Latest Jobs at Vodacom

Role Purpose
The main purpose of the role is to coordinate and assist in delivering the CVM commercial strategy, as well as to assist in managing and tracking delivery against the commercial and capability roadmaps.

Your responsibilities will include:
Generation of commercially positive ideas that will impact customers and change customer buying behavior, personalized offers per customer segment/cohort to drive engagement & increase revenue, active days per Region 

• Design, brief, maintain, and report on below the line campaign activities to promote upgrades, up-sell & cross-sell and reduce churn using Vodacom Brand CI & tonality guidelines
• Design, brief, maintain, and report on customer life-cycle journeys and campaigns using Vodacom Brand CI & tonality guidelines
• Design, brief and execute Vodafone/Vodacom Global communications together with Vodacom Brand using Vodacom Brand CI & tonality guidelines
• Manage the commercial capability roadmap and track delivery of new features and products within the Regional Squad
• Coordinate planning of direct marketing campaigns across business segments and Regions to drive engagement and increase revenue, active days and other KPI’s.
• Consolidate and assist with preparation of executive committee presentations
• Review, analyse and evaluate success of initiatives against key KPIs 
• Perform in-depth customer base analytics and derive actions to address problem areas

The ideal candidate for this role will have:

• Matric essential
• Relevant 3 year Degree in marketing, statistics, engineering or similar essential and
• Minimum of 5 years relevant working experience essential in CVM, Campaign Management, Direct Marketing or related field

Knowledge & Skills: 

• Strong commercial acumen preferably with experience in marketing, commercial management, sales and/or brand
• Experience working in complex matrix environments with multiple stakeholders Excellent communication and presentation skills
• Telecommunications experience a plus but not essential 
• Management consulting house experience 
• Experience with SQL preferable
• Strong knowledge of Excel/PowerPoint and reporting

Closing date for applications: 17 June 2021

• The base location for this role is Midrand, Vodacom Campus
• The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organizational culture that recognizes, appreciates and values diversity & inclusion. 

go to method of application »

Role Purpose

• The Product Manager: Fixed role based within Vodacom Business.
• The purpose of the role is to develop and manage the overall products and solution sets, product pricing, commercialise new products, product development and product management within the product innovation department of Fixed & Mobile. 

Your responsibilities will include:

• Co-ordinate and drive all product development, product integration and go-to-market strategy for product set to ensure that the strategy achieves the objectives of profitable growth and expansion of market share for that product and service
• To be responsible for developing and implementing the specific product and service’s sales & support documentation, costing and pricing models
• Responsible for product definition, market needs analysis, viability and product fit
• Responsible for all new product plans, announcements, launches and withdrawals & manage the process of commercialising all new or enhanced products working through VCS marketing
• Development of go-to-market sales plan for the product including pre-sales and post-sales support processes and documentation.
• Innovate and curate relevant services in alignment with Vodacom’s Strategy.  

The ideal candidate for this role will have:

• Innovation and critical  thinking skills – proven track record 
• Good communication skills (written, verbal and presentation) and good financial skills  
• Strong interpersonal skills and the ability to form& manage relationships at all levels within both internally and externally (customers and industry).
• Ability to drive multi-disciplinary virtual teams to deliver an optimal commercialised product.
• Ability to work collaboratively with a variety of Vodacom and partner teams in order to define specifications, prioritise features, build consensus and coordinate the release of new features and product enhancements.
• Facilitate communication throughout the product development process between an array of internal teams

Must have technical / professional qualifications: 

• A 3 year Degree/Diploma in a technical and business discipline with a product development and sales focus is essential
• A minimum of 5- 8 years proven track record in product development, product management.

Closing date for Applications: 22 June 2021 

The base location for this role is Vodacom Campus, Midrand
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion. 

go to method of application »

Role Purpose
The Business Development Manager  role based within Vodacom Financial Services.

Role purpose: 

Vodacom Financial services has been identified as an acceleration unit within the greater Vodacom group. The ambition is to expand its product offering, and diversify its clientele. The purpose of this role is to establish market position by locating, developing, defining, negotiating, closing business relationships, as well as to maintain extensive knowledge of current market conditions. 

This person is responsible for defining long-term organizational strategic goals, and work with the internal team, marketing staff, and other managers to increase insurance opportunities and thereby maximize revenue for the organization. The objective of this role is to also put the customer at the heart of all operational activities, focusing on channel optimization and performance

Your responsibilities will include:

• Deliver on target revenue, policy count, grow value added services and market share and other relevant business objectives as required
• Ability to manage cross functionally, and in the process live the Vodacom Way.
• Assessing channel performance in business through client acquisition and sales.
• Must have experience in managing brokers and outsourced channels
• Manage performance across all sales channels by fostering business relationships to increase revenue from sales and client retention.
• Screening potential corporate deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; as well as recommending equity investments.
• Business Partner and Trade Partner Support
• Grow Vodacom’s insurance customer base and market leadership in all channels as well as across the different segments
• Development of continuous improvement and business intelligence framework.
• Responsible for Management Information and reporting for channels
• Monitoring of compliance to legislation
• Process and Systems performance management and operational monitoring
• Sales performance analysis and competitor analysis
• Customer Service  and SLA Management
• Analysis of the fulfilment process to identify process gaps that have revenue opportunities, cost threats or a churn risk that require an intervention 

The ideal candidate for this role will have:
Extreme Importance:

• Sales orientation
• Strong analytical and numeric background
• Ability to manage and coordinate virtual cross-functional teams, and to collate inputs into an integrated, intelligent plan with clear recommendations.
• Credible, commercially-focussed leader, with the ability to influence at all levels of the organisation.
• Excellent communications, presentation & interpersonal skills.
• Attention to detail and ability to complete documentation within tight timelines and to a consistently high standard.
• Proven ability to operate flexibly in complex and dynamic working environment

Job Knowledge:

• Strong understanding of Sales processes
• Business analysis
• Understanding of Direct Sales
• Fundamentals of Project Management is essential
• Understanding of the CVM
• Strong knowledge of the Telecommunications industry

Experience:

• Grade 12 (essential)
• Relevant 3/4 year degree / National Diploma (essential) in Marketing management or related and
• A minimum of 8 years’ relevant working experience essential in sales and insurance.

Job Related Skills:

• Leadership
• Attention to detail
• Communication (verbal and written)
• Prioritization and Time Management 
• Facilitation and presentation skills
• Decision making 
• Trend analyses to enable business improvement 

Must have technical / professional qualifications: 

• Matric is essential. Relevant 3 years Commercial/ Business Informatics degree /diploma essential
• OR
• Matric. Relevant diploma

Closing date for Applications: 17 June 2021 

The base location for this role is, Midrand, Vodacom Campus
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion. 

go to method of application »

Role Purpose

• As the chapter lead for CVM insights and analytics you should be experienced with and passionate about using data to drive strategy, product and campaign recommendations. You are able to both engage with senior leaders to design well-constructed analyses and work cross-functionally with analysts, product managers and the operations team to effectively deliver actionable results.You should be able to communicate as effectively in delivering complex data-driven findings with commercial managers as you are in discussing and implementing machine-learning specifications to maximise customer lifetime value within the prepaid space.

Your responsibilities will include:

• Take the data steward ownership for the data sources, data quality and management for the consumer business unit of Vodacom.
• Design and manage implementations of critical data architecture to support different real-time and machine learning platforms within Vodacom CVM.
• Manage the CVM insights and analytics chapter consisting of more than 10 data scientists and experts which are required to deliver as a chapter on the below business outcomes.
• Research and develop methods for measuring and analysing direct marketing campaign impact on customer behaviour as well as revenue.
• Research and implement new algorithms and methods for optimizing targeting, campaign impact and incremental revenue lift.
• Implement complex modelling algorithms to estimate customer response.
• Lead investigations into multiple streams of CVM inbound and outbound campaigns.

The ideal candidate for this role will have:

• Relevant 3 year Degree in statistics or related (Mathematics, machine learning etc) essential
• Hons or MS/PhD in statistics or related (Mathematics, machine learning etc) advantageous and
• A minimum of 8 years of relevant experience, especially in areas such as big data, machine learning, statistical modelling and analysis.
• Proven track record of people leadership or managing people/resources and teams in a complex cross functional team structure.

Knowledge::

• Telecommunications experience will be an advantage
• Excellent presentation and communication skills are essential
• Advanced SQL query writing skills, SAS/SPSS/R skills essential.
• A key affinity to learn new techniques, push the analytical/modelling envelope as well as teach others.
• Advanced data science and data architecture skills (Cloudera, Jupiter etc)

Skills:

• Presenting and Communicating Information
• Writing and Reporting
• Applying Expertise and Technology
• Adapting and Responding to change
• Analysing and Commercial thinking

Closing date for applications: 17 June 2021

The base location for this role is Midrand, Vodacom Campus
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organizational culture that recognizes, appreciates and values diversity & inclusion. 

go to method of application »

Role Purpose:

The Specialist: Record to Report RTR role is available within the Financial Operations business unit.

Your responsibilities will include:

Key accountabilities and decision ownership:

Financial month-end process Bad Debts and Debtors including:

• Bad Debt Write Off Processes
• Accounting entries
• Calculation of ECL provision in line with IFRS9
• Ensuring accurate recognition of Bad Debts provisions completeness and accuracy of the expense.
• Ensuring accurate accounting for prepayments and review of corresponding amortisations(Telkom DPS Sites)
• Review of journals
• Preparation of half-year- and year-end statutory packs for the Vodacom (PTY) Ltd. 
• Keeping abreast of latest standards and ensuring alignment to the governance, SOX controls and accounting standards are adhered to. Proficiency in the accounting standards and liaison with the Finops IFRS team and internal audit when necessary.
• Providing comprehensive commentary for month-end results to be used during the WD3 and WD4 reviews with the FD, HoFo and Finance Executives 
• Preparation of accurate Balance Sheet reconciliations in line with Vodafone requirements for accounts under your control and ensuring timeous clearance of reconciling and aged items.
• Fulfillment of finance operational tasks including:
• Ensuring correct and timeous allocations of cash receipts for Online Stores
• Liasing with Credit and Risk to ensure that debtors are not Past Due or has Credit Balances which is then highlight to upper management.
• Ad-hoc resolution of queries and issues from internal and external customers including internal and external auditors
• Review finance processes and identify gaps, documenting and implementing processes and changes where necessary
• Support Vodacom Business Partners with new projects or improvements to be implemented

Core competencies, knowledge and experience:

• Attention to detail
• Deadline adherence
• Integrity
• Communication skills
• Problem solving

Job Knowledge: 

• Microsoft Office suite
• SAP knowledge is essential

The ideal candidate for this role will have:

• 3 to 5 years’ experience in Finance within the ICT sector, specifically telecommunications

Must have technical / professional qualifications: 

• B.Com Degree (Accounting)
• B.Com Honours preferable

Closing date for Applications: 18 June 2021 
The base location for this role is, Midrand, Vodacom Campus
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion. 

go to method of application »

Role Purpose
The Senior Data Scientist role based within Big Data.

Role purpose: 

• Co-creating Advanced Analytics products that provide actionable business insight to Vodafone and its stakeholders. 
• Developing predictive models and recommendation systems with large and varied datasets, working with a community of colleagues across Advanced Analytics, technology, and data and customer functions
• Contributing to the wider community to enable an Advanced analytics capability across Vodafone globally.
   

Your responsibilities will include:

• Development of machine learning models and recommendation systems for various areas of the business on the Big Data Platform
• Development of prototype code in e.g. PySpark for automated training and scoring of the machine learning models
• Machine Learning Model performance tracking and reporting using e.g. Qlik
• Uses data visualisation to engage audience in a compelling way, enabling effective storytelling
• Delivers key packages of work, on time and in a collaborative manner to meet the needs of business customers
• Works in partnership with Big Data Engineering for data ingestion to support use cases
• Works in partnership with Big Data Production Data Engineering for model automation and productionisation
• Contributes to the development of self and others across the global analytics community, ensuring Advanced Analytics is always evolving and at the cutting edge

The ideal candidate for this role will have:

• Professional and/or academic experience in Big Data analytics & deployment of models and algorithms to solve real-world problems (with deep statistical and  machine learning modelling expertise)
• Experience manipulating and analysing large and complex datasets  
• Experience in visualisation, creating graphical static and interactive displays of data that clearly communicate insight (preferred)
• Experience in telecommunication network principles (preferred)
• Good interpersonal communication and presentation skills
• Ability to work in a fast-paced environment across multinational functional teams 
• Analytical and expansive thinking with a strong desire to deliver and develop

Must have technical / professional qualifications: 

• Bachelor’s or Master’s Degree in quantitative fields like Data Science Mathematics, Engineering, Statistics, Computer Science, Artificial Intelligence or related fields
• Expertise in data manipulation: use of structured data tools (e.g., SQL), & unstructured data tools and platforms (e.g., Hadoop, Spark, NoSQL) 
• Proficiency in Python
• Expertise in major machine learning modelling libraries (e.g., H2O, scikit-learn, PyTorch) and techniques (e.g. random forest, gradient boosting, k-means segmentation, multiple regression, factor analysis, time-series forecasting)
• Experience in digital data sets, e.g., social listening, social network analysis)
• Familiarity with visualisation tools (e.g. Tableau, Qlik, D3)
• Exposure/interest in machine learning 

Closing date for Applications: 16 June 2021 

The base location for this role is, Midrand, Vodacom Campus
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion. 

go to method of application »

Role Purpose:
 

• The Project Manager is responsible for planning, overseeing, and reporting on strategic projects from planning through to completion, ensuring the projects are delivered on time and within budget. This requires the managing of several moving projects simultaneously. 

Your responsibilities will include:

Project Management Attributes:

• Develop full-scale project plans and associated communications documents.
• Plan and schedule project timelines and milestones using appropriate tools.
• Identifying, tracking, managing and resolving project issues.
• Identify and manage project dependencies and critical path.
• Track project milestones and deliverables.
• Managed International delivery projects
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Provide a weekly & monthly Project Progress Dashboard.
• Maintain project document repository and ensure version control.
• Maintain/Track/Update Risk and Issue logs.
• Maintain/Update project plan from team inputs.
• Creating slides/presentations for Vodacom Senior Leadership Team.
• Identifying, managing and mitigating project risk.
• Ensure issues are escalated timeously and appropriately.
• Assign tasks and responsibilities to appropriate personnel.
• Manage Meeting Action Points.
• Arrange, schedule and take minutes at meetings.
• Distribution of documents / information to project team members and other stakeholders.
• Works with Program Manager to provide dedicated assistance in delivering multiple, simultaneous projects in the Vodacom OpCo’s. 
• Weekly Project Reports.
• Drawing Reports and follow up on Data Integrity Issues.

Core competencies and Attributes:

• Comprehensive understanding of project management methodologies.
• The ability to implement a structured project management methodology and control delivery against project scope.
• Ability to define clear project objectives and work with the teams to deliver on project.
• Experience in working with teams that are mostly external to South Africa.
• Proven skill in producing accurate project forecasts throughout the program/project life cycle.
• Strong communication and presentation skills.
• High level of competence in the use of the Microsoft Office suite of tools, including Microsoft Visio & Project.
• Able to produce high standard and mostly image based PowerPoint presentations.
• Possessing a responsible attitude, tact, patience, and courtesy.
• Comfortable working on numerous, smaller size pieces of work.
• Ability to operate under pressure and deliver to demanding deadlines.

The ideal candidate for this role will have:

• Matric/Grade 12 (or SAQA accredited equivalent);
• Project management qualification (PMP) or equivalent
• Theoretical and practical project management knowledge
• Knowledge of techniques and tools
• Experience as a project manager
• Proficiency in project management software 
• Mobile Network and technology experience is a plus

Closing date for Applications: 21 June 2021 

The base location for this role is, Midrand, Vodacom Campus

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion. 

go to method of application »

Role Purpose
The Principal Specialist: Pricing, Analytics & Value Management role based within Vodacom Business.

• The core purpose of the role is to support the Pricing, Analytics & Value Management team in providing the Vodacom Business Unit (VB) with pricing and analytical requirements on the fixed & mobile portfolio, Cloud Hosting Portfolio and IoT Portfolios to enable effective and efficient decisions to be made with appropriate price points taken to market. 
• The individual will be expected to interact with various stakeholders predominantly across the Vodacom Business Unit together with the EHOD: Pricing, Analytics & Value Management and the VB Commercial Team in order to manage risk, pricing and ensure on-going product performance and product profitability analysis. The team function is strategic in nature as it controls long-term pricing, profitability, product management and planning on overall VB business requirements as well as alignment of pricing functions across VSA. This role will support that function.

Your responsibilities will include:

• Provide pricing analysis for certain products within VB Fixed, Mobile, Cloud Hosting and IoT segments. This will be done within pricing frameworks, governance, strategy and regulatory requirements.
• Provide profit margin analysis, breaking down products into various components of income, direct expenses, distribution costs, overheads and management costs. This will include recommendations on optimisation across single products and multi product propositions to enhance profitability.
• Determine and review price elasticity for identified products and services.
• Detailed data analysis to be performed to provide business with the intelligence in order to enhance decision-making as well as to serve as input into financial models and business cases. This includes assisting with key customer insights, modelling purchasing behaviour and elasticity for overall impact analysis on commercial and revenue metrics resultant from price adjustments or introduction of new products/services.
• Support with ongoing tracking, reporting and insights on monthly behaviours of customers , products and campaigns 
• Working closely with the Stakeholders Product EHODS  on relevant strategic initiatives and drivers for future growth 
• Work closely with VB FBP to provide accurate data and financial models for A&R investment, IBRO revenue and support decision making processes for commercial initiatives

Communication 

• Written material must be of the highest quality with clear insights and actions for EHOD management
• Communicate and conduct presentations effectively 
• Prepare and present performance to pricing, product, sales, finance, trade marketing and marketing teams EHODs

The ideal candidate for this role will have:
Essential

• Proficient SQL user is essential
• Analytical thinking and experience  
• Proficient user of MS Excel, Word and PowerPoint  
• Experience in other coding languages (Python, R, VB) will be an advantage
• Reporting and analytical experience essential
• Understanding of relevant Pricing  practices an advantage
• Telecoms experience will be an advantage

Job Knowledge:

• Previous pricing experience is an advantage
• Development an in depth understanding of revenues, costs & profitability
• Understand elasticity and market trends within the various products
• Advanced skills in Excel, Word and PowerPoint 
• Advanced SQL skills is essential

Job Related Skills:

• Strong analytical capabilities
• Financial modelling skills 
• Excellent presentation and communication skills  
• Dynamic team player 
• Deep understanding of competitive environment and pricing principles

Job Experience:

• 8-10 years working experience in Commercial and/or Finance and/or Analytics and/or Pricing- essential
• Understanding of pricing strategies and principles 
• Mobile communication experience an advantage

Must have technical / professional qualifications: 

• Relevant BSc. or BCom. Mathematics, Commerce, Statistics, Econometrics or relevant degree. Actuarial skills an advantage
• Experience in programming (Python; VB; R; Matlab; etc)

Closing date for Applications: 21 June 2021 

The base location for this role is Vodacom Campus, Midrand
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion. 

go to method of application »

Role Purpose:

• The Vodacom Group Technology Architecture team is responsible for end-to-end architecture design & governance across all Technology Domains, including Network, IT, Fintech & Enterprise, for Vodacom Group and all markets.
• In this role you would be expected to provide thought leadership and guidance on strategic technology capabilities, develop designs, reference architectures and operating models for Group Platforms and/or strategic projects, participate and facilitate in Group-wide Architecture Governance Forums, and draft architecture principles, specifications and roadmaps for all Technology Domains in all markets to realise the Commercial and Technology strategies.
• You will report to the EHOD: Technology Architecture, and will be expected to advise, present and build relationships with all stakeholders at all levels of seniority – both in Technology and other areas of the business.

Your responsibilities will include:
 

Key accountabilities and decision ownership:
Technology 

• To drive and guide Key Strategic Initiatives from an architectural perspective, that provide thought leadership or strategic direction by liaising with and aligning (when required) Technology and all other relevant BU’s to provide technical and non-technical guidance for a particular area of focus.  Key to this objective is to drive technology awareness to the Technology Leadership Team.
• To develop Architecture Principles and Specifications based on industry standards, best practices, and strategic objectives, and ensuring their implementation through effective Architecture Governance in all technical domains.
• To define technical Target Architectures for technical domains in order to facilitate business requirements and/or technical optimization / evolution of relevant technologies within those domains, and to lead the creation of Strategic Architecture Roadmaps that guide such technical domains to evolve their current platforms & systems towards their Target Architecture based on relevant industry standards, market trends, and relevant business needs.
• To conceptualize strategic guidance and architectural leadership as well as to drive and execute on the technical input for Procurement of new technologies and systems through various Supply Chain Management (SCM) processes.
• To Communicate effectively and maintain sound Relationships at all levels within the Company in accordance with agreed strategies with Line Management. This includes:
• To work closely with the CTO’s office and Technology Strategy in defining and supporting the Vodacom Group Technology Strategy from an architectural perspective.
• To be able to communicate at all levels within the organization through documented outputs tailored to the specific project/initiative, engagement, audience and desired outcome. This could include written documents, presentations, memos, meetings, workshops, etc.
• To lead and mentor Technology Architecture specialist and senior specialist architectures in requesting and providing peer review and guidance on initiatives and deliverables.
• To compile reporting information to be presented to all levels of management with specific focus on executive and director level reporting.

The ideal candidate for this role will have:

• Matric/Grade 12 (or SAQA Accredited equivalent) is essential 
• A relevant 3 year Degree / National Diploma in Electrical Engineering/Information Systems (or SAQA Accredited equivalent) is essential
• A relevant Honours, Masters or Doctorate degree is highly desirable 
• A minimum of 8 years total experience in the Telecommunications or the wider ICT Industry is essential. 4 years of the above 8 years’ experience should ideally be in Architecture, Systems Planning or Systems Design.

In depth knowledge/experience in at least four of the following domains: 

• Mobile, Wireless & Fixed Telecommunications technologies, including Access, Transmission and Core Network knowledge (both Circuit and Packet switched) domains, and OSS systems & tools
• Telecommunications BSS knowledge including (but not limited to) CRM Systems, Charging and Billing Systems, & BI Technologies
• Cloud & Platform technologies, including virtualization & containerization, API definition & management, microservice development, CI/CD pipelines & DevOps tools, and hyperscale cloud platforms such as AWS and GCP
• Big Data Analytics & Automation technologies, including ChatBots, AI/ML, data ingestion, cleaning, modelling & visualisation, and data warehouses & lakes 
• Fintech technologies & applications, including payment gateways, POS devices, AML, IMT, eCommerce, insurance, credit, wealth management, and savings
• General knowledge of key technology concepts that impact Telecommunications and the broader ICT industry in order to provide thought leadership
• Enterprise Architecture Methodologies, Standards and Best Practices as defined by industry architectural bodies.
• Communications skills including interpersonal skills, presentation skills, negotiation skills, relationship building ability, management reporting etcetera.
• Demonstrable experience in driving large, complex technology projects to completion under demanding timelines and with limited resources.

Closing date for Applications: 20 June 2021 

The base location for this role is, Midrand, Vodacom Campus

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion. 

go to method of application »

Role Purpose:
To provide support within the Legal Affairs SA team. This role is comparable to what is generally known as a function of a paralegal. Accordingly, this entails being part of and supporting a business unit tasked with navigating the company through various complex legal pitfalls in its operating environment. The Legal Assistant works under the supervision of and mentorship by the designated Executive Head of Division (EHOD).

Your responsibilities will include:

Key accountabilities and decision ownership:

• Support the EHOD and other team members in their various consultations with the rest of the Vodacom business units
• Undertake basic legal research
• Drafting and vetting of various basic business agreements
• Drafting and reviewing of various correspondence
• Drafting and reviewing of various group wide reports
• Liaison with external service providers such as attorneys and advocates
• Liaison with other Vodacom business units
• Periodically reviewing company-wide policies to ensure compliance and alignment with legislation and Vodafone policies, where applicable.
• Investigation and reporting on customer and stakeholder queries which arise from time to time
• Request and obtain basic documentation and information relating to claims against Vodacom
• Provide support in the management of legal tools and ensuring that those tools are effectively utilised.

Core competencies, knowledge and experience:

• Understanding of the basics of South African law of contracts and/or mercantile law (Essential)
• Basic understanding of the South African telecommunications regulatory regime (Advantageous)
• Excellent speaking, reading and writing skills (Essential)
• Ability to undertake basic legal research(Essential)
• Basic understanding of Civil Court Procedure together with the High Court Rules (Advantageous)
• Excellent law office administration function(Essential)

Job Related Skill:

• Integrity
• Good judgment
• Independent thinker
• Good communicator
• Systematic and analytical
• Good inter-personal skills
• Work under pressure
• Assertive
• Self-starter, solution oriented and problem solver
• Ability to prioritise matters
• Applying expertise and technology
• Learning and research
• Planning and organizing

The ideal candidate for this role will have:

• Minimum of 5 years’ work experience, which must include a minimum of 2 years of work experience in a law office (Minimum Requirement)
• Telecommunications sector work experience (Advantageous)

Must have technical / professional qualifications:
Matriculation certificate or other SAQA accredited equivalent qualification (Essential)
South African Paralegal Studies Qualification (Essential)
Law degree or other law Diploma (Advantageous

Closing date for Applications: 17 June 2021 

The base location for this role is, Midrand, Vodacom Campus

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion. 

go to method of application »

Role Purpose

• The role of the Senior Segment Marketing Manager is to define the segment marketing strategy and plan for a specific segment or segments and is responsible for growing market share, NPS, brand consideration, the customer base and ARPU of this/these segment(s) and for developing and delivering the segment P&L targets. The role leads a cross-functional team across the business to develop and deliver clear insights, branded positioning and a roadmap of propositions and activities for the segment(s)

Your responsibilities will include:
Segment marketing strategy and plan:

• Understand the market, competitors and segment opportunities - Identify customer and commercial opportunities through actionable insights
• Define simple and differentiating segment branded claims and propose activities, propositions and customer experience developments to substantiate these
• Define a Segment Marketing plan/roadmap and deliver against this
• Define and drive segment distribution and customer/channel investment initiatives
• Define pricing strategies and initiatives using insight to differentiate and behavioural characteristics to create value
• Lead, define, drive and support excellence in go to market execution, coordinating execution of new propositions
• Deliver and improve segment performance/P&L:
• Track and regularly report on segment performance, proposing improvement initiatives
• Improve customer experience

Lead cross-functional segment teams:

• Lead teams from all functions to deliver segment plans and improvement initiatives

The ideal candidate for this role will have:

• Matric essential
• A minimum relevant 3 year Marketing degree or equivalent essential 
• A minimum of 8 years relevant experience essential with proven marketing experience managing successful consumer propositions

Knowledge: 

• Marketing strategy
• Marketing planning
• Insights gathering & analysis
• Project execution
• Proposition development

Skills:

• Presentation
• Leadership
• Reporting
• Commercial & financial acumen

Closing date for applications: 17 June 2021

The base location for this role is Midrand, Vodacom Campus
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organizational culture that recognizes, appreciates and values diversity & inclusion. 

go to method of application »

Role Purpose

• The Global Service Manager role based within Commercial Operations.

Role purpose:

• To provide Service Management support to both local and Global Customers across multiple countries or regions focussing on the implementation of  new business opportunities, improvement of service offerings, increasing NPS Advantage or supporting a global customer bid.  

Your responsibilities will include:

• Provide Service Management to any local or global customer as needed, restoring confidence in Vodafone and Vodacom. 
• Parachute in to own, manage and resolve issues and support both VGE, Local  and customer business drivers, formulating short term service improvement, service development plans and end to end process improvements in organisation and across international boundaries
• Supports the delivery of complex programmes (Complex RFP Implementations, technology led programmes)  by owning service activities and driving through to successful completion across international boundaries
• Own and deliver WIP opportunities to drive and accelerate IYR across regions
• Own, drive and support short and long  term initiatives to drive NPS advantage  

The ideal candidate for this role will have

• Matric / Grade 12 essential
• 5+ years of relevant job experience
• Excellent technology knowledge within mobile and fixed communication, negotiation skills, and the ability to influence 
• ITIL Certified or equivalent commercial experience
• Programme Management (Prince2)

Skills and competencies:

• Planning & Organising 
• Team & Collaborative Working 
• Effective Relationships & Networking 
• Effective Communication 
• Results Focused 
• Thinking & Acting Strategically 
• Decision Making & Problem Solving
• Innovation, Drive & Ambition 
• Change, Adaptability & Flexibility 
• Experience managing customer relationships
• Ability to work as part of a global and local team

Closing date for Applications: 17 June 2021 

The base location for this role is, Midrand, Vodacom Campus

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.