Job Openings at Newmark Hotels

Job Advert Summary    

• The Butler is responsible for delivering an exceptional, personalised guest experience within a luxury villa environment. This role requires a refined attention to detail, anticipatory service, and a strong understanding of fine dining, etiquette, and discreet hospitality. The Butler acts as a key host and service professional, ensuring that every aspect of the villa operation runs seamlessly and reflects the highest luxury standards.

Minimum Requirements    

• Flexibility to work irregular hours, including evenings, weekends, and public holidays.
• Valid driver’s licence and confidence in driving when required.
• Ability to reliably travel to and from Hout Bay.
• Proven experience in luxury hospitality, preferably within a high-end villa, lodge, hotel, or private household environment.
• Background in Food & Beverage service or as a professional Butler is essential.
• Formal training or certification in butler services or hospitality is advantageous.
• Exceptional attention to detail and pride in presentation.
• Strong understanding of formal service, etiquette, and luxury hospitality standards.
• Excellent organisational, planning, and time-management abilities.
• Outstanding interpersonal and communication skills, with a calm and professional demeanour.
• Ability to remain discreet, composed, and solution-oriented under pressure

Duties and Responsibilities    

• Oversee and manage the day-to-day operations of the villa, ensuring flawless presentation and service at all times.
• Deliver highly personalised, intuitive, and anticipatory service tailored to each guest’s preferences.
• Coordinate and execute formal and informal table settings, fine dining service, and private in-villa dining experiences.
• Liaise with the kitchen, housekeeping, and management teams to ensure smooth service delivery and guest satisfaction.
• Maintain impeccable standards of cleanliness, organisation, and aesthetic presentation throughout the villa.
• Proactively manage guest requests, special occasions, and bespoke experiences.
• Ensure adherence to service standards, etiquette protocols, and brand expectations.
• Handle guest feedback with professionalism and resolve issues discreetly and efficiently.
• Assist with driving duties, errands, and logistics as required.

Deadline:2nd April,2026

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Job Advert Summary    

• The Barman is responsible for preparing and serving a wide variety of alcoholic and non-alcoholic beverages, delivering exceptional service, and ensuring a welcoming atmosphere for all guests. This role includes handling payments, maintaining bar cleanliness and organization, managing stock levels, and assisting in overall beverage operations to enhance the guest experience

Minimum Requirements    

• Proven bartending experience, including coffee preparation
• Strong knowledge of drink recipes, mixology techniques, and garnishing
• Excellent communication and interpersonal skills
• Friendly and professional demeanor
• Ability to multitask in a fast-paced environment
• High attention to detail and organizational skills
• Conflict resolution and problem-solving abilities
• Strong observational skills and ability to recognize potential issues
• Physically able to stand for long periods
• Basic computer literacy and familiarity with point-of-sale systems

Duties and Responsibilities    

• Prepare and mix drinks using a wide range of ingredients such as spirits, liqueurs, bitters, mixers, sugar, and fresh fruit.
• Serve coffee and hot beverages, particularly during breakfast service.
• Support restaurant operations by assisting waitstaff with beverage orders.
• Take and serve beverage orders accurately and efficiently.
• Provide prompt and courteous service to meet guest expectations.
• Engage with guests in a friendly and professional manner to create a welcoming environment.
• Recommend drinks based on customer preferences.
• Handle cash and card transactions with accuracy; provide change and balance the till.
• Verify age requirements and refuse service when necessary in line with legal standards.
• Maintain a clean, organized, and sanitary bar area at all times.
• Ensure the bar is well-stocked with adequate supplies including spirits, beer, wine, mixers, ice, garnishes, glassware, and other essentials.
• Prepare garnishes such as sliced fruit and condiments for cocktails.
• Plan and update bar menus; create signature drinks and cocktail specials.
• Serve light snacks and small food items at the bar as needed.
• Monitor and moderate customer behavior to ensure a safe and respectful environment.
• Place orders and manage bar inventory to prevent stock shortages.
• Follow all health, safety, and hygiene standards

Deadline:31st March,2026

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Job Advert Summary    

• The Pastry Commis Chef supports the pastry team in preparing, producing, and presenting high-quality desserts, pastries, baked goods, and other pastry items in line with the hotel’s culinary standards. This role is responsible for assisting with daily pastry production, maintaining cleanliness and organisation in the pastry section, and ensuring all food is prepared according to recipes, quality standards, and hygiene regulations

Minimum Requirements    

• Culinary qualification or relevant pastry training preferred.
• Previous experience in a pastry or bakery environment is advantageous.
• Basic understanding of baking techniques and pastry preparation.
• Knowledge of food safety and hygiene standards
• Passion for pastry and baking
• Attention to detail and presentation
• Ability to work in a fast-paced kitchen environment
• Strong teamwork and communication skills
• Willingness to learn and develop culinary skills
• Ability to follow instructions and recipes accurately
• Strong organisational skills

Duties and Responsibilities    
Food Preparation & Production

• Assist in the preparation and production of pastries, desserts, breads, cakes, and other baked goods.
• Follow recipes and preparation methods as directed by the Head Pastry Chef.
• Ensure consistent quality, taste, and presentation of all pastry items.
• Assist in plating and finishing desserts for service.
• Prepare mise en place for daily pastry production.

Kitchen Operations

• Maintain cleanliness and organisation of the pastry section at all times.
• Ensure proper storage, labeling, and rotation of ingredients according to food safety standards.
• Assist with stock rotation and reporting low stock levels to senior chefs.
• Support the team during busy service periods and special events.

Quality & Food Safety

• Adhere to all health, hygiene, and food safety regulations.
• Ensure all pastry items meet the hotel’s quality and presentation standards.
• Maintain a clean and safe working environment in line with kitchen SOPs.

Team Collaboration

• Work closely with the pastry and kitchen teams to ensure smooth daily operations.
• Demonstrate a willingness to learn and develop pastry skills under guidance from senior chefs.
• Assist other kitchen sections when required.

Deadline:2nd April,2026

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Job Advert Summary    

• Motswari Private Game Reserve is seeking a technically skilled and detail-oriented Maintenance Stock Controller to join the maintenance team. The primary focus of this role is the effective management and control of maintenance-related stock, including electrical, refrigeration, and air-conditioning components.
• The successful candidate will ensure accurate stock control, procurement, and inventory management of all technical spares and equipment required for lodge operations. In addition, the role will provide technical support to the Maintenance Specialist and offer operational relief assistance during periods of leave or absence.
• This role requires a hands-on individual with strong technical knowledge and administrative capability to ensure the maintenance department operates efficiently in a remote lodge environment

Minimum Requirements    

• Trade qualification as an Electrician, Refrigeration Mechanic, or Air-Conditioning Technician (essential).
• Proven experience in stock control or inventory management, ideally within a maintenance or hospitality environment.
• Strong technical knowledge of electrical, refrigeration, and air-conditioning systems.
• Strong administrative and record-keeping skills.
• Ability to work independently and manage priorities effectively.
• Valid driver’s licence
• High attention to detail and accountability.
• Strong organisational and planning skills.
• Technical problem-solving ability.
• Ability to work in a remote lodge environment.
• Reliability, flexibility, and strong work ethic.
• Good communication and teamwork skills.

Duties and Responsibilities    
Maintenance Stock Control

• Take full responsibility for the control and management of maintenance stock.
• Manage ordering, receiving, issuing, and stock rotation according to FIFO principles.
• Maintain accurate stock records of electrical, refrigeration, and air-conditioning components.
• Conduct regular stock counts and investigate stock variances.
• Monitor minimum and maximum stock levels and initiate replenishment when required.
• Ensure all maintenance stock is correctly stored, labelled, and handled.

Procurement & Supplier Coordination

• Liaise with suppliers and contractors to source technical parts and equipment.
• Ensure cost-effective procurement while maintaining quality standards.
• Assist management with maintenance stock forecasting and budgeting.

Technical Support

• Provide support to the Maintenance Specialist with electrical, refrigeration, and air-conditioning maintenance tasks when required.
• Assist with troubleshooting and minor repairs where appropriate.
• Provide operational cover for the Maintenance Specialist during leave periods.

Compliance & Safety

• Ensure all maintenance stock and technical equipment are managed in accordance with lodge safety and operational standards.
• Adhere to health, safety, and environmental compliance requirements.
• Maintain a safe and organised workshop and storage environment

Deadline:2nd April,2026

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Job Advert Summary    

• The candidate will focus on promoting and selling restaurant spaces and select hotel venues for niche events including fashion activations, product launches, art exhibitions, private dinners, weddings, family gatherings, association events

Minimum Requirements    

• 1 to 2 Years Experience in the F&B, events, product launch, wedding coordination etc. industry.
• Passion for the hospitality industry.
• Strong interpersonal and presentation skills.
• Excellent organization and time managed skills, detail oriented and proactive.
• Strong writing and communication skills
• Ability to work flexible hours, including evening, weekends, public holidays if required for events.

Duties and Responsibilities    

• Proactively source, engage, and secure new business for Newmark Waterfront owned & managed restaurants and conference space.
• Create tailored proposals and presentations to pitch spaces and events for activations, events, weddings and meetings.
• Conduct and host site inspections.
• Collaborate with the marketing team to create event-specific sales campaigns and content.
• Attend industry events, networking opportunities, and relevant trade shows.
• Maintain an up-to-date database of leads, contacts, and activities using approved Newmark tools.
• Work closely with operations and F&B teams to ensure a collaborative approach and seamless execution.
• Achieve individual and team sales targets

Deadline:31st March,2026

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Job Advert Summary    

• The Reservationist is responsible for managing all guest reservation requests, modifications, and cancellations across various channels, including phone, email, and third-party platforms. This role requires delivering exceptional customer service, maximizing room occupancy and revenue, and ensuring all guest interactions reflect The Catalyst Hotel’s standards and values.
• The successful candidate will maintain up-to-date knowledge of hotel operations, services, and local offerings to effectively assist guests and promote additional products and services.

Minimum Requirements    

• Experience: 1–3 years in hotel reservations or front office management, with previous experience.
• Technical Knowledge: Proficiency in Property Management Systems (PMS) like Opera Cloud and channel management tools like FreshDesk. Strong command of Microsoft Office Suite
• Analytical Skills: Ability to analyse market trends, demand, and room inventory to make pricing decisions.
• Communication: Strong interpersonal skills for client negotiation and team management. 
• Exceptional attention to detail and organizational skills.
• Ability to work under pressure, prioritize tasks, and handle multiple requests
• Customer-focused mindset with a proactive approach to service

Duties and Responsibilities    

• Manage and process all reservation requests, amendments, and cancellations accurately and efficiently via telephone, email, and third-party booking platforms
• Identify guest needs and recommend suitable room types and packages
• Verify room availability, applicable rates, and ensure accurate bookings on the Opera system (PMS)
• Clearly communicate & guarantee policies, special rates, terms, and cancellation policies to guests
• Capture and maintain accurate reservation data, including special requests and preferences
• Update and manage daily room availability and occupancy levels in Opera
• Liaise closely with the Sales team and assist in following up on leads and potential business opportunities
• Coordinate conference and event bookings in collaboration with the Food & Beverage and Restaurant teams
• Provide detailed information about hotel facilities, services, and room offerings
• Maintain thorough knowledge of the hotel, surrounding areas such as Sandton and Johannesburg, local attractions, and current events to assist guests effectively
• Upsell hotel products, services, and experiences to maximize revenue

Guest Service & Operations

• Deliver attentive, courteous, and professional service at all times
• Anticipate guest needs and proactively resolve potential issues
• Handle guest queries and complaints efficiently and with professionalism
• Ensure a high level of guest satisfaction through accurate information and timely follow-up
• Support other departments and step in where required to ensure smooth operations
• Attend team meetings and training sessions as required

General Duties

• Maintain a strong understanding of hotel procedures, policies, and standards
• Assist with administrative and operational tasks as required by management
• Perform any additional duties as assigned by supervisors or management

CORE COMPETENCIES

• Clear communication skills – both written & verbal
• Presentable, well-spoken & professional individual
• Fluent in English, both oral and written.
• Good understanding of Maths
• Good Knowledge of the Reserves’ Software(OPERA)
• Customer service orientated
• Excellent communication and organizational skills
• Ability to deal with guests
• Excellent time management skills
• Ability to take initiatives
• Good decision-making abilities
• Good use of MS software such as Excel and Word

Deadline:2nd April,2026

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Job Advert Summary    

• We are seeking a passionate and experienced Safari Guide to join our team in delivering exceptional guest experiences. The ideal candidate will have a deep knowledge of the bush, strong guiding skills, and a commitment to safety, conservation, and guest satisfaction. If you thrive in a dynamic outdoor environment and enjoy sharing the beauty of nature with others, this is an exciting opportunity to grow your career

Minimum Requirements    

• FGASA Level 1 or higher (Field Guide Association of Southern Africa)
• Valid PDP (Professional Driving Permit)
• First Aid Certification (Level 1 or higher)
• Valid South African driver’s license

Duties and Responsibilities    
Guest Experience

• Conduct game drives and bush walks in a safe, engaging, and professional manner
• Interpret wildlife behaviour, ecology, and conservation practices
• Provide a luxury guest experience, including storytelling and personalized interaction
• Ensure high levels of guest satisfaction and repeat visitation

Wildlife & Environmental Knowledge

• Demonstrate in-depth knowledge of flora, fauna, birdlife, and ecosystems
• Track animals and identify species accurately
• Promote conservation awareness and responsible tourism

Safety & Compliance

• Ensure guest safety at all times during drives and walks
• Adhere to reserve rules, standard operating procedures, and legal requirements
• Conduct pre-drive vehicle checks and ensure equipment is in working order
• Handle emergency situations calmly and professionally

Vehicle & Equipment Management

• Maintain safari vehicles in clean and operational condition
• Report faults and ensure regular servicing
• Manage guiding equipment (radios, rifles where applicable, first aid kits)

Hospitality & Lodge Support

• Assist with guest hosting, meals, and special experiences when required
• Communicate effectively with lodge teams (F&B, housekeeping, front office)
• Support overall lodge operations to ensure seamless service delivery

Deadline:1st April,2026

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Job Advert Summary    

• We’re looking for a detail-oriented and proactive Junior Marketing Administrator to support our marketing team with day-to-day coordination and execution. This role is ideal for someone starting their career in marketing, with a passion for organisation, creativity, and digital platforms.

Minimum Requirements    

• Diploma or Bachelor’s degree in Marketing, Communications, or a related field is advantageous.
• Previous hospitality experience is advantageous
• Ability to multitask, meet deadlines, and adapt in a fast-paced environment.
• Excellent written and verbal communication skills.
• Familiarity with Dropbox, and project management tools (e.g. Monday.com), Canva, WordPress, and social media scheduling tools (e.g. StatusBrew)
• Proficient in Microsoft Office and/or Google Suite.
• Strong analytical, numerical, and organisational skills.

Duties and Responsibilities    
Marketing Operations & Coordination

• Conduct daily website audits and update property content, packages, and collateral to ensure accuracy.
• Manage online content platforms, keeping materials correctly categorised and up to date.
• Oversee and update property service directory pages.
• Monitor Marketing inbox and respond to queries via email, phone, or social media.
• Brief daily marketing tasks to the team and assist the social media team with scheduling content.

Reporting 

• Compile and distribute weekly and monthly reports

Administration & Brand Support

• Track vouchers and update expired entries.
• Organise and manage marketing collateral

Deadline:7th April,2026

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Job Advert Summary    

• To deliver a seamless, warm, and personalised guest experience from arrival to departure. The Guest Liaison / Receptionist is responsible for managing all front office operations efficiently while upholding Newmark’s service standards and ensuring every guest interaction reflects the brand’s commitment to excellence

Minimum Requirements    

• Grade 12 (Matric); a qualification in Hospitality or Tourism will be advantageous.
• 2–3 years’ experience in a Front Office, Reception, or Guest Relations role within the hospitality industry.
• Proven experience working with OPERA PMS is essential.
• Strong computer literacy, including MS Office.
• Excellent communication and interpersonal skills with a guest-centric approach.
• Professional appearance and a high standard of personal grooming.
• Ability to work shifts, including weekends and public holidays

Duties and Responsibilities    

• Ensure a professional and efficient check-in and check-out process in line with company standards.
• Manage reservations, room allocations, and guest preferences accurately.
• Provide guests with information, assistance, and tailored local recommendations to enhance their stay.
• Handle guest queries, feedback, and complaints promptly and professionally, ensuring effective resolution.
• Liaise closely with Housekeeping, Maintenance, and Food & Beverage teams to ensure a seamless guest experience.
• Maintain accurate guest profiles, billing, and records at all times.
• Promote Newmark and Blaauwklippen experiences, facilities, and activities to maximise guest engagement and revenue.
• Uphold the highest standards of presentation, professionalism, and customer service at all times.

Deadline:7th April,2026