Lesaka empowers underserviced Southern African consumers and merchants to fulfil their potential by delivering innovative financial services and other business services focussed on their specific needs.
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Job Description
- A vacancy exists for a Sales Executive within the Micro Merchant Division, in KwaZulu Natal (Richards Bay)
- We are seeking a motivated and results-driven Sales Executive to join our team. This dynamic role requires a mix of diverse product knowledge, technical expertise, and a passion for delivering exceptional customer experiences.
- You will play a key role in driving sales, expanding business opportunities, and ensuring our products meet customer needs.
Who is the ideal candidate
- An entrepreneurial mindset that is passionate about selling and driving payments digital inclusivity in the informal market.
- Business minded individuals that thrive on engaging and communicating effectively with small business owners.
- Self-starter that can identify opportunities for underserved customers and be proactive to cultivate quality leads.
- A strategic thinker that is not intimidated to operate and seek out decision makers in an informal environment.
- A well-presented individual that can explain the core benefits of all Merchant products in a relatable and compelling manner to merchants.
- A disciplined self-led individual that demonstrates ethics in time management and commitment to exploring, investing and managing a growing customer sales pipeline.
- A progressive individual that prioritises on-going learning of the Lesaka product ecosystem to better sell, up-sell, or cross sell solutions to merchants.
Requirements
- Consistently meet and exceed monthly and quarterly sales targets through a results-driven approach.
- Understand client requirements and recommend the most suitable products for their business needs.
- Provide accurate sales forecasts and maintain an up-to-date status on outstanding opportunities.
- Proactively offer best practice solutions to management for sales challenges and opportunities.
- Ensure contracts are processed accurately and efficiently to maintain seamless operations.
- Ability to install devices, ensuring product functionality and customer satisfaction.
- Build relationships and engage with informal vendors to expand our market presence.
- Identify and establish new business areas to drive growth and increase market share.
- Ensure our products are available and visible, driving increased awareness and sales.
- Collaborate with the sales team to identify cross-selling opportunities and tailor proposals to maximize sales potential.
Qualifications
- Bachelor’s degree in business, Marketing, Sales, or a related field (preferred but not required).
- Proven sales experience in a technical or product-driven environment, with a strong track record of meeting or exceeding sales targets.
- Technical proficiency with the ability to install and troubleshoot devices.
- Excellent communication and interpersonal skills, with the ability to engage and build relationships with clients, vendors, and team members.
- Strong problem-solving abilities and a proactive approach to sales challenges.
- Experience in customer needs analysis and tailoring product recommendations to meet business objectives.
- Proficient in sales forecasting, CRM software, Sales Force and Microsoft Office (Excel, Word, PowerPoint).
- Valid driver’s license and willingness to travel as needed
Closing Date 06 April 2026
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Job Description
- A vacancy exists for a Sales Executive within the Micro Merchant Division, in KwaZulu Natal (Kokstad)
- We are seeking a motivated and results-driven Sales Executive to join our team. This dynamic role requires a mix of diverse product knowledge, technical expertise, and a passion for delivering exceptional customer experiences.
- You will play a key role in driving sales, expanding business opportunities, and ensuring our products meet customer needs.
Who is the ideal candidate
- An entrepreneurial mindset that is passionate about selling and driving payments digital inclusivity in the informal market.
- Business minded individuals that thrive on engaging and communicating effectively with small business owners.
- Self-starter that can identify opportunities for underserved customers and be proactive to cultivate quality leads.
- A strategic thinker that is not intimidated to operate and seek out decision makers in an informal environment.
- A well-presented individual that can explain the core benefits of all Merchant products in a relatable and compelling manner to merchants.
- A disciplined self-led individual that demonstrates ethics in time management and commitment to exploring, investing and managing a growing customer sales pipeline.
- A progressive individual that prioritises on-going learning of the Lesaka product ecosystem to better sell, up-sell, or cross sell solutions to merchants.
Requirements
- Consistently meet and exceed monthly and quarterly sales targets through a results-driven approach.
- Understand client requirements and recommend the most suitable products for their business needs.
- Provide accurate sales forecasts and maintain an up-to-date status on outstanding opportunities.
- Proactively offer best practice solutions to management for sales challenges and opportunities.
- Ensure contracts are processed accurately and efficiently to maintain seamless operations.
- Ability to install devices, ensuring product functionality and customer satisfaction.
- Build relationships and engage with informal vendors to expand our market presence.
- Identify and establish new business areas to drive growth and increase market share.
- Ensure our products are available and visible, driving increased awareness and sales.
- Collaborate with the sales team to identify cross-selling opportunities and tailor proposals to maximize sales potential.
Qualifications
- Bachelor’s degree in business, Marketing, Sales, or a related field (preferred but not required).
- Proven sales experience in a technical or product-driven environment, with a strong track record of meeting or exceeding sales targets.
- Technical proficiency with the ability to install and troubleshoot devices.
- Excellent communication and interpersonal skills, with the ability to engage and build relationships with clients, vendors, and team members.
- Strong problem-solving abilities and a proactive approach to sales challenges.
- Experience in customer needs analysis and tailoring product recommendations to meet business objectives.
- Proficient in sales forecasting, CRM software, Sales Force and Microsoft Office (Excel, Word, PowerPoint).
- Valid driver’s license and willingness to travel as needed
Closing Date 06 April 2026
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PURPOSE OF JOB
- The Operational and Fraud Risk Manager supports the design, implementation, and continuous improvement of Operational Risk and Fraud Risk management across the Enterprise Division.
- The role is responsible for day-to-day risk operations, monitoring emerging risks, managing fraud investigations, ensuring effective controls are in place, and driving a strong risk-aware culture within business units.
- Working under the Executive Head of Risk and Fraud, the incumbent ensures timely reporting, operational execution, and stakeholder engagement to safeguard the organisation’s operational stability, financial integrity, and customer trust.
The Operational and Fraud Risk Manager responsibilities include the following:
KEY PERFORMANCE AREAS
Strategy Execution and Support
- Support the implementation of Operational Risk and Fraud Risk strategies aligned to business objectives.
- Translate strategic plans into operational actions for the Enterprise Division.
- Provide input into risk policy updates, frameworks, and standards.
- Coordinate risk-related projects and ensure successful execution.
Risk Identification, Data Analysis and Trend Monitoring
- Monitor and analyse Operational Risk indicators, fraud trends, and transactional patterns to identify weaknesses, emerging risks and control failures.
- Conduct analysis on risk events, control failures, and fraud incidents to determine root causes.
- Recommend preventative and corrective actions to reduce future occurrences.
- Maintain accurate and up-to-date Operational Risk and Fraud MIS.
Operational Management and Control Execution
- Act as 1st Line of Defence for business units in identifying, assessing, and mitigating Operational Risks.
- Maintain and update Operational and Strategic Risk Registers in collaboration with business teams.
- Conduct business assurance and control testing to validate effectiveness of key controls.
- Provide Operational Risk subject-matter support during product, process, or channel changes.
- Facilitate training sessions to embed a risk-aware culture in the business.
- Proactively escalate risk concerns and track remediation actions to closure.
Fraud-specific responsibilities:
- Investigate fraud cases and ensure timely resolution.
- Identify control breakdowns and recommend improved controls to prevent future fraud.
- Test enhancements to ensure controls operate effectively.
- Track fraud metrics against acceptable thresholds and escalate variances.
Team Support, Management and Cross-Functional Collaboration
- Assist in coordinating operational activities within the Risk and Fraud teams.
- Work closely with internal and external specialists to test for vulnerabilities.
- Support collaboration between business teams, IT, and Fraud Operations to prevent duplication of effort.
- Manage Operational and Fraud Risk teams as is necessary.
Reporting and Communication
- Prepare Operational Risk and Fraud reports for internal committees and stakeholders.
- Compile monthly and quarterly MIS for EXCO and Group Operational Risk.
- Draft internal communications related to fraud trends, learnings, and awareness campaigns.
- Ensure accuracy, timeliness, and clarity in reporting.
Compliance, Governance and Industry Engagement
- Ensure Risk and Fraud practices align to regulatory, card-scheme, and sponsorship requirements.
- Participate in relevant industry forums such as SABRIC, PASA, and issuer engagements.
- Support audit processes and assist in control testing activities.
Technology, Automation and Process Improvement
- Work with technology teams to enhance fraud detection, risk monitoring tools, and reporting automation.
- Review system access controls, investigate anomalies, and recommend improvements.
- Identify opportunities to automate and streamline processes to improve efficiency and reduce risk.
Business Continuity and Risk Framework Support
- Assist with Business Impact Assessments (BIAs) for business units.
- Support the maintenance and testing of the Business Continuity Management Plan.
- Help embed the Division Risk Appetite and Tolerance statements within business operations.
EXPERIENCE
- 5–7 years’ experience in Operational Risk and Fraud Risk Management.
- Experience within financial services, payments, or fintech is essential.
- Experience working within Risk frameworks and performing control testing.
- Competent in terms of conducting investigations, root-cause analysis, and risk reporting.
QUALIFICATIONS AND SKILLS
- BCom Degree in Risk Management, Law, Economics, Finance, or related fields.
- Additional Operational Risk or Fraud certifications advantageous.
- Strong analytical and problem-solving skills.
- Ability to translate complex information into actionable insights.
- Proficiency with risk systems, reporting tools, and data analysis platforms.
WORK BEHAVIOURS AND ATTRIBUTES
- Strong organisational and execution capability.
- Proactive, structured, and analytical thinker.
- Able to engage stakeholders at all levels and build trust.
- Good communication (written and verbal) and reporting capability.
- Collaborative team player with the ability to influence without authority.
- High level of integrity, attention to detail, and accountability
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Role Purpose
- The Compliance Manager is responsible for driving and overseeing compliance within the Merchant business to ensure that all financial and operational procedures — as well as personal conduct — comply with relevant legislation, regulatory frameworks, and contractual obligations.
- Embedded within the business, this role delivers on the compliance strategy while ensuring strong operational execution, supporting risk‑based decision‑making, and strengthening the internal control environment.
- It offers an opportunity to play a key role in safeguarding the Merchant business while shaping a strong risk and compliance culture.
Key Responsibilities
Regulatory Compliance & Risk Management
- Take full responsibility for the compliance programme within the Merchant Division
- Ensure compliance with NPS, FAIS, FICA, POPIA, and all relevant legislation
- Develop, roll out, and monitor the Risk Management and Compliance Programme (RMCP)
- Review new and existing processes and products to identify and mitigate compliance risks
- Provide practical compliance advice and guidance to business partners
- Support regulatory inspections and participate in combined assurance activities
Compliance Operations & Framework Execution
- Coordinate and deliver daily compliance operational activities
- Manage and maintain compliance dashboards
- Compile, review, and maintain business‑specific compliance policies and procedures
- Assist in designing and implementing adequate and effective processes and internal controls
- Ensure timely compilation and submission of regulatory reports and returns
- Escalate and investigate material risks or breaches
Stakeholder Engagement & Training
- Communicate and embed compliance frameworks and policies within the business
- Build strong working relationships with internal and external stakeholders
- Support business teams through compliance awareness and training interventions
- Represent compliance during audits and engagements with relevant regulators
- Produce periodic compliance reports to track progress on compliance initiatives
Knowledge, Skills & Experience
Knowledge
- Relevant laws and regulations (NPS, FAIS, FICA, POPIA)
- Risk management principles
- Compliance frameworks and policies
Skills
- Organisational and leadership skills
- Analytical thinking and detail orientation
- Strong verbal and written communication
- Stakeholder management and problem‑solving
- Time management and ability to work under pressure
Personal Characteristics
- Operates effectively at both strategic and operational levels
- Proactive, practical, and business‑oriented
- Strong relationship‑builder
- Passionate about compliance and adding value
- Strong communicator with the ability to influence at all levels
Experience & Qualifications
Required
- Legal, Risk, or Compliance‑related degree (CISA advantageous)
- 5+ years’ experience in a compliance role within Financial Services
- Strong understanding of FICA, payments regulations, and risk management
- Experience managing multiple stakeholders and complex compliance operations
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Job Description
- Head of Sales and Distribution Merchant Division – Eastern Cape
- Lesaka Merchant Division is a fast-growing, technology-enabled business within Lesaka Technologies, focused on delivering innovative financial and operational solutions to merchants across South Africa.
- As the division undergoes strategic integration and reorganisation, we are building a future-ready platform that delivers customer-centric solutions that help merchants grow and fulfil their potential.
Role Purpose
- The Provincial Head of Merchants (Corporate Solutions) plays a critical role in Lesaka’s ability to scale, deepen merchant relationships, and deliver on its mission to enable merchant growth across South Africa. This role bridges strategy and execution, ensuring national ambition translates into meaningful local impact.
- The incumbent is accountable for the end-to-end performance of the merchant business within a defined province, including revenue growth, profitability, merchant acquisition and retention, customer experience, and execution of national strategy.
Key Accountabilities
Provincial Commercial and P&L Ownership
- Own and deliver provincial revenue, cost, margin, and growth targets.
- Develop and manage provincial budgets, forecasts, and commercial plans.
- Drive productivity and improve unit economics.
- Monitor business performance and take corrective action to achieve financial targets.
- Ensure disciplined management of sales performance and commercial returns.
Merchant Growth, Portfolio Expansion and Market Development
- Lead merchant acquisition and portfolio growth.
- Identify provincial growth opportunities.
- Execute go-to-market plans for card acquiring, POS, digital payments, and VAS.
- Drive merchant penetration, activation, and share of wallet.
- Ensure meaningful provincial contribution to national growth.
Customer Experience and Retention
- Ensure a consistent, high-quality merchant experience.
- Reduce churn through proactive merchant engagement.
- Drive retention strategies that strengthen long-term relationships.
- Embed a customer-centric culture.
- Escalate and resolve service issues timeously.
Leadership and Team Management
- Lead, coach, and develop provincial sales teams.
- Build a high-performance culture with clear targets and accountability.
- Drive sales management routines (pipeline, performance, field support).
- Identify and develop capabilities within the team.
- Support succession planning and talent readiness.
Strategy Execution and Localisation
- Translate national sales strategy into provincial execution plans.
- Align commercial priorities with local market needs.
- Provide feedback on product, pricing, and customer propositions.
- Ensure alignment between national and provincial priorities.
- Drive consistent execution of campaigns and initiatives.
Operational Excellence and Risk Management
- Partner with Operations to manage onboarding, compliance, deployment, and support.
- Drive adherence to processes, controls, and service standards.
- Manage regulatory, fraud, credit, and operational risks.
- Collaborate with Risk, Compliance, Finance, and other teams.
- Ensure adherence to policy, legal requirements, and Lesaka standards.
Stakeholder and Partner Management
- Build strong relationships with merchants and strategic partners.
- Represent Lesaka in provincial forums and engagements.
- Collaborate with Product, Tech, Finance, Risk, Marketing, and Ops.
- Act as the provincial voice for market intelligence and merchant insights.
- Strengthen partnerships that drive sustainable growth.
Key Performance Indicators
Financial and Commercial Performance
- Revenue growth vs budget
- Portfolio profitability and cost-to-serve
- Average revenue per merchant (ARPM)
- Sales productivity per Account Executive
- Product mix contribution
Merchant Growth and Portfolio Expansion
- New merchant acquisition
- Activation rates
- Growth in active merchants
- Cross-sell and multi-product penetration
- Share of wallet growth
Retention and Customer Outcomes
- Merchant retention
- Churn / attrition
- Save-rate on at-risk merchants
- Customer satisfaction
- Resolution within agreed timelines
Sales Execution and Discipline
- Pipeline coverage
- Pipeline conversion
- Forecast accuracy
- Sales activity discipline
- CRM/Salesforce data quality
Leadership and Team Performance
- Team target attainment
- Individual productivity
- Quality of performance management
- Coaching cadence
- Capability and succession readiness
Risk, Governance and Operational Discipline
- Compliance to onboarding, FICA, pricing controls
- Audit findings
- Fraud, credit, operational incidents
- Governance and reporting adherence
- Operational execution across onboarding, deployment, and servicing
Required Experience and Qualifications
Experience
- 8–12 years in payments, fintech, financial services, FMCG RTM, or B2B environments.
- Proven P&L ownership or regional leadership.
- Experience scaling field-based teams.
- Knowledge of merchant acquiring, POS, digital payments.
- Experience translating strategy into execution.
- Proven commercial growth and retention performance.
Qualifications
- Bachelor’s in Business, Commerce, Finance, or related field.
- MBA advantageous.
Core Competencies
- Commercial and financial acumen
- Strategic execution
- Customer-centric leadership
- Data-driven decision making
- People leadership
- Stakeholder influence
- Planning and performance management
- Problem solving
- Risk and governance discipline
Leadership Attributes
- Entrepreneurial mindset
- Effective in high-growth environments
- Resilient and execution-focused
- Strong ethics
- Results-oriented
- Collaborative
- Strategic and hands-on balance
Success in the Role Will Look Like
- Deliver profitable growth
- Build a high-performing sales culture
- Expand the merchant base
- Improve retention and customer experience
- Execute national strategy locally
- Strengthen commercial discipline and operational excellence
Closing Date 10 April 2026
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What You’ll Do
Payment Administration
- Manage all Salesforce Payment and Sonic Payment administrative duties.
- Maintain dashboards, opportunities, cases, and tasks in both systems daily.
- Execute change of ownership, change of entity, and change of account processes across all regions.
Client Engagement & Service
- Conduct national client courtesy calls (telephonic).
- Respond to client queries promptly and provide exceptional service.
- Handle queries and complaints professionally and provide suitable solutions.
- Assist clients via both email and phone to ensure a smooth and positive experience.
Operational Coordination
- Coordinate installation and collection scheduling with the Sales Administration team.
- Facilitate device suspension and unsuspension with Contracts and Debtors.
- Manage add‑on, reduction, and cancellation sales administration for all regions (working with regional sales teams).
- Support retentions processes where necessary.
Data Management & Analytics
- Monitor and analyze Payment swipe data nationally.
- Support national rate adjustment administration as required.
- Ensure dashboards and administrative records are accurate and up-to-date.
Internal Collaboration
- Liaise with internal departments regarding Payment cases and their resolution.
- Participate in regular internal meetings.
- Consistently follow all process steps, checklists, and operational guidelines.
Minimum Requirements
- Fluent in English — excellent verbal and written skills
- Strong computer literacy (advanced MS Office)
- Salesforce and/or Sonic experience (highly advantageous)
- DocuSign experience (advantageous)
- Previous administrative experience (essential)
- Customer service experience (advantageous)
- Exceptional administrative and multitasking capabilities
- Strong data analytics skills
- Excellent communication and active listening skills
- Driven, goal-oriented, and self-motivated
- High integrity, reliability, and maturity
- Ability to work well under pressure and within a team
- Strong critical thinking and problem-solving skills
- Exceptional attention to detail and adherence to deadlines
Closing Date 26 March 2026
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Job Description
E-Commerce Sales Specialist
- We are seeking a commercially astute E-Commerce Specialist to take ownership of an allocated E-commerce merchant portfolio and drive measurable revenue performance.
The Opportunity
- This is not traditional account management. This role carries full commercial accountability for a defined revenue base.
As E-Commerce Specialist, you will:
- Grow revenue through structured cross-sell and upsell initiatives
- Increase product penetration across the merchant base
- Reduce churn through proactive, data-led engagement
- Strengthen long-term merchant relationships
You will act as a trusted advisor, ensuring merchants extract full value from Lesaka’s ecosystem while protecting and expanding recurring revenue.
Key Responsibilities
Revenue Growth & Expansion
- Analyse merchant performance and product usage to identify revenue opportunities
- Execute targeted outbound campaigns (calls, WhatsApp, email)
- Position bundled and tiered solutions using consultative selling techniques
- Build and manage a disciplined opportunity pipeline in CRM
- Deliver consistent net base revenue growth
Retention & Churn Management
- Monitor transaction trends to identify early churn risk
- Implement structured retention and reactivation strategies
- Partner with Support and Operations to resolve performance-impacting issues
- Protect recurring revenue through proactive intervention
Relationship Ownership
- Serve as the primary commercial contact for assigned merchants
- Conduct structured lifecycle engagements (activation, growth, renewal)
- Facilitate product education and value-optimisation discussions
- Provide market and customer insights to internal stakeholders
Governance & Insights
- Maintain accurate CRM records and reporting discipline
- Deliver performance insights on revenue trends and risk indicators
- Contribute intelligence on competitor activity and market shifts
What Success Looks Like
- Sustainable net base revenue growth
- Reduced churn rates
- Increased multi-product adoption
- High merchant satisfaction
What You Bring
- 3–5 years’ experience in Account Management, Customer Success, or Relationship Management
- Proven success in revenue growth, retention, and cross-selling
- Experience within fintech, financial services, E-commerce, or merchant acquiring preferred
- Strong analytical capability and CRM proficiency (Dynamics or Salesforce advantageous)
- Commercial acumen with a consultative sales approach
- Matric required; tertiary qualification advantageous
- Willingness to travel occasionally for merchant engagement
Closing Date 10 April 2026
go to method of application »
Job Description
E-Commerce Sales Specialist
- We are seeking a commercially astute E-Commerce Specialist to take ownership of an allocated E-commerce merchant portfolio and drive measurable revenue performance.
The Opportunity
- This is not traditional account management. This role carries full commercial accountability for a defined revenue base.
As E-Commerce Specialist, you will:
- Grow revenue through structured cross-sell and upsell initiatives
- Increase product penetration across the merchant base
- Reduce churn through proactive, data-led engagement
- Strengthen long-term merchant relationships
You will act as a trusted advisor, ensuring merchants extract full value from Lesaka’s ecosystem while protecting and expanding recurring revenue.
Key Responsibilities
Revenue Growth & Expansion
- Analyse merchant performance and product usage to identify revenue opportunities
- Execute targeted outbound campaigns (calls, WhatsApp, email)
- Position bundled and tiered solutions using consultative selling techniques
- Build and manage a disciplined opportunity pipeline in CRM
- Deliver consistent net base revenue growth
Retention & Churn Management
- Monitor transaction trends to identify early churn risk
- Implement structured retention and reactivation strategies
- Partner with Support and Operations to resolve performance-impacting issues
- Protect recurring revenue through proactive intervention
Relationship Ownership
- Serve as the primary commercial contact for assigned merchants
- Conduct structured lifecycle engagements (activation, growth, renewal)
- Facilitate product education and value-optimisation discussions
- Provide market and customer insights to internal stakeholders
Governance & Insights
- Maintain accurate CRM records and reporting discipline
- Deliver performance insights on revenue trends and risk indicators
- Contribute intelligence on competitor activity and market shifts
What Success Looks Like
- Sustainable net base revenue growth
- Reduced churn rates
- Increased multi-product adoption
- High merchant satisfaction
What You Bring
- 3–5 years’ experience in Account Management, Customer Success, or Relationship Management
- Proven success in revenue growth, retention, and cross-selling
- Experience within fintech, financial services, E-commerce, or merchant acquiring preferred
- Strong analytical capability and CRM proficiency (Dynamics or Salesforce advantageous)
- Commercial acumen with a consultative sales approach
- Matric required; tertiary qualification advantageous
- Willingness to travel occasionally for merchant engagement
Closing Date 10 April 2026
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What You Will Own
- Acquisition and expansion of high-value corporate and enterprise merchants
- Full revenue ownership of a strategic portfolio
- Structuring, negotiating, and closing complex multi-product fintech solutions
- Building C-suite and executive stakeholder relationships
- Driving retention, cross-sell, and long-term account profitability
- Accurate forecasting, pipeline governance, and disciplined CRM management
- End-to-end deal leadership in collaboration with Product, Risk, and Operations
This role requires both a hunter’s intensity and a strategic farmer’s discipline.
What You Bring
- 7+ years of proven B2B sales success within fintech, payments, merchant acquiring, or financial services
- Demonstrated ability to close and scale enterprise or large corporate accounts
- Strong financial acumen and solution-based selling capability
- Executive presence and high-level negotiation expertise
- A data-driven, performance-focused mindset
- Ability to operate autonomously within a defined territory
- Valid driver’s licence and reliable transport
Why Lesaka
At Lesaka Technologies, senior sales talent is backed by:
- Uncapped, performance-led earning potential
- Exposure to strategic, revenue-rich portfolios
- Direct access to executive leadership
- Clear progression within a scaling fintech organisation
- A results-driven culture built on accountability and execution
This Role Is For
- Proven enterprise closers
- Commercial leaders who think in revenue, not activity
- Professionals who value autonomy with accountability
- Sales executives ready to operate at senior impact level
Closing Date 10 April 2026
go to method of application »
What You Will Own
- Acquisition and expansion of high-value corporate and enterprise merchants
- Full revenue ownership of a strategic portfolio
- Structuring, negotiating, and closing complex multi-product fintech solutions
- Building C-suite and executive stakeholder relationships
- Driving retention, cross-sell, and long-term account profitability
- Accurate forecasting, pipeline governance, and disciplined CRM management
- End-to-end deal leadership in collaboration with Product, Risk, and Operations
This role requires both a hunter’s intensity and a strategic farmer’s discipline.
What You Bring
- 7+ years of proven B2B sales success within fintech, payments, merchant acquiring, or financial services
- Demonstrated ability to close and scale enterprise or large corporate accounts
- Strong financial acumen and solution-based selling capability
- Executive presence and high-level negotiation expertise
- A data-driven, performance-focused mindset
- Ability to operate autonomously within a defined territory
- Valid driver’s licence and reliable transport
Why Lesaka
At Lesaka Technologies, senior sales talent is backed by:
- Uncapped, performance-led earning potential
- Exposure to strategic, revenue-rich portfolios
- Direct access to executive leadership
- Clear progression within a scaling fintech organisation
- A results-driven culture built on accountability and execution
This Role Is For
- Proven enterprise closers
- Commercial leaders who think in revenue, not activity
- Professionals who value autonomy with accountability
- Sales executives ready to operate at senior impact level
Closing Date 10 April 2026
go to method of application »
Role Purpose
- We are looking for a dedicated QA / Tester to ensure the quality, stability, and reliability of our Salesforce‑based CRM solutions. This role is responsible for validating custom developments, integrations, and releases — preventing defects from impacting merchant operations and customer workflows.
- You will play a critical role in safeguarding system performance, data integrity, and the end‑to‑end merchant experience across the Merchant Division.
Key Responsibilities
Test Case Design & Execution
- Design, develop, and execute manual and automated test cases, scripts, and scenarios for Salesforce applications
- Perform functional, regression, integration, and UAT testing across customisations, Lightning components, flows, and integrations
Defect Identification & Quality Control
- Identify, document, and track defects using Jira or Salesforce tracking tools
- Collaborate with developers to validate fixes and ensure issues are resolved
- Ensure compliance with CRM quality standards and data integrity requirements
Collaboration & Requirements Validation
- Work closely with developers, BAs, and product managers to clarify requirements
- Validate acceptance criteria and ensure business expectations are met
- Support CRM release cycles with structured testing and sign‑off processes
Experience & Qualifications
Minimum Requirements
- Bachelor’s degree in IT, Computer Science, or related field
- 2+ years of QA / testing experience (Salesforce experience preferred)
- Knowledge of tools like Selenium, Provar, or Salesforce‑specific testing platforms
- Experience testing Salesforce customisations, flows, integrations, and Lightning components
- Strong analytical and problem‑solving capability
- High attention to detail and disciplined documentation
Preferred
- ISTQB certification or equivalent
- Experience with automated testing frameworks
- CRM or fintech testing experience
Closing Date 27 March 2026
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Role Purpose
- We are seeking a highly experienced Senior Salesforce Architect to provide technical leadership, architectural governance, and long‑term strategic direction for our Salesforce CRM ecosystem. This senior role is responsible for designing scalable, secure, future‑proof architectures that support complex merchant and business requirements across the Merchant Division.
- You will serve as the technical authority for all Salesforce platforms, ensuring best‑practice implementation, architectural integrity, and alignment to enterprise standards.
Key Responsibilities
Technical Architecture & Design
- Lead the technical architecture and design of Salesforce solutions, including multi‑org strategies
- Define data models, integration patterns, and enterprise security frameworks
- Oversee architectural feasibility, performance tuning, and technical debt management
Salesforce Ecosystem Governance
- Evaluate new Salesforce features, tools, and products such as Einstein and MuleSoft
- Review and approve complex development designs
- Provide governance and best practices across CRM projects
Collaboration & Solution Leadership
- Translate business requirements into robust, scalable technical designs
- Work closely with developers, product managers, and stakeholders
- Ensure business needs are met with enterprise‑grade technical solutions
Leadership, Mentoring & Enablement
- Mentor Salesforce developers and technical teams
- Drive architectural excellence across the CRM function
- Share technical knowledge, ensuring alignment to enterprise standards
Experience & Qualifications
Minimum Requirements
- Bachelor’s degree in Computer Science or related field
- Multiple Salesforce Architect certifications (e.g., Application Architect, Technical Architect)
- 8+ years of Salesforce experience
- 3–5 years in Salesforce architecture or equivalent senior roles
- Deep expertise in Apex, Lightning, integrations, API design, and enterprise patterns
Preferred
- Experience in enterprise‑level Salesforce environments
- Exposure to AI‑based tools (Einstein), middleware (MuleSoft), and complex integrations
Closing Date 27 March 2026
Method of Application
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