Hot Jobs at BCX

The purpose of this job is to manage the stock in the Distribution Centre. This includes the distribution and maintaining of Min stock levels and communication with the various stakeholders.

Required Certification/Professional Registration None

Qualification Grade 12 (NQF level 4)

Experience 3 years’ + experience in stock management with ICT related stock
Working knowledge of MS Office, Navision, Simplicity & Wave
 

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The purpose of the job is to deliver remote and onsite services to a specific customer and ensure SLA and standards are kept. To ensure that the customer has 99% uptime in terms of real time communication, store operation and medical aid claims.

Qualification Grade 12 (NQF level 4)

Experience

• At least 1 to 5 years relevant working experience
• Comptia A+ , N+, or relevant working experience
• 1 – 3 Years Linux experience. Use variations of Red-hat, CentOS distributions.
• 3+ Years of Unisolv experience
• Understanding (Desktop operating systems MS Windows 98,XP,Vista, Windows 7, 8, 10)

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The Regional On-Site manager remains accountable for on-site support services within his/her respective area and needs to ensure operational management and execution of associated services is managed in an effective and efficient manner and in doing so ensure optimal service delivery standards of stated business objectives per governing contractual obligations are delivered.

Experience

• Relevant experience in retail services.
• 2 – 3 years’ experience in the management of staff, cost and customers (SLA).
• Requires flexibility to work long hours.
• Requires frequent overnight travel away from home.
• Requires attendance at frequent internal and external meetings.

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To carry out the identification, logging, and correct allocation of calls. This is to be achieved in accordance with service quality and within the allocated timeframe to meet client expectations.

• Required Certification/Professional Registration None.
• Qualification Grade 12 (NQF 4) with relevant IT Certification.
• Experience 1 year’s IT Support or Call Centre experience.

Special Requirements

• Willing to work long hours.
• Ability to cope under pressure.
• Ability to work shifts.

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To supervise the Customer First Centre (CFC) operations to enhance service excellence towards customers, in accordance with contractual obligations as per the service level agreements.
Required Certification/Professional Registration None.
Qualification

• Relevant Diploma (NQF 6) in Information Technology or related.
• Alternatively, Grade 12 with relevant IT Certification.

Experience

• 3 years’ experience in service centre management.
• Alternatively, 5+ years’ experience in service centre management.

Special Requirements

• Willing to work long hours.
• Ability to cope under pressure.

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 To carry out the identification, logging, resolution of password related calls, and correct allocation of calls. This is to be achieved in accordance with service quality and within the allocated timeframe to meet client expectations.

• Required Certification/Professional Registration None.
• Qualification Grade 12 (NQF 4) with relevant IT Certification.
• Experience 1 years’ IT support experience.

Special Requirements

• Willing to work long hours.
• Ability to cope under pressure.
• Ability to work shifts.