Latest Jobs at Old Mutual South Africa

We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.

The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.

• Responsible for the procurement of new business
• Expand sales of products and services with existing customers
• Work mainly on own leads

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Job Description

This role centres around the Development and implementation of short, medium and long term plans to enable the organisation (OMiX and Segments) to provide critical business services to customers.

You will work collaboratively with business to ensure the identification of critical business processes, and that adequate and effective controls are in place to prevent disruptions where possible and further, that if disruption occurs, that the organisation can respond and recover quickly and efficiently.  This role will establish the BR strategies (including Crisis Management & Disaster Recovery) for the organization and direct the implementation and monitoring of standards and policies.

This role will also engage and collaborate closely with both Group Risk (Line 2) and Group Internal Audit (Line 3) to ensure delivery of actions to mitigate key operational risks. Integration and collaboration is also required with other operational teams i.e. InfoSec & Cyber, Information Technology and Third Party Risk Management.

In this role you will be responsible for:

• Leading the Operational Resilience Team,
• Defining and ongoing review of the Operational Resilience strategy for the OML Group aligned to the OML Business, Operational and Information Technology strategies and the regulatory environment and focus areas,
• The rollout/implementation of the frameworks, key policies, systems, processes and controls to ensure the ongoing resilience of the organization,
• Leading the organisational change required,
• Driving the compliance to standards, principles and regulations as directed by the Prudential Authority or other relevant regulators.
• Qwning, leading and delivering an annual programme of activity including resilience assessments, review & testing of critical business services, training and support to process owners on business impact assessments,
• Systematically identifying, quantifying, mitigating, and monitoring the most significant resilience risks,
• Reporting on Operational Resilience risks and matters to the OMiX and OML Exco, OML board, industry bodies, regulators and internal forums
• Establishing the BR strategies (including Crisis Management & Disaster Recovery) for the organization and direct the implementation and monitoring of standards and policies.
• Provides thought leadership to the organisation on Operational Resilience, including acting as Lead Operational Resilience Subject Matter Expert on new and ongoing programmes and projects
• Advising management on how to improve the management of the most significant resilience risks.

Minimum Qualifications / Experience / Capabilities (Required for the Job)

• Bachelor's degree in Risk Management, Operations, Process Engineering or related field
• 5+ years’ experience in leading an Operational Resilience/Risk/Business Continuity Management function in a large corporate, preferably financial services or insurance.
• Experience in leading group functions and managing cross functional teams.
• Significant Operational Process experience, particularly in Financial Services.
• Background and experience in implementing operational resilience regulatory improvements.
• Experience in applying agile business principles
• Ability to lead and influence decisions and actions of others, including internal business partners, external stakeholders, and senior management.
• Strong Interpersonal Skills – proven record of building and maintaining relationships at all levels.
• A sense of urgency and the ability to perform well under pressure and in conditions of uncertainty.
• Excellent written and communication skills
• Problem-solving, organisational, and analytical skills

Skills

• Business Continuity,
• Business Continuity Management (BCM), Mitigation,
• Operational Resilience, Resilience Training,
• Risk Management,
• Teamwork,
• Third Party Risk Management

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Job Description

This role is responsible for providing exceptional customer service and financial education and to achieve lending, servicing, transactional banking and insurance sales targets through the marketing and selling of Old Mutual and its products.

The incumbent is individually accountable for achieving results through own efforts.

• Meets monthly sales targets in terms of lending, transactional banking and insurance.
• Servicing of existing Old Mutual policies such as facilitation of claims and attending to customer complaints and queries in order to meet the Net Promotor Score (NPS) requirements.
• Check loan application documentation for accuracy, authenticity and compliance to Policy and Procedures as well as completeness
• Accurately capture all client information on Summit as per loan application and supporting documentation
• Suspend or reject loan applications to be re-quoted as and when required
• Report suspicious or fraudulent loan application documents to the Branch Manager
• Explain the Loan Application Process to facilitate client understanding of the process
• Explain Terms and Conditions of Old Mutual Finance Products to clients
• Issue copy of Contract / Agreement to Client
• Print loan agreement for client’s signature
• Correct altered loan application information sent for rework and reprint for client’s signature
• Follow up on clients with 1st and 2nd missed instalments
• Meets collections and arrears targets in terms of lending products.
• Educates clients on responsible use of credit and effective money management
• Establishes a new business pipeline through internal and external marketing, lead generation and cross sell to customers to ensure the retention and acquisition of new clients.
• Adheres to internal regulatory and legislative governances to ensure quality business and mitigate risk.
• Facilitates intra branch referrals by building mutually beneficial relationships with other business units (i.e. Retail Mass Market, Personal Finance, Octogen etc.)
• Provides excellent face to face and telephonic service to customers.
• Project / promote the professional image of Old Mutual Finance by adhering to the dress code, housekeeping, professional behavior and code of conduct
• Builds sustainable relationships that enhances the brand.
• Delivers on daily production standards and adheres to service and quality standards.
• Processing of lending products and verification of the required information.

Minimum Requirements

• National Senior Certificate or; (Equivalent NQF level 4)
• Minimum of 1 years sales or service experience (preferably in the Retail, Banking & Financial Industries)

Skills

Ability to Sell, Communication, Company Policies, Credit Policies, Customer Centric Selling, Digital Savvy, Interpersonal Relationship Management, Numeracy, Sales

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Job Description

This role is for a senior financial accountant position in the Old Mutual Investment Services (Pty) Ltd (“OMIS”) finance team and will support OMIS by being responsible for financial accounting for statutory and management purposes. The financial accountant will be expected to provide support to the financial manager and coach and guide the financial accountant and assistant financial accountants in the team.

This role requires an initiative-taking individual that enjoys engaging with various stakeholders across the organisation on various OMIS related matters. The successful candidate will be required to partner with the team in modernising and strengthening our control environment and all required reporting. The candidate also needs to have a demonstrable affinity to work with process automation, reporting efficiencies, and improvements.

The role includes the following responsibilities:

• Supporting the Financial Manager on the interpretation of complex financial data and predictive results, providing commentary on financial results and implications and advises on corrective action to be taken (financial reporting and management reporting).
• Develops, reports on, and interprets profit drivers, cost drivers, KPIs and benchmarks, across business value chain.
• Generating annual financial statements and internal management reports.
• Analyses and reports on variances on reported metrics.
• Interacting with business unit line managers on financial outcomes, expense trends, etc.
• Audit management, tax management, statutory requirements as well as governance and compliance.
• Ensuring tax workings and returns are in line with Group Tax and statutory requirements.
• Supporting the execution of a business plan.
• Accountability for governance and compliance at an operational level.
• Maintaining suitable financial control environment through review of team tasks and implemented controls, with a continuous focus on identifying areas of improvement and actioning those tasks.
• Drive process improvements and simplification in accounting. This includes automation projects and the preparation and maintenance of detailed workflows.
• Providing insights into accounting policies and technical opinions, where relevant.
• Managing of team members, provides training and support to junior staff members, to ensure accurate and timely reporting and effective operational delivery.
• Continuous evaluation of finance processes and driving process optimisation within the team.
• Providing input into adhoc projects, directly within the business or the broader Segment finance team.
• Collaboration with business teams to interpret and understand business processes and understand the related financial implications on business decisions.
• Enhance and improve team and group collaboration efforts.

Qualifications and Experience required:

• CA(SA) with 3+ years post article experience, preferably from a large audit firm. 
• Financial Services, with specific background to asset management experience is preferred.
• HFM experience is desirable.
• Strong Excel skills with an aptitude and eagerness to learn various IT applications and platforms to enable process efficiencies. PowerBi (or similar tools) experience preferred.
• Strong work ethic, self-motivated and demonstrable high standards of achievement.
• Strong interpersonal skills and ability to work in diverse teams as well as independently.
• Ability to work in a fast-paced environment, with multiple priorities and deliveries with tight deadlines.
• Ability to work with complex financial data sets, and provide insights and recommendations.
• Excellent attention to detail.

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Job Description

Are you an Actuarial & Finance recruitment specialist? Do you have the added advantage of experience in the short-term insurance industry? Are you looking to refine your leadership skills whilst compounding your current experience? Then we need you to rely on your networking, exposure & experience to fill vacancies in these spaces within the outlined time to hire expectations and relevant SOP’s your role will touch on. This would include the Recruitment, TA and onboarding SOP as well as the TA charter.

You will be responsible for the following across the actuarial and finance space across all role sizes:

• Build pipeline for all roles across the actuarial and finance area from the short term short term insurance industry as a first prize
• Source and build on the current market maps with an end result of in depth and accurate mapping of roles across the mid management level upwards of the actuarial function relevant to the insurance industry
• Periodically update the market maps and provide to relevant key stakeholders
• Contribute to creative solutioning for short term insurance actuarial and finance function skillset scarcity
• Ensure adherence to the outlined SOP and charter regarding the Talent Acquisition Department and Onboarding
• Ensure streamlined process design between yourself and TA administration that also falls in line with and adherence to broader Recruitment SOP deadlines and expectations
• Meet your new hires on day 1 of induction to welcome them to the business and settle them into induction
• Support and facilitate handover as candidate becomes employee to TA administration and relevant HCBP

Broader role expectations

• Deliver positively towards the outcome of the TA team as a whole
• Provide support to the team when and where the need is identified and assist them with solutioning
• Engage with the team to ensure collaboration and knowledge sharing where possible
• Foster healthy relationships with the broader HC Community
• Driving best practice and living our values with and through the team

Requirements:

• Minimum 10 years of experience in the recruitment space
• Minimum 5 years of experience recruiting senior roles within the Actuarial & Finance function
• Minimum of 2 years of experience of recruiting within the relevant functions in the short-term insurance industry
• Candidates coming from long term insurance or broader financial services may be considered

Added Advantages:

• Recruitment Agency experience
• Similar experience or exposure to the IT function – this would be an advisory capacity and not part of your core portfolio

Skills

• Business, Onboarding, Recruiting, Short Term Insurance, Talent Acquisition, Talent Sourcing, Top Talent Recruitment, Workforce Planning

Education

Bachelor of Commerce (BCom): Human Resource Management (Required)

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Job Description

• This role provides specialist risk advisory, oversight and support across the IT and Cyber security/Information security value chain .
• Reporting into the OMF Information Security Risk Manager, essential in providing oversight, monitoring any appropriate challenge of the business unit’s overall risk profile to ensure that Line 1 management is appropriately managing their risks and the control environment to meet their business objectives.

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Job Description

We create and deliver a holistic suite of Protection Solutions for retail customers that meet their every need in a simple, easy and intuitive way. Our vision is to be our customer’s first choice to sustain, grow and protect their prosperity.

As Protection Proposition Expert, you form part of a cross-functional team within the boarder Retail Protection Delivery Team and are expected to collaborate with Feature Analysts and System Architects to craft the high-level business requirements to assist the Product Owners in the translation of their vision and strategy into tangible and measurable outcomes.   You will play a central role in the success of the Retail Protection Delivery Team. Our Proposition includes but is not limited to Life, Disability, Severe Illness and Funeral Cover. You will be expected to have a deep understanding of these products, the associated processes across all the customer journeys and the technology landscape that enables the proposition.

The Retail Protection Delivery Team is a dynamic unit within OMix. The team applies customer-focused design thinking, agile and lean development methodologies, and continuous delivery practices.

Key Results Areas:

• Assists the Product Owners in executing their strategy, vision, objectives, and product roadmaps.
• Provide thought leadership and assistance to the PO’s in designing optimal business solutions based on fundamental business design principals and concepts.
• Craft high-level business requirements.
• Collaborates with the teams of Feature Analysts, Business Analysts and System Architects in the analysis, design and implementation of the business requirements.
• Break Features into stories, including agreeing acceptance criteria

Role and Experience Qualifications:

• Relevant tertiary education in Business, Commerce, or Information Systems.
• At least five years relevant experience with regards to Protection Propositions.
• A significant volume of business knowledge and awareness.
• Knowledge and experience of agile methodology and frameworks like Scrum, Kanban, Scaled Agile (SAFe) etc.
• Knowledge and experience in using tracking and collaboration tools such as Jira, Miro and TFS
• Knowledge and experience of typically used Agile techniques such as User Story mapping, ATDD, TDD, etc.
• Good Communication Skills.
• A passion for protection business.
• Business acumen.
• Strong sense of ownership and delivery.

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Role overview

Primary responsibilities include the managing and leading of Old Mutual’s General Ledger Maintenance Team alongside the supervision of the operations of Oracle sub-modules and the SMEs responsible for each sub-module.

Skilled experience with communication, collaboration and service delivery are required as the role engages with stakeholders across different teams (Finance and IT), various seniority levels and business units throughout the OML Group.

Primary Responsibilities

Leadership and Team Management:

• Lead and supervise a team of finance professionals.
• Set clear goals and expectations for the team.
• Foster a collaborative and high-performance team culture.

General Ledger Management:

• Oversee the maintenance and accuracy of the general ledger.
• Ensure timely and accurate recording of financial transactions.
• Review and approve journal entries, ensuring compliance with accounting standards.
• An understanding of the following Oracle Financials Cloud Modules: General Ledger, AHCS, AGIS, Accounts Payable, Fixed Assets and Accounts Receivable, as a Subject Matter Expert.
• Appreciate and ensure quality of data to downstream processes and systems which require the GL data for Financial Reporting.

Process Improvement:

• Identify and implement improvements to enhance efficiency and accuracy in general ledger processes.
• Stay updated on industry best practices and technological advancements, with a focus on Oracle Financials Cloud.

Compliance and Controls:

• Establish and enforce internal controls to safeguard financial data
• Ensure compliance with accounting regulations and standards.
• Collaborate with internal and external auditors during audits.

System Maintenance and Upgrades:

• Oversee the maintenance and proper functioning of the General Ledger module in the financial system.
• Coordinate system upgrades and enhancements, working closely with IT teams.

Training and Development:

• Provide training and guidance to team members on accounting principles and system use.
• Encourage continuous learning and development within the team.

Cross-Functional Collaboration:

• Collaborate with other departments, such as IT and Compliance to ensure integrated and cohesive financial processes.
• Work with business partners to understand and address their financial reporting needs.

Problem Resolution:

• Address and resolve issues related to the general ledger promptly.
• Investigate discrepancies and implement corrective actions in collaboration with the IT Support teams.

Risk Management:

• Identify and mitigate risks associated with general ledger processes.
• Develop and implement risk management strategies.

Communication:

• Communicate financial information and updates effectively to internal stakeholders.
• Act as a liaison between the finance team and other departments.

Key Result Areas

This role supports the Head of Finance Operations to enable the business within the Oracle Financials landscape and includes but is not limited to:

• General Ledger Management
• Custodian of the 0140 Trial Balance and all accounts that feed into the general ledger
• People management

Requirements: Skills, Qualifications and Experience required

• Qualified CA(SA) with minimum 3 to 5 years post qualification experience
• Strong preference for Oracle Financials experience (or similar Finance ERP experience.
• Oracle system knowledge
• Proficiency in Word, Excel and PowerPoint.
• Ability to develop and manage relationships with multiple stakeholders in the business, demonstrating excellent communication skills and ability to stand their ground when dealing with business unit heads.

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Job Description

This role, an accountant position in Old Mutual International, is mainly responsible for product accounting and compliance at an operational level, preparation of management reports, provision of interpretation of financial data and predictive results.

Key responsibilities will include amongst others:

Financial Reporting

• Preparation and review of oracle ledgers.
• Provision of interpretation of financial data and predictive results.
• Preparation as well as provision of disclosure reports to OM Wealth reporting team.
• Valuation of Investments according to regulatory and international financial reporting standards.

Reconciliations

• Investments reconciliations on a fund level.
• Proper analysis of all Investment balance sheet and income statement accounts for validity, completeness, accuracy, and correct recording into the annual financial statements.

Investment Repository

• Responsible for preparation of OMI investment repository and all related disclosure requirements.

Other

• Assist in adhoc projects and tasks as required.
• Assist with audit liaisons and statutory requirements.
• Working closely with the operations team and or service providers to ensure the completeness and accuracy of authorized custodian as well as Direct Funds holdings data for reporting purposes.

Team Effectiveness

• Drive process improvements and simplification in the area of accounting. This includes automation projects and the preparation and maintenance of detailed workflows.
• Effective time-management.
• Individually accountable for tasks and output timeliness and quality.
• Enhance and improve group collaboration efforts.

Qualifications and Experience required:

• Tertiary BCom (Acc) Honours
• 2-4 years relevant years’ experience within financial services.
• Oracle financials experience would be beneficial.
• Advanced Excel skills would be beneficial.

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Job Description

This role provides PA support to a senior Manager and is individually accountable for achieving results through own efforts.

• In general accountable for the PA support to managers in role size R and senior (exceptions may apply).
• All responsibilities of the Secretary and PA, as well as the following.
• Could be accountable for the management of one or more staff members.
• Accountable for the coordination of other PA¿s deliveries in the BU. Strong focus on dealing with escalated queries from clients, customers and other stakeholders (with potential for brand damage).
• Often accountable for the resolution of escalations without the involvement of the senior manager.
• Strong understanding of the business unit and associated OMSA structure.
• Act as an ambassador for the Business Unit.
• Advanced skills in minute taking and developing non-standard reports, minutes, presentations and correspondence.
• High level of ownership and independence (able to run the office in the absence of the senior for long periods of time). Accountable for completing task of a personal nature on behalf of the senior manager.
• High level of contact with external parties, stakeholders and clients / customers (Company CEOs, Executives etc.).
• Could be accountable for the management of a budget or significant spending on a budget.

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Job Description

As a Policy Retention Specialist at iWYZE, you will be a key contributor to the retention of both new and existing business policies.

• Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets.
• Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality standards. Manage time and workloads to ensure that deadlines and targets are met.
• Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions in order to recommend the right solution to the customer.
• Perform proactive and reactive activities designed to retain customers including but not limited to contacting clients to advise them of unsuccessful premium collection.
• Offer retention solutions appropriate to the product, recording insights related to the activity performed.
• Maintain accurate and complete record of all retention actions taken.
• Analyse clients portfolio in terms of loss ratio rates, discounts and assess whether the client can be retained within retention guidelines. Accept full responsibility for all telephone calls, emails and messages to the department relative to retention in line with the business policies.
• Utilize the in-depth knowledge of in-house policy wordings, underwriting rules, policy and procedures, as well as that of competitors to offer a compelling value proposition for customer retention.
• Maintain and build client relationships with all relevant business stakeholders.

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Job Description

This role provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.

What is a financial advisor?

The role of a financial advisor is one that demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor commands the respect and trust of those customers who are entrusting their and their families financial futures to them.

The role calls for formal in-house training, the completion of the prescribed Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional development.

As an accredited financial advisor with Old Mutual, you will represent the ideals and values to which the company has subscribed for over 175 years – Integrity, Professionalism, Customer-first, Advice led.

What is required of you?

Provide appropriate financial advice, in line with the customer’s resources and financial goals, to enable positive financial futures and protection of assets and estate.

Provide pro-active, on demand financial service and advice to customers within your allocated customer markets.

Providing relevant and appropriate financial advice, hinges on a complete understanding of the customer’s personal and financial circumstances – and their goals or dreams for the future. As such, interpersonal and communications skills in order to build solid relationships are fundamentally important.

What do we need from you?

• A Grade 12 (Matric) certificate
• FAIS compliance
• RE5 an advantage
• A valid Driver’s licence and your own car
• A clear criminal and credit check
• A minimum of 3 years working experience (preferably in sales)
• Proven computer literacy (MS Office suite)
• Excellent communication skills (written and verbal)

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Job Description

In this role, you will form part of the Mass Foundation Cluster which is one of the largest customer-facing business segments in Old Mutual. Our vision is to be our customers' most trusted financial partner, passionate about helping them achieve their lifetime goals. Our mission is to enable positive futures for our customers, by bridging the gap between their resources and their financial service’s needs. Our primary goal is to facilitate access to financial solutions for our customers and to keep pace with their changing needs. Our target market is the low and emerging-middle income segment.

This role provides strategic, tactical, and operational management for the MFC Advice function. The incumbent is individually accountable for achieving results through own efforts, over period 3months to 1 year.

• Drives and promotes a single Advice philosophy (advice along a continuum) and set of principles appropriate for the mass market for execution-only sales; focused advice (single need sales); and comprehensive advice.
• Develops a multi-channel advice framework that promotes a unified and consistent approach to maintain the advice houseview within MFC.
• Takes ownership of the advice enablers, including oversight of tools and processes, and provides thought leadership on the overlay of accreditation within channels.
• Ensures that the appropriate strategies are in place to measure and track whether the advice model has been appropriately executed.
• Responsible for market conduct for Advice in MFC.
• Accountable for advice and non-advice metrics (incl. NES and NPS).
• Accountable for management actions emerging from advice compliance checks and advice complaints.
• Participates in change initiatives that affect the business in relation to Advice.
• Responsible for best practice.
• Collaborates with stakeholders within channels and across OML.

Requirements

• More than 5 years experience in a similar role
• Degree + Certified Financial Planning (CFP) or PGDIP in Financial Planning
• MBA is advantageous