Job vacancies at Telkom

Core Description    

• Responsible for the identification, measurement, control and minimisation of loss associated with uncertain risks throughout the ICT environment. The development, documentation, implementation and monitoring of an Information risk management framework including policies, standards, procedures, and security architecture to ensure delivery and awareness of sound Information Security management practices company wide, including compliance with national legislation and international standards. Researches and stays abreast of worldwide best practice and regulations. Provides expert advice and consultancy with respect to risk management practices and concerns within IT and business architectures, applications, changes, solutions and operational processes.

Competencies    
KNOWLEDGE/SKILLS

• Information Risk Assessment & Management; Change Management & Change Risk; Security Standards, Policies & Practices; Information Risks within Systems & IT Architecture; Information Risks within People & Processes; Enterprise & Security Architecture; Operational Security Practices; Management Information Security Awareness; Analytical & Investigative; Communication & Interpretation; Decision Making; Problem Solving; Project & Task Management; Risk Awareness

COMPETENCIES

• Integrity; Assertive; Confident; Initiator; Supportive; Persuasive; Team Player; Problem Ownership

Job Responsibilities    
Information Security Risk Management

•  Report on Enterprise Information Risk
•  Research, Identify and Assess Information threats to business (New and existing)
•  Project and Change Consultation and Assessment of Risk
•  Information Risk assessment, rating, management, and resolution
•  Represent Information Security in Governance and Business processes
•  Monitor, Assess and Report on Operational Security Assurance process

Information Security Governance

•  Create/ Maintain/ Communicate Information Security Policies and Standards
•  Ensure Regulatory and Security Policy Compliance and Business Risk alignment
•  Manage Policy review, update and approvals process
•  Support Security Governance Forum and ISMS Processes
•  Maintain Information Security Strategy ensuring Business Strategy Alignment
•  Ensure Information Security Awareness of Policy and Business Risks

Information Security Architecture

•  Ensure Enterprise Security Architecture aligns with business requirements and risks
•  Advise and recommend Technical Security direction in support of Enterprise Security Architecture
•  Define, Assess and Communicate Information Security elements within Business and IT Architecture
•  Information Security input to Business cases and projects
•  Ensure Information Security Architecture requirements are met within all systems and processes

Required Certification    

• Mandatory certifications: Must have at least one of the following - CISM, CRISC CISSP, SABSA or ISO27001/2
• Additional desired certification: CoBIT, TOGAF, ITIL

Qualifications    

• Relevant 3 year Degree or Diploma in IT or Information Security (at least NQF level 6)

Experience    

• Minimum of 5 years experience in a IT, Network or Information Security role, of which at least 3 years must have been in an Information Security Risk Management or Information Security Governance role.

Special Requirements    

•  Prepared to work all hours as required
•  Valid driver's license
•  No Criminal record

Comments    

• Applicants with strong knowledge and experience of Information Security Management Systems or Information Security Governance role as well as CISM, CRISC CISSP, SABSA or ISO27001/2 will have an advantage

Preference will be given to AA candidates.

To view the job description please click on the Job Description attachment.

Note: The Company adopted a hybrid operating model whereby employees will have two registered workplace locations. This job is identified to be performed from home therefor the home-based office location is the primary workplace and the official office-based location is the secondary workplace.

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Job Responsibilities    

• As per JD

Required Certification    
None
Qualifications    

• Grade 12 & relevant modular training (internal) (NQF level 4)

Experience    

• 3 Years relevant experience at operational level

Special Requirements    

• High stress tolerance.
• Valid driver's license.
• Not colour blind.
• Able to work at heights/ in confined spaces.
• Must be willing and able to work after hours, including overtime, call out and stand-by.

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Job Responsibilities    

• As per JD

Required Certification    

• None

Qualifications    

• Grade 10 (Int) (NQF level 3)/ Grade 12 (Ext) and relevant modular training (NQF level 4)

Experience    

• 12 Months relevant experience in the Network Field Operations

Special Requirements    

• Valid driver's license.
• Prepared to work in all weather conditions.
• Prepared to work in confined spaces and at heights.
• Not colour blind.
• Able to work in all areas.
• Able to travel and stay out.
• Able to work outside normal working hours.

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Core Description    

• Responsible for the modelling analytical activities across the campaign lifecycle, including campaign design, targeting strategy and execution, and performance measurement. Provide advanced technical/ specialist guidance to the team of customer analysts and mentor junior analysts in the team.

Competencies    
FUNCTIONAL KNOWLEDGE

• Descriptive, Inferential and Multivariate Statistical Techniques; Python/R/Scala Programming, Expertise such as SQL, Visual Basic; Data Mining, Machine Learning, Deep Learning, Recommender systems, Data visualisation, and Generating Reports; Microsoft Office (Excel & Power Point); Relational Databases; Analytical, Problem-solving, & Decision-making; Presentation, Communication & Interpersonal; Marketing; Customer Portfolio Management; Campaign Management; Written and Verbal Communication

FUNCTIONAL SKILLS

• Analytical; Business Acumen; Leadership & People Management; Strategic Analysis & Thinking; Planning & Prioritization; Independence & Decisiveness; Innovation & Creativity; Conceptual Thinking; Interpersonal; Facilitation; Negotiation Techniques; Communication (oral, presentation, written); Conflict Management & Resolution; Problem Solving; Client Focus

ATTITUDES/ LEADERSHIP COMPETENCIES

• Committed; Customer-Oriented; Flexible; Integrity

Job Responsibilities    
See JD for detailed responsibilities
Required Certification    
None
Qualifications    

• Relevant minimum 3 year degree/ diploma qualification (NQF level 6 and higher) in marketing, engineering or IT

Experience    

• 7 years experience, of which at least 2 years on management level including customer data analysis experience preferably in an ICT environment, financial services or other consumer facing industry

Special Requirements    

• Valid driver's license
• To perform under pressure
• Good presentation skills
• Ability to work long hours
• Ability to work in a diverse team
• Understand how critical Customer Analytics capabilities in the company are
• Ability to manage projects to strict timelines with the team and with cross-functional business and IT Partners
• Committed to bring a valuable competitive advantage to the company

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Core Description    

• Responsible for driving the commercial optimisation of the Mast and Towers portfolio. Responsible for driving initiatives to maximize profitability of the Masts and Towers portfolio and developing and improving on the current marketing strategies of the portfolio while also managing the associated risks. Management of the portfolio also includes establishing and maintaining an accurate database, alignment with the Financial Asset Register and related tech/ IT systems.

Competencies    
FUNCTIONAL KNOWLEDGE

• Portfolio Management Mast and tower industry; Telecoms industry; Property Market & Property Asset Management Value Identification; Business Acumen

FUNCTIONAL SKILLS

• Strategic Thinking; Analytical skillset; Influencing Techniques; Networking; Conceptual Ability; Communicating (Verbal & Written); Planning, Organising & Executing; Analytical; Cost benefit analysis skills

FUNCTIONAL ATTITUDES

• Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Exploring possibilities; Examining information; Adopting practical approaches
• Market Leadership: Developing expertise; Challenging ideas; Interacting with people; Understanding people; Seizing opportunities; Managing tasks
• Business Leadership: Pursuing goals; Taking action; Upholding standards; Managing tasks; Seizing opportunities
• People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people
• Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working Values Aligned with company Values

Job Responsibilities    
JOB RESPONSIBILITIES
Development and ongoing maintenance of exhaustive and reliable database relating to the Mast and Towers portfolio
- Manage and continually enhance an exhaustive, reliable database of the Masts and Towers portfolio
- Portfolio database to enable insights generation and support to the rest of the Masts and Towers team (i.e. Operations, Sales, Product Development, Technical)
- Ensure database alignment with Financial Asset Register, Operational Databases (e.g. Facilities management system iCRES) and any other systems referencing the tower portfolio

Generation of Reporting on portfolio performance key metrics: (at portfolio aggregate and asset level)
- Financial Performance: Revenue, Cost and Overall Profitability (versus internally committed targets and market best practice)
- Tenancy (versus internally committed targets and market best practice)
- Operational metrics (versus internally committed targets and market best practice)

Identification and Execution of key strategic projects to drive optimal portfolio performance
- Identify and manage execution on initiatives to increase revenue performance of the portfolio. Execution will be conducted in collaboration with rest of Masts and Towers team.
- Identify and manage execution on initiatives to reduce cost of managing portfolio (e.g. Portfolio segmentation to guide capital and operational expenses allocation)
- Provide insights to support internal stakeholders, e.g. Enable Sales Team to better position the portfolio with clients
Support Operations team to better manage the portfolio manage maintenance to reduce cost of the portfolio
- Drive the portfolio expansion strategy considering, market research, technology evolution, current portfolio gaps and feedback from internal stakeholders
- Engage periodically with internal Regulatory stakeholders to ensure portfolio remains compliant and aligned to regulatory expectations
- Make recommendations and contribute towards the long-term portfolio strategy for Masts and Towers aligning to the overall market trends
- Review strategy regularly to maintain market leadership/ competitive edge
Required Certification    
None
Qualifications    
3 Year Degree/ Diploma, preferably in the technical (engineering) or business/ finance (NQF level 6).
Experience    
8 years' applicable experience with demonstrated success in management of property related portfolios.
Experience with TowerCos is beneficial.
Comments    
Experience with TowerCos is beneficial.

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Core Description    

• To provide and support Learning & Development; graduate development; product & services, thereby improving individual and organizational competency to ensure talent pools and world class performance and return on shareholder value.

Competencies    
FUNCTIONAL KNOWLEDGE

• Legal Procedures; Research Processes and Methodologies; Benchmarking Processes; Project Management; Adult Learning

FUNCTIONAL SKILLS

• System Thinking; Creative Writing; Consultation Techniques; Analytical; Problem Solving

ATTITUDES/ LEADERSHIP COMPETENCIES
Innovative; Open Mindedness; Quality Awareness; Proactive; Supportive; Team Player
Job Responsibilities    
Provided Performance Improvement Solution/s
-Partner with customer
-Conduct assessments
-Select and design interventions
-Implement interventions
-Manage change
-Measure effectiveness of intervention

RANGE
-Training/Learning interventions
-Consultative interventions
-Technology
-Leadership & Management
-Sales & Marketing
-Accelerated development (TDI)
-CTO Interventions
-Corporate Services
-SHE
-Graduate Development
-Competency Profiling eg Job Design
-Project Management
-Techno-structural interventions
-Learnership
-Qualification
-Process/System interventions

Facilitated Products/ Services

-Extract needs
-Plan events
-Publish schedule
-Prepare for event
-Plan activities for event
-Facilitate the product or service
-Evaluate outcome
-Provide feedback
-Provide statistics
-Capture and maintain table data

RANGE
Types:
Technology, Leadership & Management, Sales & Marketing, Accelerated development (TDI), Corporate Services, SHE, Graduate Development, Competency Profiling eg Job Design

Awarded Scholarships & Bursaries
-Gather applications
-Record on information system
-Do shortlisting
-Conduct interviews
-Do final selection
-Inform applicants
-Enter agreement
-Update info system
-Accept applicant payment request
-Validate request
-Arrange for payment
-Monitor progress
-Provide feedback

RANGE
Full time bursaries, Part time bursaries, Scholarships Local & International, Internship, Mentorship, Learnership

Developed Learning Material/ Facilities
-Conduct situational analysis
-Define objectives
-Select delivery method
-Conduct pilot
-Evaluate pilot
-Implement material/ facility
-Develop/ update/ select learning material/ facility

Types :
-Technology
-Leadership & Management
-Sales & Marketing
-Accelerated development (TDI)
-Corporate Services
-SHE
-Graduate Development
-Competency Profiling eg Job Design
-Blended Learning
-Distance learning - Skytrain
-Multi-media
-E-learning
-Seminars
-Facilitator led
-Workshops
-Assessment instruments eg SAQA, NQF, Pyschometric, in House assessment
-Job aids
-Self - pace
-Simulation
Qualifications    

• Relevant 3 year Degree/ National Diploma (at least NQF Level 6)

Experience    

• 3 years relevant or related experience

Special Requirements    

• Valid driver's license.
• Willing to travel.
• Proficiency in English.

Comments    
The Company adopted a hybrid operating model whereby employees will have two registered workplace locations. This job is identified to be performed from home therefore the home-base office location is the primary workplace and the official office-based location is the secondary workplace.

go to method of application »

Core Description    

• Responsible for the development of business cases, pricing models, profitability models; structuring commissions, commercial agreements; performing financial and business analysis and updates to the business model; and managing the approval of the commercials specifically related to the Fixed-Line business.

Competencies    
FUNCTIONAL KNOWLEDGE

• Telkom Policies; Accounting; Administration; Systems; Telkom Network; Telkom Structure; Products; Financial Management; Billing Systems; Accounting Standards (IFRS)

FUNCTIONAL SKILLS

• Computer Software; MS Excel

ATTITUDES/ LEADERSHIP COMPETENCIES

• Business Oriented; Personal Leadership; Tenacity and Drive: Reliable; Decision maker; Time management; Output driven

Job Responsibilities    

• Responsible for the accounting of all relevant operating revenue, and related costs including the reconciliation process. Implement and maintain effective controls to ensure integrity of reported revenues.

Required Certification    
None
Qualifications    
QUALIFICATIONS

• Relevant Diploma / Degree (NQF level 6), preferably in accounting

Experience    

• 3 Years relevant financial experience

Special Requirements    

• Security clearance - integrity assessment.
• Be prepared to work after hours.
• Good working knowledge of Billing systems will be an advantage.

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Core Description    

• Responsible to set strategies & tactical plans for Telkom's Service Organization- wide business continuity planning activities. This person in this position is accountable for ensuring that the SO's have viable, actionable, and effective business continuity plans to carry out business operations under adverse and emergency conditions. The person in this position manages the business continuity planning, methodology development, project office and business continuity documentation for specific business units. To manage emergency response programs for Telkom SO wide.

Competencies    
FUNCTIONAL KNOWLEDGE

• Business Plan; Management Policy; Project Management; Problem Solving

FUNCTIONAL SKILLS

• Empowering; Decision Making; Communication; Performance Achievement; Conceptual Ability

ATTITUDES/ LEADERSHIP COMPETENCIES
Innovative; Assertive; Proactive; Integrity
Job Responsibilities    
- Set strategies & tactical plans for business continuity planning
- Accountable for ensuring that the SO's have viable, actionable, and effective business continuity plans to carry out business operations under adverse and emergency conditions
- Manage and co-ordinate the business continuity planning, methodology development, project office and business continuity documentation for specific business units
- Developed Business Recovery Plan (BRP) for specific business units
- Maintained Standards, Policies and Procedures for Business Continuity and Recovery plans
- Manage emergency response programs for Telkom SO-wide
- Develop Staff/ Customers to implement and operate Business Continuity and Recovery plans
- Created Risk Awareness on Business Continuity and Recovery plans
- Build relationships with relevant stakeholders by building and managing internal and external customer relationships
- Monitor and measure success
Qualifications    

• Relevant 3-year Degree/ Diploma (at least NQF level 6), preferably in Risk Management or IT

Experience    

• 5 years experience in business continuity management preferably in the telecommunications industry

Comments    

• The Company adopted a hybrid operating model whereby employees will have two registered work-place locations. This job is identified to be performed from home, therefore the home-based office location is the primary workplace and the official office-based location is the secondary workplace.