Jobs at Anglo American

Job Description:

As a Customer Engagement Administrator, you will be required to effectively integrate processes to ensure efficient and effective resolution of customer needs, including Document Management and Query Management. Below are some of your key responsibilities.

• Assist employees with all payroll related queries including potential employees and ex-employees

• Interface with customers and service providers by providing a first line problem resolution service for the GSS and the Customer

• Respond to and investigate Customer queries and problems reported

• Escalate tier 2 type queries to resolvers in the Employee Data Management and Payroll Execution teams for remedial actions

• Develop strong working relationships with these resolver groups to ensure effective management of workflow and the efficient resolution of queries

• Ensure correct logging of queries on the relevant systems

• Follow up and provide feedback, guidance and information to customers and stakeholders within the required Service Level Agreement

• Physically engage employee by means of assisting employee to complete Sign on pack / employment

• Submit engagement documentation to GSS processing centre

• When received back, check document for relevant completion and forward to GSS processing centre

• Print and distribute payslips and tax certificates

This role is in the GSS Payroll Department at a Band 8 level reporting to the Payroll Coordinator.

Qualifications:

• Matric / Grade 12.

• Payroll or related HR qualification

Knowledge & Skills required:

• Knowledge of SAP systems

• Knowledge of a relevant query management system 

• 2 – 4 years’ experience of working in a HR or Payroll field

• Advantageous: mining sector experience

Additional information:

What we offer

When you join Anglo American- Global Shared Services, you can expect to enjoy a competitive salary and benefits package, but more than this, you’ll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We’re a large, successful multinational company – and we’re still growing all the time.

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Job Description:

The HR Advisor will be involved in learning and development, performance management, compensation, terminations and benefits, employee consultation and employee relations and incapacity management. Other duties for the role are the following:

• Providing advice, guidance and support to employees and line managers on the interpretation of HR policies, procedures and terms and conditions of employment

• Delivering of HR services such as manpower planning, recruitment, performance management, reward, management of incapacity cases and employee relations through technical proficiency

• Actively participate in various operational meetings e.g. monthly departmental/section team meetings to ensure alignment and fit to purpose service

• Providing independent support and advice to comply with transformational and labour legislation and to proactively identify barriers to enable line management to manage transformational and labour issues

• Assisting line managers in developing structures and roles that are well defined with aligned competencies and learning paths

• Assisting line managers in developing and determining levels capabilities of employees through talent management and the performance management standards and development initiatives

• Assisting in maintaining sound employee relations through continuous coaching, consulting and negotiating with various stakeholders

• Monitoring good HR Practices through HR reporting to line management to enable them to comply and improve on people and social processes

• Conducting diagnostic studies and analysing data to determine root causes for people related problems and advise line management on possible solutions

• Ensuring data integrity through auditing and maintenance of the relevant HR systems

This role is in the Human Resource Department on a Band 6 reporting to the HR Section Manager.

Qualifications:

You will be required to have the following:

• Relevant Bachelors Degree in Industrial & Organisational Psychology or Human Resources

• HR experience in the mining industry environment essential

• Extensive knowledge and advanced skills in the use of SAP HR essential

• Extensive knowledge and advanced skill in MS Office essential

• 2-3 years’ experience in a HR Generalist role essential

• 3-5 Years experience in the HR core field

• Valid South African Drivers licence essential

• Good written and verbal communication skills in English

Additional information:

Who We Are

We aim to lead the industry by pursuing ever safer and more responsible ways of working, demonstrating integrity and showing care and respect for people and the planet, that means we are constantly seeking new opportunities to mine and process our products sustainably, using less water, less energy and more precise extraction technologies.

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Job Description:

In fulfilling the Operating Model Specialist role, you will support  the implementation and sustainability of the Anglo American Operating Model at the Operations.

• Implement the Operating Model mandate at the operation by facilitating initiatives/business case development and tracking Operating Model improvements

• Provide process and Operating Model advise to line leaders to enable them to complete their approved improvement projects/initiatives

• Conduct analysis required to support the Senior Manager – Operating Model and managers to make critical decisions about potential business benefits and trade-off for a range of initiatives supported by Operating Model: Operational Planning.

• Ensure conformance to governance and project sign-off by identifying project risks and effective management and tracking of projects and value delivery

• Develop and implement communication and change strategy per initiative through facilitating OM communication at the operation and ensuring buy in and commitment on initiatives

This role is in the Technical Department at a Band 6 level reporting to the Senior Manager Operating Model

Qualifications:

• Relevant degree within Engineering, Mining or information systems

Experience

• Minimum 2-3 years’ experience in the Mining, Process or Maintenance Engineering field within the Mining/Processing Industry.

• Minimum of 1 year Business Improvement experience or a related field

• Minimum of 1 year Project Management experience will be advantageous

• Experience in the use of tools e.g. lean manufacturing and constraints analysis will be advantageous

• Experience in computer systems will be advantageous

Knowledge and skills

• Strong knowledge of mining production processes

• Sound knowledge of business improvement, optimisation

Additional information:

Who We Are

We aim to lead the industry by pursuing ever safer and more responsible ways of working, demonstrating integrity and showing care and respect for people and the planet? That means we are constantly seeking new opportunities to mine and process our products sustainably, using less water, less energy and more precise extraction technologies.

As the custodians of coal and other precious natural resources – diamonds (through De Beers), copper, platinum and other precious metals, iron ore and nickel – our extraordinary teams work safely and collaboratively, with the utmost consideration for local communities, our customers and the world at large.

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Job Description:

Purpose:

To support and influence the gathering and documentation of application system requirements for the Supply Chain function, and to guide the development and support of this Supply Chain suite of solutions.

Key Responsibilities:

• Assist the functional systems manager to develop application roadmaps and plans for the full scope of the discipline (not limited to SAP products).

• Work closely with process owners and key users to understand business requirements and drive the analysis and design of quality solutions.

• Understand the business processes, work flows, and practices, to enable the analysis of business requirements and the development of solutions.

• Perform functional analysis, requirements definition and functional testing, in conjunction with internal and third party development teams.

• Develops position papers on key functional design issues, in support of the systems manager and the relevant design authorities.

• Conduct regular research into emerging, discipline-specific, applications and technologies, as well as be familiar with the product roadmaps provided by the vendors of existing solutions.

• Support the systems manager in providing guidance to discipline leadership with regards to technology innovations and products.

• Work with key users to define integration requirements both within the discipline and with applications in other functional areas.

• Work with EA colleagues to help find the best functional/ logical solutions for integrating applications cross-discipline.

• Takes overall accountability for the documentation or modelling of the end-to-end business process, cross-application, and including manual or semi-automated steps (end user applications, spreadsheet applications, etc.).

• Work with key users to qualify opportunities for automation in the discipline and guide the developers of Automation solutions.

• Helps process owners and key users understand the data objects and structures “owned” by the discipline and helps guide them in terms of data design decisions.

• Works with the discipline and GIM colleagues to help drive master data quality improvement.

• Where required, helps define data migration processes including data purification, enrichment, loading and reconciliation.

• Provides input in terms of information security and system access set-up.

• Helps discipline leadership and the systems manager drive up system adoption and compliance with standard processes and systems.

• Leads small to medium-sized enhancement projects/ sprints.

• Identify innovations, motivate support and sponsorship, and lead proofs of concept.

• Acts as the key specialist point of contact for application management service providers in problem solving and investigations related to non-SAP incidents.

• Ensure the knowledge underpinning application/service delivery is documented, managed and maintained.

• Work with the operations teams to identify, plan and execute service improvements.

Qualifications:

An undergraduate qualification (Bachelor’s degree or equivalent) in a relevant information systems and technology discipline: Computer Science, Computer Engineering, BCom or Information Systems, Business Science (Information Systems). 

Knowledge and Experience:

Industry Knowledge:

• Mining and Mineral Processing (ideally)

• Upstream Oil and Gas

• Utilities (Power Generation)

• Metals (Operations/ Production)

• Pulp and Paper Operations

• Any heavy or process industry with a substantial physical asset base

Functional Knowledge:

• Sourcing and Procurement (Requisition to Purchase Order)

• Category Management

• Contract Management

• Inbound Logistics Management

• Inventory Management

• Warehouse Management

• Catalogue Management

• Supplier Relationship Management/ Supplier Performance Management

• Procurement Marketplaces/ Hubs

• Supplier Engagement and Onboarding

• Accounts Payable (Invoice to Pay) - working knowledge

Technical Knowledge:

• SAP S4H Enterprise Management (overall solution)

• SAP S4H Supply Chain Module(s)

• SAP Ariba

• Intelligent Automation / RPA Toolsets, Methods and Approaches

• BI/ Reporting Tools (capabilities and overall architecture)

Additional information:

What we offer

When you join Anglo American, you can expect to enjoy a competitive salary and benefits package. But more than this, you’ll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We’re a large, successful multinational company – and we’re still growing all the time.

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Job Description:

As an integral part of this team, the role also extends beyond data capturing in that certain data will require interpretation and validation. Would typically also assist in the gathering and analysis of certain data to produce collated reports. 

Your duties will include but not limited to:

• Ensuring quality acquisition and capturing of PM related data – accurate collection of data pertaining to key equipment

• Generating work orders timeously for the batch processing, collecting and entering the feedback information.

• Validating of data and indicate discrepancies, timeous collection of work order on completion and regularly review that data is accurate.

• Ensuring work orders accurately match the plan and schedule.  Collect and enter the feedback information.

• Tracking of backlog and closing them off

• Requisitions for purchasing

• Draw and work on Reports

This role is in the Engineering department at a B7 level and reports into the Asset Management Senior Planner

Qualifications:

• Grade 12 (Mathematics and Physical Science) and/or Technical N3 qualification – please attach certificate

Experience:

• Previous office administration experience will be an added advantage

• Advanced Computer literacy in MS office essential

• Working knowledge of SAP advantageous

Additional information:

• Good written and verbal communication skills in English

• Valid Code 8 driver’s license advantageous

• If successful, you will be required to undergo a Medical Fitness Certification