it ideal for someone with an entrepreneurial mindset and strong commercial acumen.

Key Responsibilities

• Lead the setup, launch, and ongoing management of the electric scooter product category.
• Conduct market and competitor analysis to identify trends, growth opportunities, and consumer preferences.
• Define the category vision, positioning, and roadmap in line with the company’s overall growth strategy.
• Build and maintain strategic supplier and vendor relationships, ensuring competitive pricing, quality, and availability.
• Negotiate commercial terms and agreements, including distribution and exclusivity deals where applicable.
• Collaborate with marketing, sales, operations, and merchandising teams to drive product visibility and promotion.
• Develop and implement pricing, promotional, and go-to-market strategies to maximize profitability and customer engagement.
• Forecast demand, plan inventory levels, and monitor product performance to meet sales and margin targets.
• Develop exit or re-alignment strategies for underperforming products.
• Take ownership of the category including budgeting, revenue growth, and cost control.
• Stay up to date with regulatory changes and compliance requirements relevant to the electric mobility sector.

Requirements and Skills

• Proven experience (5+ years) as a Category Manager, Product Manager, or similar role, preferably in electric mobility,or automotive industry.
• Industry knowledge and network within the electric scooter or electric vehicle (EV) segment is essential.
• Strong track record of launching and scaling new product categories or divisions.
• Solid understanding of category management, sales, and marketing principles.
• Excellent negotiation, vendor management, and communication skills.
• Strategic thinker with analytical and data-driven decision-making capabilities.
• Proficient in Microsoft Office; experience with BI tools, ERP systems, or retail platforms is advantageous.
• Bachelor’s degree in Business Administration, Marketing, Supply Chain, or a related field.

Key Attributes

• Entrepreneurial spirit and self-starter attitude.
• Strong business and commercial orientation.
• Ability to work cross-functionally and drive collaboration.
• Passion for innovation and sustainability in the transport sector.
• Willingness to travel when necessary to engage suppliers and attend industry events.
   

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Job Summary:

• We are seeking a dedicated and detail-oriented E-commerce Administrator to join our dynamic team. In this role, you will be responsible for managing various administrative tasks that support our online retail operations. You will work closely with the Retail Accounts Executive and other office staff to ensure the smooth execution of daily, weekly, and monthly administrative processes.

Key Competencies:

• Strong Interpersonal Skills: Ability to interact effectively with clients, colleagues, and external partners.
• Exceptional Multitasking Abilities: Capable of handling multiple tasks simultaneously without compromising on quality.
• Extensive Clerical Management Experience: Proficient in managing a wide range of clerical responsibilities with precision and efficiency.
• Excellent Professional Communication and Etiquette: Skilled in both written and verbal communication, always maintaining professionalism.
• Analytical Thinking: Strong problem-solving abilities with a keen eye for detail and analytical thinking.

Job Duties and Responsibilities:

• Accurate Data Capture and Analysis: Ensure all data is captured accurately and analysed to provide meaningful insights for the business.
• Timely Creation and Completion of Reports: Prepare and complete daily, weekly, and monthly reports on time.
• Client Relations and Effective Liaison: Maintain positive client relations and act as an effective liaison between clients and the company.
• Order Capturing and Processing: Manage the entire order process from receipt to delivery, ensuring accuracy and timeliness.
• Proactive Follow-Up on Orders and Client Requirements: Monitor orders and follow up proactively to meet client requirements and resolve issues.
• Internal and External Feedback Provision: Provide constructive feedback to both internal teams and external clients to enhance service delivery.
• Maintenance of Accurate and Up-to-Date Filing Systems: Ensure all filing systems are kept accurate and current.
• Evaluation of Clientele Needs: Regularly assess client needs to tailor services accordingly.
• Regular Updates to Client Listings: Maintain and update client listings to ensure information is current and accurate.
• Assistance in the Preparation of Presentation Materials: Help prepare materials for presentations as needed.

Requirements and Qualifications:

• Professional Administrative Experience: Demonstrated experience in an administrative role, preferably within an e-commerce environment.
• Valid SA Driver’s License and Own Functional Car: Must have a valid driver's license and access to a reliable vehicle.
• Strong Matric Results: Proven academic excellence at the matric level.
• Excellent English Communication Skills: Proficiency in spoken, written, and comprehension aspects of English.
• Fast, Proficient, and Accurate Typist/Data Capturer: High typing speed with accuracy and proficiency in data entry.
• Extensive Knowledge of Microsoft Suite and Other Administrative Programs: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• Intermediate to Advanced MS Excel Proficiency: Strong skills in using MS Excel for various administrative tasks, including data analysis and report generation.
• Familiarity with Common Office Equipment: Experience with printers, copiers, fax machines, and other office equipment.
• Detail-Oriented with Exceptional Organizational Skills: Strong organizational skills with attention to detail.
• Strong Problem-Solving and Analytical Thinking Capabilities: Ability to analyse problems and develop effective solutions.

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Job overview

• The Head of Audio will be responsible for driving the sales, profitability, and strategic direction of the audio product category at SMD Technologies. This senior role involves product sourcing and development, competitor analysis, customer relationship management, go-to-market execution, and logistics supervision. The incumbent will collaborate closely with internal teams, retailers, and suppliers to ensure category growth and optimal performance across multiple sales channels.

Category Sales & Profitability Growth:

• Develop and implement strategic plans to drive sales and enhance profitability across online, retail, and wholesale channels.
• Analyse category performance using PowerBI dashboards, customer sales data, and external industry insights to make data-driven recommendations.
• Identify growth opportunities through new product introductions, targeted promotions, and strategic partnerships.

Competitor Analysis & Opportunity Identification:

• Conduct regular competitor benchmarking, assessing pricing, product assortments, promotions, and sales tactics.
• Monitor market trends and consumer behaviours to identify category gaps and emerging opportunities.
• Propose new products and category enhancements to address unmet consumer needs.

Product Sourcing & Development:

• Work closely with suppliers and product developers to source innovative products informed by consumer insights and retailer feedback.
• Evaluate current product performance, discontinuing underperforming SKUs and introducing new, high-potential items.
• Collaborate with logistics and procurement teams to ensure efficient stock management and timely product availability.

Customer Relationship Management:

• Foster and maintain long-term partnerships with key accounts, providing strategic support to Executives and Key Account Managers.
• Attend customer meetings and conduct business reviews to drive growth, address challenges, and align on category goals.

Go-to-Market Strategy:

• Develop and execute product launch plans, ensuring alignment across all sales channels in terms of messaging, pricing, and merchandising.
• Work with the marketing team to create compelling promotional materials, advertisements, and digital/in-store campaigns.
• Provide merchandising guidance for both in-store and online product representation.

Merchandising & In-Store Execution:

• Together with our merchandising team ensure that retail planograms for audio products are effectively implemented.
• Collaborate with retail teams to optimize in-store promotions, displays, and staff training on product features.

Logistics Supervision:

• Collaborate with warehouse and distribution teams to resolve any logistical challenges affecting category performance.

Meeting Preparation & Presentations:

• Develop comprehensive reports and presentations for internal and external stakeholders, including senior management, retailers, and suppliers.
• Present category performance insights, market trends, and strategic initiatives with clarity and professionalism.

Performance Monitoring & KPI Management:

• Drive sales growth and profitability within the audio category.
• Ensure effective competitor analysis and proactive opportunity identification.
• Lead successful promotional activities, including aged stock clearance initiatives.
• Oversee timely and effective product launches and go-to-market execution.
• Improve customer satisfaction and feedback management.
• Ensure adherence to merchandising and in-store execution standards.
• Support and engage with retail merchandising teams effectively.

Key Requirements

• Bachelor's degree in Business, Marketing, or a related field; an MBA is a plus.
• Minimum of 6 years of experience in product/category management, preferably within the consumer electronics or audio industry.
• Strong analytical skills with experience in data-driven decision-making.
• Expertise in competitor analysis, pricing strategies, and market trend evaluation.
• Proven track record in product sourcing, development, and supplier relationship management.
• Strong leadership, stakeholder engagement, and negotiation skills.
• Ability to work cross-functionally with sales, marketing, logistics, and procurement teams.
• Excellent presentation and communication skills.
• Proficiency in Microsoft Office Suite and business intelligence tools (PowerBI preferred).
• Willingness to travel as required.