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The South African Revenue Service (SARS) is the nations tax collecting authority. Established in terms of the South African Revenue Service Act 34 of 1997 as an autonomous agency, we are responsible for administering the South African tax system and customs service. Its main functions are to: collect and administer all national taxes, duties and levies; c...
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Job Purpose
To provide technical expertise in custom integration development and contribute to strategic decisions with associated development plans, by implementing continuous improvement, to support the entire software application life-cycle, providing resolutions, ensuring best practice integration and operational implementation through the achievement of SAP Development objectives.
Education and Experience
Minimum Qualification & Experience Required
Relevant National Diploma / Advance Certificate (NQF6) Information Technology (IT) and at least 5 years’ experience in SAP ABAP development, of which a minimum of 2 years is ideally at knowledge worker level.
Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), AND at least 8 years’ experience in SAP ABAP development AND additional requirements specified in Min Functional requirements, where applicable.
Minimum Functional Requirements
- SAP SKILLS
- Experience in SAP ABAP development or SAP PO/PI
- Strong background in SAP programming
- Basic understanding of overall business ERP system landscapes including data flows and internal/external integration.
- Skills and knowledge in performing data analysis to troubleshoot
Relevant training and/or certification related to SAP ABAP (ABAP, BRF, ODATA, WF, SAP PI/PO)
- SAP ABAP,
- SAP BRF :
- SAP PI (BO),
- SAP ODATA
- SAP WF training,
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
- Develop detailed plans and accurate estimates for completion of build, system testing and implementation phases of project of own work.
- In accordance with our Lean organisation's commitment to continuous improvement, involved in improve our processes.
- Participate in project quality management tasks, such as peer and quality reviews of specifications, design documents, and code reviews
- Perform programming, testing and debugging functions related to the implementation of SAP modules.
- Perform SAP Development and System Integration according to technical standards.
- To analyse and transform business function requirements into technical program specs to code, test and debug programs.
- To be responsible for the development of requested business solutions, based on the technical designs.
- To close communication with functional teams /designers, understand the requirements from provided functional designs and transform these requirements into the technical designs.
- To continuously engage other technical team members in the design, delivery, and deployment of solutions for own work.
- To contribute to high productivity and motivation of working team with the use of your communication skills and cooperation; reach and realize project aims and outputs.
- To develop, code, document and execute unit tests, systems, integration and acceptance tests and testing tools for functions.
- To perform the necessary testing to validate and provide operating controls to ensure development requirements are satisfied.
- To undertake performance tuning activities for SAP integration activities.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
- To build professional relationships with clients, management and team members to ensure delivery of proposed solutions, support for development of business possibilities and for personal development.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Adaptability
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Respect
- Trust
Technical competencies
- Computer Literacy
- Functional Policies and Procedures
- IT Knowledge
- Customer Relationship Management
- System Thinking
- Problem Analysis and Judgement
- Verbal Communication
- Business Knowledge
- Business IT Systems
- Written Communication
- Technical Analysis
Compliance Competency
- GOC Confidential
- Applic.Configuration & Opt
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Job Purpose
To provide expertise, advice and support in practice formulation and associated best practice improvement tactics, by providing the development and execution of architectures, policies, practices and procedures that properly manage the full data lifecycle needs of the enterprise, in order to ensure its coherence, availability, accuracy and security so that the information needs of the organisation can be met, thereby enabling tactical translation and operational implementation.
Responsible for the data domain as a key domain within the overall enterprise architecture, specifically responsible for the design, creation, deployment and management of the organisation's data architecture and for defining and modelling the manner in which data is to be stored, consumed, integrated and managed by different data entities, IT systems and applications.
Education and Experience
Minimum Qualification & Experience Required
Bachelor’s degree: Information Tech & Computer Science AND 8-10 years' experience in Data Architecture environment, of which 3-4 years ideally at operational specialist level.
OR
Senior Certificate (NQF 4) AND IT Qualification (s) / Certification (s), and 8-10 years’ experience in Data Architecture environment AND additional requirements specified in Min Functional requirements, where applicable.
#Alternative
Senior Certificate (NQF 4) AND 15 years’ experience Data Architecture.
Minimum Functional Requirements
- At least 5 years’ experience in a Data Architecture discipline. Experience and knowledge Enterprise Architecture frameworks, Toolsets and MS Office. Relevant Architecture Certification (Togaf). Modelling and mapping technical skills.
Job Outputs:
Process
- Conduct audits to ensure compliance with data security and quality requirements.
- Define data and information standards, catalogues, policies, capabilities, future states etc. for approval via the appropriate governance structures i.e. Architecture Review Board and/or Solution Review Board. Through multiple initiatives, drive the rationalization of the data environment for optimised strategic delivery.
- To define and manage baseline data architecture landscape (AS IS)
- Definition and Management of Future State Data Architecture To define and manage target data architecture landscape (To be)
- Determine and maintain an enterprise data architecture framework including the enterprise data model, information value chain analysis, logical and physical data models, and give input to business analysts on new or changed systems requirements.
- Develop and maintain a metadata architecture including standards, integration, storage, sharing, queries, reporting, managing glossaries, dictionaries and directories, and metadata repositories.
- Develop and maintain the data strategy, estimating value of data, data management costs and justify the data management strategy.
- Develop and maintain the enterprise data model, including the logical and the physical data models, review data models and database designs.
- Ensure that Database Administration and Data Security Management staff are properly trained and adhere to standards, policies and procedures.
- Ensure that there are clear engagement models with all stakeholders, and continually and carefully manage relationships with stakeholders.
- Establish and co-ordinate the activities of a data governance committee.
- Formulate standards, policies, etc. that are in line with data strategy, assess data technology evolution and recommend best fit data solutions, and plan the introduction and roadmap of such evolving technologies.
- Produce, implement and monitor data integration / privacy standards, policies and procedures.
- Produce, implement and monitor data quality requirements.
- Produce, implement and monitor data security standards, policies and procedures including access views, access permissions, password standards and user authentication.
- To analyse the gaps between the Baseline and Target Data Architectures. And do a recommendation to the stakeholder
- To develop roadmaps for the realisation of Future State Data Architectures. And do a recommendation to the stakeholder
- Validate models of data produced by systems developers ensuring consistency with a corporate data model.
- Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
- Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
- Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
- Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
- Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
Governance
- Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Honesty and Integrity
- Trust
- Respect
- Problem Solving and Analysis
- Honesty and Integrity
- Attention to Details
- Commitment to Continuous Learning
- Building Sustainability
Technical competencies
- Customer Relationship Management
- Verbal Communication
- Functional Policies and Procedures
- Written Communication
- Business Knowledge
- Efficiency improvement
- Application Development and Maintenance
- IT Project Management
- IT Knowledge
- Computer Literacy
Compliance Competency
- GOC Confidential
- Database Architecture (IT)
- Enterprise Architecture (IT)
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Job Purpose
To scrutinize and analyse data and provide business insights based on their analysis to the NRCM Division in the gathering of data, conducting data analyses, developing deliverables (written, spread sheet, presentation) and meeting time sensitive delivery goals.
Education and Experience
Minimum Qualification & Experience Required
- National Diploma (NQF 6) AND 2-3 years' experience in a Business, Commerce, Economics or related field.
ALTERNATIVE
- Senior Certificate (NQF 4) AND 5 years in a Business, Commerce, Economics oror related field.
Functional Requirements
- Report Writing & Presentation Skills;
- Basic working experience on Microsoft Excel, Word and Power Point;
- High Numerical & Analytical Skills;
- General tax knowledge and capable in problem solving, interpersonal and business communication.
Job Outputs:
Process
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- To conduct Trend Analysis – execute analysis of baseline data versus current data and make recommendations.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives
- To liaise across other business disciplines to ensure accurate integrated data with a focus on quality and time dimensions.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- To ensure that relevant data is secured, and that confidential information is protected from unauthorised users.
- Plan and organise own work tasks within area of work.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Building Sustainability
- Conceptual Ability
- Commitment to Continuous Learning
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Trust
- Respect
Technical competencies
- Business Knowledge
- Data Collection, Analysis and Management
- Efficiency Improvement
- Financial Acumen
- Functional Policies and Procedures
- Reporting
Compliance Competency
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Job Purpose
To coordinate an integrated facilities management service to a diverse and complex business environment. To ensure the integrity, functional performance and legislative compliance of all SARS buildings and other fixed and moveable assets, on an office(s) assigned basis and provide business support and logistic services to the SARS business units to a standard and performance that enables the SARS business operations to operate optimally.
Education and Experience
Minimum Qualification & Experience Required
Relevant National Diploma / Advanced Certificate (NQF 6) AND 2-3 years' experience in a similar environment, of which 1-2 years ideally at knowledge worker level
ALTERNATIVE #
Senior Certificate (NQF 4) AND 5 years related experience, of which 1-2 years ideally at knowledge worker level.
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
- Identify and direct facilities related problems to the Property Department for resolution and provide needed support to resolve.
- Ensure that contractors/service provider’s performance is in accordance with SLA’s for the assigned SARS offices.
- Assess all property developments for suitability and compliance to legislative prescriptions and if compliant, to accept the building for occupation and normal business operations.
- Implement and ensure compliance to developed FM operations strategy, policy, standards, processes and controls in the assigned offices.
- Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
- Define and influence relationships and service level agreements made with internal and external stakeholders.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Respect
- Trust
Technical competencies
- Business Knowledge
- Efficiency improvement
- Facilities Management
- Functional Policies and Procedures
- Planning and Organising
- Reporting
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Job Purpose
- To manage internal operations and resources within the Integrity Compliance area to ensure that effective service delivery is aligned to strategic objectives of the division and SARS.
Education and Experience
- Relevant Bachelor Degree/Advanced Diploma (NQF 7) AND 5 years' experience in a similar environment, of which 1 year at a Supervisory level.
Minimum Qualification & Experience Required
- Senior Certificate (NQF) AND 10 years related experience, of which 1 year at a Supervisory level.
Minimum Functional Requirements
- Advanced degree or certificates/accreditations in any of the following areas would be beneficial: Philosophy, Psychology, Industrial Psychology, Law, Risk Management, Compliance Audit, Integrity or Ethics.
Or
Relevant 3-year degree (Social Sciences, Philosophy, Psychology, Industrial Psychology, or Law).
Job Outputs:
Process
- Compile standard reports on all assurance and compliance interventions conducted.
- Ensure procedures, policies and mandates are clearly understood and complied with.
- Prioritise and allocate work and manage related processes to achieve pre-defined objectives within quality standards and ensure team cooperation.
- Identify team priorities, schedule activities & allocate and explain the context of tasks within established limits to control day-to-day objectives.
- Use practical and applied knowledge and judgement to arrive at decisions.
- Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
- Understand and implement governance control processes and role segregation requirements in area of accountability.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
- Analyse and interpret team results and make changes in order to continuously improve and optimise performance.
Governance
- Implement and use governance & compliance procedure & processes effectively to identify and manage risks to expose previously unknown liabilities.
- Understand and implement governance control processes and role segregation requirements in area of accountability.
- Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.
- Ensuring the team ‘s adherence to specified policies, standards & procedures to prevent & reduce wastage on finances.
People
- Monitor and actively manage team performance to meet specified objectives against required targets, deadlines, and quality standards.
- Continuously assess team performance, provide timely and clear feedback on pre-defined work objectives, and provide training where appropriate.
- Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
Finance
- Ensure team's adherence to specified policies, standards & procedures to prevent & reduce wastage on financial resources & escalate associated risk.
Client
- Contribute to a culture of customer service excellence, which builds positive relationships & provides opportunities for feedback & exceptional service.
- Develop and implement processes which build client service delivery excellence and which encourage others to provide exceptional service.
Behavioural competencies
- Trust
- Respect
- Honesty and Integrity
- Problem Solving and Analysis
- Fairness and Transparency
- Analytical Thinking,
- Accountability
- Conceptual Ability
- Attention to Detail
- Commitment to Continuous Learning
- Organisational Awareness
- Building Sustainability
Technical competencies
- Functional Policies and Procedure
- Reporting
- Business Knowledge
- Efficiency Improvement
- Governance, Ethics and Values
- Risk and Compliance
- Vetting
Compliance Competency
- Security Clearance: GOC Confidential
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Job Purpose
- To provide expertise, advice, and support to develop operational implementation plans and / or associated service delivery processes, by processing allocated complex debt cases within specific turnaround time applying advanced financial analysis in line with relevant policies and procedures, to continuously enhance service delivery.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor’s degree or Advanced Diploma (NQF7) in Accounting /LLB AND 5-7 Experience in Debt Management, of which 2-3 years at Legal Debt Collector (Tax) level
OR
- Senior Certificate (NQF 4) AND 10 years Debt management experience, of which 2-3 years at Legal Debt Collector (Tax) level.
Minimum Functional Requirements
- Legal aspects of collections (Sequestrations, Liquidations, etc), In-depth Analysis of Financial Statements (including ration analysis and interpretation), Audit Assessments, Accounting, Risk Management, Debt Management legislation, Asset Seizure protocols
Job Outputs:
Process
- Analyse & interpret all applicable financial statements, reports, and or liquidation & distribution accounts & make the necessary recommendations.
- Be observant and engage on possible violations of procedures and standards of conduct and escalate were necessary.
- Plan and conduct complex and high value debt management cases and finalise all legal steps.
- Plan and organise own work tasks within area of work.
- Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
- Execute specialist input through investigation &opportunities within the product process including risk concern.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- Plan for value-added process improvements, initiatives, and services to deliver on operational strategy and objectives.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures, and legislation in the delivery of work outputs.
Governance
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
- Implement and provide input into the development of governance, compliance, integrity, and ethics processes within area of specialisation.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural competencies
- Honesty and Integrity
- Trust
- Respect
- Problem Solving and Analysis
- Stakeholder Engagement and Management
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Organisational Awareness
- Attention to Detail
- Commitment to Continuous Learning
- Building Sustainability
Technical competencies
- Functional Policies and Procedures
- Tax Knowledge
- Reporting
- Financial Analysis and Reporting
- Business Knowledge
- Efficiency improvement
- Legal Compliance
- Negotiation Skills
- Written Communication
- Debt Management
- Verbal Communication
Compliance Competency
Method of Application
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