For over 100 years, Nestl South Africa has delivered on its Good Food, Good Life promise to its consumers, ensuring that they are always able to access our established, well-loved brands as well as new and innovative products that respond to their evolving needs. We exist to DELIGHT our CONSUMERS who have enabled the growth of our business and company by ...
Position Summary
As a Nespresso Sales Operations Specialist, you will play a crucial role in enabling the B2C Trade Channel to focus on business results by providing operational support and aligning internal communications related to B2C and managing third parties.
A day in the life of a Nespresso Sales Operations Specialist
Deliver back-office support
- Provide business excellence support (i.e., process and tools), e.g., PO related processes
- Coordinate the delivery of merchandising initiatives taken in offline trade channels and support in the merchandizing activities of the Key Accounts
- Support all B2C operational activities, e.g., follow-up on Trade issues on a daily basis
- Ensure continuous perfect follow-up from order entry in Nespresso to good receipts at KA
- Be in connection with B2C Trade team to follow budget allocations.
- Support Head Office team in reporting, analysis of sell-in / sell-out reports for increasing efficiency, help project and follow ups roll outs when necessary
- Weekly Analysis of Promoter schedules and performance
Align internal communications related to B2C
- Coordinate and align all B2C internal communications, and the communication processes
- Ensure information centralization by providing up to date processes & procedures documentation and an up-to-date shared environment for all B2C channels
- Maintain Document Management System
What will make you successful
- Completed Matric / Diploma or Degree in Business Administration
- 1-2 years’ experience within a similar role
- Project management
- Experience in process coordination
- Good PC skills, in particular Excel
- Planning & Organizational skills
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Position Summary
- With a history spanning over 150 years, Nestlé didn’t become the world’s leading food and beverages brand by chance. Perfection is at the heart of what we do and our people are always looking for the next big idea to cement our status. We’re now looking for a Customer Sales Development Manager.
- Responsible for co- ordinating the implementation of customer operational plans from CAM to Sales operations.Delivering on agreed objectives/targets.Drive profitbale territory growth and Win with Customers.
A day in the life of...
A Customer Sales Development Manager ....
- Ensure achievement of agreed targets for all defined categories and products within the customer . (NPS, Field Funds utilisation,PAF,planogram compliance, picture of success,NPD's,POS utilisation within customer,store Evaluations) for the assigned geoghraphical region.
- Responsible for the execution of Channel Category plans at the POP Action Plan from ICP). Support the development of Field Sales and Category channel Plans by providing feedback on the Action plan activities execution.
- Responsible to provide quality and on-time information by customer, report on market dynamics, competitor activities. (SFA tool).
- Ensure adherence to all Company principles and policies including NMLP, TS, Nestle/local Trade policy, local Trade Terms, Safety and local regulations.
What will make you successful
- 3 - 5 years in sales or marketing and over this period has successfully delivered on KPIs.
- Demonstrated ability to work with people and be a a key team player
- Capacity to understands all sales functions i.e. CCSD, Customer, Agents sales force. Knowledge of Excel Literacy and establish sales reports. Ability to communicate effectively and motivate a customer team, ability to present and communicate effectively.
- Sound knowledge of business and financial, concepts and principles.
- Strong leadership and motivational skills. 3 year tertiary sales and marketing qualification
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Position Summary
We’re now looking for a Sales Analyst to support and accelerate region growth and profitability. Monitor all customer groups and territories. Analyze variances and provide value-adding commentary, applying a deep understanding of the business drivers. Work closely with BPS Manager and ABM in target setting process. Manage awareness and implementation of group guidelines, procedures and internal audit recommendations
A day in the life of...
A Sales Analyst ....
- Drive customer business planning by developing, analyzing and synthesize reports and data for insights, trends, abnormalities. Create customer specific reports to enhance the ABM decision making process regarding the Sales Force.
- Perform monthly regional and customer reviews. Monitor and challenge overall customer business performance through use of relevant KPI's (BAD GOODS,NPS, Return on Investment of voucher spend).
- Perform weekly and monthly Regional reviews for use by Sales Management in tracking performance. Analyse poor performance and track all data in graphic and tabular format.
- Challenge return on promotional investment (ROPI) and support/validate pre-post promotion evaluation process to ensure promotion pre-established targets/objectives are met.
- Manage the awareness and implementation of Group guidelines, local SOPs and internal audit recommendations. Escalate to appropriate senior management and agree mitigating actions where potential conflicts of interest.
- Perform all regional and customer reporting functions including customer group reporting. Analyze and synthesize reports and data for insights, trends, anomalies.
What will make you successful
- Customer knowledge
- Numeric accuracy
- Analytical
- Forecasting
- Results focussed
- Goal orientated
- Co-ordination skills
- Trade intelligent
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Position Summary
Working as a Sales Co-Pilot you will be responsible for providing financial support to customer business teams by providing financial/economic analysis to assure/facilitate the optimal use and control of commercial resources. Furthermore, you will ensure that sales operations adhere to financial, legal requirements and Nestlé Accounting practices.
A day in the life a Sales Co-Pilot:
- Participate in the development of the customer and channel strategy and follow through to all elements of commercial execution. All customers & channels (modern trade, traditional, eCommerce etc.) need to be given appropriate focus and resources.
- Provide sales finance support to ensure alignment in driving sustainable profitable growth across the region. Support will include, but not limited to: promotion evaluations, eCommerce reporting, customer contribution statements, SRM support, TTS consolidation reporting and rebates automation, and best Practice and controls
- Optimize trade spend investments: ensure that Pre- and Post-promotional evaluations are performed timeously and accurately as well as provide financial support to CAMs in their preparation of evaluations. Provide analysis of evaluations vs prior year, across and categories and across customers to ensure optimal use of funds.
- Leverage Customer Contribution Statements (CCS) as a Management Tool by providing analysis pertaining to mix impact, and clear understanding of the CCS drivers.
- Being a custodian of internal controls and assurance that trade spend practices comply with internal and external guidelines.
- Coordinate and complete Standard Operating procedures for Sales Finance
- Partner with relevant functions to ensure transparency, alignment, and proactive collaboration on Trade Spend.
- Partner with Customer Finance organizations to facilitate discussion on order to cash payment cycle and to provide financial guidance in customer negotiations.
- Improve Customer Sales Team business acumen through training and ongoing Finance and Sales Analysis.
- Coordinate the forecast of NNS, TTS, Customer Contribution to ensure alignment with monthly business planning and the Dynamic Forecast.
What will make you successful?
- BCOM or Similar qualification, or relevant demonstratable prior working experience
- Participation in local Efficiency and Best Practice Projects
- Experience in commercial finance functions a plus
- Good understanding of controls and experience in process implementation
- Experience working in a matrix organisation
- Experience in management accounting with knowledge and understanding of financial justifications, Return on investments and Price, volume, Mix analysis.
- Basic knowledge and understanding of Power BI or similar.
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Position Summary
- Develop and implement the Nespresso South Africa sustainability strategy and pillar to support the achievement of the company's strategic objectives.
- Participate actively in the sustainability actions on the field areas. Development and responsible management of sustainability initiatives, creating and proposing innovative solutions adapted to the national market, ensuring alignment with global brand guidelines, aiming for improvements and synergies for greater impact.
- Develop sustainability projects, analyze feasibility of implementation, define internal processes and control budgets.
- Ensure effective communication, both internal and external, to boost Nespresso's perception of quality and sustainable attributes.
A day in the life of a Nespresso Sustainability Coordinator
- To promote a culture of Sustainability and Corporate Responsibility based on ethics for the internal and external public - Develop and implement employee engagement projects for recycling and sustainability
- Develop and implement effective 360 communication plan, involving all impacted channels, generating content relevant to PR and marketing
- Ensure the articulation of sustainability projects with other strategic projects.
- Influencing the sustainability theme is part of the company's strategy discussions consistently
- Establish dialogue with internal stakeholders (Nespresso and Nestlé) and HQ, seeking synergies and alignment of planned and ongoing projects.
- Build and nurture external and inter-sectoral partnerships, being a reference person to conduct guidelines for communication and communication with the public sector, associations, class entities related to the theme
- Search and give internal visibility of pioneering projects of sustainability in the market, challenging Nespresso to always act with innovations and improvements in this area.
- Develop and implement innovative solutions to strengthen Nespresso's sustainable performance
What will make you successful
- Bachelor's Degree in Economic management majoring in Communication or Sustainability/ Environmental Studies
- 2 – 3 years’ experience within a similar role
- Skilled in communicating with various levels of stakeholders in the company and enthusiastic about driving change and mobilizing people.
- Availability to travel locally
- Strong project management competence and desire to deliver tangible results.
- Knowledge and interest of sustainability concepts, best practices.
Method of Application
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