Latest Jobs at Old Mutual South Africa

About the job

Do you have experience in the financial services industry in financial planning and/or marketing?

Are you passionate about making South Africa a better place for everybody by helping intermediaries to support their clients to plan for the future, prepare for the unexpected, and provide for their loved ones?

Would you love to work for a company who, for 176 years, has been helping our clients and intermediaries do great things?

Are you an entrepreneurial, ambitious individual?

ANYONE, anywhere is South Africa, who answered “yes” to the above questions, are invited to submit their applications for the position of Broker Account Manager (BAM). The BAM role provides you with the opportunity to flex your business development and marketing skills while effectively determining your own rewards!

This creates an excellent opportunity to build your own business, while still reporting and enjoying the benefits of working for a big Insurance company. The individual needs to be goal orientated, good with numbers and must have a will to win.

This is a sales role. It undertakes third party marketing (selling) and relationships building with brokers. The BAM endeavours to increase Old Mutual’s market share by means of maximising business submission and retention to Old Mutual.

Role Qualifications:

• A 3-year degree/diploma is a minimum requirement
• Fluent in English and Afrikaans
• Valid driver’s license and own transport.

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We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.

The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.

• Responsible for the procurement of new business
• Expand sales of products and services with existing customers
• Work mainly on own leads

Closing Date: 1st, June 2022

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Job Description

This role provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.

What is a financial advisor?

The role of a financial advisor is one that demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor commands the respect and trust of those customers who are entrusting their and their families financial futures to them.

The role calls for formal in-house training, the completion of the prescribed Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional development.

As an accredited financial advisor with Old Mutual, you will represent the ideals and values to which the company has subscribed for over 175 years – Integrity, Professionalism, Customer-first, Advice led.

What is required of you?

• Provide appropriate financial advice, in line with the customer’s resources and financial goals, to enable positive financial futures and protection of assets and estate.
• Provide pro-active, on demand financial service and advice to customers within your allocated customer markets.
• Providing relevant and appropriate financial advice, hinges on a complete understanding of the customer’s personal and financial circumstances – and their goals or dreams for the future. As such, interpersonal and communications skills in order to build solid relationships are fundamentally important.

What do we need from you?

• A Grade 12 (Matric) certificate
• FAIS compliance
• RE5 an advantage
• A valid Driver’s licence and your own car
• A clear criminal and credit check
• A minimum of 3 years working experience (preferably in sales)
• Proven computer literacy (MS Office suite)
• Excellent communication skills (written and verbal)

Closing Date: 5th, May 2022

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Job Desciption

• Deals with client enquiries via telephone (inbound and outbound), email, web chat
• First contact resolution of applicable queries/ transactions
• Deals with first level escalations and complaints
• Effectively manage customer expectations
• Processing new and existing business on behalf of customers and advisors

Customer Service Delivery

• Initiates processes and deals with clients requests across different platforms while adhering to productivity standards.
• Deals with first line queries and escalates complex queries appropriately (inbound and outbound)
• Finalizes request at point of contact where possible.

Personal effectiveness

• Conduct themselves in an ethical manner at all times.
• Individually accountable for managing own time, tasks and quality of output for periods of 1 day to a maximum of 3 months.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by continual self-study and making use of learning opportunities available in the business.

Relationship building

• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs and providing an exceptional customer experience.

• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Demonstrates behavior in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

Personal  Attributes

• Customer Centric
• Problem Solving
• Action Oriented self-starter
• Collaborative
• Computer literate
• Strong Communication (verbal/ written)

Requirements:

• Matric (with Maths) or equivalent NQF level 4 qualification.
• You must be able to work flexible start times (shift-work) Mon-Fri from 07h00-20h00 and Sat 08h00-13h00. This will be reviewed from time to time, based on business requirements
• 1 Year of Call Centre and back office background experience, in an outbound telephony and/or back office processing experience
• Willingness to work shift work including weekends
• Engaging customers and adviser telephonically, email
• Processing Policy Servicing Transaction i.e. New Business, Policy Servicing and Claims

Education

• Matriculation Certificate (Matric) (Required)

Closing Date: 4th, May 2022

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Job Description

As the head of the Old Mutual Finance business unit - Learning and Development Function, the Senior Learning Manager focuses on the development and implementation of a learning strategy, for the provision of learning in the business unit for all job families and across job levels. Examining the needs of the business unit,  identifies and develops the learning and programmes that will meet these needs, producing measurable results for all job families and across job levels.

Learning Capability

• Collaborates across segments and Old Mutual Limited (Group) learning leadership.
• Develops and/or contributes to learning design principles and methodology for all levels and job families.
• Drives an integrated learning strategy that incorporates collaborative and social learning, online learning technologies and platforms that will facilitate the achievement of business strategy.
• Ensures integration with other HC practices, in particular integrated talent management.
• Ensures up-skilling of team to deliver on learning objectives.
• Identifies and contracts with learning providers and vendors.
• Structures and sources L&D team, and ensures the right capability is in place to deliver on the learning strategy and mandate.

Learning Delivery

• Ensures alignment with OML competency framework, levels of work across job families and across levels.
• Applies project management principles in design and delivery work.
• Enhances accessibility to learning solutions for all levels and job families.
• Ensures all learning practitioners are appropriately skilled.
• Ensures learning design principles are applied in developing solutions.
• Monitors satisfaction of learners and line managers with learning solutions.
• Sets standards for learning delivery and measures impact.

Learning Effectiveness

• Establishes methodology to evaluate effectiveness of learning.
• Conducts reviews of learning effectiveness.
• Reports on learning delivery and effectiveness.

Management Effectiveness

• Develops Manager of Others (MOs) and specialists under supervision.
• Drives operational excellence through area of supervision.
• Holds first line managers accountable for managerial work, including selection, performance management and talent management.
• Manages service delivery through a team of managers and specialists over periods of 3 months to 1 year.
• Ability to operate across levels, influencing outcomes and decisions with key stakeholders.
• Responsible for business planning, budget and expense approvals

Practice Development

• Consults with business functions to understand needs and develop model for delivery for all job families and job levels.
• Documents and communicates learning practice and minimum governances.
• Establishes a learning model to support business requirements.
• Formulates corporate business needs.
• Researches best practice.
• Accountable for thought leadership, innovation and best operating practice in response to external environment, including social and digital learning.

Skills Development

• Serve as an expert resource, representing the employer for the implementation of appropriate learnerships and skills programmes.
• Accountable for completion and submission of the annual WSP and ATR.
• Advise on the National Skills Development Strategy (NSDS) on the implementation of the WSP.
• Serve as a business representative between the employer between the employer and the relevant Seta.
• Ensuring completeness, accuracy and availability of learning data and Skills Development Scorecard.
• Ensuring that annual Skills Development targets are set and achieved.
• Ensuring that the Skills Development Plan is updated and audited in time for annual submission to SETA.

Risk Management

• Ensure that all regulatory learning is implemented and driven across the business for the respective roles
• Ensure that the awareness of business and industry regulatory requirements where applicable are included in the learning linked to employee onboarding
• Establishes and implements learning governance, risk management and compliance for L&D team while aligning to business guidelines
• Advise business on the learning approach for compliance learning
• Include guidance to business on compliance learning in the relevant learning policies

Qualifications / Experience required

• Relevant Business/HR Honours degree or Postgraduate diploma (NQF 8)
• 5-10 years’ experience in a large corporate, managing a comprehensive Learning and/or Leadership Development function within the financial services industry or 5 -10 years HR business partnering experience
• Extensive, highly developed specialist knowledge in organisational learning, talent and change management
• Working knowledge and understanding of FAIS Act, NCA, TCF, FICA and POPI Acts, within the context of a financial services learning environment
• Proven experience of design and delivery of organisation wide learning and change programmes in a complex environment
• Leadership and management experience working with executive and senior management teams
• Global mind-set, and experience in learning in a digital future fit business is required
• Must be willing to travel nationally as required
• Ability to guide and prioritise the diverse human resources needs of a specialist team of indirect reports with management experience

Attributes / Competencies
Business and L&D Alignment

• Acts as a credible partner and advisor to business stakeholders. Works to balance stakeholders’ needs with L&D priorities and best practice through a strong commercial acumen.

Employee Centric Solutions

• Enhances an inclusive learner experience by leveraging design thinking principles and innovation to develop learner centric solutions based on understanding of the learner perspective.

Analytics Driven Decision Making

• Leverages data and technology to develop deeper insights, facilitate evidence based decision making, and create compelling business cases for L&D initiatives.

Workforce Readiness

• Scans emerging market trends (e.g., regulatory, economic, technological, generational) and proactively surfaces ideas, concepts, and technologies that will enhance the business future workforce readiness.

Education

• Honours Degree  (Hons): Industrial And Organisational Psychology (Required)

Closing Date: 4th, May 2022

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Job Description

This role provides immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts. To process the backlog of applicants for bulk-roles recruitment, and additional resources is required to assist in clearing the backlog of an extra-ordinary high volume of applicants.

• Follows standardised processes and provides administrative support in line with normal business functioning.
• Delivers on daily production standards and adheres to service and quality standards.
• Provides an indirect service to customers and intermediates.
• Responds to immediate requirements within procedure.
• Uses standard administrative techniques to co ordinate own work.
• Product and process knowledge in different areas may differ but basic skills remain the same.
• Moderate (intermediate) to high level of technical knowledge.
• Partially multi skilled across product and process relevant to the business area."

Education: Matriculation Certificate (Matric)

Closing Date: 4th, May 2022

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Job Description

The Finance Business Partner is responsible for improving strategic, financial and operational decision-making across the Business.

• Manage the Business Performance activities for the business, including Monthly reporting, Planning and Forecasting.
• Forecasting the Business capital and liquidity requirements and identifying initiatives to optimise them.
• Ownership of monthly business performance reporting, ensure the financial performance including risks and opportunities are clearly communicated to Exco, Board and Management.
• Ownership of the business’s Financial models used in Planning and forecasting process, ensuring accuracy and completeness of models. Challenge assumptions and work closely with business.
• Identify and lead initiatives to improve, automate and scale forecasting and reporting tools and processes.
• Business partner with business functions (e.g. Accounting, Business Intelligence and Data Analytics, Sales and Marketing, and others) to analyse and report on the financial impact of decisions across the company
• Prepare analysis and support communication to product leaders, board members and executive staff
• Develop the financial model for the business build/running the business and ensure accurate reporting in line with forecasts

REQUIREMENTS

• Excellent Excel and PowerPoint skills
• Exceptional financial modelling skills
• Strong experience with visualisation tools (Tableau/ThinkCell)
• Commercial awareness
• Strong analytical and inquiring mind
• Excellent communication skills
• Financial services/Banking background preferred
• Strong knowledge of capital and liquidity frameworks in banking

QUALIFICATION AND EXPERIENCE

• CIMA / CA (SA) / similar
• 3+ experience in similar role

Education

• Chartered Accountant

Closing Date: 6th, May 2022

go to method of application »

We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.

The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.

• Responsible for the procurement of new business
• Expand sales of products and services with existing customers
• Work mainly on own leads

Closing Date: 1st, May 2022

go to method of application »

Job Description
.The Tech Lead API Developer leads the development of high-quality designs and solutions. This role requires participation in technical designs and the development and maintenance of software and other digital applications or services. The incumbent will be expected to create prototypes, develop user-centred software, and advise on technical specifications. This role requires fundamentals in engineering practices, an analytical and data-driven approach to problem solving, while following the DevOps, SRE and Cloud Based practices.

Responsibilities

• Develop technical specifications and software application architecture and designs
• Create and test software prototypes
• Follow Agile methodologies (SCRUM / Kanban)
• Work in a DEVOPS culture
• Design and implement test strategy and/or test plans.
• Provide sizing and scoping for development work required
• Operate as a subject matter expert across program initiatives
• Responsible for the software development life cycle, taking the lead on software development projects
• Apply engineering principles for design, development, maintenance, testing and evaluation of software
• Management of development tasks
• Facilitate code design and code reviews
• Ensure that software development tasks are well coordinated
• Apply knowledge relating to the Architecture of relevant systems
• Develop and improve the tools to enable software development
• Balance trade-offs between design and implementation
• Identify issues that will enhance system quality, development, and standard operating procedures
• Client engagement to drive new products/ features and to ensure operational excellence
• Work closely with multi-skilled and cross-functional teams e.g., architects, developers, UX designers, business analysts
• Drive technology design and implementation
• Enable rapid iteration
• Draft technical specifications
• Monitor application performance
• Operational support for product issues raised to the development team
• Ensure systems are scalable, responsive, robust, and secure

Experience & QUALIFICATION REQUIREMENTS

• Matric, with a degree in Computer Science/ Engineering/ Mathematics or related
• 5+ years of experience in API development
• 3+ years of experience in leading application development
• Knowledge and experience in technologies such as:

1. Containerisation: Kubernetes, Docker
2. CI/CD - Jenkins, AWS Code Commit
3. AWS (preferred) or another cloud provider such as AZURE or Google Cloud Platform
4. Confluence, Jira
5. Microsoft Teams, Slack
6. IaC: Terraform/Cloudformation
7. .Netcore/ Kotlin/Java
8. Performance testing (Locust/Jmeter/Gatling etc.)
9. Contract testing (e.g., Pact, Postman, Neman)

• Familiarity with Architecture and Design: Microservice, Serverless architectures, Event Driven Architecture / API First / Domain driven design
• Familiarity with Test-Driven Development Build cloud based functional APIs at an enterprise level
• Knowledge of coding design patterns

Competencies Required

• Customer focus
• Multi-functional team collaboration
• Data-driven and attention to detail and big picture
• Action Oriented
• Continuous Improvement Management
• Automation
• Problem Finding and Solving
• Conflict management and resolution
• High EQ